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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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F
Fuzail Momin
from Mumbai, Maharashtra
Apr 4, 2018
Resolved
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Website: www.flipkart.com

During the flash sale of redmi note 5 pro mobile on 04/04/2018, the mobile has been added to my cart but immediately but before my payment it has shown out of stock.

It is a poor service or may be cheating by the flipkart
How can it be a added to someone else cart also, if its already in my cart

This is not expected from good company like flipkart.

Please do the needful
Email : fuzail.[protected]@gmail.com
+1 photos
May 6, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
Flipkart Customer Care's response
Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale on 6th April at 12 noon.
Wtf hello dear ceo or flipkart team
Sir I have booked water purification live pure in flipkart 16 mar 2018 but company not deliver and cheating against this product my contact no.[protected]
yes it is going out of stock very quickly,
but why your system added it on my cart and not even allow me 1sec to proceed for the payment.
Ideally in flash sale when product gets added to your cart you will get at least 5min to do the payment.

there is a count in every flash sale and the product gets added to only those many cart.

Either your system is poor and not able to handle the request properly.
or your staff is messing with it.

On Mistore.in or even Amazon's flash sale you will not see such type of ambiguity.

And why should i wait for the next flash sale, I already got it
but it is your system's error.
you should accept your mistake and provide the better solution.

Regards,
Fuzail
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    S
    Sunilsharma0815
    from Lucknow, Uttar Pradesh
    Apr 4, 2018
    Resolved
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    Address: Bangalore, Karnataka, 302025
    Website: www.flipkart.com

    Sir maine kafi (100) complain dali hai flipkart me me account ki login problem ke bare me. Main mera flipkart account year 2017 ke may month se m use nahi kar paa raha hu. Mujhe koi bhi sahi jankari nahi di jaa rahi hai. Bar bar mails ke jawab me ak hi templates reply bhej rahe hai. Jismekisi unfair use ke bare me btaya ja raha hai. Pichle saal se main regular mails or call se complain dal raha hu. Lekin kuch bhi sahi replu nahi aaya or ye bhi nahi bta rahe h ki kya unfair use kiya hai.

    Mere flipkart account me rs/- 2500 ka balance hai jo ki 22/may/2018 expire ho jayega.

    Iska mere pass me aaj hi flipkart mail aaya hai. Kripya mere account ko unblock kare or mujhe mere balance ko use karne de.

    Sahi galat ka faisla aap kare.
    M to pareshan ho chuka hu calls or mails karke.
    +1 photos
    Jun 6, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Apr 06, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Apr 06, 2018
    Updated by Sunilsharma0815
    CONSUMER COMPLAINS par complain dalne se aaj 6/april/2018 ko mere pass Call to aaya,
    lekin ab bhi flipkart mujhe ye btane ko taiyar nahi ki maine unke saath kya unfair use kiya hai.

    MERE ACCOUNT ME JO KI BLOCK HAI USME RS/- 2500 AAJ BHI H TO UNFAIR KISNE KIYA MAINE YA FLIPKART NE.

    maine advance payment karke phone (iPhone 7) kharida or uske saath ACCESSRIOESKHARAB aane par maine complain ki.
    ljiske badne unhone mujhe gift coupan diye jo ki use accessrioes ki asli price se kam the,
    maine sir[censored]nko asli accessrioes bhejne ko bola. or FLIPKART SE MILA GIFT CARD USE NAHI KIYA.
    uske kuch dino bad me flipkart ne mera account ko BLOCK kar diya.

    maine poore 1 saal sirf yahi pooch raha hu ki mujhe sirf itna bta dijiye ki maine kya UNFAIR USE kiya hai.

    ab 1 saal bad bhi mujhe koi solusation nahi mila hai. mere account me RS/-2500 ka balance hai jo ki expire hone wala hai. m sirf itna chahta hu mujhe mera balance use karne diya jaye uske bad flipkart account ko delete kar de mujhe koi fark nahi padega.
    flipkart ne yah saabit bhi kar diya ki online shopping nahi karni chahiye kyuki online chor hote hai.
    aap dekh sakte h bar bar flipkart ak mail ko bhej deta hai mujhe, jisme karan nahi likha h ki maine kya galat kiya hai, 1 SAAL SE MUJHE YE NHI BTA PAA RAHE KI KYA GALTI H MERI OR MAINE KAB KI .

    lekin yaha complain dalne se aaj aage se flipkart se call aaya

    PLZ MUJHE MEWRE ACCOUNT KE RS/- 2500 KO USE KARNE DIJIYE.
    Verified Support
    May 06, 2018
    Flipkart Customer Care's response
    We are sorry to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Hence, closing the complaint from our side.
    The sale was kind was an illusion since at the first instance the banners showed that the phones will be up for sale. But only 2 products were actually there. Instead of all the ones mentioned in the banner. This is kind of outrageous since those phones are normally out of stock and at the time of a sale. They still are. Really fraudulent
    I have placed a order of Redmi note 5 pro on flash sale. But while placing order by default three products like buyback garantee, insurance, damage protection are selected. I am not able remove all the three . Atleast one should be there with the product, because of it, i am not able to place order very time. It consumes my time also.
    Delivery boy ka custemer se behavair itna ganda hai... uske about muje complaint karna hai
    oo bohot gurur se baat kar raha hai
    parsol dena uska kaam hai lekin use parsol keliye call kiya to oo office aane ko bol raha hai
    complante ke bareme bola to jo karna he karo bol raha hai
    [protected] ye uska contact no. hai
    From Solapur office ka hai
    I have added MI note 5 in my cart but when I tried to pay for it the phone disappeared from my cart and it was showing out of stock how can someone take the phone from my cart the Flipkart was not even providing me 1 or 2 minutes time to pay for it
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      Chundi Vishnu
      from Mumbai, Maharashtra
      Apr 4, 2018
      Resolved
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      Website: www.flipkart.com

      I was very much disappointed with the seller and flipkart, i ordered 2018 model inverter air conditioner but delivered 2017 model split air conditioner no replacement only refund. I ordered this as my mom's birthday gift i missed that with fake product delivered and moreover no replacement with 2018 model because of out of stock from seller.

      1. Flipkart is tracking the product for customer.
      2. Flipkart is delivering the product to the customer but
      3. Why not flipkart confirm and review the product from the seller before deliver to the customer?

      Since, the customer ordering the product on flipkart and not able to be in touch with the seller flipkart should take care of customer.

      Yes, i agree flipkart has customer service centeres but no use they (Customer service team) don't have access to the verification team (The team taking actions on sellers) for a wrong product and at least the customer service doesn't have the direct contact to the seller for a wrong product.

      In my case, flipkart has blokced all the ways to me no replacment becuase of out of stock from the seller and no benefits for the wrong product delivery. I wasted so much time

      * i waited till the product get delivered
      * refund takes 6 to some business days
      * again i have to find a better deal. And
      * then i have to wait till it is get delivered.

      Since it was delivered to me i know it is my bad ordering that on flipkart but still i am good with holding that wrong product and requesting for the price that is showing up on th flipkart for 2017 model that is rs.35, 490 rather than rs.37, 490 that i paid for 2018 model flipkart can't accept my request.

      At last i am asking for the free installation instead of price reduce for the product that is also not possible from the flipkart

      I lost my loyalty with the flipkart i prefer to go with amazon or paytm.

      I written such a long email to the flipkart customer support no response from them and i talk to the flipkart customer serivce they can't get me the write solution except the refund. I written a complaint on twitter as well still no response. Wtf flipkart is taking care of customers, [censored] flipkart such a #.
      Jun 8, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 05, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      May 05, 2018
      Flipkart Customer Care's response
      Customer raised a complaint regarding the product delivered. We have interacted with the customer and raised a refund request with the seller. The seller has confirmed that the refund is completed on April 13, 2018. Hence, closing the complaint from our end.
      Hello,
      My name is Shivam Lodha. someone has misuse my email id and ordered MI phone from flipkart. i am sending you the screenshot of my email which i have received by you.

      wrong product delivery order # od211867663415444000 - Comment #3058633 - Image #0
      I have ordred deodrant ADICTION "ENERGY" and instead of it i received ADICTION "FORCE". There is no otion for replacement or return. I do not need the product i received. My order no. is OD[protected]
      Mi reddi 4a charger pin not supported
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        V
        Venkat Admin
        from Hyderabad, Telangana
        Apr 4, 2018
        Resolved
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        Address: 500032

        Order id: od[protected]. Rejected my replace request without proper resolution and without replacement. Customer care will say everything is a minor problem and its not a big deal for new phone. Mobile brands better stop selling through flipkart or else provide multiple platforms to buy so that we can avoid flipkart cheap tricks and their fake cc and jeeves services.
        May 9, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Apr 04, 2018
        Updated by Venkat Admin
        Where is the reason for replacement reject?
        Verified Support
        Apr 05, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Apr 08, 2018
        Flipkart Customer Care's response
        customer has raised the issue with regards to the logo of the headphone not reflecting on the display as we have interacted with the customer and we have escalated to the concerned team and we have arranged for the technician visit twice and as per the report from the technician the issue has been resolved so informed customer to visit Authorize service center
        Flipkart: I am done and I don't want any services from you anymore. Look into below things.
        1) You closed my case relying on your technician feedback not on customer confirmation.
        2) Your technician told he is gonna process the request for replacement and he told to flipkart issue resolved, see you hired a two tongue guy and because of him you lost a customer.
        3) You are not maintaining a written records just using verbal words. Ex. Samsung phones will handle 50'c heat and Samsung phone won't display earphone icon (Reasons for my replacement reject by technician/Flipkart CC). Please take a written copy from Samsung and provide the same to customer.
        4) Remember "Customer is your first priority" or else don't do business anymore.

        That's all from my end.

        Thanks
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          T
          tanayparmar13
          from Vadodara, Gujarat
          Apr 4, 2018
          Resolved
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          Address: Vadodara, Gujarat, 390023
          Website: flipkart

          I ordered redmi note 5 with flipkart on 14th march 2018. I got delivery on 16th march 2018. On opening the package i found that mobile phones cam is not working properly and the images are not up to the mark. Immediately within 2 days i requested for a replacement/refund on 18th or 19th. Then they told me that tech visit has been conducted will come on or before 25th. Now tech came on 22nd he did something and went away without letting me know the report or result. After that no response from flipkart till 29th. Now when i called up flipkart they were having no idea about the technician visit. Then they told me that your replacement/refund is cancelled. On the other hand on 27th i got an email from flipkart that your replacement is in process. You will get your delivery by 30th. I was like what the hell is this. 1 side i am getting an email from flipkart and other side when i followed up on 29th they cancelled my replacement/refund for no reason. I want either a replacement or refund for my product.
          May 15, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 06, 2018
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
          Order Number is OD[protected]
          Sir mene ek product book kiya tha joki wrong product received hua lekin abhi tak mera product badla nahin gaya sar flipkart company ek fraud compny hai jis product ko dikhati hai veh product received nahin karti mera order no OD[protected] hai please help me.
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            R
            Rudra vishal Sonawane
            from Vadodara, Gujarat
            Apr 3, 2018
            Resolved
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            Address: Surat, Gujarat, 394210

            Flamingo orthopedic heating belt (Size-regular) heating pad white |oss497|

            Order date :[protected]

            Deliverd on[protected].

            Order id :od[protected]

            Invoice number :fa a ea f[protected].

            Belt condition is not ok & it's damaged.

            Photo attached for reference.

            10days replacement warranty and 1year warranty card available.

            Address : a-201 nakhstra township.
            Opposite arihant arcad.
            Dindoli karadwa road.
            Jun 9, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Apr 06, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 06, 2018
            Flipkart Customer Care's response
            Customer has raised the concern regarding damaged belt received. We would like to inform you that the seller has confirmed that the replacement has been delivered to customer on 7th April, 2018. Hence, closing the complaint from our side.
            Dear Flipkart go and screw yourself for conducting fake Flash sales
            Dear Flipkart go and screw yourself for conducting fake Flash sales
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              B
              BHARAT RAJ KUMAR
              from Delhi, Delhi
              Apr 3, 2018
              Resolved
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              Address: Bangalore, Karnataka, 560034
              Website: www.flipkart.com

              Ordered product on flipkart order no-OD[protected] on March 22nd, 2018 and i got a used product from them.i have reported issue to flipkart support on march 23rd, 2018 but still there is no resolution from them.They keep on pushing dates and it's really frustrating with their support.Today is april 03rd but still they need more time and they are working which is insane.And the response from support team is same template email format...only email signature changes in their emails.No escalation point of contact and don't know who is working on this issue.It is the worst customer care support process and if you hire me...i would have defined far more better support process than your existing stupid customer care service..
              Example email responses below:
              //Hi Bharat,

              Thanks for writing in.

              We understand your concern about your product 'Apple iPhone 8 (Space Grey, 64 GB)' and we're really sorry for the trouble you had to go through.

              Please be assured that we're looking into this and will get back to you with an update with in 24 hours.

              Hope this helps.

              Regards,
              Bhagyashri Nimbal
              Flipkart Customer Support //
              //
              //
              Hi Bharat,

              Thanks for writing in.

              We understand your concern about your product 'Apple iPhone 8 (Space Grey, 64 GB)' and we're sorry for the trouble you had to go through.

              Please be assured that we're looking into this and will get back to you with an update with in 24 hours.

              Hope this helps.

              Regards,
              Devashish Raizada
              Flipkart Customer Support
              //
              May 15, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Apr 05, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Apr 07, 2018
              Flipkart Customer Care's response
              Customer raised a complaint that he has ordered a product which is used product. We have interacted with the customer. Apologized for the inconvenience. Customer has agreed that he has received the replacement product. Closing complaint from our end.
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                M
                Mounika Malineni
                from Bengaluru, Karnataka
                Apr 3, 2018
                Resolved
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                I ordered watch in flipkart I got order today but it was damaged I made a call to flipkart customer care and told I want to return the product and I need my money back they told that i[censored] want the money u have to call with registered mobile number but iam not having that number . I don’t want that product and I need my money back . Now when iam trying to sign to dlipkart
                May 15, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 05, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  sony_81
                  from Pune, Maharashtra
                  Apr 3, 2018
                  Resolved
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                  Address: Raigad, Maharashtra, 410201

                  I added mi 43 in tv in my cart on 03 april sale. Product was added to cart successfully. When i clicked on place order, suddenly order became out of stock. I am very disappointed with flipkart on this. Atleast you should give us some time after adding it to the cart. If the product was not added to the cart and it goes out of stock, i can understand, but this is not acceptable. My registered email address is [protected]@gmail.com
                  May 15, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 05, 2018
                  Flipkart Customer Care's response
                  Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale on 05th April at 05:00PM.
                  During flash sale of redmi note 5 blue today, i added the item in my cart, but while making the payment it got failed and item went out of order. However flipkart says once the item added to customers cart, the customer have 8 mins to go for payment, but this seems not true. This is cheating to customer, and annoying even.
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                    P
                    preetdecent
                    from Noida, Uttar Pradesh
                    Apr 3, 2018
                    Resolved
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                    Address: Bangalore, Karnataka
                    Website: www.flipkart.com

                    I have received only box without product.
                    So many complaints raised on flipkart and its head along with owner. Flipkart team and it's owner not able to help me. Flipkart doing fraud with customers.
                    So i am submitting my complaint to consumer forum against this fraud.

                    Regards,
                    Vivek bhardwaj
                    Contact n0:- [protected]
                    Order id: od[protected]
                    +1 photos
                    May 15, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 05, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Apr 05, 2018
                    Flipkart Customer Care's response
                    We would like to inform you that our seller has confirmed that the product delivered to was intact condition. Hence, we will not be able to initiate return. Closing the complaint from our side.
                    My flipcart gmail account deactivate so please re active my account
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                      S
                      Sharan Gowde
                      from Chennai, Tamil Nadu
                      Apr 3, 2018
                      Resolved
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                      Website: flipkart.com

                      Flipkart doing the fake flash sale for the mi tv 4. Mi tv 4 will become out of stock within second start of the sale. When you contact the customer care they are not aware about is there any seller available for them to sell the mi tv 4.

                      This is completely fake sell to buf[censored]p the customer. I have been trying to book the tv more then a month now but the stock become unavailable within the seconds.

                      Flipkart should maintain there reputation and brand name rather then fooling the customer

                      Regards
                      Sharan : [protected]
                      May 9, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 31, 2018
                      jaikrishnasingh's response
                      yes. !!
                      Verified Support
                      Apr 06, 2018
                      Flipkart Customer Care's response
                      Due to overwhelming response from our customers the product got out of stock real quick. Please try placing the order in the upcoming sale on 06th April 2018 at 5PM.
                      Invoice no- FABAOV[protected]
                      Date- 23.01.18
                      Contact no- [protected]
                      ( Hang and completely hand touch continuous)

                      fake sale on flipkart for mi tv 4 - Comment #3057951 - Image #0
                      fake sale on flipkart for mi tv 4 - Comment #3057951 - Image #1
                      fake sale on flipkart for mi tv 4 - Comment #3057951 - Image #2
                      fake sale on flipkart for mi tv 4 - Comment #3057951 - Image #3
                      fake sale on flipkart for mi tv 4 - Comment #3057951 - Image #4
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                        S
                        Syed Abdul Khadar
                        from Hyderabad, Telangana
                        Apr 3, 2018
                        Resolved
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                        Address: Bangalore, Karnataka
                        Website: www.flipkart.com

                        I have purchased and acer laptop (Oder id: od[protected] from flipkart on 14 march 2018. But the laptop had serious display related issue with it. So i requested for a replacement laptop which was delivered to me on 24th march 2018.

                        The replacement laptop was also faulty having same display issue and now the sound on this replacement laptop also starting crackling. I dont understand how flipkart is shipping this faulty laptops to customers with out any quality control.

                        Anyhow this time i decided to apply for a refund. So i raised a refund request on 24th march 2018.

                        Flipkart said account to their return policy a technicial visit will be don at my place to confirm the issue by 31st march 2018. So i had been waiting for technician visit which did not happen. So i complained to flipkart about the technicial visit being breached. They said they will get back me within 3 days, which they didnt did. So i request please help me to return my laptop to flipkart. I am stuck with a faulty laptop.
                        +1 photos
                        Apr 4, 2018
                        Complaint marked as Resolved 
                        Flipkart agreed to Provide refund.
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 04, 2018
                        Updated by Syed Abdul Khadar
                        Flipkart is just extending their resolution time every time. First 31st March then 03rd April now 05th April.

                        This is so unacceptable

                        Verified Support
                        Apr 05, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Apr 06, 2018
                        Flipkart Customer Care's response
                        Duplicate of IN[protected].
                        Verified Support
                        Apr 06, 2018
                        Flipkart Customer Care's response
                        Customer facing issue on laptop so we provided refund and closed the case.
                        Verified Support
                        May 05, 2018
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the product delivered to customer. We have interacted with the customer and raised a return request for the refund of the order. The seller has confirmed that the refund has been completed on April 05, 2018. Hence, closing the complaint from our end.
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                          H
                          Harsha Jijil
                          from Panaji, Goa
                          Apr 2, 2018
                          Resolved
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                          Resolved

                          I bought new laptop, lenovo ideapad 310 from flipkart before 1 month. After 2 days it s screen was not coming, so i exchanged, and new one was working properly. Suddenly now showing that, microsoft office expired. I don't know what will be the reason, may be trial version or not. Anyway, am a regular user of word.
                          So please consider this and give a solution as soon as possible.
                          Thanking you
                          May 15, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 05, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                            sandeeptikoo
                            from Jammu, Jammu and Kashmir
                            Apr 2, 2018
                            Resolved
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                            Resolved

                            I bought a zook bluetooth speaker from flipkart. The day it was delivered to me i submitted a complaint with flipkart customer care about the product being faulty. A return request was raised and i was told to courier it back as pickup facility was not available. I got a return approval mail from flipkart and in that return address was mentioned.
                            So i booked the parcel thru dtdc courier vide no f10614548 dt 22/02/18. But got the courier back on 8/3/18 as the courier was not accepted by flipkart people at the delivery address. I had a chat with flipkart customer care person and i requested him to kindly arrange a pickup but he didnt listen to the request and instead told me to send the courier again bk on the return address.
                            I again did the same and dispatched the courier on 14-3-18 thru doc no f10613341. The result is again the same it has not been accepted by flipkart people as return location.

                            Now at present i m online chatting with flipkart person but they r just kicking me from 1 person to another without any solution.

                            Request u to kindly solve this issue otherwise i will be forced to take legal course of action against you. I have faced lot of harassment both mentally and financial lose as well.
                            May 15, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 06, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Apr 12, 2018
                            Flipkart Customer Care's response
                            customer has raised the issue with regards to the defective product as we have interacted with the customer and we have escalated this issue to the concerned team and seller has processed with the refund and the same has been informed to the customer hence closing the case from our end.
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                              H
                              hi7874
                              from Mumbai, Maharashtra
                              Apr 2, 2018
                              Resolved
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                              Resolved

                              Address: Panchmahal, Gujarat, 382729
                              Website: www.filpkart.com

                              Res sir
                              I have invited the range micromax canvas knight 2 of date 15/10/2017 by online shopping from your company, the bill number = fabbes[protected] and the date of the bill = 15/10/2017. This phone has not been used for just 2 months because it stopped the software problem. When this phone was sent to the company's service center on date 10/02/2018, but due to bad service this company, i got this phone 09/03/2015 return date. Neither the camera and flashlight there, too close
                              When i talk about this to the mobile company, my phone with the company calls back to the service center and all the service centers of this company are located 40 kilometers away from my area and when i sent the reprieve to my phone before. The company's bad service because of me, i was returned after one month. I have spent 25% of my phone's cost back to get this phone back from the service center. I do not want to spend more money on my phone again in the service center.
                              Therefore, i request you to give me a good feedback from your company so that i do not have to spend more money on this phone and i can not even use this phone due to the camera and flashlight in this phone.
                              I have more time in the service center than i used to have this phone.
                              Please replace my mobile phone as early as possible.
                              And now i hope you will help to resolve my problem.
                              May 15, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 05, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                V
                                Vinay Dby
                                from Gurgaon, Haryana
                                Apr 2, 2018
                                Resolved
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                                Resolved

                                Address: 273016

                                I had ordered redmi note 4 from flipkart which was delivered to me on 21st march 2018, after 2- 3 days i requested for a replacement because handset mic not properly worked so i was not satisfied. Since then till the date they are just making me fool and not giving any replacement or refund even though they have mentioned it very clearly that product can be replaced within 10 days from delivery?
                                May 17, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 05, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Apr 16, 2018
                                Flipkart Customer Care's response
                                Customer confirmed that replacement product is delivered. As issue is resolved, hence closing the case.
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                                  S
                                  sumeet kahtri
                                  from Mumbai, Maharashtra
                                  Apr 2, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana, 122002
                                  Website: www.flipkart.com/order_details?order_id=OD211933555907485000&src=od&link=order_number

                                  It is very sad to know flipkart is doing this with a loyal customer like me, i have ordered a casio ghsock watch-for men order id
                                  Od[protected] and i placed the order to my office address and sadly i recieved the message to my mobile that i have to pick my order from smartbox locker-dlf cyber greens, dlf cyber city, sector 24. My point is why i have to pickup my order whereas i order to my office address. This is not accepted by the ecomerce giant like flipkart, i call to customer care and i have recordings in my mobile also for apology for the change delivery office address to pickup location.

                                  Flipkart team i need my packet today only if i did not recived it i will not accept my order and i will escalate this case to courts.
                                  May 5, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 02, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Apr 04, 2018
                                  Flipkart Customer Care's response
                                  We have interacted with the customer and provided the resolution. Customer agreed.
                                  Hence closing the case from our end
                                  Verified Support
                                  May 05, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and taken feedback regarding the issue customer was facing. Hence, closing the complaint from our end.
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                                    N
                                    Naks110
                                    from Ranaghat, West Bengal
                                    Apr 2, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bardhaman, West Bengal, 713101
                                    Website: www.flipkart.com

                                    Dell vostro 15 3568
                                    Service tag: gw3wnj2 express service code: [protected]

                                    Laptop multiple internal hardware malfunctions.

                                    Requested replacement.

                                    Tech visit (For replacement approval) was scheduled to be completed by 2nd april.

                                    Now, they're saying: appointment date breached.
                                    To be solved on 4th april.

                                    I have contacted dell, they have nobody coming from their side.

                                    Yet flipkart says: technician from the brand "dell" will visit.

                                    May be they will breach that date too & re-schedule it to 2 days after my death ceremony.
                                    +2 photos
                                    May 3, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 02, 2018
                                    Updated by Naks110
                                    Dell sends engineers only to replace & install parts, not for diagnostics.

                                    They are sending no one.
                                    Verified Support
                                    Apr 02, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Apr 02, 2018
                                    Updated by Naks110
                                    Flipkart Social Media support agent called several times(for my post on fb).

                                    Last time she informed me that they have bypassed tech visit & they're sending me the replacement directly by 7th April.

                                    But the same has not been reflected on ur website.

                                    Please update the status, otherwise it may not get delivered & I can't track it.

                                    Also, plz hurry up... A sale is going on, this model may get sold out & there may be no replacement unit left for me.
                                    Verified Support
                                    May 05, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a replacement request with the seller. We have confirmed with the customer that the replacement product has been delivered on April 07, 2018. Hence, closing the complaint from our end.
                                    May 05, 2018
                                    Updated by Naks110
                                    resolved- ok
                                    Flipkart Social Media support agent called several times(for my post on fb).

                                    Last time she informed me that they have bypassed tech visit & they're sending me the replacement directly by 7th April.

                                    But the same has not been reflected on ur website.

                                    Please update the status, otherwise it may not get delivered & I can't track it.

                                    Also, plz hurry up... A sale is going on, this model may get sold out & there may be no replacement unit left for me.
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                                      F
                                      Francises
                                      from Panaji, Goa
                                      Apr 2, 2018
                                      Resolved
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                                      Resolved

                                      Address: 403517
                                      Website: www.flipkart.com/order_details?order_id=OD211582377447087000&src=od&link=order_number

                                      I am mr. Francis d'souza from goa. My home address : house no. 308/3, nearby zagoria temple, dando - waddo, siolim, bardez, north - goa. I have purchased g five g9 3 mobile phone from flipkart online in february 2018. I have received on 26 february 2018. Among all these three mobile phone one of the mobile phone is not coming on from yesterday on wards
                                      Please you see that by tomorrow anyhow you will have to send anyone of your person to my home above mentioned address and collect these mobile phone. You will have to take back these mobile phone and replaced these mobile phone to me and give me another new mobile phone that ie. G five gg9 mobile phone.

                                      Please you do my above mentioned favour as soon as possible..

                                      Thank you,

                                      Your scencerly,

                                      (Mr. Francis d'souza)
                                      Mobile no. : [protected]
                                      +2 photos
                                      May 5, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Apr 02, 2018
                                      Updated by Francises
                                      OD[protected]

                                      Verified Support
                                      Apr 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      May 05, 2018
                                      Flipkart Customer Care's response
                                      We see that the product was delivered to you on February 22, 2018 and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center for further assistance. Closing the complaint from our end..
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                                        J
                                        Joseph shine Briller
                                        from Changanacheri, Kerala
                                        Apr 2, 2018
                                        Resolved
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                                        Resolved

                                        Address: 682504

                                        Sir,
                                        I orderd laptop keyboard on 22nd march, order no - od[protected]. To check apps update order will deliverd before 28th march., but still i didn't get item. Now i check the app, the item returnd.
                                        This is flipcart online purchase?? Very bad. Same item in amazon. I think amazon is better than u. I waste my time. I will share this feedback to all
                                        +3 photos
                                        May 5, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 02, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        May 05, 2018
                                        Flipkart Customer Care's response
                                        We would like to inform you that we tried reaching on your registered number but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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