Flipkart Complaints & Reviews

My order no od[protected]. I have create return request. But flipkart is not taking my product. Daily i am calling and they are telling today they will pick product. Fake company.

Your return request has been accepted!

We will pick up the item shortly and the refund will be initiated within 1 day of the item being picked up.

Order id: od[protected]

Return id:[protected]

Check refund status

Pickup by

Monday, jun 11, 2018

Pickup address

Chennai

Tamil nadu

Please be sure to follow the pickup instructions below

Hariprasad. G

Hi,

I purchased a virat kohli endorsed mrf popular cricket bat size 6. Today morning i received the item. But the item delivered is entirely different than it was advertised in the website. The item is also in bad condition. It is with several scratches and dents. My son is very upset about it.

I've also uploaded the video of the same.

Regards,
Rajat chakraborty

Date 11.6.2018
Order id. Od[protected]

Dear flipkart representative
Your service engineer call me and say your mi tv 80 cm is deliver when i will come for installation but fact it is not deliver.
So why you are disturb mi daily.
Also your courier servies also call and say you are wait for us for delivery but not came. And also not receiving my call

I have ordered a diwan sets from flipkart.com worth rs. 449 and 959 on 4th of june 2018. Because of quality issue i didn't like the product and cancelled it. The delivery boy has came to my doorstep and has taken back my diwan sets next day. On 6.06.2018, i got a message from flipkart.com saying that "your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"

I waited till 12.06.2018 but didn't get the message for money refund from my bank account.
Customer care is everytime asking to contact sbi and phone phone... When i contacted them theya re asking to check with flipkart.

Please resolve this problem as soon as possible

Mamatha dayala
[protected]

Please once check the status of my order i hadn't got my delievery my actual delievery is on 11th june. Please sir check my complaint and resolve it. It says my order reached hub nearest me. Otherwise please send me location of that office i will go there and take that courier.. Iam waiting from yesterday for my phone. Flipkart app says that my delievery attempt is failed once check that sir.

I had ordered my thing on Jun 6, 2018 and they estimated the delivery to be on Jun 9, 2018. However it got delayed and was postponed to Jun 11, 2018. Yesterday night at 10:24pm I got a message saying my order has been delivered. I was not at home and when I contacted home they told nothing has come. What should I do? I have the delivery person's number. When I contact him, his phone is always unreachable. What kind of service is this?

I had placed neutrogena ultra sheer dry-touch sunblock of 88ml on 5 june, but i received totally fake product. It has imprinted as 118 ml but the original product only contain 88ml, its smell is quiet different from the original one, even its packing is very different. Its the cheap imitation of the original one. Definitely it can cause a skin hazards. I want full refund of this product along with the original product that i placed for purchase. I want immediate action to be taken for my complaint. My order id is od[protected]

For the first time I purchased watch from Flipkart. As I don't like it I gave return. While giving return by mistakenly I gave received different product option. Its by miss. For that only Flipkart blocked my account. I send back same item. Please unblock and accept my return request. You only gave return option how can you block me. Its my first experience with Flipkart. All my friends suggested me to opt Flipkart. But without giving me chance to correctly give return option it blocked me. I contacted customer care. But they tell they are unable to do unblock. I don't want to use or purchase from flipkart. I just want to return my watch its is too bad. Please take your watch back

Im complaining about the home delivery regarding cash on delivery against sagara city, shimogga bluedart office!! They never home deliver the service and ask us to get the products from their office giving random reasons!! They give us the stupid reasons saying there is no home delivery for cash on delivery!! So please help us to get rid of this and take necessary actions on them because they are against consumer rights

Invoice no; fabf7u[protected] dated:[protected]

Dear sir,

I bought a android mobile phone, lenovo vibe k5 plus[silver, 16 gb] on 03.01.2018 through flipkart. We have high regard on reliability on flipkart. But from the 3rd day of purchase hte battery charge % started declining reapidly. Within an hour it got reduced to 40% after fully charged. We thought it may be due to handling problem. But it continues till date. With in 4 to 5 calls made after fully charged the mobile set starts to get switched off. We went to lenovo service centre at coimbatore for service and we were stunned to hear that the imei number of mobile is different from that of imei number in invoice and returned back the mobile without servicing and the problem is persisting

The imei details

Imei number in invoice: [ ([protected]), ([protected])]

Imei number cheked in the mobile set by the service center: [ ([protected]), ([protected])]

The discrepancies in this regard may be sort out according to to the lenovo licence agreement. We request you to do the needful and provide us a better solution for this. High credibility on the part of lenovo & flipkart should not be compromised.

Please find below for details..
Dear flipkart team

First of all i would like to say a big thanks to your all team for such a great service for customers
I am very happy from flipkart service
But this time i have to suffer a problem
I bought a online mobile phone named honor 7A.
I reeceived the phone and when i open its damaged full screan is broken
And when i apply for return or replacement the seller denained my request
Shoud i have to pay for a damange piece?
Your have to deal with your seller we cant pay for e defective piece
I didnt use mobile even i didnt insert any sim card or anything
A big cmmericial websit cant denine that they cant help me to go out of this
Anybody never will pay rupiess for a fully damanged piece
I want justiec and i want to return it or replace it
And you shoud also have to focus on your seller that fir their profit customer does not have to suffrr of this much amount
I humble request you to please solvr my problem as soon as possible
I am sharing some photos please look at it
And return it or replace it otherwise i have to take some other action
Thank you for your support i hope flipkart help me

Thank you,
Shilpa Thacker
[protected]
Hi
This is my only registered id..
And is email is much trueteble then order id my mobile no?
Well its okk i want my solution as soon as possible
And all details i have already mentioned in previous mail kidnly check i have also attached and if you need some more details then get in touch with me
For more details you can call me at[protected]
This is my flipkart registered number kindly get in touch with me and give me best service

Shilpa Thacker

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Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

Shilpa Thacker

On Mon, 11 Jun 2018, 3:40 p.m. Flipkart.com, wrote:
Flipkart.com Download APP DOWNLOAD APP

TRACK
ORDER

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ORDER

FREE & EASY
RETURNS

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SUPPORT
Hi,
Greetings from Flipkart.com!
Thank you for writing to us. We see that you’ve written from an email id that is not registered with Flipkart.
To ensure the security of your Flipkart account, please login by clicking here and you can look for answers to your queries.
In case you do not remember your account password, you can reset it by following these simple steps:
Click on 'Forgot password?' on the login page.
You will get an OTP on your registered email id/phone number.
Enter the OTP and your new password.
In future you can contact us from our website/app so that we can help you. Note: If you wish to send us an attachment, kindly send an email with the attachment to [protected]@flipkart.com from your registered email ID.
Flipkart.com
24x7 Customer Support | Buyer Protection | Flexible PaymentOptions | Largest Collection

Show quoted text

How many times i have to do request for return
Is there any responsible person who can understand inportance of customer service
I have atteched an scrranshot
Which i have received twise
I want solution as soon as possible and get in touch with your seller and givr my solution asap

Shilpa Thacker

On Mon, 11 Jun 2018, 3:39 p.m. Shilpa Thacker, wrote:
Show quoted text

Dear sir,
I placed an order to by mobile through flipkart the details is as below:
Order id: od[protected]
Order date tue, may 29th '18 3:45 pm
Mobile redmi note 5 (Gold, 64 gb);
Seller: flashstar commerce
Total amount
₹11, 999/- through bajaj fin service no cost emi

1st point: while placing order it was commitment by the flipkart that the item will deliver in one day at my address (Bangalore). But unfortunately it took 4 days to deliver. When inquired the flipkart representative informed it was wrong routed - the flipkart should compensate me as i suffered for his own mistake.

2nd point: two days we use mobile but when it was getting discharge we put into charging on 4th night but the charger was not working.
Immediately on 5th june i placed a return request (Return id no.:[protected]). 2 time i received a call from flipkart to know about issue and the caller has informed the technician will visit and replace the charger. But unfortunately on 11th june without any response from flipkart the my complaint is closed.

3rd point: today on 11 june without mentioning any reason when i received a mail from flipkart to close my (Return id no.:[protected]) made on 5th june. I made another fresh complaint vide complaint id no.[protected] on 11th june at 3.11pm.

Please do needful in this regard to resolve the issue and put the penalty on flipkart to avoid repetition of such kind of cheating with indian customer.

Regards
Devbrat singh

This is to bring to your notice that i have ORDERED A DIE CAST model Porsche on 3rd June 2018 and the commitment date was 11th June 2018.. (Order no ID OD[protected]..i wanted the Product for my sons birthday 0n 12th June 2018..to my surprise i received a teddy soft toy on 11th June 2018..is it the service of Flipkart..

Its playing on somebodys sentiments..when i called the helpline number they are telling it will take 48hrs to register the complaint and then someone will come and pick the product..not a good service from online retailer flipkart...

Dear team,

I was ordered one ladies shoe from flip kart few days back. But after received the product it has been observed wrong color and wrong specimen product provided to me.

I have been generating four time return request as discussed with customer care, but still product not taken by ekart team. They came showing me various reasons and did not picked up.

I have paid the total amount.
I need proper resolution.
My order tracking no:-fmpr[protected]
My registered mobile no is :- [protected]
My mail id:- parama. [protected]@gmail.com

Awaiting for ur reply.

Regards,
Parama biswas
+91 [protected]

I order 2 hand ring. But i don't no weather its order or not. But the cost of the ring 412 rs deducted from my bank. Once i already spoke with flip kart customer care also even they told wait 8 hours.
After 8 hours we will know that my order successfully order ed or failed.

But let me know my order is done or failed.

Suppose it's failed means when you people will return my amount.

I had placed a order for a product which was supposed to get delivered on 5th june 2018.
The flipkart delivery made a fake signature and kept the package himself. He also updated the status of the package as "delivered".

The customer support after 10 days offered me with either replacement of refund. However they did not give me any compensation for the delay in time and the fraud signature.

I demanded for complete refund and also free delivery for the loss of time and fraud case. But due to their policy they have no such compensation.

1. This is very much disappointing that after logging complaint flipkart is still failed to meet my expectation.
Raising the concern in reference to the replacement order
Order id: od[protected]

I was suppose to get the replacement order with the correct product but yesterday i have received the products. Bottle seems to be very old but the liquid/serum is so thick and sticky and also smelly i doubt this serum is not off good quality.

So hence i want to return the product completly and dont want this product any more.
It was my mistake that i ordered online.
I shouldn't have trusted flipkart.

2. Raising another order in ref to the another order
Cannot see the order id hence mentioning the product
Fourgee slim women's blue jeans

I have a recieved completly different colour jeans and also quality is pathetic,.,.,
The courier person refused to take the procuts as i have mentioned bad quality instead of wrong colour.

I cant take this anymore i want the propduct to be returned and i dont want any replacement asap

I orderd this ac on 19th may delivered on 26th may at the time of delivery
The outdoor unit of ac is faulty so i complain against it on 27th may but
Flipkart reject my complain for unknown reason.

On date 29th may again i complain on 29th may for this unit and til now on 11th june there are 23 days passed away but flipkart did not do any thing even my return approval is also in pending.

It is flipkart's responsibility to start ac within 10 days but even any of your executive does not listen my request, i continuously calling to your customer care.

Because of 3rd class behavior towards customer i want to return this
Product and need refund.

Because i purchase this ac for summer seasion and now summer season is over
And starts rain in rajkot at delivery addresh.

And i dont want to west may money.

Please do my refund process as soon as possible.

I purchased redmi note 5 pro from flipkart and when I opened the pack then I got 1 cover, 1 sim pin and a piece of marble in the box and the seal was broken after opening the flipkart packaging and when i called flipkart customer care then they are saying sir you have to wait till 11th june we are working on this and today is 11th june

I have purchased a chimney on 6th june 2018.
Kutchina chimney model no : ku-21 kutchina slimo-750m 3/hr autoclean.
Invoice number : r549

When i called the service centre to install the product their service staff came and told me that the machine is not working.
The blower is not working.
The lamp on the chimney is not working.

I would like u to replace the product asap.

Attachments.
1. Copy of bill.
2. Letter signed by the service staff which mentions the fault in the product.
3. Bill of the service/fitting.