Flipkart Complaints & Reviews

I requested for replacement as my product was freezing and there was auto call disconnection. At first technician visit they filed a false report regarding the issue was resolved. And again today in the second visit the same person was there and they had the same casual behaviour. And secondly the seller has delivered a faulty product. It has not recieved oreo update till now. So i guess flipkart must check these issues and very importantly the technician issue. They always keep saying they will not entertain any troubleshooting provided by the manufacturer. Is it a joke? Mi community forum is providing the steps and they are not accepting those steps. They don't even know how to check the network signal.

Hi sir
I ordered a iball phone from flipkart order id od[protected] when i open the packet phone sealed is open battery is puffed and phone is dead. At the same time i complaint in flipkart customer care they said u will get a replacement for this on or by 4 jan 2018 but phone is not replace. I again compalint for it but still my replacement. I complaint 4 times but no response coming from flipkart. Replacement is cancelled by 4 times.
I want a refund not replacement bz i am not trust u any more and i already purchase a phone from market

Order id - od[protected]

This mobile also.
I purchased 2 mobiles of samsung by flipkart and i also paid the amount of 22k something by the card but by mistake 2 mobile ordered. But
I called and request again and again on flipkart and seller but they are very indecent people they told me that they cannot help me.

I really feel i am very helpless from the flipkart and flipkart seller, i am very tensed and i lost my money 22k something i want to return only one mobile or replace another mobile with more features. But they can't listen me and they are give me headache totally and dipression.

So i want to justice now please listen me and take action against flipkart and seller.
I am very tensed plz take action as soon as possible.

Thanks

I had requested to order a law book... And requesting to pay half from pay balance and remaining from my bank account... Money from bank has been credited to flipkart but pay balance somehow failed... After several request the customer service executive have spoken very rudely.. The book never got ordered but they have not returned my money yet.. I have a text message saying if order not placed money would b returned but nothing of that sort has happened... This is the. Second time flipkart has cheated me

With refrence to the above, we have order a vu tv 49 inch, online on 15-1-17, received the same on 19-1-18, invoice no, fabbnr[protected] dt, 17-1-18, amount rs, 29999 paid by card, and physically check the product it was ok, no physically damage, after that on 19-1-18, service engineer mr, ramesh from jeeves had come to install the same vu tv, during the installation we found vu tv on left side of the screen internal damage was found and mark was showing clearly, the same time we have complained to mr, ramesh, installation service engineer from jeeves, he asked us to check for 2 or 3 days, if the screen display falt will not disapear then complain for replacement to flipcart costumer care, and the same we are requesting you to replace the same with higher model of vu tv with 140 cm, (55 cm,) ultra hd, (4k) led smart tv (Ltd55x1780xwau3d_hdr) costing rs, 50999, out of this amount we have paid for above rs, 29999, the balance amount, rs, 21000 will pay on the same replacement delivery,

Sir, i ordered a cell phone from flipkart (Karbonn titanium jumbo), the item shipped was defective and has performance issues: hangs the moment you switch it on, lags n freezes, display also works hayward. Now, i did not demanded a refund initially, rather, as per 10 day return policy i simply expected a replacement, something i have full right to.

Upon my replacement request, flipkart sent a technician who tried to troubleshoot the phone and then submitted a false feedback and cheated me for all my queries, refer below points:
1. My issue - phone hangs and freezes. Technician's response - with a blunt attitude, said 'sir ab is budget me esa hi phone milega, thode jada pese daal lete to ye issue nhi hota, 5 hajar ke fone me aur kya loge'
2. My issue - inaccurate display/touch
Technician's response: this phone has gorilla glass, so the issue will remain. Dnt expect a better touch.
3. My issue - product replacement.
Technician's response: sir, if you don't sign the blank feedback form, your replacement will not be initiated. Its all upto me, you have to sign else i can deny your replacement request further.

Fraud activity: on that request form, he filled status : 'customer issue resolved, customer happy.'
This is sheer lie and fraud activity by flipkart. Sir, i assure you, my issue is not at all resolved nor am i happy.

Further to above, i called up flipkart again and cc executive raised a new request for return, which flipkart is delibrately keeping as pending so once a period of 10 days is over, my product will not be eligibile for return as per seller's policy. This is a well organized fraud and cheating activity by flipkart, to avoid a customer's return of product.
Customer care executives of flipkart have been constantly making false committments to me about the return of product. They have assured me on calls, my return is aporoved and product will be picked up for return.

Please tell me why am i being cheated in this fashion and who will be responsible once my product is out of 10 day return policy.

Why is flipkart doing this to me just to delay my request and finally deny to it using the replacement policy clause as a tool? Why nobody is taking any action against this organized fraud activity?

What kind of a behavior and tech resolution is this???

I seek resolution to this...

Regards,

Gaurav sharma
[protected]

A defective dell laptop was delivered to me then they did not bother to call me for more than 24 hours even after the complaint was registered. When a request was made to them that since dell, or flipkart are unable to deliver products which is defect-free then they should replace with a better version of which i am agreeable to pay the balance. That too, was turned down by them. My experience with flipkart has been very bad and there is nothing which is known as 'flipkart assured'. The only assurance that you can get is of a defective product which will neither be returned nor replaced. The only assurance that you can get is of a defective product which will neither be returned nor replaced.

Hlw this is a flipkart user
I've ordered only 1piece redmi 5a mobile on 18th Jan. 2018 SALE and order has been succesfuly placed by your side infact it was packed and shipped to my address but however it is return without informing me to u and when i enqired from flipkart coustomer care i found that ny product may be lost or damaged by your side and i've place my order again in next redmi 5a sale
U knw what difficulties user faced while placing their order in any sale and i want to know u that, this was my 1st order of this phone
So plz sir it is kindly request to again place my order so that i can receive it as i was waiting for previously
I will be vry grateful i[censored] kindly accept my request...

Thanks

I did buy an iphone from flipkart. It was damaged from its corners. It doesn’t work properly. It has ten days replacement policy. There is no appearance of replacement in the app. Please resolve my issues soon as possible. Please replace the product soon as possible before the expiration date of replacement policy. I shall be very thankful to you for this.

Dear sir,
After above 4 month no one Refund /Replacement till time .
kindly look in to in to this as mention below .

Flipkart — replacement/refund not provided still 3 month

Umesh singh kushwaha on Jan 6, 2018 Mark as Resolved
Order ID: [protected]

Dear sir
As i many time update and reminder but till time not provide me replacement or refund.
Kindly look into this and do needfull as soon as possible.

Consumercomplaints.in › flipkart › flipkart — replacement/refund not provide me.
Flipkart — replacement/refund not provide me.

2 reviews

Umesh singh kushwaha on dec 13, 2017
Order id: od[protected]

Dear sir,
I umesh singh kushwaha purchase a reebok shoes od no.[protected] on dt 15.10.2017 approx. Rs 7221 (Mrp 12999) by flipkart but recieved a reebok shoes mrp 2999 with diffrent style and colour so i contact flipkart customer care and tell about my issue they say for return request, after many time wait no one come for reverse pick up and automatic cancell reverse pick up 2/3 times.
After many time contact with customer care then they courier guy come and pickup my product but next day return to me my product & saying it is not match with flipkart description and tell me kindly talk and update issue flipkart customer care.
When i re-contact with customer care then say - we update to courier & now pick up compelet no issue but after re-pick up and cancell my pick up after reach on office... Till time my parcell put courier office w/o refund/replacement after copleted approx. 2 month.
Also my account suspended which is i can't login...

Kindly look into this do needfull.. I want refund/re-placement as soon as possible.

Regards,
Umesh
[protected]

Complaint status
[dec 14, 2017] flipkart customer support has been notified about the posted complaint.
Flipkart customer care's response, dec 16, 2017
We will revert on it.
Updated by umesh singh kushwaha, dec 17, 2017
Dear sir,
I will full support to uou and waitinf but kindly do nedfull as soon as possible.
Updated by umesh singh kushwaha, dec 23, 2017
Kindly update me and do needfull...
Why so delay...???
Why not provide me refund or replacement..???
Updated by umesh singh kushwaha, jan 04, 2018
Why not updae me provide me refund /replacement.

Updated by umesh singh kushwaha, jan 06, 2018
Reminder 2


Complaint Status
[Jan 06, 2018] Flipkart customer support has been notified about the posted complaint.
Flipkart Customer Care's response, Jan 08, 2018
We will revert on it.
Updated by Umesh singh kushwaha, Jan 10, 2018
Why not Revert and Update me...
kindly provide us Refund or Replacement Aas soon as possible .
Updated by Umesh singh kushwaha, Jan 21, 2018
no one could help till time...Kindly do needfull.
Refund or Replacement .

I had ordered 2 packs of adidas socks and had only received one pack but i paid for 2 packs

I had received this product on[protected]
I had ordered this product to my mother's house and had opened today

My order id:od[protected]
This product is not eligible for return

So please help me

I ordered redmi note 4 in republic day sale and paid for same, it was suppose to come by 22nd january but just got a message saying its cancelled and refund will be transferred, flipkart let me make it clear to you apologising and refunding will not get back that experience which consumer was expecting, product is still available but saying the lame thing, it got over with seller.
You should close flipkart or start working and find those loop holes in your system.

Would have bought something else from near by shop atleast he would have returned the money there only... Now i can't buy anything but to wait for the money to come back.

If the product is over then how it got packed and came till bamnoli sort centre but didn't reach my house.

Hope i'll not receive a soap or stone for my 11k.

Awaiting for revert

Dear sir,
This is to inform you that i have done online shoping through internet banking on dt.3.1.18 order not confirmed but amount has been debited from my a/c, as per mail dt.19.1.2018, 2:08pm my order od[protected] for milton thermosteel 1000ml flask & milton thermosteel duo dlx 1000 ml flask of rs.1698 has been not credited to my a/c.

I have ordered a new phone iphone se 32 gb variant on 9 th january, it has to be delivered by 12th january but it is not delivered still date. I dint expect that i will be robbed by a company like flipkart. And when i call their customer executives they are claiming that the product is misrouted and they cant deliver that product and are asking me to cancel and order a new product, i have purchased this product at a lesser price and now the price has increased which will be a lose for me if i purchase it again.

Order id : od[protected]

Unknown person has misused of my sbi credit card for flipkart purchase for an amount of rs.96, 098 on 20th january 2018 by 6.28pm. Kindly stop this shipping order and revert the amount. I have made the register complaint in cybercrime (Complaint no:bde1805615 dt:[protected]; 10:10pm)
You may please call me for more details.

Yugavel m
[protected]

Flipkart means fakekart. I didn't got product that i ordered 10w speaker behalf that they send me a cheap speaker. I want to complain against you...in court fcuk service evered seen.
Bkwaas service hai tmhari. Tum logo ko bewaqoof bnate ho logo ko. Saalo court mein gseeto ga.. Chacha vidhayak hai hmare... Tum sb bgit bure ho. Tmhe uprwala maaf ngi krega.

My friend ordered samsung galaxy nxt with exchange. Order id: od[protected]. Delivery was expected on 19/01 but came only 20/01. Person picked up the replacement item is defective and can't be taken and he left. Looking for payment of remaining balance amount (Taken for exchange) and give the product. No one gives answer for it and only response getting is, place new order and pay. Refund of first order will be credited in 6 business working days.

Product is same, payment 98% of payment was already done. Now flipkart expects new order and make payment.

Dear Sir,
I have received one Metro Living cotton Animal double bed sheet with two pillow cover red on damage condition against order no.OD[protected], and ID-FMPC[protected] model no.SFP15DRGB90 on dated[protected], I request to you kindly exchange with our same design as soon as possible

Thanks

Regards

Hikmat Singh
[protected]

My order ID OD[protected]. In my mia1 problem and tech send fake my report. (Problem not solve by techs). Second tech visit canceled automatic. Help me to replacement my product. I want replacement my product. I call mi service center regarding this issue but not solve. Help me for my product replacement.

I ordered asian blue shoes from flipkart but i received red shoes and the size of the shoes is also very small... Neither i am able to get refund nor i am able to return it... I want the shoes which i have ordered... I urgently want the shoes... I am a regular customer of flipkart how.. Can they do such a silly mistake..in apperance of the product...