Flipkart Complaints & Reviews

I have returned liviya 1080lvsb 16 l small backpack (Black) with order idod[protected] on 23 april 2018. I have done payment by debit card via phone pe on 23 march 2018. By which debit card i have done payment, that bank account is closed on 9 april 2018. Before returning i asked flipkart due to my account is closed, so how i get refund. Flipkart executive told me that it comes in your phone pe wallet you will transfer any other bank account. That's why i have returned product. I have returned product on 23 april 2018, after many calls to flipkart, phone pe still i didn't get refund. Due to my bank account is closed bank told me that, any transaction is not possible in closed account and refund goes reverse to credit source. But flipkart is telling me visit your bank. I have visited 4 times in bank and i also share account closure letter to flipkart for their confirmation. But each and every call i told them to share transaction detail of your seller or my refund amount is not goes back to seller in written. But they are not sharing seller transaction detail with me. I thnik flipkart is not willing to give me refunf. Flipkart is doing cheating with customer in giving refund.

Sir,
Lenovo ka mobile order kiya tha jo january 5 ko main order ko receive kiya charger mobile ko charge nahi kar raha hai charger my mistake hey please mere charger for exchange kiya jaye
Rampal dhawan
1cross point mall alwar rajasthan
301001
Mob:-[protected]
Invoice order number-od[protected]

Mobile model - lenovo k33a42
Imei1:[protected]
Imei2:[protected]

I ordered a mobile phone thru flipkart and paid through bajaj finserv no cost emi. My flipkart login is blocked. The respose received after complaining flipkart was

"hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorised and secure; this is for account security. This would also mean that you will no longer be able to login to your flipkart account.

Regards,
Sunita yaragudri
Flipkart customer support"

Having a tieup with bajaj finserv and telling a customer that there is irregularities in payment??? And blocking the login???

This needs to be addressed.

Order id: od[protected]
Order placed: 3rd may 2018.
Order cancelled: 8th may 2018
Amount: ₹10, 813through credit card-emi

Issue was supposed to be resolved by 17th may 2018. On 17th, i got a message saying it will be resolved by 19th. Then it was rescheduled again and again. On 28th may, i was told that the issue will be resolved by 4th june 10:30 am. Again, i got a message saying that it will be resolved by 8th. The team has rescheduled the deadline for the 8th or 9th time.

1 emi has already generated and i had to make the payment. Now the 2nd date is approaching and there is no progress in the refund. Every time i contact the customer support they have the same reply saying the issue has already been escalated to the concerned team and they are working on it.

It doesn't take a # month to post a refund. ₹10, 813 is a huge amount and each month i am paying ₹3682.69 for no reason. On top of that i had to pay around ₹70-80 as interest for the purchase which this # company is not going to reimburse me with! Please escalate this issue to the higher level. I am expecting a call back in the coming days.

Dear sir,

With reference to the above subject, yesterday (June 4th-2018) there was 2 unauthorised transaction done through my icici bank which have note done

One transaction done rs. 15090/-
Second transaction done rs. 5940/-

Total 21000/- rupees debited from my account through flipkart, as it showing in account details.

Above mentioned those two transactions have not done anything and have not received any bank info like otp, messages and 3d secure pin for this transaction.

Requesting kindly help me out of this issue.

Ranjit kumar
[protected]

While placing order it should be convenient from customer to be asked for b2b or b2 c bill and once b2b bill is required he should be asked to fill gst number and company details
No such systems incorporated yet at your site
And hence we loose our tax inputs
Hence now of this i request you to help us

Also as business development manager and interiors decorators we need so many things that are available

Deep bellani

I have ordered hitech ro service kit from flipkart.
While installation serviceman found that one part is damaged from inside.
When i called customer care, they told that only un-used item can be replaced and you need to return complete unused kit. One item from the kit can not be returned or replaced. But while installation, some parts have already fitted so that count as used item.
I want to complaint that there should be an option to replace some parts from the order if any item is damaged or replacement should be valid for used item.

I had ordered a dry iron on date: mon, may 28th '18 7:23 pm, order id: od[protected] item). I am giving payment for my order and shipping charges, but still my order is not delivering at my place. Instead after one week today june, 03rd '18 i got a message on phone, flipkart saying i have to go to the delivery hub and collect my order. Then what is the use of placing the order online if i have to go out to collect my order. I can go to near store and buy from there also. Also this thing should be mentioned earlier when i was placing the order. I entered my area pin code and they never told me that i have to go to delivery hub. Completely dissatisfied with the service.

My flipkrt order id. Od[protected]. (Nike runallday size.9). I want to returned product because of size issue but you closed my flipkart account, please help me i want to return my product because its to loose in size.
In future i promise can't returned product without any proper reason please unblock my account and accept my return request of size issue.

I ordered redmi note 5 pro cost 15000 in last flash sale, that is 30 th may. Order not placed... But money was deducted from my account. Im trying to place complaint in flipkart but that help center was not taking mail id... I tried that process in different mobiles, actually that help center was not working and i called to customer care but that call connected only to the automatic recorded voice calls nd not connect to the direct. They haven't send my money back to my account till now.

My contact mail id :[protected]@gmail.com

My order is delayed due to same city misrouted. It is supposed to be delivered on 1st june 2018, but now the tracking is also very poor. When i called customer care yestreday they told me that they will deliver it within 2 days. When i called again today they are telling that it will be delivered within 1pm, june 7. Why it is getting extended always and why there is no proper tracking system. It will not take more than 1 day to reach from medavakkam hub to chennai sort facility. Still tracking shows that item dispatched to chennai sort facility after same city misrouting. And the customer care guys are unaware about where the item actually is and what is the real issue. Totally disappointed with the flipkart delivery service.

I bought a water purifier and it was mentioned that installation will be provided. When i got the product no installation was provided and flipkart customer care keeps on lying to me that they will resolve it in 1 day or 2 days.

Finally they told me that they cannot do anything and i should contact manufacturer. They further added that manufacturer said that no installation will be provided.

I have attached a snippet showing that free installation will be provided.

I ordered a pack of loafers named "oricum blue-722 with order id - od[protected] on may 29th 2018. Here is the below mentioned incident that occur soon after that.

1. Flipkart promised delivery date of 1st june friday 2018.

2. E-kart logistics division misrouted my shipment to different pin code in same city, hyderabad on 1st june 2018.

3. I received a call from customer care stating that my shipment has been misrouted to different area in hyderabad and hence may get delayed for 2 more days.

4. The same was confirmed by flipkart hyderabad division where a lady called from land-line[protected]. I asked them to tell the hub address where i myself will go and collect the shipment by showing my original i-card or pan card.

5. Straight forward refused.

6. After 4. Pm on 1st june i received an update stating shipment damaged in transit. We cannot deliver.

7. Flipkart says to cancel the order and pre-book and also told to wait for 4 more days.

8. If not cancelled, we will cancel it says flipkart support team from pune and bangalore.

Is it the way flipkart treats the customer?? Horrible.

Dear sir/madam,
I have ordered a redmi note 4 from flipkart and it was to be delivered on 2nd june. On the day of delivery, i got phone call from the delivery man that he does not have card swiping machine. So i paid it using my card on its app. Firstly, its app is showing some error and showing payment failed, i got sms from my bank that amount has been deducted and thirdly is it is not delivered. Now as the product is not delivered, i want my money refunded. I can't see refund option cuz i don't know why its showing payment failed in my flipkart app everytime. Refund my money please.

Order id - od[protected]

There is fraud happend with my dad some one as used a bajaj fiananc emi and we were not knowing about it as on 2nd june 2018 a amout of rs 7665 was debited as emi for the product whic we never orded from my dad's accont but we never shop online and this as be happning from 2 month i came when i checked with my bank that last month also the same amont of rs 7665 as been debited so i want to what have been recived and by whome so that we can get a help we also have fir i need a qick response on it its a request please

I ordered huggies wonder pants - m on 16th may, 2018. The product reach lunglei at 26th may 2018. On 28th may, the delivery people call and ask me to collect my order as they are refuse to deliver it. I complain this issue to flipkart customer support team. The mailed me and says the product will be deliver on 1 june, 2018. Again the delivery people call me on 31th may, 2018 and again asked me to collect it. As a delivery they are suppose to deliver the products that we ordered. And without knowing anything from me the delivery people made a rejection. I track my order on 2nd june 2018, it says the customer reject the order. They didn't contact me as well and i didn't reject my order. As i already made a complain to the flipkart customer support team, i hope this small issue will be resolved during 2/3 working days. But i waited for 5 days from the first complain a have made. And my order also still not deliver. I hope this message will make an impact.

I placed an order for a samsung galaxy s8 on may 31st and it showed me the expected delivery time as 2nd june 2018.
Now suddenly it’s been changed to 3rd june 2018 and reading others complains due to it being misrouted in the same city it seems like my problem will also not get resolved for a while. It was very important fitness me to receive the phone today as i was gifting it.

Flipkart, we here that word and the first thing that strikes to the mind is reliable. But pity, this trust been mercilessly crumpled. Money worth 36k is vain now. The product is inverter ac hitachi 1.5 ton. It's delivered as per the promised date only to find that the indoor blower was broken. We contacted hitachi they sent technicians and told that they'll soon inform us about whether or not they'll fix it. They asked us to contact flipkart. We did the same. I was damn shocked when they said the policy does no longer remain valid because the installation was done by private technicians. When they asked us about installation they said it'll at least take 4 days. And then they asked if we will do it through private technicians. We agreed and that's when we were deceived. Now they are saying that they won't replace because we didn't install it through their team. The truth is they themselves offered us a choice to do it through private technicians. How do we manage now

I purchased a mobile in flipkart on Thursday cash on delivery then i try to pay money online. Then the payment was unsuccessful but money debited on my account now the mobile was came but i can't pay because am not having to repay that much of money. Please help me wt to do?? And i contact my bank explained about this they told we'll take complaint it will be cleared before 50 days

I brought a laptop from flipkart on 28th of may and got delivery by 30th. When i open the box and started the laptop i found that it only works on ac adapetor and doesnt work on battery. So i contacted them on 31st of may and since than i am contacting them. There is no proper response from their end about when they will send me my replacement laptop. Even the tech visit has been done from lenovo and they have mailed me that the laptop has a damaged battery. Still they are not sending me a replacement laptop.