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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1504

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N
Ndsingh
from Jodhpur, Rajasthan
Jul 15, 2018
Resolved
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Resolved

Address: Ajmer, Rajasthan, 305001

My flipkart account has been deactivated and now Iwant be activate it but it is not activate it but it's not activating my flipkart account connected with my mobile no.it is not connected with email and when I enters
the mobile no And password he saw me "Account is Inactive contact the costomer
support to reactivate it"
Pls solve this problem vastly
Mobile no [protected]
Email [protected]@gmail.com
Aug 18, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 17, 2018
Flipkart Customer Care's response
customer has raised the issue with regards to the activation of the Flipkart account as we have interacted with the customer and customer has confirmed that he is able to activate now hence closing the complaint from our end.
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    Raktim Rabha
    from Guwahati, Assam
    Jul 15, 2018
    Resolved
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    Resolved

    I first bought the { Asus Zenfone Max Pro M1 (Grey, 64 GB) } through COD because I didn't had enough money to pay the amount ( Rs: 12, 999 -/- ) but, one day later I got the money, so, I decided to pay the amount with my debit card but flipkart said [ Payment Failed | Your payment attempt for this order has failed. Please try again after 30 mins.] So, then again tried to pay the amount again the same thing [Payment Failed] but, later on I got a text from my bank saying that [ Your account is debited with INR 12, 999.0 on[protected]:57:52] on that I got the delivery and had to pay again (in COD) to receive the order. Could you confirm that the amount was debited from my bank account? If so? then Please provided me with a Refund.

    Please Reply So, that I can provide you with the order Id and my contact information...
    +2 photos
    Oct 14, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 19, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Jul 20, 2018
    Flipkart Customer Care's response
    Customer raised complaint regarding amount debited and order not been confirmed, we have interacted with customer and informed that seller has initiated the refund back to source hence told turn around time he agreed closing the case from our team
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      L
      Loveleen88
      from Delhi, Delhi
      Jul 15, 2018
      Resolved
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      Resolved

      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306
      Website: Flipkart

      I ordered Titan Raga watch with model number: Titan NF2352YM01 Raga Triangular watch in shape on 11th July 2018 on Wednesday worth rupees 5999 Rs, and they delivered Titan NH2352YM01 Raga Circular shape on 15th July 2018 Friday, worth rupees 4050 Rs. I requested for replacement on the same day after 1 day they cancelled my request for replacement. I called again and requested for return and they cancelled my request again after one day. The product is under 30 days return policy. I called again and again requested for return as they said that reason you mentioned is not valid but they again cancelled my request. They send me 2000 rs cheaper product and wrong model and saying me that seller is not accepting the request for return. where is my fault? they deliver me wrong product and cancelled my return request again and again without any investigation or prior information.
      My order number is OD[protected], from account name: Rakesh Gautam and contact number [protected]. Kindly resolve my issue. I want my money back
      +7 photos
      Sep 13, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jul 27, 2018
      Flipkart Customer Care's response
      Customer raised a complaint regarding issues with the product and the delay in pickup.

      The product was picked up and refund is completed. Confirmed with the customer. Feedback taken due to the issues he had faced. Closing the case.
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        S
        Salamonraju
        from Tezpur, Assam
        Jul 15, 2018
        Resolved
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        Resolved

        Address: Chittoor, Andhra Pradesh, 517502

        I have ordered intex aqua A4+ in flipkart.and I received it on 8th of July, but I am not satisfied with that product, because of some technical and software issues.so I applied return/ replacement policy on 11th of July. My duration of return policy is up to 18th July. And I received the return policy approval from Flipkart. later I got a call from Flipkart that the technician will come and see what the problem is, if there is any technical problem then, they said that they will take the product back. but, till now the technician has not come.
        Aug 16, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 16, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jul 16, 2018
        Flipkart Customer Care's response
        We had interacted with the customer as per customers complaint, replacement approved on behalf of the seller, hence closing the case.
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          K
          Keshav Kant Sharma
          from Pilibhit, Uttar Pradesh
          Jul 15, 2018
          Resolved
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          Resolved

          Website: Flipkart

          Sir,
          I ordered a JBL T 88 earphone(order id[protected], I got it in 3 days, it didn't connect to my phone then I requested for return and refund(according to their return policies), the pickupman refused to take it saying that the picture of the item he has is different, I requested 2 times after that, I called their customer care but the result was the same as before, they refused to resolve my issue, now according to their return policy the return limit is crossed, I am extremely frustrated with their service which boasts of 10 days replacement policy.
          Please help me,
          Thanks
          +3 photos
          Sep 24, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            A
            aakash neel
            from Mumbai, Maharashtra
            Jul 15, 2018
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            Address: Kolkata, West Bengal, 700042
            Website: Flipkart

            I have purchased a mobile Nokia 2 from flip kart where it was mentioned 10days return policy. Now I am asking flip kart to exchange the phone with some other product but they are denying to do so. The product is different from the photo shown and it is too large size. I wanf to exchange the same with some other product .
            Pl. Help in this regard,
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              R
              Riddhi Mistry
              from Mumbai, Maharashtra
              Jul 15, 2018
              Resolved
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              Resolved

              Address: 400006
              Website: Flipkart

              We placed an order for a phone on 10th July 2018 and the delivery date given was 12th July.
              But we didn't receive the order, on Thursday though it showed that the order was at our nearest hub.
              No notification was communicated about the order delivery, and when we called we were informed that the order has been delayed and rescheduled to the next day.
              The next day also the product was not delivered and we were informed that it would come by 17th of July.
              Since the product was required urgently, we requested to deliver it ASAP. And so did the company assured us that they have escalated our issue and our product will be delivered by 13th only.
              But still our product was shown to be in our nearest hub but was not out for delivery.
              This is very disappointing and frustrating as the company is not giving us any reason for the delay. Neither communicated that our product delivery was rescheduled. Only on our enquiry did they communicate it. And yet providing false assurance of it being delivered ASAP.
              The delivery that was supposed to be done in 2 days has been delayed by a week without any valid reason.
              Delivery time is an important aspect based on which an order is placed, if the company cannot deliver it at that date a valid reason and an assured date of delivery is the least a customer can expect. By giving a long time frame and a false assurance of it being delivered ASAP, but in reality it is to be delivered on a particular day then why keep the customer hanging on!
              +2 photos
              Aug 22, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Jul 17, 2018
              Flipkart Customer Care's response
              Consumer complained that his order was delayed due to which he had to cancel the order, we interacted with consumer, apologized and requested him to place a fresh order and noted feedback. As issue stands resolved. Hence, closing the complaint from our end.
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                D
                from Delhi, Delhi
                Jul 15, 2018
                Resolved
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                Resolved

                Address: 632505

                Dear sir

                we are by serveral product on your flipkart site in earlyer time. but this time we are facing some problem due to payment mode only on credit card and internet banking.

                * kindly enable cash on deliver for customer convenients

                if you enable the cash on deliver we are buy more product on you website
                please do as soon as possible we wait till this request forward immediatly.
                Aug 17, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  A
                  amitman2020
                  from Adoni, Andhra Pradesh
                  Jul 14, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530005
                  Website: Flipkart

                  I subscribed for Flipkart first membership for Rs 500 in Feb 2018. According to which I don't have to pay delivery charge for Flipkart assured products of any value. But when I try to place order delivery charge is getting added which is against the subscription rules. I also called customer care executive who are saying service is stopped from month of March 18. I am not intimated or informed about it. My subscription money is not even refunded and when I ask customer service representative told me that there is no provision. Pure case of fraud I request you to charge a penalty to Flipkart of atleast 1 lakh and compensation to me
                  +3 photos
                  Aug 30, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 24, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jul 24, 2018
                  Updated by amitman2020
                  The problem is not only reversion for one order. According to terms and condition i am supposed not to pay delivery charge for any flip kart assured product. Still the problem persist and delivery charge is added due to which i am not able to make any order and incurring losses.
                  Aug 06, 2018
                  Updated by amitman2020
                  Still not resolved . Not my account is not showing with flipkart privileged costumer. Pure case of fraud and when I complaint it to flipkart costumer care they says technical issue
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                    S
                    Sandeep Vangapandu
                    from Yarada, Andhra Pradesh
                    Jul 14, 2018
                    Resolved
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                    Resolved

                    Address: 530017
                    Website: www.flipkart.com

                    Hello,

                    I have bought this product of motorola called "pulse 2 wired headset" from flipkart last december 2017. But right now i am facing problem which is one side of the headset is not working i can only hear through the left side of it. I have called motorola thrice about this and at the end after 4 days of conversation they told me that we are not dealing with headphones and gave another customer care number [protected] and even sent a mail to [protected]@shyamtelecom.com and also to flipkart service email and moto people also informed me that they are not selling this product in market its flipkart who buys it from some 3rd parties and selling it and they told me to contact flipkart and flipkart is not even responding. No one is providing support as they are big brands. They told me that they are not going to provide me support anyway and told me that contact brand service center at your locality.
                    +1 photos
                    Aug 31, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 24, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Aug 01, 2018
                    Updated by Sandeep Vangapandu
                    what did u revert...its been weeks over but still i didn't get any support
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                      R
                      Rajsree Gupta
                      from Kolkata, West Bengal
                      Jul 14, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal
                      Website: Flipkart.vom

                      I ordered the Redmi note 5 but later I noticed that it was wrong information provided by Flipkart that it is showing this phone is equipped with ram LPDDR4X but actually the phone is equipped is ram LPDDR3X. You are using wrong techniques to sell the products and only because of this I don't not prefer to buy products from Flipkart I always buy from Amazon and mi store and I will also tell people to not buy anything from Flipkart they are doing unfair trading
                      +2 photos
                      Aug 25, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        P
                        Prabha Kuhar
                        from Delhi, Delhi
                        Jul 14, 2018
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                        Address: New Delhi, Delhi, 110068
                        Website: Flipkart

                        I ordered samsung s7 edge tempared glass from selling website flipkart 4 days back. I got my order today, 14th july and it was shoking and sad for me. I found it broken. And the product i ordered is not refundable and not even exchangable. It means i wasted my money for the useless thing. Please resolve my problem
                        +1 photos
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                          L
                          Laxmi Patra1986
                          from Gobardanga, West Bengal
                          Jul 14, 2018
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          Od[protected]
                          I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
                          After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
                          So request to act seriously and provide me resolution.
                          Aug 28, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          Jul 24, 2018
                          Updated by Laxmi Patra1986
                          Order ID: OD[protected]

                          Od[protected]
                          How you could find the Account as you had closed the Account illegally without giving resolution.
                          [protected]@gmail.com

                          I had ordered having above order i'd of product casual trouser worth rs.1962 but very unfortunately i had received empty package except some packaging materials and complaining since 1 month but no action has been taken but regret blocked my flipkart account illegally.
                          After several assurance by flipkart with several timeline but they are not resolved my concern whereas blocked my account mentioning that high number of return detected by system but regret this is my first filpkart purchase and i never return any products in flipkart.
                          So request to act seriously and provide me resolution.
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                            A
                            Ankit Dangwal
                            from Bhilwara, Rajasthan
                            Jul 14, 2018
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand, 248003
                            Website: Xx

                            My order no. OD[protected] supposed to be deilvered today...i had words with e kart delvrd boy and he said coming in 30 minutes...i called him thrice and not taking my call now...as now checking at my orders status that not respond by customer...what the hell of this delivering services ..i know because of rain he cancelled deilvery item n even not called me n say my ph not in contactable status... n put the ridiculous status...very pathetic servicess...
                            Aug 15, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              N
                              nithin nanaiah
                              from Mangalore, Karnataka
                              Jul 14, 2018
                              Resolved
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                              Resolved

                              Address: 560078
                              Website: Flipkart.com

                              I placed an order for denim jacket and white tshirt(TXN ID:TX[protected] today and chose debit card as payment method.The payment was successful and the amount got deducted.But, the order is not placed yet.I keep getting the same annoying message from flipkart telling your order will be placed, if not it will be refunded.I want the complete amount to be refunded or the order to be taken. Bad experience.I regret for switching from amazon to Flipkart.
                              +1 photos
                              Aug 22, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jul 14, 2018
                              Updated by nithin nanaiah
                              Resolved.
                              Jul 14, 2018
                              Updated by nithin nanaiah
                              Ignore the complaint.Thanks for resolving the issue.
                              Verified Support
                              Jul 20, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jul 22, 2018
                              Flipkart Customer Care's response
                              Customer raised complaint regarding amount debited but order was not confirmed, we have interacted with customer and customer confirmed that he received the order and issue has been resolved. Hence closing this case from our team.
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                                J
                                Junaid1994
                                from Noida, Uttar Pradesh
                                Jul 14, 2018
                                Resolved
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                                Resolved

                                Address: 411057
                                Website: www.flipkart.com

                                I Ordered Durex Condoms but instead received some other brand (Crott) with a note inside saying- "The product which we have sent to you is comparitively the best than Durex, we request you to try atleast once."
                                If that was supposed to be some kind of joke then its really not funny.
                                Didn't expected such a shameless and unprofessional behavior from Flipkart.

                                Name: Junaid Ahmad
                                Flipkart Order ID: OD[protected]
                                Date of Order: 12th July, 2018
                                Date of Delivery: 14th July, 2018
                                +1 photos
                                Sep 21, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 24, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  Arrya Stark
                                  from New Delhi, Delhi
                                  Jul 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110059
                                  Website: www.flipkart.com

                                  Hello sir,
                                  My name is Ankur Sharma, I recently purchased a phone (Samsung Galaxy J3 Pro ) through flipkart with the Order ID: OD[protected] and Im facing touch issue and camera related defect( pics taken are being damaged consistently) in this phone so replace it with new phone or refund my money back, For that I requested to customer care for return they sent Technician for the three time but they rejected my request and they told me to vist service center for that problem but i got it today[protected] why i have to vist service center as I bought new while i have option to return. Now, i want refund my money and take back your phone because i dont want to keep it and am not happy with your service because of your cs helpline due to their non coopertaive behaviour. so please generate the return of the phone and give my money refund
                                  Registered Mobile
                                  [protected]
                                  Aug 26, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jul 25, 2018
                                  Flipkart Customer Care's response
                                  Customer had raised a complaint that the mobile camera and touch was not working, we interacted with the customer and informed him to get in touch with the brand for further assistance hence closing the complaint from our end.
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                                    S
                                    Sreedevi Guru
                                    from Hyderabad, Telangana
                                    Jul 14, 2018
                                    Resolved
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                                    Resolved

                                    My name is raghav, i ordered a lenovo laptop ideapad 320 on 6 july 18 and i received a wrong product i.e. laptop cooler, no response from this flipkart untill today(14 july 18), seems like this company workers are lazy and dealing with blind sellers.i need this problem to be solved as soon as possible, my name and laptop details are there on the bill but still i got the fake product.
                                    +4 photos
                                    Aug 21, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 14, 2018
                                    Updated by Sreedevi Guru
                                    My name is raghav, i ordered a lenovo laptop ideapad320 of Rs45990 on 6 july 18, i received a wrong product i.e.laptop cooler on 8 july 18, immediately i requested for replacement of product, i got a message that i will get a call from flipkart concerned team within 72 hours, my name and details are in the bill, but still i got the wrong product and whenever i called to helpline they were saying i will get a call within 24 hours and this is the Sixth day of wasting my time, i need help immediately.
                                    Verified Support
                                    Jul 19, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Jul 20, 2018
                                    Flipkart Customer Care's response
                                    Customer raised complaint regarding wrong product delivery, we have interacted with customer and informed seller has approved for replacement hence told promised date closing the case from our team
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                                      Y
                                      Yashi Tiwari
                                      from Sultanpur, Uttar Pradesh
                                      Jul 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Moradabad, Uttar Pradesh, 244001
                                      Website: Flipkart. Com

                                      I ordered indulekha oil from flipkart (seller kingsoferoad).but received duplicate product... They r cheating people. Many customers on their site has same issue...with the same product... After so many complaints flip kart is still selling such duplicate oil.. Selling cheap product in the name of indulekha oil. Oil smell and texture is completely different.. Kindly help me out
                                      Aug 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 13, 2018
                                      Updated by Yashi Tiwari
                                      Order Id od[protected]
                                      Jul 13, 2018
                                      Updated by Yashi Tiwari
                                      I want my money back.. And stop selling duplicate oil...
                                      Jul 15, 2018
                                      Updated by Yashi Tiwari
                                      Issue resolved...
                                      Verified Support
                                      Jul 24, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        B
                                        BHAUMIK PANCHAL
                                        from Surat, Gujarat
                                        Jul 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: Vadodara, Gujarat, 390025

                                        I order redmi note 5 pro black and redmi note 5 pro blue color phones.. While at door i want only 1 phone... But courior boy said i must purchase 2 phone. What the hell is this? We r waiting for this phone from 1 month...

                                        Who told flipkart to pack 2 phones in same cover? Both the phone have different Order ids...

                                        Who is the responsible for that?

                                        Flipkart is very poor service.
                                        Aug 15, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jul 13, 2018
                                        Updated by BHAUMIK PANCHAL
                                        I cancel only 1 phone and how both phone cancelled... Both have different order ids..
                                        Jul 13, 2018
                                        Updated by BHAUMIK PANCHAL
                                        I order redmi note 5 pro black and redmi note 5 pro blue color phones.. While at door i want only 1 phone... But courior boy said i must purchase 2 phone. What the hell is this? We r waiting for this phone from 1 month...

                                        Who told flipkart to pack 2 phones in same cover? Both the phone have different Order ids...

                                        Who is the responsible for that?

                                        Flipkart is very poor service.

                                        I cancel only 1 phone and how both phone cancelled... Both have different order ids..
                                        Verified Support
                                        Jul 14, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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