Flipkart Complaints & Reviews

My order id is od[protected].
I received product at 2:30 pm on 20 oct 2017 and raised return request at around 3:00 pm same day, as i received cheaper variant of the product i purchased.
But flipkart kept on delaying the customer support call and later rejected the return. This behavior is not only unprofessional but unethical as well.

Details:
Product ordered: prestige pic 3.0 v2 induction cooktop (Black, touch panel).
Received: cheaper variant

Dear all,

These companies now a days run deals and offer luring customers of their lame and fake promises.

Even dell confirmed that flipkart sells old/used/counterfeit products in sales.

I also recently became victim of flipkart big billion days.

Recently ordered a laptop worth rs 42k from flipkart in bbd sale 38k.

Laptop sent were complete counterfeit and non working on opening of box straight away. Reported to flipkart. After wastage of 10 days. They replaced with again counterfeit product which is again not working.

I just request you all to avoid these sales as these companies sell used/counterfeit products in bulk especially in sale.

Dell has confirmed product is not new and counterfeit vide dell case no.[protected]

You can also check with dell.

Just beware.

Avoid flipkart please.

Flipkart order id: od[protected]

When customer contacts them they say to visit brand service center, even i[censored] report the "return" with in their return timeline.

So beware their all policies, returns are all fake.

They are caught red handed. I will forward the dell confirmation to police soon & local authorities soon

I order a lenovo k8 plus on 24 september 2017 but the phone was damaged display (Screen flickering when brightness lowered). They said that there is no pick up in your address so u courier it. Then i courier the mobile through dtdc courier but they rejected. Again i send then again it rejected by the flipkart ware house. And now they saying wait 24 hours our vacant team will call u back for solution.
For flipkart 24 hour = no specific day
From oct 12 to oct 20 i just call them thrice in a day but they won't do anything only saying one line wait for 24 hours our vacant team working on your complaint.

I had purchased the above moto g4 plus on june 15, 2017 vide your invoice number fockgo[protected]. This phone is not functioning properly. Touch screen is not working and numbers are coming continuously, preventing me from using the phone. Apparently the numbers get stuck up preventing the touchscreen from being used. Kindly arrange to exchange this phone for a defect free new mobile.

I have ordered natures essence Gold kit in Flipkart.in that kit showing gold kit + face wash . but I'm getting only gold kit.they are not send face wash. I'm not satisfied with that.

Flipkart has made fraud with me. I ordered asics gel - nimbus 18 4e list price of rs 11999/- and offer price of rs. 5966/- i. E. At 50% discount.
Flipkart sent me resembling brand of asics shoes base model i. E. Gel - contend 4 with listed price of rs. 3999/- which works out rs. 2000/- at offered discount.
Packing, stickers, invoice, colour shape of shoes are as per gel nimbus 18. It is difficult to differentiate without going in depth. As the size was uk11 in place o[censored]k 12 in shoes only, unfit for me, so went in details.
It is a fraud being done by flipkart on regular basis. If caught, they say, we will refund your amount and take back the product.
If a habitual regular thief do such and when caught can he be freed on return of theft money.
This issue must be in the knowledge of public and taken up to consumer court.
First i would like to get the explanation from flipkart before going to highlight the issue and approach consumer court. I have all pics in support of my complaint.
Please explain facts.

Dear team, i have ordered mattress by mistake with wrong size, after delivery requested for cancellation and ordered one more again with wrong size with wife inputs, not yet delivered, requested flipkart to change the size but not accepting. Purchased from debit card, both or useless. Try to help me to get correct product at least one. Ramakrishna [protected]

Sir
I. Placed an order for mac book being order. No-od[protected]. L got the package on 20/10/17 at brokeg condition of the seal from ecom express courier service. Due to the brokage condition of the seal i refused to accept it.
When i request to currier man to show the material inside the broken seal package. But they told the material can't be shown before the payment of the material.
Please cause and enquiry and inform me of the fact.

Hi all,

I booked product on flipkart on 16th oct 2017 and my order id is od[protected]. Company provide delivery date on 18th oct 2017.
But till now (I. E. 20th oct 2017, 14:47) my product not delivered.
I called many times in flipkart customer care and every time customer care executive misguide me (On 18th oct cce told me your product will deliver today before 07:00 pm). But product not delivered, when i called after 007:00 pm on 18th oct cce told me our ekart logistics work on 9:00 am to 07:00 pm so your product will deliver 20th oct. But till now i cant receive my product.

I have requested for a return of product but flipkart is not picking it up they are giving false statement that they will pick it up. 3 consecutive days they are mis behaving and blaming me that i am not picking up the phone..
Moreover the courrier boys are giving slang languages... From one week i am continuously calling customer care but they are not helping me... Now i am helpless

Hello i have actually ordered redmi 4a32gb in flipkart order id - od[protected] on 16th oct 2017and it has been shown that it will be delivery by 21st oct 2017 and on 20th oct 2017 it have got an msg like you are order has been canceled without giving any information to the customer how u can cancel the order. Then i have contact to filpkart customer care then they said the seller has been cancelled u r order i ask to replace my order he. Said no we can't customer should only order again to get the product then the mobile is out of stock now how so plz make sure that my order replace or delivery it. Plz

Due to late receipt i cancelled the order for two items worth rs 269/- on 27 sep 2017. However even after 24 days, rs 269/- have not been credited to my acct. Though as per flipkart refund has been processd with ref number 74332747273727201629100. I contacted my bank also with this ref number. However issue not yet resolved inspite of telephonic complaint with flipkart

Hello i have actually ordered redmi 4a32gb in flipkart on 16th oct 2017and it has been shown that it will be delivery by 21st oct 2017 and on 20th oct 2017 it have got an msg like you are order has been canceled without giving any information to the customer how u can cancel the order. Then i have contact to filpkart customer care then they said the seller has been cancelled u r order i ask to replace my order he. Said no we can't customer should only order again to get the product then the mobile is out of stock now how so plz make sure that my order replace or delivery it. Plz

A few months ago i ordered sandisk 16gb sd card from flipkart, it was working normally until one day it suddenly stopped working. All my personal data became unaccesible i tried to replace it but no response came from company side. This was not first time they cheated me, i have faced the same problem for three products. They better give me my money back or they should be ashamed.

I've ordered for 2 quantites of the book data structures and algorithms made easy by karumanchi. But today i received only one book. I've signed that i've received 2 books (My order) to the delivery boy. I called him, but he's not responding satisfactorily and asked me to wait.
Flipkart app is showing that my total order has been received.

Order id:- od[protected]

Please resolve this and deliver my product completely.

Ordered a sofa set product online from flipkart. But received a defective product on delivery. Before accepting the product, informed flipkart about the defect. They promised me to replace or return money. But, till date not received any response from flipkart even after multiple follow-up. It comes under 10 days replacement policy. It is still under policy.

Order id: od[protected]
Bharat lifestyle nano fabric 6 seater standard
Ordered date: 20-sep-2017
Delivered date: 11-oct-2017

I am frequent buyer of flipkart and purchase many thing more than 1 lac inr. Also i have refer flipkart to my frnd and family

My younger brother who dnt believe in online shopping, i insist him to buy from filpkart and he bought micromax cell phone (Od[protected].. He was hesitating with online (Flipkart) but i gave him confident as i was having trust on flipkart

But wen we received cellphone after 12 days of order. We found its getting heatup..
I told my brother not to worry flipkart will replace it. So we apply to return.

Flipkart said he will send service person will come and check.. Your service person came at night 11 (Is 11pm ringing someone door is right time?)

He check and found cell phone is heating but said as its too slim phone. It will heat its normal..
And refuse to return..

Will flipkart give me in written what that service engineer said and if that cell phone blast then who will give us compensation and who will responsible for fatal accident???

Now its break my trust from flipkart... Will stop buying from flipkart and also share this experience on all social media so that my other innocent indian brother & sister think twice to purchase from flipkart.

Regards,
Viraj

Sir, i placed an order on sunday 15th october 2017. The delivery pin code is 414105 and delivery partner is ekart. While placing the order, it was showing that my pin code is valid and deliverable. So i placed the order. Order id is od[protected]. But now on the tracking page they are showing as 'out of delivery area pin code address mismatch' though my pin code and address are correct. Ekart tracking id is fmpc[protected]. What sort...

Order date: 22.09.2017
Order no: od[protected]
Product: whirlpool 190 l direct cool single door refrigerator
Price: inr 10348
Assured deliver date: 27.09.2017
Delay in delivery: flipkart said due to seller.
Date of cancellation: 5.10.2017
Reason for cancellation by flipkart: seller can't deliver the product.
Refund status: not received

22.09.2017 i had ordered a whirlpool 190 l direct cool single door refrigerator from flipkart during bbd day by making instant paymet of inr 10348.

Now flipkart starts its poor service story.

27.09.2017 was the delivery date but the delivery got delayed because of some reason and 29.09.2017 was assured as the next delivery date.

29.09.2017 the delivery got delayed because of holiday period between 30.09.207 to 02.10.2017.

5.102017 flipkart informs me that since the seller can't deliver the product the order is being cancelled and the payment will be refunded within 6 working days.

11.10.2017 to 20.10.2017 have been calling customer care everyday but the issue was not resolved reasons of technical issues system issues are being stated as the reason of delay in refund. Spoke to several exicutives on a daily basis but the calls are being put on hold in the name of line being transferred to senior executive and then being dissconnected after 5 or 7 minutes.
All promised that the refund would take place in next 7 working days but yet it has not come yet.
The entire process has harrased me mentaly, first because of not getting the product delivered then i had to order it again and now i am not getting my own funds back probably on which flipkart is earning interest since last one month.
For a working class person with limited funds it is really very difficult to block his time and money both. I would request the panel to penalise flipkart for not only blocking my funds but also for the mental harrasement and irresponsible behaviour that i am through since last one month.

P. S attaching the photos oforder status and sms sent by flipkart.

Regards
Siddhartha jha
[protected]

Flipkart customer care was not caring any comolaints.. my phone was not delivered but i got the message that it was delivered but i have already paid through online i need my money.. its already 10days completed but flipkart is not caring