Flipkart Complaints & Reviews

Flipkart order id
Od[protected]

Jeeves service ticket id
8g21-35425hysc[protected]

A routine story (Or i should say never ending story) of flipkart shipping a defective product and multiple calls with their dumb customer support and their fraudulent system

Specifics:
So i happened to had book a tv on flipkart (Why again on flipkart you ask, because the product is no where else available).. My inner sense was telling i would get a defective product and it was true (May be its just math and the probability is 1 for flipkart shipping a defective one - check below for details).
The tv has wifi issue and immediately raised a complaint with their support (Caution: if you don't immediately get the issue resolved in 10 days, flipkart asks 'who are you'). So they sent a tech guy in the name of tech visit and the person tried to rectify the problem (By unscrewing and doing some stuff inside) and the issue was not resolved and when i asked about replacement he asked to talk to flipkart for replacement.

Now the fun part begins.. Flipkart reschedules the tech visit to 10th day of replacement period as if like nothing happened and was just a glitch in matrix.
When i called their ce (Customer executive) they say it takes 24hours (Flipkart bureaucracy) to get status updated and when i called next day.. They say wait for tech visit to be done.
I mentioned it was already done and wanted to know about the last visit status, though i am talking to a real person and not a bot.. I still get the same reply like a recorded voice which reads what is there on screen.. May be flipkart can simply replace their customer support team with bots..

Lastly i told her (Ce) that i wasted enough time in the last tech visit giving directions to my home and my wife wasted her time instead of feeding my kids who were hungry and crying and i can't take one more visit and want to know what happened in previous visit.. Ce says she will transfer call to her supervisor.. Kept the call on hold for 15 mins.. And hung up on me.. That's the human touch you get.. Ya thanks flipkart.. Now go ahead and tell this story in your ads.

—
Math: if you don't know how flipkart is the only platform to release or having so many new products than amazon. Its because of its replacement policy.. Sellers/manufacterers doesn't have to worry about quality checking because once the product is shipped it is customer's responsibility to get the defect addressed and if he notices the defect after 10days then its not their problem.. So its profitable on flipkart for sellers than on amazon where customer satisfaction is important and return are allowed and need not be approved by tech or repair.. A normal brick store will address the issue with a replacement and doesn't send service guy with a screw driver to open and repair..

As per my below complain to u flipkart has call me and said go to courier office when i go there they take my handset which i have to submit against my product (S7edge) and go inside after 5 min come back and said there is dent in handset we cant accept this but the dent is made by them not by me when i gave my handset for checking they go inside and make dent and reject this kind of fraud they r doing with me to regect my order plz take some legal action them plz.

I have ordered and also received a perfume (Van 66). Unfortunately the price is double than the market value. Most importantly they removed the price tag where the expiry date was given. Now i do not want to use a perfume without knowing the expiry date. I will be grateful to you people if you kindly return this product. The order id is following od[protected].

I received my ordered product & found overheating & low battery backup, raised replacement request against same
But no strong action was taken by flipcart
Only executive called 2-3 times & told to do d update.
I have done the same but problem is still going on
I told d same to executive & he said will call again.
But today i received msg from flipcart that ur return request has closed
How u can close it without solving my problem

Also now i can't raise request again as 10 days time has finished
But i have raised my request within time & same has not resolved

I had a very bad experience with flipcart dis time & want a strict action against same

Mobile is heating too much & may get blast also
What is the solution.???

Respected authorities,
After i performed a factory reset on my xt911pro tablet, the sim slot became unresponsive. I googled the issue using my desktop pc and upon checking the imei number using *#06#, i found that the imei number got flashed along with the data. I tried to contact on [protected]@flipkart.com but received no reply. Please help me in resolving this issue

Myself trilochan jethi from malkangiri, odisha. When i received the message of my package to be delivered to me on 04.07.2018 then i was ready to receive my package but again a message came that it is undelivered to me. So i went to the ecom-express shop and took my package from the shop by confirming the cod payment. After that i had applied for return because of the size issue and then on 16.07.2018 one of the boys from ecomexpress came to me and asked for my name and then he had asked that from where i took the package, to whom i gave the money, who had sit infront of the computer during i paid the money but i said "how can i know who are the persons in your shop in that one meeting" then one more boy came and repeated those questions again and also with some more. Then they had gone to their shop and after that i saw my return request had cancelled by flipkart. I want the return of the product and refund the money to my account. Please help me.

I have order washing from flipkart on 3 july 2018 it is deliever on 6 july 2018, however that washing is faulty and i request the return on 7 july 2018 and on 8 july authrories service partner came and approved for return, however from 8 july 2018 to 24 july 2018, flipkart harassing me not returing the faulty machine, please somebody help me

I have placed a pick up request against order id OD[protected]. Now i received message from flipkart end twice but the process has not been initiated as of now. i have already paid for the product and there is size issue with the product and now flipkart is just not responding. When i call to their toll free number even there no one attend the call and after recorded message the phone get disconnected.

My phone was in good condition everything was ok then why courier peoppe has not accepted. I can send pic of my phone. I have never seen such a worst online shopping website. U are just harrsing me from last one week. I will file a complaint in cosumer court against flipkart. U have opened a company for making people fool n making money. Kindly stop your exchnage offer if cant take phone in good condition. I think u require phone in worst condition. I[censored] cant accept phone in such a good condition kindly stop your exchange offer. Stop foolong people and wasting their time.
Evwrytime fliokart deduct money but product is not booked or order. Flipkart jas started new business of making money by foolong people and earning interest on their money. Worst online site. Worst experience.

Hi their
I'am irfan
I have order a fastrack ng3099sp05c sports watch on 15th july on that day they said it will be deliver with in 2 days today i. E 24th july still i din't got my product
In track order its showing shipped on 15th july
It is a flipcart assured one
Seller information
Albinson 4.7
Please help me to resolve the problem
My order id is od[protected]

Had ordered a laptop on 17th july, flipkart assured the delivery on 20th july, it was later changed to 21st july, since it was misrouted. It is 24th july and i haven't received it yet. The delivery date on the cart still shows 21st july.

Requesting an immediate delivery of the laptop in mint condition, since it is brand new.

Order id: od[protected]

I have ordered vivo v9 youth in exchange and cash back offer on tue, jul 17th '18 6:03 pm in flipkart, the agent or courier boy denied the pick up of my old phone which is in warranty period and he blamed about my phone also which was purchased on 23.08.2017... The same was incident happened for my friends also... Anyone those who choose to return the phone in exchange offer doesn't have new mobile for exchange... If the flipkart is not able to pick up the old used phone, then why they are giving exchange offers???... To blame the customers??? I just need to know about the above...

Dear sir,

I am observing that given below products are not suitable with nokia 6.1 screen but written in subject that it is for nokia 6.1 mobile. I purchased item from flipkart with no return policy. I know i cant replace or return it but if they send me wrong parcel which is not suitable for me then what to do?

Here are some links which show that picture is nokia 6 but written nokia 6.1

In 3rd link i purchased the same product which is mentioned in written that it is for nokia 6.1 but its not for this model. I wasted my money. Please help to focus on this site so that they can not make people fool in future.

https://www.flipkart.com/thundershoppe-tempered-glass-guard-nokia[protected]/p/i...⇄

https://www.flipkart.com/device-smartous-tempered-glass-guard-5d-9h-screen-prote...⇄

https://www.flipkart.com/9h-edge-tempered-glass-nokia[protected]d-glass-full-bod...⇄

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly. Plz plz plz plz plz plz solve my problem.

I have purchased Samsung galaxy on6 cover case in flipkart. when I try to pay amount of 440 rs through online. it shown successful. where as in flipkart it shown that transaction was unsuccessful. so please refund my amount to my bank account. So please do as early as possible.

Sir,
I have 2673 rs due on my flipkart paylater. But i can't login to my flipkart account. When i enter the mobile number and password it shows "unsuccessful login". I am having this problem since past two months. I called your customer care a lot of time regarding this issue. I kindly request you to solve this issue then only i can pay my paylater dues. Make it soon as possible. Because if you guys didn't solve this how can i pay the bill?

So dont send any sms regarding the paylater dues to my mobile number until you solve this issue.

My number associated with flipkart is [protected]

Thank you,

I ordered a puma sneekers two weeks back, but they delivered a completely different product which worth less than the original product. I requested a return but the product is different, the return guy didn't pick it up. I raised a complaint with flipkart and flipkart didn't resolve it and saying seller isn't accepting this. I lost my 2100 rupees and i don't want to use this item.

I ordered a redmi note 4 dark grey 64gb and recieved on 11th july 2018 but my mobile start hanging so i registered a refund request with sub hang but when i
Call to flipcart team it provides me some troubleshooting and duiring troubleshooting my mobile became dead. So i asked to flipcart team i have to face some problems because of my sub so they say no because you mention in description that during troubleshooting the mobile bacame dead. But when ekart person come to pickup my phone he does not take phone saying that your sub is wrong you have fil in sub deadand my refund policy is completed. So i have no chance to recomplaint of refund. I call to flipcart team after that and they registered complaint regarding the wrong sub and forward to packet team and assure me that your complaint is solved soon and give 5 days time but due to some problem i want that my order is pick up hurry. So please tell me what is my mistake if i fill wrong sub than flipcart team have to tell me when i talk to them after registring my complaint. So i want my refund fastly because of some problems in my home today is 23 july 2018 and i want my refund my on 24th july 2018 so please do something please solve my problem i am very thankful to you.

I had placed an order for the book named "cracking the sat subject test in physics 16 th edition paper back princeton review which was priced indian rupees 764 and shipping charge rs 170.00. The shipping address was binu. K. Mathew
Kerala financial corporation, century complex, sulthanpet, matha kovil street palakkad678001. The order id is — od[protected] dated 17/07/2018. Today i have received a book named cricket - the definitive guide to the interational game. Kindly refund me the amount remitted by me to the delivery boy amounting to rs 934.00, or deliver me the book prescribed by me

First they didn't deliver the product, then promised to deliver on a particular date, then they promised delivery at work address on non working day but didn't pick up the phone while i came to work address on a non working day
On exchange offer they refused to take product for minor damages, while they had earlier asked me to reset all data. I even offered to pay the exchange amount but they didn't agree
The customer care executive rahul sharma was very stubborn, with the sole purpose of rejecting all complaints. He made some personal comments, and was not even ready to listen to the fact that late delivery is their fault
Their new scam is that flipkart and ekart are different companies and they keep blaming each other for their issues.
Worst experience ever.
Product was mi note 5 pro and i had spent substantial sale trying to get it in a flash sale