Flipkart Complaints & Reviews

Hi,

My self balaram prusty. While i'm trying to purchasing some item through your site then i'm getting an error — (The following items are not delivered at 560068). You can change the address and check the serviceability.
I need this item. Please contact when you feel free.

Regards
Balaram prusty
[protected]
[protected]
[protected]

My name is tanu sagar, i bought a water purifier in september i was told that it will be installed with in 48 hours but its been almost more than a month and its still not been installed and i am getting these messages again and again that your product has been installed, where i have complained regarding these baseless messages as well but no action taken yet, i request you to kindly look into the matter otherwise i will have no choice but to file a complaint in consumer court
Hoping for positive responce
Tanu sagar

Dear team,

Kindly note that i have purchased lenovo k8 plus mobile from flipkart on dated 21'sept'17, so now i am facing problems in touch screen hanging..
Note - i have discussed with customer care executive but they are denied your mobile is not exchange because your phone got it over the policy.
So plz see and resolve on this issue.

Regards
Pravind yadav
Mob-[protected]
Allahabad

Hello i have purchase samsung j3 pro from flipkart.
I found that front camera is not working proper getting blue pic multiple time app is getting crash out 10/ 7 time i am getting this issue. Sometime it is working
On call also getting low voice many time
There is some problem in phone
When i called flipkart for help
They send tech he said this kind of issue are normal with samsung phones and when away
When i call to know status they said as per tech it's working
I explain him but he is not ready to understand as per flipkart there is no issue i request flipkart to use mobile for one day then they will come to know what issue i am facing with mobile
I called multiple time but they are putting call on hold and forget 2 time on[protected] i called 2 time i was on hold for 20 minutes then i called again he put my call on hold for 10 minutes and disconnected call
On 7th november they promise me that i will be getting resolution by 10th november
But still struggling to get call from that team
For taking money they deliver products in 24 hours if replacement of products its take don't know how much time

Is there any one who is consent about customer service after sales

Now flipkart have started behaving like local shop they don't need customer satisfaction they just need money by harassing customer

I have bought a redmi note 4 from flipkart on 15 october 2017 under order no. Od[protected]. Only after 2-3 days i found my charger not working. I called their customer service but they asked me to wait for two days for giving me price adjustment but when they didn't provided me with any compensation i called them again and this time they denied me so. Please help and provide me replacement of charger

I saw a punching bag on flipkart and decided to buy it. But they gave me simply its cover... Unfilled bag. There was no mention anywhere that the product would be unfilled. They showed a well filled bag in the description image. Later on other websites i saw them describing "unfilled" word with the same. So i think this is not in the right spirit of salesmanship. I should definitely get a refund.

Thank you

(I have tagged an image as an example)

Sir
Return pickup of damaged ifb washing machine ordee id. Od[protected] is escaled from time to time by flipkart. Please act on this matter swiftly for return pickup. Please provide the courier partner name for the exact date of return pick up along with the valid docket number. Previous pickup date was 10th nov 2017 till 7pm which is again escalated.

I have complained many times to flipkart for my order id: od[protected]. I have cancelled the same as i got different size product and as per approval they cancelled the same before 10+ days and i got confirmation that will get refund amount within 3 days. I have received mail & message that refund successful but till time i havent received any amount in my fk amount as i have paid from fk account. Even always get response as we have escalated and we will resolved at xx date and on that same day they extend other 3 days so is this way of service?
Before 3 days fk respod me as i have to contact phone pay instead of fk, i dont know that why you guys cant communicate from your side? I have ordered through fk and now they said that contact phonepay to get refund and phonepay has given me confiormation on mail that refund is not initiated from merchant (Flipkart) side so here flipkart is totattally trying manipulate to me. I really expat response from consumer complain please.

Hello sir I have ordered redmi 3s prime #[protected] IMEI1; [protected] IMEI2; [protected] My cont. no [protected] My email. id, [protected]@gmail`com I had lost my orignal bill,
I want duplicate bill, Purchage date 7 feb 2017
`please mail me as soon as possbible

I had ordered puma tx-3 idp sneakers on 17 october, 2017 at 11:00. I got the shoes on the 24 october. Then that day only, i put it for return and refund request.. Next day the guy came and taken shoes back. From that day, i have been told that my refund will be done in 5-days. I waited for that. I didn't get my refund.. Then i called several times to customer care for my refund. They told it is initiated and will get in two days..
I have given my bank account three times and verified several times.. Its almost 16 days completed, i didn't get any single rupee. Today its 11/11/2017. Today also they are saying tht refund is initiated and will take 5 days..
Sir, i want my refund as early as possible. I have attached my order details. Please help me out to get my money..
I have given my bank datails correctly still i didnt get any amount.

Order id: od[protected] item)
Refernece no/incident number: in[protected]]
Refund id:[protected]

Sir, i am going to attach the relevant document. Kindly have a look and try to resolve my issue. I will be very thankful to you. Below are few more detials:

Thanks and regards,
Ravishekhar sudiwar
Mobile number: [protected] /[protected]
Mail id: [protected]@gmail.com

Ordered a phone during heavy discount and now they denied giving it to me and seller has revised the price to normal at the very next day, now flipkart has denied taking my exchange phone by saying the phone is heavily damaged. I also ordered the tempered glass for it which was delivered before and now they are also denying to take it back. Now what should i do with the tempered glass and the flimsy excuse flipkart gave me for not taking my exchange phone.

Regrading spintex mattress od[protected]
I had 3 issues
Minor defective in stitching,
Color not matching
Quality issues.
I have raised compliant against the product as quality issues, at the time itself your executive assured to refund. So i didnt mention the two issues as it was accepted. Then my compliant was rejected
Again i raised compliant with the other 2 issues. I was delayed more than 30 days by saying a silly reason delivery status not updated. Regarding this i raised compliant more than 20 times. Still not even a single step taken against seller side.

They are intensely making delay to update in the system because they sent us wrong product. I urgently need a technician visit to the product. Without anything they are denying the pick up as it is not matching with the description

Its totally unacceptable to make us wait for 30days for updating a single delivery status. We are unhappy with this kind of strategy
Followed by your side.

I ordered for a tomy hilfigure wallet which got delivered today but it was an entirely different from what was shown on the site. When i checked it on the site, it says "tomy hilfigure multicolor genuine leather wallet" and its sold out and therefore as per the customer care i had to place the return request.
When i checked the other wallets, i found an another one with the name of tomy hilfigure brown genuine leather walllet"displaying the same picture and the same seller. But as per the customer care, sellers are different and they won't exchange it.

I must say that this is highly disappointing. The quality of service of flipkart has degraded and is now being worst. I never experienced such a fraud before. I received an entirely different product and now you are not even exchanging it when even the seller is the same for both, i. E." retail net". I am being vexed for the fault on your part.

This amounts to fraud under the indian penal code as well as the consumer protection act and i will see now what needs to be done in thsi regard.

Disappointed customer.

Hai sir/madem. My name is p. Ankababu... I am from seetharamapuram in nellore (Dt). I had bought zte blade a2 plus mobile in 19th february 2017 seller from omnitechretail in flipcart. It has one year warranty but the phone adopter was not working since 10th november 2017. It have any chance to replace option please replace the adopter as soon as possible. Order id is - od[protected]...

I ordered peter england wallet, but flipkart cancel the product from their end and now the product is out of stock.
My registration no [protected]
Worst service (these days)
I want to take action against them

Dabited amount from sbi bank account but i didn't any order i have already compaint but any result and attached statement of my bank account dabited date 3/11/2017 once again i am attaching the statement of my account my account no. [protected] state bank of india gurdaspur punjab ifsc code sbin0000644 please refund the amount in my account solve the problem

Hello
I regret to say that i bought a bharat lifestyle nano fabric 6 seater standard sofa from flipkart on 17/10/2017 which was ordered one month back (Hardly any issue of time delay).
The sofa was in very bad condition with lots of defects. I called customer care of flipkart the very next day. They noted down all the defects in sofa and assured me that there will be a technician visit on 25/10/2017. After that, the replacement will be done.
I waited till 25/10/2017, but there was neither any technician visit nor any call from flipkart.
I called them the next day, and they assured me that the problem will be resolved anyhow till 01/11/2017.
On 01/11/2017, they called me and asked me about the issue, which i already told them the very first day. The executive asked me to wait for 24 hours.
After 24 hours, there was no call from flipkart, so i called them. I talked to the senior executive. He said that the status of sofa is not showing "delivered". What a pathetic condition...!!!
He told that he will update it within 24 hours and i will receive a call for technician visit and replacement.
After more than 24 hours, there was not a single response from flipkart's side.
I called them the next day, they said that they will resolve within 24-48 hrs.
Again i waited. Then they told that my product will be picked up 0n 10/11/2017 for replacement. And now, today is 11/11/2017, still no response and no pick up.

If this is the situation of flipkart, i will never ever purchase any product from flipkart. I am really very very disappointed by such act and service of flipkart.

Kindly resolve my issue. Call me on my registered mobile ([protected]) number for sofa.
The registered mail id for this purchase is [protected]@yahoo.com

Hope you will call and resolve the issue.

Thank you

Ankur dalmiya
[protected]
Jaipur

I had deactivated my flipkart account a couple of weeks back. As per the notification provided to me on the verge of me deactivating my account i should have been able to reactivate it as easily as i deactivated it. However i am unable to access my account and the app asks me to contact the help centre.

The mobile no. Linked to my account is [protected] and the email id is [protected]@yahoo.com.

Please see to it that my account gets reactivated.

I am having a first time and the most horrific online shopping experience of my life and i believe flipkart is totally responsible for this.

Order id od[protected]"kross maximus cycle") placed on 12th oct'17, the first delivery date promised was 18th oct'17 which was extended to 26th oct'17, thereafter 1st nov'17 and then 10th nov and again today i am getting to know a new delivery date of 17th nov 2017. This is understandably frustrating as this a bicycle is for my 12 yrs. Old son who cannot wait any longer..

I have been following up with flipkart customer care since 16th oct when i first realized that tracking id (Gati courier id) was wrong. I called the gati customer care and they confirmed that tracking id was invalid. Despite this, i was continuously assured by flipkart customer care to wait and that the shipment will arrive on the scheduled date and time. However, later in the evening i got a "sorry message". This episode is now repeating on every new promised date and this is the 4th time now on 10th nov again that flipkart has failed to deliver the product.

I requested an immediate cancellation of order and subsequently a refund. This too has not happened. Flipkart has no right to hold my rs 10000 for, now nearly a month. Understandably, i cannot wait any further and have now to purchase the item from a different vendor.

I want to know how to take an immediate punitive action or demand a compensation using consumer court or legal advice. Please help me on next step.

Thanks
Amit

Hii this is sowndhar i already having an account in flipkart my username is [protected] and i am using this app for past 1 year i think so please give me the above subjected option in my account because i[censored] provide the buy now pay later option means it will be really useful for me to shop more thank you

Regards
Sowndhar m
[protected]
Flipkart costumer
Andhra pradesh