Flipkart Complaints & Reviews

I bought a mobile with an exchange of my old mobile so there was an off in price o 3250/-, as new mobile is defective, i returned it to flipkart and they promised me to refund 6749/- which i paid through cash on delivery and to add 3250/- to my gift card but they are not refunding and irritaing me, i have been calling and mailing them but ther are saying wait for i day, 2 day, 3 days like this but not refunding me

I want to change my phone number of the existing gmail account venkysai. [protected]@gmail.com and i want to reactivate my account please solve my problem but existing gmail account consists another phone number so i want to change my phone number so pls kindly accept my problem and solve it pls
So finally i want to change my phone number to my gmail so pls solve it

I have ordered two items on 21/11/2017 from flipkart and they promised my delivery in two days and after two days they said seller has not dispatched the items and delivery will be delay for two more days they keep on saying same story till 28/11/2017. On 28/11/2017 i received a message that my order will delivered on 30/11/2017 but on 29 i got a call from flipkart and they said my order has been cancelled for no reason. Flipkart completely making customers fools by putting offers on website dont believe flipkart.

I bought a bed from flipkart. Order detail is below
Order id: od[protected]
Order date :sat, sep 23rd '17 12:13 am

They have delivered a defective bed. I have initiated a refund on their website. But they are doing anything for this. They keep on giving new date of refund. I am helpless.

I have attached the invoice.

Complain: no refund in two months even if they have accepted that its their mistake. They are just delaying the refund.

Expectation: 1. Refund 2. Legal action should be taken for holding my money for more than two months for their mistake

Yesterday i have recevied my product (Mi a1 mobile) from www.flipkart.com, its faulty, my contact number - [protected] - dombivali. Mobile senosr is not working properly each and every time i'm pressing power button to do something on my device screen is blinking requlary not able to go further in mobile fuction, i have attched video for example, today morning i am taking follow up from customer care of flipkart but non the executive not approving the replaced for same order

I am requesting you to do the needfull

Dear team,

Email id : [protected]@gmail.com
Phone no: [protected]
Name : saibabu sarisa

Order id :od[protected] item)
Order date: thu, nov 9th '17 6:59 am
Total amount:₹14, 999 through cash on delivery

I called number of times, no response on our side,

I called the complaint number of times, still now that problem pending and also cancelled 3 times, so finally, i submitted a complaint to consumer court on the morning at 10 am.

Now also cancel my request automatically, i don't know the reason.

Please find out the attached invoice copy.

Requests cancellation details
—
Delivered on sat, nov 25th '17 to saibabu sarisa
Technician visit servicecancelledby jeeves
Cancelled on wed, 29th nov

Authorized service engineer will help to solve the issue with the product
Technician visit servicecancelledby jeeves
Cancelled on tue, 28th nov

Authorized service engineer will help to solve the issue with the product
Technician visit servicecancelledby jeeves
Cancelled on fri, 24th nov

Authorized service engineer will help to solve the issue with the product

I had ordered oppo f 3 plus mobile phone on saturday 11th november, 2017. The phone was expected to reach my office address in posco-idpc bawal, haryana on monday 13th november, 2017.in the afternoon courier boy of flipkart company came and gave us a package with proper flipkart packaging and label. I have exchange with my old mobile samsung on 8 & amount rs.10589/ through credit card in emi.. Courier boy take my mobile and he check mobile screen, mobile function, battery and backside of mobile. After giving the mobile the guy immediately tried to walk away but i just remembered that he had not taken any signature so i called him back to ask about it. The guy replied that the delivery details would be automatically updated in the system. We still received a package from them and i did not think for a second that those people would cheat us. On opening that package, i am shocked marble stone found. By that time the delivery person had run away. Since that time i have been trying to contact flipkart and they keep delaying the issue giving us different timings of the day to wait. After constant calls to their company on 13th november, 2017 they said that they booked my complaint no. Incident :in[protected] and gave me promise date 24 november 2017. This is the last date of my issue, may be will be resolve before last date. But today morning 24th november 2017 we received a message from flipkart customer care side in this mail they write me that the seller will not be able to fulfill your return request for the order no. Od[protected]. Which is completely untrue since an entire day i was waiting for updates from flipkart. I would really like some action to be taken against this company for giving us a fake product, falsely taking our money and lying about everything as well as compensation for all the time we had to worry and waste. I would also like to be given the proper product in perfect condition with either the amount of money we paid or another product of our choice as compensation.

Deepu kumar
Mobile no.[protected]

Dear sir, as above cited, you sold me a defective ac, l purchased a 1.5 ton 5 star voltas ac from flipkart through online mode on date 12.10.17.ac delivered on date 16.10.17 and fitting done by your recommended company jeeves services on date 24.10.17.ac bar code no.4551814b17eco5941 and invoice no. Fabbm[protected] dt.12.10.17. After couple of days of fitting, ac stops cooling at all. I complaint to voltas toll free no. And voltas service engineer visited and did nothing than to give a check report that i hereby attaching with. L have spent a lot of money for this ac and not used it for a while. I am totally harassed now. Enough is enough. You are a reputated forum company and i deserve some better services from you sir. Please address my problem and avail my ac services properly. Mob. No [protected] surendra singh.

This is in reference of my order no. Od[protected] vide which i ordered a canon dslr on 3rd august. By mistake i chose my old address and your delivery boy delivered it to someone unknown to this address. I tried to contact him many time before delivery but he did not answer my calls and delivered it to someone named ankit as i received a message after delivery. The order was prepaid. I requested customer care and told them about the issue. They arranged the pickup of the product. Your delivery boy picked up the product on 17th august and also confirmed me for the pickup of product. The name of the delivery bopy was sandeep and his contact no. Is [protected]. I requested customer service to deliver it to my current address or refund the money. I also received the message regarding confirmation of refund of money on 22nd of sept.

Now, since then i am daily calling as well mailing your customer care about the refund of money or delivery of the product but they are not showing any interest in resolving my issue. It has passed 117 days and i neither have the product nor the money.

I request you to enquire at your warehouse and confirm that your warehouse received the product. Your customer care is not working out on my issue and they even have blocked my account.

My name is sandeep dangi and my contact no. Is [protected]. I am a frequent buyer on flipkart but this incident hampered my belief in flipkart.

I request you to refund my money or deliver the product as my money is with you from last 03 months.

Joseph sabus
12:54 am (53 minutes ago)

To cs
Dear sir,

Mr cell numbers are [protected] & [protected], name sabus joseph

Sir, my complaint is i had purchased 2 flap covers in the following addresses:

Shiney joseph, room no-113, hostel # 8, maharshi markandeswar university, ambala, haryana (For vivo flap cover). The cover was not matched with the phone and your collection boy had collected the same and replacement is not made yet. Kindly do the needful.

The second address is d-453, shiv durga vihar, kela devi mandir road, near dayal bagh, surajkund, haryana 121009.
Received the flap cover of samsung galaxy grand 2 in damaged condition and requested for replacement. The damaged item is not collected from my house and replacement is not yet initiated.

Kindly do the needful.

Sabus joseph

I had purchased item worth rupees 10411/- on 21 september 2017. Due to some reasons i had to cancel the order. I had made online payment. From that day i am repeatedly calling the customer care for the refund of the amount. I have not received the amount this now. I have contacted the bank also many times for the issue. I have not received the amount till now.

Please look into the matter

I purchased trimmer from flipkart. Basic value of trimmer is rs.936.72/- & gst charged rs. 262.28./- against hsn code 8510 (28%). But after 14-nov.2017 gst rate are revised and now hsn code 8510 is in 18% tax rate. But in the invoice it is 28%. Is it right or wrong..?

Dear sir,
I have purchased hp deskjet ink advantage 3835 printer on 17 nov 2017, my ordered id od[protected]. I have received a defective product and i initiated a request for replacement on 18 nov 2017. Flipkart customer care told me technician will come and check the issues. The technician never call me or visited me to resolve the issues. They automatically reject the returned and updated the status that the technician came and resolved the solution. I consecutively initiated 3 request for replacement i. E on 18 nov, 20 nov, 23 nov, the same information been updated to my flipkart account they automatically reject the returned updating that they have resolved the solution. And also the tech visiting date arrangements are always updated wrongly. So i kindly requested to look into the matters and resolve it immediately.

Recently purchased iphone 6s phone through flipkart sep23rd, yesterday suddenly it got hanged and restarted automatically started showing "no service" in network area, i show to near iphone shop they said its problem cell phone so i called flipkart customer care and explained in detail they said u need contact nearest shop, i asked for replacement as this is new phone just 2months back i purchased it. They ignore to replace the item.

I need solution.

Respected sir/madam,
I, supriya acharjee have ordered pixelfox solid metallic red silver ballons on 12th nov, 2017. There was a delivery date 18th nov. Bt it was delivered on 23 rd nov. That was no issues, but instead of the balloons i have received puzzle cube. I have already complaint... Gunjan singh told me that i will got my orders within 27th nov. Unfortunately it was not happened nd 2nd ly aman sharma told who ever will contact me within 24 hrs from yesterday. It was also not happened. Kindly i want to take a drastic step.

I purchased a mobile phone from flipkart but ear phone had damage and flipkart give me refund my money of ear phone only rs. 349 but now i see in flipkart wallet and wallet shows 0rs. Money... With out used by me.. How...
U take strict action against this complaint otherwise i ll take strict action against flipkart e commerce company in consumer forum...

I bought Redmi note 4 of worth rs 11999 according to you guys the delivery time is on 27 November but I received it on 28November and when I opened your box it is a Rin soap I found no mobile is there...so..pls...hlp me...give me mobile... Pls...pls...pls...

My order id OD[protected]

My mob. No:- [protected]

I have purchased moto m mobile on line through flipkart on april 12, 2017. First 3 months i was very happy with the phone and my choice out of the lots of variant available in the market. But my happiness slowly got converted into my headache. The phone getting hang now and then. I am getting regular display like ui system not working, google play store stopped working, w up not responding etc..
I have to switch off the phone. Thereafter other blunder... When it is getting restart the verticals line appears and then there is blank screen. This activity i have to do 3 to 4 times and if you are lucky enough then the phone will again start working.
I visited the service center on 18 nov 2017 and informed about the problem. They updated the software and mentioned that now it will work fine.
But unfortunately... It was not the case... The problem continued.. I again visited on 25th nov. There they again took my phone and on monday i. E 27th they returned mentioning that the mother board has been changed.
I tried fitbit application and jio voice. Jio was working ok, but there is issue with fitbit application, which was working very much fine before i gave on 18 nov 2017. Further, even, the bluetooth is on, the display shows it is disconnected..
I am very much disappointed with the product moto m and frequent/ weekly visit to your service center and spending my un productive time.
To avoid all this inconvenience, i request you to replace my current mobile with new one immediately.

I had purchased couple of hp pendrives v.250w 64gb. After receiving the same, we had sent it to the movie guy who was supposed to put wedding videos and send back. He added the same but the content was not playing in tv or laptop.

Flipkart told us to get in touch with hp and what a nightmare really. Hp in our area said to visit another office which was 15 kms from our place. After visiting there they said to visit their distributor which was another few kms away. However, we called them before visiting (Good thing really), they said they are not incharge of this model, they guided us to another distributor.

Finally that distributor claims these are imported pendrives (Made in taiwan) and do not have any key number or date or anything on it.

Though unofficially the first hp office claimed these pendrives to be fake.

We are stuck as these distributors are unwilling to help and flipkart needs do certificate to claim the supplier.

Since flipkart claim genuine products are sold on their website, how come we have come across a fake item?

To top that, flipkart have a terrible customer care, i really mean it... Terrible.

Don't know what to do as these pendrives are useless and our money is wasted.

Everytime i order something my order get delay why you mislead your customers last time i order shoes then delay occurs now it is showing one day deliver time for a product beardo oil but now it gets delay by 4 days why you mislead your customers i think amazon is much better at least they show correct time of their order so that people who are waiting for their product should be there at time i have to cancel my friend function just because of this order i stay at my place