Flipkart Complaints & Reviews

I was booked a Redmi 5A mobile (2gb ram, 16gb room) in Flipkart website at the time of 12pm, and dated 25.01.2018., truenet commerce is the seller, price is 4, 999/-. It shows order placed at the time of booking, then I was received a message from Flipkart nearly 4pm (Cancelled: Redmi 5A (Gold, 16 GB) in your order with order ID OD[protected] has been cancelled. Please check your email for more details.). I didn't get any mail from seller, and also website of Flipkart, I request a call back service from Flipkart. They was called me and they told me it was cancelled from the seller side., Who is the responsible about this. Plz do the justice... Thanking you.

I did order livepure ro from Flipkart and when am ordering this there is recommended product came along with this is balaram prewater filter .
When I received this product at my place got to know this is a fake product .
I called Flipkart for returning this order and give my refund they said this is not under the policy of seller.
If I have to believe on seller why I buy any product from Flipkart will directly go the seller . This is wrong excuse to make a fool of costumers.
Which is not at all acceptable I received and got to know this is fake.and I want my refund customer service people keep on disconnecting my call .
Don't know where. To go know
Totally unsatisfied from services delivered by Flipkart to there user

Hello,
My name is Hitesh
Problem to my account is that I cant login to my account so i decided to change my password, But while changing my password I get an error that it is unable to update our password.
I called customer care to for help but they didnt help me regarding my problem.
As i have to login my same account as i have to return 1 product.
Please help.

I had booked an item on 3rd of jan 2018 with flipkart and canceled it on same day for rs 34999. But refund of the same still not given by flipkart. My credit account got debited but refund not received.

I have written mail and talked with customer care and they are saying that they had refunded the amount to my citi bank card but citi bank is denying any credit received from flipkart.

Order id od[protected] i have been following up with flipkart for the last 15 days but they are not responding.

Tthanks & regards
Parveen parmar
[protected]

I ordered 4 items on flipcart like.. Shoes.. Wall decal.. Microwave oven.. Hair dryer. But every time they missroute the courier and cancelled the order.. And one hair dryer is delievered to an other address which is unknown for me.. I have called the customer care several times but problem not solved.. I paid them through phone pe.. At the time of republic day sale.. Now i cant get any sale time price.. Coz of flipcart mistake

Myself amit gohil. I have bought a clarks gliston shoes from flipkart rs.2699/- which delivered on 13/01/2018. As the delivered pairs of shoes is not fitting to my legs. I booked for 9.5 inch size but left pair of shoes is not fitting to my leg at all. So i waited for few days and tried for exchange but there's no store of flipkart to replace/exchange. I raised the request for refund. Hence flipkart person is denying to accept the refund as they have a policy to return the product within 30 days of delivery.
Kindly refund me the amount from seller as it was not comfortable to me.

Recently i had ordered xiaomi mi a1 with reference to the order number :- od[protected]
The product is not being shipped since 3 days, though the delivery date is approaching. Please ship the product fast.
I've noticed that the seller has done the same to many costumers by delaying the shipping time. Please ship the product fast. Seller :- truenet commerce

I have ordered samsung galaxy on8 on 24th march, 2017.
And i have received mobile handset which is packed in galaxy on8 mobile box.
When i switched on my mobile handset, it also shows galaxy on8 only.

However, when i checked imei of my mobile handset on 18th january, 2018, it shows that the mobile is samsung j7.
Hence, i have complained same with flipkart for it.

Flipkart has accepted the delivery of wrong product and also agree to pick up the product and refund amount charged.
Hence, the wishmaster from flipkart has come to pick up my mobile handset on 19 january, 2018. But he has not accepted it as the charger and earphone look like it is used and cancelled my return request.

I again contacted flipkart and explain the above things, and also suggested to mention the details of my return case. So that the wishmaster does not have any issue with it.

But again when wishmaster came to pick up mobile handset on 22nd january, 2018 and he refused it to pick up as the mobile handset model number is of samsung j7.

Therefore i again share all the related information with flipkart and requested to share it to wishmaster who is going to pick up the handset. So that handset return would be hassle free.
But this time on 23rd january, 2018, wishmaster did not came to pick up mobile handset. Hence, again at 06:30 p. M. On 23rd january, 2018, i contacted flipkart for not picking up my mobile handset. The flipkart customer support executive had assured me that on 24th january, our wishmaster will pick up mobile handset and we have shared all the information to him to complete this pick up.

Now on 24th january, your wishmaster has crossed the limit.
Without visiting my home and without reviewing mobile handset, he had cancelled my return request quoting that the mobile handset is damaged. And above fact has been informed to me by flipkart customer support executive by call at around 05:00 p. M. I have also confirmed that wishmaster has neither visited my address nor reviewed mobile handset.

Now again at 06:00 p. M. Another customer support executive call me and after explaining all the details he informed that we escalate your issue to concerned department, they will reach you can resolve your query.

It becomes harassment for me to deal with flipkart.
Flipkart accept that they have delivered wrong product and also agree to refund me amount. But they did not sent their wishmaster to pick up mobile handset and keep on giving me different dates for pick up to delay or refuse refund of payment.

Hello,

I have ordered a hp pavlion core i5 laptop against order no. Od[protected] on[protected]. I received the laptop on[protected].

When opened the box product guide/operating manual was missing and when tried to switch on the laptop it was not showing anything on the screen. I have verified the same thing by connecting the charger the result was same. It seems the supplier (Maxtech 27, kemani building shop no-3, p. M road mumbai - 400001) have supplies old/used laptop as it not contain any manual or accessories.

This is the worst service from flipkart the product cost is 56970/-.
These people are regularly looting the people in such way, henceforth i cannot trust anymore on flipkart - a fraudulent company.

My humble request to you, please look into the matter seriously.

I am attaching some snaps to your ready reference.

Hi, i"m pooja i orderd a fort collins jacket of rs 3125 hi

I"m pooja, i want to know about my refund for product fort collins sleeve solid womens jacket od[protected] paid through online but it is cancelled by me after i did"nt get my refund yet. When i placed complain reagrding this flipkart deactivated my account with a mail so many returns were placed there. I want to access my account, also want my refund back... Flipkart is biggest cheater now.. They delivered wrong, used product to customer and also deactivated account of customers. Please check and contact me on my mail id.

Thankd

I have booked honor 9 mobile in exchange offer and waited for 5 days after 5 days executive comes and telling lie that my screen is damaged though my touch pad is having cracked he is telling so apart from this i said ok i[censored] don't exchange as it is having cracks i will pay full amount give me mobile without any exchange but they are telling flipkart policy.
Now the problem i had booked this mobile and waited for 5 days after 5 days flipkart executive comes and tell so and flipkart telling our policy means customer s are fool as flipkart make there own policies which are fully favoured to them only as customers have to wait for so long and he is ready to pay full amount inspite of this they wasted my time and energy and not given me mobile it means customer s are fool and they don't have any value of customers time they make there own policies which are against customers and fully favoured to flipkart.
Now the problem at the time i booked i am having so many offers on other websites despite of this i have booked on flipkart and waited so long time now other web site don't have any offer means flipkart hurted me and wasted my time and energy and money.
My order no is od[protected].
Now i want consumer board and consumer court to take action against flipkart policies who's policies are against consumers and they hurt me a lot and wasted my time so take action against them.

I purchased a mobile of rs 2429 but i am satisfied with the performance of the product. So i filed a return of the product within 4-5 hrs. But customer support executive told me that you can't get refund this product. Now, i see myself in a mid, neither i'm getting a refund nor i want to use this product.
I'm not satisfied with this policy of flipkart.
If a person filing a return within that day only, then i'm not understanding what's the problem.
Flipkart has given bad experience to me.

Worst service ever i have seen they are worst then frauds seller accept payment every time and cancel order on next day, seller use money for few days they seems like beggars. Want solution otherwise have to take strict action against flipkart and sellers

I bought Haier 220 L 4 Star Direct-Cool Single Door Refrigerator from flip kart they send me damaged product I raised complain...after a day they replied like your replacement request was cancelled... I don't know why they rejected my requ

Sneha on jan 24th 2018

Hi team

I failed to login the flipkart account, hence i tried to recover the same by clicking "forgot password", on both my mobile app and desktop browser.

I got otp on both email and phone number but it said that "please try again after sometime.." when i input the otp and new password.

I have tried couple of times and tried to reach customer care at[protected] but all in vain.

Also, if i try to sign up as a new customer, with my mobile number, it says that the mobile number is already registered. (Flipkart has discontinued social logins/signups, so i am unable to create a new account using my other email id.)

I hope this information is enough, and you will respond to this asap,

Thanks
Sneha
[protected]

I have ordered redmi 5a on 4th jan 2017 from flipkart (Orderid od[protected] through cash on delivery. On 11th jan my order status has been updated to delivered but i didn't get the product. I was urgent to get the product. I have raised the complaint on customer care of flipkart but they said you have to place new order. The courier guy (Streetwise courier) deliver it to another place.
It took so much time to place new order because redmi 5a is available only on thursday sale on flipkart. I have ordered again on 18 jan 2017 through cash on delivery. On 22nd jan i have paid 4999 through netbanking. Courier guy refused to deliver the product because i have said i have paid the amount.

Date of the incident:01/01/2018

I booked a mobile phone samsung galaxy on 5 pro (Black, 8gb) rs6990 on 01/01/2018. I made a payment using iob debit card through payzippy.com (Flipkart). Amount was debited but order was not successful.
(Order od[protected]
.
I complaint flipkart customer care on 02/01/2018.

Yet the amount was not credited to my account. So i request you to refund rs6990 to my account.

I have order washing machine on 3rd jan received it at 9 however it was damage product. So take replacement request, i haven't receive the product and date is showing as 29 jan.
Same product when i m trying to purchase newly, delivery date is showing in next 4-5 days only with (Offer price less by 2000) and for replacement it's takes more 18-20 days for me and not receive yet.
What's the hell about service, customer care executive are disconnecting the call or keeping on hold for more than 30-40 min.
I am mentally harrash because of there behavior and product service.
Is there a way to file complaint in police station or any court to avoid such cases in future.

Sir or madam the mobile infinix note 4 which i had took at first was working good the calls which would come i could receive but now if some one calls it doesn't vibrate or ring and even doesn't show who is calling even after the phones ring volume is 100 % and i also tried solving it by various types but it was of no use. So please look at the problem. Thank you

Dear sir,
i ordered redmi 5A mobile from flipkart on 18th Jan 2018. they send it through Ekart logistics courier service.
when i was ordering my product i checked first its availability at my place using pin code and they show its available at this address.
but at[protected] when i track my order they show “9:30 am Received At MORADABAD Hub” 11:42 am Out Of Delivery Area (Pin code-Address Mismatch)”.
my question is only that if they are unable to deliver product at pin code then why they show its available at their site.?
after checking status i try to contact flipkart customer care and they give me ans that “we are sorry to deliver this product to your address”. tell me that i[censored] unable to deliver the product then why should you show its available.they only say sorry to me nothing do else to solve my problem .he said you have to place new order now. i m very upset for that after waiting 6 days for my product i have to face this kind of rubbish problem from flipkart and their Ekart logistics courier service.

TRACKING ID-FMPC[protected]