Flipkart Complaints & Reviews

I have ordered one mobile of brand and model as “vivo y69” on 10th may, 2018 at flipkart. The product has been delivered and received at given address on 13 th may 2018. At the time of delivery of the product, mobile phone packed was not properly packed and does not sealed with vivo company stamp tape rather it was packed and sealed with normal white tape. I immediately complained to customer care in respect of this and after 3 or 4 days they told that your request has been canceled by seller. Again i complained to customer that without any discussion who can close the issue, they again raised the complaint on my behalf and they agree for recall the product, when courier boy come to pick the product, they opened that packed in front of me even after i told him that i am returning the same as it was not packed with company seal, you cannot open it as i myself has not opened the same once delivered to me. He informed that it is his duty and he have to open hat box, when they opened box in front of me, only mobile phone was there in box and no charger and ear phone was there. Mobile phone was tampered and looks to be second hand set. Courier boy has denied to pick that phone and they cancel my request. I again called customer care and told you can confirm the issued with courier boy. I am requesting to flipkart to recall the product but they are not giveing proper resoulation. I am cheated with faulty product against a cost of new product. Request to help me in this matter.

Yesterday on 30th may 2018 i was ordering redmi note 5 pro on flash sale. During payment through debit card one messege came into window like "your payment did not go through, if amount is deducted we will refund it". Then i ordered it once again and the order got placed finally. Later i found same amount 14, 999/- is been deducted from my account two times. I want refund for the first one as soon as possible. I request please have a look into my issues.

Hi,

My name is shivam gupta i recently ordered a symphony touch 35 air cooler. But that cooler is not cooling at all. Thrice i called customer care and again and again they are just intitiating return request but every time when technician visit happens they used to told me that they will return in 2 days but when i cheked my flipkart account return was rejected thrice it happened.

I don't know why you peope doing this. According to first delievry date today is last date to return if today also return will be same then i cannot do any thing

Either you will give some good cooler in replacement or i initate my refund, today i will raise a complaint in consumer forum then you peope what is value of customer.

If you really want me not go consumer court arrange call with flipkart escalation manager or any person who have authority to take decision.

Mobile no:[protected]
Mailid: shivam. [protected]@gmail.com
Orderid: od[protected]

I tried to reach them over phone email but they are not ready to do return or replace the product

Bad service from flipkart. They will show kovappaly (686518) as their delivery area and they wont deliver items if they are sending by ekart logistic. One more advantage is that they won’t inform us if it reached nearest hub. After some days you will get a sms saying that your order canceled. When we call callcenter they will say it is non-service area. If they could have mentioned it earlier, we can give some other address or cancel items buying from them. Our money is holding for 10-20 days with them.
My order id is od[protected]

Order id: od[protected] was delivered on the said date with the product damaged. 3 packages were delivered, out of which one was the dining table, second package containing of 2 dining chairs and third package also dining chairs, all which have to be re-assembled. Out of this one package consisting of 2 chairs were in broken condition. Your flipkart person who came to re-assemble the furniture has taken photos of the broken products and assured us that it will be taken care by flipkart. Kindly request you to look into it asap and get the problem resolved.

There's deduction of ₹ 515/- for 1 times (Ie: 515*1= ₹ 515/-) as i didnot place any order on flipkart even i tried to call custamer care but they also reply there is no order olace by you so just want to know if i am not placing any order than why flipkart deduct amount from my account.
Ould like you to inform you that i was just checking for the loan from zest money, my intention was not get as i am a credit card holder of n no of banks,
By mistake from your side 3000 rs loan is approved which i don't wanna to use, so right now i am requesting the same but if it is not get sorted out then
I have many option, either i will transfer all my amount to any other account and also i will not pay any sort of emi's including

There's deduction of ₹ 539/- for 2 times (Ie: 539✖ 2= ₹ 1078/-) as i tried to pay through debit card, but couldn't paid to flipkart for my order id: od[protected]. Flipkart confirmed that it was not paid as it sent a message i[censored]nsuccessful paid. But still the amount has not been credited in my account. So, please do the necessary action to help me.

Thanks with regards!!
Manilal

I managed to add redmi note 5 pro 6gb ram and 64gb rom in my cart but before i select my address and go on it was showing stock out. How's that possible if i had added it into my cart it just happened today 30 may 2018. Now also it's in my cart i hadn't removed it. Please help me. I had tried many a times to order but this time i thought i succeed since u know problem which maked me sad. Please help me. Atleast this wasn't expected from flipkart.

Fmpc[protected].. This is ekart id... There is no call and no courier person has visited to delivery address.. How it is decided as no customer response..
Why to send message as product is going to delivered today.
Message:
Out for delivery: philips in-rl205/n fm... With tracking id fmpc[protected] from flipkart.com, will be delivered today by an ekart service partner (Call [protected]). Please pay rs.1197.0 by cash.

I managed to add redmi note 5 pro (6gb ram and 64gb rom) in my cart but before i select my address and go on it was showing stock out. How's that possible if i had added it into my cart it just happened today 30 may 2018. Now also it's in my cart i hadn't removed it. Please help me. I had tried many a times to order but this time i thought i succeed since u know problem which maked me sad. Please help me. Atleast this wasn't expected from flipkart.

Flipkart is cheating they cancelled my all order after shipping
Iam going to complaint abour this matter to consumer court
My order id
Od[protected]

My mobile number phone [protected]
I but it on tue, may 29th '18 12:03 pm and they cancelld order 30/5/18
Honor 7a (Blue, 32 gb)
Color: blue
Seller:
Omnitechretail
Please help me about the complaint

I have requested refund request and it is accepted. But the due date is over and refund is not done. I have tried contact customer service but always says our executive are busy try again or contact via website. And fron website i tried to email but it's says oops something went wrong. please resolve my problem.

I have bought honor 9 lite phone and it started getting problems, then i replaced it but the replacement was also having same problems and then i requested refund but technician who visited me gave a fake feedback and then i was denied from refund again and again. Then i visited the company service centre and they also detected the problem that there is a fault in microphone
But again flipkart denied my request and again i have requested a return
So plz provide me my refund.

Is order no od[protected]

I had purchased a moto z2 force mobile phone in a scheme where a moto battery mod was supposed to be offered at rs1 along with the phone

Till date after number of follow-up and calls to your customer care number my issue is not sorted out

Neither is there any offer in the my reward section as promised by some of your executives not is there any call back from the resolution team as was promised

I am getting frustrated now with the attitude of your team and also feeling cheated after going for the offer

It is my ardent request to you to please help me out in this so that i get whatever was promised to be me at the earliest and without further follow up

Sir I had done payment on 10 may 2018 at 12 pm for redmi 5a the amount debited was twice of ruppes 6999 and i didnt receive my refund still my OD No OD[protected] And mobile no [protected] and if you wish to call me call me on [protected] . and its 30 th may 2018 still not received my refund please help me

Hi, i ordered the car re fresheners from flipkart but however i got received the products as damaged and requested them to take it back. However on 18th may 2018 they picked the product back from me and promised the refund of the product within 48 hours. But today is 30th may 2018 as i'm writing this draft can assure you that i have still not received my refund yet.
Please escalate this issue on priority.
So, that other citizens do not face such issues in future.

Best regards,
Mohammed aasim

My email id :[protected]@gmail.com
Mobile number: [protected]

And my problem is i am unable to update my password.

Last few months my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I had purchased ifb 23l convection microwave oven from flipkart for rs 7918/-
Order id-od[protected]
Seller:- omnitechretail

Series of events
1-placed an order on 16th may 2018
2-received my product on time.
3- ifb techinician visits for installation and demo and declares product to be defective
4- i place a replacement request saying product recieved is defective on 20th may 2018
5- my replacement request gets cancelled without my prior information.
6- i placed another replacement request on 22nd may 2018 and i was informed that there will be another technician visit at 24th may 2018 to check the product
7- no visit by technician on 24th may, on calling flipkart, i was told technician will visit on 29th instead.
8- no visit by technician on 29th may as well
9- today on 30th may i recieve an email from flipkart team that they will contact me within 4 hours but its been more than 8 hrs and i havent recieved any intimation

Grief caused :- the purpose for which product was required has already lapsed. Moreover i have to undergo stress and wastage of my time in talking to flipkart customer multiple times.

My appeal
Require working model of my microwave oven at the earliest.
Compensation for time wastage and unnecessary stress caused to me by flipkart and its seller omnitechretail.

I also request compensation for breach of trust and condition by seller :- it promised 10 days replacement but its already crossed 10 days

Hi,
I tried placing my order for redmi note 5 pro mobile. I filled all the card details and also entered the otp after which i got a message that the order was not placed but my money was deducted.
Can you please get my money back.
As i don't see the unsuccessful transaction anywhere.
There should be some option where in the unsuccessful transaction are capture in the application. We can't let our huge money...

Today (30 may 2018) i tried to ordering redmi note 5 pro they sent me otp i inserted the otp after that a page comes and says payment failed and unable to order. My order is unsuccessful but payment is deducted from my account and still 14999 is debited from my bank account i made this payment using state bank of india debit card... I want my money refund as early as possible... I contacted flipkart and flipkart people told me that your amount should be refunded in 8 business days but i want my money back very early