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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1647

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I
IamJeet
from Kolkata, West Bengal
Dec 7, 2017
Resolved
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Resolved

Address: 700157
Website: www.flipkart.com

Received the replacement product on 22nd november'17, after unboxed the package found there is no main headphone unit, except main product received accessory (Charging cable) & manuals. Filed a return request on the same day by calling flipkart customer care directly, they lodged my request even send all required photos. They requested me on the same date to wait for 12 days thats mean till 4th december, flipkart concern team will investigate on this matter and contact me for further action. But 4th december passed already they are still not responding & my payment also stucked on this bad incident not yet received the correct product. Already lodged a fir against flipkart at my nearest ps. Now heading to consumer forum because maybe flipkart earns money by doing these scams, i earn money by doing hardwork. Worst experience on flipkart
Jan 15, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 13, 2017
Flipkart Customer Care's response
The seller has refunded the amount as customer said that the product was missing hence, closing the complaint.
I ordered blanket from flipkart but not ordered
Money deducted from account Rs 1015

Email id
[protected]@gmail.com

Please refund my money
Order date 04/12/1517
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    O
    Omprkas Sani
    from Fatehabad, Haryana
    Dec 7, 2017
    Resolved
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    Resolved

    I order a dlink product 2750u adsl2+ router on flipkart order id :- od[protected] for rs 1648 contact no :- [protected]. But on 5th of december, 2017 i received a parcel through ekart which having a bubble packing inside the box instead of actual product. So i reported the complain to flipkart on the same day. Even after 2 days i dont get any update from flipkart. Also they suspended my flipkart account which was registered on [protected].
    They failed to resolve the issue regarding missing product as well as not providing me the replacement or refund my money.

    Kindly take strict action against them
    Jan 23, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 11, 2017
    Flipkart Customer Care's response
    Complaint : product missing in the box

    solution ; interacted with the customer conveyed the apology . as per the investigation team update customer has high number unusual records hence blocked the account not to entertain the requirements clsoing
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      K
      Kokkirimetla
      from Hyderabad, Telangana
      Dec 7, 2017
      Resolved
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      Resolved

      Address: Krishna, Andhra Pradesh, 520001

      To
      The customer care
      Flipkart
      Sub:improper installation of split a. C by flipkart team-damage to the product by rats entry due to hole on the wall (Behind the indoor unit) for cooling pipes connectivity from outdoor to indoor units left unfilled-reg
      Ref.1) invoice no:fabbnr [protected] dt:[protected]
      2) installation by jeeves. Ticket id 7j2-27013 flpkrt-3488190
      3) inspection report by carrier customer care service engineer dt.[protected]
      *
      I have purchased a carrier make split a. C vide ref1). And got installed by flipkart team.
      On[protected] the above appliance had developed some trouble and stopped working, and i have registered a complaint with carrier customer care on 17nov17. The service engineer on visit has reported that the problem has occured due to improper installation and the hole on the wall made for accessing the gas pipes was not covered from the rats entry into indoor unit and the indoor unit fan motor, swing motors were damaged by the rats and voids the warranty cover.
      Is it the quality of installation service offered to customers approaching with faith
      Your immediate kind attention is requested to get the above problem rectified by carrier authorised service centre with flipkart cost as the problem has occured due to flipkart installation team only.
      Thanking you
      K siva rama krishna
      D/no.40-9-24, sbi officers colony
      Aacharya ranga nagar
      Vijayawada-520010
      Cel.
      Enclosures:carrier service engineer inspection report
      Jan 26, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 08, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 23, 2017
      Flipkart Customer Care's response
      Issue: Improper installation caused damage in product

      Resolution: We had interacted with the customer, apologized and informed that we'll provide the charges for installation. He informed that he has received the charges. Informed him that we've noted feedback. Hence, closing the complaint.
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        A
        abhithakur32541
        from Shivpuri, Madhya Pradesh
        Dec 7, 2017
        Resolved
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        Resolved

        Sir, on 30 nov i have purchased the sparx 283 canvas shoes by doing online payment by check, and every day i track the product with help of the tracker but on 6 decmber it delivered on the wrong address and in the order details it was written that it will be delivered at the monday 11 december.
        So sir please try to resolve my issue please check that what had happen and give me the product and either you will give my payment.
        My phonenumber:[protected]

        If in two days it will got me i complained into the police station.
        I hope you handle this matter seriously.
        Dont ignore it.
        Jan 22, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 11, 2017
        Flipkart Customer Care's response
        We had interacted with the customer, apologized for the issue, customer stated that he has received the product and had no further issues, hence closing the case.
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          T
          Tungnung Martin
          from Delhi, Delhi
          Dec 7, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110067

          Please provide detail for this txn id no send to mobile no.[protected]
          For detailed please see sms send by flipkart below, when we don't order any product from flipkart through this no.

          We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.
          This message has been send to mobile no. [protected] please check and confirm what item is order by this txn
          Jan 18, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 08, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 12, 2017
          Flipkart Customer Care's response
          We had interacted with the customer, the order was tried to place by his relative and customer did not have any issues in that, hence closing the complaint from our side.
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            Q
            Qaseem Gulzar
            from Fatehabad, Haryana
            Dec 7, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka
            Website: www.flipkart.com

            Flipkart play with me... U sent me damaged product.. And when i request return my account blocked by flipkart.. Whyyy.. Plz take ur product back and refund me my money... I was trust flipkart policy.. But they cheat me.. They told i vil receive email then my problem vil solve via email.. But i recieved email same email 4 times.. Nothing happened... Plz help me.
            Jan 17, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 08, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 11, 2017
            Flipkart Customer Care's response
            We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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              S
              Sameer000161
              from Mumbai, Maharashtra
              Dec 7, 2017
              Resolved
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              Resolved

              Website: Filpkat

              I have ordered rc car miss & chief hummer with open door 1:16 5-channel r/c (Red) but due its 1 items is misplaced thats is changed. So i requests sir thats is my problm... So its items replaced me but is items out of stock.. What should i do?? Plzz sir restock this items miss & chief hummer with open door 1:16 5-channel r/c (Red).. So vry thanks ful to you... 🤦‍♂️
              Jan 11, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 11, 2017
              Flipkart Customer Care's response
              The customer complaint about the accessories missing. We had interacted with the customer and initiated the refund same will done withing next 2 business days. Hence closing the complaint from our end.
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                M
                Mahendraraj D
                from Bengaluru, Karnataka
                Dec 6, 2017
                Resolved
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                Resolved

                4th time replacement cancelled. Technician visit scheduled all the 4 times and then after couple of days order cancelled 4 times. Frustrating experience and irresponsible responses. Never expected from such a big service provider.
                Everytime the flipkart team is assuring that the product will be delivered, but never. I even tried to talk 2 levels up than the customer care representative, but no use. Od[protected]
                Jan 11, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Dec 06, 2017
                Updated by Mahendraraj D
                Order ID: OD[protected]

                4th time replacement cancelled. Technician visit scheduled all the 4 times and then after couple of days order cancelled 4 times. Frustrating experience and irresponsible responses. Never expected from such a big service provider.
                Everytime the Flipkart team is assuring that the product will be delivered, but never. I even tried to talk 2 levels up than the customer care representative, but no use. OD[protected]
                Verified Support
                Dec 08, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 11, 2017
                Flipkart Customer Care's response
                We interacted with the customer, apologized as the replacement was cancelled and informed that refund request will be raised but customer was not happy as he wanted EMI charges as well and did not want us to raise a refund request hence, closing the complaint.
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                  A
                  Aniket1001
                  from Vengurla, Maharashtra
                  Dec 6, 2017
                  Resolved
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                  Resolved

                  I had ordered a mini gym set
                  But they sent me faulty product
                  Locks are not proper
                  Weights are varying in every plate
                  It's entirely like a gym set for kid
                  And it's totally different from what i ordered... And i got injured as those locks were not perfect for the rod so one plate fallen down on my leg... And they are not cancelling the order now they are just going to replace it.. And i want refund
                  Jan 25, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 25, 2017
                  Flipkart Customer Care's response
                  We would like to inform you that we tried reaching on [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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                    D
                    from Gurgaon, Haryana
                    Dec 6, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110085
                    Website: www.flipkart.com

                    Hi all,
                    I really don't know why this think is going on with me. We are the buyer who spend our money on the flipkart to buy product and just because we trust on the goodwell and the profile of the company

                    1:- i have order redmi note 4 and cover and tempered class for the same on my anniversary gift for my wife
                    2:- i got the product with bad camera quality and wish for returnreplace and follow the step as per flipkart
                    3:- i got a call from flikart and cc executive name was puja kumari has forcefully cancel the replacement request by saying few tips and even after that problem was there in phone and she just said its a procedure and she is cancelling the replacement
                    4:- after that i have drop and email about the complain of all these situstion on flipkart website and also facebok page of flipkart
                    5:-today i got a call from a very good cc care lade naming agilina she said an technician will vist and after that if you want then we can return the phone and oter two item also and"i also mention her that i want return not replace as phone is not good and the seller review n flikart is very bad" and after that she said yes there will be retuwn of all three item
                    5:-but now i can see the product as a replacement stage and "we're sorry. We are unable to process your replace request. Please refer to flipkart return policy"

                    I just want my all item to get return and get my money back asap
                    This is my complaint email and i want to return all the product which i have received from flipkart and in future don’t want to use this web side and i will use amazon

                    Order id
                    Od[protected] items)
                    Order date
                    Thu, nov 30th '17 10:41 pm
                    Total amount
                    ₹12, 587through e-gift voucher, debit card
                    In future i am giving promise myself that i am not gona buy a 1rs product from flipkart

                    Please dont play with the trust of coustmer i was really very happy with flipkart before but this make me feel bad and i not going to refer this site to my family and also to the my friends

                    Thanks-thanks-thanks-thanks

                    Dipankar mishra

                    [protected]
                    Jan 21, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 08, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 13, 2017
                    Flipkart Customer Care's response
                    We have tried to contact the customer several times, as there was no response from the customer we had to close the complaint.
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                      J
                      Jismon TJ Thottiyil
                      from Hoshiarpur, Punjab
                      Dec 6, 2017
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                      I've booked 2 jbl headphones according to the offer shown in Flipkart app with order number OD[protected], on 08/12/2017, The next day morning I got an email saying that they have cancelled my order without me knowing that. I want my ordered items Flipkart, keep your word, Don't try to cheat, .. hopefully jismon
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                        B
                        balu0507
                        from Hyderabad, Telangana
                        Dec 6, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        I bought a product on 05th dec 2017.in that buttons are not working even power and on/off button also. Again they replaced on 6th dec 2017. It has been again i got damaged product on 6th. This is not the correct way to sell the product for seller, ekart services and finally it has been reduced the reputation of flipkart services. On this i have spoken with executive akshay and superwiser amith.. That superwiser has spoken with me very rudely on this.
                        I am not convinced with his explainations. I have feel it's a mental tenction for me.. Even i paid in the correct time for your mistakes why should i wait for your policies. I wont trust flipkart people from today onwards. And i won't put any order on this. If possible i can spread this to social media and my friends if i didn't get any response on this clearly to satisify
                        Jan 21, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 08, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
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                          C
                          Choklay kuenzang Namgyel
                          from Kolkata, West Bengal
                          Dec 6, 2017
                          Resolved
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                          Resolved

                          Address: Darjeeling, West Bengal, 734301
                          Website: Flipkart

                          Why has my order been canceled without anyone reason and the time I have wasted and misery and stuff. Need a reason for why my order has been canceled. Till now had been using flipkart by cash on delivery and this happens when I pay from credit card for the first time. Never expected such thing from a company with big name . need to resolve this problem and need reason behind cancelation of my order.
                          Feb 1, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 08, 2017
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                            N
                            nileshpandey1992
                            from Gurgaon, Haryana
                            Dec 6, 2017
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226024

                            I purchased mg101, its lid is very loose due to which accident happen
                            twice. kindly change it because it comes under manufacturing defects
                            as stated by your policy. my attatching my invoice details.
                            And there company warranty documents.
                            flipkart Invoice Number # FAAXXV[protected]

                            both campany manufacturer=billion and flipkart seller denying and playing the fool of the customers.
                            Jan 16, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 08, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 11, 2017
                            Flipkart Customer Care's response
                            We had interacted with the customer as per customers complain, we have provided the details of the brand, so that customer can contact them directly as the product is out of the sellers return policy.
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                              I
                              itsdeepakjain
                              from New Delhi, Delhi
                              Dec 6, 2017
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                              Website: Flipkart

                              Od[protected] against this order id, i have purchased few products from flipkart, one of the product has been canceled by the seller but till now i have not received the refund, when i canned to flipkart customer care, they told me they have processed the refund and asked ti check with bank.
                              When i called my credit card issuer, they told me ther is no such refund they have received from flipkart.
                              Now flipkart is saying that we have processed the refund but does not shared any documentary proof for the refund processing.
                              However they asked me to show my statement.
                              This is clearly harassment from the flipkart.

                              Please help me in getting refund from flipkart.
                              Jan 14, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 11, 2017
                              Flipkart Customer Care's response
                              Complaint : Order cancelled refund pending

                              Solution : Interacted with the customer, conveyed the apology communicated refund completed further redirected to the bank closing the case
                              I have not received the refund, I don't know bank or Flipkart who do not want to pay me bank.
                              If you have processed the refund please share the documentary proof, Then i can challenge RBL Bank.

                              Please resolve this query, I can't accept this that refund is processed by flipkart and they do not have any transaction details.
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                                D
                                Diptasundar Basuli
                                from Mahishadal, West Bengal
                                Dec 6, 2017
                                Resolved
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                                Resolved

                                Address: Bankura, West Bengal, 722203
                                Website: Facebook or email

                                I ordered a prodotmulti color ink but it was delivered different products at 4th december l wants to return the different color i call help center many times but they did not get any response so i want to return it as soon as possible i will very upset the behavior of flipkart and i will not buy any more things from flipkart and advice my friends to do so
                                Jan 21, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 06, 2017
                                Updated by Diptasundar Basuli
                                Return the different products as soon as possible
                                Dec 06, 2017
                                Updated by Diptasundar Basuli
                                I ordered a prodotmulti color ink but it was delivered different products at 4th December l wants to return the different color I call help center many times but they did not get any response so I want to return it as soon as possible
                                Verified Support
                                Dec 08, 2017
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                  A
                                  Amrish Goel
                                  from Bengaluru, Karnataka
                                  Dec 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400101

                                  I have purchased an apple macbook from flipkart. The personal details on the flipkart website have my details to be used for invoice which includes my company's name as c/o but the company's name does not reflect in the invoice and i am unable to claim this from my company. No body from call center has given a solution to the problem.
                                  Amrish goel
                                  Jan 14, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 08, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 11, 2017
                                  Flipkart Customer Care's response
                                  Customer raised a complaint because he wants to change the address in the Invoice. We interacted with the customer and informed customer its not possible to modify the details. The details which he selected during the time placing the order he got the same one hence closing the complaint from our end.
                                  5 th october i order lenovo k8 plus in your flipkart online.i was applied axisbank 10% cash back offer.but Till now cash back not received for this order OD[protected]
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                                    xnorpix
                                    from Bidar, Karnataka
                                    Dec 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kannur, Kerala, 670561
                                    Website: www.flipkart.com

                                    Hi,

                                    I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and has been cancelled by seller. I contacted with flipkart and flipkart is saying they have already processed the refund on october 17. Till now i have not received my refund. I have contacted the hdfc bank also and they says our record indicate that there is no debit for rs. 57, 990.00 debited from your account on october 17, 2017. Emi is still cutting. Under item that has been cancelled by seller, refund status is not completed yet and there is no refund id too there. I'm really frustrated please help me regarding this.

                                    1. Original date of transaction : tue, oct 17th '17 1:09 pm
                                    2. Amount of transaction : ₹57, 990
                                    3. Order id : od[protected]
                                    Jan 20, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Dec 11, 2017
                                    Flipkart Customer Care's response
                                    Complaint : Order cancelled refund not completed

                                    Solution : Interacted with the customer conveyed the apology already refund completed from seller end further need to visit bank closing
                                    Feb 18, 2018
                                    Updated by xnorpix
                                    who resolved this issue, its not resolved yet, still it is not refunded yet
                                    Feb 18, 2018
                                    Updated by xnorpix
                                    i contacted with HDFC bank, they say, its not refund yet
                                    Feb 18, 2018
                                    Updated by xnorpix
                                    Please help regarding this
                                    Dear Customer,

                                    I request you to share your card number, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    xnorpix's [Complaint's author] reply, Dec 7, 2017
                                    Still HDFC says that We would like to inform you that we are unable to see any debit of Rs 57, 990/- on October 17, 2017
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                                      P
                                      Prakash1234567
                                      from Chennai, Tamil Nadu
                                      Dec 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 421503
                                      Website: www.flipkart.com

                                      Dear team,

                                      This is to inform you that have purchased the mia1 phone through flipkart on 7th oct 2017 on emi scheme payment done through sbi credit card.

                                      When i received the monthly statement in the month of nov-17 from sbi they charge entire phone amount despite monthly emi. When i called up sbi team they informed me that emi request doesn't receive from flipkart.

                                      For the same have paid a minimum amount of that month since i don't want to be defaulter in sibil records. All same scenario have discussed with flipkart long time back but still, there is no revert from flipkart.

                                      Unwantedly have paid interest and late payment on phone amount without my fault.

                                      Please look into this on priority and refund my amount before i lodge the complaint in consumer court forum.

                                      Regards,
                                      Prakash sankpal
                                      [protected]
                                      Jan 12, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 08, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Dec 21, 2017
                                      Updated by Prakash1234567
                                      Still, have not received any feedback on a complaint.
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                                        Harshal Vernon Johnson
                                        from Khandwa, Madhya Pradesh
                                        Dec 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Ratlam, Madhya Pradesh, 457001

                                        My flipkart account has been deactivated and now i want be activate it but it is not activating
                                        My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                        Plz solve this problem as fast as u can
                                        Contact no. [protected]
                                        Email. [protected]@gmail.com
                                        Jan 19, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 08, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 16, 2017
                                        Flipkart Customer Care's response
                                        Issue: Wants to reactivate account

                                        Resolution: We have tried to contact the customer several times, as there was no response from the customer we had to close the complaint.
                                        Order delivered but is not showed in My Orders
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