Flipkart Complaints & Reviews

Dear flipkart
Register mob number is:[protected]
Order number: od[protected]

I am very disappointed by your customer service. I filed a complaint regarding "return" of parcel because the product quality is not good and i want only "refund. But your one of the executive told me that we will only replace the product, what kind of service it is, you are forcing the customer, if i complaint regarding"quality issue"so why should i take the same parcel by replacement.
I called you many time but i am not satisfied with your answer. And product is not"return" till now. Please do not harass the customer. Response me within 12hrs.
I want my refund. Please resolve asap.

I had ordered a ifb 20 l convection microwave oven on flipkart whose order id - od[protected]. The microwave oven was delivered but its "starter kit" which comes along with it was not given. I had made multiple complaint to customer care about this and loadge replacement complaint against this. Till date there is no action on this from customer care.

Please look into this asap.

Regards,
Govind kumar

Dear sir/madam

I have purchase a tv of model 49m5000 from flipkart, the order id is
Od[protected].

In the specifications, it is mentioned that the tv has built-in wi-fi facility but after delivery and installation there is no wi-fi facility. I complain for replacement about this but no action taken till now has been taken and tv is remained with me.

Please do the needful because tv is costly.

I have booked Big flex whey protein 2Nos qty on flipkart. I have received only 1 No. instead of 2 Nos But i have paid for the 2 Nos qty. I am calling thrice a time 7 days past to resolve the problem but still the problem as it is. No any reply is received from flipkart side. I want the another item which is i have booked previously or refund.

Sir, i took the panasonic p55 max mobile from flipkart, which was getting very hot, which i instantly communicated to compny, my mobile replacement became, which is the same problem in my mobile phone, i have this also made aware. But so far neither my problem has been solved, nor any satisfying full answer received. Please try to resolve. Thank you

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no and password he saw me "account is inactive contact the customer support to reactivate it"
Pls solve this problem.
Email - heartly. [protected]@gmail.com

Sir,
My name is rima kayal and my order id is od[protected]. I have purchased one tempered glass guard. But i am not satisfied with the packeging and the product which seems already been used to me and i saw the cover on that guard is misplaced already along with the bubble. When did i open the product i noticed it. I will not be able to use it and i never get this type of order packeging before. Kindly help me from this. The product is with me what i have received. I want to send you back with the invoice. But i dont know how you people send this to any other customer. And also the inconviniance of the customer care while i sent several issues regarding this but not a single response i saw. I will be helpfull if you take this order back and refund my money by any how.
Thanking you.
But i will be more thankfull if i get my money back.

I have ordered for brown welcrow shoes but I got black shoelaces shoe.
I ordered for replacement but the replacement person went away without replacing due to some invoice issue from flipkart.

I am ordering micromax canvas nitro 2 back cover. My old account registere MB number [protected] this account I am carry with new mobile with same register number. But customer care says accounts doesn't match same problems with me in my order doesn't show anything. But I have the mails regarding my orders with order id.

I purchased fastrack analog watch in flipkart. And i want to return it. They given wrong price tag due to that i am unable to return the product. No proper response from flipkart. Since 20days every day iam calling flipkart and asking to resolve it but they are not responding properly. So finally i decided to complaint on flipkart. I think you may help me thank you

Dear sir,
My name is narendra and mobile no is [protected]. I have purchased one mobile motoc. But i am not satisfied with the camera performance as i was expecting and want to exchange or refund.

They are not exchanging or refunding my cell and i am very disappointed with flipkart.
I have earlier exchanged or get refund from flipkart. But this time they are behaving like a unprofessional.

I had ordered some items for order - od[protected]. Since it was not delivered after 4 days of estimated. I cancelled this. Returned before reaching me. Since this was pay later i even paid or had to pay for this since they did not even refund in pay later balance. Now i have paid for this undelivered items and yet you have not initiated refund. Horrible experience. Do not buy from flipkart.

Respected sir i purchased redmi note 4 mobile on 6 oct but there is a camera is defective i file replacement request they told me engineer will visit in your home to check this. Engineer comes in my home they agree camera is defective but flipkart not agreed for that, then i go to authorized service centre of xiaomi they also told me camera is defective i purchased this mobile to teach tution i dnt know flipkart just makes the people fool they will not return the product, i am very helpless what can i do my full money is wasted right now my 11000 rs are wasted that mobile is totally defective camera is defective my order id is-od[protected]

I am very dissappointed sir.
I want my money back, i will never purchased anything from flipkart i not used this phone even one hour, plz sir help me flipkart is not responding they are rejecting continuously my application.
Now i have no option sir aap help kr dijiye i am very poor

Sir plzz help me i want my money back in to my account

I have ordered the phone on 29th sept 2017, it got delivered on 03rd oct 2017. As was not happy with the phone which was delivered to me as it seal was broken, the battery of my new phone was completely drained off and when i connected the phone for charging it was heating like iron box. I had informed the flipkart customer service team about the issue the same day, plus had contacted them so many time and had written a detailed mail stating the complete issue. Flipkart technician had also visited my place to check the phone, but due to power failure in my building he could not check the phone heating issue. But without checking the actual issue he submitted some report to flipkart team and because of him my refund or replacement request got delayed. I had ordered this phone to gift my wife as my diwali gift. The next technician visit is on 16th october 2017 which is too late for me. I am extremely disappointed with the way you have stretched my case and now i will have to think twice before purchasing any product from flipkart.

I ordered this on the 24/09/17, and per the delivery date on 04/09/17 the order was delivered but it was just 2 days later got the delivery. And the after sale service agreed by flipkart as per term is with in 72 hours and they have not yet sent the people to install the wardrobe, when they have then the complaint and they say it's been escalate and they send a text to say you will receive a call, and they don't even bother to call and update when they will install this. Please help as customer they don't even given good service for what they advertise.

I had ordered iphone 6s on 21st sep 17 i got my package delivered on 26th september when i opened the parcel infront of delivery boy i got to see redmi note 4 in iphone box. After that delivery boy called the flipkart for complain and told us that they will exchange in 3-4 days. But its been now more than 15 days. There is no initiative from them. Everytime i call them they say they will say we will process it in 48 hrs. How can flipkart gives assurance for such a fraud seller. This is a real disappointment. Either refund my money or exchange the product or i will have to file against the company. I have all the proof. Process it soon. And the review from the customer for the seller is too bad. Everyone is complaining for the seller supercomnet. This seller has fooled many buyer during big billion days. People don't buy mobile handets or electrical appliances from flipkart. Seeing all the complaints we can't rely anymore on flipkart.
Order id-od[protected]
Mobile no-[protected]

My order id is: od[protected]

I had cancelled this order for iphone 7 plus on 22nd sept and return was accepted and i placed a new order for iphone 8 plus - od[protected].

However, your delivery agent from dotzot repeated kept calling me on 25th, 26th, 27th. On 28th sept, your flipkart agent called me and requested for delivery and forced me to accept the delivery and made me believe its the delivery of the new phone i had ordered. Since the label on the box was not clear, i opened to realise that the package was that of the order i had already cancelled about a week back and not of the new order.

I immediately called up customer care and they assured me that the delivery was done by mistake and that they would pick the phone back as soon as possible and that i can accept and start using the new iphone 8 plus which would be delivered the next day, 29th sept.

The flipkart agent requested me to wait for the product to be marked as delivered in their website so that he would arrange the return pickup of iphone 7 plus.

On 4th october, after about 6 days, your courier updated wrong information that the phone was delivered whereas it was delivered on 28th sept. Please see the incorrect tracking information provided by dotzot in the link below:

http://instacom.dotzot.in/GUI/Tracking/Track.aspx?AwbNos=[protected]

I again called up customer care since no one had come for pickup and a service request for iphone 7 plus return was raised by the customer care team as i wasn't able to raise it from my end. The return request was rejected and i had to call customer care multiple times to raise another return request which was again rejected.

Today, your customer care agent called me and said they cant accept the return. This is flipkart's fault since the delivery agent tried to deliver a phone which was cancelled a week back and also your dotzot delivery agent forced me to accept the delivery.

I need the refund for the iphone 7 plus. This is really pathetic service from flipkart. I really trusted flipkart's service all the last few years but this is really pathetic and please help resolve this issue at the earliest. I tried raising many incidents but no one is willing to help me.

Please help me in arranging the pickup of the iphone 7 plus - od[protected]

Awaiting for your response.

I had ordered a philips trimmer on 22nd sept 2017, od[protected] but i have not received the product till 13 oct, but i have got the delivery confirmation msg on 30th sept 2017. I have been requesting them to either deliver the product or refund the amount but neither of that is done. They do not even have the courtesy to contact me to resolve the issue. Please help me resolve this issue and get refund of my hard earned money.

Thank you
Suresh l
[protected]@gmail.com

I didn't received the washing macine as the expected date of flipkart and i complaint for that again and again they are only saying that sir please wait for 24 hours but they took thr 8 days already they are fooling mee only and they are saying that our team will take follow up to you about your product but i am still not recevied the proper response from the flipkart team

I have returned my product to flipkart and they are saying that they have refunded by money on 29th sept, 2017 of rs. 811. But when i asked on my bank helpline no. They are saying no such details are showing and there was no refund from flipkart and i had ordered through my debit card. My product was frenchtrendz casual 3/4th sleeve striped women's black, white top and order id is od[protected]. Delivery boy also not responding to me and not informing me that where is my product. Kindly help me in returning my amount please.