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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
Complaints 47068
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Flipkart reviews & complaints page 1610

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S
Shrey0090
from Gurgaon, Haryana
Jan 17, 2018
Resolved
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Address: New Delhi, Delhi, 110045
Website: Flipkart

Order ID OD[protected]
Dear concerned
I shrey mob no [protected] & [protected] have ordered an iPhone from Flipkart on 15/01/2018 order ID OD[protected] but instead of iPhone a piece of stone was delivered by Flipkart
The complaint has also been lodged through telephonically yesterday with customer care. The complaint No issued IN[protected]
Further, complaint has also been lodged at Dabri police station, Delhi against fraudulent activity performed by Flipkart or their representative.
The copy of the complaint in police station and photograph of the product received is attached for your ready reference.
May please resolve the above and deliver iPhone or else refund the amount as early as possible
+2 photos
Mar 9, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2018
Flipkart Customer Care's response
We will revert on it.
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    R
    rajkalra
    from Mumbai, Maharashtra
    Jan 17, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400104

    Dear Sir, I have purchased Microwave from Flipkart. There is a problem in the microwave. I made a complaint to bajaj customer care to which they said that product cannot be repaired and it has to be replaced. they gave me replacement slip and asked me to get it replace from where i have purchased. as Kohinoor and Vijay sales take the replacement slip and the product and give you the new microwave on the spot. But here when i called the flipkart they are playing the blame game and stating it will be done by the customer center as they have no idea about the replacement. now i stuck in the middle of flipkart and bajaj blame game. and the replacement slip clearly states that you hav3e to get this replace with in 30 days of approval of replacement. My no is [protected] . Pls resolve the issue. flipkart account is in the name of micky patel.
    +1 photos
    Feb 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 18, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      B
      Bharatsingla0000
      from Pundri, Haryana
      Jan 17, 2018
      Resolved
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      Resolved

      Dear team,

      As I am a customer of your excellent company I have purchased a mi 4a mobile in September 20, 22 or 23 not sure about date and I have misplaced my bill now I have only box having imei number please provide me the bill copy
      Please do the needful and find the attached picture for imei number

      Contact no [protected]
      Mail I'd [protected]@gmail.com
      +1 photos
      Mar 15, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 18, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Jan 22, 2018
      Flipkart Customer Care's response
      Customer requested for a invoice copy, we interacted with the customer and informed to share the order details so that we can provide the details customer told he don't have any details he purchase the product from his friend. Informed customer to contact his friend and get the help customer agreed hence closing the complaint from our end.
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        R
        Rudri03
        from Bengaluru, Karnataka
        Jan 17, 2018
        Resolved
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        Resolved

        Address: 560034
        Website: Flipkart.com

        Hi I am recently purchased HP 32gb pendrive in flipcart but some what I was not used for a week time and then tried to connect to my PC It was not working properly and I had been to HP Service center in Bangalore and given for serivce, service excutive has confirmed it was a duplicate product not genuine HP pen drive, I was spoke to flipkart customer service desk there is no proper response from them and tried to escalate through nodal officer but there is use, it was completly pethetic service, experianced worst than thought, I request help in getting resolve my problem as erliest
        Below mentioned order details
        Order number[protected]
        Purchses product - HP pen drive 32gb
        Order by-rudresh kh
        Contact details - [protected]
        Feb 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 18, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          C
          Cool anshu
          from Bhagwantnagar, Uttar Pradesh
          Jan 20, 2018
          Resolved
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          Resolved

          Please reattempt my battery bn30 order my address is house no30 sec4 Nanak nagar near vermani shooping mall shivaji chowk jammu my number is [protected] my email is [protected]@Gmail.com please reattempt my order id is OD[protected] please order my battery immediately I want to delivered my order before 23 January 2018 please reattempt my order I want battery for mobile my previous phone battery is damaged please order my battery immediately
          Mar 3, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 21, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            A
            from Ernakulam, Kerala
            Jan 17, 2018
            Resolved
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            Address: Ernakulam, Kerala

            I have ordered an adidas yking 1.0 running shoes. I had got a message that, the shoe will be delivered by 16 jan 2018. But still now, i haven't got the item. I tried calling to flipkart, but couldn't connect. And when i looked out for the shipping details, i came to know that the item has now reached at kanjoor hub aluva left undelivered. Please do the needful
            Feb 22, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 18, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Jan 22, 2018
            Flipkart Customer Care's response
            Customer raised complaint regarding product delivery, we have interacted with customer and informed already order has been cancelled due to no response so requested to place a fresh order he agreed closing the case from our team
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              R
              Rupa Naguru
              from Warangal, Telangana
              Jan 17, 2018
              Resolved
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              Resolved

              Address: Warangal, Andhra Pradesh
              Website: Flipkart

              I have recently purchased a mobile fRoM your website...The screen of the handset broke completely as it fell from a height of just 10cm...So I would kindly want to know about the exchange of the item...As I Feel that the item was not strong from beginning and it might have had problems during its manufactuRe and I have observed that it's battery life is not upto mark as mentioned in the review of the item.so I feel the higher authorities must take the responsibility and provide An exchange of the thing
              +1 photos
              Jan 20, 2018
              Complaint marked as Resolved 
              The company has not given any prior information which is useful to me...In my view it has to provide with all the details about the consumer complaint number (telephone)as every common man may not be aware of it...Expecting you to help me solving my problem I am giving this resolution...Make it fast...
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 18, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
              Jan 19, 2018
              Updated by Rupa Naguru
              How could you just say that you are unable to find my account besides sending the order Id???Let me know how to get in touch with your customer support number I didn't find it...
              Jan 20, 2018
              Updated by Rupa Naguru
              I need clear information about the customer support number and the process of solving my problem...
              Verified Support
              Jan 21, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                B
                Baliram Varma
                from Mumbai, Maharashtra
                Jan 17, 2018
                Resolved
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                Address: Mumbai City, Maharashtra, 400018
                Website: www.flipkart.com

                My order no is od[protected] which is not delivered, but later cancelled by wish master.
                He has called and say you come on worli seaface i am here i say i am in office, but i will tell my to receive the parcel would you come to dairy qtrs please which on road side and no inside the compound. He says no if you want the parcel you come otherwise i will cancel your parcel and he did it. I have replaced order again. Please take strict action against the wish master. Because of this incident i have to face lots of problem. Thank you
                Feb 22, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 22, 2018
                Flipkart Customer Care's response
                Customer raised complaint regarding order delivery, we have interacted with customer and informed that order has been cancelled so requested to place a fresh order he agreed closing the case from our team.
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                  S
                  sahilraheja78
                  Jan 17, 2018
                  Resolved
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                  Resolved

                  Website: Www.flipkart.com

                  On 21 September, I placed an order of Mi 4a mobiles quantity 2, and mamy poko pants diaper qty 2 with order id OD[protected]. As soon as I placed the order, my order got cancelled saying that seller has cancelled your order because of bulk order. The order amount was 13465..then I waited for my money to be credited in my account for 7-10 days. When I didn't get credit, I started communicating to flipkart customer care, after 3 months till date I didn't got my money back. Flipkart customer care reply was our seller had not claimed money from your sbi bank, so you talk to sbi.. SBI is saying they had claimed the money, if they had not claimed they want a letter from the merchant stating that they have not received the amount. Upon contacting to flipkart customer care, they are saying they can't provide this. What should I mean by this.. I am very upset and this amount is a very big amount for me. They have claimed the money on 25 Sept as said by bank.. It is clearly shown in my bank statement too.. In my previous complaint, they agreed to provide me an email in that email they have mentioned wrong amount and wrong transaction date.. Bank is asking the email with right transaction amount and write transaction date then only they will solve
                  +2 photos
                  Feb 19, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 18, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jan 18, 2018
                  Updated by sahilraheja78
                  Thanks sir
                  Jan 18, 2018
                  Updated by sahilraheja78
                  I[censored] want to contact me, then please call me on [protected] or [protected]
                  Jan 19, 2018
                  Updated by sahilraheja78
                  Please revert sir
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                    V
                    vidhya vid
                    Jan 17, 2018
                    Resolved
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                    Resolved

                    Website: Www.flipkart.com

                    I have received an incorrect cum defective item and asked for return.. but my return has been rejected 6times in last 25days.. and the support team is still not provided me with a solution.. item is neither exchanged nor refunded..
                    The support team has no oatiemce to understand my issie and provides the same solution every time.. its beena vicious circle from last ome month and still the staff has no sense to understand the problem..

                    I stay in UAE and cant be contacted on phone, so i insist on mail..I have stated in every single mail on how to contact me and everytime the staff call up my aunt's number for whom the delivery was done..she has idea about it.. they are regularly calling and harassing her..
                    Feb 21, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 18, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jan 21, 2018
                    Flipkart Customer Care's response
                    Customer raised complaint regarding the issue of wrong model received and looking for refund, we have sent mail to customer with resolution about the pick up and refund status hence closing the case from our team
                    I can't able to call to the deliver man... Now it shows delivery attempt failed...FMPP[protected] dis my product tracking ID...Soon as possible deliver the product

                    defective and incorrect item delivered - Comment #2977144 - Image #0
                    I have ordered 2 pair pen drive
                    but i got only one pair only
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                      S
                      shrey machchal
                      from Delhi, Delhi
                      Jan 17, 2018
                      Resolved
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                      Resolved

                      Dear Concerned,

                      I Shrey mob no. [protected] & [protected] have ordered an iphone from flipkart on 15.01.2018 (Order id no. OD[protected], But instead of iphone a piece of stone was delivered by flipkart.

                      The complaint has also been lodged through telephonically yesterday with customer care. The complaint no issued is IN[protected].

                      Further, complaint has also been lodged at Dabri Police Station, Delhi against fraudulent activity performed by flipkart or their representative.

                      The copy of the complaint in police station and photographs of the product received is attached for your ready reference.

                      May please resolve the above and deliver iphone or else refund the amount as earlier.

                      Regards

                      Shrey

                      [protected] & [protected]
                      +2 photos
                      Feb 19, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 18, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        Ajinkya Walanj
                        from Mumbai, Maharashtra
                        Jan 17, 2018
                        Resolved
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                        Resolved

                        Address: Raigad, Maharashtra, 402309
                        Website: www.Flipkart.com

                        I had ordered moto e4 plus (Blue) which was delivered in 30th nov-2017, (Payment was done on cod) after that there was defect in volume control key, so requested for replacement. Replacement did not happen due to some issues with seller & filpkar company so i requested for refund, which was refunded after some days on some other account, without asking/taking my account details for refund. This major negligency & carelesness of flipkart company is troubling to customer. Company is regualry changing there statement on refund & postponing the dates from last 8-10 days.
                        Please look into this matter carefully & if required a strong action must be taken against the flipkart company.
                        Feb 23, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 18, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 23, 2018
                        Flipkart Customer Care's response
                        Customer raised a complaint because he didn't received the refund, we interacted with the customer and informed him that the bank details was collected on 30th Dec and provided the refund but customer denied he told he didn't received any call. We apologies and informed customer we contacted on the registered number so kindly check with the owner of the registered number customer told he already checked with his friend and he confirmed that he didn't received any call. We apologies and informed customer we have the proof where we collected the bank details and provided the refund. Customer was not agreed hence closing the complaint from our end.
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                          B
                          Bsfrnb Thakur
                          from Agra, Uttar Pradesh
                          Jan 17, 2018
                          Resolved
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                          Resolved

                          Address: Mathura, Uttar Pradesh, 281006

                          Od[protected] order related [incident: in[protected]]

                          I am totally frustrated and angry with the kind responses i am getting from flipkart. I feel cheated that a damaged and fake product has been supplied to me and for past 50 days i am being misled about the replacement. At first the company kept telling me that there is some problem with their software and now they are telling me that the damaged product will be picked up but no still no action for last many days. All the recent news items about flipkart delivering fake product seems to be perfectly true.
                          +1 photos
                          Feb 21, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 18, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Jan 21, 2018
                          Flipkart Customer Care's response
                          Customer complained about the damaged product, we have contacted to customer and taken the return request for refund and processed the refund and closed the case from our end.
                          I have ordered bean beg today only...
                          (Fun XL digital printed Bean Beg chair cover)...And my money got deducted by account immediately...But yet you guys didn't confirm my order...It was of 925 rupees...I m very disappointed with Flipkart😕...i have also shared an image...

                          supplied with a damaged and fake product by flipkart - Comment #2976968 - Image #0
                          One week ago I ordered a screen guard for my Redmi note 4 but when I opened the box I got the broken screen guard I think it was already broken than I trying to change but there is not change policy on that screen guard so how can you help me for this please give me reply soon
                          Initially the product performed very well, but from last few days it is not behaving properly . The battery vanishes at very high rate and the device over heats from time to time for even very minute and small operations...please resolve this problem.
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                            P
                            purnasp
                            from Bengaluru, Karnataka
                            Jan 17, 2018
                            Resolved
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                            Resolved

                            When I login my flipkart account I don't get my order list and also my wallet details... All information in that account is empty and when I called to Flipkart customer care they said that all information are showned... But in my phone it doesn't show any details please help me to solve this problem
                            Mar 5, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Jan 17, 2018
                            Updated by purnasp
                            I'm what my order and my wallet amount details
                            Jan 17, 2018
                            Updated by purnasp
                            My flipkart account details not shown in my mobile app
                            Verified Support
                            Jan 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jan 29, 2018
                            Flipkart Customer Care's response
                            Customer has sent a mail confirmation stating that the issue has been resolved, Hence closing this from our side.
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                              sankar deyy
                              from kolkata, West Bengal
                              Jan 17, 2018
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                              Address: 700157
                              Website: www.flipkart.com

                              My order id are - od[protected], od[protected] those order are cancel by me on 11/01/2018 rs-11999+11999 redmi note 4 but not credit my credit card so look at this matter. Refund id:[protected], refund id:[protected] but refund not done by flipkart so look at this matter.
                              +1 photos
                              We have order flip cover for mobile phone to Samsung j7 prime delivery date is 11.01.2018 still not received my product in my home
                              order id is:-OD[protected] dt .02.01.2018
                              I want my order today
                              My Flipkart account is showing inactive.I Logged with email Id [protected]@yahoo.com and enter password but it shows inactive contact customer care.Called customer care they said account is active. Please assist.
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                                R
                                Rounak149
                                from Delhi, Delhi
                                Jan 17, 2018
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                                Address: New Delhi, Delhi
                                Website: Flipkart

                                I bought Flipkart smartbuy headphone.Now it is not charging.I did complaint on Flipkart number but service is very bad.no service centre in Delhi and customer executive says to go to service centre.they said to leave an email but no reply came.in have done complaint 3-4 times and my headphone is in warranty period also
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                                  J
                                  Jas4494
                                  from Kalanwali, Haryana
                                  Jan 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: 147001

                                  I purchased a scan disk sd card 64gb worth rs 1895 and was delivered to me on[protected]. After opening the package i found out the card was broken into two pieces for which i called flipkart customercare and requested for an exchange as they denied the money back. The next day they canceled my request for exchanging the product for unknown reasons without informing me. When i called them after 13 days they said we cannot either replace your product nor can we give your money back just because the time in which i should have called is set to 10 days on their on whim which i as a customer never knew about. This is absolute robbery of a regular customers money.
                                  Feb 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jan 17, 2018
                                  NOORU AHAMMAD's response
                                  Item is order on 28th of December 2017 but received the ites is on 2nd january 2108.Only sending LED light but not send the switches please send it..
                                  [protected]...

                                  Jan 17, 2018
                                  NOORU AHAMMAD's response
                                  Send the above ordered item

                                  Verified Support
                                  Jan 17, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Item is order on 28th of December 2017 but received the ites is on 2nd january 2108.Only sending LED light but not send the switches please send it..
                                  [protected]...

                                  robbing people of their money - Comment #2976959 - Image #0
                                  My phone lost on 22nd December 2017 please trace immediately and send to me
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                                    P
                                    Pratyush Shahdeo
                                    from Dimapur, Assam
                                    Jan 16, 2018
                                    Resolved
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                                    Resolved

                                    Website: flipkart

                                    Sir i have bought moto E4 PLUS from the flipkart on 4.01.2018 . the hamdset which is deliverd to me has tha prblm of flactuating screen.I have the job sheet of motorola service which clearly says that the handset is defected.The fliplkart is not replacing it after so many request since the next day of purcahse.I have talked so many times via customer care of flipkart but they are not replacing it. plz help and see over my issue
                                    +3 photos
                                    Mar 8, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 18, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Sarfaraj83
                                      from Jamshedpur, Jharkhand
                                      Jan 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: Patna, Bihar, 800015

                                      I bough a samsung j7 max from flipkart on 15th November 17. After 2 days I registered complaint for exchange the product for not proper working. Flipkart customer care staff misguided and rejected my complaint. Still I am facing hanging/ slow working/end button not working problems etc . Even I contacted to samsung service centre. But not fruitful. Such a worst experience & disgusting service. Exchange my phone.
                                      Sarfraj Ahmad, patna 800015
                                      [protected]
                                      [protected]
                                      +1 photos
                                      Feb 24, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 18, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        J
                                        Jaydipt
                                        from Pune, Maharashtra
                                        Jan 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411057
                                        Website: www.flipkart.com

                                        Hello,

                                        I have recently ordered one item from flipkart with order id: od[protected]. I ordered that on 14th of january early morning and i was assured by flipkart that i will get delivery on 15th january.
                                        Yesterday only i got an email that it's got delayed due to some reason and will be reaching me on 17th january. When i raised complaint using sending an email to flipkart, i got a response that "we are sorry that the delivery of your 'soundlogic beb003px wireless headset with mic' from your order od[protected] has been delayed.

                                        Please be assured that we are working with the seller's partnered courier service provider to ensure that the order reaches you. We will share an update on your order by 19 january 2018."
                                        I am getting frustrated. They are delaying delivery.
                                        I really need it. I needed it for one of my friend and he is leaving the city today. Now i will be needed to pay the charges of courier. Can you please compensate by reducing money now?
                                        Feb 26, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 17, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Jan 21, 2018
                                        Flipkart Customer Care's response
                                        Customer raised complaint regarding the product delivery, we have interacted with customer and confirmed whether product got delivered he told it got delivered but it was too much delay apologized and told feedback he agreed closing the case from our team
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