Flipkart Complaints & Reviews

Order id:od[protected]
Yesterday i received my order in which the one lens is missing. After sometime i had called flipkart customer care and told them that the tamron lens in which we got only manuals of lens no lens was provided in the box they told me to hold the call and i was telling them for replacement that time they told me the seller does not accept replacement so u can only get refund for this product. So they have placed refund request for me which was also approved by the seller. After that i just went to market and buy the same product because i was getting my refund as they told me replacement cannot be done. Now i can see that the my refund request has been canceled by flipkart from there side so now there is a huge mistake from flipkart team what do i do by taking a replacement as i have already purchased it. Please revert to me as soon as possible and stop doing this type of mistakes so that people can trust flipkart in future doing this type of fraud doesnt suits you. Just see through it and give me my refund as soon as possible or i have to file a fir for the same.

I order for the mentioned product on 28th may and the product was priced rs69, 990, but as i put the otp, rs49895 was deducted from my account, despite the fact that the transaction failed. I reported to the customer care and they assured that the money will be refunded but it still has not been refunded. They provided the
Order id: od[protected]. I hope i get a money in a day or two since it's a matter pf 50k rupees and it has already been so long.

Sir before i complaint against flipcart to refund my 15000gift voucher which is available in my wallet but flipcart to block my account. And therefore i can't use my wallet voucher. There is many call to flipcart and mail also but there is no response of my issue. I request that please to help me how can i refund my wallet voucher and use it again. Some agent told me that u can't use the voucher. I informed that please help me about my issue and solve it.

Sir,
I Order for 29.05.2018 40 inch Kodak Full hd led tv for My home address, , arrived for 02.06.18 Trichy, but upto time not delivered in my address. Why delayed?????
For Kind your information,
Please immediately action for my order things
My order ID OD[protected]
Courier company : Gati reference no :[protected]
My Address
K.Senthamilselvan,
92/13 Anthoniyar Kovil Street
Kannangudi & PO
Kulathur TK
Pudukkottai DT 622504.

Dear sir,

i(b.Balabahadur)mobile no [protected] ihave taken ac voltas from your flipkart and installed on 8th may, we have got problem on installation problem and compresser problem.
The intalled person was again not coming to solve. I several times complaint online, but your not solving my problem.Daily iam claaing customer care but they are are sayimg with in 24hrs it will solve
.But they are not solving and backend time called me and saying to solve 24hrs same reapeated that nobody coming.This is what your respone with customers, from 8th to today also not solved.Messages coming from ax-jeeves that they will send some person but nobody coming and they are saying that flipkart need to replace that product is problem.
Finally irequest you that tomarrow onwards my emi will cut date[protected]please stop that after solving problem only you can processed this is my honble request.
Iam suffering mentally with this problem that our ac problem is not solving.The other thing is if tomarrow you are not coming to solve iwill take action through legal notice through consumer court.

Thanks and regards,
b.Balabahadur.
Cell no;[protected].

Dear sir
I have placed a ordered on 2nd june 2018 for mobile oppo f3 plus online through flipkart order id is od[protected].

But this order was not delivered and returned.

Before this i have placed a order for the same. But that was also not delivered to my and returned the same.
I humble request to flipkart managing director to look into the matter personally and investigate the same. So in future any body could not face the problem same.

Kindly deliver the same.
Nk sharma

Dear flipkart,

As i ordered asus zenfone max pro m1 on 24th may. And i received it on 30th may. The mobile was not working fine and i am not satisfied with the camera quality and the battery. Battery power automatically goes down 30% to 5%. Bad camera clarity and i compared with another zenfone max pro m1, that mobile is better than my phone. So i need to replace my zenfone max pro m1. Is there any possible way to change the zenfone max pro m1 to redmi note 5 pro??? Please clarify my doubts and i'm waiting for a positive reply. I need to replace my zenfone max pro m1 to redmi note 5 pro. Please kindly consider my request and reply me as soon as possible. Hope my request will agree...

Thanks & regards,
Venkat raman.

Raising the concern in ref to the order id:order id
Od[protected] item)
I am not concern about the money but the the thing which flipkart is doing is not atall correct.

I have been using flipkart since long but it never happen like this
They have launched a 'paylater' service were in you can pay by 10th of evrymonth.

But the catch is i have order 5 items under paylater and you wont belive all the items are diffected. And the worse was the 1 which i have highligted.
I have order a mtris serum and flipkart have actually send me rose water inside the bottle and the bottle was not packed properly and it was opened already.

And the starange and funny part is this perticular product doesnt have any return policy as per seller.

This is so insulting for me that i recommended flipkart to all my known peaple.

I want this # product to be replaced as soon as possible

Hi, i have ordered shoe rack from flipkart and it was delivered on 8th may and installation supposed to happen on may 10th. Product is lying in my living room from may 10th and no installation is happening. I reached out the customer care multiple times (5 times) and they say that it will be escalated but there won't be any action and every time i call, it will be 24-48 hrs sla and there wont be any action after that.

As installation is not happening and product is lying in my room for quite sometime i requested for the return if they do not provide installation service.

Same case happened with almirah where the installation supposed to happen on 12th may but they showed up finally in may last week and when it was unpacked it was broken. So these are going on for more than a month.

Hello team,

I have ordered my product (Mi note 5pro) 30th of may 2018. The delivery date is 31st of may 2018. Every day delivery date is postponing. But still my product is not yet delivered. I called customer care several times but they not responding properly.

Worst service from flipkart.. I am not happy with your service. Please deliver on time.

Please make a complaint of this issue and resolve early as soon as possible.

Regards,
Paramesha

I have returned liviya 1080lvsb 16 l small backpack (Black) with order idod[protected] on 23 april 2018. I have done payment by debit card via phone pe on 23 march 2018. By which debit card i have done payment, that bank account is closed on 9 april 2018. Before returning i asked flipkart due to my account is closed, so how i get refund. Flipkart executive told me that it comes in your phone pe wallet you will transfer any other bank account. That's why i have returned product. I have returned product on 23 april 2018, after many calls to flipkart, phone pe still i didn't get refund. Due to my bank account is closed bank told me that, any transaction is not possible in closed account and refund goes reverse to credit source. But flipkart is telling me visit your bank. I have visited 4 times in bank and i also share account closure letter to flipkart for their confirmation. But each and every call i told them to share transaction detail of your seller or my refund amount is not goes back to seller in written. But they are not sharing seller transaction detail with me. I thnik flipkart is not willing to give me refunf. Flipkart is doing cheating with customer in giving refund.

Sir,
Lenovo ka mobile order kiya tha jo january 5 ko main order ko receive kiya charger mobile ko charge nahi kar raha hai charger my mistake hey please mere charger for exchange kiya jaye
Rampal dhawan
1cross point mall alwar rajasthan
301001
Mob:-[protected]
Invoice order number-od[protected]

Mobile model - lenovo k33a42
Imei1:[protected]
Imei2:[protected]

I ordered a mobile phone thru flipkart and paid through bajaj finserv no cost emi. My flipkart login is blocked. The respose received after complaining flipkart was

"hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorised and secure; this is for account security. This would also mean that you will no longer be able to login to your flipkart account.

Regards,
Sunita yaragudri
Flipkart customer support"

Having a tieup with bajaj finserv and telling a customer that there is irregularities in payment??? And blocking the login???

This needs to be addressed.

Order id: od[protected]
Order placed: 3rd may 2018.
Order cancelled: 8th may 2018
Amount: ₹10, 813through credit card-emi

Issue was supposed to be resolved by 17th may 2018. On 17th, i got a message saying it will be resolved by 19th. Then it was rescheduled again and again. On 28th may, i was told that the issue will be resolved by 4th june 10:30 am. Again, i got a message saying that it will be resolved by 8th. The team has rescheduled the deadline for the 8th or 9th time.

1 emi has already generated and i had to make the payment. Now the 2nd date is approaching and there is no progress in the refund. Every time i contact the customer support they have the same reply saying the issue has already been escalated to the concerned team and they are working on it.

It doesn't take a # month to post a refund. ₹10, 813 is a huge amount and each month i am paying ₹3682.69 for no reason. On top of that i had to pay around ₹70-80 as interest for the purchase which this # company is not going to reimburse me with! Please escalate this issue to the higher level. I am expecting a call back in the coming days.

Dear sir,

With reference to the above subject, yesterday (June 4th-2018) there was 2 unauthorised transaction done through my icici bank which have note done

One transaction done rs. 15090/-
Second transaction done rs. 5940/-

Total 21000/- rupees debited from my account through flipkart, as it showing in account details.

Above mentioned those two transactions have not done anything and have not received any bank info like otp, messages and 3d secure pin for this transaction.

Requesting kindly help me out of this issue.

Ranjit kumar
[protected]

While placing order it should be convenient from customer to be asked for b2b or b2 c bill and once b2b bill is required he should be asked to fill gst number and company details
No such systems incorporated yet at your site
And hence we loose our tax inputs
Hence now of this i request you to help us

Also as business development manager and interiors decorators we need so many things that are available

Deep bellani

I have ordered hitech ro service kit from flipkart.
While installation serviceman found that one part is damaged from inside.
When i called customer care, they told that only un-used item can be replaced and you need to return complete unused kit. One item from the kit can not be returned or replaced. But while installation, some parts have already fitted so that count as used item.
I want to complaint that there should be an option to replace some parts from the order if any item is damaged or replacement should be valid for used item.

I had ordered a dry iron on date: mon, may 28th '18 7:23 pm, order id: od[protected] item). I am giving payment for my order and shipping charges, but still my order is not delivering at my place. Instead after one week today june, 03rd '18 i got a message on phone, flipkart saying i have to go to the delivery hub and collect my order. Then what is the use of placing the order online if i have to go out to collect my order. I can go to near store and buy from there also. Also this thing should be mentioned earlier when i was placing the order. I entered my area pin code and they never told me that i have to go to delivery hub. Completely dissatisfied with the service.

My flipkrt order id. Od[protected]. (Nike runallday size.9). I want to returned product because of size issue but you closed my flipkart account, please help me i want to return my product because its to loose in size.
In future i promise can't returned product without any proper reason please unblock my account and accept my return request of size issue.

I ordered redmi note 5 pro cost 15000 in last flash sale, that is 30 th may. Order not placed... But money was deducted from my account. Im trying to place complaint in flipkart but that help center was not taking mail id... I tried that process in different mobiles, actually that help center was not working and i called to customer care but that call connected only to the automatic recorded voice calls nd not connect to the direct. They haven't send my money back to my account till now.

My contact mail id :[protected]@gmail.com