Flipkart Complaints & Reviews

Hello I am your one of regular customer. I got this product before 1 month. I used it 2-3 times and follow the instructions given in book to how to use. Now it is not started. I tried lot of time with proper charging but still not started. So pls replace it or provide me a good service. I hope you will provide me satisfactory response.

I have ordered MI LED SMART TV 4A 32 inch on flipkarts flash sale on 8th May 2018, payment mode was cash on delivery. Product was delivered on 19th May 2018 by Gati Courier, i paid 14, 000 cash to the delivery person. As it was instructed not to open the package, i waited for the installation from Jeeves technician who arrived the next day. He opened the product, and when it was turned on, the LCD panel was faulty. The technician took pictures of the faulty tv and told me not to worry as it will be replaced. I raised a replacement on flipkart on 20th May, 2018, and i got a pickup date on 21st May, 2018. After waiting for too long, i called flipkarts customer care number i.e. [protected], and when i told them the issue and asked them when will the pickup take place, they told me that their will be no pick up and i personally will have to courier the tv to an address given by flipkart by message.

I agreed to it because i didn't have any other option left so i went today evening to courier services named Fed Ex, DTDC, Blue Dart, etc., some of them told me that the address where i have to ship the product is not serviceable by the courier and some told me they cannot ship a TV.

I came home, called flipkart customer care again, and told them the problem, and they just hang up. After two to three calls, they all just hanged up, and didn't gave me a single solution on how i can courier the product when no courier service is available to operate.

I am here to register a complaint that if they had this policy that i have to courier by myself if i had a replacement raised, why didn't they mentioned it before. Now i need to know how i will get my 14, 000 back because what am i gonna do with the TV. I cant courier and flipkart is also hanging up on me.

I have received defective and used washing machine from flipkart. Now i got notification saying that my problem has been resolved by haier technician. But actually no technician visited us.
Only person for installation visited us and we cancelled installation since i don't wanted this washing machine.
Request to flipkart:
Please don't loot people. Keep some integrity. Please return my money back.

Hello Team,

I have ordered TWO HELE XXXL Teardrop Bean Bag With Bean Filling on April 21-2018, but i have received only ONE instead of TWO. for this i have raised a complaint in flip kart for three times, everytime when i raised they are saying this will resolve in the next 15 Working days. but issue still not at resolve, i have already payed the money Rs: 3818 /- for TWO Bags. But now they are saying Return policy ended on May 12th '18. now we cant do anything.

Without resolving the issue how they can close my Return policy. i need an immediate solution for this.please need your inventory and resolve my issue.

Iam also facing an issue with another product ID:[protected]. this also not at resolved. please make justice for me on this issue.

Hello,
Flipkart its been 9 days there is no refunding for my money. I had ordered one jeans costing 944 and the money i had payed by debit banking, due to some personal reason i have cancelled the purchase. I didnot get the refund even after 8 days.
But in the flipcart site they are showing that refund is completed. But when i check my bank account, the money has not refunded yet.

Kidly request for immiadiate action

Following are the details
Od[protected] item)
Order date
Fri, may 11th '18 10:34 pm
Total amount
₹944 through debit card
Pos transaction at[protected]fss-fss e payments

I purchased one laptop order id
Od[protected]. Since i received it is is giving following problem.
1) some time display disappears but cpu light is working
2) sometime when i type some character different menu appears.
I asked for return but flip cart taking too much time. Kindly return this piece
I talked customer support emailed created complaint but nothing done by flipcart

I do not want to take this laptop kindly return. Later on something happen who will care

Reagrds

I have ordered 3 quantity of the above said item pricing rs. 523 each on 14 may 18 and 15 may 18 respectively with order id's as follows :- od[protected], od[protected], od[protected]. All the three items were not as described in the flipkart site. They had sent me smoothing cream bath instead of repairing cream bath in all the three packings and also they have filled all the purifying concentrate bottles (8ml) with normal water. When i asked the flipkart personnel for help they simply turned down with a silly reason "it's a non returnable item". Flipkart is cheating the customers and gaining profits in this manner. Because of this kind of change over they even selling their company to wall mart (Personal view)

Now I am very disappointed with your recent return/replacement policy.
Because of the technician named Bikramjit Routh, phone number - [protected],
a fixed appointment with me to meet twice, but he didn't turn up and made
me wait for 2-3 hours and didn't receive my call. I am harassed a lot
because of him, moreover now he has demanded some money to meet and replace the cell phone.
I didn't know, that Flipkart has started services like this too. Now, I don't want to replace my phone but now, I want my money back. Now, I don't want this phone from Flipkart, it's better to buy it from Mi.com.
But Today Flipkart Customer Care finally cancel my replacement complain with inappropriate resaon.

I had placed order to upgrade my oppo f1s to f7 and paid in full during flipkart sale during may 2018 but once delivery person came he said the old phone is not acceptable he wasn't sure what to look for since apart from minor wear and tear which is there in any old mobile phone there was nothing unusual maybe he expected me to exchange with a brand new phone. I have original invoice brought from flipkart earlier and box with accessories approximately 1 year back, so i'm not at all satisfied with their exchange program it's totally fake and it's trap just to get your money. Please avoid

This is a complaint i made last week. Other than offering to revert on the subject i have not heard from you in a week. This is not professional...

I had purchased a vu 55 inch tv vide order no. Od[protected] on[protected], having invoice no.#faaa3q[protected] dated[protected], sold by consulting rooms pvt. Ltd., bangalore
Along with this i had also purchased an extended warranty 2 year by flipkart protect vide order no. Od[protected] dated[protected], having invoice no. #0xvw[protected] dated[protected], sold by jeeves consumer services pvt. Ltd., bangalore.

The tv has developed a problem of vertical black lines on the screen. This is a serious problem and i wish to have my tv replaced.

I have ordered a bluetooth headset from your site, when i received it i was shocked to see the product which was totally different. I haven't received what i ordered.
Very disappointing.
If this is so, i will never order from flipkart.
I wanted it to gift someone and the thing what i have got from the flipkart. This is so upsetting.
We place a order bcoz we dont have time to go out and buy things thats we do online shopping.. Dont about we.. This is what i do.
What i ordered i didnt got that which is very upsetting.
This is what i don't expect from you people.

https://www.flipkart.com/gadget-bucket-bh-503-bluetooth-headset-mic/p/itmf3vhfad...⇄

Ticket id: 8e18-27013flpkrt-5570594. Installation for tv. It would be completed by 22 may 2018. Have contact to your customer care many times. No one replied properly. Very worst customer care. They don't understand the problem and no proper solution. They have given one service engineer number. I called the person but he told that he is assigned to that work. Very frustrated with flipkart.

Please read carefully
Gist of incident as below -
- i have purchased new mob no. [protected] which was earlier handled by some guy.
- i have deactivated his flipkart account by login it through this no. So that i can add the same in my account
- however whenever i try to add that number i get error 'no. Is already in use' please sort this asap

I have return product of flipkart but not received my payment .
Order no. OD[protected]
I have continue follow-up with axis bank and flipkart but my amount not received till now . As per flipkart commitment amount refunded but not received . I am claim on axis bank we need the following documents from flipkart end to process the dispute further:

1. Acknowledgment for cancellation of the transaction by merchant

2. Any refund confirmation from merchant for cancelled transaction

3. Also provide credit voucher receipt. please note that we will be able to raise dispute only when we will receive mentioned documents.
But document are not received from flipkart end .Flipkart is not providing a document, I am constantly drop mail it, but no reply is being made.
So please provide any solution me.

I bought a peps mattress two days ago. It is bit short to my cot and asked seller to replace it with the best fit to the cot. The seller also has the mattress which is a best fit to my cot. I am also ready to pay if any extra charges. I don't understand what is the problem he can face by doing so? The mattress is as like as how it was delivered.

Flipkart should deliver the product what customer wants and should not force the customers to use the product which does not meet his/her requirements

I ordered santa monica shoe whose price 981.in offer but offer is buy 1 get 2 free on flipkart on date[protected]. At 6.53pm. But i got only one shoe where the offer is buy 1 get 2free. I want my another 2 shoe which are included in offer. Otherwise divided total order price money and return it to me.
This offer starts from 6pm and end at 7pm this offer valid only for 1 hour. Make sure it and send me the other shoe

Ordered matrix shampoo, masque, serum from fliplkart. Order id:-
Od[protected]. But the received products are not original. Bottles contains some local shampoo, masque and serum. I get it crossed checked from the original store. Really shocked to see that flipkart is doing fraud with their customers.

I just need refund back of my payment.

Dear team,

We had received billion ac on on 16 of may 2018
Installation was done on 17 by jeeves which is a flipkart tie up.
Everything was done perfectly next day when we started the ac and the room was not getting chilled we realized compressor starts and shuts in like 2 mins even before coming to the required temperature, we request flipkart to please return this ac and refund, we are also giving this in media publications & consumer court if flipkart doesn't take action at the earliest.

Dear sir,

My self malkeet saini, email id: [protected]@gmail.com
Phone no: [protected]
I am placed 2 order on flipkart. One of in exchange offer in big billion day deal... And other without exchange.. For same address.. But flipkart cancelled one of the order which is in exchange offer.. And asks me that this is due to address mismatch. But one is delivered properly. But the both order is at same address. So why one address is mismatch.
This is the only that they cannot provide me the phone on larger discount. They why they show the big billion deals, if they not have product to customer then why they show offers. Please match these two order..

Regards
Malkeet saini
Customer

I ordered this laptop called acer predator helios 300 which actually costs 84990/- but on an offer i got it for 60490/-. Now after almost a week of waiting the tracking details say that the order is undelivered because of damage. The amount is paid. I contacted flipkart regarding this issue but they just say that they're "sorry" for this and i have to order a new one now for 85000/-. When i asked for contact with higher authorities they made me wait for almost 30 minutes and still provided no contact. What is the use of big offer days now? The seller is retailnet and the courier service is ekart logistics. It just seems like they're joining to dupe consumers like this. I need answers immediately.