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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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I
ishwarpkt
from Mumbai, Maharashtra
Jul 5, 2018
Resolved
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Resolved

Address: 143423

I am frequent buyer from flipkart and taking services at goindwal punjab (Pincode - 143423). The delivery boy is not delivering the courier on mentioned address, he calls us and ask to come to bus stop for pickup.
I am the frequent purchaser and most of the time i am not available in the city.

Kindly look into the same issue.

My username - ishwarpkt and mobile id - [protected]

Reference orders - od[protected] & od[protected] many more
Aug 19, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jul 09, 2018
Flipkart Customer Care's response
Customer contacted regarding delivery related. Informed him that we are taking this as feedback. But next time if he faces any issues, he can contact us as soon as the product is shipped and we will cordinate with courier service provider and ask them to deliver at door step. Customer agreed. Closing the complaint from our end.
Bad products, customer service is very bad, very small insize, less weight, returned update rejected before the technician come to customer house
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    G
    gudiyayush
    from New Delhi, Delhi
    Jul 5, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110019
    Website: flipkart

    Hi am shreyashi, i order a purse to flip kart, when i got purse, it doesn't have any brand tag under it, and also i don't like the product, so i put a return request, the request was excepted but when the delivery boy came he couldn't take it because of not tag availability, so i also talked to flip kart customer care, they also not taking my request, they said we cant help in this matter.
    Please solve my problem. My contact no. [protected]
    Aug 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 07, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      K
      Koustav Mondal
      from Delhi, Delhi
      Jul 5, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110009
      Website: www.flipkart.com

      My name is koustav mondal and i have a flipkart account registered to phone number [protected]. On 4th of july, i ordered a redmi note 5 pro with flash sale with order number od[protected] and paid through netbanking. Today i. E 5th of july was a delivery date and suddenly flipkart without any information cancelled my request. Later after 12 hours flipkart texted me a refund message.
      Aug 9, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        A
        AbinG
        from Mattanur, Kerala
        Jul 5, 2018
        Resolved
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        Address: Kottayam, Kerala, 686007

        I demanded a replacement on flipkart and i didn't got the replacement but still in my flipkart account it is saying i got the replacement so please let me know what went wrong and try to solve my problem as quick as possible i am getting tired of this kind irresponsible actions from the flipkart so please reply as quick as possible on my complaint...
        Aug 10, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 07, 2018
        Flipkart Customer Care's response
        We will revert on it.
        I have ordered a KRISONS multimedia home theatre on 20-june 2018. But the defected home theatre are delivered by mistake. I want to change that home theatre. It has 10 day replacement guarantee.
        Please replace my home theatre.
        In the earliest time.
        Order I'D OD[protected]
        Invoice no. FA A BPA [protected]
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          B
          Bandita khuntia
          from Bhubaneshwar, Odisha
          Jul 21, 2018
          Resolved
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          Resolved

          Address: Khordha, Odisha, 751017

          Order No:OD[protected]
          Complaint No:IN[protected]
          I have purchase the subject AC but from FLIPKART on 14.06.2018 i have made of a complaint of AC is not cooling instead of Returning back the product they have rejected my cancellation request without prior visit of Technician and again I raised the same issue and they have rejected the Cancellation request on the ground of Technician verification. I made this complaint before 19th of June 2018 and now they are telling your return can't be completed because of the return date as per their policy over by 19th of June 2018
          Sep 5, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 22, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Aug 05, 2018
          Flipkart Customer Care's response
          We have infomired customer via mail that the seller has refunded the amount. Closing the case.
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            T
            Tamalika Gupta
            from Guwahati, Assam
            Jul 4, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700050
            Website: gmail.com

            My order id is od[protected]. The tiffin box is defective for which we have contacted customer service for two weeks, later on they told refund will be done by calling us. The product was ordered on 4th june and till date the issue is not resolved. No one from customer service had called us for refunding the money.

            We are shocked and disgusted with the customer service of your company being accessing your site for several years.
            We are waiting for a quick solution from your end.

            Regards

            Tamalika gupta..
            Aug 7, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 07, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Complain against bad products flipkart customer service not responding our problem. Before technician come to my house reject the request. Technician come to my house, 7.20 but complain reject 5 o clock. Low quality product sell karate hai refund polishy bole ke refund nehi karta.
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              S
              SHAKIR MOMIN
              from Pune, Maharashtra
              Jul 4, 2018
              Resolved
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              Resolved

              Address: Pune, Maharashtra, 411062
              Website: www.flipkart.com

              I bought brand new honor 9 lite (Sapphire blue, 32 gb) from flipkart.
              Flipkart delivered me defective piece. I made replacement request on 30 june 2018.
              Flipkart told me that they arranged tech visit to check mobile. I requested to arrange tech visit on 03 july 2018. But tech has not visited my location on 03 july 2018.
              Without my permission they cancelled my return request.
              I am very irritated with flipkart service.
              I am requesting consumer team to take as hard as possible action against flipkart.
              Aug 17, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Jul 04, 2018
              Updated by SHAKIR MOMIN
              please take stiff action against flipkart.
              Verified Support
              Jul 07, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                K
                krunal42
                from Ahmedabad, Gujarat
                Jul 4, 2018
                Resolved
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                Resolved

                Address: 380058
                Website: www.flipkart.com

                I have ordered the 4 t-shirt from the flipkart on june 10 2018 and delivered it on june 12, 2018 in the morning. However i have received one t-shirt without price tag. I have raised a return request as soon as i notice that there is no price tag on it (Like within 30 min) and then raised another 4 complaints but courier guy denied pick up every time as there was no price tag on product.
                +1 photos
                Aug 7, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  sohailahmad123
                  from Bithur, Uttar Pradesh
                  Jul 4, 2018
                  Resolved
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                  Resolved

                  Website: flipkart.com

                  Hello sir/Mam
                  I ordered smartees graphics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 of worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it. Next day delivery boy came to my doorstep and collect it. A message came from Flipkart that you will get your refund within 7 business days. After 7 days when I logged in flipkart.com, there was a message that money is refunded to my bank account.
                  But when I checked my bank account there is no money being transferred in my account, so I contact with Flipkart customer care they told me that to contact with your bank. Next day, I went to Bank of Baroda bank and told my problem. They told me there was no such money was being transferred to my account by Flipkart. There was already 2 months gone.P lease take immediate action on it.
                  +2 photos
                  Aug 8, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Jul 08, 2018
                  Flipkart Customer Care's response
                  We had interacted with the customer informed that the seller has refunded the complete amount. Customer may contact bank’s customer care using the number mentioned on the back of customer's card in case further assistance required. If they are unable to help, customer may raise a dispute with the bank's grievance department cell.
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                    S
                    sohailahmad123
                    from Bithur, Uttar Pradesh
                    Jul 4, 2018
                    Resolved
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                    Resolved

                    Website: flipkart.com

                    Hello sir/Mam
                    I ordered smartees grafics Print Men's black, blue, black T-shirt(pack of 3) on 9th of may 2018 ded to my bank account.But when checked my bank accout there is no money being transfered in my account so contact with flipkart customer care they told me that to contact with your bank.Next day, I went to Bank of baroda bank and told my problem.They told me there was no such money was being transfered to my account by flipkart.There was already 2 months gone .Please take immediate action on itof worth Rs.819.Due to low-quality material and printing in t-shirts, I returned it.Next day delivery boy came to my doorstep and collect it.A message came from flipkart that you will get your refund within 7 business days.After 7 days when I logged in flipkart.com, there was a message that money is refun.
                    +2 photos
                    Aug 12, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      Aritra97
                      from Kolkata, West Bengal
                      Jul 4, 2018
                      Resolved
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                      Resolved

                      Address: Kolkata, West Bengal, 700059

                      I received a "out for delivery" message in the morning with the contact number of the E - cart service partner. Even after confirming by calling him 2-3 times, he didn't show up. He even ceased answering my call afterwards. Due to hi and his irresponsibility, my whole day was occupied unnecessarily and the work at hand was delayed. I demand immediate action.
                      Aug 8, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 04, 2018
                      Updated by Aritra97
                      The order has been delivered..I do not want to register any further complaint
                      Verified Support
                      Jul 07, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      I have ordered an redmi 5a and after receiving confirmation messege I was happy but when I saw in my flipkart app my order was automatically cancelled by flipkart it got cancelled after shipment i want compensation from flipkart my order I’d is OD[protected]

                      I'm complaining about delay in delivery - Comment #3147137 - Image #0
                      I'm complaining about delay in delivery - Comment #3147137 - Image #1
                      I order two product orders from Flipkart on June 19 Delivery dated on June 25 and 25 to 29.On June 29, Flipkart canceled the order on its own.
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                        V
                        Vijay Singh Baghel
                        from Patna, Bihar
                        Jul 4, 2018
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201010

                        I ordered i phone 7 jet black from vaishali Ghaziabad and today i received courier and when i opened the box i found a glass on mobile shape .
                        my receiving address was F-1, 4/450, Sector 4, vaishali, ghaziabad, u.p. 201010.
                        please take action as soon as possible, name of the suppler is shreyas retail pvt. ltd but i am not able to find contact no. so please resolve this issue asap.
                        +4 photos
                        Aug 8, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Jul 04, 2018
                        Updated by Vijay Singh Baghel
                        i have complaint to flipkart but they are not responding.
                        Verified Support
                        Jul 07, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jul 08, 2018
                        Flipkart Customer Care's response
                        We had interacted with the customer informed regarding the return and refund hence closing the case.
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                          P
                          Prashant Hirpara
                          from Bengaluru, Karnataka
                          Jul 4, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka
                          Website: www.flipkart.com

                          I bought panasonic eluga a4, mobile of 7329 rs. From flipkart in exchange of samsung galaxy j2 moblile amount of 2200 rs. And took 100 rs pick up charge. Due to faulty piece i returned panasonic mobile, and flipkart says we can't refund full amount. I have paid 5129 rs. Form credit card and after returned product they transfer only 5029 rs. And give other cash back of 2200 rs.in form of coupen valid for 1 year only and did not give back my samsung galaxy moblie.

                          They should refund me 5129 rs.in my credit card account and should give cash back 2100 rs.in form of coupen.
                          Aug 8, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 07, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Anmol-Sharma
                            from Mohali, Punjab
                            Jul 4, 2018
                            Resolved
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                            Resolved

                            Address: Panchkula, Haryana, 134112
                            Website: www.flipkart.com

                            I had my account on FLIPKART and i ordered just 2 products via it, i placed a return request for 1 order which was different than ordered, raised a request. First of all EKART wishmaster didn't pick it up saying Flipkart is doubble crossing its customers and wont provide u the return even if i pick it up. After it i raised multiple requests, contacted CUSTOMER CARE again and again, they assigned me multiple teams but no resoultion came out as no team contacted me ever... Then suddenly when i tried to open my account, whhat did i see.. im unable to login back to it, the account has been blocked for no valid reason ! Conatced CUSTOMER CARE but they told no help could be provided as system did that and they have no control over it as it noticed high returns from my side ... Like wtf are u blind/mad or an ###''' Why do u provide so much power to a system of computers when u cant undo what it has done }
                            Aug 8, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 07, 2018
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            Jul 08, 2018
                            Updated by Anmol-Sharma
                            And how to get customer support number ?
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                              G
                              govind0405
                              from Hyderabad, Telangana
                              Jul 4, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500065
                              Website: www.flipkart.com

                              I've ordered a Honor 9 Lite Mobile Phone on June 21st 2018. They failed to deliver product on the given date so i raised a complaint on flipkart day by day they keep extending dates for resolving my issue. They called me on phone and says we are cancelling your order because we don't deliver this product by time so i said ok to cancel this happen on 27th June. My time got wasted here about 6 days for delivery (they fails to deliver) after cancellation i did'nt got my refund till today 27th date to 4th July (almost 7 days wasted) they have not made refund. till now they are saying we will refund after pickup my days are wasting because of this.

                              Order ID OD[protected]
                              Please Solve this ASAP, and refund my amount ASAP

                              Please See the Screenshot they again extend date for resolving my issue (i can't wait this much of time please solve this ASAP) i want to purchase other item please refund ASAP.
                              +1 photos
                              Aug 8, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Jul 08, 2018
                              Flipkart Customer Care's response
                              customer has raised the issue with regards to the order canceled and refund not received, as we have interacted with the customer and we have escalated this issue to the relevant team and customer has confirmed that he has received the refund hence closing the complaint from our end.
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                                neerajmrp
                                from Ernakulam, Kerala
                                Jul 4, 2018
                                Resolved
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                                Resolved

                                Address: 682303
                                Website: Flipkart.com

                                I bought a jbl flip 3 and it's having issues with its battery life and got intermittent switch off issue. I am totally unhappy with its performance. Jbl is offering a full refund on its website in such scenarios, but flipkart is not providing a refund and they are only ready for replacement.
                                It's only 1 day since the product was delivered. I want to return the item and get a refund.
                                Aug 8, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Navkirat Kaur
                                  from Delhi, Delhi
                                  Jul 4, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: Flipkart.com

                                  I'd ordered redmi note 5 in the flash sale on 7/4/18 via the account kirt. [protected]@gmail.com the amount 14999 has been deducted but the order wasn't placed. I've tried calling all the customer care no. S but am informed that the helplines are busy it's very unprofessional and non customer friendly to not address customer grievances timely given so many helplines
                                  +1 photos
                                  Aug 17, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 07, 2018
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                    Rittika Ghosh
                                    from Rangapara, Assam
                                    Jul 4, 2018
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700029

                                    Hi,
                                    I have received an email on 3/7/2018 where i was notified that my access to my flipkart account has been blocked because of a large number of returned items.
                                    Please refer to the phone conversations and emails exchanged in the last 2 weeks. The return requests were due to a fault with flipkart systems. Twice i have ordered more than one quantity of an item (Including order number od[protected] in both cases i was sent only one and the delivery person insisted on taking the cost of the entire order, i. E. The total number of items, though i had recieved only one. The people who assisted me on the phone from your team advised me to register them as returns so i can recieve the correct number of items.

                                    I would like to issue a formal complaint against flipkart regarding this whole situation.
                                    Aug 5, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      A
                                      Anilkumar T
                                      from Attingal, Kerala
                                      Jul 3, 2018
                                      Resolved
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                                      Resolved

                                      Address: 505209
                                      Website: Flipkart

                                      I tried to 3times book mobile through the filpkart worth rs5999/- . transaction successfully placed, but order Not confirmed, money debited my bank account 3 times.i contacted Flipkart customer care they said your bank problem.I contact AndraBank customer care they said that your money successfully placed Flipkart Merchant..And I also contact 'payUmoney' they also said same successful transferred to flipkart marchent site.i have Evidence also i will attach a file please check it..I contacted Nearly as 80 times but they your money didn't placed..So please help sir it's already too late help me sir

                                      Deatils and attached file upload:

                                      Name: thatikonda Chandramouli
                                      A/c :[protected]
                                      Customer id:03780372

                                      Transaction details:

                                      1)
                                      13/05/2018

                                      IB/PAYU/[protected]FC71501/[protected]
                                      ₹5999/-

                                      2)
                                      DATE:13/05/2018
                                      DESCRIPTION:
                                      IB/PAYU/[protected]O1401/[protected]

                                      RS:5999/-

                                      3)
                                      Date:13/05/2018
                                      Description:IB/PAYU/[protected]S1H1301/[protected]

                                      RS:5999/-
                                      +2 photos
                                      Jul 4, 2018
                                      Complaint marked as Resolved 
                                      Credited
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 03, 2018
                                      Updated by Anilkumar T
                                      Order id or Your query with Flipkart [Incident: IN[protected]]
                                      Verified Support
                                      Jul 07, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        P
                                        Prashanth Kumar Teja
                                        from Hyderabad, Telangana
                                        Jul 3, 2018
                                        Resolved
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                                        Resolved

                                        Address: 533435

                                        Sir,

                                        We have ordered above mentioned mobile on june 29th from flipkart website. On july 2nd order was delivered to above address. To my surprise, i have received some inner parts without screen, micromax battery & micromax back panel (Attached photos for your reference). Soon i have returned the product but it was being rejected 6 times. If they want proof they can find the ime number of my ordered mobile mentioned below.

                                        Solution - i want my ordered mobile or i need refund.

                                        Complete details-

                                        Order id - od[protected] item)
                                        Order date - fri, jun 29th '18 10:19 am
                                        Total amount - ₹14, 999, paid through credit card
                                        Address -
                                        Gali arjun
                                        11_244 sc petta ambedekar street, east godavari district - 533435, andhra pradesh
                                        Phone-[protected]
                                        Phone - honor 9 lite (Sapphire blue, 64gb)
                                        Color:blue
                                        Seller:omnitechretail
                                        Serial number - s6l3y[protected]
                                        Imei1- [protected]
                                        Imei2- [protected]
                                        +6 photos
                                        Aug 12, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 07, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Jul 27, 2018
                                        Updated by Prashanth Kumar Teja
                                        May i know the status on this?
                                        May i know the status on this?
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