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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1685

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S
sridharkdl
from Hyderabad, Telangana
Oct 23, 2017
Resolved
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Address: Guntur, Andhra Pradesh, 522006

We bought a mobile( moto E-4 plus ) before 15 days (delivered date on[protected] my order id; OD[protected] . Since 2 days it is not working. The problem is touch is not working. Please let us know what to do now. From my side there was not problem like falling down. I am severely disappointed and annoyed. We had read good reviews and bought so resolve this soon.
+3 photos
Dec 17, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 12, 2017
Flipkart Customer Care's response
We have interacted with the customer, he confirmed that issue has been fixed. Hence, closing the complaint.
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    K
    kamal arora2
    from Haldwani, Uttarakhand
    Oct 23, 2017
    Resolved
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    Resolved

    Address: 2020001

    Expected delivery for my product is 23rd oct that is today. But till today i dont received it. And now they are saying that they will deliver it on 27th oct. Due to their delay in delivery many problems have to be faced by my mother in washing clothes.. Wholly dissatisfied with a company like flipkart. The consequences of this delay will have to be face by my mother.. Flipkart vision is to be the amazon of india but now it seems to be impossible for them.
    Dec 4, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 24, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 03, 2017
    Flipkart Customer Care's response
    We had interacted with the customer, Delivered the product, hence closing the complaint.
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      A
      Akhila. Ss
      from Bengaluru, Karnataka
      Oct 23, 2017
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      Address: Thiruvananthapuram, Kerala

      I purchased a infinex hot 4 pro mobile from flipkart. I got the mobile two days ago through courier. I pay the full amount. After open the box. In which when i put sd card on the mobile. Its not working. I tried it very well but not yet working. The memory card slot is not yet working. So please help me. I also change the settings but no use
      Oct 23, 2017
      Updated by Akhila. Ss
      Infine hot 4 pro
      I purchased a infinex hot 4 pro mobile from flipkart. I got the mobile two days ago through courier. I pay the full amount. After open the box. In which when i put sd card on the mobile. Its not working. I tried it very well but not yet working. The memory card slot is not yet working. So please help me. I also change the settings but no use
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        A
        Ascalon
        Oct 23, 2017
        Resolved
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        Resolved

        Address: 600014

        Ordered onida 138.78cm (54.64 inch) ultra hd (4k) led smart tv with 2 years of warrenty for a net worth of rs.55563.

        Ordered on 12th of october and got it delivered on 13th of october.

        Installation was scheduled on 16th of october and no infromation of technician was shared with me. Neither the technician landed in my place.

        Called regarding this, flipkart said that i've asked to postpone the installation (Which irked me, blaming someone for their fault is not a good thing to do)

        Flipkart again scheduled on 20th of october, still neither the technician information from flipkart nor the techincian turned up. Made a call again and all they could say was sorry for inconvinience we will schedule soon.

        Flipkart again scheduled on 23rd of october and still the same story.

        After calling today, they have scheduled to get back with a response on 25th of october.

        I am not sure how many more times do flipkart want to do this.

        The response i get all time is, "sorry for the inconvinience and we will schedule a new date". I am not sure what the hell escalation team is doing over there. There is no point blaming a person who picks the call, the escalation team is just useless to be precise.

        On a general note,
        1. I am not the first customer to go through this. I've been seing a hell lot of complaints like this in this particular page.
        2. I am jus unsure, flipkart don't want us to open the package as the return policy won't be covered neither they wanna send a technician. So ridiculous.
        3. Why do flipkart promise 2 day installation when they can't do that. A fake way of attracting people.

        Contact number : [protected]
        Please do contact if there is a solution and end point to this.
        Dec 17, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 24, 2017
        Updated by Ascalon
        Now again postponed to 27th, do flipkart do any work? Failing everytime us not an issue but got no updates everytime is an pressing issue.
        Verified Support
        Oct 24, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Oct 27, 2017
        Updated by Ascalon
        Again postponed to 31st Oct. Idk what these ppl are doing.
        Verified Support
        Oct 31, 2017
        Flipkart Customer Care's response
        We had interacted with the customer and he stated that the installation / demo has completed. hence closing the case.
        Verified Support
        Nov 09, 2017
        Flipkart Customer Care's response
        Customer and he stated that the installation / demo has completed. hence closing the case.
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          S
          SFadikar
          from Kolkata, West Bengal
          Oct 23, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560034
          Website: www.flipkart.com

          Dear sir/madam,

          I placed the order 'syska power boost 100 10000 mah power bank' order id od[protected] on 14 october 2017 on flipkart. I have already paid rs.699/- via net-banking for this order. Expected delivery date 18 october 2017. But today's 23 october 2017. Product not delivered. I called many times flipkart customer care, but not responding. I have lost a lot of money in the phone call. I do not know what to do now?
          +2 photos
          Dec 10, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Oct 31, 2017
          Flipkart Customer Care's response
          We had interacted with the customer, Delivered the product, hence closing the complaint.
          Verified Support
          Nov 09, 2017
          Flipkart Customer Care's response
          We had interacted with the customer, Delivered the product, hence closing the complaint.
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            R
            rohit mule
            from Morjim, Goa
            Oct 23, 2017
            Resolved
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            Resolved

            Address: Satara, Maharashtra, 415110
            Website: flipkart

            I have purchase coolpad mobile charger white | charger online on 11th july. Its under 6 months warranty while purchasing. Within
            3 months charger stop working.
            Manage order
            Order id
            Od[protected] item)
            Order date
            Thu, may 11th '17 8:21 pm
            Total amount
            ₹355through cash on delivery
            Warranty
            Covered in warranty
            6 months
            Warranty service type
            Seller warranty
            Domestic warranty
            6 month
            I am really pissed off as this is a new charger and within 1 months of purchase charger started giving problems.

            I want new a replacement of my charger
            Dec 14, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Oct 24, 2017
            Updated by rohit mule
            waiting for reply
            Verified Support
            Oct 24, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Oct 31, 2017
            Flipkart Customer Care's response
            We had interacted with the customer apologized for the issue, informed about the replacement policy and denied for the replacement. Hence closing the case.
            Verified Support
            Nov 09, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Nov 09, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Nov 11, 2017
            Flipkart Customer Care's response
            interacted with the customer explained the replacement policy closing the issue
            Apr 05, 2018
            Updated by rohit mule
            Not resolved yet
            Apr 05, 2018
            Updated by rohit mule
            They are fooling us
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              H
              Hylton Upshon
              from Ranchi, Jharkhand
              Oct 23, 2017
              Resolved
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              Resolved

              Address: 734013

              I bought a product from flipkart which is damaged on delivery but when i asked for it to be changed they don't want to change the product. On the net also there is no return option against this product. Please help me out. So that i may be able to exchange the product and get a better one which is not damaged. My name is hylton upshon. My email is [protected]@gmail.com
              +1 photos
              Dec 12, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Oct 31, 2017
              Flipkart Customer Care's response
              We had interacted with the customer, apologized for the issue, as per customers issue created the return, product not available with seller, hence refund done, Informed the refund TAT, packing manner, closing the case.
              Verified Support
              Nov 09, 2017
              Flipkart Customer Care's response
              Refund already processed hence closing the case.
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                S
                s@2017
                from Pune, Maharashtra
                Oct 23, 2017
                Resolved
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                Resolved

                Address: 411015
                Website: www.flipkart.com

                I have ordered and paid for new washing machine but our great fraud flipkart has sent a old/display product used machine, and this is not enough when i registered complaint then product was out of stock they told me to wait till product get in stock for replacement, now after two days product was in stock so i register replacement now they are turning round and round with their so called process that technician will come and review but i didn't get any technician at promised date and they are purpose fully wasting their 10 days of replacement policy so that product need not to replace and we will cheat customer very smoothly, please help to take action legally.
                +7 photos
                Dec 10, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 09, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Nov 09, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
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                  A
                  Aman7175
                  from Korba, Chhattisgarh
                  Oct 23, 2017
                  Resolved
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                  Resolved

                  Sir, i have bought a new phone le max 2 from flipkart in diwali sale but the product is defeated and their service executives are telling me that go and get services from service center. Even the worst thing is they once sent their technician and technician also told me that this phone has problems but now they are saying that it can not be replaced.
                  Dec 10, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 24, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Oct 31, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer facing issue with product performance and saying there is no service center in India and want different product so taking request and told tat and packaging manner, closing the case.
                  Verified Support
                  Nov 09, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer facing issue with product performance and saying there is no service center in India and want different product so taking request and told tat and packaging manner, closing the case.
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                    S
                    Saranya Elumalai
                    from Kottayam, Kerala
                    Oct 23, 2017
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                    Address: 6000086

                    Where he said the first time he swiped he said it showed error and the 2nd time again he swiped amount 4079 and it got debited.
                    My conplaint is that he withdrawed a total amount of 8158 .
                    And i need back my 4079 which was debited wrongly.
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                      A
                      amit.kvr
                      from Dhule, Maharashtra
                      Oct 23, 2017
                      Resolved
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                      Resolved

                      Address: 492009

                      Order id: od[protected]
                      I had accidently ordered a samsung refrigerator by paying rs 10708 through my sbi atm card when i cancelled this order it shows 'return accepted and amount of rs 10708 will be credited to your account within 7 working day after that i had order a new refrigerator and again pay 10708 for that. I had told my family about this that the order is cancelled and new order will delivered to them because i didn't resides with my family because iam defence person and on duty this time. Now courier goes to deliver and delivered that refrigerator which was cancelled and my family member had taken it because they new that order was cancelled and this must be new order. After that i called customer care of flipkart and they advice me to not open that order and they assured me that it will returned back and payment will be given and also advice to take the new order. Now already 7 days had been passed and no resolution from flipkart. The only thing i want is my money because i need it my family need it. The seller omnitech retail had called my poor parent and saides that they will not return. Kindly help me. Customer care are saying they backup team is working and now they said that they can't do anything.
                      +2 photos
                      Dec 15, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 09, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Nov 11, 2017
                      Flipkart Customer Care's response
                      interacted with the customer refund completed clsoing
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                        V
                        Vjlareek
                        from Jaipur, Rajasthan
                        Oct 23, 2017
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        I ordered wonderchef cookware set of 4 pieces from flipkart when i ordered it was showing 4 pieces but when it was delivered to me i got only three pieces. A mini fry pan was missing then i report it to flipkart and then they said they will replace it send the new one to me. As they told me replacement was done but after the replacement i got the same parcel which have same three pieces. Then again i complained about it to flipkart now this they said they only can refund. They neither will replace nor will deliver the missing item. I wait for 15 days but not get my full order. Is there any way from which i can get my missing item?. Please help.
                        Dec 10, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Oct 31, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer, customer want only replacement but the replacement not available. informed the same to the customer, customer stated that he doesn't need refund, hence closing the case,
                        Verified Support
                        Nov 09, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer, customer want only replacement but the replacement not available. informed the same to the customer, customer stated that he doesn't need refund, hence closing the case,
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                          V
                          VikramNimbawat
                          from Hyderabad, Telangana
                          Oct 23, 2017
                          Resolved
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                          Resolved

                          Buying iphone8 worth 60k from flipkart. I think, was biggest mistake.

                          After all spending my harden earned and saved money to buy this phone.

                          Product delivered to me has scratches on it.

                          Oder id: od[protected]

                          Flipkart customer service for [incident: in[protected]] was rased on 14th oct for resolution

                          Time given to resolve this issue was 18th oct 9pm

                          But very sad to say that no resolution has been provided till now 23oct17.

                          When contacted flipkart team over phone, heard repetitive sentence “our backend team is working on it, please wait for some time”

                          Also few of them were very rude on call...

                          Specially hearing from them this “there is nothing in their hand to do more then just raising the complaint.

                          Please help here to resolve this at earliest.
                          Thank you,
                          Dec 12, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Oct 31, 2017
                          Flipkart Customer Care's response
                          We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue.
                          Verified Support
                          Nov 09, 2017
                          Flipkart Customer Care's response
                          We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue. hence closing the case.
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                            M
                            mizma
                            from Raebareli, Uttar Pradesh
                            Oct 23, 2017
                            Resolved
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                            Resolved

                            Address: Kanpur, Uttar Pradesh, 208023
                            Website: ekart

                            Dear sir,

                            It is matter of great concern and i am very disappointed to write this that i have order swayam cotton bedding set. Order no. Fmpr[protected] which i received on 17 oct 2017 but what i received was only comforter and other accessories which included a bed sheets and a pillow cover were missing in the packet. Therefore, i was compelled to return the product on the same date

                            I have received several messages from flipkart that they would pick up the products but i when called your representative they refused to come and promised to come tomorrow which they never did.
                            I am a regular customer of flipkart but i never face such issues in the past and i never expected such a pathetic service from your side.
                            Kindly do the needful.

                            Regards
                            Mizma jahan
                            Dec 13, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Nov 11, 2017
                            Flipkart Customer Care's response
                            Customer inform about the different product received. Refund is been provided and closing.
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                              mb498092
                              from Bengaluru, Karnataka
                              Oct 23, 2017
                              Resolved
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                              Resolved

                              Address: Uttara Kannada, Karnataka

                              I have purchased a voltas ac from flipkart for installation one service provider call me on 22.10.2017 and he told me he will be came for ac installation on 23.10.2017 on 10.30am. But he has doesn't came on time after i call him than he tell me he will be come 4.0 pm but he had not come. He
                              Wastage my full day. So i hamble request all of you don't purchase any item from flipkart because his service is very poor they don't have meaning any customer complaint.
                              Dec 13, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2017
                              Flipkart Customer Care's response
                              We are unable to find order detail or register contact number for given complaint.
                              We request you to get in touch with our customer care team on below detail.
                              We're available 24 hours a day.
                              [protected]
                              Verified Support
                              Nov 09, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Nov 11, 2017
                              Flipkart Customer Care's response
                              Interacted with customer issue is already resolved hence closing.
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                                Vivekdr07
                                from Zamania, Uttar Pradesh
                                Oct 23, 2017
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh, 226020

                                My scheduled product was not delivered at requested address at 1st floor of my residence.

                                Moresoever the delivery people misbehaved and verbally abused my wife when requested for doorstep delivery.

                                The product was banged at roadside outside the main gate of my residence... We have video of the deeds of the delivery people.
                                This unwarranted behaviour is not accepted. Kindly redress or allow me further appeal to higher authorities including consumer forum.
                                Dec 14, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 24, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Oct 31, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer and he confirmed that the product is delivered. Customer informed that the WM's who visited his address this time were very helpful and he was happy with the service. Informed customer regarding the behavior of previous WM we have taken necessary action and we shall ensure such issues are minimized. Customer agreed and he informed that previously conversation started due to address issues however, the WM spoke very rudely to his wife. Informed customer we shall take necessary action against this incident. Customer agreed. Solving the case.
                                Verified Support
                                Nov 09, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer and he confirmed that the product is delivered. Customer informed that the WM's who visited his address this time were very helpful and he was happy with the service. Informed customer regarding the behavior of previous WM we have taken necessary action and we shall ensure such issues are minimized. Customer agreed and he informed that previously conversation started due to address issues however, the WM spoke very rudely to his wife. Informed customer we shall take necessary action against this incident. Customer agreed. Solving the case.
                                Verified Support
                                Nov 11, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer, apologised and informed that feedback taken. Hence, closing the complaint.
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                                  S
                                  Sachin2001
                                  from Dehra Dun, Uttarakhand
                                  Oct 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: 249407

                                  Hi,

                                  First time i have order the mobile phone (Od[protected] on 8th oct 17 and same has been received on 11th oct 17. After open the box first time for use on 18th oct.

                                  I observed many problem and getting slow charging issue and fast draining issue, one and two time reboot issue and same informed to customer support and log the request on same day on 18th oct,
                                  But after many reminders and followup with customer support for mobile replacement but they not proper update for replacement and wrong time is showing on website as per the expected time 23rd oct and also not updated tech visited.

                                  Still replacement phone is not received and they told me sorry for delay form vendor and tech visit and they take action on vendor for further service and you please wait again for next update on 28th oct, they have no update and time for further return and replacement the phone.

                                  So finally overall service and product quality is very bad, i am not happy with that product because first time getting many issue and facing your service and delay shipping issue. And now i am not waiting for new replacement it's already too long.

                                  So please i request you return the faulty phone and return the my money on flipkart balnce.

                                  Regards
                                  Sachin
                                  Dec 10, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Nov 09, 2017
                                  Flipkart Customer Care's response
                                  We are unable to find order detail or register contact number for given complaint.
                                  We request you to get in touch with our customer care team on below detail.
                                  We're available 24 hours a day.
                                  [protected]
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                                    Mkpathriya
                                    from Unnao, Uttar Pradesh
                                    Oct 23, 2017
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                                    Address: Bhiwani, Haryana, 127041
                                    Website: [email protected]

                                    I brought a mobile order ID 0D[protected] .the product battery is very hot &process is low. So I request to product. Then I got anoder product. It's very bad. The picture quality is very bad. The second camera is very duf ¬ best picture quality. I want to Replacement my phone .please change my mobile
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                                      Yog10
                                      from New Delhi, Delhi
                                      Oct 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302019
                                      Website: flipcart.in

                                      Order id od[protected]. I purchase a mobile redmi note 4 but its camera quality is very bed.. I have complain for return but still not solve my problem.. My return complain also canceled by flipcart. Service is very poor. They did not give proper responce to customer. We are very disappoint with service of flipcart. I call many times in flipcart customer care but they not take proper action about my complain
                                      Dec 13, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 09, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
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                                        flipkat
                                        from Mumbai, Maharashtra
                                        Oct 23, 2017
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                                        Address: Mumbai City, Maharashtra, 400008

                                        MY NAME IS KHALID AYUB ANSARI
                                        MOBILE NO [protected]

                                        i have cancel my order from flipkat on 09.10.2017, but they do not refunding process till now
                                        MY ORDER DETAILS FROM FLIPKART
                                        ORDER ID :- OD[protected]
                                        APPLE IPHONE SE
                                        REFUND AMOUNT IS RS 18999
                                        PLEASE HELP ME AND GUIDE SIR
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