Flipkart Complaints & Reviews

On 10 July i place and order with my flipkart account and on same day i cancel the order and the amount was 14999 rs which was deducted from my account credit card and then i got the call that the amount will be refunded in 7-8 days and according to the call the date was 19 july but still i not receive the amount so kindly help me with this and i am having the order id also .

I have order a product from flipkart, where delivery date was shown to be on 26th july 2018 if I pay additional ₹70 (as a faster deliver option). I paid the same amount, but as soon as I ordered it, the delivery date in the order confirmation message got changed to 27th july 2018. I have made the full payment of my product, along with that I have also paid the extra delivery charges to get it delivered on 26th July'18. the customer care executives are not at all worthy to help out a customer. They are keeping the call on hold and finally disconnecting it. Everything is in vain once you have paid money to flipkart. worst service ever.
my order ID is : OD[protected].

I had ordered hometown dazzle without storage engineered wood king bed (Finish color - walnut) through flipkart.com on june 23rd 2018. On fri 6th july i got a call from flipkart saying the product i ordered is damaged so it cant be delivered. They gave me an alternative product, which i did not like fully but i did not want to wait any more hence i said to go ahead. I was given a new date of delivery which was, between wed, jul 11th '18 and sat, jul 21st '18. Till date i haven't received my product, no one at flipkart have any clue what is happening? Where is my product? Whenever i call and ask them, they keep on telling me they are investigating and to wait for 24/72 hours and they will let me know. This is been going on since 21st july and till date i haven't received any information about my product. I feel very frustrated and cheated that even after paying the full amount and waiting more than a month i still do not know what is happening with my product. Flipkart as a company is not bothered at all to resolve this issue and have the decency to let me know what is happening.

Dear flipkart.com.
Order id - od[protected]i bought a acer predator helios 300 laptop frm https://t.co/1GWujrZH1x.in its specs instead inside laptop shows nitro series of acer laptop. It should show predator in its specs. With predator sense it has nitro sense. Y r u not replacing or refunding.
Secondly its windows software has got corrupted & showing errors it's not starting.
Lastly the original seal of the pack was broken & overlapped by another new seal.
Please replace or refund me.
U have not tried even once to call me.
Y u have rejected my replacement request.

Thanking you
Ritik menaria ahmedabad
[protected]

Sir

I had purchased a prominent uk brand shirt tommy hilfigre brand made in india from two leading online stores in india amazone and flipkart. Brand is good and shirt will be good when we buy from branded show room. But when we buy from online, we get out dated odd cloths which they cannot sell in their show rooms. We buy becosue we feel that online is getting 30-40% discounts, but materiel you get is 10 year old and out dated which cannot display or sell in their show room. Beware of goods you buy from online. Online portals has no qa/qc check

I bought this laptop over flipkart on 24th july
But the laptop is not working correctly from the day 1. So i tried to iniate for replacement. Then i called the flipkart customer care, they say that their is some technical issue and call back again. They are trying to escape from replacement.
This is my complaint id on flipkart
In[protected]

I have purchased an I Life Laptop I received on 24th July, I received so early after placing an order. But the device is not at all starting. I am raising a return and exchange request from my flipcart app it is showing (please try after sometime). I gave a call to customer care people, one of the guy has placed a wrong request due to that the request got cancelled. Now from last 3 days customer care people are saying there is a technical issue so we can't raise the request. Still they are saying technical issue.

I have ordered ae designs leatherette manual recliners from flipkart and they delivered the product friday 20th july 2018, when i checked the product i found that the quality issue is there related to comfort and this product still packed,
So regarding the refund i have raise this to customer care of flipkart but they are saying that seller is not giving refund as product has no defect.

Product i have ordered from online and online nobody can check the comfort or material of the product.

Flipkart clearly denied refund. This is really very pathetic as if anyone is not happy with the product he receive but he or she has already paid for that product in this situation this flipkart just denied the case. Fraud company and fraud people. Don't care about the customer.

Kindly take action on this i have given the incident number in subject line.

Thanks,
[protected]

Sir
I am received a different type defective item. This item does not work in my pc. So i am request for replace. Then i am received a sms, your replacement in process. After certain time i am received another sms, your replacement request has been refused.
Sir now please help me for replaced this article or return my money then i shall be highly obliged to you.
Thank you

I have opened my account on flipkart in 2015 and we have listed all the item soon after the second day my account was on hold stating that selling fake products. Have contacted many times to them but they are not understanding anything. Now even i have shared the invoice but no response from them only automated emails. We are ready to solve the issue but flipkart is not ready because of the support team they blindly send auto respond emails and don't even read the emails.

Dear sir, my order number fmpp[protected], it is second time i am placed order not delivered still now i am called delivery boy and patner mobile no's they mobiles switched off [protected], [protected]. My number [protected].
Why you are given for sakeless people for delivery, what you think right how many complaints daily raised do you resolved still not yet. Name said good for flip-kart in india.

I have purchased ajanta digital wall clock 14th jun 2018 online through flipkart
Order id. Od[protected]
Invoice no. Faanme[protected]
Ajanta wall clock (Digital) (N) bom|jog
Model no. 170

Now presently not working this clock

So please return to clock and refund to arrenge my money
Because my family unsatisfied for company product and service.

Pl. My contect no. [protected]
My name. Mr bharat rana

I have recently brought a mi tv with which i got a special offer of 1000 as discount. But the product is out of stock since last one week and my reward validity will end tomorrow. Is this a plan by flipkart to attract people with offers and give them nothing!! I tried calling the flipkart customer care thrice but only they made me wait for 1hr. Why flipkart!

Flipkart order id
Od[protected]

Jeeves service ticket id
8g21-35425hysc[protected]

A routine story (Or i should say never ending story) of flipkart shipping a defective product and multiple calls with their dumb customer support and their fraudulent system

Specifics:
So i happened to had book a tv on flipkart (Why again on flipkart you ask, because the product is no where else available).. My inner sense was telling i would get a defective product and it was true (May be its just math and the probability is 1 for flipkart shipping a defective one - check below for details).
The tv has wifi issue and immediately raised a complaint with their support (Caution: if you don't immediately get the issue resolved in 10 days, flipkart asks 'who are you'). So they sent a tech guy in the name of tech visit and the person tried to rectify the problem (By unscrewing and doing some stuff inside) and the issue was not resolved and when i asked about replacement he asked to talk to flipkart for replacement.

Now the fun part begins.. Flipkart reschedules the tech visit to 10th day of replacement period as if like nothing happened and was just a glitch in matrix.
When i called their ce (Customer executive) they say it takes 24hours (Flipkart bureaucracy) to get status updated and when i called next day.. They say wait for tech visit to be done.
I mentioned it was already done and wanted to know about the last visit status, though i am talking to a real person and not a bot.. I still get the same reply like a recorded voice which reads what is there on screen.. May be flipkart can simply replace their customer support team with bots..

Lastly i told her (Ce) that i wasted enough time in the last tech visit giving directions to my home and my wife wasted her time instead of feeding my kids who were hungry and crying and i can't take one more visit and want to know what happened in previous visit.. Ce says she will transfer call to her supervisor.. Kept the call on hold for 15 mins.. And hung up on me.. That's the human touch you get.. Ya thanks flipkart.. Now go ahead and tell this story in your ads.

—
Math: if you don't know how flipkart is the only platform to release or having so many new products than amazon. Its because of its replacement policy.. Sellers/manufacterers doesn't have to worry about quality checking because once the product is shipped it is customer's responsibility to get the defect addressed and if he notices the defect after 10days then its not their problem.. So its profitable on flipkart for sellers than on amazon where customer satisfaction is important and return are allowed and need not be approved by tech or repair.. A normal brick store will address the issue with a replacement and doesn't send service guy with a screw driver to open and repair..

As per my below complain to u flipkart has call me and said go to courier office when i go there they take my handset which i have to submit against my product (S7edge) and go inside after 5 min come back and said there is dent in handset we cant accept this but the dent is made by them not by me when i gave my handset for checking they go inside and make dent and reject this kind of fraud they r doing with me to regect my order plz take some legal action them plz.

I have ordered and also received a perfume (Van 66). Unfortunately the price is double than the market value. Most importantly they removed the price tag where the expiry date was given. Now i do not want to use a perfume without knowing the expiry date. I will be grateful to you people if you kindly return this product. The order id is following od[protected].

I received my ordered product & found overheating & low battery backup, raised replacement request against same
But no strong action was taken by flipcart
Only executive called 2-3 times & told to do d update.
I have done the same but problem is still going on
I told d same to executive & he said will call again.
But today i received msg from flipcart that ur return request has closed
How u can close it without solving my problem

Also now i can't raise request again as 10 days time has finished
But i have raised my request within time & same has not resolved

I had a very bad experience with flipcart dis time & want a strict action against same

Mobile is heating too much & may get blast also
What is the solution.???

Respected authorities,
After i performed a factory reset on my xt911pro tablet, the sim slot became unresponsive. I googled the issue using my desktop pc and upon checking the imei number using *#06#, i found that the imei number got flashed along with the data. I tried to contact on [protected]@flipkart.com but received no reply. Please help me in resolving this issue

Myself trilochan jethi from malkangiri, odisha. When i received the message of my package to be delivered to me on 04.07.2018 then i was ready to receive my package but again a message came that it is undelivered to me. So i went to the ecom-express shop and took my package from the shop by confirming the cod payment. After that i had applied for return because of the size issue and then on 16.07.2018 one of the boys from ecomexpress came to me and asked for my name and then he had asked that from where i took the package, to whom i gave the money, who had sit infront of the computer during i paid the money but i said "how can i know who are the persons in your shop in that one meeting" then one more boy came and repeated those questions again and also with some more. Then they had gone to their shop and after that i saw my return request had cancelled by flipkart. I want the return of the product and refund the money to my account. Please help me.

I have order washing from flipkart on 3 july 2018 it is deliever on 6 july 2018, however that washing is faulty and i request the return on 7 july 2018 and on 8 july authrories service partner came and approved for return, however from 8 july 2018 to 24 july 2018, flipkart harassing me not returing the faulty machine, please somebody help me