Flipkart Complaints & Reviews

I am Rajagopal Thulasidasan from Bangalore. I am sharing this horrific and unforgettable incident with FLIPKART. Everyone please be aware.

I placed an order for Philips IN-SPA4040B/94 Bluetooth Laptop/Desktop 5.1 Speakers through my Flipkart mobile application on 13th November 2017 at 12:02AM. I made this purchase using my ICICI Credit Card for amount worth Rs. 5, 865/-

The sellers registered name address, order ID and invoice details:

AONS SALES
S 12 SATVA APARTMENT, NEAR PPCC GROUND,
NEAR SHANTIVAN BUS STAND,
PALDI,
AHMEDABAD - 380007
GUJRATH

ORDER ID: OD[protected]
INVOICE NO: FAA5DL[protected]
GSTIN: 24AAAHF0589F1ZL
PAN: AAAHF0589F

The so called product was delivered today 16th November 2017 at my residence, through Flipkart's logistics company EKART LOGISTICS - FMPP[protected].

My mother received the package while I was at work. I reached home and had dinner by 8:30PM and together with my family I started unpacking the box. The outer was bubble packing, the next layer was a brown paper pack with flipkart branding and then appeared the Philips product box which looked heavily damaged from outside. The Philips box had been tampered and resealed using transparent masking tape. When i opened the box there was one very dirty looking thermocol packing with lots of mud and dust over it, when I lifted the thermocol layer I was shocked to see newspaper stuffed into the box. I pulled out the whole lot of paper and I found a huge concrete interlocking brick and one another piece of red brick.

This was horrifying. I have had several transactions with Flipkart for the past few years and this is the first time I've experienced such a dreadful situation.

I have attached the images and a video while unboxing the product.

Kindly help me get my full refund or I have to get the product that Flipkart has promised.

Sincerely,
Rajagopal

Sir, I ordered a Sleepsafe Elastic Strap King Size Waterproof Mattress Protector (White) on Nov 6th 2017. I received a sms to mobile ([protected]) from Ecom Express as Your shipment[protected] ordered on www.flipkart.com will be delivered by us today at 10:07:45 am Nov 11th 2017. But till today I didn't get anything. Today I checked my Track order there shown Your item has been delivered at 2.19pm Sat, Nov 11th '17. Ecom Express in Pondychery courier service conduct number is not working. So kindly check my item where and send me or Refund my money. My Order Details and Address
ORDER DETAILS
Order ID OD[protected] item)
Order Date Mon, Nov 6th '17 9:26 PM
Total Amount ₹822 through Net banking
Address:
SAMPATH G
NO:79B, II nd CROSS STREET, MAILAM ROAD, INDHIRA NAGAR, JVS MAHAL BACK SIDE., Tindivanam - 604001, Tamil Nadu
Phone [protected].

I ordered 3 pair of Flip-kart Smart Buy Wired Metal Headset With Mic headset
on 13th Nov its need to delivery by 14 Nov but today is 16th it is not delivered
my order Num is OD[protected]
on 14th Nov it got out for delivery but there is no update on it
the flip-kart customer care saying we taken a complaint you will receive by 18th Nov
what is the use of taking complaint and postponing by delivery for 4 days

Respected sir, I had bought samsung galaxy S7 in your website flipkart. One month before from now, I ordered my mobile at september 27th 2017 and i recieved mobile in my hand at 2nd October 2017. After getting mobile I use mobile only 17 days after that In my mobile there is an display issue(vertical line)& i came to know and overheating issue also after that I went to nearer service centre and gave my mobile and asked regarding this issue, and they said to change my faulty display and mother board on my new mobile samsung galaxy s7 that I bought in your Fu..k...g website Flipkart. And then had a talk with one of your executive and I told this issue regarding and I ask my refund or if not, for replacement but there is no proper response from your side, and after that I gave my mobile to service centre and changed my both display and mother board also after that also some of the issues are arising in my phone like hanging issue vibrating issue and battery is draining fast etc... After that also I made a call to your flipkart office and referred a complaint regarding this, there is no proper solution to my problem. I want the replacement of the product or my money return. I'm not satisfied with this product what I purchased from your website. If this things happens no one will buy from your website... I had mentally disturbed for past 3 weeks not feeling well regarding this issue. I want the replacement for my galaxy s7 or else after that I 'll show that who I am ... I asking genuinely that I had a faulty product from your website and asking to replacement no voice for replacement. What's the solution of my money Rs: 35000. I clearly said that I need a replace ment or I will post about your website to all social media and spoil your name. My Contact No: [protected] alternate: [protected], email bharathiraajaa.[protected]@gmail.com, Order ID: OD[protected]. I want a response in few days or else I know how to handle the issue.

I had ordered matress OD[protected] on 22.09 and paid through SBI card .Not delivered but suddenly mailed me product has been delivered on 13.10.called Flipkart customer service several times for getting the product but now they process refund request along with return the product. When I have not received the product how will I return that. Pls help.
Gopal Karmakar.

I want to cancel my replacement order which has order id[protected] as soon as possible. I want replacement to be done soon and my refund as earlier as it can be done. As i ordered hoodies which are not at all fitting my size and i ordered for replacement but the size of mine is not available so i want to cancel my replacement order to buy new one.

Order id: od[protected]
Order on 10th oct and payment through net banking.
Initial del. Date was 26th oct but not delivered. We asked for cancellation but denied and delivery rescheduled to 16th nov with a promise that if not delivered then money will be refunded. Now the delivery is rescheduled to 29th nov. We want our money to be refunded.

Id - [protected]@gmail.com

Ordered airmax 2017 for ₹3200/-

Product received was all different from advertisement shown on application.

As i requested return, pick up boy came and didn't received product.

Next time when i made return refused it and freezed account.

Some one help, and suggest something.
Though will be fighting back.

Sir i order led tv.. That come defective and broken piece. I believed in flipkart that product broken may be during transport.. But 24 october se lekar 17 nov tk koi sunvai ni hui.. Daily customer care vale khte h tv kl replace ho jayega.. But unhone av tk kuch ni kiya.. Pls help me registered flipkart nu [protected]..
Order id od[protected]

I recently brought honor 9i mobile phone. I facing lots of problem in this phone. I heard my voice back during call. Phone hang very much. It hang continously for 10 like it's dead. Even i want to start disere applications but it open different applications. So pls give me replacement. I complain in customer care national india. I already complaint in flipkart for 4 times but your customers care officer told me to visit service center.

I'm booked xolo era 3x mobile 28 octuber and my delivery day 2 November.. I complaint to customer service 8th November for replacement my product. but customer care say always to me wait for the next tech visit then after your mobile replace but today is 18th Nov not resolved my problem by flipkart. Sorry I'm going to consumer court and R.T.I

Date of incident: 11.11.2017
client name: g.Ravindran
client number: [protected]
description of the incident: tempered glass received in broken condition
desirable resolution of my complaint: refund requested
order number: FMPC[protected]

Sir or mam. I purchased moto e4 plus on aug12th 2017. Since then i have been facing software issues. I have downloaded numerous call recording apps and yet it fails to deliver its purpose &the phone hangs & switches off at times. I wanna exchange or return back the product and get full payment that i have made. Please do the needful. Your products are defective. Stop fooling customers by fake products and stupid ads you make.

I bought i phone 6 imei no [protected] from flipkart and it was defected product. There were issue with phone as well as year phones and flipkart is rejecting to take responsiblity not only many other costumer are facing the same issue. With in 20 days of purchase i had to visit service centre and the repaired the screen and camera of phone but now alsoi am facing issue.

Order number: od[protected]

I order cycle on oct 14th, 2017. They promised to deliver by oct 27th. From then it got delayed for 3 times. It's been one month, till now the product hasn't got delivered. Today again i received a mail with an expected delivery date as nov 25th. I called to customer care to cancel the order, but they are not able to cancel my order.
I promised my cousin to buy cycle for his birthday. Because of flipkart he lost trust in me.

I placed order vide Order ID No.OD[protected] –[protected] for Lenovo K8 Plus on[protected]. I paid for the purchase Rs.8098/- (Unit Cost) [Seller: Indiflashmart] and Rs.90/- (buy back guarantee) thro my SBI Debit card. Subsequently, the said order was cancelled by me on[protected] and claimed for refund. While verifying my Flipkart account, the refund status shows: REFUND COMPLETED. ID No.[protected] for Rs.8098/- (for unit) and REFUND COMPLETED. ID No.[protected] for Rs.90/- (for buy back guarantee). Whereas, while verifying my SB A/c. I learnt that a sum of Rs.90/- has only been refunded by Flipkart. The unit price of Rs.8098/- has not so far been refunded. Frequently, I am contacting Flipkart help centre regarding refund of Rs.8098/- Whereas; the problem has not yet been solved. I have not received the refund of Rs.8098/- from Flipkart side except some convincing and system generated reply which is not in order. On[protected], I received a reply from Flipkart thro email to contact banker with Payment reference no.PZT[protected]Y7R0903 and Bank Txn Id [protected]. My banker (SBI Thiruverumbur Branch: 15301) has clearly confirmed that the said amount has not been credited by Flipkart. Also, my banker has confirmed on[protected] in writing that no such amount was received from Flipkart. The fact was already communicated to Flipkart’s CEO thro’ email. Even though nearly 50 days have left from the date of transaction, the issue is not yet resolved by Flipkart. Flipkart is well known nationwide online shopping Organisation. I did not expect such substandard attitude. Flipkart’s back end team is simply replying without applying mind properly and emailing repeatedly how toregister grievance thro online SBI and advising to contact banker/debit card helpline. Flipkart has sent similar Email nearly 50 numbers. I have contacted Flipkart regarding this issue for more than 100 times but, problem remains unsolved. Keeping public money without assigning any reason is unlawful and offensive attitude as per RBI guidelines. Also, Flipkart is always addressing as “Hi Vinoth”. I am the claimant, I am the Flipkart Account Holder and my name is S. Sivakumar who has placed the order. The said Vinoth is only delivery addressee. It is a small evidence how the Flipkart handling lethargically the grievance of Public. Please note that I am having good regard on Flipkart services and hence, I am issuing soft notices. I hope Flipkart will take necessary steps immediately to refund the credit of Rs.8098/- in to my SB A/C. No.[protected] (IFSC: SBIN0015301, THIRUVERMBUR) without further delay. I am furnishing cell no of my SBI Manager, Thiruverumbur: [protected]. Flipkart may directly contact him for quick solution. I am very frank to furnish, in case more information are required regarding this issue which may please be communicated. Since, it is a very basic issue, it can be easily solved. I want to settle the issue in peaceful and amicable manner.
I request to credit the amount on or before[protected], failing which, I am forced to file complaints before court of law for getting refund of Rs.8098/- along with interest and to claim damages for the mental agony caused so far in this regard.
(S.SIVAKUMAR) Flipkart Account Holder, Cell No.[protected] E-mail:[protected]@gmail.com
Note: Please note that all correspondence should be made only in the name of S. Sivakumar.

I have booked LG TV (OD[protected] from flipkart and received the product in damage condition then applied for the replacement of the product and still not received the product from past one month and giving deadline but not meet any deadline. now today they are telling me that the replacement of the product has been cancelled and you need to apply for the replcement of the product again.

Sir i'm manish. And i have a flipkart account to [protected] this no. And it is also be my permanent contact no. I order a clarks shoes from this account on 26 oct. 2017 and recive it. The received product was the first copy of my ordered product it is not original product. I call to flipkart customer care regarding this matter and i request to return this product and refund my amount bt after two days i found they block my flipkart account. And then i unable to login my flipkart account and also be unable to return this duplicate product and block my calls. I'm frustet due to online fraud from flipkart. Please help me sir. I said thanks to you to my heart.

I had ordered fridge on 7th of november. It was supposed to be delivered on 9th november and that was the reason i had ordered from flip kart because i wanted it on an urgent basis. On 9th nov, i did not receive my order and i contacted the customer care for it. They told me that they were unable to contact the seller and therefore there was late in delivery. She further told me that she will try getting the product delivered on 10th november and she has also raised a request on my behalf which will get resolved by 14th november. Again on 10th november i did not receive my product. This happened everyday till 13th november. Everytime the person used to say me that the product will get delivered the next day but it never happened. Finally on 14th november, i tried speaking to the escalation department. He promised me that my product will be delivered to me on 15th november by 7pm. And again it failed. I don't know what kind of services you guys provide to your customer. Its not that i haven't paid for that item. It's already paid. If you guys have the logistics issue, then pls stop showing the dates which you show on the portal for delivery. You guys are ridiculous. It has been a very bad experience for me. I will never ever try buying on flip kart and will never ever suggest any one to buy from your # site. Just return my money with the interest amount and you guys will have to bare with the loss which i have faced... Such a annoying site... And your annoying customer care department who keep on saying lies every time. You guys should close this site.. You guys can only put your customers in trouble..

I had been ordered back cover.its material quality is totally bad and it's price should be in market nearly 20 to 30 rupees.which they sold me for 290rupees and it is totally unfit to my mobile.flipkart not giving my refunds they giving me only replacement option.i want action against them.