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Flipkart Complaints & Reviews

2.8
Updated: Dec 6, 2025
Complaints 47067
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25480
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Flipkart reviews & complaints page 1702

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K
Kamlesh Agrawal
from Jaipur, Rajasthan
Oct 14, 2017
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Address: Jaipur, Rajasthan, 302018
Website: Flipkart

I have order a trimmer from flipkart on 8 oct 2017. I have done all the process regarding payment, address etc.
The delivery date of my product is 15 to 16 oct. And packaging date from seller side is 11 oct.
On 14 oct got a message from flipkart that your order is cancelled from the seller side due to unavailability.
I have also call two times before the cancellation of product for the confirmation of the product because i have seen the chance of cancellation of the product but flipkart customer executive says you will also receive your product. So this not my mistake this the flipkart mistake to cancel the product because i want my product at the same price that i purchase
+2 photos
Flipkart customer support has been notified about the posted complaint.
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    P
    P Bharanidhara.
    from Mumbai, Maharashtra
    Oct 14, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560008

    I had purchased an ifb fully automatic washing machine in 2014 and yesterday i had issue with the product (Drum), yesterday ifb service engineer had come and serviced and informed us that the product is not under warranty. It is not updated in the website. Today i have to pay 5k for the durm for the false information from your team and i will take it up to consumer
    +1 photos
    Dec 31, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 10, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    Verified Support
    Nov 23, 2017
    Flipkart Customer Care's response
    We would like to inform you that we tried reaching on [protected] but we were not able to reach you. We have sent an mail in your registered email Id: shivakumar.[protected]@gmail.com, if you want us to reopen the case, kindly revert on the same mail.
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      K
      Kirtan shah86
      from Delhi, Delhi
      Oct 14, 2017
      Resolved
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      Resolved

      Website: www.flipkart.com

      I have been chasing these guys since last 10 days.
      Flipkart is not able to deliver product as promised. They are changing promised date every 3 days and postponing delivery date.

      Now when i a asking for refund, they are also not giving me refund stating that they cannot give refund.

      Product bought on 22/sept/17
      Promised delivery date - 05/oct/17
      New promised delivery date - 06/oct/17
      New promised delivery date - 08/oct/17
      New promised delivery date - 11/oct/17
      New promised delivery date - 14/oct/17

      Product still not delivered and they are also not giving refund. If seller is not able to honor delivery commitment then he should give full refund.

      Still #ekart and #flipkart both are guessing on how and when to deliver.

      Complaint no
      In[protected]

      Order no.
      Od[protected]

      Double bed was not delivered to me but courier guy #ecart rejected and cancelled order on my behalf even without informing me.
      +1 photos
      Dec 16, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Oct 14, 2017
      Updated by Kirtan shah86
      pls help
      Verified Support
      Nov 10, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Nov 12, 2017
      Flipkart Customer Care's response
      We have interacted with the customer, we have provided resolution . Hence closing the case from our end.
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        P
        Pranay Chatterjee
        from Ingraj Bazar, West Bengal
        Oct 14, 2017
        Resolved
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        Resolved

        Address: Burdwan, West Bengal, 713301

        Dear concerned,
        This is fo inform you i ordered redmi note 4 during the sale in august 2017. I did not receive any invoice. Now that my charger is not working service center of mi wants invoice to service it for free as its in warranty and accessories hold 6month warranty. Due to no invoice with product i am unable to get your services. Kindly y treat this is as urgent.
        Name of customer:- pranab chatterjee
        Email id:- [protected]@gmail.com
        Phone no. :- [protected]

        Kindly forward the invoice in this mail ([protected]@gmail.com) asap to avail the service from service center.
        Pfa the picture of the cover box with imei code and other details as required by you.
        Revert back with the progress and procedure.

        Regards,
        Pranay chatterjee
        +1 photos
        Dec 15, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 14, 2017
        Updated by Pranay Chatterjee
        Please revert back in mail id ([protected]@gmail.com). And mobile no. [protected]
        Verified Support
        Nov 12, 2017
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Nov 14, 2017
        Flipkart Customer Care's response
        We have interacted with the customer and have shared the invoice copy. Hence closing the case from our end.
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          A
          ArghaSaha
          from Surat, Gujarat
          Oct 14, 2017
          Resolved
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          Resolved

          Address: Vadodara, Gujarat, 390012

          I had ordered a maybelline color sensational lipstick
          Color: brown
          Seller: supercomnet
          On 20th september 2017.

          The item has not been dispatched despite complaining since 29th september 2017. They have closed my complaint without resolving it.

          Their call centers are only giving time limits without moving a hair.

          Please resolve this. Much appreciated.
          +1 photos
          Oct 22, 2017
          Complaint marked as Resolved 
          The matter resolved within one day.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Nov 10, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
          Verified Support
          Nov 12, 2017
          Flipkart Customer Care's response
          Product has been delivered to customer. Hence, closing the complaint.
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            S
            Shelly Sengupta
            from Dhanbad, Jharkhand
            Oct 14, 2017
            Resolved
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            Resolved

            Address: 800013

            Dear sir,
            My order id was[protected] for dry & wet mop and refund id was[protected] the refund amount of rs 664=00 of which was to have been credited to my bank a/c within 1 working day (I. E by 06/10/17) but till date it has not been credited.
            Please therefore look into the matter immediately.
            Thanking you,
            Mrs. Shelly sen gupta
            Patna
            [protected] / [protected] /[protected]
            Dec 19, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 10, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
            Verified Support
            Nov 12, 2017
            Flipkart Customer Care's response
            We have interacted with the customer and he has confirmed that the refund has been credited. Hence closing this from our end.
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              V
              Vandna Sonone
              from Indore, Madhya Pradesh
              Oct 14, 2017
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              If don't want to sell product then don't put the price tag on it. I had purchase Phillips qt 4011 trimmer which I had not got.
              Wort experience on flipkart. I want to rebuilt product. What you had done with the other costumer who had ordered the same product.
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                S
                Sandeep Raveendren
                from Tiruchirappalli, Tamil Nadu
                Oct 14, 2017
                Resolved
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                Resolved

                Dear sir,
                I have ordered philips qt4011/15 trimmer for men on sat, oct 7th '17 11:02 pm by using credit card and which was expected to deliver on 15th october 2017. Now i have received one sms that it was cancelled and refund will be done. I did not do any cancellation from my part and i want to know why it got cancelled. Please do needful.

                Regards,
                Sandeep
                Mob: [protected]
                Oct 15, 2017
                Complaint marked as Resolved 
                It is solved
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 15, 2017
                Flipkart Customer Care's response
                Provided some amount to customer so that he can place a new order. Customer confirmed that issue is resolved hence closing the complaint from our end.
                Verified Support
                Nov 10, 2017
                Flipkart Customer Care's response
                Provided some amount to customer so that he can place a new order. Customer confirmed that issue is resolved hence closing the complaint from our end.
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                  D
                  Dinesh Reddy Royal
                  from Chennai, Tamil Nadu
                  Oct 14, 2017
                  Resolved
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                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500032
                  Website: www.flipkart.com

                  Microwave 23 ltd sc3 bought on flipkart on[protected]... Delivered on[protected]... The product got damaged piece... And suddenly gets power off when food was cooking... And what they mentioned in contents of list...in that accessories also missing... I was raised the complaint on[protected]... From that i was called the flipkart... No response from that... Still[protected] i did not get replacement or refund...
                  Dec 20, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2017
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Nov 10, 2017
                  Flipkart Customer Care's response
                  We will revert on customer complaint.
                  Verified Support
                  Nov 19, 2017
                  Flipkart Customer Care's response
                  We have tried to contact the customer several times, as there was no response from the customer hence we had to close the complaint.
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                    K
                    Krishna Shetty KS
                    from Mumbai, Maharashtra
                    Oct 14, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411023

                    Mobile is not working or touches are not working. Clicking on one app open another app automatically. Keyboard is also not responding well as per the satisfaction. Mobile is also responding automatically without operating it. Fingerprint os also not working as well. Touches is not smooth as per instructions also. Rough touches not smooth touches. Plz respond quickly
                    Dec 12, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2017
                    Flipkart Customer Care's response
                    We see that the product was delivered to you on 02nd Aug and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center/ brand.
                    Verified Support
                    Nov 10, 2017
                    Flipkart Customer Care's response
                    We see that the product was delivered to you on 02nd Aug and as per the sellers 10 days replacement policy we can not initiate return. Request you to get in touch with the authorized service center/ brand.Hence closing the case.
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                      D
                      Dharmender Khoth
                      from Chandigarh, Chandigarh
                      Oct 14, 2017
                      Resolved
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                      Resolved

                      Address: Sirsa, Haryana

                      My flipkart account has been deactivated and now i want be activate it but it is not activating
                      My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                      Pl solve this problem vastly

                      My flipkart account has been deactivated and now i want be activate it but it is not activating
                      My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                      Pl solve this problem vastly
                      +1 photos
                      Dec 22, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 10, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        A
                        Adityat502
                        from Hyderabad, Telangana
                        Oct 14, 2017
                        Resolved
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                        Resolved

                        I have take one tv unit
                        Od[protected] was dlivered on 3rd oct..

                        Still it was no installed.. Daily i am calling and they are saying in next 24 hrs it will be install.
                        As it completed 10 days.. So i dont have option to return.. Please take appropriate action on this.

                        These guys are mentally irritating me..

                        Every day i am callinv to flipkart they are saying we will resolve this issue in 24 hrs.. I dont understand how many 24 hrs they will take
                        Dec 20, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 10, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Nov 12, 2017
                        Flipkart Customer Care's response
                        Interacted to customer with required details for Installation and Demo which is completed and closing the complaint.
                        Still it was not installed..and i did not get any call fro flipkart..
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                          S
                          sumit143143
                          from Ahmedabad, Gujarat
                          Oct 14, 2017
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411041
                          Website: Www.flipkart.com

                          Hello, my name is sumit ohal, i buy online product from flipkart but, it was not good enough as it looks in screen, so i i raised a request via online as well as request to customer care support, but the call center people are not well trained, they not even understand when occurred in my case, every sec keeping the call on hold in 20mins of duration they kept my call mix15 time on hold, now they are saying that your product is ineligible for exchanges, replacement or refund.

                          So its a fake online site, they give good service only for new customer when you order 5-6 item from them they give excuses to your concern.

                          Its my 2nd complaint against flipkart on same case and same issue.

                          Order number-od[protected]
                          Dec 14, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 10, 2017
                          Flipkart Customer Care's response
                          While we understand that you'd like to return the X-WELL Women's T-Shirt Maroon, Purple, Black Bra, due to fitting issue. We're sorry to let you know that this product belongs to the 'No Returns' category because of which the seller will not be able to fulfill your request.Hence closing the case.
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                            S
                            Shankar Lohar
                            from Mumbai, Maharashtra
                            Oct 14, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra
                            Website: www.flipkart.com

                            They are showing low price during offer period grabing the customers money utilities it for 8 to 10 days after some days you are cancelling the item showing reason of non availability.

                            I placed order on flipkart on[protected] of philips qt4011/15 trimmer at price 999 rs.
                            After 7days they are cancelling the item started refund of rs 999 but current price of that product is rs1699 hence they must refund rs1699.

                            My order od[protected] with flipkart.com
                            Dec 11, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 10, 2017
                            Flipkart Customer Care's response
                            Called again and informed that TOA has been given and cancelled due to some price error., Customer agreed and closing the case.
                            Jan 24, 2019
                            Updated by Shankar Lohar
                            thanks
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                              N
                              Nitish rawat
                              from Shahganj, Uttar Pradesh
                              Oct 14, 2017
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                              Address: 226022
                              Website: flipkar.com

                              On 29 sept i have ordered dinning table from flipkart my order id is OD[protected] my delivery time is 3 oct but today is 14 oct till time my product is not delivered. Day by day flipkart services grade down. Pls resolved my problem as soon as possible.
                              +1 photos
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                                V
                                Vinay Kukreti
                                from Dehra Dun, Uttarakhand
                                Oct 14, 2017
                                Resolved
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                                Resolved

                                Address: Dehradun, Uttarakhand, 248001
                                Website: www.flipkart.com

                                Flipkart sent me small size of crocs slippers i requested exchange with big size.
                                Again they sent me same product. Now i want my money back. But everyday they are escalating this case to senior. Today i called but they put me on hold for 25 mins and disconnected after that. I am very disappointed never expected that.

                                Today i got a text from ekart (Courier partner of flipkart) :
                                Pickup cancelled: pickup of crocs women tropical c... With tracking id fmpr[protected] from flipkart.com has been cancelled as you decided to keep the product. Click to give feedback: http://ekrt.in/po1cjTuuuN

                                Last complaint no. Was 47853
                                Dec 13, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 10, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
                                Verified Support
                                Nov 12, 2017
                                Flipkart Customer Care's response
                                We had already interacted with the customer and confirmed about refund. Hence closing the case from our end.
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                                  S
                                  syed908417
                                  from Aligarh, Uttar Pradesh
                                  Oct 14, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore Urban, Karnataka, 401107
                                  Website: www.flipkart.com

                                  I had placed an order on 7th of oct and the estimated delivery date was 10th of october. But i didn't recived the product on 10th oct 2017 due to which i have to cancel my railway reservation and flipkart promised to delivered the product on 13th oct however they have denied to deliver the product on 13th and reschedule the delivery on 17th of oct which is unacceptable. I have already board a train on 13 oct at 11 pm.

                                  Now i dont want this product any more because i m available at delivery place.

                                  I want to cancel my order with full refund of product amount with compensation amount of which i bear loss of money and time due flipkart mistake.

                                  Otherthan that flipkart agents misbehave and never provide any resolutions, also they just put my call on hold for an hour in the name of transfer and then cancel the call.
                                  You can verify the details from flipkart.
                                  Please help me out from this situation.
                                  +2 photos
                                  Dec 15, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 10, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Nov 10, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Nov 12, 2017
                                  Flipkart Customer Care's response
                                  We would like to inform you that our seller has confirmed that the refund is already completed on Oct 25, 2017. Closing the complaint from our side.
                                  These flipkart guys are liers. Yes i recived my original refund amount after 1 month. However they have never compensate for the loss which i bear from my own pocket.

                                  I paid financial charges to the credit card for nothing because they kept my money and i have bear that loss.

                                  Secondly due his late delivery and their false statements from customer support team i have cancel my train tickets for which i bear the loss of cancellation charges and even after that these guys had not delivered the product.

                                  Thirdly their customer supoort agents are biggest liers and totally useless...these guys just wasted my plenty of hours on call but never gave any reaolution.

                                  I hope you can understand my level of frustation which they have created.
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                                    R
                                    RajenderRathod
                                    from Hyderabad, Telangana
                                    Oct 14, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500660

                                    I am a very honest customer of flipkart they used to give the best service, on time delivery... Etc but i am completely fed up with the order i placed last time... I bought a fastrack watch (1, 800₹) from their website and they sent me completely different model (1, 400₹)... Isn't it a scam? Whatever even then i was just relaxed and was sure that they will provide refund or replacement... But when i placed return request the seller rejected it... I was just wondering... The return request completely falls under their return policy...
                                    Order id - od[protected]

                                    I hope flipkart guys will help me very soon
                                    Dec 11, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 10, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
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                                      B
                                      bharath dhulipalla
                                      from Hyderabad, Telangana
                                      Oct 14, 2017
                                      Resolved
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                                      Resolved

                                      My phone got switched off suddenly. It is not turning in again. After 15 days only i got my first problem with phone. I want replacement ro my phone. I got lenovo phone. Kindly replece lenovo phone. Phone was fully charged. I don' t know problem with that phone. I got my phone on sep 28 and it went switched off on october 13 th. Kindlt provide replacement to old one.
                                      Dec 11, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Oct 14, 2017
                                      Updated by bharath dhulipalla
                                      This is bad from flipkart. My shopping with flipkart started with lenovo phone and I got this bad phone.if I got problem with in 15 days then there will be so many problems will occur in future days. The first product shopping with flipkart is bad experience. Even I got warranty for phone, how many times I have to go for service centre ?. This is really bad. I want replacement from flipkart. This is really bad lenovo phone.
                                      Verified Support
                                      Oct 17, 2017
                                      Flipkart Customer Care's response
                                      Interacted with customer, conveyed the apology explained return terms and condition, customer issue resolved from service center closing the issue
                                      Verified Support
                                      Nov 10, 2017
                                      Flipkart Customer Care's response
                                      Interacted with customer, conveyed the apology explained return terms and condition, customer issue resolved from service center closing the issue.
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                                        D
                                        Dinesh P. Mehta
                                        from Mumbai, Maharashtra
                                        Oct 13, 2017
                                        Resolved
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                                        Resolved

                                        Address: 382330

                                        I had complaint to customer care and they promised to resolve the problem upto 13th oct 2017 but action not taken. I submitted return request and refund of money. I am old customer of flipkart but im totally disappointed. Kindly refund my money immediately. Item sent to me was similar and not original as ordered by me. Flipkart goodwill is not good now.
                                        Dec 14, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 10, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
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