Flipkart Complaints & Reviews

Address: Alappuzha, Kerala, 690505

Very bad service. After placing order and order delivery status showing rhe item reached nearest hub, it wasn't delivered. When contacted, they said pin code is wrong and fresh order to be placed. But how can i change my house adress? Very very bad experience. Never order on flipkart. This is the worst excuse. If item cant be delivered then why take the order.

May 1, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to order has been cancelled. We have interacted with the customer and informed that the address mentioned is not serviceable that's the reason why order has been cancelled, customer told address is correct as getting delivery from other Online shopping. Feedback noted . Hence, closing the complaint from our end.

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Address: Jamnagar, Gujarat, 361008

Dear sir,
I purchased double door haier refrigerator form flipkart in exchange offer, the wishman has come with new fridge and some problem of delay due to my family members have sleep at afternoon he angrily with some word exchange after that without he seen my old fridge he reported that fridge is not working while actually my fridge is working presently, i complaint against this but still they not listen my complaint please justice me
From rahul oza
[protected]

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery related. We have interacted with the customer and informed that as due exchange issue its RTO and refund is done customer confirmed about the refund and given Feedback about the FE. And asked informed the customer to place the fresh order once its available in stock so that we can deliver and told all the details he can check once refund has been done from seller end. Hence, closing the complaint from our end.

May 26, 2018

Updated by ozarahul No solution bogus deal only talked no solution yes, third class and misbehaving wishman, can prove more capable than customer, go for Amazon

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O

ozarahul

from Kandla, Gujarat

May 26, 2018

Bogus no solution only talked, third class person wishman, go for Amazon

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The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.17 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Srikrishna sai
[protected].

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to order cancellation. We have interacted with the customer and apologized for the inconvenience and informed him due to price issue the order was cancelled. Requested him to place a fresh order and we have added 100 rupees as Token Of Apology to his wallet as an Electronic Gift Voucher. Customer asked not to repeat. Feedback taken.Hence, closing the complaint from our end.

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Website: Flipkart

Dear sir/madam,
The product philips in-she1515bk/94 wired headset with mic, the order has been placed on[protected] on 12.19 pm and it displayed the message will be delivered on[protected]Sunday). Now it is showing that the order has been cancelled by you, an automatic message has come from flip-kart. As indeed i didn't cancel my order. So kindly process my order. Is this the way to place and cancel the order to the customer. Your co operation is highly solicited. Not the right way to treat the customer. I want my product, that is it.

Regards,
Hanushanth kumar s
Chennai-600056
[protected]

+2 photos

Apr 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Mar 20, 2018

Updated by Hanushanthkumar Still Now no solution has been found. There is something to reverted. I can accept that you have introduced the wrong price . But the thing i cannot accept that the item has been cancelled by you, a message had been received. I am more depressed by this message. Kindly do the necessary action.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/madam,
This is totally irritating done by Flip-kart team. Very Much mentally disturbed and depressed by such action (i.e No action taken). Do revert us with the possible solution.

Mar 21, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
I got a call officially from Flip-kart, saying that we are apologizing for the issue, that has been caused. I cannot digest the issue, what they are saying. If in a situation like me, you are going it to gift anyone, being a quality product, while gifting it anyone who is close to you (the lover of Electronics), you have ordered it, the shipment has been finalized by around 12.15 PM on Friday[protected] and suddenly a message gets delivered that it has been cancelled by Yourself (ie. the Customer (Me)) and again the message gets displayed as it was cancelled due to wrong price mentioned by 4.15 PM .Feel it, how it hurts, get physically and mentally depressed.The flip kart Customer care said that it was a technical issue by the seller. My question is that i ordered the product around 12.15 ~ 12.20 PM, automatically shipment has been done and intimated that you will receive the product on Sunday. I received the message around 4.17 PM on the same day. I questioned the flip-kart customer care why it took 4 hours to cancel the order, he said the seller might be busy, before releasing the offer of the product, wont the seller check it before they launch it and even after releasing they might not check it, whether the product price released is right or wrong, is this the right way to communicate. I got the answer like this. Will it take 4 hours to check the product which is released is right or wrong, not the right way to accept the mistake. i am really disturbed feels very much annoyed, wasted all my time to express via telephonic communication for more than 30 minutes and via this email. I thought flip-kart provides me the right solution for the concern. but i feel i didn't get it. Please Flip-kart provide me the best solution for it and it is not the right way to treat your customers. Provide me the best solution in reconsidering the shipment of the product at the same price, so that the seller will be aware while releasing the product before launching it and he should realize it. Do the needful as early as possible.

Regards,
Hanushanth Kumar S
Chennai-600056
[protected]

Mar 23, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
On continuation to the attached pdf, the issue has not been resolved yet, with no proper explanations, in which i am not satisfied. This is not the right way to close the issue to your customer. I am very much physically and mentally disturbed, wasting all my time, energy in narrating an email to you for the past one week, etc. Sorry to say still i am not at all satisfied with your explanation.Else please escalate the issue to your higher official. Please do the needful.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Mar 27, 2018

Updated by Hanushanthkumar Dear Sir/Madam,
This is very much disgusted about the issue. No proper response and satisfactory answer inorder to resolve the problem. Please provide a better solution in order to resolve it. Wasting all my time, energy leading to such a behaviour is not an encouraging one.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 04, 2018

Updated by Hanushanthkumar Dear Sir/madam,
Still no proper response from the flipkart team. Please take necessary action.

Regards,
Hanushanth Kumar S
[protected]
Chennai-600056

Apr 30, 2018

Updated by Hanushanthkumar Complaint has not been resolved till now

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to pricing error. Hence, closing the complaint from our end.

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The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Bad service by flipkart. And the worst experience with the seller...

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 19, 2018

Flipkart Customer Care's response Consumer's complaint was about his order being cancelled, we interacted with consumer, apologized and informed the reason for cancellation and educated about our policies. Hence, issue resolved by issuing refund and closing complaint from our end.

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Address: Mumbai City, Maharashtra, 400053

I ordered a cell phone which should be delivered to me today as per notificetion msg received from flipkart and as i mentioned work time for delivery it should deliver to me before 5.00pm. I called a courier guy (Refuses to tell me his name) to ask expected delivery time. He argued that he is doing delivery as per his schedule and can not come before 6.00 pm. I asked him then what is use of mentioning work hours in delivery timing. Again he argued on the same saying "aisa hi hota hai" flipkart should take action on such or increase timing of work hour delivery rather than making us fool.

Vikas pachumbre
[protected]

Apr 19, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivery time issue. We have interacted with the customer and customer confirmed that order has been delivered within given time from seller end. Hence, closing the complaint from our end.

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R

rajputhacks2018

from Bithur, Uttar Pradesh

Mar 16, 2018

LOGIN ID - [protected]
when i try to login on flipkart with the above mention id it shows an error
"login unsuccessful"

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Address: 534275

Website: flipkart.com

The worst experience i have ever came across. I have order redmi 5a, after missing it twice. It got shipped and almost reached, and i got a message that refund will be done soon. When i checked the tracking in flipkart it showed that the product was cancelled by me. Flipkart support said that it was cancelled by seller to satisfy others... What, to satisfy others will they cancel my order?. Worst service by flipkart. And the worst experience with the seller.

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A

ajithkumar velusamy

from Chennai, Tamil Nadu

Mar 21, 2018

I ordered today but I cannot get my track order link

cancellation of redmi 5a in flipkart - Comment #3046079 - Image #0

cancellation of redmi 5a in flipkart - Comment #3046079 - Image #1

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M

M.Suhel

from Ahmedabad, Gujarat

May 15, 2018

Seller cancelled my order after payment and not refund yet they show refund completed but payment not recived in my account

cancellation of redmi 5a in flipkart - Comment #3097576 - Image #0

cancellation of redmi 5a in flipkart - Comment #3097576 - Image #1

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Address: 560045

Website: Flipkart.com

Order id : od[protected]

I have purchased a philips sound bar on 26th feb 2018 in flipkart,

Product got delivered on 2nd march 2018,

When i opened the package there was just old dvd player instead of speakers without any brand box,

I requested for return on 2nd march 2018 evening,

Return pick up was successfully done on 3rd march 2018 morning at 10 am,

To my surprise on 3rd march at around 9 pm i got a text message, your return pick up was rejected due to missing items,

On 4th march i called customer care on toll free no and explained everything to them as pick up was done yesterday,

Sent many emails and called many times to them till date but my issue has not solved nor i got my refund,

I look forward your support into this.

Apr 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is different. We have interacted with the customer and informed that as per update from seller right product has been delivered to him and we will not able to help much on this. Hence, closing the complaint from our end.

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Hi,

I seriously have no idea regarding the chargeable amount of 2, 752.11 rs. I am very confident that i have not used my credit card at all. The reason is i am not even in india from last january 2018. And suddenly what the heck i see that i am being charged of this amount in the last month which i don't even know, fortunately i checked my statement and then saw i did not order anything, the fact is why would i use if i am not in india.

I have all the valid proof to show that i have no used this. It can be a big issue, therefore would request you to revert the charges back along with extra charges which was applied.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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M

Mayur suhasiya

from Rajkot, Gujarat

Mar 16, 2018

I ordered Lorem LR 215 watch price:-310 rs
Flipkart saying that your transection was not done but 310 rs deduced from my paytm bank account and order not placed yet.

Txn id :- TX[protected]
Transection Id :- S3145253
Reference number :[protected]

charged an amount which I don't even know, want them to pay back into my account. - Comment #3041617 - Image #0

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M

mamta anvekar

from Mumbai, Maharashtra

Mar 16, 2018

I have liked this product but everytime I order this, I either receive the wrong colour or the right colour with bad quality soul.
This is the 3rd time I will be returning the product, and I think I won't purchase it again.very disappointed with the Quality department of Flipkart.

charged an amount which I don't even know, want them to pay back into my account. - Comment #3041637 - Image #0

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I had booked acer predator helios 300, on 13- march, it was on sale for 95k. It was supposed to be delivered on 15th march, but it didn't. Then they called and asked to cancel and reorder just now, after the sale ended, now it's priced at 1, 05, 000 which is 15k higher. What will happen next, i am not ready to cancel my order, let the seller send a new piece. I have seen the same problem with another guy, so is this a scam by flipkart??

Ps: the order was placed from account: [protected]@gmail.com, i paid 50% through gift card, and the remaining through emi. Contact [protected] / [protected]

+2 photos

Mar 18, 2018

Complaint marked as Resolved

Finally I received my order after convincing senior in customer care for 2 hrs

Flipkart customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by Prafulla Srinivas Check on this asap

Verified Support

Mar 19, 2018

Flipkart Customer Care's response Customer raised a complaint that he order was delay. Our Concern resolved the issue and even customer confirm product is delivered to him. Closing complaint from our end.

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Address: Bangalore, Karnataka, 560049

Website: flipkart

I have ordered redmi 4 but order taken as redmi note 4. I wanted it to be replaced with a different mobile (Honor 7x blue color 4gb ram and storage 64gb). Firstly replacement policy is not clear, flipkart says device will be replaced which is not clear on either same model or different make and model as well. When i talk to their representatives, then i realize it's only with the same model which is not right. I want to replace it with a different brand one honor 7x.

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is defective. We have interacted with the customer and he is telling that he has the overheating issue, informed we will arrange TV and help, but customer is so adamant about the return policy, he want to replace the device with some other product, informed we do not have that option he was telling that it is not mentioned properly informed we take the feedback. Hence, closing the complaint from our end.

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Website: Flipkart, RetailNet and Ekart Logistics

I ordered acer i3 7130u laptop which is selling at a discounted price during sale and placed order from the seller retailnet and flip-kart assured me of two day delivery and shown that they shipped the product through e kart logistics on 15th march 2:33 am and on 16th of march 2018 i checked tracking details and it showed that the shipment has reached a hub near to me but couldn't delivered due to damage, "note this" i came to know this myself...

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Address: 500074

I have a purchased 3+1+1 soft set from flipkart in january month 2018. I received one damage sofa. I have informed to customer care people and they told they will arrange a tech visit. But it was not happend on time. After few follow ups, seller contacted me and asked to send the pics of damaged item. After sending the pics, he agreed to replace a new peice. And he forced me to modify the rating in flipkart site from 1 to 3. I done it. But he didnot replace the item till today (March 16th). When ever i called custome care, they are taking a complaint and giving one week time. Its almost near to 2 months.

Apr 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is damage. We have interacted with the customer and informed that replacement has been done from seller end same has been confirmed by customer. Hence, closing the complaint from our end.

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Address: Jhunjhunu, Rajasthan, 333001

Website: www.flipkart.com

Sir,
Mene flip-kart se sony 1tb hard disk[protected] ko order ki jis ki order id: od[protected] h.
Mene ye order in k office jhunjhunu me mandwa-mod se liya tha or vhi pr is ka payment kiya. Jb mene ye product roompr aakr open kiya to is me kuch nhi tha ye empty tha. Or mene fir flip-kart company se bat ki to vo mere pese vaps karne ko kha lekin pichhle one moth se vo only mere ko pagl bana rhe h kbi 7day ka name lete h to kabhi 72 hours ka. Lekin abhi tk mere ko mere pese nhi kiya h or jb bi bat karta hu to mere ko khte h ki aap aap k pass company ak mail kregi aap us pr apni complaint kr dena jo ki m 4 time kr chuka hu lekin abhi tk mere ko koi solution mhi mila h.
So aap mere ko mere is company se pese refund kra dijiye.
Mere contact number[protected]
E-mail [protected]@gmail.com

+1 photos

Apr 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Mar 17, 2018

Updated by kdsharma1408 sir, please refund my payment as soon as possible

Mar 20, 2018

Updated by kdsharma1408 Sir, I have not yet received a reply from Flipkart. Nor are they refunding my money.
So please refund me my money.

Verified Support

May 24, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the product was missing in the package when it was delivered. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.

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K

kdsharma1408

from Churu, Rajasthan

Apr 16, 2018

sb se bkwash company

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Address: 400077

Website: www.flipkart.com

Very disappointing experience. I ordered bajaj tc 2007 tower air cooler from flipkart. But unfortunately the product delivered to me was damaged. So i requested replacement for the same. Unfortunately product sent by the omni tech seller was a totally different product. Therefore i rejected the product and did not accept the delivery.

Further i contacted the flipkart and explain the issue but they replied that seller is unable to fulfill the replacement request because they do not have the bajaj
Cooler in stock.

How can i accept the completely different product??? Therefore i requested the refund but still i'm not getting any fair response from flipkart and the damaged product is laying as it is with me.

So i want flipkart should arrange pick up of damaged product and refund my amount as early as possible.

Apr 3, 2018

Complaint marked as Resolved

Got the refund against the damaged product.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We will revert on it.

Mar 22, 2018

Updated by hbprime Finally received good response and Flipkart initiated refund process against the damaged product after product's pick up. The amount will be reflected by 31st March 2018.

Thanks Flipkar for good support.

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H

hbprime

from Mumbai, Maharashtra

Mar 17, 2018

We have spoken with Flipkart and waiting for technician visit.

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My complaint is that recently i have bought amway nutrilite daily of rs.1485/_ on discount price. While consuming the product i feel quite different and have some problems then i earlier take. As such i think it is duplicate and its cover also seems duplicate. Its a health related products if i get negative results who will be responsible. Rs 1485/_ is not a small amount me. I think flipkart is a guinine firm i have shopped so many things from flipkart, i do not disappointed before but this time i feel its fake to buy amway product from flipkart.

Apr 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 16, 2018

Updated by Nanda Sunar Hello, I Nanda Sunar have bought one Amway nutrilite daily few days back on above of number, I guninely feel that the product have adverse result while consuming then before. I feel the product is duplicate and it's cover also seems duplicate. So far health is concern its best to not sold such type of medicine through online. I think flipkart is a guinune firm where I shopped various items from flipkart but this time unfortunately I got duplicate product in fake name. So who will be responsible for my health if I consume such type of duplicate product.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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Address: Bangalore, Karnataka, 815301

Website: Www.flipkart.com

My card got debited twice by rs 6999/- on 9th mar, 2018 while purchasing moto c but order failed. Contacted more than 3-4 times but refund not initiated till date. It appears my mobile no has also been blocked by flipkart to escape from complaint. Also, sent my card statement today but no response from flipkart. Worst service. Amazon is better than flipkart. Flipkart misappropriates other's money. Their customer support worst.

Apr 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

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Address: Jaipur, Rajasthan, 302012

I was most awaited for the redmi note 5 pro sale.. I added 2 times in cart but every time after adding cart its goes to out of stock in 3-4 seconds.. I don't don't know how any body can make payment in 3-4 seconds... I already not trusted on flip kart but now its proved i am right.. Amazon is lakhs times better service than you. I will never buy from flipkart.. This phone will buy from mi store or site now but not from flipkart...

Apr 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Mar 20, 2018

Updated by manu2018 This is not account specfic .. its for all users.. and also you show SALE is on 12PM ... you started it 11:58.. is your server clock is correct???? BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD Service

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Address: Fatehabad, Haryana

Hi sir my name is shukar ram
My email id : [protected]

And my problem is i am unable to update my password.
Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry".
That is the problem i am facing so please solve my problem as soon as possible.
I already attached the screenshot also what i am facing.

Unable update my password

Apr 16, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We will revert on it.

Mar 16, 2018

Updated by [email protected] my flipkard account it's problems no resvoled

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Team
On feb 26, 2018 i received a text that showing the deduction of amount (Rs 10, 999) in flipkart withdrawal my amount through hdfc bank mctf transaction i did not done any transaction on my hdfc debit card (Protected) through flipkart... But i done transaction on december month 2017in big billion days... So refund my money. Debit card no ([protected])

Apr 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by Ambareesha n Kindly check it request you to resolve the problem as soon as possible

Regards
Ambarish
(protected)
[protected]@gmail.com

Verified Support

Mar 16, 2018

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1583

not delivering even when proper pin code is given, asking to change address

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double door refrigerator

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flip-kart

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reg: philips in-she1515bk/94 order getting automatically cancelled without any intimation by flipkart

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redmi 5a order cancellation without notifying

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poor courier service - vikasp11989

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cancellation of redmi 5a in flipkart

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product returned but refund not issued since 20 days

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charged an amount which I don't even know, want them to pay back into my account.

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delayed in delivery due to damaged shipment

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electronic device replacement

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flipkart, retailnet seller and ekart logistics scamming undelivered due to shipment damaged acer laptop

purchased a 3 1 1 sofa from flipkart and received a damaged piece.

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product miss then refund my payment

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bajaj tc 2007 tower air cooler

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complaint regarding shopping of amway nutrilite daily

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refund of rs 13998/-

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redmi note 5 pro out of stock after adding cart

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desktop show unable to update my password.

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refund intait

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