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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
Complaints 47310
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Flipkart reviews & complaints page 1649

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D
Diptasundar Basuli
from Mahishadal, West Bengal
Dec 6, 2017
Resolved
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Resolved

Address: Bankura, West Bengal, 722203
Website: Facebook or email

I ordered a prodotmulti color ink but it was delivered different products at 4th december l wants to return the different color i call help center many times but they did not get any response so i want to return it as soon as possible i will very upset the behavior of flipkart and i will not buy any more things from flipkart and advice my friends to do so
Jan 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Dec 06, 2017
Updated by Diptasundar Basuli
Return the different products as soon as possible
Dec 06, 2017
Updated by Diptasundar Basuli
I ordered a prodotmulti color ink but it was delivered different products at 4th December l wants to return the different color I call help center many times but they did not get any response so I want to return it as soon as possible
Verified Support
Dec 08, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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    A
    Amrish Goel
    from Bengaluru, Karnataka
    Dec 6, 2017
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400101

    I have purchased an apple macbook from flipkart. The personal details on the flipkart website have my details to be used for invoice which includes my company's name as c/o but the company's name does not reflect in the invoice and i am unable to claim this from my company. No body from call center has given a solution to the problem.
    Amrish goel
    Jan 14, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 11, 2017
    Flipkart Customer Care's response
    Customer raised a complaint because he wants to change the address in the Invoice. We interacted with the customer and informed customer its not possible to modify the details. The details which he selected during the time placing the order he got the same one hence closing the complaint from our end.
    5 th october i order lenovo k8 plus in your flipkart online.i was applied axisbank 10% cash back offer.but Till now cash back not received for this order OD[protected]
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      xnorpix
      from Bidar, Karnataka
      Dec 6, 2017
      Resolved
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      Resolved

      Address: Kannur, Kerala, 670561
      Website: www.flipkart.com

      Hi,

      I have purchased a laptop lenovo ideapad core i7 7th gen using hdfc debit card emi and has been cancelled by seller. I contacted with flipkart and flipkart is saying they have already processed the refund on october 17. Till now i have not received my refund. I have contacted the hdfc bank also and they says our record indicate that there is no debit for rs. 57, 990.00 debited from your account on october 17, 2017. Emi is still cutting. Under item that has been cancelled by seller, refund status is not completed yet and there is no refund id too there. I'm really frustrated please help me regarding this.

      1. Original date of transaction : tue, oct 17th '17 1:09 pm
      2. Amount of transaction : ₹57, 990
      3. Order id : od[protected]
      Jan 20, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 08, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 11, 2017
      Flipkart Customer Care's response
      Complaint : Order cancelled refund not completed

      Solution : Interacted with the customer conveyed the apology already refund completed from seller end further need to visit bank closing
      Feb 18, 2018
      Updated by xnorpix
      who resolved this issue, its not resolved yet, still it is not refunded yet
      Feb 18, 2018
      Updated by xnorpix
      i contacted with HDFC bank, they say, its not refund yet
      Feb 18, 2018
      Updated by xnorpix
      Please help regarding this
      Dear Customer,

      I request you to share your card number, transaction details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
      xnorpix's [Complaint's author] reply, Dec 7, 2017
      Still HDFC says that We would like to inform you that we are unable to see any debit of Rs 57, 990/- on October 17, 2017
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        P
        Prakash1234567
        from Chennai, Tamil Nadu
        Dec 6, 2017
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 421503
        Website: www.flipkart.com

        Dear team,

        This is to inform you that have purchased the mia1 phone through flipkart on 7th oct 2017 on emi scheme payment done through sbi credit card.

        When i received the monthly statement in the month of nov-17 from sbi they charge entire phone amount despite monthly emi. When i called up sbi team they informed me that emi request doesn't receive from flipkart.

        For the same have paid a minimum amount of that month since i don't want to be defaulter in sibil records. All same scenario have discussed with flipkart long time back but still, there is no revert from flipkart.

        Unwantedly have paid interest and late payment on phone amount without my fault.

        Please look into this on priority and refund my amount before i lodge the complaint in consumer court forum.

        Regards,
        Prakash sankpal
        [protected]
        Jan 12, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 08, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Dec 21, 2017
        Updated by Prakash1234567
        Still, have not received any feedback on a complaint.
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          H
          Harshal Vernon Johnson
          from Khandwa, Madhya Pradesh
          Dec 6, 2017
          Resolved
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          Resolved

          Address: Ratlam, Madhya Pradesh, 457001

          My flipkart account has been deactivated and now i want be activate it but it is not activating
          My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
          Plz solve this problem as fast as u can
          Contact no. [protected]
          Email. [protected]@gmail.com
          Jan 19, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 08, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 16, 2017
          Flipkart Customer Care's response
          Issue: Wants to reactivate account

          Resolution: We have tried to contact the customer several times, as there was no response from the customer we had to close the complaint.
          Order delivered but is not showed in My Orders
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            R
            renisabdul
            Dec 6, 2017
            Resolved
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            Resolved

            Address: 680121
            Website: www.flipkart.com

            Hi flipkart team,

            I already registered below compliant to this id "[protected]@flipkart.com" on 04 december morning. But your team not give good service from your side.

            I am abdul renis, from kerala. December 03 (03:30pm) i ordered a jbl head set (Jbl t250si wired headphone (Black, over the ear) 349 inr + 40 inr (Shipping charge) = 389 inr (Total price)

            Order successful message came. After delivery date confirmed 7 or 8 december. But december 04 morning my order checking time that my order cancelled.

            Why???

            Showing below messages.

            "your item has cancelled' &"item cancelled by the seller"

            Before my trusted site is flipkart.
            But now???
            I need that order in same price.
            If not give your team that order, i will not purchase any item from your site.
            My friends and relatives will block flip cart.

            All evidence attached.

            I need purchase more items from your website. (Shoes, sandals, sun glasses... Etc)
            But... How i purchase???
            My small issue you dn't solved.

            I hope a good and immediate action from your side for me.

            Don't cheat flipkart. I am trusting you. Its will be solve immediately.

            "i want justice"

            Regards,

            Abdul renis. T. A
            [protected]@gmail.com
            +91 [protected]
            Jan 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Dec 06, 2017
            Updated by renisabdul
            Compliant registered time reply came this below number.

            Incident number IN[protected]
            Verified Support
            Dec 08, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 11, 2017
            Flipkart Customer Care's response
            The customer complaint about order cancellation. We had interacted with the customer and explained about the order cancellation due to price error, and we have added the RS.100/- in gift card section as token of apology. Hence closing the complaint from our end.
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              I
              Irfan u chauhan
              from Mumbai, Maharashtra
              Dec 6, 2017
              Resolved
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              Resolved

              not taking back default mobile

              Address: Mumbai City, Maharashtra, 400045
              Website: Flifpkard

              My complaint is tha i have pucrchase j7 max mobilr phone on 26/11/17 but mobile parformence by working is not good is first fault is daring battry very fast secound getting over heating i had talk to costomer care so many time by msging and by calling on tollfree but result is samevno progress in my complaint after that had walk to costomer of samsung care i have the token of care i had showed the problem to them also they told me thad u...
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              P
              Priyajain1992
              Dec 6, 2017
              Resolved
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              Resolved

              Website: www.flipkart.com

              I ordered moto e4 plus on 13th novemeber 2017 and product got delivered on 15th november 2017, but the product was defected - randomly getting switched off, charger was not working, phone get restarted randomly etc. I requested for replacement, but the request was rejected, this happens for 3-4 times. I called customer care many times and finally they accepted return request, but again technician dosen't file the complaint and request is again rejected, this process is happening since 25th nov till now.

              These companies just take money and in return give nothing.
              I am very upset with the flipkart services and will never order anything from now on and will recommend everyone not to order anything from flipkart.

              I want my money back
              Jan 20, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2017
              Flipkart Customer Care's response
              We will revert on it.
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                A
                ajay951
                from Mumbai, Maharashtra
                Dec 6, 2017
                Resolved
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                Resolved

                Address: 400072

                Dear,

                We have received the samsung on5 mobile on 27.11.2017.. We have placed the order on flipkart for the mobile... Once when we received the mobile... The photo taken without flash on it was coming ok without any issue... When we on the flash and started taking the photo a shate appear in the photo at the bottom of the photo...

                Please provide us the new handset and confirm.
                Jan 20, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 08, 2017
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 13, 2017
                Flipkart Customer Care's response
                Issue: Defect in camera

                Resolution: We had interacted with the customer, apologized and arranged a technician visit at his place. Customer informed that his issue with phone is resolved now. Hence, closing the complaint.
                Tracking ID - FMPP[protected]
                Order ID - OD[protected] item)

                I ordered the stated item on Fri, Nov 17th '17 5:26 PM for Rs.2499/- through www.flipkart.com. This item has not yet been delivered. Kindly look in to the issue.
                Hi
                my name is vikas shivhare i place order Xolo ERA 2V (Jet Black, 16 GB and order id OD[protected] but company send a wrong product and i raised complain but company no give response i want my refund or my mobile.
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                  P
                  pawannisad13
                  from Chandigarh, Chandigarh
                  Dec 5, 2017
                  Resolved
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                  Resolved

                  Address: Kanpur, Uttar Pradesh, 208001

                  Mera nam pawan hai maine zoppo ka ek mobile liya hai zoppo color c2 isme flipkart wale cheet kar rhe hai isme dekhiye otg support dikhaya hai magar jab set mangya to usme otg support nhi kr rha hai fir maine iski complain ki magar flipkart wale meri complain tak nhi le rhe maine bola ki mera paise wapas do to bol rhe hai ki ye possible nhi bhaut chutiya banate hai hai seller and flipkart wale calme [protected]
                  Jan 24, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 08, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 18, 2017
                  Flipkart Customer Care's response
                  Issue: Specification error

                  Resolution: We had interacted with the customer, apologized and provided refund after product pickup. Hence, closing the complaint.
                  May 16, 2019
                  Updated by pawannisad13
                  Thanks
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                    Y
                    Yogesh271
                    from Udaipur, Rajasthan
                    Dec 5, 2017
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                    Address: Alwar, Rajasthan, 301019

                    I have booked 2 JBL headphones T250SI ( 349 rs each) in Flipkart application . But now flipkart has cancelled my offer without taking my permission or giving any kind of notice . So kindly pay attention of my complaint application and take strick action as soon as possible..
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                      B
                      Baccha Brother
                      from Ahmedabad, Gujarat
                      Dec 5, 2017
                      Resolved
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                      Resolved

                      Dear flipkart i had order one transcend pc jet ram of 4gb and i got the defective and fake item and it is not working, the order wasn't had return policy i also check product verification with transcend company they metioned that they didn't build product like that.. And i want my money back.. Check my order id od[protected] and the seller was excelsystems
                      Jan 16, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 08, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        viiipiin
                        from Delhi, Delhi
                        Dec 5, 2017
                        Resolved
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                        Resolved

                        I've ordered two quantity of a torrent aha glow s face wash in november last and on 25 november, 2017 i got the product delivery and i paid for it as cash but when i open the box, only one quantity of face wash was there inside the box. I complained flipkart on same day and they assure me the delivery of the missed item with 2-3 days. But till now the product is not delivered also when i call on customer care number they extends the date always by 2-3 days. I've call many times but no solution. I'm very fedup. Please resolve my issue asap. Never expect this type of service from flipkart.
                        Jan 18, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Dec 05, 2017
                        Updated by viiipiin
                        no any update
                        Verified Support
                        Dec 08, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 11, 2017
                        Flipkart Customer Care's response
                        Issue: Missing quantity

                        Resolution: We had interacted with the customer, apologised and provided replacement of missing quantity. He confirmed that replacement is received and shared his feedback. Informed him that noted his feedback. Hence, closing the complaint.
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                          R
                          Rohith sai goud k
                          from Manuguru, Telangana
                          Dec 5, 2017
                          Resolved
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                          Resolved

                          Address: Rangareddy, Andhra Pradesh, 509325

                          I have ordered one items on 29/11/2017 on flip kart with amount 12000 they promised me delivery in week and after few's day i have received that seller has mismatched address and delivery had cancelled with out no reason and apart from customer executive representative with rude behavior with information and services i need explanation from company regrading inconvenience in crucial time of my career
                          Jan 16, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 08, 2017
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                            K
                            KalraM
                            from Bathinda, Punjab
                            Dec 5, 2017
                            Resolved
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                            Resolved

                            Address: 147301

                            Poorest ever experience...
                            Purchased a product and received a china made product that too incomplete. Few parts are missing. Third time flipkart people are doing same.
                            Tried to talk to flipkart coustmer care but now they are insisting to take refund... Poor service provided.
                            Kindly help.
                            Suggestion to people not to buy anything from them as dey are just bsy in cheating.
                            Jan 9, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Dec 07, 2017
                            Updated by KalraM
                            I ordered a collapsible wardrobe from Flipkart which was delivered to me without all accessories again. I tried to contact Flipkart but they are least bothered about it. Very easily they said that u can go to consumer forum.
                            For all those who are reading this kindly don't trust flipkart. They are biggest fraud and cheaters and are selling China made products and they are very irrisponsible too.
                            Verified Support
                            Dec 08, 2017
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                              V
                              Vigneshwaran Mahesh
                              from Tirunelveli, Tamil Nadu
                              Dec 5, 2017
                              Resolved
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                              Resolved

                              Address: 560103
                              Website: Flipkart

                              Hello flipkart,

                              This is being a worst experience i have faced this day morning, i have ordered a skull candy headphones yesterday, and i have paid extra 70 rs for the same day delivery but still i have not received the product and no notifications on the product, when i called the executive they easily asked apologies and asked me to cancel the order and no further option can be done.. The reason is so silly that technically default the product has mis rooted, how can other products come for the same address but not this.. Seriously it’s a puzzle, on the app it’s still showing to be delivered, no finally the product is cancelled and amount will be refunded in 6 days, your are just fooling the people sick of guys, below are the product details in app. Worst service and totally pissed off. I am gonna cancel my further orders and gonna tell everyone i know not to trust flipkart this is what i can do from my side
                              Jan 11, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 08, 2017
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                B
                                bhasar
                                from Pune, Maharashtra
                                Dec 5, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra
                                Website: Flipkart

                                On sunday jbl headphones were on discout and i ordered that during that day i
                                Got message that ordered has been shipped and the next day i got message that your order has been cancelled by dealer. So they are saying me to buy that headphone in new price. Take a scenario that today is diwali and last day of offer and i ordered the phone next day i got message that your ordered has been cancelled by dealer and you have to buy same mobile in new price. So its not my fault. I need that headphone on the same `price in which i ordered. Please help me. I need justice
                                Jan 14, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 08, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 11, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
                                I am with you brother.same situation with me i also ordered JBL TS250I worth 349 and next day i received same message by seller cheap supercomnet.so i am going to file complaint in cosumer court for justice.if you favour me we will definitely teach these cheap guys.so please speak who faced the same issue with JBL headphone and any other products which fall in this type of category. Thank you.we want justice and we will together
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                                  neelam19
                                  from ghaziabad, Uttar Pradesh
                                  Dec 5, 2017
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh, 201005

                                  Sir,
                                  I was recived my order od[protected] for infinix note 4 on 15/11/17. After 5 day use this phone was power off done auto and not worked two to three times in day. I was complaint to flipkart & ask to replace the phone under 10 days replacement policy, but they was not replace my phone & fake report submitted on my reqest & cancel my replacement. This phone are faullty & flipkart not solve my isse they are ask to me go to service center,
                                  But this is your responsibilty replace the phone under flipkart 10 days replacement policy, so i reqest to you please solve my issue & replace my phone.
                                  Neelam patwal
                                  Jan 19, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 29, 2017
                                  Jassentha jomon's response
                                  Mobile I purchased is complent it is becoming heat and switch off automatically
                                  Verified Support
                                  Dec 08, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 11, 2017
                                  Flipkart Customer Care's response
                                  We have interacted with the customer, as per customers issue, arranged for a tech visit which our technician have solved the customers issue, hence closing the case, customer can get in touch with the authorized service center if at all the issue persists.
                                  Purchased Moto E4 plus, it's getting heat up v hot when it is on charging and once get hanged while alarm was ringing and phone did responded for switching off the alarm. On & off button wasn't working as well as alarm was ringing with screen dead, and red light on top of the screen was beeping.
                                  I have purchased fitbti Smartban WC12300 on 31.12.16.through Flipkart . Before the end of one year the battery has stopped working. So kindly replace the battery. Email [protected]@gmail.c
                                  Mobile I purchased is becoming heat and going switch off imdeatly the phone is Moto z with style mode I had purchased it on october 4 for 2-3 weeks there was no problem there was only some heating the phone but after it started to become too hot and switch off automatically
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                                    S
                                    Srinivas Pokala
                                    from Hyderabad, Telangana
                                    Dec 5, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500086
                                    Website: www.flipkart.com

                                    Damaged product received after one month of order placed. I have raised return request for the same flipkart accepted but they are not doing return pickup. Everytime they are giving new dead line and giving more troubles. Flipkart is cheating customers with online business, till now issue is not resolved please look into this and take necessary action asap. Thanks

                                    Regards,
                                    Srinivas
                                    [protected]
                                    Dec 5, 2017
                                    Complaint marked as Resolved 
                                    Issue not yet resolved, still they are keep on changing the dead lines and struggling me. Flipkart and seller is trying to cheat customer by giving flase promises. I don't know why they marked as resolved when issue not yet resolved. Please look into this issue and help me. Thanks for your support. Regards, Srinivas
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 08, 2017
                                    Flipkart Customer Care's response
                                    Duplicate of c1779681. Hence, closing the complaint from our end.
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                                      Prabal1989
                                      from Guwahati, Assam
                                      Dec 5, 2017
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110011
                                      Website: www.flipkart.com

                                      Nowadays flipkart is one among top online fraud company in india. Recently i purchased a tempered glass for my i phone 6, but the product is damaged. I asked for refund as no one will pay for a damaged product, their executive told me it is not in its policy to refund. I found that flipkart nowadays started betraying not only customers but also seller. As recently i read in news about arrest of its directors for not paying the amount to its suppliers.in this regard i will request everyone not to purchase from flipkart and fall pray to its pick pocketing policy. Beware of flipkart.
                                      Jan 18, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 08, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 11, 2017
                                      Flipkart Customer Care's response
                                      Issue: Damaged product

                                      Resolution : We had interacted with the customer, apologized and provided refund. He has confirmed that he has received refund. Hence, closing the complaint.
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