Flipkart Complaints & Reviews

I placed an order with flipkart and selected the mode of transaction as phonepe the transaction was successful but the order was not placed, i immediately escalated the issue to the customer service through email and calls where i was told the refund will be done in 8 hrs, which did not happen i was told to contact my bank. My bank shared the details of a successful transaction to flipkart.
After a week the customer service told me to contact the phonepe customer service because it's another department i forwarded all my emails to them, the issue was not answered for few days unless i wrote an email stating for an legal action to be taken against them. I was replied but they are trying to confuse with different transactions i made on that day. Its almost 15 days now.

Transaction id:[protected]
Date of transaction: 11th feb 2018
Time : 14:04

Recently i ordered a roti maker on flipkart & got a cheap unbranded, damaged, substandard roti maker. Instead of making rotis it was rolling out puris.

I wanted a full refund but their app allowed only replacement, which i had not option but to choose.

When the replacement came the courier person refused to give me the same saying your product has quality issues & i cannot replace it.
Duh... That's why i wanted a refund.

Anyway so he asked to call their helpline which i did & was assured a refund. When the next pick up guy arrived he said your product is damaged & i cannot take it as you had mentioned quality issues.
Please note as much as i dont like this product, it is most certainly not damaged. I am not happy with what i got, whether you call it quality issues or damaged goods. I don't want it. Period.

I want it gone from my house & want a full refund.

Another question how can a courier person be authorised to certify if the product is damaged or not? Isn't it his job to just pick up, check if everything is there & leave?

Can you please help with this issue.

During the first flash sale of redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please do the needful

I placed a order of redmi 5a from flipkart but tge order was cancelled by the seller within 20 mins.. Very bad service from flipkart. My order id od[protected]. The maximum quantity was not mentioned below the product like amazon.. Usually flipkart will block while checkout if the user reached max quantity.. This is my 2nd order only.. Pls revert the cancellation and ship my order as soon as possible.

I have placed an order today on flipkart with order id od[protected] for redmi 5a mobile but order was cancelled by seller (Truenet commerce) without any email or sms or any notification. Why it is cancelled.. It took so much effort to place order and seller cancelled it..
I work at a office and luckily only my order gets placed so i order and give fones to my friends. I might order 3-4 more also. I need my order and dont want to get it cancelled again..
My email id is grewal. [protected]@yahoo.com
Contact number is [protected]

Nothing has happend

They are saying seller can reject the return request

This is not a good business practice they are cheating customer, neither they have informed the customer by call or sms that yr request is rejected,

Customer is waiting for the pickup, and sliently rejected the request

Cutomer can be always we loging to watch the notification

When u intitiated to buy the product otg confirnation is required
When yr order accepeted the call will give for confirmation and sms to yr number
When delvery guys come for delivery the call and sms will come

But at the time of return request rejeceted, no informatation will come

This is a fraud case they just want to sell fake product and help the buyer to make money anf flipcart to earn commision, lets cutomer face the challenges

1. I bought an item which they claimed as a genuine brand eventually turned out to be a fake duplicate.
2. I have put the reqwest on same date i got the confirmation id0d[protected] it will be picked on 8feb
3 till date no pick up, i called flipcart exe he say the seller rejected
4. I asked why he say i donot know i will not help u
5 i said what should i do he said u must got the sms about cancellation i said no i didn't get
6. I said please help he said so produly i will not do and we will not help u i said but why the seller rejected and no intimation, about he said u have check i said i am waiting for the pick up
7. These call centre not give proper response

Please return it

Satendra

Am not purchase item. Somebody use wrongly my crdit card. Please refund my money
In my account. I don't know order number because. Somebody use. So i know only my txn id tx[protected]
Txn id tx[protected]
My register mail id [protected]@gmail.com
Please stop the order
And refill the amount in my account
My debit amount 5000 some thing

I placed a return request for my asus laptop which I purchased. There was technician visit but without my knowledge technician has cancelled our request... that ### has not even informed about this update. Please make sure issue is solved.. Or else I will have to lodge a compliant in consumer FORUM against flipkart...

My flipkart registered account number is [protected] and flipkart registered mail id is [protected]@gmail.com flipkart has blocked my account which was having 14000 rupees gift cards added, i have complaint many times about that to flipkart but they are not helping me, they are saying that i have taken compensation unfairly that's why they have freezed my account but i have explained them many times that i haven't asked for the compensation amount. Actually i have ordered a billion fast grind mg122 500 w mixer from flipkart and my order i'd is od[protected] but that seller has cancelled my order and then flipkart sent me a mail that seller was unable to process my order that's why seller he providing me a 100 rupees gift card for continuous trust in flipkart, so the seller himself issued the 100 rupees gift card as a compensation and i have sent all these info to flipkart through mail but they are now not replying to my mails i have bought all the gift cards from zingoy app for purchasing a mobile but now they have freezed my account without any reason and they are not providing me any solution so it's my request to u to please look into my issue and help me to get my 14000 rupees back they are sending me same mail again and again, they are just copying the same mail again and then sending me. Flipkart is not providing me any help so please help me below i am attaching some proofs against flipkart please look into all this matter and then help me to recover my money

Respected sir/ madam :

I booked redimi 5a gold colour today and i received message for that also that my order is placed successfully but after sometime i got another message of cancellation of my order both messges are as under.

Please provide me my order and take necessary actions in this regards

Thanking you.. Oblige...

Order placed: your order for redmi 5a (Gold, 16 gb) with order id od[protected] amounting to rs.4999 has been received. You can expect delivery by tuesday, feb 27, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/LYaC7LuuuN

Cancelled: sorry, due to high demand for this item and in order to provide all customers an equal opportunity, the seller has cancelled your order for redmi 5a (Gold, 16 gb) with order id od[protected]. Please check your email for more details.

Step up your game flipkart!!
I'm very upset about the product given to me. Ipro portable charger is the product i bought. After 2 days the chord wasn't charging and after i returned im getting a defective product. The chord is spoiled and has pink colour on it and the on/off button isn't working. I want my money back. This is not acceptable. The first time i order a charger and that was also defective. So this is what i got in return....

आज मेरा रेडमी 5a का आर्डर truenet commerce के द्वारा कैंसिल कर दिया गया बिना मेरी इज़ाज़त के ।ये कुछ और नही बल्कि ग्राहक के साथ धोखा है।कृपया मेरे आर्डर provide करवाये।यदि सभी नही हो पाते है तो कम से कम 1 या 2 ही दे।मैं पिछले 15 दिनों से इंतज़ार कर रहा था।जब इस बार मेरे आर्डर successfully हो गए तो इन्हें अपने आप कैंसिल कर दिया गया।कृपया कभी ऐसा मत कीजिये।

I have ordered mobile cover but that's not fit on my mobile so request flipkart for replacement flipkart say me wishmaster will pickup your product and replacement shipped but about 7 day i nobody come i requested flipkart to be helfull but flipkart say wishmaster on the way and reach you 7 pm at your address and next day flipkart cancel my return... Without any reason.

I have placed an order today on flipkart with order id od[protected] for redmi 5a mobile but after 10 minutes the order was cancelled by seller (Truenet commerce). Why it is cancelled.. It took so much effort to place order and seller cancelled it..
I have 11 employees at my farm and m buying for them.. Bought just 3 till now and 4th got cancelled.. Will be ordering 8 more for everyone and i[censored] agree to provide me all now then i wont place order again but i[censored] cant then i need my order and dont want to get it cancelled again..
My email id is [protected]@gmail.com
Contact number is [protected]

My flipkart gift voucher is deactivated due to some issue please reactivate it. So i requested you to please resolve my problem as soon as possible. Its very important to me. While i am trying to add this it shown as its belong to a wallet. But i didnot add this to any account. So i requested you to please activate my gift voucher.
Please resolved my problem as soon as possible

The worst seller. It cancels the order without any confirmation from customer. I ordered redmi 5a 4 piece other account through flipkart from this seller, privious i order 3 piece redmi 5a and product delivered but this time product cancelled and it got cancelled today without any reason. Also flipkart support is the worst. Flipkart is the pulpet of the sellers and does not have any value of their own. They simply waste the time of customer by organizing fake flash sale to gain popularity, without any product.

आज मेरा रेडमी 5a का आर्डर truenet commerce के द्वारा कैंसिल कर दिया गया बिना मेरी इज़ाज़त के ।ये कुछ और नही बल्कि ग्राहक के साथ धोखा है।कृपया मेरे आर्डर provide करवाये।यदि सभी नही हो पाते है तो कम से कम 1 या 2 ही दे।मैं पिछले 15 दिनों से इंतज़ार कर रहा था।जब इस बार मेरे आर्डर successfully हो गए तो इन्हें अपने आप कैंसिल कर दिया गया।कृपया कभी ऐसा मत कीजिये।

I order the phone and received sms that order has been places successfully.. But it is canceled automatically. The flipkart attended me very poorly and have no reply for it.. We wait for whole week for flash sale and when we get it flipkart cancel it... What is the use of flipkart then... I am ordering something and ready to pay for it.. Then how i can cancel my order

I ordered a mobile mi note5 pro. The order had been placed and i had received confirmation sms notification regarding the same. But within a seconds both the time the order got automatically cancelled with no proper explanation what so ever. After first order cancellation i talked with costumer care and placed second order for the same with their end consultation and promise that the same thing will not happen.

I wanted to buy a xiaomi redmi 5a grey (2gb/16gb) for my father from flipkart.com. I successfully placed my order but they cancelled my order without any reason. I wanted to file a complaint because i wasted my time and took leave from college just to book this phone. My order id is od[protected]. I want compensation as soon as possible. Please help me.