Flipkart Complaints & Reviews

I had ordered for 22" panasonic led tv from flipkart fow which the invoice value was paid during placement of the order. Tv was delivered on 14th oct and 16th technician visited for installation and demo. On inspection this tv was found to be faulty by the technician and he took photos of the unit and said i need to place request for replacement as the unit is faulty and he will also update from his end. On requesting for the replacement i was told 20th the tv will be replaced. On enquiring on the update i was told by 22nd it will be done as there were some issues at backend, again i called up today to know the status again i have been told there were some issues and they will update by 25th. This is happening everyime i call up and i am not getting any exact status. As per there site they say refund is done with no questions and i have been following up but any commitment from flipkart. The unit is packed and lying since 14 oct

It is regret to say that flipkart is doing fake business with the customers. I think they don't have any responsibility to deliver the product within time which is promised. I ordered lenovo k8 plus mobile with tracking number "fmpp[protected]" on[protected]. They promised me to deliver the product on or before[protected]. But in status it is showing that order is not delivered dueto no response from customer. They are telling lies and cheating the customers. No one came are call to me about the product. It is very shameful to flipkart aswell as e cart lagistic services

In my said printer, while the scan command is given, an message has come and scanning operation not executed. I request a refund/replacement against this defective machine. The product no. Is f5r96b, the product sl. No. Is cn76r3q4zm. The invoice no. Faaa9l[protected], dated[protected]. The billing address was kishore kumar chatterjee, sukanta pally, p. O. Rabindranagar, ward no. 1, south dum dum municipality, kolkata 700065. (Near sukanta pally play ground), west bengal.
The product particulars:
Multi fun/vr60911/hp
Hsn: 84433100aa
Cn76r3q4zm
My phone no. [protected]

Its temperature button do not working properly, temperature between 120 to 200 is not set by us, or its power button is also not working properly so we would like to change our straightener or curler

Dear sir, i am swapan das. I am purchased a lenovo ideapad 320e laptop from online flipkart on 24/9/17 and delivery on 4/10/17. Buton 11/10/17 this laptop is defective and i was send returned request even in that case company was cancelled this request & ignore this matter. So i request i want returned this laptop. If you grand this request complain than i am very helpful.

I order my shoes few day back... Due to festive season i am not checking status regularly... Delivery agent of yours call 2 -3 times.. But due to some reason i am not able to pick the call... Your delivery personal doesn't even bother to read the address of delivery.. Where your delivery shop and and my home is just "half minute" walking distance... Still that delivery guy not even know where there shop is... How silly reply they give... They don't even know in which complex there shop is! They say we can not able to find your address... Sale ko baju ki gali ka address nahi pata... That is total unprofessional allocation of delivery personal by flipkart..

Am nandeeswararao i ordered sony bravia 49 inch on october 14, 2017 diwali sale
Shipped: your sony 123.2cm (49 inch)... With order id od[protected] has been shipped and will be delivered on tuesday, oct 17, 2017 between 07:00 am and 09:30 pm. You will receive another sms when the wishmaster is out to deliver it. Track your shipment here http://fkrt.it/9mROjTuuuN

Delivery is delaying, contacted custmore care they gave number of delivery promises​ dates (18th oct, 19th oct, 20th oct)

I got a call asking me to cancel the product and order again with current price (Without offer price)

I purchased a panasonic eluga 700 phone worth 13, 990/- from flipkart.
Order id: od[protected]
Order date:[protected]
Invoice date:[protected]
Pan: aagcc4236p
Cin: u74900dl2016ptc291626

Within few days of purchase, the phone started getting heated up.
Now i am in a condition that i am not able to use the phone for more than half an hour.

I had raised a request for return of product within 10 days of purchase. The customer care personnel is claiming that they resolved the issue over phone and will not take return.

How it can be resolved over phone in spite of raising request for return. Flip kart's willful negligence is highlighted in this matter

Respected Sir,
I have purchased one Mobile of Rs. 13499 on dated 10/12/16 against Cheque./Ref. no. [protected], I need a duplicate bill for the same.
My email I'd is [protected]@gmail.com
And my number is [protected].
It was purchased for one my friend Mr. Rathod.

I ordered a redmi mi a1 on flipkart on the 17th of october and whenever i try track my order i am told that the seller is still processing my order. Its been nearly 5 days any there's no change in the status. When i inquired about the seller online (Truenet commerce pvt) i found out that they are irresponsible, unprofessional and show signs of behind a fraud seller as none of their contact numbers work. This is so unprofessional of flipkart, totally unacceptable service provided. I need my issue to be resolved as quickly as possible.

1 no moto e4 plus received. Ok thanks, but back cover not closed properly. Herewith photo attached for your reference. Kindly replace this item at the earliest. I expecting your valuable feedback.

I have ordered moto c pkus on 21 sep 2017 but item not delivered on promise date after that new promise date com but then also item not delivered so i complained it to customer support they escalated my concern and on 13 oct they told me that item shipping details are not available so please cancel the order and get the refund so i cancelled the order on 13th oct but after that only fake promise done but refund not come now today 1 month complete but only fake promises done.
Order no. Od[protected]
Phone no. [protected]

Hi, i have ordered mi a1 on 17th of oct 2017, the delivery date was before 21st to 24th oct 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. Today is 21st i'm checked the order status same "ordered is processing not even packed or shipped. I don't know about product. Is it original quality from xiaomi or somewhere else assembled the product. I loose the hope and respect from flipkart. Hereafter i don't prefer online payment for online shoppers. Horrible and worst experience.

How many days a seller will take it to process or else diwali and dussera offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should we contact now. I called to flipkart customer service they said that it is not updating it will b delivered before promising date. Till now i had good feeling on flipkart now i need to think and shift to other online services. Please look into the issue and do needful

Sir and madam
My order no oppo f3 plus (Gold 64gb) mobile phone (Traking no fmpp[protected] (Ekart logistics) not deliverd and return back by the flipkart without giving any information from the courier service and seller company
Regard
Gurvinder singh
Ganesh expotrde pvt ltd
D-132 phase v foacl point
Ludhian 141010
Mb no [protected]

I have received my parcel today.i have ordered white wrist watch..its not working.there is a defect i the watch.. its pins are not moving..and ... seconds and nano second pins are not working...i want its replace ment

I order this product on big billion day (23rd september), so i got this product at 999 rs/. (Paid via net banking). First expected delivery date was 12th october, then flipkart delayed to 16th october, after that 19th october and 21st october. Then i got a call from flipkart and they told me to cancel the order. I want to know why flipkart show off their company if they can't keep promises!

Order id - od[protected]

Order id: od[protected]

The item is not ready for dispatch after 4 days of order. Flipkart is taking money from consumers and not delivering the item. This has happened to me the second time in a month. It becomes really annoying in festive seasons when you are depending on the item which you paid for with your hard earned money and flipkart disappoints.

Hoping for earliest dispatch of the item.

Yours truly,
Dr. Argha saha
[protected]

I booked shoes on 10 of october first time the problem is that from 4 pair of shoes one pair of shoes is of right leg after that i complaint for replacement.
The shoes was replaced but again i faced a problem that one pair of shoes are missing and i again put the complaint on the spot in flipkart the boy who comes he mostly tells me the sizing problem but he doesnt take my shoes i am facing this problem from many days.. When i called you... You only give me dates i jusat want to know that u just do time pass with your customer or you can see my complaint... When i called in customer care they said to me that. My request has been canceled
You are just passing your time with your customers

Hi, i have ordered mi max 2 on 17th of oct 2017, the delivery date was before 24th oct 2017. But whenever i was tracking the product it's showing only one thing that is seller is processing your order. How many days a seller will take it to process or else diwali and dussera offers are all fake or you people making us fools. I request flipkart not to allow these kind of sellers who won't respond, who won't delivery product on time, whom should...

Attention concerned,

Iam writing this to inform you about the problem i faced because of online purchase of your products.

Regret to inform you that it's the worst experience i had in whole life, i should say it's my mistake i choose flipkart for the same.

1) i have brought an sansui 1.5ton inverter a/c delivery was on time, but when it comes to after sale service, installation, when i brought item the installation appointment date was given on 18oct17, i have called your customer service agent they have advised me the technician will be coming on time, when i called your service provider jeeves they also advised me that they will be arranging a technician before 09.30pm. I have waited for whole day until 09.30pm no one turned up and didn't show any courtesy to inform me that technician will not be coming. Only the answer i can hear from your customer service agent is "sorry sir i can understand your problem".

After all this issue technician came next day, who was not professional and rude. Seems like he is paying me to the installation, he made my home a mess by leaving all the dust and all waste leaving in my room, and even the outdoor unit stand was not fixed properly. Please find the attached photos for the same.

Very next day your service provider called me to convey apology for what ever inconvenience caused, it's really appreciated he accepted his mistake, but it's not the solution for what the problem i faced.

2) brought 3 oreient fans, same was delayed for delivery. Flipkart send an mail saying sorry for the inconvenience caused and were compensated by offering inr200/- which is not reflecting in my flipkart aap

3) brought a haier fridge, delivered on time again after sale service, no technician turned up on promised date from flipkart, even after several calls to the customer service agent same was rescheduled to 23rd of october, that too not looking at customer convenience.

4) brought a onida tv. Delivered on time, again one of the worst service... After sales, installation, called your customer service agent well in advance to avoid the problem i faced before, your agent confirm that they will not repeat same, called two days before to confirm my contact number and make sure to avoid the incident and problem i faced on all other orders, the agent confirm will do the needful, again called in the morning to remind them, but still no use.. No agent have taken any initiative to avoid the service discrepancy. When i called again in 1730 i requested to speak to the senior call center agent mr. Viswanath, who advised me to wait till 1900. And said my request is in progress, i don't know why all your staffs are giving false promises, they even don't know who is the technical service agent, and they are not ready to share the contact number of technical services.

When i called again at 1930, i spoke to mr. Sameer who introdused as senior call center agent, who cut the line. Was like no respect to the customer, what ever i asked only word i can hear is, "sorry i can understand your situation" still no solution for my problem.

Again i called at1945 one mr. Gautam call center agent attended the call and he was not ready to transfer my call to the senior was giving reason of all seniors are busy, and particular agent is not sure about the flipkart policy's, as per him warranty of a product brought from flipkart is starts after installation, not from the purchase date or delivery date. He put me on hold online for a long time as i should cut the line and leave.

Sorry to inform you that none of your agent got a solution for my problems, even though it's flipkart or their service agent fault, the customer have take all the inconvenience caused by them.

Because of all this problem, i have wasted my 3 days anticipating a positive reply from flipkart in favour of customer.

Now i realized, flipkart they don't bothered about the customer as long as they receive money. All flipkart service providers are cheater, where giving wrong information/false promises.

I am writing this to escalate this issue to the higher management, at least to make some initiative to make changes.

I know iam not going to get any kind of assistance, but it's my duty to inform you about your services.

Hope you will look in to the issue and come back with a prompt solution.

Awaiting your prompt reply.

Regards

Sreejith gangadharan