Flipkart Complaints & Reviews

Address: New Delhi, Delhi, 110046

Website: www.flipkart.com

I placed an order from flipkart for split ac having order id as od[protected]. After receiving the product. Flipkart child company jeeves came for installation. They told me that ac is dead and its doesnt contains gas in it.

Then i requested for refund from flipkart but they are saying that they can only replace this item. I want refund because the seller of ac omni tech retail is having bad reviews and can not be trusted now.

Kindly ask flipkart to refund my money..

Jun 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We had arranged tech visit, later which customer confirmed that the phone is working fine and if he has any more issue, he'll visit authorized service center. Closing the case from our end.

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Address: North 24 Parganas, West Bengal, 700136

I ordered honor 9 lite from flipkart on 21st january 2018 and i had made payment through citi bank credit card as there is a offer of 10 percent discount on citi bank debit or credit card...and the maximum cashback time was april 8th 2018.. But still i didnt receive my cashback... Didnt get any help from customer service... I feel cheated now... Never expected this from flipkart... I want my cashback as soon as possible... Below is the screenshot of my product...

+1 photos

May 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by Saikat Basu Choudhury I want my cashback fast

Apr 14, 2018

Updated by Saikat Basu Choudhury Order ID: OD[protected]

I ordered honor 9 lite from flipkart on 21st january 2018 and i had made payment through citi bank credit card as there is a offer of 10 percent discount on citi bank debit or credit card...and the maximum cashback time was april 8th 2018.. But still i didnt receive my cashback... Didnt get any help from customer service... I feel cheated now... Never expected this from flipkart... I want my cashback as soon as possible... Below is the screenshot of my product...

Verified Support

Apr 14, 2018

Flipkart Customer Care's response We will revert on it.

Apr 15, 2018

Updated by Saikat Basu Choudhury When i will be getting the cashback? Still now no response from flipkart... They didnt contact with me regarding tge same... I want my cashback fast...

Apr 17, 2018

Updated by Saikat Basu Choudhury Still no solution from flipkart

Apr 18, 2018

Updated by Saikat Basu Choudhury Still no help... Dont know whats going on...

Apr 18, 2018

Updated by Saikat Basu Choudhury Flipkart is not helping me... They r frauds... They will stole my money... Plz help fast...

Apr 19, 2018

Updated by Saikat Basu Choudhury There was a republic day offer between 21st to 23rd january. 2018 on flipkart... The offer was 10 percent cashback on citibank cards... It was a republic day offer... I purchased the phone during the offer period as it says 10 percent cashback on citibank cards... So i opt for it and used my citi bank credit card during the payment process... The maximum cashback time was April 8 2018... Still now i havnt got the cashback... The flipkart customer service is pathetic... Everyday they calling me and telling that they are forwarding my complain... Everytime they telling me the same thing... But still now no solution from there end... They are not taking any serious steps to solve my problem... I also given my card number to them and they told me that the card number matches will the bill number... Everything is matching...But still no solution from there end... I am really frustrated now...

Verified Support

Apr 20, 2018

Flipkart Customer Care's response customer has raised the issue with regards to the 10 % citi bank cash back as we have interacted with the customer and we have escalated this issue to the relevant team and customer has placed the order after the offer period hence customer is not eligible form the offer informed the same to customer hence closing the complaint from our end

Apr 21, 2018

Updated by Saikat Basu Choudhury No one has contacted with me... U cheaters... I have placed the order on 21st january... The offer was valid till 23 rd january... The republic day offer started at 12 a.m on 21st january... And i have placed the order at 12 p.m on 21st january... The offer was valid till 23 rd january... May i know how i have placed the order after the offer period? U bloody cheaters... Dnt play with the customers u ###... Check the screenshot u ###... Flipkart u messed with a wrong person...

Apr 27, 2018

Updated by Saikat Basu Choudhury Below is the screenshot of the offer period... Flipkart has totally cheated on me... No resolution from them... Pathetic...

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Website: Flipkart

I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfaction.

May 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by Sakshi Karn I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfactio
Flipkart — my complain is regarding services provided by customer care to its customers

1 review
Sa sakshi karn on apr 12, 2018
Mark as resolved

I bought a headphone in november and it's not working properly now. It is still in warranty period i'm continuosly trying to get in touch with flipkart for my problem to be solved but flipkart customer care is continuously ignoring my problem. Now they do not even give a response to my complain. Its providing extremely pathetic services to its customers. Customer care is just taking it lightly and it seems like they don't give a damn about their customer's concerns and satisfaction.
Order id-od[protected]

Verified Support

Apr 13, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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S

Surender_deboo

from Delhi, Delhi

Apr 12, 2018

My order ID ID[protected]
Received product 5 days back on 3rd but no one visit from Sony side to install my TV
This service is really bad, already called 2 times to flipkrt but no positive effect so far hope after this complaint I will get solution ASAP.

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Address: Jharsuguda, Odisha

On 8 th april 2018 i had ordered two beehive eng books and two supplementary moments course english book and on april 12 i received a message from tm - ekrtl that my books will be dillevered before 6 pm and at 12 :53 i got only one book but the delivery man took the cost of two books why? And when i will get my second book and please if you don't send my second book then please send my money rupees 490 and take this book also. Please

May 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 20, 2018

Flipkart Customer Care's response Customer raised a complaint missing product, we interacted with the customer apologies for the issue an provided replacmmet. Product delivered to customer hence closing the complaint from our end.

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gaffar husain

from Siwan, Bihar

Apr 12, 2018

My flipkart account blocked by Flipkart . I want to reselling product. and please
I want to unblocked my flipkart account. and added 2398 rupees in my flipkart gift card of this account . please Help Me. thank you

english beehive book - Comment #3067089 - Image #0

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Address: Kamrup Metropolitan, Assam, 781009

Website: www.flipkart.com

Order id od[protected]
Registered mobile no. [protected]
Mail id: [protected]@yahoo.co.in

I ordered for amway face wash but wrongly delivered amway scurb, i talked to your executive they said i have to place replacement order within 10 days. But i opened the product only on 12th day and trying to place replacment ordered on 13th day. They said that my request for replacement time period has expired.

This is a mistake at your end first and inspite of help me out... Your executive had said that my time period is expired... This is pathetic... I am regular online buyer and have placed many order on various website but never faced such an issue... Where mistake committed by seller and consequence have to be faced by buyer.

Jun 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We have spoken to the customer and informed that the seller can not initiate refund as he has come back to us after a long time. Hence, closing the case from our end.

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Address: 401306

Website: Www.flipkart.com

Its been more than one month i have returned my shoes still they are not followingup for my refund. Again and again they are giving me dates now i have no option than lodging a complaint about it. Again and again i have to speak with a different person and have to tell my query.
The person deepak kumar singh i told him to followup its been a week still he is not bothered. Is flipkart not getting customers thats the reason its happing or any other reason?
Requesting you to followup for the same
Name-pranav mithbavkar
Email-pranav. [protected]@gmail.com
Mobile no. -[protected]/[protected]

Jun 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We have called the customer and informed that the product is picked up and refund is also completed. Closing the complaint from our end.

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Address: Aurangabad, Maharashtra, 431001

Website: Resolution plz....

Sir.. Sandix ki jagha hp ka mil gaya maine complaint ki magar order automatic order cancel ho raha hai.. Muze iska resolution 1mahina. Ho. Gya abhi tak mila nahi. Tomuze kya karna padega. Maine uske photo add kiye hai. O dekha ke muze mera order ka resolutions de jiya please... Maine call kiya apke customer se kuch nahi milraha
Mera mo. No.[protected]

+6 photos

Apr 12, 2018

Updated by Vikas Palkar Replacement order ka resolution chaiye.autmatic cancel ho raha hai

Apr 12, 2018

Updated by Vikas Palkar Mile ga ya nhi

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Website: gg

Above mentioned ordered fx jeans co men's solid casual denim blue shirt was returned due to small size and due to non availability of the bigger size, ordered placed for returned the product as per your message dated 11.04.2018 and the carrier person fixed to pick up the product as per schedule but unfortunately a message is received from bz-ekart dt. 11.04.2028 pick up cancellation.in the message, it was written that pick up cancelled as you decided to keep the product. Practically, till 6 pm, non receiving any phone from the currier side, i teliphoned in the number provided in the message to pick up the product by 12th april as i will not be available in the station due to bibu festival. I am frustrated and anguished at the lie of the message and condemned and urged immediate action to collect the product by 12th april/18 and to cause for this type of irregularities may not be occurred in future.

May 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 12, 2018

Updated by gajendrapathak Customer should not be missed guided just giving a false message and immediate action to pick up the product within evening 5 o'clock by 12th .

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 15, 2018

Flipkart Customer Care's response customer has raised the issue with regards to the size fit issue as we have interacted with the customer and
escalated this issue to the relevant time and seller has provided the refund and same has been confirmed
by the customer hence closing the case from our end.

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This incident happened on 11 april 2018. I purchased a cell phone cover online, the delivery which came carried a product (Cell phone cover) which was utterly and devastatingly torn. I called the customer center on the same day for an exchange. The person who was talking to me did not adhere to my request so i told him to give me a refund, he in return told me that there was no such policy as a refund to customers in this company. He was clearly lying as it was clearly stated in the product information that a refund and an exchange of the product was acceptable within ten days of its purchase. Despite arguing with him he did not listen to me. I told him to give me the number of his senior, he told that his senior was talking on his phone. This took place for over an hour. Not the kind of behaviour expected from the customer care of flipkart. Utterly disappointed. One customer lost

May 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Apr 19, 2018

Flipkart Customer Care's response We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.

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Address: 781380

Website: Flipkart.com

Flipkart is doing fraud very bad behavior, poor service, and changing the dates of resolving the issue, i'm tired, i'm frustrated, the team is not giving any response, now they are saying me to wait 24-48 hours everyday i call, and behavior is very bad
I ordered a dslr and received stones inside it.
Really flipkart is fraud. Don't purchase anything from flipkart.

#boycottflipkart

Please help

In[protected]

Jun 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We have checked with our investigation department. They have stated that the shipment was never delivered to the customer. It has been marked as returned by the courier service provider and also there is no signature of the customer in the courier service provider's receipt. We have also informed the same to the customer and closing the case from our end.

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Address: 494334

Website: www.flipkart.com

I ordered samsung 28l convection microwave oven, against order id od[protected], on dated 26th march 2018. They promised me to delivery expected in 4th april 2018 but still now they didn't ship my product at today on 11th april. When i called customer support they are saying they don't know when product shipped but order show out of delivered. I already paid such amount of my product. My payment mode is through debit card. Flipkart service is very poor. It is my very worst experience.

Jun 6, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We tried calling the customer multiple times but he didn't receive the call. Hence, closing the complaint from our end.

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Address: 411013

I have booked cycle on 1st april 2018 and expected delivery date was 4th april.
But still they are not able to deliver the product.
I have called to the flipkart customer care, i am not satisfied with there answers.
I did not received any call for this issue.
Please provide the quick solution on same.
My flipkart registered no is [protected]
Product booked - brooks myth 26 t cycle

Jun 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2018

Flipkart Customer Care's response We will revert on it.

Apr 24, 2018

Updated by bhushan bute I am waiting for solutions...please resolve it as early as posible

Verified Support

May 05, 2018

Flipkart Customer Care's response We have spoken to the customer and informed that the product is lost in transit and request customer to place a fresh order. Hence, closing the case from our end.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.flipkart.com

My account: [protected]@gmail.com

I have so many redmi phone for my colleague and family. And now flipkart blocked my account saying that i am reselling products. Without enquiry, how can they block my account. Please take necessary action on them. I work for ministry of defence. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you

Sep 18, 2019

Complaint marked as Resolved

Please unblock my flipkart account. Akhilesh Yadav [email protected] 9015635216

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Apr 13, 2018

Updated by akhil5386 If you guys are want to block any user to buy product in bulk quantity then limit maximum order quantity of that order for that user. Please don't block account because so many times user need an invoice and other details. If you want, then follow Amazon policy for this condition they never blocked account they restricted user to buy products beyond allowed limit.

Apr 25, 2018

Updated by akhil5386 Still no update

Verified Support

May 05, 2018

Flipkart Customer Care's response We had escalated the issue to the concerned team and we would like to inform that customer's return request has been cancelled as the systems have observed a trend in your purchase history that suggests that the items the customer has purchased are for reselling and not for personal use. Closing the complaint from our side.

May 05, 2018

Updated by akhil5386 I am not reselling the product. Your observation wrong.

May 09, 2018

Updated by akhil5386 Please allow to login and block buying the product. Or limit every product to maximum quantity for any user like Amazon.

Sep 18, 2019

Updated by akhil5386 Please unblock my account.

Verified Support

Sep 19, 2019

Flipkart Customer Care's response Hi Akhil, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

Sep 19, 2019

Updated by akhil5386 No it's not that I am not reselling. Please unblock my account so that I can able to download invoice for old items.

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Flipkart is cheating on redmi note 5 pro mobile sale. Please maintain as other websites. Dont cheat as if you are selling the mobile and became out of stock. You are putting a time for sale and before 2 minutes of that time you are telling it is out of stock. Dont cheat the customer and dont think they cant find it. If you cant sell the mobile maintain decency as other e commerce as amazon.

May 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.

Apr 12, 2018

Updated by deepa997 The product goes out of stock even before the buy now option is available.How the customer will able to order without a buy now option.I have been checking from 11 am itself for your 12 am sale. But this is happening all the time.The product reaches ut of stock at 11.58 itselft .How it is possible.

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S

Shahbaaz Singh

from Srinagar, Jammu and Kashmir

Apr 11, 2018

I had ordered 1 set of apple wired headset with mic in 31st March, 2018 and i received it today i.E[protected]

seller "INDIABAZAR365"

order id :OD[protected]

pls get this headset replaced as soon as possible and get it replaced at the earliest. very disappointed by this service.

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Address: Kanpur, Uttar Pradesh, 208001

I ordered a plum kohl kajal from flipkart and instead they sent me oriflame kajal with artificial eyelashes and earbuds. Felt really disappointed on seeing such carelessness from flipkart. Your quality of service has really gone down. I have not received the product which ive ordered.. Instead you have provided me with things i dont need. Please see to it and resolve my problems.

Jun 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Apr 11, 2018

Updated by Lamia Khwaja I havent received the plum kohl kajal which ive ordered..instead ive got oriflame kajal with earbuds and lashes.please see to it and resolve my problem.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 05, 2018

Flipkart Customer Care's response We have spoken to the customer regarding the issue faced. Seller has refunded the amount and customer has also updated us the same regarding this. Hence, closing the case from our end.

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Surender SHARMA(Vipul MOTORS)

from Gurgaon, Haryana

Apr 11, 2018

I am trying last four days for buying Redmi Note 5 pro.this is very pathetic. I think flipkart believe in dealer business only. Dealer selling in black (extra amount charge). How you can do that..i never expected from flipkart .

Thanks & never ill try to flipkart .

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Address: New Delhi, Delhi, 110025

Website: Flipkart.com

I have submitted a return request for a laptop and it was accepted. Now i am not able to return the laptop as the serial number on the laptop and the serial number that ekart agents have are not matching. I called the customer service many time and they arranged the return 3 times however everytime i faced the same issue.
I m very frustrated.
Is there a way to get this fixed or should i sue flipkart for that.

May 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Website: flipkart.com

Tried my luck to buy xiomi redmi note 5 pro today on flipkart & sale was suppose to start by 12pm but its sold out before time? I didn't even get buy now button n its sold out!! Can you explain me how will a consumer buy when there is no buy now button and it shown product sold out? Its seems to be kind of black scam where people decode and order #flipkartscam

+1 photos

May 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Mandsaur, Madhya Pradesh

What was your system of sale..? Its totally fake system of selling more demanding products.. Such a wrost n fake system of sale as this product is not available in just 20 secs n before that app show error like we looking search seller for this product n all.. From now i m delete flipkart app n suggest my friends to delete n can't purchase anything from flipkart..

May 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, currently i have try to buy redmi nite 5 pro and i added in my cart during payment it goes out of stock. Its clear cheating from flipkart. Once added they should give enough time to make payment. The item is still in my cart and showing out of stock. Its seems to me they are selling lot os units to offline vendors and black marketing of product which selling 1000 or 2000 more in offline markets.

May 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

Flipkart Customer Care's response Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.

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radhika chawlag

from Kanpur, Uttar Pradesh

Apr 11, 2018

I have purchase oppo f7 but the different moto mobile has been sent. And i am not able to login my account
I talked so many times to customer care number to corporate number but there is solution given by the supporter team.

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A

Antony Arul

from Melur, Tamil Nadu

Apr 11, 2018

Today I ordered vu led tv 40 inch payment done through credit card but order not placed ref. No. PZT[protected]YQ1601. I wanna know can u place d order or refund money to ma credit card account?

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Address: Mathura, Uttar Pradesh, 281406

Website: www.flipkart.com

I have been trying on flipkart to get the new redmi note 5 pro 4gb variant for the past 5 flash sales. On the fifth attempt today (11th april 2018), i was able to somehow get it in my cart (My account phone number is [protected]) but it immediately went out of stock when i opted for payment. How is it even possible to make payment, too within a second of the sale. I suspect that there is some kind of cheating going on either the part of flipkart or some of its users. The people or the company are employing possibly unscrupulous measures to get the product which is leading to the fact that honest buyers like myself are not able to order the product. I would like to request assistance on the matter and would like to have the product made available to me as soon as possible.

+1 photos

May 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2018

Flipkart Customer Care's response Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1563

received defective air conditioner

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cashback not got

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my complaint is regarding services provided by customer care to its customers

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english beehive book

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wrong product delivered on 29.03.2018

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refund of rs3653 of my nike shoes

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sandisk replacement order

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order id-od 211925986756466000 do 30.03.2018

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cell phone cover

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india's biggest fraud company flipkart exposed

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where is my product???

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not able to delivered product and not getting proper support

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my account blocked

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about redmi note 5 pro

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kaajal

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wrong product from flipkart

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no buy now button and product goes out of sale

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clear about the sale of products

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cheating to customer

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redmi note 5 pro added to cart but went out of stock within seconds

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