Flipkart Complaints & Reviews

I have placed order for i phone 7 in offer for exchange of my old phone. Delivery guy came and inspected the phone and said there is crack in the phone and cannot deliver the phone whereas there was no dent (Check video). I complaint about the same to customer care but till now i have not received any revert whereas mail says that it will be resolved by 20th oct but still no revert. They have cancelled my order and initiated refund without even informing me. This kind o[censored]nprofessionalism was not expected from flipkart. Pathetic service and no solution from customer care after my repeated calls. Still waiting for my revert.

Hi my name is ritesh jain from mumbai. I had ordered mi note 4 in sale. My order no is od[protected]. I got message yesterday morning i. E. 22/10/2017 at 2.30 am that (Cancelled: sorry, redmi note 4 (Gold, 64... With order id od[protected] has been cancelled as it could not be delivered even after multiple attempt.) but i had not received any call from courier guy n infact it was showing to be delivered on 23/10/2017 n everyone was there at my home. I have cctv camera in my building i[censored] people want.. I had complaint to customer executive n my complaint num is in[protected]. I didn't got any reply from ur side. I don't want refund. I want my phone which i got in sale price. Problem was from ur side nin[protected] not from my side that's why i want phone only.

Had ordered 9 pvc wall stickers od[protected] items), i revived only 8 out of it, and the status on the website shows as delivered, and when called to check, they give just junk ans.. On it and 5 persons have taken the call and each person has to take a complaint what a sit work you plp are doing there, do'nt u have a database which saves a complaint once raised against a customer..? What kind of service its so disgusting... That sticker is of just 79rs, and the time i have called u plp for service its more than that amount of product.

I have also ordered a kurti, and it has a security pin in it.. Which is not removed.. What kind of check u plp do before packing?... Where should i carry tat kurti to get the security device removed from cloth?

After calling so many times u plp keep on wait for 1 hr... Just so stupid to wait and u plp do'nt respond.

Sir/madam,
Order id-od[protected] contains two product one of them is ifb 23 l convection microwave oven. I got this producton 4th oct 2017 but not as described. As the delivery boy is in hurry so he just left the box to my door and didn't give us the time to check the product and took my signature and left. Then i found i didn't got any starter kit with this product. Then on oct 10 2017 i got a mail from flipkart saying "the installation and demo of your ifb 23 l convection microwave oven has been cancelled." i registred a complaint on oct 13th 2017. But flipkart representative didn't want to give me the starter kit, instead of that they took my complaint as i want to refund but i din't want that. And they started procedure like that so i again have to cancel that procedure of return & refund. I just want the starter kit or replacement not refund and a demo for the product. But flipkart refused to do so

122414, is pin code per pahale m apne bahut order receive kr chuka hu. lekin pichhle week se mera koi bhi order mujhe nahi mila h. or ab is pin code pr Out of delivery area (Pin code-Address mismatch) show Kr rha h. or mere order cancel hone lag rahe h. mai pichhle three year se Flipkart se juda hua hu or maine flipkart se kafi shopping bhi ki hai. isliye please mere order jo cancel ho rahe hai unko wapis mere address per bhejne ka kast kare (Thanks)

Order ref : od[protected]. The courier partner cancel the order without any notice and flipkart didtn took any action prior to the ekart logistics a complaint raised, flipkart has assured me that the product will be delivered on time.
This is really bridge of customer satisfaction.
Message from flipkart after raising a complaint :
We have escalated your issue to the concerned team. We will resolve your problem by 25 oct, 10:00 am. You will get a call from a number starting with +9180679

I placed an order for mi a1 on 15th october... The product reached nearest hb by 17th though delivery date showed to be 22... So i waited till 22th october. And during the time delivery is normally attempted the product got cancelled automatically without my knowledge. And gave reason that multiple attempts were made even though none were done so. Even no contact on mobile. I waited 8 days and now this is what they give me. They instead of giving me refund should on request also give me another same product if i want.. No.. Instead i have to wait for another 7 days for refund and book another device and again wait for 10 more days.. What kind of service is this. They can't give me proper reason.. I just want product nothing else

Hello,

I am very disappointed your product delivery services. I book 2 quantity but delivered only 1 quantity. I tried to contact though the voice or email with in 10 days but not getting reply on this day. After 11th days your customer executive madhuri or senior executive mansi not able to resolved issue or they never no information else sir"mafi chahte h".
I raised our concerns multiple time but not able to understand.
I have been raise your complent consumer form to your bad product services.
Please find attached.

Rajendra pawar
[protected]

On 15th october i placed order for jbl headphone on offer price of 749. Expected delivery was between 21to 24 october. But on 22nd october at 12 am i suddenly got message your product is cancelled and is returned to seller. I haven't received any call or message from even flipkart or a courier boy. How flipkart can cancel my order without even notification. I also talked with flipkart executive but she's telling me that now i need to again place an order without offer price. What the hell kind of service is this... I don't know whatever your problem is but i want my product at offer price only. Worst experience ever with flipkart service..

Order id: od[protected]
Product: srestha fashion lace up
I have finally received my order and was really happy till i opened the package, i have received an empty package by flipkart after waiting for 4 extra days, not including 1 week delivery estimated time.
Seriously it's ridiculously worst. I just want my money back now. As said before as well occasional items which is been ordered already late and the worst sincenerio ever. I have already requested return, but if the pick up persons wants the empty package he is welcome, but i want my money refunded

I have ordered titan watch against order no. Od[protected].
This product was packed and sold directly by -
Tech-connect retail private limited
Avaashya cci logistics limited,
Renaissance industrial park, building no. B2,
Kalyan - padgha road, kalyan.

I received the shipment on 16 oct 2017, as i opened the box there was no watch inside.
Apart from this the packing is very low quality - a small titan raga box in put into the big flipkart box without any cushion.

Expecting reply and course of action form your side i do not want refund but i really want the product.

I have mailed to flipkart but given long time to resolve and yet no action has been taken.

I ordered a mobile lenovo k8 plus during sell by doing online payment but after 7 days i got a sms that your order has been cancelled and refund will be provided and if i want to purchase the same mobile then i have to buy it in new price since the order delievery date is already over (2 days before) it was 20 oct friday i want to get same product with the price which i already paid i want the product instead of refund kindly resolve it as soon as possible
Order date -14 october 2017
Delievery date 20 october friday 2017
Refund sms date -23 october 2017

I palace the order on 16th october for redmi note 4 (Black, 64 gb) in diwali sale and after all offer price 9, 899/-. Product ship next and expected delivery date was 23rd oct. I was waiting for product and received a mail on 22nd oct 2:33 am we regret to inform you that despite several attempts, we could not reach you for delivery of the following items in the order with order id od[protected]. I was socked when received this mail. No one contacted me no one come for delivery. I called flipkart customer care and got update the our courier partner cancel this order and you can palace new order. Same product cost is 12999/- now so this is a cheating by flipkart and i also wrote to [protected]@flipkart.com but no response so far. This was not expected from flipkart.

I have ordered iphone se 32 gb gray on mon, oct 16th '17 10:47 am (Order id : od[protected], in exchange of my old iphone 5s (Imei no :[protected].
I already have paid remaining amount by my credit card.

I have met delivery boy to exchange my phone and get the new one by basic observation he refused to take my phone as he was saying it was damaged. While observing he damaged my phone screen my pulling it up completely at one side (Which is too disappointing as it's now damaged). Then i visited delivery hub to verify it again and surprisingly he told me that it's in okay condition to replace. But then he dialed one number (*#07#) for some verification, which was not performed. So he again refused to take my cellphone.

But, i am totally furious about your process as flipkart have mentioned only imei number in exchange policy, then from where the hell this weird number (*#07#) number came.

I have talked to customer representative thrice in last three days and they resolve my issue without making followup by call or by mail. Those guys have promised me that i will get call from number starting with +9180679 twice but not got any call regarding my issue.

And now today, i got message from flipkart that, they will refund the amount i have paid by 31-oct. I donb't want my money back, i want my phone which i have brought from them

I am also attaching screenshot of my order as well as their exchange policy, in which there is no mention of their process of checking phone other than imei number.

All i want is the cost as they caused damage to my personal phone which is too disgusting. As a neutral body, i am requesting you to stop this kind of behavior from this e-commerce giant by imposing heavy penalty on them.

My order id. Od[protected] a led tv which was deliverd on 18th october but there is no updation by company and the date assured by company for installation is 22 october bt there is no assurance by company how many days it will take. Due to inconvenience i am not able to watch cricket match. So kindly solve the issue and install my tv within 3 to 4 days

I purchased Transcend Premium Memory DDR2 2 GB PC SD but the item is defective and flipkart executives are saying the item cannot be returned . Neither the product is passing the verification test fron transend offcial web site as it is under 1 year waranty.

I have ordered 4 items form flipkart on diwali sale with offer.in that one items deliveryed to me cost of 250 around and in mid night i got a mail of your orders had been canceled i was shocked and saw in flipkart app and i even spoked with costumer care they r saying some # silly reasons to cover there mistakes and thank u flipkart good bye i am removing flipkart app and going to order same items in amazon
🐃🐃🐃🐃ðŸÂ�...⇄

I bought moto e4 plus mobile on this diwali sale on COD...received by 21st oct 2017...now the problem is the adaper of the mobile is not working...
I want a new charger set...because the product is under warranty.I request u to take necessary action regarding this.
thanking you,
Jeethu.

I orders two jeans in flipkart. After out for delivery, order is cancelled and it's showing customer rejected for one order and improper address is the reason for second order. I called the customer care and they said that that is the courier problem they can't do anything about that and if i need the product i need to place new order with increased price.

Can you please suggest how can i get the solution for this problem.

Very disappointing (Order id : od[protected]. Still money not refunded to my account.
Ordered iphone 8 for rs 52366/- and later the order got returned and cancelled due to exchange offer didn’t work and until now the money not yet refunded to my card account. Amount of ₹52, 366 paid through credit card-emi and 1st emi is already been charged to my card account.
The refund status says “refund will be transferred to your original payment mode within 6 business days (Bank holidays not included) after pick up is completed.” and it’s almost 20 days.