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Flipkart Complaints & Reviews

2.8
Updated: May 11, 2026
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Flipkart reviews & complaints page 1501

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M
Manan Lakhani
from Limbdi, Gujarat
Jul 29, 2018
Resolved
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Resolved

Address: Kutch, Gujarat

Sir as i have mentioned i have oderd vivo v9 youth on exchange offer so when your distributor came to give the parcel he told that i will first see the phone so my phone was having screen guard he told to remove that so i removed it but some dirt particals were there on the phone so he told to come in office there they talked very rudely and said to cancel the oder this is not the way because of some distributors the reputation of the company us going down i request you to kindly look into the matter and take action other wiae i have to go to higher authorities my no is [protected] manan lakhani
Sep 2, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 31, 2018
Flipkart Customer Care's response
The customer complained about order cancellation. We would like to inform you that order is cancelled as display of the exchange product is not working, as per the T&C we can't honor the customer request. Hence closing the case from our end
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    Sandeep Kumar Dharavathu
    from Hyderabad, Telangana
    Jul 29, 2018
    Resolved
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    Resolved

    Address: 500072
    Website: www.flipkart.com/account/orders?link=home_orders

    Purchased above order details from flipkart on 9th july & delivered on 16th july wch is supposed to be delivered on 14th july. Opened asap when i receieved and i though product would be best, but quality & all sucks. Worst product i ever purchsed & witnessed. Since thn i was behind flipkart service team, raised return/refund 2 times & cancelled. Terms shud be feasible towrds customers not sellers. Spoked with 2 supervisers, aftr speaking with seller, they raised return & refund request and 2 times return pick up has been initiated & delivery boy num has been shared whom i had tried caling many times, but neither responded nor answered back. Sinc ethen i have been talking with flipkart and no help till now has been done to me. Flipkart services r totally inclined towrds commerciality & inclined towrds sellers benefitting, not to help customers. We buy on the trust of flipkart, not some stupid sellers & this flipkart just obeys sellers rules, not cutomers grief. Amazon has such a incredible user friendly services given by own discretion of executives, but in flipkart, for a small issues resolving, i was behind them for 15 days and still its not resolved. Kindly check and help me in returning that worst product and refund me so that i m not gonna purchase anythg from flipkart again until norms are made user friendly.
    Thank you
    Sep 13, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 30, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      J
      Jijo Abraham
      from Kayankulam, Kerala
      Jul 29, 2018
      Resolved
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      Resolved

      Address: Ernakulam, Kerala, 682030
      Website: www.flipkart.com

      I order a google home mini on 20th july 2018 and the estimated delivery time was 1st august 2018. They say that she came to deliver my courier on 23rd 24th and 25th and on 26th they returned the product back to the seller without even contacting me during the entire process. I have been continuously calling the flipkart guys during this time to know my order status but they told
      Aug 30, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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        R
        Rebel Rohit
        from Hyderabad, Telangana
        Jul 29, 2018
        Resolved
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        Resolved

        Address: Rangareddy, Andhra Pradesh, 500072
        Website: FLIPKART

        Delivery boy has refused to deliver the product and accept pickup product which was redmi note3 against iphone 6. On telling him about no such term and condition of slight damage in cell phone while placing order he said his superior denied to pick up the product. Please check the below image and say can we consider it as body damage. If not then what i need to do further to get the mobile. If it is consider as damage then when my money will be refunded.
        Sep 11, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          J
          jitesh mandavia
          from Okha, Gujarat
          Jul 28, 2018
          Resolved
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          Resolved

          Address: Rajkot, Gujarat, 360006

          Dear concern we have online buy filpkart mi tv on dt 24/07 and delivery dt 28/08 but till date 28/08 not recvd to me & not desp from shipper... Today dt 28/08 i am waiting due thish product i give to some one to gift so i am waiting but not recvd than i call to toll free to flipkart but i am not satisfactions anser my reutatins and my good will down no one can in futur trast i am realy very heart from flipkart secound think not my soloutions a am said give delivery on monday but no any respons all ready i am paid mony rs 14998/- but not time deliveryed so am so many lost my imez @ mony.. Till date my mobile no no working plz give reply on my email add : [protected]@gmail.com
          Sep 1, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 29, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Jul 30, 2018
          Updated by jitesh mandavia
          dear sir i am very very tieard plz send my product no any ascuse
          Jul 30, 2018
          Updated by jitesh mandavia
          NO ANY UPDATE PLZ REPLY
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            L
            Lubna Faisal Siddiqui
            from Satara, Maharashtra
            Jul 28, 2018
            Resolved
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            Resolved

            Website: Www.flipkart.com

            Ordered Whirlpool washing machine came totally broken n damaged.No good response from customer care.No refund policy given by seller. New product will take another 20 days to deliver.Really unsatisfactory service.Poor customer support.Seems like money is wasted n stucked under Flipkart.
            Sep 1, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Dear Lubna,

            We regret the inconvenience you have faced. Please contact with your dealer regarding the above mentioned concern as they will assist you for the same.

            Regards,
            Whirlpool Support.
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              B
              Bunny0897
              from Pune, Maharashtra
              Jul 28, 2018
              Resolved
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              Resolved

              Website: Flipkart.com

              I have order denver hamilton deo combo pack for 490 rs.. After delivery i found that the inside seal of flipkart was broken and there was only single deo in box.. As a single deo comes approx at 280 i have lost my money in the case. I have also called customer care for help so they told me to wait till 27th of july 2018. So till today i. E 28th of july i didn't received any msg or email. So i called them again for help so they told me we can't help you as your refund cancellation policy order is over and they can't help me.. So i need help about this complaint. Please help..
              Sep 9, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 29, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                M
                Mymail
                from Muluppilagadu, Kerala
                Jul 29, 2018
                Resolved
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                Resolved

                Recently i logged in to my flipkart with a new number as my previous flipkart account was deleted as i couldn't change my email id which was inactive and so i was not able to use any reward points withou logging in to email id.
                With my new number i created an account then i deleted it as i was concerned of my phone number being used then i tried to get into it through new email id which was impossible.
                Now i want to reactivate my account through phone number or email id as possible. But it is showing contact customer service. I called flipkart customer care but it didn't connect to the customer care.
                Now how can i reactivate my account with email id /number from my mobile phone itself.
                Im waiting for a solution to it
                My contact email : [protected]@gmail.com
                Aug 1, 2018
                Complaint marked as Resolved 
                Enter with the email id you logged into then automatically verfication will be sent to your email confirm it. It works only when u have registered with email .
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 30, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jul 31, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  D
                  Digitpack
                  from Karaikal, Puducherry
                  Jul 28, 2018
                  Resolved
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                  Resolved

                  Address: Karaikal, Puducherry, 609602
                  Website: Flipkart.com

                  I bought a television which cost about 70k from flipkart assured seller on jul 17th 2018. (Order no : od[protected]. They said that shipping is free while i ordering the item. But, during deliver the item, courier man demanding for 500 rs. They said, because of big item (Tv). I paid 500 rs then only they deliver the item. I bought many items from online but i never experienced such a pathetic service. Really bad experience.
                  Sep 5, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    rash12
                    Jul 28, 2018
                    Resolved
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                    Resolved

                    Address: Hyderabad, Andhra Pradesh, 500028
                    Website: Flipcart

                    Sir this is with reference to my above order reference number order id od[protected] with flipcart, i order two items in this order and i cancel one item before delivery and they send me refund order ref number and promise me the refund will happen within 6 working days, i send them many mails they are not replying to my mails, please advice how i can recover my amount inr 595 from flipcart.
                    Aug 29, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 29, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Jul 30, 2018
                    Updated by rash12
                    still not resolve
                    Jul 31, 2018
                    Updated by rash12
                    I HAD SENT SEVERAL MAILS TO THEM THEY ARE NOT RESPONDING, WHAT FURTHER ACTION CAN BE TAKEN PLEASE ADVICE.
                    Jul 31, 2018
                    Updated by rash12
                    please advice what further action can be taken against these culprit flipcart
                    Jul 31, 2018
                    Updated by rash12
                    Verified Support
                    Flipkart Customer Care's response, Jul 29, 2018

                    We will revert on it.

                    ON 29 July they reply - we will revert on it
                    but still not.
                    Jul 31, 2018
                    Updated by rash12
                    flipcart is not replying to my mails please advice how can I approach consumer protection court
                    Jul 31, 2018
                    Updated by rash12
                    flipcart is not replying to my mails please advice how can I approach consumer protection court or how I can inform to the concerned ministry
                    Aug 01, 2018
                    Updated by rash12
                    Sir, these corrupt officials from flipcart not replying to my mails
                    Aug 01, 2018
                    Updated by rash12
                    my issue is still not resolve
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                      A
                      Abhishek205
                      from Nagar, Rajasthan
                      Jul 28, 2018
                      Resolved
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                      Resolved

                      Address: Ghaziabad, Uttar Pradesh, 201009
                      Website: www.flipkart.com

                      I ordered asus zenphone max pro m1 via flash sale on 26th july 2018. Order after reaching ghaziabad (Which is nearest hub) got misrouted. I patiently waited for flash sale then for package to be delivered. Flipkart didn't inform me about this misrouted issue i called their customer service when found something fishy while tracking the package. It was then brought to my attention that package has gone to another city and can't be delivered. Their customer service said you have to cancel this order and place a new order. I was lucky 1st time that i could place the order in the flash sale which lasted for less than 10 seconds, i can't be lucky again even if i m lucky again there is no gurantee that it won't happen next time (Since there are complaints of people with whom it has happened twice). It was mistake on your end flipkart so you have to correct it.
                      I kindly request filpkart to deliver my package as soon as possible.
                      Sep 5, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        Mohamed nagoor
                        from Muttupet, Tamil Nadu
                        Jul 28, 2018
                        Resolved
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                        Resolved

                        Address: 627005

                        Sir,

                        I ordered kodak smart tv on 21.7.18 at flipkart app and delivered fast within 2days 24th reached my home.

                        Item was damaged condition is noticed by authorized service engineer and replacement order was submitted same day. (24.7.18)

                        But replacement date is 4th august is really too late.

                        I mentally worrying this kind of activities from flipkart.

                        There is no buyer protection in flipkart but seller protection is fast.

                        I called customer care through flipkart app, there is no tamil speaking customer care executive in flipkart app.

                        One msg came to my mobile 28th july kodak technician will come to home. Another phone came to my mobile how is new tv?.

                        There is no proper email id or tamil speaking customer care executive, how can i tell my issue to flipkart.

                        Totally upset for purchase with flipkart for this order.

                        Thanking you,
                        Sincerely,
                        P. M. Mohamed nagoor meeran,
                        120, basheer appa street,
                        Melapalayam,
                        Tirunelveli,
                        Tamilnadu,
                        Ph:[protected]
                        Sep 12, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 29, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          L
                          Lucky Sudhansu
                          from Bhubaneshwar, Odisha
                          Jul 28, 2018
                          Resolved
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                          Resolved

                          exchange refused by wishmaster boy

                          Address: Khordha, Odisha, 751003

                          Sir, my order id is od[protected]. I have an old phone so i choose exchnage offer. I took screen test and passed all test and take full amount of exchange value. But today the deliv. Er boy after watching the phone told me that he had not exchance the old because of a minor line on back camera.. The line is not seen in naked eyes but he said and he cancel it... Everything is ok in m. Y old phone. I passed all screening test before...
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                          Priancagupta
                          from Kolkata, West Bengal
                          Jul 28, 2018
                          Resolved
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                          Resolved

                          Address: Howrah, West Bengal, 711107
                          Website: www.flipkart.com

                          Hi!

                          I ordered catwalk boot and the different boot came instead of the design i booked and after continuous follow up with the flipkart executive, the matter is not resolved.

                          They are just directing us to go to the return section and apply for return but once return is created they are just rejecting the return after few hours.

                          Its been 3 days and there is no response or support from their end.

                          Kindly help us in this regard pl.

                          Thanks
                          Priyanka gupta
                          Aug 29, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Jul 31, 2018
                          Updated by Priancagupta
                          Hi!

                          Again they have cancelled the return. This is the heights now, they are no way helping us in this matter.

                          First of all they have delivered the wrong product and now they are not in a position to sort the matter.

                          I am not getting any kind of support from their end pls guide us.
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                            A
                            Awanish81696
                            from Delhi, Delhi
                            Jul 28, 2018
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                            Address: Gorakhpur, Uttar Pradesh, 273008

                            I have ordered some products and it was mentioned that they would delivered it up to 25th July.but still I did not received my product.i don't know why they are doing this stuff.feeling annoyed and fear, because I have paid money by net banking.still I did not received the product.it became 28th July.
                            Order I'd: OD[protected]
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                              S
                              Stanzen Sharap
                              from Delhi, Delhi
                              Jul 28, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi
                              Website: Flipkart

                              Hi flipkart, iam exhausted now calling you for almost 2months. I ordered one phone samsung galaxy on5 and it found to be defective. Company came n checked as per the directives given by flipkart and they also found defective. It was to be exchanged but giving dates and dates, no phone has been received. Please don't do it. I already suffered a lot and it's my request to flipkart to resolve it soon
                              Sep 7, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jul 28, 2018
                              Updated by Stanzen Sharap
                              Admit to wait time and again, nothing Flipkart has done. Very sad
                              Jul 28, 2018
                              Updated by Stanzen Sharap
                              Asking time and again for the order for a long, nothing Flipkart has done so far. Very irritating
                              Verified Support
                              Jul 29, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                N
                                NitishKumar321
                                from Jabalpur, Madhya Pradesh
                                Jul 28, 2018
                                Resolved
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                                Resolved

                                My flipkart number is [protected] & email [protected]@gmail.com. I can't able to login for 2 days. I want to login to get my invoice.
                                I have complained about a missing adapter from my redmi 5a which they told me that it will be resolved till 30 july. But when i try to login to check my complaint status, flipkart app don't let me logged in to flipkart
                                Sep 11, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 29, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  vinaykkumar78
                                  from Allahabad, Uttar Pradesh
                                  Jul 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gorakhpur, Uttar Pradesh, 273001
                                  Website: flipkart.com ( about invoice of my phone)

                                  I bought a phone from the shop and unfortunately, i lost my invoice paper. My phone's (Xiaomi mi a1) invoice which bought from your online shopping window (Flipkart). And the imei no.-[protected]. Please provide my new invoice paper. You can send me, invoice on dis email [protected]@gmail.com, please send my invoice soon as soon, and i don't have an order number, coz dis phone was bought from a shop, not directly from the flipkart store. Thank you.
                                  Sep 11, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    shaikshaS
                                    from Erattupetta, Kerala
                                    Jul 28, 2018
                                    Resolved
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                                    Resolved

                                    request for providing a battery for sansui horizon 1 (model - s455120)

                                    I bought sansui horizon 1 mobile at flipkart. My mobile battery is expired its life and exhausted totally. I want a new replacement battery for my mobile. I searched locally for the replacement battery at anantapur in andhrapradesh. But i did not find any battery for my mobile.

                                    I have not found a new battery for my sansui horizon 1 mobile at offline and online stores.

                                    I need a new battery for my sansui horizon...
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                                    Sheela Vimal
                                    from Ambur, Tamil Nadu
                                    Jul 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600079

                                    Fear fllipkart team

                                    We had received billion ac on on 05 th may 2018
                                    Installation was done on june 15 by jeeves which is a flipkart tie up.
                                    Everything was done perfectly next day when we started the ac and the room was not getting chilled we realized compressor starts and shuts in like 2 mins even before coming to the required temperature, we resolve it problem immediately otherwise we request flipkart to please return this ac..
                                    I want proper solution for this ac.. Before we have purchased fllipkart product it's was good so we decided purchase ac in fllipkart itself but now we are facing difficulties getting cooling in ac...
                                    Sep 7, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 29, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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