Flipkart Complaints & Reviews

Address: New Delhi, Delhi, 110025

Website: Flipkart

Sir
My flipkart egv rs 7700 is deactivated without any reason. I reported to flipkart customer care but they are not taking any action.
My email id - [protected]@gmail.com
Please reactivate my egv.
I added flipkart gv on 12th march and after one day egv deactivated without any reason.
Plz refund my money back. Rs 7700
My contact number is [protected]...

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2 Comments

Address: 679303

I am purchased a vivo v 7 mobile o 12-03-18 in flipkart and click return and refund option in the same date 12-03-18, but 16-03-18 the item deliverd to me your courier partner they tell flipkart will collect the returned item. But no return or refund is awailable that product only replacement is available its cheating registerd mo no [protected] please return my item and make refund.

May 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to return of his order. We have interacted with the customer and informed that refund has been done from seller end. Hence, closing the complaint from our end.

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Address: New Delhi, Delhi, 110086

Coolpad cool1 dual having problem on display as well as started hanging. Purchased on august 2017 from flipkart.
Gstin: 07aagcc4236p1zb
Invoice no: faap[protected]
Date of purchase:[protected]
On account of anupam tiwari
Address: b-523, inder enclave, phase-ii, near chhath talaab, kirari suleman nagar, delhi. Pine code: 110086
Complained telephonically earlier (Approx. 15 days before) but all in vain.
Kindly do the needful as soon as possible.

Apr 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I received a set of 4 dvds containing watch dogs2 game on 16th march 2018 through courier: e kart logistics, courier awb no: fmpc[protected]. While trying to install it on windows-7, trojan virus is found. I even took risk of installing the game by temporarily disabling anti virus but still no luck. I am quite unhappy with flipcart for delivering virus/malware infected watch dogs2 pc game. Please check the attached snapshot andprovide the quick resolution or else refund my money (Rs. 490/-) along with penalty as it has wasted my several hours since last night.
Sukhdev singh
T2/101, lotus boulevard, sector-100, noida (U. P.) - 201301
Mobile: +91-[protected], [protected]

Apr 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that replacement has been delivered from seller end same has been confirmed by customer. Feedback noted for mishap. Hence, closing the complaint from our end.

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The worst online shopping store is flipkart, disappointed many customers.
Every time when i add the redmi note 5 pro into the cart and than as soon as possible i go for checkout, but what i see is horrible.
How can any product go out of stock after adding it into cart within the fraction of second.
This same thing happened to me twice in a row.
Why flipkart allow us to add this into the cart, if they want to remove it out from the cart again.

Apr 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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I placed an order of sony headphones worth rupees 6499 through pnb debit card message came that payment is successful and delivery is expected but on the flipkart app it showed that mode of payment is cash on delivery. And the order was still not placed.

Mode of payment debit card
Date of order 16th march 2017
Time of order is 10 pm
Place of delivery shimla

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by Nitant Sharma The order is shipped but the app still shows cash on delivery but the transaction was successful

Order number OD[protected]

Mar 17, 2018

Updated by Nitant Sharma But it still ask for cash on delivery

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery of product issue. We have interacted with the customer and customer confirmed that order has been delivered to him. Hence, closing the complaint from our end.

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I have placed an order for the redmi note 5 (Gold, 64 gb with order id od[protected] at 12.30pm on 14th march 2018.
At 12.46 pm on the same day i received mail regarding cancellation of the said order.
At 13.28pm on the same day i received another email confirming the order and expected delivery of the item by march 15th 2018.
The item was not delivered even on 16th march.

On being enquired about the subject order with the customer care executive, he was not able to satisfy me.

May i know whether the team "flipkart" is able to clarify the subject mishap.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to cancellation of order. We tried interacting with the customer but couldn't connect through so information has been sent with registered email ID. Hence, closing the complaint from our end.

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Address: 136135

Website: www.flipkart.com

Hi, i have ordered indus valley bio organic argan oil shampoo - triple pack (300 ml) via order id: 0d[protected] for total price rs.409. Price listed on website is rs 369 and after tax i paid rs 409. I received the order on time and found only 1 pack instead of 3 as per advertisement. Please look into it asap and let me know what next i need to do?

Apr 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product missing unit as found only 1 pack instead of 3 as per advertisement. We have interacted with the customer and informed that refund has been done from seller end. Feedback noted for mishap. Hence, closing the complaint from our end.

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Address: 500081

Date of incident:[protected]: 12.22pm
Client number:[protected]
Description:
I ordered philips in-she1515bk/94 wired headset with mic in flipkart on march 19, 2018 at 12.22pm. It cost 10 rupees and for travelling charges 40. Totally 50 rupees. I payed money through online payment. I am eagerly waiting for my headsets, but after at 4.36pm i got message from flipkart telling that "refund initiated". After that i seen my flipkarts orders then it is showing item cancelled by seller. I don't know why flipkart cancelled my order without my permission.
I got refund through giftcards. I don't want the giftcards. I want only the headsets. Please send me the headsets.

Apr 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response We interacted with the customer and informed that due to price issue the order got cancelled and so we apologized for the inconvenience and provide him E-gift Voucher of Rs. 100 for the inconvenience caused. Hence, feedback taken and closing the complaint from our end.

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I placed my order two weeks back. The order tracking showed that the item has reached the nearest hub which is just 20 minutes from my house but the item was not delivered. When i contacted flipkart, they said it cant be delivered as my pincode and address is mismatch. How is this even possible? If they cannot deliver, the customer should be notified properly. I have not got a proper solution to this. The customer care asked me to place a new order. So again i will give my address and finally they will again tell me there is a mismatch. This is going to be like a never ending loop. Very very bad service.

This is my first and now the last experience with flipkart. The worst experience in online shopping. If there was a possibility of giving a negative start i woukd have definitely chosen that. I hope to find some solutiob to this other than me changing my house to some address in their system and then hopefully there wont be such a mismatch. Even the customer service person was very rude. Never again buy from flipkart. I have been buying from other online shopping sites. But such a experince is for the first time. Hope this can be solved.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.

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Address: Alappuzha, Kerala, 690505

Very bad service. After placing order and order delivery status showing rhe item reached nearest hub, it wasn't delivered. When contacted, they said pin code is wrong and fresh order to be placed. But how can i change my house adress? Very very bad experience. Never order on flipkart. This is the worst excuse. If item cant be delivered then why take the order.

May 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.

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Address: Jamnagar, Gujarat, 361008

Dear sir,
I purchased double door haier refrigerator form flipkart in exchange offer, the wishman has come with new fridge and some problem of delay due to my family members have sleep at afternoon he angrily with some word exchange after that without he seen my old fridge he reported that fridge is not working while actually my fridge is working presently, i complaint against this but still they not listen my complaint please justice me
From rahul oza
[protected]

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery related. We have interacted with the customer and informed that as due exchange issue its RTO and refund is done customer confirmed about the refund and given Feedback about the FE. And asked informed the customer to place the fresh order once its available in stock so that we can deliver and told all the details he can check once refund has been done from seller end. Hence, closing the complaint from our end.

May 26, 2018

Updated by ozarahul No solution bogus deal only talked no solution yes, third class and misbehaving wishman, can prove more capable than customer, go for Amazon

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O

ozarahul

from Kandla, Gujarat

May 26, 2018

Bogus no solution only talked, third class person wishman, go for Amazon

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The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.17 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Srikrishna sai
[protected].

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to order cancellation. We have interacted with the customer and apologized for the inconvenience and informed him due to price issue the order was cancelled. Requested him to place a fresh order and we have added 100 rupees as Token Of Apology to his wallet as an Electronic Gift Voucher. Customer asked not to repeat. Feedback taken.Hence, closing the complaint from our end.

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Website: Flipkart

Dear sir/madam,
The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.19 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Hanushanth kumar s
Chennai-600056
[protected]

Apr 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Mar 20, 2018

Updated by Hanushanthkumar Still Now no solution has been found. There is something to reverted. I can accept that you have introduced the wrong price . But the thing i cannot accept that the item has been cancelled by you, a message had been received. I am more depressed by this message. Kindly do the necessary action.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/madam,
This is totally irritating done by Flip-kart team. Very Much mentally disturbed and depressed by such action (i.e No action taken). Do revert us with the possible solution.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
I got a call officially from Flip-kart, saying that we are apologizing for the issue, that has been caused. I cannot digest the issue, what they are saying. If in a situation like me, you are going it to gift anyone, being a quality product, while gifting it anyone who is close to you (the lover of Electronics), you have ordered it, the shipment has been finalized by around 12.15 PM on Friday[protected] and suddenly a message gets delivered that it has been cancelled by Yourself (ie. the Customer (Me)) and again the message gets displayed as it was cancelled due to wrong price mentioned by 4.15 PM .Feel it, how it hurts, get physically and mentally depressed.The flip kart Customer care said that it was a technical issue by the seller. My question is that i ordered the product around 12.15 ~ 12.20 PM, automatically shipment has been done and intimated that you will receive the product on Sunday. I received the message around 4.17 PM on the same day. I questioned the flip-kart customer care why it took 4 hours to cancel the order, he said the seller might be busy, before releasing the offer of the product, wont the seller check it before they launch it and even after releasing they might not check it, whether the product price released is right or wrong, is this the right way to communicate. I got the answer like this. Will it take 4 hours to check the product which is released is right or wrong, not the right way to accept the mistake. i am really disturbed feels very much annoyed, wasted all my time to express via telephonic communication for more than 30 minutes and via this email. I thought flip-kart provides me the right solution for the concern. but i feel i didn't get it. Please Flip-kart provide me the best solution for it and it is not the right way to treat your customers. Provide me the best solution in reconsidering the shipment of the product at the same price, so that the seller will be aware while releasing the product before launching it and he should realize it. Do the needful as early as possible.

Regards,
Hanushanth Kumar S
Chennai-600056
[protected]

Mar 23, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
On continuation to the attached pdf, the issue has not been resolved yet, with no proper explanations, in which i am not satisfied. This is not the right way to close the issue to your customer. I am very much physically and mentally disturbed, wasting all my time, energy in narrating an email to you for the past one week, etc. Sorry to say still i am not at all satisfied with your explanation.Else please escalate the issue to your higher official. Please do the needful.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Mar 27, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
This is very much disgusted about the issue. No proper response and satisfactory answer inorder to resolve the problem. Please provide a better solution in order to resolve it. Wasting all my time, energy leading to such a behaviour is not an encouraging one.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 04, 2018

Updated by Hanushanthkumar Dear Sir/madam,
Still no proper response from the flipkart team. Please take necessary action.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 30, 2018

Updated by Hanushanthkumar Complaint has not been resolved till now

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to pricing error. Hence, closing the complaint from our end.

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The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Bad service by flipkart. And the worst experience with the seller...

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response Consumer's complaint was about his order being cancelled, we interacted with consumer, apologized and informed the reason for cancellation and educated about our policies. Hence, issue resolved by issuing refund and closing complaint from our end.

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Address: Mumbai City, Maharashtra, 400053

I ordered a cell phone which should be delivered to me today as per notificetion msg received from flipkart and as i mentioned work time for delivery it should deliver to me before 5.00pm. I called a courier guy (Refuses to tell me his name) to ask expected delivery time. He argued that he is doing delivery as per his schedule and can not come before 6.00 pm. I asked him then what is use of mentioning work hours in delivery timing. Again he argued on the same saying "aisa hi hota hai" flipkart should take action on such or increase timing of work hour delivery rather than making us fool.

Vikas pachumbre
[protected]

Apr 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery time issue. We have interacted with the customer and customer confirmed that order has been delivered within given time from seller end. Hence, closing the complaint from our end.

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R

rajputhacks2018

from Bithur, Uttar Pradesh

Mar 16, 2018

LOGIN ID - [protected]
when i try to login on flipkart with the above mention id it shows an error
"login unsuccessful"

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Address: 534275

Website: flipkart.com

The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Worst service by flipkart. And the worst experience with the seller.

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A

ajithkumar velusamy

from Chennai, Tamil Nadu

Mar 21, 2018

I ordered today but I cannot get my track order link

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M

M.Suhel

from Ahmedabad, Gujarat

May 15, 2018

Seller cancelled my order after payment and not refund yet they show refund completed but payment not recived in my account

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Address: 560045

Website: Flipkart.com

Order id : od[protected]

I have purchased a philips sound bar on 26th feb 2018 in flipkart,

Product got delivered on 2nd march 2018,

When i opened the package there was just old dvd player instead of speakers without any brand box,

I requested for return on 2nd march 2018 evening,

Return pick up was successfully done on 3rd march 2018 morning at 10 am,

To my surprise on 3rd march at around 9 pm i got a text message, your return pick up was rejected due to missing items,

On 4th march i called customer care on toll free no and explained everything to them as pick up was done yesterday,

Sent many emails and called many times to them till date but my issue has not solved nor i got my refund,

I look forward your support into this.

Apr 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is different. We have interacted with the customer and informed that as per update from seller right product has been delivered to him and we will not able to help much on this. Hence, closing the complaint from our end.

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Hi,

I seriously have no idea regarding the chargeable amount of 2, 752.11 rs. I am very confident that i have not used my credit card at all. The reason is i am not even in india from last january 2018. And suddenly what the heck i see that i am being charged of this amount in the last month which i don't even know, fortunately i checked my statement and then saw i did not order anything, the fact is why would i use if i am not in india.

I have all the valid proof to show that i have no used this. It can be a big issue, therefore would request you to revert the charges back along with extra charges which was applied.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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M

Mayur suhasiya

from Rajkot, Gujarat

Mar 16, 2018

I ordered Lorem LR 215 watch price:-310 rs
Flipkart saying that your transection was not done but 310 rs deduced from my paytm bank account and order not placed yet.

Txn id :- TX[protected]
Transection Id :- S3145253
Reference number :[protected]

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M

mamta anvekar

from Mumbai, Maharashtra

Mar 16, 2018

I have liked this product but everytime I order this, I either receive the wrong colour or the right colour with bad quality soul.
This is the 3rd time I will be returning the product, and I think I won't purchase it again.very disappointed with the Quality department of Flipkart.

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I had booked acer predator helios 300, on 13- march, it was on sale for 95k. It was supposed to be delivered on 15th march, but it didn't. Then they called and asked to cancel and reorder just now, after the sale ended, now it's priced at 1, 05, 000 which is 15k higher. What will happen next, i am not ready to cancel my order, let the seller send a new piece. I have seen the same problem with another guy, so is this a scam by flipkart??

Ps: the order was placed from account: [protected]@gmail.com, i paid 50% through gift card, and the remaining through emi. Contact [protected] / [protected]

Mar 18, 2018

Complaint marked as Resolved

Finally I received my order after convincing senior in customer care for 2 hrs

Flipkart customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by Prafulla Srinivas Check on this asap

Verified Support

Mar 19, 2018

Flipkart Customer Care's response Customer raised a complaint that he order was delay. Our Concern resolved the issue and even customer confirm product is delivered to him. Closing complaint from our end.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1587

flipkart egv deactivated

vivo v 7

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display + hanging problem

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trojan virus found in watch dogs 2 pc game delivered by flipkart on 16th march 2018

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out of stocking after adding into the cart

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payment successful but order not confirmed

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redmi note 5 (gold, 64gb order id od211786477255443000

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product indus valley bio organic argan oil shampoo - triple pack (300 ml)

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order cancelled by flipkart without consulting me

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worst online shopping experience

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not delivering even when proper pin code is given, asking to change address

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double door refrigerator

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flip-kart

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flipkart

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redmi 5a order cancellation without notifying

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poor courier service - vikasp11989

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cancellation of redmi 5a in flipkart

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product returned but refund not issued since 20 days

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charged an amount which I don't even know, want them to pay back into my account.

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delayed in delivery due to damaged shipment

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