Flipkart Complaints & Reviews

I have received a completely different product that is a sandisk pendrive instead of the toshiba hard disk drive 1tb which I ordered from Flipkart with order ID-OD[protected].
Instead of replacing Flipkart also has blocked my account so that I can never log in and lodge a complaint.

Phone number through which order is placed on Flipkart-. [protected]

Alternate contact number-[protected]

Please provide me with a refund or replacement for the inconvenience.

I placed an order for mixer juicer order I'd : OD[protected] for which expected delivery date was 6/7/18 but it did not happen. I did not receive any call for delivery. When I called for the same I was been informed that my parcel has been routed to another area because of address issue . Which is not correct because on same address I have received other products . And when I called again to know the reason why the order got misrouted nobody is able to answer and nobody has the clear information why it happened. I am really disappointed with the services as it happened same with my other product with I'd : OD[protected] for electric kettle . That order was not placed on 17/6/18 and expected delivery date was 21/6/18 but it didn't happen. I waited for it and when I called flipkart they said for this issue concern team will contact and in next few days . In couple of days I received call from flipkart and they suggested to cancel the order and to place another order .Which is totally unacceptable that I have already waited and now they wanted to place new order and to wait again.

Sir, i want to state that i have ordered a d.c.s kids cap bt flipkart provided me a different cap with a different color and quality.i have raised replacement option from the date 20/06/2018 bt no satisfaction has been given to me by flipkart.i called on customer care number, they said that this cap is now not in stock.what is this nonsense.i will not purchase any item from flipkart from now.Its not my fault at all that i have received a different cap.so please resolve my complaint as soon as possible.i want my money return in wallet account because my bank account is silent.

On 5th July 2018, 6 transactions were made by Flipkart from my bank account which was not done by me.
I lost total Rs.6063. 6 transactions of Rs.1649, Rs.1625, Rs.1625, Rs.488, Rs.295, Rs.381 were made continuously.
My SBI account no. is [protected].
My name is Kirankumar G Malipatil.

I got 6 otp's on my mobile, I suddenly shocked and went to bank. Till that 6 transactions were made. I didn't shared my any details with any one then also this happened.
My mobile number is [protected].

Dear sir I m buy washing machine
Product was delivered on 18 June
Product or tax invoice serial number different
Complaint to flipkart customer
19 June
But replacement approval 26 June
Product pickup in my home in 2 july
Replaced product delivery date 7 july
But product was not delivered
Or not update on flipkart pickup product
Help m
Register mobile number [protected]

Order Number: OD[protected]
Puma Match Slip On Flouri Wns IDP Loafers For Women (Red, Red)
Delivered On: 2nd May, 2018

Shoe sole came out in 2 months o[censored]se. All the original products has 3 months sole warranty, but Flipkart is refusing to provide that warranty. I am quite sure this is a fake product. Customer care did not help, and only said sorry!

The product exchange policy only covers Size/Color/Fit Issues, but this is a quality and originality issue.

Registered email- [protected]@gmail.com & mob- [protected]
I am highly dissatisfied with the services of flipkart which they are providing. I am chasing the CUSTOMER CARE from last 10 days.. Ever time they says that our team will get back to you in 24 hours or 48 hours but they don't.
I have purchased the product brand mi(redmi note 5 pro) mobile on through Online payment but mujhe missing product delivered hua hai.Flipkart is responsible for this.. And they are not doing anything.. Such a looser.. They are ###... My friends advised me not to purchase anything from flipkart...

I have order one mobile hand set for Redmi Note 5 Gold, 64... with order ID OD[protected] amounting Rs.11999/- to FLIPKART Internet Private on 09.06.2018 at 22:05:42 through http://fkrt.it/0sqs9KNNNN from Mobile No. [protected] of my son; Debasish Roy. The amount Rs.11999/- was deducted from my Credit Card Number [protected] Durgesh Chandra Roy on date 08.06.2018 at 22:05:42 at Flipkart Internet Private, the message [protected] IN is successful received in my mobile No.[protected]. Subsequently I cancelled the order.

We received message item cancelled:Based on your request, 1 item (Redmi Note5 (Gold, 64...) from your order OD[protected] has been cancelled by the seller.The amount you have paid for this item will be refunded.We will notify you via email and SMS when the refund is processed.You can check details of the cancelled item here http://fkrt.it/UdYsdnuuuN

But we yet not received reversal amount and the same has not been credited to my credit card.
Regards,
Mr.DURGESH CHANDRA ROY
CARD NO. [protected]
Transaction Amount Rs.11999/- date 09.06.2018 at 22:05:42 pm.
Seller: FLIPKART INTERNET PRIVATE
Order OD[protected]

I have order one mobile hand set for Redmi Note 5 Gold, 64... with order ID OD[protected] amounting Rs.11999/- to FLIPKART Internet Private on 09.06.2018 at 22:05:42 through http://fkrt.it/0sqs9KNNNN from Mobile No. [protected] of my son; Debasish Roy. The amount Rs.11999/- was deducted from my Credit Card Number [protected] Durgesh Chandra Roy on date 08.06.2018 at 22:05:42 at Flipkart Internet Private, the message [protected] IN is successful received in my mobile No.[protected]. Subsequently I cancelled the order.

We received message item cancelled:Based on your request, 1 item (Redmi Note5 (Gold, 64...) from your order OD[protected] has been cancelled by the seller.The amount you have paid for this item will be refunded.We will notify you via email and SMS when the refund is processed.You can check details of the cancelled item here http://fkrt.it/UdYsdnuuuN

But we yet not received reversal amount and the same has not been credited to my credit card.

Regards,
Mr.DURGESH CHANDRA ROY
CARD NO. [protected]
Transaction Amount Rs.11999/- date 09.06.2018 at 22:05:42 pm.
Seller: FLIPKART INTERNET PRIVATE
Order OD[protected]

OD[protected]

I purchased a ipro powerbank from flipkart of 130000 mah and the powerbank suddenly stopped working.. Since the product is recoverable under one year warranty.. I contacted flipkart but no proper help was done.. I want my product to be exchnaged since i have purchased it from flipkart i need flipkart to help me exchange my product... And near my locality there are no service centers near to me..

Order I'd-OD[protected]
Ekart logistics - FMPP[protected]

This is to inform you that I had communication with the delivery executive in the morning by 11:30 a.m.he siad will deliver the product on time but I have called to this person 8 to 9 time but he always giving me excuse I am just nearby will be deliver within 5 minutes 10 minutes and now time is happens 7 pm but still he never deliver the goods very bad behaviour of the delivery person not satisfied with the services the person is not doing job properly and not a punctual on time. he deliver the goods by 7:20 p.m. and good condition is very bad the packing is open from somewhere. I am attaching the images of the product packing

Hello,

I ordered a T-Shirt from Myntra.com which is acquired by Flipkart. The T-Shirt has FIFA's official licensed product logos as mentioned on the T-Shirt. Since it reads FIFA(TM) U-17 WORLD CUP INDIA 2017 'ORIGINAL LICENSED PRODUCT', I assumed the tri-color object at the bottom of this T-Shirt attempts to represent the Indian flag, without Ashoka Chakra.

I assumed so because I ordered two of these T-Shirts, one which represents the flag (without Ashoka Chakra) correctly as shown on the picture on their website, while the other one seems upside down, with green color at the top and saffron at the bottom.

I am unsure what am I supposed to understand from this. But whatever I understand, it is saddening. If this is a mistake, it is a bad and an unacceptable mistake.

None of the customer care platforms on the website of Myntra or Flipkart has a space to share any complaints like these, at least based on what I could find on the website and on their automated answering machine.

Date of the incident: 6 July 2018
Seller: Funfash (a seller on Myntra.com)
Order number:[protected]-5906903

You can find the pictures attached to this complaint.
Picture #1: The one which seems fine.
Picture #2: The one which this complaint is about.

I am a part of the development sector of India. I feel that it is too sad to come across such mistakes when fighting against bigger issues like the educational inequity.

Hope to understand and be updated of the kind of next steps you, as a company, would choose to take to at the least avoid errors like these in the future.

Regards,
Flipkart User

I am highly dissatisfied with the services of flipkart which they are providing. I am chasing the CUSTOMER CARE from last 10 days.. Ever time they says that our team will get back to you in 24 hours or 48 hours but they don't.
I have purchased the product on EMI through my credit card but my payment was not converted into EMI and total amount of the product is reflecting into my bill which i need to pay at any cost and in one go. Flipkart is responsible for this.. And they are not doing anything.. Such a looser.. They are ###... My friends advised me not to purchase anything from flipkart but still went through it.. See wat happened to me.. I am totally screwed up.. Is there anybody who can help me????

Dear Sir
I had given an order for "No LED SMART TV 4A108CM" vide order id OD[protected] in the name of Manaswini Mishra, Back Side D.I.C Office, Amalapada, Angul, 759122, Odisha.The order was made through "FLIPKART".The TV was deliver on 21.06.2018 vide tax invoice "PLF31838559". On verification it is found that the product serial no. on the invoice is WU74843/Mi and sl.no. 16940/[protected]. On the TV the model no. is L43M5-AI/2018 and equipment type is LCD TV, serial no. BEE/XIA/06/00488/17. It appears that the set is not matching as per invoice.
Your service engineer Mr.Nanda who is in charge of my area at Angular, Odisha mis-guided me on my enquiry at the time of installation and did not verify the product before installation.However, your customer care dept. helped us to track the mistake of mis-match and advised us regarding wrong delivery.
Hence, you are requested to follow-up the matter immediately and deliver me the right product which I had ordered.
Your's Faithfully
Manaswini Mishra

I do not understand why everytime the LED TVs from LG or Sony are not deliverable to my location.
My location pin no is 794001. It is a semi urban location and one of the proper city in our state.
It is really unfortunate everytime I try to buy LED TV from Flipkart, it shows the items is not in stock for my location. But why???.
There are many delivery Service Providers in our place. I have check the delivery options for other districts of Meghalaya also. It's not delivering anywhere in Meghalaya. It's really a big question to clarify from your side. Mere excuses would not work. If you are really doing business then this type of situations are not fair for Customers. I hope my complain will be heard and necessary actions will be taken by your company

Sir i have lost my Invoice copy & gmail id password. I can't reset password due to some problem so please provide another copy of my bill.
Detail-
Billing- Mr. Sanjay 365 Ramlila Garden Bhim Nagar Aryan Hospital- Gurgaon-122001
Invoice No-FAA0WC[protected]
DT[protected]
S.No-S[protected]
It's Very Urgent.
My mail id-anil.[protected]@gmail.com

Your order could not be completed. Refund has been initiated for payment amounting to 778.0.
Here is the reference pzt[protected]epz1401. For more details please check your email. We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

I have oredered a redmi 5a (Grey, 16 gb) on flash sale today exactly at 12:01 pm. At first, i received a confirmation message that my order has successfully placed. But after a few moments, i received another message from flipkart that my order has been cancelled due to limited stock availability with the seller. What the hell is this? I have wasted my precious time waiting to buy this but it was cancelled automatically. Why?

I want to return a onida washing machine as its the delivered product and the received product is not same and i have placed and received a new haier washing machine from flipkart itself and i want to return the onida washing machine. I have not even opend the pakaging of the product. Kindly help me with the return in bank account.

Its a request please consider it and you can do the quality check of the return product. I cannot affort 2 machines. And just for the information the devilry boy itself suggested to buy the other brand and he assured me that this will be returned.

Hi, i am highly dissatisfied with the services provided by flipkart. It is now all most three weeks that i am chasing the customer care. Every time i get a reply that the concerned team will resolve the issue in 24 to 48 hours as they are being notified. I am don't think this is customer centricity. This is pure seller centric approach. My complaint id is od[protected] and there were two technician visit also who reset the phone and said it is fine now. I also visited the service center who again reset my phone and did not gave anything in writing and told to contact flipkart. Now flipkart is saying to contact the brand. This is sheer demarcation between flipkart and amazon. Amazon is real customer centric. I bought the phone after waiting in flash sale from flipkart and not from the brand. Why should i contact brand when i ordered from flipkart. I need replacement. Resetting the phone every now and then is not the viable solution.
Regards
Unsatisfied customer