Flipkart Complaints & Reviews

I have requested replacement for my product. They have rejected because technician given trouble shooting mechanism. But the problem is technician didn't come. It happened twice like this. I have raised this issue in flipkart. With in 7 days this all happened. They asked time to resolve this problem 48hrs. After that i have asked them that within that my replacement days will get over. For that they said that is not a issue mam. From that day everyday they that within 24hra ur issue will be resolved. But now 20days. Finally they are saying that ur replacement got over. Contact our service centre. This is how flipkart is cheating poor people like me. They have delayed because there worst process. Now blaming me to contact service. If this is not my issue, y should i use defective product. I have all their messages and call recordings. What and all they spoke with me. I need my replacement. Else will go to court. Atleast other customer's will get benefit over this

I have transferred gift vouchers of Rs.2500 to my friend's account Vikil.[protected]@yahoo.com, he has received only Rs.500 out of Rs.2500/-.
Total amount of Rs.2500/- has been deducted from my wallet([protected]@yahoo.co.in).
I have registered the complain via call on 28 May 2018. But I haven't received any updates on the issue.

Could you please look into the matter urgently..?

Name:-Raj Kathare
Mobile no:- [protected]
Mail Id:- [protected]@yahoo.co.in

I purchased a Mobile (Micromax Canvas 5 lite Q463) on 30.06.2017. It is showing software complaint from last two weeks (within warranty) and shown to authorized service center, they are telling it is not original system and cannot access system for software updation. I tried to contact Flipcart customer care but they are not attending my call. Dealer is - Manganmal and Sons, 397 Indira Bazar Jaipur, 302001

I had ordered Hitachi 1.5 ton 3 star BEE rating 2018 Inverter - White (RSI/ESI/CSI-317HBEA) using flipkart App amounting Rs. 34, 499 after deduction of HDFC cashback(Rs. 1, 500) and additional Rs. 2, 000 of offer on 16th May, 2018 and it should be delivered by 22nd May, 2018 and installed after that. But I waited for few more days and finally cancelled order on 26th, May, 2018 because product was not getting delivered. I was in immediate need of AC so cancelled my order. Refund was accepted and App and customer executive stated that refund will be transferred to the original payment mode(which was credit card in my case) within 6 business days. But it never refunded. I called again to the customer care, and they said refund will be initiated by 4th June, 2018. But again today on 5th May, 2018 I received email from Flipkart that refund request cancelled. Which is not acceptable at all. I didn't got product delivered even after delivery date and I already cancelled and purchase product from local shop after their confirmation of refund acceptance. Now, there is no other way and Flipkart must provide me refund immediately. Contacting customer care, they tells server is down and other such excuses and not giving resolution. Please do strict actions immediately.

I really do not know that what is exactly going wrong with flipkart team.
I have ordered a jeans 'brand name - masterfly' but i have receive jeans of some other brand which is named as 'fun tree jeans'
But now when i have requested for returning my product, the pick up boy from 'e-kart service' says that 'the pick up cannot happen because this is a wrong product'. This same things happened previously with me regarding to delivery of a handbag. This issue is something really serious and i hope you look after this issue with flipkart team.

- thanks
Devarti ghosh
([protected])

Had purchased one redmi note 5 pro which seller cancelled but till date no refund processed, instead they mentioned in remark that they have processed my refund on 28th may 2018, but till date no refund reflects in my acount. Despite followup they have now blocked my id without any notice...

This is fraud case & they are looting customer money & keep with them for days for return interest.

Some body used my debit card for shopping from 17th jan 2018 to 10th april 2018 for shopping on flipkart. There are more than 100 transaction and amount deducted from my account is 1, 80, 000 inr. I dont know who did this and all the transaction are done without otp (One time password). I get know to know about all these things very lately as that account was my saving account. When i got to know about it, i complained it to flipkart on 10th of april they registered the complaint (No in[protected]. Still two months are over but they are not giving me some positive reply.

Got delivered a asus zenfone max pro m1 on 21st may-18 (Order id: od[protected], and complained the very next day for replacement as it has camera issues leading to very poor photos. Technician visits 2 days later and in-spite of seeing a very visible issue, yet tells the company that "customer is happy/issue resolved". What kind of service is this? No way was i happy, neither did he resolve anything. You guys are cheating the customers openly. I even raised a complaint regarding the same but till date no update/follow-up regarding it. I again raised a replacement request, the technician assigned calls and tells me that he will come according to his convenience. Are you serious??? It's been a more that 14 days of me complaining, calling flipkart yet till now i am being forced to use this faulty handset and yesterday again a dumb technician visited and wrote in his register that the phone has defective camera but again the have updated that my issue has been resolved. You guys are cheats and really have disgusting customer service. You deserve to be reported to the police for such harassment.

I have been a frequent shopper on flipkart but this order turned out to be a disaster for me with very little co-operation from flipkart

The order was placed on the 21st of september 2017 delivered on the 25th of september 2017

Order id
Od[protected]

The tv showed up some problem hence i requested for a replacement, my request was accepted so i instructed my parents to have it replaced if the flipkart delivery guys come but then all of a sudden my replacement was rejected which i got to know after returning from my vacations now after which i got in touch with the flipkart guys and they were like the replacement request can no longer be revived you should have informed about it the very moment your requeat was rejected we are sorry

Well when it comes to customer satisfaction this has never happened before with me on flipkart but this happened again with my scrren protector that i had ordered the replacemnt request got accepted and rejected twice on its own wow... Some sort of tecnical glitch from flipkarts end and the customer has to suffer.

Attaching the screenshots

I tried to order the mentioned product {acer nitro 5 core i5 7th gen - (8 gb/1 tb hdd/128 gb ssd/windows 10 home/4 gb graphics) an515-51 gaming laptop} from flipkart on 28th may worth rs69990. As i put the otp for my sbi debit card it showed that the transaction had failed. Despite that rs49895 was deducted from my account. I have waited for a refund and have also contacted the customer support. They provided me with order id: od[protected]. They assured the money will be back by now but it isn't. I have waited for long enough and as it is a matter of 50k rupees it is impossible to be patient anymore. I want the money to be reversed at the earliest. Please and thank you.

Order id:od[protected]
Yesterday i received my order in which the one lens is missing. After sometime i had called flipkart customer care and told them that the tamron lens in which we got only manuals of lens no lens was provided in the box they told me to hold the call and i was telling them for replacement that time they told me the seller does not accept replacement so u can only get refund for this product. So they have placed refund request for me which was also approved by the seller. After that i just went to market and buy the same product because i was getting my refund as they told me replacement cannot be done. Now i can see that the my refund request has been canceled by flipkart from there side so now there is a huge mistake from flipkart team what do i do by taking a replacement as i have already purchased it. Please revert to me as soon as possible and stop doing this type of mistakes so that people can trust flipkart in future doing this type of fraud doesnt suits you. Just see through it and give me my refund as soon as possible or i have to file a fir for the same.

I order for the mentioned product on 28th may and the product was priced rs69, 990, but as i put the otp, rs49895 was deducted from my account, despite the fact that the transaction failed. I reported to the customer care and they assured that the money will be refunded but it still has not been refunded. They provided the
Order id: od[protected]. I hope i get a money in a day or two since it's a matter pf 50k rupees and it has already been so long.

Sir before i complaint against flipcart to refund my 15000gift voucher which is available in my wallet but flipcart to block my account. And therefore i can't use my wallet voucher. There is many call to flipcart and mail also but there is no response of my issue. I request that please to help me how can i refund my wallet voucher and use it again. Some agent told me that u can't use the voucher. I informed that please help me about my issue and solve it.

Sir,
I Order for 29.05.2018 40 inch Kodak Full hd led tv for My home address, , arrived for 02.06.18 Trichy, but upto time not delivered in my address. Why delayed?????
For Kind your information,
Please immediately action for my order things
My order ID OD[protected]
Courier company : Gati reference no :[protected]
My Address
K.Senthamilselvan,
92/13 Anthoniyar Kovil Street
Kannangudi & PO
Kulathur TK
Pudukkottai DT 622504.

Dear sir,

i(b.Balabahadur)mobile no [protected] ihave taken ac voltas from your flipkart and installed on 8th may, we have got problem on installation problem and compresser problem.
The intalled person was again not coming to solve. I several times complaint online, but your not solving my problem.Daily iam claaing customer care but they are are sayimg with in 24hrs it will solve
.But they are not solving and backend time called me and saying to solve 24hrs same reapeated that nobody coming.This is what your respone with customers, from 8th to today also not solved.Messages coming from ax-jeeves that they will send some person but nobody coming and they are saying that flipkart need to replace that product is problem.
Finally irequest you that tomarrow onwards my emi will cut date[protected]please stop that after solving problem only you can processed this is my honble request.
Iam suffering mentally with this problem that our ac problem is not solving.The other thing is if tomarrow you are not coming to solve iwill take action through legal notice through consumer court.

Thanks and regards,
b.Balabahadur.
Cell no;[protected].

Dear sir
I have placed a ordered on 2nd june 2018 for mobile oppo f3 plus online through flipkart order id is od[protected].

But this order was not delivered and returned.

Before this i have placed a order for the same. But that was also not delivered to my and returned the same.
I humble request to flipkart managing director to look into the matter personally and investigate the same. So in future any body could not face the problem same.

Kindly deliver the same.
Nk sharma

Dear flipkart,

As i ordered asus zenfone max pro m1 on 24th may. And i received it on 30th may. The mobile was not working fine and i am not satisfied with the camera quality and the battery. Battery power automatically goes down 30% to 5%. Bad camera clarity and i compared with another zenfone max pro m1, that mobile is better than my phone. So i need to replace my zenfone max pro m1. Is there any possible way to change the zenfone max pro m1 to redmi note 5 pro??? Please clarify my doubts and i'm waiting for a positive reply. I need to replace my zenfone max pro m1 to redmi note 5 pro. Please kindly consider my request and reply me as soon as possible. Hope my request will agree...

Thanks & regards,
Venkat raman.

Raising the concern in ref to the order id:order id
Od[protected] item)
I am not concern about the money but the the thing which flipkart is doing is not atall correct.

I have been using flipkart since long but it never happen like this
They have launched a 'paylater' service were in you can pay by 10th of evrymonth.

But the catch is i have order 5 items under paylater and you wont belive all the items are diffected. And the worse was the 1 which i have highligted.
I have order a mtris serum and flipkart have actually send me rose water inside the bottle and the bottle was not packed properly and it was opened already.

And the starange and funny part is this perticular product doesnt have any return policy as per seller.

This is so insulting for me that i recommended flipkart to all my known peaple.

I want this # product to be replaced as soon as possible

Hi, i have ordered shoe rack from flipkart and it was delivered on 8th may and installation supposed to happen on may 10th. Product is lying in my living room from may 10th and no installation is happening. I reached out the customer care multiple times (5 times) and they say that it will be escalated but there won't be any action and every time i call, it will be 24-48 hrs sla and there wont be any action after that.

As installation is not happening and product is lying in my room for quite sometime i requested for the return if they do not provide installation service.

Same case happened with almirah where the installation supposed to happen on 12th may but they showed up finally in may last week and when it was unpacked it was broken. So these are going on for more than a month.

Hello team,

I have ordered my product (Mi note 5pro) 30th of may 2018. The delivery date is 31st of may 2018. Every day delivery date is postponing. But still my product is not yet delivered. I called customer care several times but they not responding properly.

Worst service from flipkart.. I am not happy with your service. Please deliver on time.

Please make a complaint of this issue and resolve early as soon as possible.

Regards,
Paramesha