Flipkart Complaints & Reviews

Order ref : od[protected]. The courier partner cancel the order without any notice and flipkart didtn took any action prior to the ekart logistics a complaint raised, flipkart has assured me that the product will be delivered on time.
This is really bridge of customer satisfaction.
Message from flipkart after raising a complaint :
We have escalated your issue to the concerned team. We will resolve your problem by 25 oct, 10:00 am. You will get a call from a number starting with +9180679

I placed an order for mi a1 on 15th october... The product reached nearest hb by 17th though delivery date showed to be 22... So i waited till 22th october. And during the time delivery is normally attempted the product got cancelled automatically without my knowledge. And gave reason that multiple attempts were made even though none were done so. Even no contact on mobile. I waited 8 days and now this is what they give me. They instead of giving me refund should on request also give me another same product if i want.. No.. Instead i have to wait for another 7 days for refund and book another device and again wait for 10 more days.. What kind of service is this. They can't give me proper reason.. I just want product nothing else

Hello,

I am very disappointed your product delivery services. I book 2 quantity but delivered only 1 quantity. I tried to contact though the voice or email with in 10 days but not getting reply on this day. After 11th days your customer executive madhuri or senior executive mansi not able to resolved issue or they never no information else sir"mafi chahte h".
I raised our concerns multiple time but not able to understand.br...

On 15th october i placed order for jbl headphone on offer price of 749. Expected delivery was between 21to 24 october. But on 22nd october at 12 am i suddenly got message your product is cancelled and is returned to seller. I haven't received any call or message from even flipkart or a courier boy. How flipkart can cancel my order without even notification. I also talked with flipkart executive but she's telling me that now i need to again place an order without offer price. What the hell kind of service is this... I don't know whatever your problem is but i want my product at offer price only. Worst experience ever with flipkart service..

Order id: od[protected]
Product: srestha fashion lace up
I have finally received my order and was really happy till i opened the package, i have received an empty package by flipkart after waiting for 4 extra days, not including 1 week delivery estimated time.
Seriously it's ridiculously worst. I just want my money back now. As said before as well occasional items which is been ordered already late and the worst sincenerio ever. I have already requested return, but if the pick up persons wants the empty package he is welcome, but i want my money refunded

I have ordered titan watch against order no. Od[protected].
This product was packed and sold directly by -
Tech-connect retail private limited
Avaashya cci logistics limited,
Renaissance industrial park, building no. B2,
Kalyan - padgha road, kalyan.

I received the shipment on 16 oct 2017, as i opened the box there was no watch inside.
Apart from this the packing is very low quality - a small titan raga box in put into the big flipkart box without any cushion.

Expecting reply and course of action form your side i do not want refund but i really want the product.

I have mailed to flipkart but given long time to resolve and yet no action has been taken.

I ordered a mobile lenovo k8 plus during sell by doing online payment but after 7 days i got a sms that your order has been cancelled and refund will be provided and if i want to purchase the same mobile then i have to buy it in new price since the order delievery date is already over (2 days before) it was 20 oct friday i want to get same product with the price which i already paid i want the product instead of refund kindly resolve it as soon as possible
Order date -14 october 2017
Delievery date 20 october friday 2017
Refund sms date -23 october 2017

I palace the order on 16th october for redmi note 4 (Black, 64 gb) in diwali sale and after all offer price 9, 899/-. Product ship next and expected delivery date was 23rd oct. I was waiting for product and received a mail on 22nd oct 2:33 am we regret to inform you that despite several attempts, we could not reach you for delivery of the following items in the order with order id od[protected]. I was socked when received this mail. No one contacted me no one come for delivery. I called flipkart customer care and got update the our courier partner cancel this order and you can palace new order. Same product cost is 12999/- now so this is a cheating by flipkart and i also wrote to [protected]@flipkart.com but no response so far. This was not expected from flipkart.

I have ordered iphone se 32 gb gray on mon, oct 16th '17 10:47 am (Order id : od[protected], in exchange of my old iphone 5s (Imei no :[protected].
I already have paid remaining amount by my credit card.

I have met delivery boy to exchange my phone and get the new one by basic observation he refused to take my phone as he was saying it was damaged. While observing he damaged my phone screen my pulling it up completely at one side (Which is too disappointing as it's now damaged). Then i visited delivery hub to verify it again and surprisingly he told me that it's in okay condition to replace. But then he dialed one number (*#07#) for some verification, which was not performed. So he again refused to take my cellphone.

But, i am totally furious about your process as flipkart have mentioned only imei number in exchange policy, then from where the hell this weird number (*#07#) number came.

I have talked to customer representative thrice in last three days and they resolve my issue without making followup by call or by mail. Those guys have promised me that i will get call from number starting with +9180679 twice but not got any call regarding my issue.

And now today, i got message from flipkart that, they will refund the amount i have paid by 31-oct. I donb't want my money back, i want my phone which i have brought from them

I am also attaching screenshot of my order as well as their exchange policy, in which there is no mention of their process of checking phone other than imei number.

All i want is the cost as they caused damage to my personal phone which is too disgusting. As a neutral body, i am requesting you to stop this kind of behavior from this e-commerce giant by imposing heavy penalty on them.

My order id. Od[protected] a led tv which was deliverd on 18th october but there is no updation by company and the date assured by company for installation is 22 october bt there is no assurance by company how many days it will take. Due to inconvenience i am not able to watch cricket match. So kindly solve the issue and install my tv within 3 to 4 days

I purchased Transcend Premium Memory DDR2 2 GB PC SD but the item is defective and flipkart executives are saying the item cannot be returned . Neither the product is passing the verification test fron transend offcial web site as it is under 1 year waranty.

I have ordered 4 items form flipkart on diwali sale with offer.in that one items deliveryed to me cost of 250 around and in mid night i got a mail of your orders had been canceled i was shocked and saw in flipkart app and i even spoked with costumer care they r saying some # silly reasons to cover there mistakes and thank u flipkart good bye i am removing flipkart app and going to order same items in amazon
🐃🐃🐃🐃🐃

I bought moto e4 plus mobile on this diwali sale on COD...received by 21st oct 2017...now the problem is the adaper of the mobile is not working...
I want a new charger set...because the product is under warranty.I request u to take necessary action regarding this.
thanking you,
Jeethu.

I orders two jeans in flipkart. After out for delivery, order is cancelled and it's showing customer rejected for one order and improper address is the reason for second order. I called the customer care and they said that that is the courier problem they can't do anything about that and if i need the product i need to place new order with increased price.

Can you please suggest how can i get the solution for this problem.

Very disappointing (Order id : od[protected]. Still money not refunded to my account.
Ordered iphone 8 for rs 52366/- and later the order got returned and cancelled due to exchange offer didn’t work and until now the money not yet refunded to my card account. Amount of ₹52, 366 paid through credit card-emi and 1st emi is already been charged to my card account.
The refund status says “refund will be transferred to your original payment mode within 6 business days (Bank holidays not included) after pick up is completed.” and it’s almost 20 days.

I had purchased redmi note 4 from flipkart on 10/08/2017. I was operating my phone today and suddenly screen becomes blank. It is certainly a manufacturing defect. It was shocking for me and i was really surprised to see this defect in my newly purchased handset. Mi is such a reputed company and i didn't expected it from them. I want the product either to be replaced or repaired as it is under warranty period. Kindly help me please...

I had ordered a xiaomi mi a1 phone back on 17th oct and the delivery date given to me was 21st to 24th oct. I'm not saying the promised delivery date is over, but what i'm saying is, there is no change at all when it comes to the status of my order! Since 17th oct. It's been showing 'order is under processing.' i mean come on guys, it's just a phone, not something very big that you'll take forever to process! What kind of irresponsible behaviour...

There is delay in delivery of ordered item.delay by almost 6 days.
online tracking shows order has already been reached to the delivery address but not dispatched to me.

Order id - od[protected]
I ordered a hard disk (Wd my passport 4tb) on 8th oct 2017 they sent me an email of order confirmation. On 13th oct 2017 they cancelled it and when i asked them they said the seller has cancelled it without giving me any valid reason. There is no coordination between flipkart and sellers. They behaved very unprofessionally when i asked them for the valid reason. They asked me to place the order again when the price is high. I never cancelled the order it's their responsibility to complete the order. I want them to complete the order at the same price i ordered it.

Hello. Its regarding order id: od[protected]
I paid rs 64900 prepaid via debit card.
My product was supposed to be packed and dispatched. I. E. 18th october. But still, now it has been even packed till now. Dispatching is far now.
I paid rs 64900 via debit card and it was supposed to be packed and shipped on 18th october. And it was supposed to be delivered by 20th to 23rd october but still its showing "seller is processing your order" till now. And last delivery date is tomorrow and still not dispatch yet. I will definitely sue flipkart if my order doesn't get delivered. I want my product to be delivered anyhow. I don't care how flipkart will do it. But flipkart will have to. I have paid rs 64900 and if i don't get my product. I will definitely move to court. If i can pay such huge amount. I can definitely drag flipkart to court. If i can pay rs 64900 prepaid then i can drag flipkart to court also.
I was bringing up my issue from the day i have ordered. But flipkart guys ignored. I will surely sue flipkart. Just deliver my product anyhow now. I didn't expect such service even after being flipkart assured. Don't make me regret trusting any using flipkart. If my product gets cancelled, i will seek compensation.