Flipkart Complaints & Reviews

I have ordered a Asus Zenfone Max Pro m1 on 6/07/2018 at 4:04 pm on flash sale . I also got an confirmation that my order has been placed and at 6:38 pm got another one saying that my product has been shipped to Bhiwandi Sort Centre but when i checked my order details opening my portal on Flipkart it says that the order has been cancelled, but when i tracked the order by the website provided in the message it didn't showed any such thing.
I have waited for a long time to order this phone and it is not at all pleased with the inconvenience. Please help me to resolve my issue and kindly try to provide me with the same before the next flash sale as I urgently need it. My order ID is OD[protected] and the details of my tracking record is mentioned below.

Tracking Details - FMPC[protected]
Shipment Status

Current Location: Bhiwandi Sort Centre, Mumbai

Cash-On-Delivery: Rs. 10999

Shipment History

Mon, Jul 16th '18

8:31 PM

Mumbai

Received at Bhiwandi Sort Centre

6:46 PM

Mumbai

Dispatched to Bhiwandi Sort Centre

6:37 PM

Mumbai

Received at Bhiwandi Sort Facility

6:37 PM

Mumbai

Shipment in-scanned at Bhiwandi Sort Facility

6:37 PM

Mumbai

Dispatched to Bhiwandi Sort Facility

Shipment Summary

Total Amount:

Rs. 10999

Weight:

0.426 Kg(s)

Receiver

Shipper

Vishal Sharma

Gurugram

I purchased a Samsung Air conditioner from flipkart on 19th June 2018 with order id – OD[protected], but the product I received was different from what I ordered. I requested for a replacement. The next replacement product I received on 10th July 2018. On 11th July 2018 the Samsung technician came to install the product but as they opened the product they found one power cord was missing, which I need to purchase at the cost of Rs 1000. I informed Flipkart about the issue and they proceed for the refund. As per their policy they schedule a technician visit by their partner Jeeves Ltd to confirm the product before the refund is processed. I received an SMS from Jeeves that the technician visit is scheduled on 15th July 2018, but the seller cancelled the refund on 13th July with the fake update that my issue was resolved by troubleshooting. I informed the incident to flipkart and again a new return request was created. Again a technician visit was scheduled on 17th July 2018, but again the seller cancelled the refund with a fake update that my issue was resolved by troubleshooting on 16 July 2018. Again I informed Flipkart about this fake update. Flipkart has 10 days return policy and if they cancel everytime then the return period will cross and they won’t take back the product.

Hi,

My SBI card has been used by someone to make an unauthorised purchase of Rs 21999.0 from Flipkart.
Please find the below notification message that I have received for this purchase:

On Mon, Jul 16, 2018, 18:58 wrote:

Thank you for using your SBI Debit Card for a purchase worth Rs21999.0 on POS [protected] at FLIPKART txn# 027051.

It is not done by me.

I have already blocked my debit card.
I would like to report a fraud and also please cancel the order and refund money.

Sudipta dutta
Contact :dutta.[protected]@gmail.com

Dear Flipkart Officials,
It is very disappointing that Flipkart is unable to deliver the Asus ZenFone 5Z request even after paying the payment in advance. It is very surprising that they have cancelled the request without having any consent with customer and now they don’t have any justification. Such scenario and dealing with customer, it is losing the confidence and trust of online products.
As of now I was recommending to people to go for online shopping but as per recent experience with Flipkart and their dealing its totally destroying repo and trust of online products. So it is requested to Flipkart officials to look into such scenario which hurting us and losing our trust to go for online purchasing with Flipkart.

Your quick response will be highly appreciated.

Regards,
Mohan Chandra
[protected]

Order id OD[protected]
I ordered a Redmi note 5 pro of 6 gb ram and rs 16999 and i opened the package and there was a tommy hilfiger watch of rs 9995 and the delievery boy s number is[protected] this is a cheating by the delievery boy they literally didnt even give the bill with in the box we gave 16999 and got a product thats not even of the same price if i dont get the right product that im supposed to get then i am gonna go to consumer court
DATE-16july2018

I ordered KV PGT COMPUTER SCIENCE BOOK WHICH COSTs Rs216 on 9th of July .. also paid Rs 58 delivery charges.. it was scheduled to deliver my order on 14th of July.But it did arrived I called customer care several times they told there is some problem it will be delivered by 16th of July. It came on 16th July. But I was socked it was class 11english book. Cost Rs 60. This is the flipkart fool people. I have my train on 19th of July . I called customer care to arrange before that.. but he deny. I have no option except cancelling. I have my exam on 29th July. Who is responsible for this flipkart. Never trust them

I purchased a micromax mobile from flipcart on 30 Jun 2017. In May 2018 the software shown problem and authorized service center denied service as they can't access the software. On enquiring with flipcart they directed me to micromax.
Micromax told it is a counterfiet product after checking the invoice, mobile serial number, product packet and IMEI numbers.

Supplier tells give to an outside shop for service and they will pay for it. That means they knows the product is not original.

After informing this to flip cart till 4 days back they call me daily asking 24 hours more to solve the issue. I raised my doubt regarding the warranty, they told once complaint was initiated in warranty period, there is no issue of expiring warranty.

Today they called me and telling the warranty is already expired and can't do anything

I recently purchase voltas 1.5 Ton 3star inverter AC. It delivered with on 12/07/2018 and they have given 16/07/2018 for installation. But no one is came yet to installation .I have wasted my day in waiting. And flipkart mentioned condition to be not installed with local service provider since if there is any damaged parts inside box warrenty would not be claimed.

Hi I am Sanjay Kumar Dwivedi

My email id : [protected]@gmail.com

And my problem is i am unable to update my password & login problem.

For last 10-11 months my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

My self vinay tiwade, i purchased Lenovo Yoga TAB 3(Order No. OD[protected], Dt.[protected] IMEI No. HGAFBFF3, from the date of purchase within 3 weeks, its started giving problem in Display. while working on TAB the screen used to get Blank. this is the first time i was using Flipkart. i gave that for repairing but not getting satisfactory, reply for service center. from last 15 days i m getting one answer from them "your TAb parts has been ordered to company and yet to get delivered.

what the stupid product you are keeping in your sales and they do not have proper service center .

Respected Sir,
I have ordered the AC on 23 june on Flipkart, Order ID is[protected], i have made the online payment of Rs. 23240.00.
but till date they have not delivered the product & now they are saying that the products are misplaced.
I REQUEST YOU TO PLEASE HELP ME IN GEETING JUSTICE.
after several calls on flipkart call center they are not give me proper reply.
pl help me.

Regards...

Akhil K. Agrawal

M [protected]

I bought a dell laptop on flipkart from a seller.It is a Linux OS laptop I ordered and I’m unable to install software.I couldn’t use it now and so raised a return request and it is rejected by seller.WTF! What should I do with non working laptop and wasting my time.Seriously, I’m pissed of with this.I want to return and get the refund!!

I placed order, tracking no Tracking id-FMPC[protected]

But status saying it's misrouted, this is my order
Order Placed: Your order for Redmi Note 5 (Gold, 32... with order ID OD[protected] amounting to Rs.9999 has been received. You can expect delivery by Sunday, Jul 15, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/c2RsJ2NNNN

I ordered ac on Sat, Jun 16th '18 Order ID
OD[protected] and it delivered 3 day late of confirmed delivery date. There are some issue with cooling so register complaint about it on 2nd of july 2018 .then tech visit guy confirmed the isuee and said we will exchange your product . After that 2 week passed but i didn't get any response. I mailed the company but no response. I am very angry about that. Its been 1 month i am fed up whith these calls and mails i did past days .very irresponsible of company . I need my money back . What will i do with ac season is gone . completely waste of money .i dont want that replacement. Just need my money back.you people mantaly harassed me.so please don't give me more tension.

I had purchased a kids dress bella moda from flipkart. The delivery guy who came from Ekart had first swiped my card and said that his machine is not working so please pay money. so i had to pay Rs. 575/- as cash, but unfortunately my bank had debited the money from my card as well. So instead of 575/- i paid 1150/-. When i raised a complaint with them they asked me for few days to get it sorted but that few days were more than 10 days. At last the flipkart agent called me and said that they have checked with Ekart and there is no such payment been made by my card. Despite me telling them that i can produce the bank statement, the agent is not accepting it and says that its not needed as there is not payment received from there end.! That's too stupid!
Instead kept on saying like a recorded machine that raise a dispute form with your bank. why should i do that? when the amount is clearly reflecting under the debit column. Please help me to get the money from them.

Thanks

I had purchased a kids dress bella moda from flipkart. The delivery guy who came from Ekart had first swiped my card and said that his machine is not working so please pay money. so i had to pay Rs. 575/-. the moment he left i saw the message from bank that it has been debited from my bank a/c. So i had paid twice to him one with the card, for which he didn't give me any receipt of transaction been cancelled. Now these Flipkart agents are very sharp they don't agree with it, that the payment has been gone twice. Neither they are giving me anything as proof. I told them that i can share my bank statement on which the flipkart agent says that it won't work please raise a dispute form with your bank. Now the question is first the flipkart should give me in written that they didnt receive any payment, whereas they are just letting me know verbally. what i should do?

Dear Flipkart,

I had ordered the above table 13th May 2018 and is still not delivered to me.On the 11th July 18 i get a message and email and email that my order is delivered and also the installation is complete without me getting any kind of delivery of the product.

The seller Hometown was earlier trying to deliver at a different address and not the address where i have asked for delivery. I have asked for delivery at my B 402, New Shivam CHS, Kulupwadi, Borivali east, Mumbai 400066 address whereas they are trying to deliver the same at a Thane City address. I have got a call thrice from them and have explained them that they are going at a different address but it doesn't seem to get resolved.

I have called Flipkart customer care also a few times earlier and have been assured that this will be resolved but its still not done even after nearly 2 months.The executives are just trained to say sorry but were never able to solve the issue. I have wasted enough time on calls with you and that is really frustrating.

This is sheer harassment and deficiency in service on your part. You can see the number of times i have called and am fed up now. Have had a similar experience earlier through you but its repeated now for this product. INFACT YOU'LL HAVE GONE ONE STEP FURTHER THIS TIME BY CHEATING AND SAYING THE PRODUCT IS DELIVERED WITHOUT ANY DELIVERY.

Have ordered so many things from you but somewhere you guys need to mess it up.

Please cancel the order and refund the money as you are unable to deliver the product and i have been patient enough which you can hopefully see. Also you need to compensate for the harassment and time wasted trying to chase you';; for my product delivery.

Please resolve this immediately else will escalate this issue further to the media as this is sheer harassment which needs to be highlighted.

Azeem.

Hi team, i have ordered redmi note 5 pro on friday . during delivery it showed delivery date on saturday 14/7/18 but again i got message in afn that it will get delivered on 17th . as is weekend i gave home address .But when i called customer care to chnage address i get to know tbat my order is shipped to wrong pincode. and asked to cancel the order. but i will get my refund on 25th july which is to late. i have emergency of ph . i lost ph receving on time and money cant be refunded on time. bcoz of that i cant order ph till 25th
.. please take care of this things which causing issue .

On 13th july, I ordered a nokia 1 phone. Purchase was through bank account. I provided my card number and cvv. As result, flipkart took money from my bank account worth 4509. After the purchase they thank me for the purchase. Then i visited my flipkart account and opened "my orders". But there i couldn't find any orders that are active. As a result there is no money and phone. I didn't expect such a bad activity from the flipkart. I had a belief thet flipkart is very convenient for the secure online purchase. This experience made me unconfidence for continueing in flipkart. They are unfaithful.

Regarding order #OD[protected] item Swipe Elite 4G (Gold, 8 GB) (1 GB RAM)// the product was not exactly as per the description regarding the features of cameras and video quality as per the specification resolution is
1280 x 720 which is barely true///
1280 x 720 resolution not have such bad video quality// regarding battery and heating// it is giving me hard time//// when I run video for 20-30 minutes it will give heat i can IRON my shirts lol/// if the phone blast because of heat and all who will bear since this all incident is going on now a days///

I requested for the return but the return request was not accepted by FLIPKART giving me [censored] reason of visiting service center and all///// yesterday only phone was delivered as per the policy I should return with in 7 days// it is not even 7 days/// PLEASE HELP ME TO RETURN because I am not satisfied with the product with the valid reason it is my right to return the product and get my refund