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Flipkart Complaints & Reviews

2.8
Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1695

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S
SFadikar
from Kolkata, West Bengal
Oct 23, 2017
Resolved
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Resolved

Address: Bangalore, Karnataka, 560034
Website: www.flipkart.com

Dear sir/madam,

I placed the order 'syska power boost 100 10000 mah power bank' order id od[protected] on 14 october 2017 on flipkart. I have already paid rs.699/- via net-banking for this order. Expected delivery date 18 october 2017. But today's 23 october 2017. Product not delivered. I called many times flipkart customer care, but not responding. I have lost a lot of money in the phone call. I do not know what to do now?
Dec 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Oct 31, 2017
Flipkart Customer Care's response
We had interacted with the customer, Delivered the product, hence closing the complaint.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We had interacted with the customer, Delivered the product, hence closing the complaint.
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    R
    rohit mule
    from Morjim, Goa
    Oct 23, 2017
    Resolved
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    Resolved

    Address: Satara, Maharashtra, 415110
    Website: flipkart

    I have purchase coolpad mobile charger white | charger online on 11th july. Its under 6 months warranty while purchasing. Within
    3 months charger stop working.
    Manage order
    Order id
    Od[protected] item)
    Order date
    Thu, may 11th '17 8:21 pm
    Total amount
    ₹355through cash on delivery
    Warranty
    Covered in warranty
    6 months
    Warranty service type
    Seller warranty
    Domestic warranty
    6 month
    I am really pissed off as this is a new charger and within 1 months of purchase charger started giving problems.

    I want new a replacement of my charger
    Dec 14, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 24, 2017
    Updated by rohit mule
    waiting for reply
    Verified Support
    Oct 24, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Oct 31, 2017
    Flipkart Customer Care's response
    We had interacted with the customer apologized for the issue, informed about the replacement policy and denied for the replacement. Hence closing the case.
    Verified Support
    Nov 09, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 09, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 11, 2017
    Flipkart Customer Care's response
    interacted with the customer explained the replacement policy closing the issue
    Apr 05, 2018
    Updated by rohit mule
    Not resolved yet
    Apr 05, 2018
    Updated by rohit mule
    They are fooling us
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      H
      Hylton Upshon
      from Ranchi, Jharkhand
      Oct 23, 2017
      Resolved
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      Resolved

      Address: 734013

      I bought a product from flipkart which is damaged on delivery but when i asked for it to be changed they don't want to change the product. On the net also there is no return option against this product. Please help me out. So that i may be able to exchange the product and get a better one which is not damaged. My name is hylton upshon. My email is [protected]@gmail.com
      Dec 12, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Oct 31, 2017
      Flipkart Customer Care's response
      We had interacted with the customer, apologized for the issue, as per customers issue created the return, product not available with seller, hence refund done, Informed the refund TAT, packing manner, closing the case.
      Verified Support
      Nov 09, 2017
      Flipkart Customer Care's response
      Refund already processed hence closing the case.
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        S
        s@2017
        from Pune, Maharashtra
        Oct 23, 2017
        Resolved
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        Resolved

        Address: 411015
        Website: www.flipkart.com

        I have ordered and paid for new washing machine but our great fraud flipkart has sent a old/display product used machine, and this is not enough when i registered complaint then product was out of stock they told me to wait till product get in stock for replacement, now after two days product was in stock so i register replacement now they are turning round and round with their so called process that technician will come and review but i didn't get any technician at promised date and they are purpose fully wasting their 10 days of replacement policy so that product need not to replace and we will cheat customer very smoothly, please help to take action legally.
        Dec 10, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Nov 09, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
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          A
          Aman7175
          from Korba, Chhattisgarh
          Oct 23, 2017
          Resolved
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          Resolved

          Sir, i have bought a new phone le max 2 from flipkart in diwali sale but the product is defeated and their service executives are telling me that go and get services from service center. Even the worst thing is they once sent their technician and technician also told me that this phone has problems but now they are saying that it can not be replaced.
          Dec 10, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Oct 31, 2017
          Flipkart Customer Care's response
          We had interacted with the customer facing issue with product performance and saying there is no service center in India and want different product so taking request and told tat and packaging manner, closing the case.
          Verified Support
          Nov 09, 2017
          Flipkart Customer Care's response
          We had interacted with the customer facing issue with product performance and saying there is no service center in India and want different product so taking request and told tat and packaging manner, closing the case.
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            S
            Saranya Elumalai
            from Kottayam, Kerala
            Oct 23, 2017
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            Address: 6000086

            Where he said the first time he swiped he said it showed error and the 2nd time again he swiped amount 4079 and it got debited.
            My conplaint is that he withdrawed a total amount of 8158 .
            And i need back my 4079 which was debited wrongly.
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              A
              amit.kvr
              from Dhule, Maharashtra
              Oct 23, 2017
              Resolved
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              Resolved

              Address: 492009

              Order id: od[protected]
              I had accidently ordered a samsung refrigerator by paying rs 10708 through my sbi atm card when i cancelled this order it shows 'return accepted and amount of rs 10708 will be credited to your account within 7 working day after that i had order a new refrigerator and again pay 10708 for that. I had told my family about this that the order is cancelled and new order will delivered to them because i didn't resides with my family because iam defence person and on duty this time. Now courier goes to deliver and delivered that refrigerator which was cancelled and my family member had taken it because they new that order was cancelled and this must be new order. After that i called customer care of flipkart and they advice me to not open that order and they assured me that it will returned back and payment will be given and also advice to take the new order. Now already 7 days had been passed and no resolution from flipkart. The only thing i want is my money because i need it my family need it. The seller omnitech retail had called my poor parent and saides that they will not return. Kindly help me. Customer care are saying they backup team is working and now they said that they can't do anything.
              Dec 15, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 09, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Nov 11, 2017
              Flipkart Customer Care's response
              interacted with the customer refund completed clsoing
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                V
                Vjlareek
                from Jaipur, Rajasthan
                Oct 23, 2017
                Resolved
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                Resolved

                Website: www.flipkart.com

                I ordered wonderchef cookware set of 4 pieces from flipkart when i ordered it was showing 4 pieces but when it was delivered to me i got only three pieces. A mini fry pan was missing then i report it to flipkart and then they said they will replace it send the new one to me. As they told me replacement was done but after the replacement i got the same parcel which have same three pieces. Then again i complained about it to flipkart now this they said they only can refund. They neither will replace nor will deliver the missing item. I wait for 15 days but not get my full order. Is there any way from which i can get my missing item?. Please help.
                Dec 10, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 24, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
                Verified Support
                Oct 31, 2017
                Flipkart Customer Care's response
                We had interacted with the customer, customer want only replacement but the replacement not available. informed the same to the customer, customer stated that he doesn't need refund, hence closing the case,
                Verified Support
                Nov 09, 2017
                Flipkart Customer Care's response
                We had interacted with the customer, customer want only replacement but the replacement not available. informed the same to the customer, customer stated that he doesn't need refund, hence closing the case,
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                  V
                  VikramNimbawat
                  from Hyderabad, Telangana
                  Oct 23, 2017
                  Resolved
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                  Resolved

                  Buying iphone8 worth 60k from flipkart. I think, was biggest mistake.

                  After all spending my harden earned and saved money to buy this phone.

                  Product delivered to me has scratches on it.

                  Oder id: od[protected]

                  Flipkart customer service for [incident: in[protected]] was rased on 14th oct for resolution

                  Time given to resolve this issue was 18th oct 9pm

                  But very sad to say that no resolution has been provided till now 23oct17.

                  When contacted flipkart team over phone, heard repetitive sentence “our backend team is working on it, please wait for some time”

                  Also few of them were very rude on call...

                  Specially hearing from them this “there is nothing in their hand to do more then just raising the complaint.

                  Please help here to resolve this at earliest.
                  Thank you,
                  Dec 12, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 24, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Oct 31, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue.
                  Verified Support
                  Nov 09, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer info provided as will create a wait and refund and info as pickup by 30 Oct 17, 11:59 PM, Pickup address and packing manner confirmed and info as post return confirmation refund will get processed for Rs.59999 back to the source account and within 7 business days it will be credited to the source account. and resolved the issue. hence closing the case.
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                    M
                    mizma
                    from Raebareli, Uttar Pradesh
                    Oct 23, 2017
                    Resolved
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                    Resolved

                    Address: Kanpur, Uttar Pradesh, 208023
                    Website: ekart

                    Dear sir,

                    It is matter of great concern and i am very disappointed to write this that i have order swayam cotton bedding set. Order no. Fmpr[protected] which i received on 17 oct 2017 but what i received was only comforter and other accessories which included a bed sheets and a pillow cover were missing in the packet. Therefore, i was compelled to return the product on the same date

                    I have received several messages from flipkart that they would pick up the products but i when called your representative they refused to come and promised to come tomorrow which they never did.
                    I am a regular customer of flipkart but i never face such issues in the past and i never expected such a pathetic service from your side.
                    Kindly do the needful.

                    Regards
                    Mizma jahan
                    Dec 13, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 09, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
                    Verified Support
                    Nov 11, 2017
                    Flipkart Customer Care's response
                    Customer inform about the different product received. Refund is been provided and closing.
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                      M
                      mb498092
                      from Bengaluru, Karnataka
                      Oct 23, 2017
                      Resolved
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                      Resolved

                      Address: Uttara Kannada, Karnataka

                      I have purchased a voltas ac from flipkart for installation one service provider call me on 22.10.2017 and he told me he will be came for ac installation on 23.10.2017 on 10.30am. But he has doesn't came on time after i call him than he tell me he will be come 4.0 pm but he had not come. He
                      Wastage my full day. So i hamble request all of you don't purchase any item from flipkart because his service is very poor they don't have meaning any customer complaint.
                      Dec 13, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 09, 2017
                      Flipkart Customer Care's response
                      We are unable to find order detail or register contact number for given complaint.
                      We request you to get in touch with our customer care team on below detail.
                      We're available 24 hours a day.
                      [protected]
                      Verified Support
                      Nov 09, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Nov 11, 2017
                      Flipkart Customer Care's response
                      Interacted with customer issue is already resolved hence closing.
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                        V
                        Vivekdr07
                        from Zamania, Uttar Pradesh
                        Oct 23, 2017
                        Resolved
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                        Resolved

                        Address: Lucknow, Uttar Pradesh, 226020

                        My scheduled product was not delivered at requested address at 1st floor of my residence.

                        Moresoever the delivery people misbehaved and verbally abused my wife when requested for doorstep delivery.

                        The product was banged at roadside outside the main gate of my residence... We have video of the deeds of the delivery people.
                        This unwarranted behaviour is not accepted. Kindly redress or allow me further appeal to higher authorities including consumer forum.
                        Dec 14, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Oct 31, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer and he confirmed that the product is delivered. Customer informed that the WM's who visited his address this time were very helpful and he was happy with the service. Informed customer regarding the behavior of previous WM we have taken necessary action and we shall ensure such issues are minimized. Customer agreed and he informed that previously conversation started due to address issues however, the WM spoke very rudely to his wife. Informed customer we shall take necessary action against this incident. Customer agreed. Solving the case.
                        Verified Support
                        Nov 09, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer and he confirmed that the product is delivered. Customer informed that the WM's who visited his address this time were very helpful and he was happy with the service. Informed customer regarding the behavior of previous WM we have taken necessary action and we shall ensure such issues are minimized. Customer agreed and he informed that previously conversation started due to address issues however, the WM spoke very rudely to his wife. Informed customer we shall take necessary action against this incident. Customer agreed. Solving the case.
                        Verified Support
                        Nov 11, 2017
                        Flipkart Customer Care's response
                        We had interacted with the customer, apologised and informed that feedback taken. Hence, closing the complaint.
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                          S
                          Sachin2001
                          from Dehra Dun, Uttarakhand
                          Oct 23, 2017
                          Resolved
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                          Resolved

                          Address: 249407

                          Hi,

                          First time i have order the mobile phone (Od[protected] on 8th oct 17 and same has been received on 11th oct 17. After open the box first time for use on 18th oct.

                          I observed many problem and getting slow charging issue and fast draining issue, one and two time reboot issue and same informed to customer support and log the request on same day on 18th oct,
                          But after many reminders and followup with customer support for mobile replacement but they not proper update for replacement and wrong time is showing on website as per the expected time 23rd oct and also not updated tech visited.

                          Still replacement phone is not received and they told me sorry for delay form vendor and tech visit and they take action on vendor for further service and you please wait again for next update on 28th oct, they have no update and time for further return and replacement the phone.

                          So finally overall service and product quality is very bad, i am not happy with that product because first time getting many issue and facing your service and delay shipping issue. And now i am not waiting for new replacement it's already too long.

                          So please i request you return the faulty phone and return the my money on flipkart balnce.

                          Regards
                          Sachin
                          Dec 10, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Nov 09, 2017
                          Flipkart Customer Care's response
                          We are unable to find order detail or register contact number for given complaint.
                          We request you to get in touch with our customer care team on below detail.
                          We're available 24 hours a day.
                          [protected]
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                            Mkpathriya
                            from Unnao, Uttar Pradesh
                            Oct 23, 2017
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                            Address: Bhiwani, Haryana, 127041
                            Website: [email protected]

                            I brought a mobile order ID 0D[protected] .the product battery is very hot &process is low. So I request to product. Then I got anoder product. It's very bad. The picture quality is very bad. The second camera is very duf ¬ best picture quality. I want to Replacement my phone .please change my mobile
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                              Y
                              Yog10
                              from New Delhi, Delhi
                              Oct 23, 2017
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302019
                              Website: flipcart.in

                              Order id od[protected]. I purchase a mobile redmi note 4 but its camera quality is very bed.. I have complain for return but still not solve my problem.. My return complain also canceled by flipcart. Service is very poor. They did not give proper responce to customer. We are very disappoint with service of flipcart. I call many times in flipcart customer care but they not take proper action about my complain
                              Dec 13, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
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                                F
                                flipkat
                                from Mumbai, Maharashtra
                                Oct 23, 2017
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                                Address: Mumbai City, Maharashtra, 400008

                                MY NAME IS KHALID AYUB ANSARI
                                MOBILE NO [protected]

                                i have cancel my order from flipkat on 09.10.2017, but they do not refunding process till now
                                MY ORDER DETAILS FROM FLIPKART
                                ORDER ID :- OD[protected]
                                APPLE IPHONE SE
                                REFUND AMOUNT IS RS 18999
                                PLEASE HELP ME AND GUIDE SIR
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                                  A
                                  arbind ray
                                  from Kolkata, West Bengal
                                  Oct 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: Howrah, West Bengal, 711227

                                  I am ordered redmi note 4 (Black, 64 gb) on 14 october 2017. My order no is od[protected]. On 23 october 2017 when i was tracking my order, it shows that my order has been return automatically. When i call customer care they are giving various reasons. Firstly, they said that that the ordered has been cancelled from the seller side. Secondly, they said that due to huge ordered product cannot be delivered and they return it. Thirdly they said that the shipment was not properly so the order is return.
                                  When i have ordered the product and online payment has also done so why you return the product with out any intimation.
                                  So, i want the proper satisfactory justification from your side as soon as possible.

                                  Regard
                                  Arbind ray
                                  [protected]
                                  Dec 15, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Oct 31, 2017
                                  Flipkart Customer Care's response
                                  We had interacted with the customer, he complaints that he was not aware of cancellation informed the reason of cancellation accordingly, request customer to place a fresh order. hence closing the complaint.
                                  Verified Support
                                  Nov 09, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Nov 11, 2017
                                  Flipkart Customer Care's response
                                  We had interacted with the customer, informed that order was undelivered due to unforeseen issue and requested to place a fresh order hence, closing the complaint.
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                                    lalobaku
                                    from Vyara, Gujarat
                                    Oct 23, 2017
                                    Resolved
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                                    Resolved

                                    I hv purchased new micromax q463 mobile before 45 to 50 days now i am not able to use even this phone due to unknown problem
                                    So many advertisement and various application continues coming and unable to clear this through any setting. Without using phone battery will get low within 1-2 hrs.
                                    I hv purchased 4-5 phones from flipkart this time facing worst experience
                                    Dec 10, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2017
                                    Flipkart Customer Care's response
                                    Hi Team,
                                    We are unable to find order detail or register contact number for given complaint.
                                    We request you to get in touch with our customer care team on below detail.
                                    We're available 24 hours a day.
                                    [protected]
                                    Verified Support
                                    Nov 09, 2017
                                    Flipkart Customer Care's response
                                    We are unable to find order detail or register contact number for given complaint.
                                    We request you to get in touch with our customer care team on below detail.
                                    We're available 24 hours a day.
                                    [protected]
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                                      S
                                      Saravanan Jayapal
                                      from Mumbai, Maharashtra
                                      Oct 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600089
                                      Website: www.flipkart.com

                                      Ordered for redmi note4 in offer and the full amount was paid, but i got message stating that my order was cancelled. When i call customer care they told that the logistic person shifted the mobile to wrong address, so that the order got cancelled. Whether it is right reason, i paid for the mobile, in that case you should provide alternate solution, but without my permission you cancelled the order. It is not a fare and also it is big cheating.
                                      Dec 10, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 24, 2017
                                      Flipkart Customer Care's response
                                      Hi Team,
                                      We are unable to find order detail or register contact number for given complaint.
                                      We request you to get in touch with our customer care team on below detail.
                                      We're available 24 hours a day.
                                      [protected]
                                      Verified Support
                                      Nov 09, 2017
                                      Flipkart Customer Care's response
                                      Hi Team,
                                      We are unable to find order detail or register contact number for given complaint.
                                      We request you to get in touch with our customer care team on below detail.
                                      We're available 24 hours a day.
                                      [protected]
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                                        A
                                        avashisht02
                                        from Pune, Maharashtra
                                        Oct 23, 2017
                                        Resolved
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                                        Resolved

                                        Order od[protected] with flipkart.com [incident: in[protected]]
                                        I ordered a phillips trimmer during sale, mrp is 2300 while the price on sale was 999/-. After 6-7 days when the product was not delievered i called customer care, they said they will escalate the issue, same day the order wass cancelled and money was refunded, stating that the seller had given a wrong price by mistake.
                                        They made a fool of the customer. I have sent multiple mails and tweets still noresponse. I need the same trimmer on the promised price else i need the complete mrp of the product.
                                        I have checked the review of that seller, everyone has given 1 star to him and have similar complaints, so why flipkart keeps such seller and if seller is cheating then flipkart should take acrion against him, why should customer face the loss. Same trimmer was available for 1200 inr on amazon but i bought from flipkart as it was showing 999/-
                                        Oct 24, 2017
                                        Complaint marked as Resolved 
                                        issue resolved as they provided gift card of 1000 INR as compensation via email
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 24, 2017
                                        Flipkart Customer Care's response
                                        Thank you for giving us a chance to sort this out for you. We're glad to be of help! Happy Shopping! ☺
                                        Verified Support
                                        Nov 09, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Verified Support
                                        Nov 11, 2017
                                        Flipkart Customer Care's response
                                        We had interacted with the customer and resolved the issue hence, closing the complaint.
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