Flipkart Complaints & Reviews

Hi Team,
After I have placed an order for printer, kids are eager to see and start use it...but all the happiness has gone, as they product is not delivered till date. I am severely disappointed at the sorry state of customer service provided by flipkart.

I fail to understand how does flipkart have such poor delivery service.. Even after several calls to the help centre, every time they assure the delivery is on track and would be delivered. Today when I called the say customer has rejected the order which is as per their courier partner...no one has called me for the delivery..

Order Date = Fri, Sep 22nd '17 12:41 PM
Order# = OD[protected]

Thanks
Satish

Hi flipkart,

I guess this would be my last purchase with you. Few days back, i ordered a nokia 1280 which got delivered today. Being a nokia user from last 10 years, i do know their packaging and how they ship their devices.

Opened the product and got a refurbished/used phone which whose screen was scratched with internal dents which are visible and buttons wore not upto the mark. Secondly the speakers are so bad without any vibration motor which wore the main asset in those old phones. When i carefully observed them, i have seen the tilted internal speaker, which was giving less sound.

Secondly the speakers wore packed in a small packet with sumo packaging placed on it, which nokia definitely wont provide.

Also the mrp of the device was not mentioned anywhere and instead of imei, someone had placed a sticker of emei (Which a brand like nokia wont do)

Spoke with your customer service and they told that it can be replaced but the money refund wont be possible.

Due to this unfortunately i need to upload this on social media

This is such a bad customer experience by selling him a dummy. I wont my money back and i would go a store rather than trusting a brand like you.

Attaching pictures for the same.

I purchased an iPhone from flipkart but they sent me a fake one. This I got to know later when my accessories stopped working and I visited B2X service center. They gave me a job sheet stating that the product is not genuine due to which warranty could not be claimed. I was shocked knowing this I trusted flipkart. Bloody so called biggest Ecommerce platform. call me on [protected]

I had purchased a brand new Motorola Z from Flipkart but I got a defective piece of headset in the box... customer care are not providing services or not working or not solving my problem they are saying that we provided 350 rupees in your account to purchase new headset but I'm not agree with that because actual price of the defective earphone is around 1000 rupees (IC)
They are not taking serious this matter kindly solve my problem
My contact number is [protected]

Hello, i have purchased redmi note 4 from flipkart on n cost emi ( 6 ) my bank has charged me interest of 114.7 Rs so total amount would be 688 . but flipkart has given me discount of 406 on mrp Rs 10999 and they charged me Rs 10593. moreover bank has charged GST of 20% please help

I was buy an ipad from flipkart. After receiving my product, i found that product miss match with the invoice serial no. And order from the seller indiflashmart in flipkart, but in invoice mentioned health and happiness pvt. Ltd. The whole serial no is on the invoice is correct but an extra 's' is added before the correct serial no.
So that i was raised a complaint in flipkart. After 15 days i got a call from flipkart. And they said please return your product, they will refund me. But i did not want refund, i want an original invoice or replace. I don't have that much of time to backup my whole data or other stuff. After all we are paying you for our product. Don't think your customers are fool.

I am very sorry to say that inspite of my repeated clarifications to flipkart
That no amount of rs.667 has been credited to my account against my order
Cancellation on 21st july-17, the matter remains to be unresolved. Before
Also, i have faced this type of problems from your side but ultimately got
The refund after 20 days only after back to back rigorous follow ups. This
Is a horrible experience. Snapdeal & amazon have far better standard
Protocols than yours in such scenarios.

To the flipkart conderned officials
Last but not the least, if you dont resolve this issue & refund my amount
Within 2 days, i am straight away going to take the matter to the consumer
Court for a solution for wasting my time for the last 20 days from 21st
July-17 till date.

I placed an order for royaloak zenith metal coffee table on (Wed, sep 20th '17 11:50 pm) with order id od[protected]. The scheduled delivery was placed on 29th september.
But i didnt received the product on that day and i expected the product to be deliverd on the comming days. And after not receiving the product, i scheduled the delivery to comming possible days.
I received a message on 7th october that the product is out for delivery but didnt received any calls. So i called up in the phone number provided in the message but none of them was aware about this order.
So when i called flipkart, they said everything will be ready by 16th october.
Not even deliverd even after the expected dates are over and also no updates receiving regarding the orders. I orderd it for an official function in my home and the function is over and no more. And the product is like a loss to me and i lost every impression on flipkart. When i once raised a complaint regarding this, many dates are said to me from the flipkart for delivery. But none of the dates i received a call or message. I has been waiting in my home for so many days expecting the delivery. I has been a big loss to me purchasing this product from flipkart. I had a previous on flipkart, but now everything went down!.
I am also attaching the copy of messages i received regarding my order.

Regarding order number : od[protected]

Got the galaxy note 4 battery product as defective from the seller rg traders from flipkart. Worked for 1 week with fast draining, and then completely dead. Crossed 10 days replacement period. No resolve in issue. When i check for 30 days service center warranty. Samsung service center says not eligible for the service (Bengaluru-indiranagar service center). Since there are no proper details related to battery on invoice bill. So whom should i blame now. Its already 20 days crossed. Pathetic services and products from flipkart. I need my money back.

Sir im order in fliplart in philips home speker system in 21st sep and delevery date is given by 25 th sep order amount iam paid in debit card in INR 2150/-product will not come 25th sep am call to flipcart custmer care given number of promise dates to day18th of oct product will nt to bee delivered plese help mee

I ordered a product onida 109.22cm (43 inch) full hd led smart tv of amount rs ₹25, 449, sun, sep 24th '17 9:13 pm
My first delivery date was given 3rd oct but i didnt get the delivery on time.
After that after several calls they have given the next delivery date as 6th october.
Again it was not delivered and again they provieded 9th oct as the next delivery date. But till date i have not received my product. After i cancelled the product on date 7th oct. Till now i have not received refund amount.
My orderid is od[protected].

I have order phone mi max 2 (4gb ram 64gb) but it got cancelled automatically after one day without any information. When i called customer care they are saying that might be seller did not have the product available or the money did not reach to them. But if the product is not available then how the order got placed and the money transaction is also done as money got deducted from my account and i have the conformation message. This is really too much from flipkart. The order id is od[protected].

I returned two clothes on 24 the september the value of two clothes are (428+659) for order number[protected]. I supposed to get my money on 25 the september as per flipkart record however i still have not received my refund. Everytime i called the customer care and they give me a new resolution date but resolution never happened. Could you please anyone tell me when i will get my money back???

Dear sir this is your customer from kadapa distric... Actuvally am living hostel some body trepted my account details and book the products at flipkart online shoping please give me how to trace that person email address... I am sending photo is my account details some body booking to my account... Please help me

My name is:bhavani shankar goud
Cantact number:[protected]

I ordered a product durafit strong treadmill of amount rs 34599 on 16th sep.

My first delivery date was given 28th sep but i didnt get the delivery on time.
After that after several calls i was given the next delivery date as 6th october.
Again it was not delivered and again they provieded 10th oct as the next delivery date. But till date i have not received my product. And even after getting the confirmation from the seller (Durafit) and one of the senior officials from flipkart, they are not refunding me the money and have rejected my refund request.

My orderid is od[protected].

Sir/ ma'am,
I made an order for a gym kit from your website on flipkart.com order id. Is od[protected] as you claim to deliver gym kit within 10 days, now more than 25 days has been passed and i am still looking for my ordered gym kit for which i have already paid. I made so many calls on your customer care but i was not entertained properly.
Reply me within 2 days or i am going to take a legal action on it.

Ashish kumar pandey
[protected]

Redmi note 4 confirmation Order no. "M5DF4GHA4FJ" this no shipment not delivered, Delivery address, No. 31, Nadekerappa Indl Estate, Andrahalli Main Road, Bangalore - 560091 Mobile No[protected]

Hey i had order lenovo phone that time he asked i[censored] want to deliver your product then pay 100 rs for delivery charge on 18 oct. But right now i see there is no update about delivery and also talk with customer card he told me your product will deliver before 21 oct, then why he talk delivery charge where is the 18 oct. I am very angry with flipcart deliver management.

We are regular customer and recently we purchased a 55” vu 4k smart tv, which was installed about 20 days ago and the tv person left our home just after making connection to setup box without any demo. Later on when we watched tv, to our surprise sound quality is horrible and picture quality was much worse with non-hd channels and worse with hd channels.

Picture quality of all hindi news channels, business channels, music channels etc was pathetic and not worth seeing. It gives stress to ears as well eyes.

To confirm there is nothing wrong with settings we requested flipcart to send vu technician but it took enough time for technician to come. Finally he visited on 14th oct 2017 and tried to adjust settings, minor improvement observed.

Under the circumstances we request flipcart to arrange for return of tv and refund the money.

Without any discussion the request was closed.

Ordered refrigerator on 14th october. Promised to deliver the product by 16th october.2017. But till now there is no response. Wen i called flipkart they kept my call on hold for 12 minutes n disconnected the call. Even social media team promised that they will get back within 24 hours with update. It's been 30hours n no response n no update. Pathetic flipkart. Ruined my diwali. All false promises. Really fedup with flipkart. Useless team.