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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
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Flipkart reviews & complaints page 1504

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P
Pushpam kumar
from Kolkata, West Bengal
Jul 24, 2018
Resolved
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Address: Kolkata, West Bengal, 700107
Website: flipkart.com

I have placed a pick up request against order id OD[protected]. Now i received message from flipkart end twice but the process has not been initiated as of now. i have already paid for the product and there is size issue with the product and now flipkart is just not responding. When i call to their toll free number even there no one attend the call and after recorded message the phone get disconnected.
Sep 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 27, 2018
Flipkart Customer Care's response
We had interacted with the customer informed that the seller has refunded the complete amount and informed by when it will reflect.
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    Vineeta16
    from Pune, Maharashtra
    Jul 24, 2018
    Resolved
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    Address: East Singhbhum, Jharkhand, 832109

    My phone was in good condition everything was ok then why courier peoppe has not accepted. I can send pic of my phone. I have never seen such a worst online shopping website. U are just harrsing me from last one week. I will file a complaint in cosumer court against flipkart. U have opened a company for making people fool n making money. Kindly stop your exchnage offer if cant take phone in good condition. I think u require phone in worst condition. I[censored] cant accept phone in such a good condition kindly stop your exchange offer. Stop foolong people and wasting their time.
    Evwrytime fliokart deduct money but product is not booked or order. Flipkart jas started new business of making money by foolong people and earning interest on their money. Worst online site. Worst experience.
    Aug 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 27, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      S
      Smd Irfan
      from Bengaluru, Karnataka
      Jul 24, 2018
      Resolved
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      Resolved

      Hi their
      I'am irfan
      I have order a fastrack ng3099sp05c sports watch on 15th july on that day they said it will be deliver with in 2 days today i. E 24th july still i din't got my product
      In track order its showing shipped on 15th july
      It is a flipcart assured one
      Seller information
      Albinson 4.7
      Please help me to resolve the problem
      My order id is od[protected]
      Aug 27, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        P
        pk145
        from Delhi, Delhi
        Jul 24, 2018
        Resolved
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        Address: Thane, Maharashtra, 400601
        Website: flipkart.com

        Had ordered a laptop on 17th july, flipkart assured the delivery on 20th july, it was later changed to 21st july, since it was misrouted. It is 24th july and i haven't received it yet. The delivery date on the cart still shows 21st july.

        Requesting an immediate delivery of the laptop in mint condition, since it is brand new.

        Order id: od[protected]
        Sep 3, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 27, 2018
        Flipkart Customer Care's response
        Customer raised a complaint related to order delivery. On checking our records we found that the product was delivered to you on 26 July by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you. Required mail confirmation sent to customer. Hence, closing the complaint from our end.
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          A
          anand341
          Jul 24, 2018
          Resolved
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          Resolved

          Address: 560068
          Website: flipkart.com

          I have ordered vivo v9 youth in exchange and cash back offer on tue, jul 17th '18 6:03 pm in flipkart, the agent or courier boy denied the pick up of my old phone which is in warranty period and he blamed about my phone also which was purchased on 23.08.2017... The same was incident happened for my friends also... Anyone those who choose to return the phone in exchange offer doesn't have new mobile for exchange... If the flipkart is not able to pick up the old used phone, then why they are giving exchange offers???... To blame the customers??? I just need to know about the above...
          Aug 30, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Jul 30, 2018
          Flipkart Customer Care's response
          Customer had raised a complaint: The Wishmaster has denied to accept the exchanged product and due to that the new order has been canceled

          We interacted with the customer, apologies for the trouble and inform cx that the Wishmaster were not able to deliver the new product as the exchange product that was to be collected from the customer due to the details entered during checkout do not match with the old product, hence, the wishmaster rejected the pickup of exchange product and new product delivery has been cancelled and also Informed the cusmtoner about the refund. Hence, closing the complaint from our end.
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            D
            Doitfast Go
            from Shimla, Himachal Pradesh
            Jul 24, 2018
            Resolved
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            Resolved

            Website: www.Flipkart.com

            Dear sir,

            I am observing that given below products are not suitable with nokia 6.1 screen but written in subject that it is for nokia 6.1 mobile. I purchased item from flipkart with no return policy. I know i cant replace or return it but if they send me wrong parcel which is not suitable for me then what to do?

            Here are some links which show that picture is nokia 6 but written nokia 6.1

            In 3rd link i purchased the same product which is mentioned in written that it is for nokia 6.1 but its not for this model. I wasted my money. Please help to focus on this site so that they can not make people fool in future.

            https://www.flipkart.com/thundershoppe-tempered-glass-guard-nokia[protected]/p/i...

            https://www.flipkart.com/device-smartous-tempered-glass-guard-5d-9h-screen-prote...

            https://www.flipkart.com/9h-edge-tempered-glass-nokia[protected]d-glass-full-bod...
            Aug 24, 2018
            Complaint marked as Resolved 
            Hi Sir, They called me many approx. 2 weeks ago and told me to ready the packet for pick up and after that we will refund your amount but after that call no one visited or called me. i dont know why they are taking so much time. On the delivery of item they dont wait for taking money now its time to refund then they are doing like this. My amount is not that much but my main concern is to aware people about their trap to sell non-use able things.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 27, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Aug 06, 2018
            Updated by Doitfast Go
            still waiting for your revert pls
            Aug 06, 2018
            Updated by Doitfast Go
            person said to collect the parcel from me and will refund amount after that but no one visited yet.
            Aug 14, 2018
            Updated by Doitfast Go
            Hello Sir, they marked my complaint as resolved but its not resolved still. So please raise it again. I am waiting for my amount and parcel return pick up. Dont know how they work.
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              U
              UddipanSinha
              from Kakching, Manipur
              Jul 24, 2018
              Resolved
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              Resolved

              My flipkart account has been deactivated and now i want be activate it but it is not activating
              My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
              Pl solve this problem vastly. Plz plz plz plz plz plz solve my problem.
              Aug 27, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                K
                Kesavrao Gupta
                from Khammam, Telangana
                Jul 24, 2018
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                Address: Khammam, Andhra Pradesh, 507001
                Website: www.flipkart.com

                I have purchased Samsung galaxy on6 cover case in flipkart. when I try to pay amount of 440 rs through online. it shown successful. where as in flipkart it shown that transaction was unsuccessful. so please refund my amount to my bank account. So please do as early as possible.
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                  J
                  Jabircmyd99
                  Jul 24, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka
                  Website: www.flipkart.com

                  Sir,
                  I have 2673 rs due on my flipkart paylater. But i can't login to my flipkart account. When i enter the mobile number and password it shows "unsuccessful login". I am having this problem since past two months. I called your customer care a lot of time regarding this issue. I kindly request you to solve this issue then only i can pay my paylater dues. Make it soon as possible. Because if you guys didn't solve this how can i pay the bill?

                  So dont send any sms regarding the paylater dues to my mobile number until you solve this issue.

                  My number associated with flipkart is [protected]

                  Thank you,
                  Aug 27, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 27, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    J
                    JoyalJohn
                    from Bengaluru, Karnataka
                    Jul 24, 2018
                    Resolved
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                    Resolved

                    I ordered a puma sneekers two weeks back, but they delivered a completely different product which worth less than the original product. I requested a return but the product is different, the return guy didn't pick it up. I raised a complaint with flipkart and flipkart didn't resolve it and saying seller isn't accepting this. I lost my 2100 rupees and i don't want to use this item.
                    Sep 12, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Aug 06, 2018
                    Flipkart Customer Care's response
                    Customer raised complaint regarding product refund, we have interacted with customer and customer confirmed that he received the refund amount. Hence, closing the case from our team.
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                      S
                      Shiva Chaudhary smarty
                      from Gurgaon, Haryana
                      Jul 23, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110094
                      Website: Flipcart

                      I ordered a redmi note 4 dark grey 64gb and recieved on 11th july 2018 but my mobile start hanging so i registered a refund request with sub hang but when i
                      Call to flipcart team it provides me some troubleshooting and duiring troubleshooting my mobile became dead. So i asked to flipcart team i have to face some problems because of my sub so they say no because you mention in description that during troubleshooting the mobile bacame dead. But when ekart person come to pickup my phone he does not take phone saying that your sub is wrong you have fil in sub deadand my refund policy is completed. So i have no chance to recomplaint of refund. I call to flipcart team after that and they registered complaint regarding the wrong sub and forward to packet team and assure me that your complaint is solved soon and give 5 days time but due to some problem i want that my order is pick up hurry. So please tell me what is my mistake if i fill wrong sub than flipcart team have to tell me when i talk to them after registring my complaint. So i want my refund fastly because of some problems in my home today is 23 july 2018 and i want my refund my on 24th july 2018 so please do something please solve my problem i am very thankful to you.
                      Sep 2, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 23, 2018
                      Updated by Shiva Chaudhary smarty
                      i want my complaint solution fastly due to some problem and my refund,
                      Verified Support
                      Jul 24, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jul 31, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint regarding product defective, we have interacted with customer and informed seller has approved for the refund hence told refund turn around time closing the case from our team
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                        A
                        annachandy
                        from Thiruvananthapuram, Kerala
                        Jul 23, 2018
                        Resolved
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                        Address: 680651

                        I had placed an order for the book named "cracking the sat subject test in physics 16 th edition paper back princeton review which was priced indian rupees 764 and shipping charge rs 170.00. The shipping address was binu. K. Mathew
                        Kerala financial corporation, century complex, sulthanpet, matha kovil street palakkad678001. The order id is — od[protected] dated 17/07/2018. Today i have received a book named cricket - the definitive guide to the interational game. Kindly refund me the amount remitted by me to the delivery boy amounting to rs 934.00, or deliver me the book prescribed by me
                        Sep 1, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jul 31, 2018
                        Flipkart Customer Care's response
                        Customer raised complaint regarding wrong product delivery, we have interacted with customer and informed that seller has approved for the replacement he confirmed that new product got delivered hence closing the case from our team
                        Sir, I buy on Flipkart products (REEBOK EXPLORE RUN XTREME Running Shoes For Men (Blue)) 19/07/2018 .
                        Price of products is ₹1, 559 But after some day when I check the price of product is ₹ 1, 467.
                        When I see price on Price Tracker 18/07/2018 is ₹1, 559 & 19/07/2018 is ₹1, 467.
                        I Bought infinix zero 5 mobile.. i lost my invoice bill.
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                          D
                          Dark Knight 2
                          from Delhi, Delhi
                          Jul 23, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka
                          Website: flipkart.com

                          First they didn't deliver the product, then promised to deliver on a particular date, then they promised delivery at work address on non working day but didn't pick up the phone while i came to work address on a non working day
                          On exchange offer they refused to take product for minor damages, while they had earlier asked me to reset all data. I even offered to pay the exchange amount but they didn't agree
                          The customer care executive rahul sharma was very stubborn, with the sole purpose of rejecting all complaints. He made some personal comments, and was not even ready to listen to the fact that late delivery is their fault
                          Their new scam is that flipkart and ekart are different companies and they keep blaming each other for their issues.
                          Worst experience ever.
                          Product was mi note 5 pro and i had spent substantial sale trying to get it in a flash sale
                          Aug 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          Ear phones are not working properly, there is cacophonous sound while using it also causing irritation .
                          The power bank which I purchased 6 months ago is not working..
                          It is of 10400 mAh
                          My flipkart account is deactivate.so I want to reopen my account.
                          I did a payment of ₹14999 from Flipkart of Xiaomi Note 5 pro, I did card payment and transaction was successful yet didn't got the order status...
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                            W
                            winston.ds
                            from Coondapoor, Karnataka
                            Jul 23, 2018
                            Resolved
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                            Resolved

                            Website: www.flipkart.com

                            Hi,
                            I have ordered the redmi note 5 pro (Black) 64gb on 16th of june 2018.
                            It got delivered on 18th june. Later i realized the issue with the speaker.

                            So raised return request and technician visit was scheduled for 21th june.

                            I am completely disappointed that my return request is rejected without a valid reason.

                            Very first thing technician visited the house and when i told him that it's the problem with the speaker having crackling sound. Blindly he told that speaker problem should be compromised there won't be any replacement. Then he recorded the sound keeping the volume low and sound with less base. How it could be done like that. I had 2 redmi note 5 pros, i gave him the comparison of 2 sounds as well.. He told even if i accept this fault my company will put pressure on me. We are asked to ignore minor issues.. How can you do like this? I didn't pay for faulty phone? Then why do you have return window of 10 days. Seriously i prefer amazon over flipkart, they provide the best service.in my life i'll never order anything again from flipkart.

                            Definitely i will fight over this issue. I didn't pay for faulty device also when i have a genuine issue, my request is rejected without any proper reason.
                            Can you please send me the complete details of the seller who provided with me the faulty device and rejected my request.

                            Please improve your services and respond wisely for the genuine issue.

                            Please find the video where there is issue with the speaker
                            +1 videos
                            Aug 30, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 27, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Aug 02, 2018
                            Updated by winston.ds
                            Well today I had tech visit. Even though I requested Flipkart not to send the same guy again for the tech visit, same person visited and he told can't accept it's a minor problem. And my request is rejected. Such a hopeless service. Even plenty of times I have purchased things from Amazon also last time there was issue when I purchased one plus 5 from them. They didn't create this sort of mess. Seriously its gonna be the last purchase on Flipkart.
                            Because in Flipkart we pay for faulty product and you have to get satisfied with it.
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                              J
                              jeet699
                              Jul 23, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110076
                              Website: flipkart.com( Flipkart Internet Pvt Ltd )

                              I have ordered (Od[protected] a mobile (Asus zenfone max pro m1 (Black, 32 gb) with replacement offer from flipkart.com on 17th july 2018, (Price after all offer applied rs 8459/-) expected delivery was 21st of july. On the date of delivery i called to the courier guy he was nearby to my location, he told me that he will come after an hour but he didn't come than i again called him and requested to share me your location so i can come to pick the product my self but he denied, than i received a massage that failed delivery and verification failed, than i spoke with customer care they assure me that product will deliver till 26th july 2018 however next day i received a massage that my product is cancelled! How, without any information without any valid reason, totally disappointing, when i spoke with customer care they have given me a stupid reason that courier guy visited at my location and that replacement phone had scratches that's why he denied to deliver, totally lie, totally fraud, neither he visited and nor he tried to call me, flipkart customer care is telling that we can't do anything phone was not delivered because replacement phone had scratches, totally fraud!! Instead of interrogating with logistic partner they are giving me such a silly reason. Such a bad experience i never had,
                              Aug 25, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              OD[protected] Zigaro cricket shoes
                              I am use 2 day shole is broken plz replesement my shoes
                              I have ordered rebook pump shoes...But i have received deferent product of woodland... i have submitted the online complaint on flipkart in 13 july 18 same day... still we have not received any my refund...Or Resolution
                              Hello Mujhe Apne vivo v7 s iphone 5 and Aur redmi note 4 exchange Karne hai
                              Exchange ho jayega Kya, , Sir
                              Pankaj silswal's reply, Jul 17, 2018
                              Ek sath two mobile exchange ho jayege KYa sir
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                                S
                                Sathyajith M S
                                from Belgaum, Karnataka
                                Jul 23, 2018
                                Resolved
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                                Resolved

                                Address: Palakkad, Kerala, 678596
                                Website: Ecom Services and Flipkart

                                First of all ecom express is very irresponsible courier service. They didn’t delivered my order instead they returned to flipkart itself. Ecom service boy called me that the ordered item was with him and he couldn’t find out that address, that time i told him to go back for just 5 kms and my brother would collect it. He replied to this that he couldn’t go back instead he would come and call next day. But he never called me next day and i got a message two days later that my ordered item undelivered. I tracked order number through ecom express website and it was shown that the item had returned to flipkart. I’m informing you that the service of ecom is unsatisfactory and make necessary action to refund the cost of that item.
                                Aug 24, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 23, 2018
                                Updated by Sathyajith M S
                                First of all Ecom Express is very irresponsible courier service. They didn’t delivered my order instead they returned to flipkart itself without my permission . Who told them to return it without authorization. It was by me to return the ordered item, not by them. Ecom service boy called me that the ordered item was with him and he couldn’t find out that address, that time I told him to go back for just 5 Kms and my brother would collect it. He replied to this that he couldn’t go back instead he would come and call next day. But he never called me next day and I got a message two days later that my ordered item undelivered. I tracked order number through Ecom express website and it was shown that the item had returned to flipkart. I’m informing you that the service of Ecom is unsatisfactory and make necessary action to refund the cost of that item.
                                Verified Support
                                Jul 24, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                I have order mj5 hair vax and dilivered time product are diffrent and loose quantity so please help me my order japan made hair wax combo but dilivery time korean made hair vax this product is totaly copy of origional
                                I can't order *anything* from flipkart starting from 17 July until now.. my pincode is 795001.
                                please fix this problem very soon.
                                thank you
                                I didnot get mine refund amount of rs. 200 which i placed order on one month back product name idly maker.
                                Please refund the amount immediately or i will go for legal action now.
                                Let me know the status.
                                My flipkart account has been deactivated and now I want be activate it but it is not activating
                                My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                                Pl solve this problem vastly
                                Dear Sir/Mam,

                                Greetings From Ecom Express

                                Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. [protected] for further assistance.

                                Regards,
                                Ecom Express Team
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                                  V
                                  vipinjainsao
                                  from New Delhi, Delhi
                                  Jul 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi, 110065
                                  Website: www.flipkart.com

                                  —
                                  Another #fraud by #flipkart which is a clear example for
                                  #worst_customer_service with #fraud selling tactics by
                                  Making #fool of the customer on the name of #no_questions_asked_exchange
                                  —
                                  Guys, kindly don't buy any products from #flipkart as they are not in mood to provide any type of support/service, once product is delivered.

                                  I purchased an "ifb 23 l convection microwave oven (23sc3, silver)" on 24 june, 2018 from #flipkart under order id = od[protected] by paying ₹ 8, 829 through credit card for my friend

                                  1) ifb technician visited my friend's house for demo on 28 june, 2018 and confirmed #microwave is #faulty and it should be replaced by #seller or #flipkart

                                  2) we raised more than 08 replacement request for faulty microwave with #flipkart

                                  3) each time seller/vendor just #cancel all replacement request by mentioning #no_reason in #ticket which flipkart customer support executive confirmed me on the #phone_call for which i also have recording as a proof.

                                  4) #flipkart even didn't bother to ask #customer / #buyer, if you are happy with the resolution

                                  5) flipkart customer support executive told me clearly that no reason is mentioned in the ticket but we just cancel your replacement request.

                                  #worst #service by #flipkart
                                  #worst #vendor is #flipkart
                                  #flipkart is a #fraud company
                                  #dontbuyfromflipkart
                                  #onlinefraud
                                  #flipkart_worst_service
                                  Aug 30, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 27, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jul 27, 2018
                                  Updated by vipinjainsao
                                  Its resolved now from Flipkart. Thanks Flipkart. Refund has been received now.

                                  Verified Support
                                  Jul 30, 2018
                                  Flipkart Customer Care's response
                                  Customer raised complaint regarding product defective, we have interacted with customer and informed seller has initiated the refund request hence told refund turn around time closing the case from our team
                                  Jul 31, 2018
                                  Updated by vipinjainsao
                                  yes pls close it, i am happy with the resolution
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                                    V
                                    vassan
                                    from Chandigarh, Chandigarh
                                    Jul 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: 600048

                                    My above account number[protected] with icici bank west mambalam branch was debited by rs.45999 on 04/05/2018 through my debit card for a transaction done at flipkart. I never received one time password nor the sms for the withdrawl.
                                    Also was not receiving email account statement nor the hard copy.
                                    How can the bank be so irresponsible towards the client.
                                    But to my knowledge myself or my family member has not done this transaction..
                                    The goods purchased through my account was not delivered to me.
                                    Also my debit card was blocked by some one with the reason the card is out of shape, where as the card is as new as it was given to me by the bank..
                                    So looking at the above scenerio i suspect faul play.
                                    So do the needful and recredit the amount in my account.
                                    Above this your branch staff at tambaram west took an updation form for registering my mobile number and email id.
                                    I have already given complaint in your tambaram branch.
                                    If this is not resolved than i will take it up with bank obudsman and cyber crime department. Hoping to receive reply
                                    Aug 26, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 24, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                    Jul 29, 2018
                                    Updated by vassan
                                    i am submitting the details

                                    I tried to shop something from Flipkart but I am not able to regain acces to my account.
                                    As I don’t remember the password, I am using forgot option to regain the access, Once i recieve the OTP and new password is entered by me, it says “something went wrong. Try again later”.
                                    I have been trying since last two months but it goes in vain.
                                    I have ordered a new Moto E4 Plus mobile from Flipkart but inside the box there is no product except the accessories and now Flipkart has blocked my account I'm unable to access my account. Please help me.
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                                      naman11092
                                      from Bhopal, Madhya Pradesh
                                      Jul 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat, 380007
                                      Website: Www.flipkart.com

                                      I bought a watch from flipkart as an engagement gift to my fiancee and flipkart delivered an empty box on friday. I had my engagement on sunday so i requested to replace it within 2 days but no prompt response has been received from flipkart. Flipkart ruined my surprise and my engagement day. I have never expected and experienced it from such huge brand. Pathetic service.. Can we rely on you in such a critical situation? Flipkart assured me of taking action till 1 august 2018 but what about the mental harassment and problem i faced due to such an incident. That to on such a precious day of my life. I still don't have answer who is responsible for such a huge loss in monetary and non monetary terms.
                                      Aug 29, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 27, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        S
                                        Sourav1982
                                        from Kolkata, West Bengal
                                        Jul 23, 2018
                                        Resolved
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                                        Address: Kolkata, West Bengal, WB4153

                                        Dear sir,

                                        I purchased infinix hot pro x5511 from flipkart on 21.06.2018. But after 20 days a top to bottom thin line shown on my mobile display.
                                        I have given my infinix hot 4 pro x5511 phone for repair to infinix service center (Carlcare) - mobitel, 1/1 meridith street, kolkata -700069 (Phone no.[protected] on[protected]. It's more than 10 days and still the service center didn't repair the mobile. When i asked about the delay they always told me parts not available till now.

                                        Kindly take necessary action & help me.

                                        Please find attached carlcare job sheet for your information.
                                        Nov 11, 2019
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Nov 12, 2019
                                        Flipkart Customer Care's response
                                        Hi,
                                        Thanks for getting in touch.
                                        We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                        You can also check your order status here: http://fkrt.it/bqWLi~NN
                                        Hope to hear from you soon.
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