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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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M
MeetTanna
from Rajkot, Gujarat
May 26, 2018
Resolved
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Address: Rajkot, Gujarat, 360002
Website: www.flipkart.com

Honor 10 (Midnight black with tracking id fmpp[protected] from flipkart.com
I ordered thid pre order from flipkart in exchange offer with my lenovo k4 note.
There is color issue only on outer frame of phone, which is negligible.
Phone's battery, display, speaker are working at it's best, back cover is in company condition.
Hence your # executive denied and cancelled my order.
I can prove it it was your executive's fault.
How can i avail get the offer an my order.?
It's really disappointing.
I will ever never suggest a single person to visit your site and app again.
Service are bundled on it's highest peak.
Please don't do this kind of cheating with customers.
It's super weird.
Now i want to and i will complaint in consumer forum for this type of misbehaving and behavior.
Jun 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 27, 2018
Flipkart Customer Care's response
We will revert on it.
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    V
    Vinod Sankar
    from Mumbai, Maharashtra
    May 26, 2018
    Resolved
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    Hi,

    Order id: od[protected]

    In the product description of this item, it was specifically mentioned that this specific item comes in smaller size and that i will have to order a size higher than my usual size. Because this, i ordered size 10 and got the same delivered yesterday.

    When i tried, the size was too big and hence want to return it.

    Now, please understand that i have taken just one shoe from the box and tried it on. Upon realising its too big i had kept it back in the box. The whole packaging and the original invoice is intact.

    However, the return pickup executive said there has to be a price tag with this product. I have not received any price tag and i have searched my whole house at least 5 times.

    The product was delivered on 25.05.2018 and i had raised the return on the very same day.

    Now the flipkart team has straight fowardly denied to pick and refund due to a price tag which was not in the package delivered. I have tried twice to reason with them but they have a formatted response saying its not possible.

    Please help with returning the product
    Jun 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 27, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      P
      Pradeep@619
      from Eluru, Andhra Pradesh
      May 26, 2018
      Resolved
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      Address: Rangareddy, Andhra Pradesh, 500074
      Website: Flipkart

      Hello as i ordered micromax battery on 17 may 2018 it has to delivered on 25th may till now didn't get any call status of my order and in tracking order it has shown no response from customer.. Without getting any call or msg from delivery boy how will i respond.. One of your executive said it will be delivered today for sure and other is saying it won't delivered today itself are you people playing with me.. Need to respond correctly to the customers.. Its very unfair.. Worst service i have seen.. So plz look over it.. I
      Jun 29, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 26, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        N
        Najmuddin Janab
        from Mumbai, Maharashtra
        May 26, 2018
        Resolved
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        Address: Mumbai City, Maharashtra, 400003

        Dear concerned

        I bought a micromax air conditioner from ur online portal and it was a faulty one, it has been over a month now that no resolution is provided to resolve this issue, the call center guys are not reachable at all at any given point of time and ur team keeps on giving new dates everytime to resolve an issue which takes barely half an hour.

        Requesting you to kindly look into this as its been over a month with lots of sleepless nights (Thnx to u guys) as no solution provided yet.
        Neither i can repair on my own nor u guys are willing to fix this so pls guide what should i do.
        Hoping this mail will help me in getting things move faster.

        Od[protected]
        Jul 26, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 26, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Jun 13, 2018
        Flipkart Customer Care's response
        Consumer complained of improper installation, we interacted with consumer, apologized and processed refund of the repair charges incurred on seller's behalf to consumer. Hence, as issue is resolved closing the complaint from our end.
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          R
          Roshan-2018
          from Kolkata, West Bengal
          May 26, 2018
          Resolved
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          Resolved

          When i got call from your end then your support team member misbehave with me.

          I am really very disappointed. He don't know how to behave with customer. He talked very rudely.

          When i asked to please transfer this call to your senior then they hold my phone more than 25 minutes then they disconnected my phone.

          Why you are appointing this type of people?
          They are giving very bad impression to the flipkart.
          Jun 27, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            M
            Meghana12
            from Guntur, Andhra Pradesh
            May 26, 2018
            Resolved
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            Resolved

            Website: Flipkart

            I have ordered mi 43 inch led tv on 17th of april and i got the delivery on 8th of may. The product delivered was a defective piece and i raised for replacement and the pick up should be completed by may 25th and it is not done. I called customer care and they are asking me to wait for more 5 days for the pick up itself. Its been 1 and half month that i have ordered the tv and paid for it and till now i didnt get my product. I will never trust flipkart again.
            Jun 29, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              M
              mech.vinayakpawar
              from Chandigarh, Chandigarh
              May 26, 2018
              Resolved
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              Resolved

              Address: 411033

              I purchased honor 10 on 16th of may still its not delivered to me, your promise date is 25th may. Same issue is already told to customer care but still issue is not resolved. Also not giving me the exact date of product delivery. I am very much disappointed from flipkart. Very poor customer care service and issue resolution is very poor.

              Please refer below details of my order
              Hi vinayak pawar,

              Order successfully placed.
              Your order will be delivered by fri 25, may 2018.

              We are pleased to confirm your order no od[protected].
              Thank you for shopping with flipkart!
              Jun 29, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              May 28, 2018
              Flipkart Customer Care's response
              Customer has raised an concern stating the product is not yet delivered, hence confirmed that the product is delivered & closing this case from our end.
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                B
                bhaibhai
                from Ahmedabad, Gujarat
                May 25, 2018
                Resolved
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                Address: Ahmedabad, Gujarat, 382345

                I got defected
                Billion 1.5 3star inverter ac
                Order id: od[protected]
                At the date of 10th, there was an f6 error came in the system. I tried much time to get in touch with flipkart, jeevs, and billion company but every people just give me a false commitment that technician will come and resolve these issue but no one came only one time one technician came and resolve the f6 problem in the morning and at the same day evening ac working stop at date of 23rd. I called flipkart at 24th and i had a word with miss hina she said on 25th technician will come but no one came and hence every time people committed wrong.
                +1 photos
                Jul 27, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jun 22, 2018
                Flipkart Customer Care's response
                Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 20th June 2018. Hence, closing the complaint from our end.
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                  B
                  binit Choudhary
                  from Bengaluru, Karnataka
                  May 25, 2018
                  Resolved
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201205
                  Website: www.flipkart.com

                  There is a big fraud being organized by flipkart. The recent 200 reviews of the seller (M/s flashstar commerce) are self explanatory. I had ordered redmi note 5 18th may, 2018. The item had not been dispatched till 25th may late night. After a lot of requests and phone calls but nothing happen. Every time flipkart excutive has not provided and exact reason why product has been not delivered. Every day resolution is extending by flipkart. Today morning it was showing product will be delivered on 26 may now showing that product delivery date is 30 may. My order number is od[protected]. Please take necessary action against flipkart.
                  +1 photos
                  Jun 28, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    J
                    jeetesh jain
                    from Korba, Chhattisgarh
                    May 25, 2018
                    Resolved
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                    Resolved

                    On 16 th may 2018 i have ordered casio watch. From flipkart on offer for rs 1847 order id - od[protected] which was actually advertised for rs.1847 through out by flipkart. At the time of booking the price was 1847. On 21 st may 2018, i got the info on track orders that my shipment is "undelivered due to wrong city dispatched. When i contacted customer care i was informed that my delivery will be done by 25th may2018. But on 25th may 2018, i received a call at 9:10 pm from flipkart customer care saying that the shipment was at wrong city and the product is not delivered. So there is no option other than cancelling the order and the order got cancelled from their end. From that it is to be clearly make out that flipkart and retailnet seller is making fools of their customers understanding the demand of the product. I request you to take action for this fraud and provide me with the watch which i have ordered for price rs 1847 as a compensation for my waste of time and money getting locked up for these days.
                    +3 photos
                    Jul 1, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 27, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      D
                      deepuashi
                      from Satrikh, Uttar Pradesh
                      May 25, 2018
                      Resolved
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                      Website: flipkart.in

                      I asked the delivery boy to wait for 5 mins but he left as i reached n whn i asked him he mentioned tht he will b coming nxt day to deliver but i didn't receive any info regarding this no call bo msg so i raised a complain against it n they provided me with a new delivery date n suddenly i received a message that it has been cancelled i ordered that product before two weeks n now it has been cancelled what a service. Also the price of product is raised nw n they are asking me to make a new order but i need my order at the price the time order it
                      Jun 27, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 26, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        ateequeahmedansari9321
                        from Solapur, Maharashtra
                        May 25, 2018
                        Resolved
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                        Address: 560068
                        Website: www.flipkart.com

                        I have here by informed you that the redmi note 5 pro black colour mobile order dated 9/05/2018 via phone pe payment is not placed to your company but amount of rs.14999/- be deducted from on my debit card of punjab national bank bhiwandi branch so i want our amount of rs.14999/- is refound to on account. And i also attach the bank pass book copy showing debit on 09/05/2018 to eom[protected] payu flipkart p 14, 999/-.. I will request you flipkart please refund my money and solve my problem urgently
                        +1 photos
                        Jun 28, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 27, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                        May 29, 2018
                        Updated by ateequeahmedansari9321
                        Email id :- [protected]@gmail.com
                        Mobile no. is [protected]
                        Also call a customer care number but it's was not response me and not raise a complaint
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                          J
                          Jigyasa Navneet
                          from Noida, Uttar Pradesh
                          May 25, 2018
                          Resolved
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                          Resolved

                          Address: Dehradun, Uttarakhand, 248007
                          Website: Ekart

                          Worst experience with the delivery service.
                          The delivery guy doesn't call nor receives one.
                          Better change ur delivery partner.
                          At the end product is cancelled or rejected by itself due to worse delivery service.
                          The product has already been delayed by 12 days amd still the drama continues.
                          Please change your delivery partner to avoid ur loss.
                          Jun 29, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 27, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          May 28, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint for a delivery issue, we interacted with the customer apologies for the delay and feedback taken, hence closing the complaint from our end.
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                            A
                            akshay89
                            from Ahmedabad, Gujarat
                            May 25, 2018
                            Resolved
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                            Resolved

                            Address: 4440009

                            I ordered the product but my bank account is closed. So how can i receive the refund.
                            I use phonepe gateway.

                            Registered no-[protected]
                            Email-[censored][protected]@gmail.com
                            Order id-od[protected]
                            Payment-697 (Received 125 in phonepe wallet)
                            Order id - od[protected]
                            Payment-1650
                            (1414 rs suppose to be refunded in bank account)
                            I will complain this issue in consumer court.
                            Very frustrated, already in financial crunches.
                            Jul 9, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jun 08, 2018
                            Flipkart Customer Care's response
                            Customer raised complaint regarding product refund, we have interacted with customer and informed refund is completed from the seller end. Customer agreed hence closing the case from our team.
                            Jun 08, 2018
                            Updated by akshay89
                            I did not receive any money ...My account is closed so where can i receive my refund.
                            Jun 08, 2018
                            Updated by akshay89
                            I did not agreed that i received the refund flipkart is lying.
                            Jun 10, 2018
                            Updated by akshay89
                            flipkart help me..its enough .send gift voucher of equivalent amount.
                            Jul 09, 2018
                            Updated by akshay89
                            I received the one amount which is of 572
                            but do not receive 1414 ( as per bank)
                            visited 5 th time )
                            I was supposed to receive a jbl headphone on Thurday the 24th. I wanted to give it to someone who is going out of town tomorrow. Today is Friday the 25th. I thought I could trust you but you've dissapointed me, again. Thank you.

                            product refund - Comment #3108293 - Image #0
                            I have ordered to vivo wall charger but flipkart diliverd a local charger

                            product refund - Comment #3108368 - Image #0
                            Sir it why do u all use large plastic bags for sending small products . Sir i am your one of your customers . Everything is good but one thing i Dont like is that u use plastics for sending everything sir i humbly request u pls stop using it for sending products . U can use paper bags for sending products to your customer .
                            I have ordered intex fitrat pulzz and it is delivered to me on 23rd april . It was working fine but after two weeks it is not working at all . What a rubbish thing you have delivered flipkart .
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                              P
                              Prince Nkd
                              from Hoshiarpur, Punjab
                              May 25, 2018
                              Resolved
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                              Resolved

                              Address: Jalandhar, Punjab, 144040

                              I made a payment on 10 may 2018 for flipkart pay later . my flipkart account is associated with email - [protected]@gmail.com and my money has debited twice in row.if you want any reference number or transaction id or bank statement i m ready to give you .
                              But This i just so fraud. How can you even do with customers. why u didn’t refund my cash yet. u told me to go the bank. M going their twice in a day.. i even had a conversation with bank manager. she said the money has debited twice from your account.. there’s was no failure. And also she said the money has credited to seller account.. so please now refund my cash.. i have all my transaction id and reference id. so just refund.. other wise i will take legal actions against you and i will insult you on newspaper and media. How can u even think about it. How long i have been your trusted customer . now i think amazon is far better than you.. now refund as fast as you can . Otherwise i will take legal step
                              +1 photos
                              Jul 6, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 31, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                C
                                Carmalita
                                from Chennai, Tamil Nadu
                                May 25, 2018
                                Resolved
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                                Resolved

                                Hi sirmadam,

                                I have ordered the below mentioned book once and it got cancelled and prompted for an alternative to order again so i ordered it again and again it got cancelled.

                                Can i now the reason for repeated cancellation of the product and what is the assurance that it will be delivered if i order that product again.

                                Book : ancient egypt: anatomy of a civilization
                                Kemp barry kemp
                                Jun 26, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                I order the screen guard for my mobile handset Sony Xperia M4 aqua dual on 21 May, 2018. On 23 May I received the wrong product. It was the Screen guard was of MI 3. Now I am unable the return the product as it is mentioned the product in under no-return policy.

                                book (ancient egypt: anatomy of a civilization kemp barry kemp) ordered has been cancelled twice - Comment #3108348 - Image #0
                                book (ancient egypt: anatomy of a civilization kemp barry kemp) ordered has been cancelled twice - Comment #3108348 - Image #1
                                My pin code is 670645 it is located in manathavady...when i order products from flipkart they send it by dotzot courier..but this courier not delivering to home...but when it comes through ecom express courier will delivering to doorstep...so please send produt through ecom express courier only to the 670645 pin code...so plese help...
                                I am watch order is payment already done but product is not received courier partner is returned. why my product is returned. please provided reseaon. please delevered my order.
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                                  W
                                  wilsonev
                                  from Punalur, Kerala
                                  May 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kollam, Kerala, 691006

                                  Order id od[protected], quantitative aptitude by r s aggarwal was cancelled by flipkart as per the message received on may 6 after a long period after the order. You didn't show the courtesy to inform anything regarding the refund and not done it till now. I could order and was able to get the book through another agency.

                                  Now, today i have received a similar message regarding order od[protected], ssc mathematics chapterwise & typewise solved papers, informing that the order is cancelled. Is it the policy of flipkart that you are not bothered of the refund after cancellation?

                                  Wilson e v
                                  A3, vaidya retreat,
                                  Palace nagar,
                                  Thevally, kollam-691009
                                  Jun 27, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  My order id- OD[protected]. I ordered a 'REDMI NOTE 5PRO' mobile. And i paid for it from my bank a/c. Why they cancel my order. I want my order at any cost. Give me my order.

                                  orders gets cancelled, no refund - Comment #3108396 - Image #0
                                  orders gets cancelled, no refund - Comment #3108396 - Image #1
                                  Worsted flipkart, cheater flipkart.
                                  Cheater flipkart
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                                    M
                                    Mohit0071
                                    from Kaithal, Haryana
                                    May 25, 2018
                                    Resolved
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                                    Resolved

                                    I am mohit and on 16 may, 2018 i'll ordered on flipkart but seller cancelled my order the order is of note 5 pro gold. But the seller cancelled the order but i didn't receive the refund at that time so i'll call toh customer service number of flipkart or they give me the deadline if 23may, 2018 that i'll recieved my refund but today is 25 but didn't receive my refund yet. Flipkart is fraud
                                    Jul 5, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 27, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    May 28, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint for a refund issue, we interacted with the customer apologies for the issue an informed refund is completed by the seller request to contact bank hence closing the complaint from our end.
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                                      F
                                      Faisal ahmed 19
                                      from Kolkata, West Bengal
                                      May 25, 2018
                                      Resolved
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                                      Resolved

                                      I had ordered a battery from flipkart. But the product delivered has an image mismatch. When i appealed for return i had put the wrong reason by mistake. For that reason my replacement was not carried on. I wish to have my battery replaced. When the ekart executive came he told me to complain and treat the problem as an image mismatch. Kindly work on my issue.
                                      Jun 26, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 26, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                      I sold this product on Flipkart. And its write Flipkart assured product. But its phone performance is too bad. And i return to this. But Flipkart don't return that. Sir i want to return and get my money please sir. As soon as please take a action against that. Thank you.

                                      image mismatch. seeking replacement. - Comment #3108318 - Image #0
                                      image mismatch. seeking replacement. - Comment #3108318 - Image #1
                                      Sir
                                      I receive a call from [protected] & also told me you are lucky winner from FLIPKART Company & also told me deposit Rs. 6500 to A/c [protected] to get Tata Indigo Car.
                                      Please Help & Guide me.
                                      It is fraud or not.

                                      Ashish Verma
                                      Mobile. [protected]

                                      image mismatch. seeking replacement. - Comment #3108419 - Image #0
                                      You need my flipkart profile details? Okay so I have my mobile number [protected] registered on my account with username Sultana Suraiya Ahmed. Kindly work on the issue. I want either replacement or refund.
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                                        Sanjay_2310
                                        from Gurgaon, Haryana
                                        May 25, 2018
                                        Resolved
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                                        Resolved

                                        Address: 201005

                                        With reference to the above complaint subject, i received a air cooler on dated 18/05/2018. But fan wasn't working then i put the request for replacement on same date, even return request is already approved by your technician after visiting on dated on 20/05/2018, but it's very shameful air cooler is not replaced except several times changed pick up date and accordingly replacement date. Please help me to avoid my mental torture by your customer care person and replace my good in working condition as soon as possible.
                                        Jul 14, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 26, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Jun 09, 2018
                                        Flipkart Customer Care's response
                                        As interacted with the customer the issue is resolved now hence closing this case from our end.
                                        Dear All, We have receive the above Order ref Item by today through AWB NO: FMPP[protected] By Today at 01 PM After open the article item is Damaged condition as per the attached images. We are not satisfied the ITEM. Hence we want to return back the above subject Order ITEM

                                        air cooler/order id: od212305386590943000 - Comment #3108408 - Image #0
                                        air cooler/order id: od212305386590943000 - Comment #3108408 - Image #1
                                        Srinivas Ummaneni's reply, May 23, 2018
                                        Order Id: OD212364592862800000 Order Date: 20-05-2018, 10:00 AM
                                        Invoice No: FAAUNV1900013393 Invoice Date: 20-05-2018, 10:03 AM
                                        Srinivas Ummaneni's reply, May 23, 2018
                                        Dear All, We have receive the above Order ref Item by today through AWB NO: FMPP0159662403 By Today at 01 PM After open the article item is Damaged condition as per the attached images. We are not satisfied the ITEM. Hence we want to return back the above subject Order ITEM
                                        I need an invoice for my redmi note 4 .
                                        I ordered this phone without an account, and have misplaced the bill.
                                        I have written the relevant details at the end of the complaint .
                                        I would really like it asap to avail my warranty.
                                        Order Id :FMPCO[protected]
                                        IMEI1 : [protected]
                                        IMEI2 : [protected]
                                        SN : 15655/80206392
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