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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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Flipkart reviews & complaints page 1650

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K
Kasula Praveenkumar
from Hyderabad, Telangana
Dec 13, 2017
Resolved
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Resolved

Address: 500089

Order id: od[protected], product name: ac
Ordered in the month f march and cancelled on same day but when i checked my credit card bill still emi is getting deducted and neither my bank icici is helping me nor flipcart. What i need to who is the correct person to contact.
When i called icici i spoke to rep and he is telling need to check with flip cart and flip cart is telling check with your bank. Please some one help me on this.
Jan 17, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 17, 2017
Flipkart Customer Care's response
Issue: EMI is deducting after cancellation of order

Resolution: We had interacted with the customer, apologised and informed that we've refunded the amount. For EMI closure requested him contact bank. Hence, closing the complaint.
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    D
    Deepa Nayne
    from Bengaluru, Karnataka
    Dec 13, 2017
    Resolved
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    Resolved

    Address: 500089
    Website: flipkart.com

    Hello team,

    I have ordered the ac om march28th 2017 and cancelled it immediately with the order id od[protected] which is 30, 990/- and the amount got converted into emi for 24 months which is monthy 1797/-.
    The amount is deducting every month after i cancelled the product.

    How come you deduct the money every month from my cc account after cancelling the product. I want the refund or the product and which i am not going to pay any single paise for the rest emi's.

    I am going to file a police case on the flipkart if am not going to hear from you people immediately and my contact number is [protected] and [protected]..
    Jan 25, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Dec 13, 2017
    Updated by Deepa Nayne
    Seller : omnitech retail
    Incident ID: IN[protected] On or before 16th Dec'17
    Rep Name is Priyanka
    Verified Support
    Dec 15, 2017
    Flipkart Customer Care's response
    We will revert on it.
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      R
      Rahul38000
      from Mumbai, Maharashtra
      Dec 13, 2017
      Resolved
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      Resolved

      Address: 123029
      Website: flipkart.com

      Hi i am rahul yadav and i bought one shoes from flipkart with order id: od[protected], and i written 5-6 emails to flipkart and called teh custmore support 10 times, and everytime they tell me that they will provide the solution in 24 hours, and i am not getting any call or email in response from 2 weeks and exchange time is about to over, and i explained to custmore care also, but still no one is giving the positive response.
      Jan 21, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 21, 2017
      Flipkart Customer Care's response
      We would like to inform you that your request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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        V
        vardhaman narasagoudar
        from Bhubaneshwar, Odisha
        Dec 13, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 560032
        Website: www.flipkart.com

        I had ordered an sigma with order details
        Sigma 70 - 300 mm f4-5.6 dg macro for sony digital slr lens (Black).
        Orderid=od[protected]&orderitemid=[protected]

        As mentioned in the image there needs to be free lense cleaning kit. That was not shipped to me. I have been trying to follow up to send the missing part. But in vain. No one is responding to my query.
        May 23, 2018
        Complaint marked as Resolved 
        As a compensation Flipkart has added Rs 500 Gift card.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Dec 20, 2017
        Updated by vardhaman narasagoudar
        As a compensation Flipkart has added Rs 500 Gift card.
        Verified Support
        Dec 20, 2017
        Flipkart Customer Care's response
        Complaint : customer complained product delivered without adding camera lens cleaning kit,

        Solution : Interacted with the customer conveyed the apology for the inconvenience caused, communicated to the customer Rs:500 compensation given hence closing the case
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          P
          PRATYUSH UDAY
          from Mumbai, Maharashtra
          Dec 13, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400095
          Website: Flipkart

          My order was suppose to reach me on 11th of december and still i haven’t recieved my product. Are you people so not capable of delivering the product at the right time and place. This is the 4th time i am facing the same problem. And this is the last time i am using the # app. Shame on you guys. You take your customers very lightly and so irresponsible towards them. You don’t understand the emotions and sentiments of your customers and also the urgency and need of your customers
          Worst app

          Thanks
          Pratyush uday
          [protected]@gmail.com
          Jan 20, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 15, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 20, 2017
          Flipkart Customer Care's response
          We have interacted with customer, As order has been delayed due to courier unforeseen reason and delivery delayed. Informed feedback note. Hence, closing form our end.
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            A
            abdulrabbani
            from Bengaluru, Karnataka
            Dec 13, 2017
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            Address: Bangalore, Karnataka, 560068
            Website: www.flipkart.in

            Promised delivery date of order was 8th dec, still part not even packed and processed.
            Today is 13th dec, still no information about the same. Now it is showing as order's delivery date is 15th dec.
            It is annoying. It is my first worst experience with online shopping. It is not only about my order but about promising service for which we are paying.
            Same here bro...
            Please retweet my tweet with your orderid so Xiaomi will consider Amazon over flipkart as amazon have better customer support and quick deliveries
            https://twitter.com/susheelkasab/status/[protected]
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              N
              Nibin Narayanan
              from Bargarh, Odisha
              Dec 13, 2017
              Resolved
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              Resolved

              Address: Kozhikode, Kerala, 673016
              Website: www.flipkart.com

              I ordered a pixel 2 on dec 7 by paying 39500 by credit card. This is not yet dispatched by the seller.

              The same seller - omnitechretail, continues to sell the same item on flipkart mentioning two days delivery at my pincode. So its not a case of product availability.

              Flipkart has not given any reasons for the delay even after my repeated emails.
              Jan 22, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 15, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 21, 2017
              Flipkart Customer Care's response
              Customer raised a complaint for delivery delay. We interacted with the customer apologies for the delay and customer confirmed that due to delay in delivery he cancelled the order and he placed a new order which is delivered hence closing the complaint from our end.
              +1. I too ordered Pixel 2 last week. If I check the "Track order" option, its showing no progress. Even its not packaged by now and the expected date of shipping is 15th!
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                M
                minu jony
                from Bengaluru, Karnataka
                Dec 13, 2017
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                Address: Kottayam, Kerala, 686631
                Website: Flipkart

                The order is placed for mi a1 via flipkart done on 7 th dec. The cover i order at the same time is delivered (2 days prior), which i have no use now.
                The order shows 'processing' all time. No change or updates is not given. The customer care reply is vague.
                I have paid full amount. It is not the money i want it is the product in time. I expected delivery earlier so that i can make use of functions which my earlier phone doesn't have. The trouble caused by delay causing to loose my money.
                Seller name is truenet commerce. And i am a victim
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                  A
                  ashifa1
                  from Mumbai, Maharashtra
                  Dec 13, 2017
                  Resolved
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                  Resolved

                  Address: 400009
                  Website: www.flipkart.com

                  Order from - flipkart internet priv bangalore kar

                  Ordered a samsung 32"full hd tv from"flipkart internet priv bangalore kar" on 25/11/2017 got it installed on 29/11/2017.

                  It started giving issues with screen since, it went off couple of times and i was concerned since, it was an expensive product. It looked fake. I contacted flipkart who promised that, it will be picked up for a refund (Also showed on the app that, return approved). Soon after that, i noticed they rejected the return. I than, again called flipkart so, i was informed do not worry it will be picked since, we're here to cover you as merchant who shipped you rejected the return but, we as a brand knows how to take care of our customers.

                  Till date, this is not resolved. They had sent a engineer from samsung today at my home to check. I did tell him about the screen problem. Guess what, i was told its a feature of it??. How can a screen be shut - sounds fishy. He than, asked me to speak to flipkart for a refund.

                  I have been calling flipkart more than 3-4 times everyday but, now it seems like they're just ignoring the issue and forcing me to keep the unit = (Please help
                  Jan 22, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Dec 13, 2017
                  Updated by ashifa1
                  Return ID #[protected].

                  In today's world also people like merchant like to fool around with their customer's to earn extra $. no impressed at all. please arrange for a pick up ASAP.
                  Dec 13, 2017
                  Updated by ashifa1
                  Please arrange a pickup for FULL refund at your earliest. I feel cheated ordering online specially from a brand like flipkart- not trustworthy anymore.
                  Verified Support
                  Dec 15, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
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                    B
                    bbabu96
                    from Ernakulam, Kerala
                    Dec 13, 2017
                    Resolved
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                    Resolved

                    Address: Kottayam, Kerala, 686507
                    Website: www.flipkart.com

                    I have a complaint about the xiaomi mi in ear earphones sold by flipkart for rs 599. The product seems to be duplicate, since the original mi product come with a kevlar cable and looks more steady and has good build quality. The earphones sold by flipkart has none of the above feautures. I have ordered the product recently and received the duplicate one. I had been no refund option. My flipkart product id was od[protected]. I look forward for an immediate solution to this issue
                    Jan 24, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2017
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 21, 2017
                    Flipkart Customer Care's response
                    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: [protected]@ch.ajce.in, if you want us to reopen the case, kindly revert on the same mail.
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                      R
                      ramesh sina
                      from Bengaluru, Karnataka
                      Dec 13, 2017
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                      Like many others i too am facing same issue. Placed order on 8th it was supposed to be delivered today i. E 12th dec 2017. But the product is still in processing. Called flipkart two days in a row got the generic response. Filed complaint against the seller. And flipkart said it will resolve the issue by 14th dec... Let's see what happens. There must be a solid reason behind this i guess.
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                        A
                        Ad1tya
                        from Betma, Madhya Pradesh
                        Dec 12, 2017
                        Resolved
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                        Resolved

                        I ordered a asus i7 laptop on 8th dec 2017 and today i. E. 12th dec 2017 they said it is cancelled without my concern. This action taken by them wasted my time and money as well. This was very unfair of them. If something is not done regarding this then customers will get reduced. I just want to say that, the same order must be set on the track with same price and same delivery address. Or else i am going to register a complaint in consumer forum for this action by flipkart.
                        Jan 27, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 16, 2017
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          Abhranil Paul
                          from Kolkata, West Bengal
                          Dec 12, 2017
                          Resolved
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                          Resolved

                          Address: 700153

                          I tried to place a order tonight and i was redirected to the login screen. I entered my login details but it showed "login unsuccessful. Retry in a minute". I tried using my desktop but the same problem arose.
                          I am using flipkart since last 4years or so and this is the first time this kind of thing is happening. Kindly help me access my account as soon as possible.

                          Abhranil paul
                          [protected] (Registered mobile number)
                          [protected] (Alternate contact number)
                          [protected]@gmail com (Registered email id)
                          Jan 28, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 15, 2017
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            Sangam Ritik
                            from Hojai, Assam
                            Dec 12, 2017
                            Resolved
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                            Resolved

                            Since they have damaged my shipment and are forcing me to cancel and reorder my product. since i bought it in discount at a price of 59990 but it is now priced 99990 . so, this is simply impossible for me to pay 40000 extra money for the same profuct. so please look into this matter . i have also talked to customer care of flipkart all the time they are saying the same thing that i have to cancel my order.but i don't want to do that and i have also paid full amount.
                            my shipment no. is FMPP[protected].
                            please help me .
                            Jan 25, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 16, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 24, 2017
                            Flipkart Customer Care's response
                            Customer raised a complaint for order cancellation, we interacted with the customer and apologies for the inconvenience caused and informed because the shipment was damaged in transit that's why the order was cancelled. We informed customer to place a fresh order and we'll provide the difference amount of Rs 4000/-. Closing the complaint from our end.
                            Hi. I have faced the same issue, but my post is not visible yet. Maybe once flipkart responds it will show up here.
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                              G
                              G A JAIN
                              Dec 12, 2017
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                              Address: Surat, Gujarat, 395017
                              Website: [email protected]

                              Bookin date 8/12/17 mi a1 gold 4gb 64 working days 10 am to 5pm dillevry dilevery date 12/12/2017 fir b dilvery nahi aane par call karke puch jane par javab milta h aapka ordar cencall kar diya h kyo or kisko puchke kiya.. Muje aaj ki tarik me dilevry chahiye. Ordar number od[protected] gaurav kumar [protected]
                              Dec 15, 2017
                              Updated by G A JAIN
                              Dear no reply why??? Citing karte ho customer k saath
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                                C
                                Chandan240890
                                Dec 12, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 122002
                                Website: www.flipkart.com

                                Order ID: OD[protected]

                                I ordered a product on 8th December and paid for the product through netbanking. The product was in stock and the order status was confirmed and the delivery date was for 9th December as a one day delivery promise.

                                Since then I have been constantly tracking the order status and today on 12th December Flipkart has cancelled the order stating that the product is un-deliverable in Gurgaon where most of the sellers have their warehouses.

                                The seller's name is OmniTechRetail. Flipkart has initiated a refund and have given me a date for 22nd as the refund date. I'd like the authorities to take some strict action against the company as they are providing false promises. I have registered a consumer complaint and waiting for their response.
                                Jan 29, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 16, 2017
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Dec 24, 2017
                                Flipkart Customer Care's response
                                The customer complaint about the order cancellation. We had interacted with the customer and explained about the order cancellation due to seller cancellation and asked her to place fresh order. Hence closing the complaint from our end.
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                                  R
                                  rahulsyngg
                                  from Visakhapatnam, Andhra Pradesh
                                  Dec 12, 2017
                                  Resolved
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                                  Resolved

                                  Order the product on dec 7th, paid through credit card and the estimated date of delivery was dec 9th. I did not receive the product on 9th dec and when contacted the customer care, i was promised to get the resolution to my problem by dec 12th. On 12th morning the flipkart customer care calls and says that they are extremely sorry for the delay and the product will be delivered by 14th dec. When i reach home and see the order status, it is saying it has been cancelled and amount will be refunded by 21st dec.

                                  "agar paisa paisa hi khelna tha toh pehle hi bol dethe... I wouldn't have visited your website to buy the product."

                                  First of all if the product is not available then you should not take the order. Secondly dont promise a fake delivery date and if at all you promise dont extend it if the product is not available. If at all extended try to deliver the product instead of cancelling it at your own to maintain your customer complaint resolution time. Its been a total mental torture and waste of time for me to answer your customer care calls in between the office hours and check the order status in vain.

                                  Ps: xiaomi india - please choose a better seller for your premium products atleast.
                                  Jan 31, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 15, 2017
                                  Flipkart Customer Care's response
                                  V
                                  Verified Support
                                  Dec 15, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 20, 2017
                                  Flipkart Customer Care's response
                                  The customer complaint about the order cancellation. We had interacted with the customer and explained about the order cancellation due to product is out of stock in inventory and it's a seller cancellation and refund is completed from our end. Hence closing the complaint from our end.
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                                    S
                                    from Dimapur, Assam
                                    Dec 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: Supaul, Bihar, 852131

                                    Account holder -Nibha Devi
                                    A/c no[protected]
                                    This is to certify that on 19th of October 2017 an amount of 18990.00 and 21990.00 was debited from my account without my consent.The bank claims that the amount which is missing was due to some unknown shopping done on Flipkart as u can see in the picture of the passbook attached.
                                    This shopping was not done by me..I want details of that transactions which happened on the 19th of October and actions to be taken immediately.
                                    I hope that FILPKART will not this complaint for granted.We have registered a FIR at the local police station at Supaul.
                                    The transactions done on 19th of October with my account was totally a fraudulent activity .The shopping was done on flipkart on that day.If there is any technical problem, refund the amount in the account.We are very unsatisfied and restless after this.If this goes on happening the company is setting a very bad brand name among the cosumers.
                                    Jan 21, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 15, 2017
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                    Dec 15, 2017
                                    Updated by [email protected]
                                    The shopping done on 19th of October is not down by us.But the shopping was done on Flipkart by unknown. We are asking for the details.I have given my account number and branch i.e Supaul (Bihar).The money used for shopping was done by my account.The customer support number which you have given, we're unable to talk .If you want further details of the fraudulent activity, you can enquire the bank about this.I did attach the pictures of passbook which clearly shows the transactions related to flipkart. Take my complaint seriously, the money earned took a lot of hard work.
                                    The shopping done on 19th of October is not down by us.But the shopping was done on Flipkart by unknown. We are asking for the details.I have given my account number and branch i.e Supaul (Bihar).The money used for shopping was done by my account.The customer support number which you have given, we're unable to talk .If you want further details of the fraudulent activity, you can enquire the bank about this.I did attach the pictures of passbook which clearly shows the transactions related to flipkart. Take my complaint seriously, the money earned took a lot of hard work.
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                                      L
                                      Leor
                                      from Delhi, Delhi
                                      Dec 12, 2017
                                      Resolved
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                                      Resolved

                                      Sir,
                                      Last friday (08/12/17) i had placed the order for an asus i7 laptop (Order id od[protected] and flipkart had confirmed the order. The delivery was scheduled on 12th december and today on 12th they gave a message saying that the order was cancelled and the refund will be processed soon.

                                      Is there no value for your customers time and money?

                                      What right do you have to suddenly cancel the order, even so you should have the minimum decency as to tell the reason for it's cancellation.

                                      If such incidents increases the people's trust on flipkart will be gone!

                                      The only thing i want is to get the order back on track, the product must be delivered at the same cost as before to the same address.

                                      Kindly waiting for some action to be taken from flipkart?
                                      Dec 20, 2017
                                      Complaint marked as Resolved 
                                      Flipkart contacted me about the same and had given me the refund back pretty soon
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 15, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 20, 2017
                                      Flipkart Customer Care's response
                                      We have interacted with customer, As order has been cancelled due to stock was not available and for same refund has done. Feedback noted. Hence, closing form our end.
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                                        R
                                        ramkrishnayerneni
                                        from Mumbai, Maharashtra
                                        Dec 12, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560034
                                        Website: www.flipkart.com

                                        I have ordered a "pixel 2 64gb kinda blue" product in flipkart during the recent sale on 7th december 2017.

                                        Order id - od[protected]

                                        Original selling price - rs.61000
                                        Promotion discount - rs.11001
                                        Discount for using credit card - rs.10000
                                        Final price - rs.39999
                                        Order date & time - 07/12/2017 12:42am

                                        I have lost sleep to buy the phone before it runs out of stock. The expected delivery date for the order was 09/12/2017 but there was no update in the order status. So i decided to enquire with flipkart customer care regarding the status and they promised to give an update by 12/12/2017. They called me again on 12/12/2017 saying they did not have any update from the seller and prompted me to cancel the order. They said they cannot reimburse the discounted amount if i bought the phone again at the original cost. So i disagreed to cancel my order and insisted on waiting it out. They sent me another email on 12/12/2017 saying that they will get it resolved by 13/12/2017 4:00pm. Later on 12/12/2017 they cancelled my order without my consent and refunded the rs.39999/- not any compensation for the deal they promised, which the transaction was based on.

                                        I can settle for a different color of the phone at a discount price since they are in stock in the flipkart website. But this insensitive behavior by their customer care is wrong and i require help getting it resolved.
                                        Jan 21, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 16, 2017
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 21, 2017
                                        Flipkart Customer Care's response
                                        Customer raised a complaint for order cancellation. We interacted with the customer and apologies for the cancellation and informed customer that the product was not in stock because of that the seller cancelled the order. Customer told he is not going to purchase anything in future hence closing the complaint from our end.
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