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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1650

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P
preetaman320
from Chandigarh, Chandigarh
Dec 13, 2017
Resolved
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Address: 147001
Website: www.flipkart.com

This is for your kind information that i recently i ordered a pen but the product i had received is non branded and defected. When i requested it for return and replacement, no action has been taken till now. Kindly resolve my issue at the earliest. Kindly provide me the product which i had ordered or return my money.
I shall be thankful to you.

My order id is od[protected]

My product was aptron bg-2014 multifunctional pen.
Jan 30, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 24, 2017
Flipkart Customer Care's response
Customer raised a complaint for defective/different product received. We interacted with the customer and apologies for the inconvenience and provided refund because the product was not in stock. Closing the complaint from our end.
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    M
    Manju Aradhya
    Dec 13, 2017
    Resolved
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    Resolved

    Hi, i have ordered mi a1 on 7th of dec 2017, the delivery date was before 11th dec 2017. But whenever i was trying track my order it's showing only ordered. Then i contacted flipkart customer care on 11th dec 2017 and raise a issue regarding this, they told it will be resolved within 12th evening 5.30 pm. But on 12th evening i got another message saying they need another 24 hours to resolve it. Finally today 13th december at 8.12 pm it got packed. Worst service from the seller, i request flipkart not to allow these kind of sellers who won't delivery product on time. Till now i had good feeling on flipkart now i need to think and shift to other online services.
    Jan 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 16, 2017
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 17, 2017
    Flipkart Customer Care's response
    Complaint : delay in delivery

    Solution : Interacted with the customer conveyed the apology issue resolved product delivered successfully
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      V
      Vijaydhumal
      from Morjim, Goa
      Dec 13, 2017
      Resolved
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      Resolved

      Address: Latur, Maharashtra

      My flipkart account has been deactivated and now i want be activate it but it is not activating
      My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
      Pl solve this problem
      My mobile number is [protected]
      Jan 26, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 16, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 24, 2017
      Flipkart Customer Care's response
      Customer raised a complaint because he was not able to activate the Flipkart account. We interacted with the customer and provided the steps to activate the account hence closing the complaint from our end.
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        S
        Saikrishna Nuguru
        from Hyderabad, Telangana
        Dec 13, 2017
        Resolved
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        Resolved

        Address: Rangareddy, Andhra Pradesh, 500035
        Website: www.flipkart.com

        I ordered mi a1 on 7th dec. The delivery date was 12th dec, they extended again to 15 th dec. I have called flipkart customer care 6 times, but same reply. We have filed a complaint against seller and your order will be delivered soon. They told it will be resolved by 13th dec. But without resolving they sent me a message saying that your problem is resolved and again i called them they extended it to 16th dec. I am just going down on flipkart. Please flipkart deliver it as soon as possible.
        Jan 21, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 16, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 21, 2017
        Flipkart Customer Care's response
        Customer raised a complaint for delivery delay. We interacted with the customer he confirmed on call that the product is delivered so apologies for the delay and closing the complaint from our end.
        I have same problem

        I ordered Mi A1 mobile from Same seller on 14th Dec. delivery expected on 18th.. I have same response.. still it's not packed it's on processing.

        Very bad.

        I request to #flipkart this seller is very bad and degrading your image .
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          G
          ganeshdhanu696
          from Ernakulam, Kerala
          Dec 13, 2017
          Resolved
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          Resolved

          Mobile has some display issues, customer care people are not providing information properly to return the product, and for replacement they will do what they think, i requested for kannada lang but from 10 days i am not getting call in kannada lang, mobile has issues like display blinking, blank display, heating, i requesting for replacement from 7 days nothing they are doing. I[censored] doesn't replace this mobile i will raise a complaint in consumer court
          Jan 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 16, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 17, 2017
          Flipkart Customer Care's response
          Issue: Display issue

          Resolution: We had interacted with the customer, apologized and asked regarding replacement product delivery. He informed that replacement is delivered. Hence, closing the complaint.
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            P
            pradeeshk
            from Ahmedabad, Gujarat
            Dec 13, 2017
            Resolved
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            Resolved

            Address: Gandhinagar, Gujarat, 382016

            Recently I ordered oppo f5 mobile phone OrderId OD[protected] against exchange of my old phone but ekart is denying exchange due to a spot mark on the screen which is not a defect. As per ur terms and conditions screen should not have any defect in terms of scratch, breakage or dent which is not applicable in my case. I have fully read ur terms and conditions for exchange where nothing is mentioned on the the spot mark. Even I have cleared the quality checks of exchange which is there at the time of order. Moreover it is also clearly mentioned that for a product to be applicable for exchange it should be in good working condition and I am already using this old phone till now. Pls resolve my issue ASAP as I have been your customer since many years and never faced such pathetic experience till date. Looking forward to hear from you in a positive note so that I don't have enough to escalate further. Attaching phone photos for your reference. thanks PRADEESH [protected]
            Jan 17, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Dec 13, 2017
            Updated by pradeeshk
            Recently I ordered oppo f5 mobile phone OrderId OD[protected] against exchange of my old phone but ekart is denying exchange due to a spot mark on the screen which is not a defect. As per ur terms and conditions screen should not have any defect in terms of scratch, breakage or dent which is not applicable in my case. I have fully read ur terms and conditions for exchange where nothing is mentioned on the the spot mark. Even I have cleared the quality checks of exchange which is there at the time of order. Moreover it is also clearly mentioned that for a product to be applicable for exchange it should be in good working condition and I am already using this old phone till now. Pls resolve my issue ASAP as I have been your customer since many years and never faced such pathetic experience till date. Looking forward to hear from you in a positive note so that I don't have enough to escalate further. Attaching phone photos for your reference. thanks PRADEESH [protected]

            Verified Support
            Dec 16, 2017
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 17, 2017
            Flipkart Customer Care's response
            Complaint : product not delivered to the customer due to the exchange phone defective issue

            Solution : Interacted with the customer conveyed the apology explained the exchange phone requirements and issue hence closing the case
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              V
              Vikram Beri
              from Delhi, Delhi
              Dec 13, 2017
              Resolved
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              Resolved

              Address: 110021

              I ordered 1 iphone x on 9th december with promised delivery on 13th december. I made full payment of rs.97, 000/-. Today after repeated calls to your customer care number, they simply extended the delivery date to 15th december???

              The order number is: od[protected].

              I am extreme disappointed and expect you to give me a suitable discount if the delivery date is delayed.
              Jan 19, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Dec 13, 2017
              Updated by Vikram Beri
              I ordered 1 iphone X on 9th December with promised delivery on 13th December. I made full payment of Rs.97, 000/-. Today after repeated calls to your Customer Care number, they simply extended the delivery date to 15th December ?????

              The order Number is: OD[protected].

              I am extreme disappointed and expect you to give me a suitable discount if the delivery date is delayed.
              Verified Support
              Dec 16, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 17, 2017
              Flipkart Customer Care's response
              Issue: Undelivered and re promised date for delivery

              Resolution: We had interacted with the customer, apologised and he informed that product is delivered to him. Hence, closing the complaint.
              Terrible. No response at all 😡😡😡😡
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                P
                Priyankahv1990
                from Bengaluru, Karnataka
                Dec 13, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 570070
                Website: Flipkart

                I had purchased micromax tv 1year back from flipkart with 1yr warranty + 2 years.. But after 1year tv is not in working condition... I had contacted flipkart people for d above problem... Flipkart people say u people have to register in mircomax company bla bla bla bla... Dey talk abt terms and conditions for d problem.. Instead of providing d solution to d problem dey try to escape with # terms and conditions... Cheaters.. I ll never purchase any items from now on and never recommend anyone in my life...
                Jan 22, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 16, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                I hv already contacted ur customer support and learnt not to trust u ppl...
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                  A
                  amphibious78
                  from Ranchi, Jharkhand
                  Dec 13, 2017
                  Resolved
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                  Resolved

                  Address: 827013

                  Please note that today i received a ceramic vase of 16.5cm in height but the height of this vase shown on flipkart app is 16.5inch which is 40cm. Now i want refund as the size of the product is less than half, but the only option is replacement for this product. This is cheating and i want you to resolve this issue as soon as possible.

                  Order i'd is od[protected]
                  Jan 29, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  I bought this product on October 17th, 2017.
                  order number OD[protected]
                  the capacity is 10400mah. But I can charge my phone only 1-1.5 times. the product I got is faulty.
                  i request a refund or replace this faulty product.
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                    M
                    Malhotr
                    from Delhi, Delhi
                    Dec 13, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110027

                    Placed order on 9 dec 17 through flipkart for mi a1 which should be delivered today 13 dec as per the commitment date. But current status showing it is not packed yet. Complain raised with flipkart also but they are also not sure about the current status or when it will actual deliver.
                    Not sure, it is delayed by flipkart or truenet for such a poor service.
                    Dec 14, 2017
                    Complaint marked as Resolved 
                    Finally, receive a call from Flipkart for order status and receive the product 1 day delay.
                    I have ordered Mi A1 on 8 dec...but till now its showing -seller is processing your order...its expected delivery date is tomorrow..will i able to receive my product???? please reply.. please resolve this as fast as possible..my order id is
                    OD[protected]..
                    Placed order for mi A1 on date 1 dec 17 but still not received ...and still showing order not packed ...[censored] man...that is why amazon is best ...
                    Recently I purchased a redmi 5A from your company in Flipkart but the delivered product damaged but the Flipkart not help to return the product what can I do why do you deliver this type of dead phones please replace my mobile my mobile no [protected]
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                      A
                      akshuk1
                      Dec 13, 2017
                      Resolved
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                      Resolved

                      Address: 442701

                      This was the message and after taking the request you cancelled it after 2 days. This is 2 nd time that flipkart are cancelling my return request. The mobile which i have received was not working properly and after. Technician visit the mobile is hanged and not working at all. Will never buy from flipkart next time they make people fool. And the senior customer mrs. Neha is so rude that she doesnt know how to talk to customer, i said i will compain she told me u can complain its ur wish. Worst services from flipkart nowadays better to close it. Technician visit for panasonic p77 (White, 16 gb) with order id od[protected] has been scheduled with our authorized partner jeeves consumer services private limited. Your service request number for the same is 7l10-27013flpkrt-4340072 and will be done by thursday, dec 14, 2017.
                      Updated by akshuk1, dec 13, 2017
                      You people have looted me by giving a faulty mobile which is now dead
                      Jan 24, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Dec 12, 2017
                      saryu kumar's response
                      Please resolve my complain
                      Verified Support
                      Dec 15, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Dec 21, 2017
                      Flipkart Customer Care's response
                      We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
                      Ur courier agent saves girls' and use call so many times and also used harras her... He doing this since 2-3 months... I'm attaching you the recent call history of courier's call .. as well as the product ordered from Flipkart ...
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                        L
                        Leo Johnson Maliackal
                        from Bengaluru, Karnataka
                        Dec 13, 2017
                        Resolved
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                        Resolved

                        Address: Ernakulam, Kerala

                        I havnt received the flipkart order. But i have got the mail and message saying that the item is delivered. I had ordered for a nokia 3 mobile handset. Yesterday i got a call saying its out for delivery. But i was not in place and postponded the delivery to today. Evening i received message saying the product is delivered. I have already made the payment through online itself
                        Jan 23, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 15, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 17, 2017
                        Flipkart Customer Care's response
                        Issue: Wrong status updated regarding order delivery

                        Resolution: We had interacted with the customer, apologized and asked regarding order delivery. He informed that order has been delivered. Hence, closing the complaint.
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                          A
                          Athira Satheesh
                          from Bengaluru, Karnataka
                          Dec 13, 2017
                          Resolved
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                          Resolved

                          I am athira. S
                          I ordered for a casotec back cover for moto c plus - order no
                          Od[protected] and i got sm other cover for moto e4 plus. So i gave a
                          Request for refund. But my request is still being processed. I hope u will
                          Consider it. So please at least replace it if you cant refund it because
                          Its of no use. Its the first time i bought a product from flipkart myself.
                          If this is how you provide your services, then i dont think this would
                          Encourage anyone to purchase from flipkart again. I was so excited to get
                          My back cover but when i opened the courier i was so disappointed. Again i
                          Am requesting you to please take it to consideration.
                          Actually its not fair to make a customer request for something that is your
                          Mistake.
                          Thank you...
                          Jan 29, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 15, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Dec 17, 2017
                          Flipkart Customer Care's response
                          Issue: Different product received

                          Resolution: We had interacted with the customer, apologized and as per her return request provided the refund for the product after product pickup. Hence, closing the complaint.
                          I have order for helmet.
                          Helmet order I'd:TX[protected]

                          Already paid the amount. Please give status ... Order not approved . kindly approved the order and dispatch the material please give me feed back
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                            P
                            Prakash Gokhe
                            from Dhamtari, Chhattisgarh
                            Dec 13, 2017
                            Resolved
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                            Resolved

                            Website: Flipkart.com

                            I have booked redmi note 4 twice and both booking has been cancelle by flipkart. Both booking was prepaid using credit card. Till date i have not get refund.
                            Your company getting payment against booked product and using money in business but not delivering the product. Why are booking accepted. This is a fraud by flipcart. Should i have to go consumer forum?
                            Jan 26, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 15, 2017
                            Flipkart Customer Care's response
                            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                            My order ID OD[protected] was booked on 7th dec 2017 and todays date is 12th dec 2017.it was expected to delever on 9th dec 2017, but still it doesent.its keep on postponing the dates.
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                              R
                              Reddychakri
                              from Hyderabad, Telangana
                              Dec 13, 2017
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500073
                              Website: Www.flipkart.com

                              Dec 3rd i received my mi max 2 mobile. That is a not good in battery, signal and hanging. I raised a complaint on 5th december. Some flipkart executive said with in 2days your problem will resolve like ha said. Still i facing the same same problem. He send fake technician he don't know anything even how to see the problem also. I am asking if you resolve the problem ok otherwise i want my refund. The policy is there with in 10 days refund or replacement options. But he said no option is there. Please resolve my issue
                              I am facing battery and signal issues and hanging
                              Jan 24, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Dec 13, 2017
                              Updated by Reddychakri
                              Always signal shows low and call not receiving on that time
                              Verified Support
                              Dec 15, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 17, 2017
                              Flipkart Customer Care's response
                              Issue: Defective product

                              Resolution: We had interacted with the customer, apologized and provided the refund after product pickup. Hence, closing the complaint.
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                                S
                                Susheel Kasab
                                from Bhusawal, Maharashtra
                                Dec 13, 2017
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                                Happened same to me, ordered product on 7th december it was supposed to be delivered by 13th december. Still not packed,
                                I tried to get flipkart support, they told me they will get resolution in 48hours, means 2 days waiting : (

                                I am sensing this was prebooking of mi a1. They do not have stock in hands hence the delay.

                                Earlier we were able to search for import data on zauba.com but now they assemble it in india so no way to know how much stock they are short to start the delivery : (

                                Most of the orders will get cancelled, i have made full payment of[protected] price + sbi credit card discount 10%), if all of other customer with same issue has already made the payment then

                                Consider 1000 (Min) orders;
                                12000 (Avg price) * 1000 customers = 1.2crore amount is held by seller. Annual interest of 4.89 lakh (4%)
                                Means seller has already earned 10000+ rupees (For 1 week) as interest without doing nothing..

                                Nice move seller,, hope u deliver our products as promised and do not cancel the order..
                                Dec 14, 2017
                                Updated by Susheel Kasab
                                Product has been shipped yesterday finally after i tweeted to Sachin Bansal (Flipkart CEO).. fingers crossed will be recording product unboxing, just in case as many people faced faulty product issue..
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                                  I
                                  ikki
                                  from Hyderabad, Telangana
                                  Dec 13, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  Ordered lyf 4005 flame 6 battery 15 days back still not received the product heavy delay in delivery time very disappointed with flipkart for not keeping up their word of delivery time this will be the last product i am buying from this 3rd class online shopping and my humble request to flipkart that please don't let any customer to write a complaint regarding silly things lyk late in delivery time and all plz resolve the problem of delay in delivery timings
                                  Jan 22, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 15, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    R
                                    Rajat Purwar
                                    from Chennai, Tamil Nadu
                                    Dec 13, 2017
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                                    I have ordered a mi a1 on 7th dec, expected delivery date of my mobile was on 11th dec. But my order has been not packed yet. And as i gone through many reviews, i have also noticed that they have sold the defective product. What about the false promises made by both flipkart and true net commerce.
                                    And the responses given by flipkart were worst. Didn't expect such a worst response from flipkart.
                                    I ordered my phone 8th expected delivery on 13th but I still didn't get the product, and flipkart assured to delivery on promptly...
                                    I have ordered mi a1 at 8/12/17 and delivary is at 13/12/17 but in my status the mobile is still not packed
                                    I think this is same compalint as given by other customers who ordered mi A1 mobile.i too was victim for this worst service by truenet commerce and flipkart.
                                    i really don't know why they are neglecting this issue.
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                                      K
                                      Kasula Praveenkumar
                                      from Hyderabad, Telangana
                                      Dec 13, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500089

                                      Order id: od[protected], product name: ac
                                      Ordered in the month f march and cancelled on same day but when i checked my credit card bill still emi is getting deducted and neither my bank icici is helping me nor flipcart. What i need to who is the correct person to contact.
                                      When i called icici i spoke to rep and he is telling need to check with flip cart and flip cart is telling check with your bank. Please some one help me on this.
                                      Jan 17, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 17, 2017
                                      Flipkart Customer Care's response
                                      Issue: EMI is deducting after cancellation of order

                                      Resolution: We had interacted with the customer, apologised and informed that we've refunded the amount. For EMI closure requested him contact bank. Hence, closing the complaint.
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                                        D
                                        Deepa Nayne
                                        from Bengaluru, Karnataka
                                        Dec 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 500089
                                        Website: flipkart.com

                                        Hello team,

                                        I have ordered the ac om march28th 2017 and cancelled it immediately with the order id od[protected] which is 30, 990/- and the amount got converted into emi for 24 months which is monthy 1797/-.
                                        The amount is deducting every month after i cancelled the product.

                                        How come you deduct the money every month from my cc account after cancelling the product. I want the refund or the product and which i am not going to pay any single paise for the rest emi's.

                                        I am going to file a police case on the flipkart if am not going to hear from you people immediately and my contact number is [protected] and [protected]..
                                        Jan 25, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Dec 13, 2017
                                        Updated by Deepa Nayne
                                        Seller : omnitech retail
                                        Incident ID: IN[protected] On or before 16th Dec'17
                                        Rep Name is Priyanka
                                        Verified Support
                                        Dec 15, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
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