Flipkart Complaints & Reviews

I purchased a lenovo laptop and flipkart send me a dummy product with issues like touchpad, battery, connectivity, disc drive. I am calling flipkart day by day but i m not getting a satisfactory statement from flipkart. One wishmaster came 2day and called someone and told me that he is not going to pick the product. When i called flipkart, customer executive told me how wishmaster could not rcv the laptop, now the question is how i will tell why he didn't rcv the laptop, it's your duty not of customer. Right now flipkart is giving me a mental harassment. Now tell me what should i do, should i go to consumer forum as this is the second time i am facing the same problem.

I order on 3rd dec 2017 product was jbl t250si wired headphone from flipkart and order deliver date was 4th dec 2017. When i checked my order that show the order received my near by dwarka hub with ekart delivery at night. And suddenly i got msg that your amount is refund. When i called customer care he said sir it cancellled my you how at night 3:07am.

Dear sir/ma'am,

I ordered sennheiser cx 180 from flipkart.com, but next morning they cancelled my order without asking me, without taking my confirmation, i asked them to deliver my product but they refused to deliver and said it was a technical error of price change, so we can't deliver you the order, i want my order, please help me in delivering my order.

Consumer details-
Name - rushikesh wadle
Email - [protected]@gmail.com
Mobile no - [protected]
Order id - od[protected]

Thank you, waiting for positive response.

I ordered jbl t250si wired headphones from flipkart as it was listed as discount price and i got the message of confirming shipment aswell but after some time they have cancelled the shipment aswell the order. This is completely unfair and cheating with customers.
What's the meaning of putting an offer if they can't even fullfill their orders, haven't expected this from flipkart.

My order id :- od[protected]

I ordered the jbl headphones with 86% discount, as seller mentiond in flipkart., i ordered my headphones, but next day i recieved a mail that your order is cancelled without any reason. Seller told that
(
We are sorry to let you know that your order od[protected] for jbl t250si wired headphone has been cancelled by the seller supercomnet, as they had listed the price incorrectly due to an unforeseen error. You can place a new order for the jbl t250si wired headphone as the issue has now been fixed.
)

This is not a reason.. I want my products and i have a screenshot for that.. Otherwise i have to do complaint in consumer court. I need positive responce.

Yesterday, i ordered a jbl wired headphones for rs:-349, when company (Flipkart) was offering 86% off on its portal. The delivery was promised by december 6th, but the order was auto cancelled by december 4th and i received that the message "refund amount has been completed". The customer care replies that “due to the huge demand of products, and to provide customers an equal opportunity to avail the said deal, the order was cancelled.”
I have a question then why the company gives the sale on the site if the product is not available. Always the product is out of stock when the huge demand of customers but the product is in stock till night i will place the order in afternoon then why they didn't give the product to me. The seller is "supercomnet" on flipkart. The product is available on the site at this time but highly in price. The product is not out of stock by the seller. I want this product at yesterday price beacuse the product is avialable by seller.
My flipkart id is [protected] and email id is baba. [protected]@gmail.com.
The flipkart company play with the customer feelings. I didn't expect that from the flipkart.

This is complaint regards to the cancellation of my order by flipkart without my permission. I bought the product in cheaper rate from the website on 3rd of december, 2017. Flipkart has now cancelled the order stating that there was price error from seller's end.in addition they have provided me a gift voucher which will come into my account within 24-28 hours but this is not the way of cancellation of order.
I therefore request the extra compensation. So that flipkart learn a lesson from it and do not repeat such mistakes in future.
Order id: od[protected]
Email : [protected]@gmail.com

I oder two jbl headphone (Oder id-od[protected] and oder id-od[protected] at price of 349 but both product cancle without my permission and when i contact them then they say it is because of price error and now they rise its price 999. Mistake done by flipkart and fool me. I miss deal to other site which offer it at range of 400 to 500.

This is complaint regards to the cancellation of my order by flipkart without my permission. I bought the product with chipper rate on you website on 3rd of december, 2017. Flipkart has now canceled the order stating that there was price error from seller's end.

Wow it is amazing whatever flipkart wishes to do they do.

My email id=[protected]@gmail.com

Sunny kumar singh

Yesterday i ordered 2 jbl t250si headphones. Its offer price was rs 349 for one. The order had been placed with order id od[protected] and i had received confirmation sms notification regarding the same. But today at 6:26am the order got automatically cancelled by flipcart and mailed me it has cancelled due to incorrect price. It was not my fault. Sir i want to purchase this item in same price.. So force to flipcart to deliver it at the time. This should be purely considered as breach of contract! Thanks and regards vk induriya,
Gmail :- [protected]@gmail.com

I have purchased lenovo k6 power in mid of aug2017. From then onwards there is issue in mic of my phone but i inquired they told me it will be resolved in there latest updates of lenovo. Recently i visted lenovo care center they changed some parts of my mobile (Initially they changed my ram from 4gb to 3gb) after telling them it is a 4gb phone, they searched something and change my ram. After this mic problem deteriorates and it is not possible for other person to hear my voice clearly.
I felt cheated because if at the first place my phone is replace by the good working phone then i don't have to face these issues.
Again if i try to go service center then also i don't know what they replace and why (Or might cause any other problem)

Flipkart order id:od[protected]
Flipkart user: [protected]@gmail.com
Number: [protected]

I ordered rdp thinbook laptop from flipkart on 20 october. I was delivered a dead laptop on 26 october. I placed refund request. But they sent me replacement after repeated calls to their customer care. The replacement received is also dead. I placed refund request again. They keep rescheduling technician visits. Technician visit has been cancelled 3-4 times now. They are not processing my request further. Both the time i received seal broken laptops. Boxes of the laptop were in very bad condition.

I ordered a beats headphones but on the time of delivery i got empty box and need that product on urgent basis that’s why i bought it from out side on same day.

Why i ask for refund call center teams refused to provide me a refund bcoouse of sallee policy. It’s a case of breach of contract from flipkart team because they failed to deliver shipment in committed time.

Why customer is suffering because of this process???

Team please arrange my refund urgently.

Tracking id - od[protected]

I ordered samsung mobile worth 6990 rs through flipkart website. It charged my card, approved the transaction but after one hour the order got cancelled automatically and got an email that my money will be refunded in 6-7 business days to my bank. I placed one more order of the same again, flipkart charged my card and again cancelled the order, got an email that my money will be refunded in 6-7 business days. Tried calling their customer support number so many times but no answer, i don't know why they say 24x7 customer support if they can't even answer the call.in my flipkart account it shows the order was cancelled by me but i never cancelled the two orders. I contacted them through email and they responded that it was a system error on their side and asking me place the order again. They already holded my 14000rs and expecting me to place another order of 7000rs. What kind of service are they offering to the customers? What is the guarantee that even i placed another order it will go through and they will not hold my money for another 1 week?

Order no-od[protected]
I want to return my product. Its so many days that im trying to return it but you people are giving replacement that too after checking the mobile by technician. The technician had called me yesterday and told me to come on his place which is 13 km far from me. This time very bad service from flipkart., cant accept that from you better learn from amazon.

A philips induction cooker was delivered today[2/12/2017] but opening the packet, its pug pins are found damaged and the product is unusable. So i request you to replace the product. The screws from the socket of the plug were removed and they were found fallen from it. It can not be connected to the plug. The damage was found soon after opening the packet. I earnestly request you to replace it as the use of the product is very important for us.

Sir,

I had not done any pos transaction using my bank of india debit card but at 8.14 p. M. On saturday i. E., 30.09.2017 i got a message that i have done pos transaction of rs.647/- on flip kart (Master card no.5264xxxxxxxx7782) which i have not done and the atm/debit is with, me only. But there were 2 other transactions of rs.12063/- and rs.999/- also they might be done on pos only but i am not sure since i am not having data related to those transaction as there are bank holidays in andhra pradesh and i doesn't got the message alert/otp for these transactions. So please accept the complaint.

The fraudster has repeatedly tried to use my debit card at 10.06 p. M.10.46 p. M.12.00 p. M on 30.09.2017 and at 8.46 a. M. On 01/10/2017. I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.

On the next working day after holidays i had asked the bank for pos reversal of those transactions and the information regarding the transactions i received from the bank are as follows after 60 days follow up

1st transation details;

Merchant id:flipkart
Bank id:ctr
Payment id:2236477
Pgi ref no. Kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]l0301
Date of transaction:30/09/2017 20:11:06
Amount:647.00
Status:success
Ip address:49.202.69.352

2nd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1910108
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]rnj0501
Date of transaction:30/09/2017 16:43:36
Amount:12063.00
Status:success
Ip address:49.249.129.133

3 rd transaction details

Merchant id:flipkart
Bank id:ctr
Payment id:1898489
Banks payment gate way reference number:kctr[protected]
Card no:526495xxxxxx7782
Merchants detail available at merchants end:pzt[protected]dya0101
Date of transaction:30/09/2017 16:37:24
Amount:999.00
Status:success
Ip address:49.249.129.133

The only way to find the culprit is through shipping address so i request you please provide the shipping address so that i can find the culprit and recover my money. I had mentioned above all the details to trace the culprit.

So please help me to trace the culprit and recover my money.

This is to intimate to you that i had ordered a gioteak leatherette 3+1+1 brown sofa on 17th oct 2017. I was assured by your company that the item will be delivered to me by 02/12/2017. Your online system is also showing the detailed system that it will be delivered by 02/12/2017. But when i enquired about my item today, i came to know that even it has not been dispatched yet by the manufacturer. It is really embarrassing condition for me. Once i have paid in advance than why my item is not being delivered on time. And if there was a delay in transit, than why it has not been updated to me, why you were waiting for a complaint by the customer. Why you have not followed it at your own and informed me about delay. Who will be penalised for this delay. Why i should bear for your inefficiency. Also please intimate me the actual date of delivery along with the amount your are refunding me as penalty.

I had bought an ipad on flipkart. The app clearly stated that if i use hdfc card on phone pe then i would be entitled to cash back on phone pe for rs. 200/- as well a discount for using hdfc card of 10%.
Despite several mails and calls, only phone pe discount was credited to my account. The screenshot is attached from the app which clearly states that both discounts, phone pe & hdfc, would be applicable

I ordered a lipstick(ruby red color, lotus company).it is delivered today.it should be dry but its too oily.. and the color is not the accurate one.generally, it is matte lipstick..but the one which I got is too oily. I want it to be replaced or the money should be returned back.