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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1705

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P
pranav13
from Vasai-Virar, Maharashtra
Oct 23, 2017
Resolved
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Address: 414003
Website: www.flipkart.com

On 15th october i placed order for jbl headphone on offer price of 749. Expected delivery was between 21to 24 october. But on 22nd october at 12 am i suddenly got message your product is cancelled and is returned to seller. I haven't received any call or message from even flipkart or a courier boy. How flipkart can cancel my order without even notification. I also talked with flipkart executive but she's telling me that now i need to again place an order without offer price. What the hell kind of service is this... I don't know whatever your problem is but i want my product at offer price only. Worst experience ever with flipkart service..
Dec 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Oct 24, 2017
Updated by pranav13
ok thank you but please try as soon as possible.
Verified Support
Nov 03, 2017
Flipkart Customer Care's response
We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue. Hence closing the case.
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    J
    Jiku singha
    from Hojai, Assam
    Oct 23, 2017
    Resolved
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    Resolved

    Address: Kamrup Metropolitan, Assam, 781001
    Website: www.flipkart.com

    Order id: od[protected]
    Product: srestha fashion lace up
    I have finally received my order and was really happy till i opened the package, i have received an empty package by flipkart after waiting for 4 extra days, not including 1 week delivery estimated time.
    Seriously it's ridiculously worst. I just want my money back now. As said before as well occasional items which is been ordered already late and the worst sincenerio ever. I have already requested return, but if the pick up persons wants the empty package he is welcome, but i want my money refunded
    Dec 6, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 02, 2017
    Flipkart Customer Care's response
    Refund has been provided to customer hence closing the complaint from our end.
    Dear Jiku singha,

    Recently few of the Customers those who buy the Online product facing these kind of issues with delivered product. For that all are requested to make a video clip of your un-boxing of the package in order to make it as proof for these kind of issues. If you have the same (Video clipping) you may claim the refund from Flipkart. If not it would be depends on user and company.

    Anguraj K
    Not received any call of delivery status currier boy said we are busy in Diwali tight schedule plz collect your pickup by office
    What I do
    Today order is cancelled by currier team
    Not received any call
    Fake Flipkart service
    Cancellation of your order - OD[protected]
    I want compensation of rejecteion not available new one
    angucool's reply, Oct 23, 2017
    Go and file a case in Consumer court. This will help you in this matter.

    Anguraj K
    My name is JAGDISH NAIN
    MOBILE [protected]
    EMAIL [protected]@gmail.com
    Pls reactivate my flipkart account
    Sir mujhe handset ke sath headfone and mobile back cover nhi mila h my help me and shiped to my address this please please
    My tv reached on 29sept but still pending my installation or no body take respose about it
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      P
      p_kiran76
      from Pune, Maharashtra
      Oct 23, 2017
      Resolved
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      I have ordered titan watch against order no. Od[protected].
      This product was packed and sold directly by -
      Tech-connect retail private limited
      Avaashya cci logistics limited,
      Renaissance industrial park, building no. B2,
      Kalyan - padgha road, kalyan.

      I received the shipment on 16 oct 2017, as i opened the box there was no watch inside.
      Apart from this the packing is very low quality - a small titan raga box in put into the big flipkart box without any cushion.

      Expecting reply and course of action form your side i do not want refund but i really want the product.

      I have mailed to flipkart but given long time to resolve and yet no action has been taken.
      Oct 24, 2017
      Complaint marked as Resolved 
      Hello Consumer complaints team, My complaint has been resolved flipkart refunded my amount.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2017
      Flipkart Customer Care's response
      Thank you for giving us a chance to sort this out for you. We're glad to be of help! Happy Shopping!
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        L
        laxmangupta96
        from Delhi, Delhi
        Oct 23, 2017
        Resolved
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        Resolved

        Address: Kanpur, Uttar Pradesh, 208001
        Website: flipkart.com

        I ordered a mobile lenovo k8 plus during sell by doing online payment but after 7 days i got a sms that your order has been cancelled and refund will be provided and if i want to purchase the same mobile then i have to buy it in new price since the order delievery date is already over (2 days before) it was 20 oct friday i want to get same product with the price which i already paid i want the product instead of refund kindly resolve it as soon as possible
        Order date -14 october 2017
        Delievery date 20 october friday 2017
        Refund sms date -23 october 2017
        Dec 4, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Oct 30, 2017
        Flipkart Customer Care's response
        We had interacted with the customer informed that he want the delivery of the order denied for the same is not possible info shared to place a new order as the order is cancelled escalation email shared. hence closing the complaint.
        My number has been deactivated from flipkart I am trying to login but problem in login
        Dear Sir,
        While opting payment through credti card (HDFC) Old Number is captured by default.But i have received new credit card ( HDFC Bank) with New Number.

        so not able to make payment -please help

        regards
        [protected]
        This is my no
        I want information about tv
        Call me
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          P
          pk_rna
          from Delhi, Delhi
          Oct 23, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560066
          Website: www.flipkart.com

          I palace the order on 16th october for redmi note 4 (Black, 64 gb) in diwali sale and after all offer price 9, 899/-. Product ship next and expected delivery date was 23rd oct. I was waiting for product and received a mail on 22nd oct 2:33 am we regret to inform you that despite several attempts, we could not reach you for delivery of the following items in the order with order id od[protected]. I was socked when received this mail. No one contacted me no one come for delivery. I called flipkart customer care and got update the our courier partner cancel this order and you can palace new order. Same product cost is 12999/- now so this is a cheating by flipkart and i also wrote to [protected]@flipkart.com but no response so far. This was not expected from flipkart.
          Dec 12, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Oct 28, 2017
          Updated by pk_rna
          Hi Falipkart,

          Please stop this cheap try to send me mail to credit gift card 1000 and credit 500 to compromise on this issue. I need the product in same prize to close this complaint that different is 3100/- now. So please take your 500 back from my account i don't need it. You are proving that you are a cheater company.

          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
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            S
            SmitPatel.1910
            from Mumbai, Maharashtra
            Oct 23, 2017
            Resolved
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            Resolved

            Address: Gandhinagar, Gujarat, 382421
            Website: www.flipkart.com

            I have ordered iphone se 32 gb gray on mon, oct 16th '17 10:47 am (Order id : od[protected], in exchange of my old iphone 5s (Imei no :[protected].
            I already have paid remaining amount by my credit card.

            I have met delivery boy to exchange my phone and get the new one by basic observation he refused to take my phone as he was saying it was damaged. While observing he damaged my phone screen my pulling it up completely at one side (Which is too disappointing as it's now damaged). Then i visited delivery hub to verify it again and surprisingly he told me that it's in okay condition to replace. But then he dialed one number (*#07#) for some verification, which was not performed. So he again refused to take my cellphone.

            But, i am totally furious about your process as flipkart have mentioned only imei number in exchange policy, then from where the hell this weird number (*#07#) number came.

            I have talked to customer representative thrice in last three days and they resolve my issue without making followup by call or by mail. Those guys have promised me that i will get call from number starting with +9180679 twice but not got any call regarding my issue.

            And now today, i got message from flipkart that, they will refund the amount i have paid by 31-oct. I donb't want my money back, i want my phone which i have brought from them

            I am also attaching screenshot of my order as well as their exchange policy, in which there is no mention of their process of checking phone other than imei number.

            All i want is the cost as they caused damage to my personal phone which is too disgusting. As a neutral body, i am requesting you to stop this kind of behavior from this e-commerce giant by imposing heavy penalty on them.
            Dec 12, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Nov 11, 2017
            Flipkart Customer Care's response
            The customer complaint about the order cancellation. We had interacted with the customer and explained about the order cancellation reason. Hence closing the complaint from our end.
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              D
              Dhruv Kumar Shukla
              from Durg, Chhattisgarh
              Oct 23, 2017
              Resolved
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              Resolved

              My order id. Od[protected] a led tv which was deliverd on 18th october but there is no updation by company and the date assured by company for installation is 22 october bt there is no assurance by company how many days it will take. Due to inconvenience i am not able to watch cricket match. So kindly solve the issue and install my tv within 3 to 4 days
              Dec 13, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 10, 2017
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Nov 12, 2017
              Flipkart Customer Care's response
              We have interacted with the customer and he has confirmed that installation/ demo for the TV has been completed. Hence we are closing this from our end.
              I ordered aquire extra large pvc vinyl sticker of pink colour but I got green colour leave sticker . So I want replace it .
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                M
                MANISH KUMAR121111
                from Bengaluru, Karnataka
                Oct 23, 2017
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                Address: 560037
                Website: www.flipkart.com/transcend-premium-memory-ddr2-2-gb-pc-sdram-jm800qlu-2g/p/itmd2rypzhmmcjwa?pid=RAME

                I purchased Transcend Premium Memory DDR2 2 GB PC SD but the item is defective and flipkart executives are saying the item cannot be returned . Neither the product is passing the verification test fron transend offcial web site as it is under 1 year waranty.
                Oct 23, 2017
                Updated by MANISH KUMAR121111
                Seller:
                EXCELSYSTEMS

                Product link
                https://www.flipkart.com/transcend-premium-memory-ddr2-2-gb-pc-sdram-jm800qlu-2g/p/itmd2rypzhmmcjwa?pid=RAMEGFGCHMH8AN8W
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                  P
                  Prudvi618
                  from Hyderabad, Telangana
                  Oct 23, 2017
                  Resolved
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                  Resolved

                  Address: 500062

                  I have ordered 4 items form flipkart on diwali sale with offer.in that one items deliveryed to me cost of 250 around and in mid night i got a mail of your orders had been canceled i was shocked and saw in flipkart app and i even spoked with costumer care they r saying some # silly reasons to cover there mistakes and thank u flipkart good bye i am removing flipkart app and going to order same items in amazon
                  🐃🐃🐃🐃ðŸÂ�...⇄
                  Dec 24, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Nov 12, 2017
                  Flipkart Customer Care's response
                  As already information has been shared about the cancellation and also the refund has been completed by the seller hence apologized the same and requested the customer to place a fresh order. Hence cloaing this case.
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                    J
                    Jeethu Sugathan
                    from Kollam, Kerala
                    Oct 23, 2017
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                    I bought moto e4 plus mobile on this diwali sale on COD...received by 21st oct 2017...now the problem is the adaper of the mobile is not working...
                    I want a new charger set...because the product is under warranty.I request u to take necessary action regarding this.
                    thanking you,
                    Jeethu.
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                      B
                      bosevm
                      from Bengaluru, Karnataka
                      Oct 23, 2017
                      Resolved
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                      Resolved

                      Address: 560103

                      I orders two jeans in flipkart. After out for delivery, order is cancelled and it's showing customer rejected for one order and improper address is the reason for second order. I called the customer care and they said that that is the courier problem they can't do anything about that and if i need the product i need to place new order with increased price.

                      Can you please suggest how can i get the solution for this problem.
                      Dec 15, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 24, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
                      Verified Support
                      Oct 31, 2017
                      Flipkart Customer Care's response
                      We had interacted with the customer the order is cancelled and the customer wants the order at the same price.. Apologized and asked to place a fresh order, and offer differ from time to time.
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                        U
                        UTSAB SENGUPTA
                        from Bengaluru, Karnataka
                        Oct 22, 2017
                        Resolved
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                        Resolved

                        Address: 560043
                        Website: www.flipkart.com

                        Very disappointing (Order id : od[protected]. Still money not refunded to my account.
                        Ordered iphone 8 for rs 52366/- and later the order got returned and cancelled due to exchange offer didn’t work and until now the money not yet refunded to my card account. Amount of ₹52, 366 paid through credit card-emi and 1st emi is already been charged to my card account.
                        The refund status says “refund will be transferred to your original payment mode within 6 business days (Bank holidays not included) after pick up is completed.” and it’s almost 20 days.
                        Nov 29, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Oct 26, 2017
                        Updated by UTSAB SENGUPTA
                        Still, there is no update from the Flipkart team, neither they are bothered to call me and provide a resolution timeline.
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                          V
                          vaishalig503
                          from Gurgaon, Haryana
                          Oct 22, 2017
                          Resolved
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                          Resolved

                          I had purchased redmi note 4 from flipkart on 10/08/2017. I was operating my phone today and suddenly screen becomes blank. It is certainly a manufacturing defect. It was shocking for me and i was really surprised to see this defect in my newly purchased handset. Mi is such a reputed company and i didn't expected it from them. I want the product either to be replaced or repaired as it is under warranty period. Kindly help me please...
                          Nov 29, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Oct 29, 2017
                          Flipkart Customer Care's response
                          The customer complaint about the defective device. We had interacted with the customer and she said issue is resolved from the service center. Hence closing the complaint from our end.
                          Brother 1020 signal color toner.
                          Order ID NO. OD[protected].

                          Delivery date[protected]

                          I want replesment...
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                            V
                            vikasbansal1111
                            from Kolkata, West Bengal
                            Oct 22, 2017
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                            Address: Burdwan, West Bengal

                            There is delay in delivery of ordered item.delay by almost 6 days.
                            online tracking shows order has already been reached to the delivery address but not dispatched to me.
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                              M
                              moni91
                              from Kolkata, West Bengal
                              Oct 22, 2017
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700019
                              Website: www.flipkart.com

                              Order id - od[protected]
                              I ordered a hard disk (Wd my passport 4tb) on 8th oct 2017 they sent me an email of order confirmation. On 13th oct 2017 they cancelled it and when i asked them they said the seller has cancelled it without giving me any valid reason. There is no coordination between flipkart and sellers. They behaved very unprofessionally when i asked them for the valid reason. They asked me to place the order again when the price is high. I never cancelled the order it's their responsibility to complete the order. I want them to complete the order at the same price i ordered it.
                              Dec 15, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 24, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Nov 03, 2017
                              Flipkart Customer Care's response
                              We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue.
                              Verified Support
                              Nov 09, 2017
                              Flipkart Customer Care's response
                              We had interacted with the customer informed to place a fresh order again as courier returned by seller and Token of apology provided for the same issue. hence closing the case.
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                                A
                                ArijitDey
                                from Kolkata, West Bengal
                                Oct 22, 2017
                                Resolved
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                                Resolved

                                Address: 700079
                                Website: www.flipkart.com

                                Hello. Its regarding order id: od[protected]
                                I paid rs 64900 prepaid via debit card.
                                My product was supposed to be packed and dispatched. I. E. 18th october. But still, now it has been even packed till now. Dispatching is far now.
                                I paid rs 64900 via debit card and it was supposed to be packed and shipped on 18th october. And it was supposed to be delivered by 20th to 23rd october but still its showing "seller is processing your order" till now. And last delivery date is tomorrow and still not dispatch yet. I will definitely sue flipkart if my order doesn't get delivered. I want my product to be delivered anyhow. I don't care how flipkart will do it. But flipkart will have to. I have paid rs 64900 and if i don't get my product. I will definitely move to court. If i can pay such huge amount. I can definitely drag flipkart to court. If i can pay rs 64900 prepaid then i can drag flipkart to court also.
                                I was bringing up my issue from the day i have ordered. But flipkart guys ignored. I will surely sue flipkart. Just deliver my product anyhow now. I didn't expect such service even after being flipkart assured. Don't make me regret trusting any using flipkart. If my product gets cancelled, i will seek compensation.
                                Dec 12, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 09, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Nov 11, 2017
                                Flipkart Customer Care's response
                                The customer complaint about the order cancellation. We had interacted with the customer and explained about the order cancellation. Hence closing the complaint from our end.
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                                  M
                                  miku005
                                  from Guwahati, Assam
                                  Oct 22, 2017
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                                  Address: 781007
                                  Website: flipkart.com

                                  I ordered a Ivoomi me3, but after a day before delivery the order got cancelled. I didn't know about it all. Flipkart cancelled it unknowingly and didn't flag a reason. is it okay? cancelled before a day? that's what you do?
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                                    G
                                    Gauti2302052
                                    from Raha, Assam
                                    Oct 22, 2017
                                    Resolved
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                                    Resolved

                                    Address: 834001

                                    I have cancelled the item od[protected] and 21st october 2017 is given for picked up date and till now no one has come to pick up this item.. (https://www.flipkart.com/vbuyz-abstract-women-s-frontslit-kurta/p/itmexrfzmhxqw...⇄
                                    )... So.. I kindlly request to sort out this problem as much possible... Thanking you for your consideration
                                    Dec 23, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2017
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Nov 12, 2017
                                    Flipkart Customer Care's response
                                    Spoke to customer apologized for the delay in pickup and confirmed about the refund as issue has been resolved closing this case.
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                                      S
                                      Shamim Rahman
                                      from Kolkata, West Bengal
                                      Oct 22, 2017
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                                      Address: Bangalore, Karnataka
                                      Website: www.flipkart.com

                                      Hi,

                                      I have ordered a branded wireless optical mouse (Vu4) (Red) on 14th oct. Which cost me rs.464. I got the parcel on 21st oct which is 2 days delayed. After opening it i found it a different product black in colour and its was not even working and not the same brand as well.
                                      I called up and put a grievance mail as well to the cc of the company for compensation on this order #od[protected], but they are not respecting my appeal which forced me to invite complaints board into this matter. I would like to get help from this forum to give justice. For the time and money the had taken from me.
                                      I have all the evidence and call recordings of the deal. If needed i can produce.
                                      I need 100% compensation of the product price.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        H
                                        hk64
                                        from Bhavnagar, Gujarat
                                        Oct 22, 2017
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                                        Address: Rajkot, Gujarat, 360001
                                        Website: flipkart,com

                                        Order placed on dt. Oct 15th 2017 dipavali festival offer on flipkart
                                        Mobile hand set redmi note 4 (Black, 64 gb)
                                        Offer price after discount rs 10999/- indian rupees
                                        Order no od[protected]
                                        To day recevied message your order cancelled due to seller cancelled our order
                                        Means breach of contract with coustmer
                                        Contact coustumer care about this issue
                                        Reply u place order again, means waive ur discount and pay rs 12999/- it means festival offer fraud
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