Flipkart Complaints & Reviews

I purchased a panasonic eluga 700 phone worth 13, 990/- from flipkart.
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: aagcc4236p
Cin: u74900dl2016ptc291626

Within few days of purchase, the phone started getting heated up.
Now i am in a condition that i am not able to use the phone for more than half an hour.

I had raised a request for return of product within 10 days of purchase. The customer care personnel is claiming that they resolved the issue over phone and will not take return.

How it can be resolved over phone in spite of raising request for return. Flip kart's willful negligence is highlighted in this matter

Respected Sir,
I have purchased one Mobile of Rs. 13499 on dated 10/12/16 against Cheque./Ref. no. [protected], I need a duplicate bill for the same.
My email I'd is [protected]@gmail.com
And my number is [protected].
It was purchased for one my friend Mr. Rathod.

I ordered a redmi mi a1 on flipkart on the 17th of october and whenever i try track my order i am told that the seller is still processing my order. Its been nearly 5 days any there's no change in the status. When i inquired about the seller online (Truenet commerce pvt) i found out that they are irresponsible, unprofessional and show signs of behind a fraud seller as none of their contact numbers work. This is so unprofessional of flipkart, totally unacceptable service provided. I need my issue to be resolved as quickly as possible.

1 no moto e4 plus received. Ok thanks, but back cover not closed properly. Herewith photo attached for your reference. Kindly replace this item at the earliest. I expecting your valuable feedback.

I have ordered moto c pkus on 21 sep 2017 but item not delivered on promise date after that new promise date com but then also item not delivered so i complained it to customer support they escalated my concern and on 13 oct they told me that item shipping details are not available so please cancel the order and get the refund so i cancelled the order on 13th oct but after that only fake promise done but refund not come now today 1 month complete but only fake promises done.
Order no. Od[protected]
Phone no. [protected]

Hi, i have ordered mi a1 on 17th of oct 2017, the delivery date was before 21st to 24th oct 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. Today is 21st i'm checked the order status same "ordered is processing not even packed or shipped. I don't know about product. Is it original quality from xiaomi or somewhere else assembled the product. I loose the hope and respect from flipkart. Hereafter i don't prefer online payment for online shoppers. Horrible and worst experience.

How many days a seller will take it to process or else diwali and dussera offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should we contact now. I called to flipkart customer service they said that it is not updating it will b delivered before promising date. Till now i had good feeling on flipkart now i need to think and shift to other online services. Please look into the issue and do needful

Sir and madam
My order no oppo f3 plus (Gold 64gb) mobile phone (Traking no fmpp[protected] (Ekart logistics) not deliverd and return back by the flipkart without giving any information from the courier service and seller company
Regard
Gurvinder singh
Ganesh expotrde pvt ltd
D-132 phase v foacl point
Ludhian 141010
Mb no [protected]

I have received my parcel today.i have ordered white wrist watch..its not working.there is a defect i the watch.. its pins are not moving..and ... seconds and nano second pins are not working...i want its replace ment

I order this product on big billion day (23rd september), so i got this product at 999 rs/. (Paid via net banking). First expected delivery date was 12th october, then flipkart delayed to 16th october, after that 19th october and 21st october. Then i got a call from flipkart and they told me to cancel the order. I want to know why flipkart show off their company if they can't keep promises!

Order id - od[protected]

Order id: od[protected]

The item is not ready for dispatch after 4 days of order. Flipkart is taking money from consumers and not delivering the item. This has happened to me the second time in a month. It becomes really annoying in festive seasons when you are depending on the item which you paid for with your hard earned money and flipkart disappoints.

Hoping for earliest dispatch of the item.

Yours truly,
Dr. Argha saha
[protected]

I booked shoes on 10 of october first time the problem is that from 4 pair of shoes one pair of shoes is of right leg after that i complaint for replacement.
The shoes was replaced but again i faced a problem that one pair of shoes are missing and i again put the complaint on the spot in flipkart the boy who comes he mostly tells me the sizing problem but he doesnt take my shoes i am facing this problem from many days.. When i called you... You only give me dates i jusat want to know that u just do time pass with your customer or you can see my complaint... When i called in customer care they said to me that. My request has been canceled
You are just passing your time with your customers

Hi, i have ordered mi max 2 on 17th of oct 2017, the delivery date was before 24th oct 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. How many days a seller will take it to process or else diwali and dussera offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should...

Attention concerned,

Iam writing this to inform you about the problem i faced because of online purchase of your products.

Regret to inform you that it's the worst experience i had in whole life, i should say it's my mistake i choose flipkart for the same.

1) i have brought an sansui 1.5ton inverter a/c delivery was on time, but when it comes to after sale service, installation, when i brought item the installation appointment date was given on 18oct17, i have called your customer service agent they have advised me the technician will be coming on time, when i called your service provider jeeves they also advised me that they will be arranging a technician before 09.30pm. I have waited for whole day until 09.30pm no one turned up and didn't show any courtesy to inform me that technician will not be coming. Only the answer i can hear from your customer service agent is "sorry sir i can understand your problem".

After all this issue technician came next day, who was not professional and rude. Seems like he is paying me to the installation, he made my home a mess by leaving all the dust and all waste leaving in my room, and even the outdoor unit stand was not fixed properly. Please find the attached photos for the same.

Very next day your service provider called me to convey apology for what ever inconvenience caused, it's really appreciated he accepted his mistake, but it's not the solution for what the problem i faced.

2) brought 3 oreient fans, same was delayed for delivery. Flipkart send an mail saying sorry for the inconvenience caused and were compensated by offering inr200/- which is not reflecting in my flipkart aap

3) brought a haier fridge, delivered on time again after sale service, no technician turned up on promised date from flipkart, even after several calls to the customer service agent same was rescheduled to 23rd of october, that too not looking at customer convenience.

4) brought a onida tv. Delivered on time, again one of the worst service... After sales, installation, called your customer service agent well in advance to avoid the problem i faced before, your agent confirm that they will not repeat same, called two days before to confirm my contact number and make sure to avoid the incident and problem i faced on all other orders, the agent confirm will do the needful, again called in the morning to remind them, but still no use.. No agent have taken any initiative to avoid the service discrepancy. When i called again in 1730 i requested to speak to the senior call center agent mr. Viswanath, who advised me to wait till 1900. And said my request is in progress, i don't know why all your staffs are giving false promises, they even don't know who is the technical service agent, and they are not ready to share the contact number of technical services.

When i called again at 1930, i spoke to mr. Sameer who introdused as senior call center agent, who cut the line. Was like no respect to the customer, what ever i asked only word i can hear is, "sorry i can understand your situation" still no solution for my problem.

Again i called at1945 one mr. Gautam call center agent attended the call and he was not ready to transfer my call to the senior was giving reason of all seniors are busy, and particular agent is not sure about the flipkart policy's, as per him warranty of a product brought from flipkart is starts after installation, not from the purchase date or delivery date. He put me on hold online for a long time as i should cut the line and leave.

Sorry to inform you that none of your agent got a solution for my problems, even though it's flipkart or their service agent fault, the customer have take all the inconvenience caused by them.

Because of all this problem, i have wasted my 3 days anticipating a positive reply from flipkart in favour of customer.

Now i realized, flipkart they don't bothered about the customer as long as they receive money. All flipkart service providers are cheater, where giving wrong information/false promises.

I am writing this to escalate this issue to the higher management, at least to make some initiative to make changes.

I know iam not going to get any kind of assistance, but it's my duty to inform you about your services.

Hope you will look in to the issue and come back with a prompt solution.

Awaiting your prompt reply.

Regards

Sreejith gangadharan

My order id is od[protected].
I received product at 2:30 pm on 20 oct 2017 and raised return request at around 3:00 pm same day, as i received cheaper variant of the product i purchased.
But flipkart kept on delaying the customer support call and later rejected the return. This behavior is not only unprofessional but unethical as well.

Details:
Product ordered: prestige pic 3.0 v2 induction cooktop (Black, touch panel).
Received: cheaper variant

Dear all,

These companies now a days run deals and offer luring customers of their lame and fake promises.

Even dell confirmed that flipkart sells old/used/counterfeit products in sales.

I also recently became victim of flipkart big billion days.

Recently ordered a laptop worth rs 42k from flipkart in bbd sale 38k.

Laptop sent were complete counterfeit and non working on opening of box straight away. Reported to flipkart. After wastage of 10 days. They replaced with again counterfeit product which is again not working.

I just request you all to avoid these sales as these companies sell used/counterfeit products in bulk especially in sale.

Dell has confirmed product is not new and counterfeit vide dell case no.[protected]

You can also check with dell.

Just beware.

Avoid flipkart please.

Flipkart order id: od[protected]

When customer contacts them they say to visit brand service center, even i[censored] report the "return" with in their return timeline.

So beware their all policies, returns are all fake.

They are caught red handed. I will forward the dell confirmation to police soon & local authorities soon

I order a lenovo k8 plus on 24 september 2017 but the phone was damaged display (Screen flickering when brightness lowered). They said that there is no pick up in your address so u courier it. Then i courier the mobile through dtdc courier but they rejected. Again i send then again it rejected by the flipkart ware house. And now they saying wait 24 hours our vacant team will call u back for solution.
For flipkart 24 hour = no specific day
From oct 12 to oct 20 i just call them thrice in a day but they won't do anything only saying one line wait for 24 hours our vacant team working on your complaint.

I had purchased the above moto g4 plus on june 15, 2017 vide your invoice number fockgo[protected]. This phone is not functioning properly. Touch screen is not working and numbers are coming continuously, preventing me from using the phone. Apparently the numbers get stuck up preventing the touchscreen from being used. Kindly arrange to exchange this phone for a defect free new mobile.

I have ordered natures essence Gold kit in Flipkart.in that kit showing gold kit + face wash . but I'm getting only gold kit.they are not send face wash. I'm not satisfied with that.

Flipkart has made fraud with me. I ordered asics gel - nimbus 18 4e list price of rs 11999/- and offer price of rs. 5966/- i. E. At 50% discount.
Flipkart sent me resembling brand of asics shoes base model i. E. Gel - contend 4 with listed price of rs. 3999/- which works out rs. 2000/- at offered discount.
Packing, stickers, invoice, colour shape of shoes are as per gel nimbus 18. It is difficult to differentiate without going in depth. As the size was uk11 in place o[censored]k 12 in shoes only, unfit for me, so went in details.
It is a fraud being done by flipkart on regular basis. If caught, they say, we will refund your amount and take back the product.
If a habitual regular thief do such and when caught can he be freed on return of theft money.
This issue must be in the knowledge of public and taken up to consumer court.
First i would like to get the explanation from flipkart before going to highlight the issue and approach consumer court. I have all pics in support of my complaint.
Please explain facts.

Dear team, i have ordered mattress by mistake with wrong size, after delivery requested for cancellation and ordered one more again with wrong size with wife inputs, not yet delivered, requested flipkart to change the size but not accepting. Purchased from debit card, both or useless. Try to help me to get correct product at least one. Ramakrishna [protected]