Flipkart Complaints & Reviews

Hello i have actually ordered redmi 4a32gb in flipkart on 16th oct 2017and it has been shown that it will be delivery by 21st oct 2017 and on 20th oct 2017 it have got an msg like you are order has been canceled without giving any information to the customer how u can cancel the order. Then i have contact to filpkart customer care then they said the seller has been cancelled u r order i ask to replace my order he. Said no we can't customer should only order again to get the product then the mobile is out of stock now how so plz make sure that my order replace or delivery it. Plz

A few months ago i ordered sandisk 16gb sd card from flipkart, it was working normally until one day it suddenly stopped working. All my personal data became unaccesible i tried to replace it but no response came from company side. This was not first time they cheated me, i have faced the same problem for three products. They better give me my money back or they should be ashamed.

I've ordered for 2 quantites of the book data structures and algorithms made easy by karumanchi. But today i received only one book. I've signed that i've received 2 books (My order) to the delivery boy. I called him, but he's not responding satisfactorily and asked me to wait.
Flipkart app is showing that my total order has been received.

Order id:- od[protected]

Please resolve this and deliver my product completely.

Ordered a sofa set product online from flipkart. But received a defective product on delivery. Before accepting the product, informed flipkart about the defect. They promised me to replace or return money. But, till date not received any response from flipkart even after multiple follow-up. It comes under 10 days replacement policy. It is still under policy.

Order id: od[protected]
Bharat lifestyle nano fabric 6 seater standard
Ordered date: 20-sep-2017
Delivered date: 11-oct-2017

I am frequent buyer of flipkart and purchase many thing more than 1 lac inr. Also i have refer flipkart to my frnd and family

My younger brother who dnt believe in online shopping, i insist him to buy from filpkart and he bought micromax cell phone (Od[protected].. He was hesitating with online (Flipkart) but i gave him confident as i was having trust on flipkart

But wen we received cellphone after 12 days of order. We found its getting heatup..
I told my brother not to worry flipkart will replace it. So we apply to return.

Flipkart said he will send service person will come and check.. Your service person came at night 11 (Is 11pm ringing someone door is right time?)

He check and found cell phone is heating but said as its too slim phone. It will heat its normal..
And refuse to return..

Will flipkart give me in written what that service engineer said and if that cell phone blast then who will give us compensation and who will responsible for fatal accident???

Now its break my trust from flipkart... Will stop buying from flipkart and also share this experience on all social media so that my other innocent indian brother & sister think twice to purchase from flipkart.

Regards,
Viraj

Sir, i placed an order on sunday 15th october 2017. The delivery pin code is 414105 and delivery partner is ekart. While placing the order, it was showing that my pin code is valid and deliverable. So i placed the order. Order id is od[protected]. But now on the tracking page they are showing as 'out of delivery area pin code address mismatch' though my pin code and address are correct. Ekart tracking id is fmpc[protected]. What sort...

Order date: 22.09.2017
Order no: od[protected]
Product: whirlpool 190 l direct cool single door refrigerator
Price: inr 10348
Assured deliver date: 27.09.2017
Delay in delivery: flipkart said due to seller.
Date of cancellation: 5.10.2017
Reason for cancellation by flipkart: seller can't deliver the product.
Refund status: not received

22.09.2017 i had ordered a whirlpool 190 l direct cool single door refrigerator from flipkart during bbd day by making instant paymet of inr 10348.

Now flipkart starts its poor service story.

27.09.2017 was the delivery date but the delivery got delayed because of some reason and 29.09.2017 was assured as the next delivery date.

29.09.2017 the delivery got delayed because of holiday period between 30.09.207 to 02.10.2017.

5.102017 flipkart informs me that since the seller can't deliver the product the order is being cancelled and the payment will be refunded within 6 working days.

11.10.2017 to 20.10.2017 have been calling customer care everyday but the issue was not resolved reasons of technical issues system issues are being stated as the reason of delay in refund. Spoke to several exicutives on a daily basis but the calls are being put on hold in the name of line being transferred to senior executive and then being dissconnected after 5 or 7 minutes.
All promised that the refund would take place in next 7 working days but yet it has not come yet.
The entire process has harrased me mentaly, first because of not getting the product delivered then i had to order it again and now i am not getting my own funds back probably on which flipkart is earning interest since last one month.
For a working class person with limited funds it is really very difficult to block his time and money both. I would request the panel to penalise flipkart for not only blocking my funds but also for the mental harrasement and irresponsible behaviour that i am through since last one month.

P. S attaching the photos oforder status and sms sent by flipkart.

Regards
Siddhartha jha
[protected]

Flipkart customer care was not caring any comolaints.. my phone was not delivered but i got the message that it was delivered but i have already paid through online i need my money.. its already 10days completed but flipkart is not caring

I had ordered an iphonee 6s on 17th october and since then an urgent delivery request have been given. And i have personally talked to the executives of flipkart on a daily basis and they said that i will get the product by 20th since i have a flight to catch. Firstly promising that i will receive the item should not be in practice. Secondly functions of flipkart has seen to be diminished overtime

I ordered 2 selfi sticks on date 17/10/2017. Both are received on address 20/10/2017.
Order no:
Od[protected]
And
Od[protected].
Both sticks were not working while attaching to phone, its not capturing pictures at all. I tried to attching it to various phones, but with none of them it worked fine. I am highly unsatisfied with you product and want to return it & want my money back. Plz do the needful.

Ganesh santosh agre
[protected]
[protected]

I have ordered vu 39 inch fhd led tv from flikart on 24th sep 2017 with order id od[protected].

I got tv delivered on 2nd oct 2017.

As per the committed date by 4th oct it was supposed to get installed.
However after waiting for 2 more days and no installation was done, i contacted flipkart and they gave false commitment of 10 oct for installation.

I placed a return request out of frustration on 10th oct 2017, for which with 18 hrs i got a call for uninstallation of tv, which was not yet installed, hence the gut didnt come at all.

I started getting calls for installation from 13th, though due to electric supply was not there in my locality he didnt come.

Since there was no action on either installation or uninstallation, i agin contacted flipkart to atleast to installation or take back tv and got resolution date as 17th oct.

On 15th i received call from flipkart team and convinving me to get the installation done, i agreed only one condition that since the installation was delayed almost by 20 days i may need a fresh invoice wef from installation date and not from the purchase date as i may loos my warrenty period of 3 weeks.

Even after that there is not action from flipkart, today on 20th oct i again contacted flipkart for the status update nd got the date of 25th oct 2017.'

The purchase date is 24th sep and till 25 oct flipkart is unable to provide service to the customer.

I have purchased this tv on credit card, and i converted tv bill into emi at 15% roi, of which has i have already paid one emi on 13th oct, in that who is responsible for interest i paid to credit card and for the trouble that caused to me.

My order id od[protected]Ifb 6 kg fully automatic front load washing machine), but my order still not packed. We are ordering in flipkart for the fastest delivery all over india. Still in ordered status only. Escalated 2 times.
Please deliver my order as soon as possible.

Registered mail id - dhevi. [protected]@gmail.com
Contact no - [protected]

Dear sir,
I prakash nayak purchased a mi a1 on flipkart & it delivered me on 27.09.2017. But after that i found some problem in mobile so i request for return & it accepted & they give me technician visit date on 07.10.2017 & mobile deliver date on 14.10.2017 but on 07.10.2017 i wait whole day but no one came then again i call they gave 09.10.2017 but at that time also no one came i call them again & they told mobile will be delivered you on 11.10.2017 but it cancelled again. When i called them they gave another date 14.10.2017. Ok i get a call on 15.10.2017 from ekart logistic for deliver the mobile at that time the delivery boy found the imei no of mobile is mismatch. Kindly find attached snapshots of mobile imei & invoice imei. Because of difference imei courier man not delivered the item. This their mistake that they left a 0 (Zero) on invoice. Then i called them on 15.10.2017 they told us your issue will resolve within 20.10.2017 & deliver the mobile within this period but today when i call them they again extend the date to 24.10.2017. It almost a month & that people harassed me so i request you to kindly take action them & resolve my issue asap.

Thanks & regards
Prakash nayak
[protected]
[protected]@gmail.com

Gadget Hub Tempered Glass Guard for Huawei Honor 8 Lite - purchased from flipkart but I am received another temper class( Honor P8 ) . This temper class is not suitable for my phone. Even though it is a non return item. How can I use this product ? I need replacement for this item

My Order ID : OD[protected]

I can order oppo f3 plus on 14 october 2017 product expected delivery date is 23 october but courier person want to deliver product on 18 august but i not deliver product on this date because he told me on 7pm on 18 aug to deliver product. Then i told flipkart executive to change my delivery date on 23 august he said ok. But product automatically cancelled by courier partner of flipkart on 20 october at 2:19am. So please me and slove my problem

मैने नयाTV खरीदा है मेरा गांव परतवाडा है लेकीन याहा डिलिव्हरी ना मिलनेके कारण नागपूर मे डिलिव्हरी ली लेकीन इंस्टोलेशन परतवाडा करणा है कृपया आप से अनुरोद है आप इंस्टोलेशन परतवाडा मै दे मै पार्सल नागपूर से परतवाडा ले लाऊनगा आप से अनुरोद है
Plot no 31
Harder nagar
Dev mali
Paratwada
Achalpur
Amravati
Maharashtra
444805
Mo [protected]
Pe sampark kare

I, jigar m savla, had ordered lenovo k8 plus under exchange offer on 14th oct2017 through flipkart in the diwali sale. The delivery of the product was expected on 18th oct 2017. The product was out for delivery on 18th oct 2017 however the courier partner denied to deliver the product saying that the product is not as per flipkart's exchange policy. The exchange product is in 100% working condition and the hardware of the product is also intact. However there was a minor crack on the edge of the body of the product as it is having a polycarbonate finish. Apart from this the product is genuine.

Thus the incident was escalated through customer service and i was assured that the product won't be returned and will be delivery will be tried. I was being asked to wait for 3 days for resolution of the same. I have been calling multiple times and every time i was assured that the product will be delivered and a proper resolution will be given. I also offered that if the exchange product cannot be accepted then i am ready to pay the differential price.

To my amaze today morning i. E. On 20th oct 2017 when i checked the status of the product it is showing that the product has been returned and refund is processed for the same. Have also got messages and emails that the courier partner has returned as have not accepted the delivery whereas the fact is that the courier partner was not ready to deliver the product. The case was also under escalation and was also assured that a satisfactory resolution would be provided.

Is this the service from flipkart. A very horrible and pathetic experience with no empathy for the customers, failed customer service. Definitely will be moving this to consumer court as there was no consent from me to return the product.

Thanks & regards
Jigar m. Savla
[protected]

Dear sir suddenly i m unable to log in my account, so i try to contact customer service and also flipkart facebook, then i know my account is block, but flipkart mentioned me in my mail, that i m reselling product so they blocked me, but recently i m purchased one mobile for my personal use in the month of september, i don't understand why they blocked me, i have also money in my flipkart money wallet, that money also blocked by them, i requested to them if they don't want customer like me, thats ok, but plzz they returned my money, i m very nedy person, so i request all of you kindly returned my filpkart money balanced,

I have always been a blind supporter of flipkart. But flipkart proved me wrong this time. I have been using a lenovo phone (Bought on flipkart) since 2015 which got damaged due to some reason. So i ordered lenovo p2 (Grey) on this diwali sale on flipkart. (Order id - 0d[protected]
Within 3days it reached my nearest hub, 8days before the promised date. (Good job ekart). Now the status is showing "undelivered due to shipment damage” which may happen in transit and i completely understand that. Readers please bear with me. The story is about to get interesting. So i called flipkart customer service toll free number. They told me to cancel my order and place a new one in order to get my phone. Now the thing is the phone i ordered is out of stock and no need to say got a hike on its price as the sale is over. So to conclude, in order to get the phone i will have to wait for the phone to be in stock and purchase that in the original price (Obviously more than what i was about to pay) or buy another phone which was not my priority or choice because i don't have a phone right now. I know flipkart will give me the refund for the phone. But what about the phone?? Any explanation flipkart?? I want the phone i ordered and that to in the price i was about to pay.
*i would like to say... The phone is"flipkart exclusive"... (Sarcastic laugh).
Now this is for you flipkart...
I am a very understanding person.
I understand that you have a tie up with lenovo and the phone isn't available elsewhere.
I understand that the shipment may get damaged during the transit.
I understand that the phone is now out of stock due to"heavy"demand.
I even understand that i will get the refund so my money is in safe hands.
Can you please make me understand one thing?
Due to who's fault i am not getting my phone? And why should i sacrifice the phone for that person? (I don't want the answer"luck")

Not expected from you atleast..

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly
Mobile number [protected]