Flipkart Complaints & Reviews

I ordered an item on flipkart on 26th January 2023, which was not even delivered till now. I called them two three times and they have always rescheduled delivery 6-7 times till now every 3-4 days and when I asked them to cancel the order they said they will not cancel the order and rescheduled the item delivery and still showing no option to cancel the item.

I bought a mobile phone redmi note 9 pro of rupees 1997 . After paying money from paytm, they didn’t gave me proof of buying phone . They didnt even gave me any details of buying phone .

Hi My flipkart account was inactive from 10 to 15 days and one day when I tried to login then it is saying to contact customer service. There is no customer service is available to whom i can connect.

Flipkart account number— [protected]

I ordered earbuds on Flipkart. Now it's not working and I need to claim the warranty. But my Flipkart account not showing the invoice for the product

I ordered a HP DeskJet Ink Advantage Ultra 4826 from flipkart named - HP DeskJet Ink Advantage Ultra 4826 while I opened and switch on its seems not powering on
Imeditly I rise a complaint . They accepted and i got a message from brand side technician would be sent they will check. Technician also came and they accept this is a fault only and they give(DOA) DEAD ON ARRIVAL LETTER and also they do packed again and sealed it. The copy of the DOA Letter also send to flipkart customer care service but steel their is no response. Only they are calling and say we r looking for it within 7days your problem will be resolved. After 2 r 3 days they send your problem is resolved. Then I rise the complaint again now they told its brand replace only u can conduct brand and it's under brand warranty only u can go for warranty claim service. It's new product why should I go for warranty. So I need refund

Order id OD[protected]
Account number : [protected]
Refund not received till date. I have complained too many times. But till they are harassing me. They are not intend to refund my money. Just making false promise for refund within 27th March, 2023. Its a long time issue. I can't bother now. Please help

Product can't be picked up. But they are harassing me by giving false promise about refund. My product has not been picked up till date. I have complained many times. But they had promised me about refund within 27th March, 2023. But not received till date. I request them for calling, but just a missed call returns. Sometimes no call received but they have mailed me that they have called but no call received. Im getting harassed. No refund till now.

I ordered nasher miles cabin suitcase bag from flipkart, (Ordered id - od[protected] bag was delivered on 14th march 2023, when i open the box it was found that bag was not properly packed in bubble packing, bag was damaged and it was not new, it was completely having dusty product, so i raised return request, but flipkart did not arranged pickup, i did follow up till yesterday (8 times to flipkart customer care) every time customer care assured that backend priority team will call me and resolve the issue, i used to got call from some non capable person of flipkart and they every time asked me to wait till 48/72 hrs. To resolve the issue. But flipkart never arranged pickup of return, they always gave reason unforeseen reason it got delayed.
I am completely unaware that if walmart & earlier founders mr. Sachin bansal & binny bansal has made cheat the customers & earn the profit policy for flipkart!
I have wrote to grievance. [protected]@flipkat.com as well but of no use.

My flipkart pay later gets blocked even after i have cleared my all dues on time and they blocked my pay later option. It shows not available. I always clear my dues on time abd i nevee had any dues left. Plese solve this. Get me unblocked

First of all the customer service of Flipkart is very bad and unsatisfying as there is no contact with their customer care.
Anyway i want to reactivation of my Flipkart account

I am Arun sharma. I paid the pay later payment for the April bill and money got deducted. I used phonepe to pay the same and in phonepe it shows successful but in flipkart, it shows dues are pending .

Please please please, help me for this. I want my money refund to my bank account. Or else check with the transaction and clear the April bill.

I opened a new account and ordered few products and I got some different style shoes
After that I created a return request for them but my return request was getting continuously rejected and I call Flipkart customer care executive. They told me that this is an technical error so you have to create a return request again and my return requests are getting continuously rejected so that the number of return request for a single product goes up to 10 times, and there was four products which I have been received different style so that the system detected high number of return requests but those products did not get returned yet. It’s been almost 3 months but my account is still blocked I am continuously contacting the Flipkart but they are not understanding my problem. Hope now Flipkart will unblock my account.

Ive paid my Flipkart paylater bill of rupees 815 but it was not reflected in my Flipkart paylater account

I have been using my flipkart account registered with my email: [protected]@gmail.com since so many years.
And, I had another account which was accidently registered with my mobile number, later got deactivated.
Now, I am unable to update my mobile number to my account registered with email – showing error as “ user already in use”.
In order to activate my flipkart pay later option, I have to add my mobile number, which is not possible now due to these technical issues. I have contacted their customer service several times, but no use.
Requesting you an immediate solution.
Email: [protected]@gmail.com
Mob: +91 [protected]

I order a msi laptop from flipkart named: msi alpha 15
After 2 days o[censored]sing it i saw some windows errors which i know are cause by hardware problems. So i placed a request for a return and replacement and flipkart promised me a technician visit but after 7 days (end of the replacement period), i got a message saying that my problem has been resolved which haven't really. I called the support staff but they kept saying they will look into it, then i contacted msi india, they told me that the return has been accepted by them and somethings wrong from flipkarts side.
By making false promises and failing to follow through, they have only caused me stress and headaches for the past seven days. At this point, I don't even want a return or replacement I just want a refund so I can find the identical laptop somewhere.

Login unsuccessful.

I ordered a msi laptop from flipkart named - msi alpha 15
After 2 days o[censored]sing it some windows and hardware problem so i decided to replace it. They accepted and i got a message from they that a technician would be sent but after 7 days of that (end of the replacement period), i got a message from they saying that the problem is resolved but i got no technician visit or a reason why they kept canceling my replacemnet request this happed not once but 3 times far they've gave nothing but stress and headache for past 7 days by giving fake promises and resolution, at this point I don't even want a return and replacement, I want a refund so that I can buy the same laptop from elsewhere.

Dear sir,

This is to bring to your kind notice that i had purchased voltas 1.5-ton 4 star split inverter ac - white on 30th may 2020 with order id: OD[protected]
for a consideration of Rs. 36090 paid via Axis bank credit card. The product got delivered on 5th April 2023.

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the product can’t be fixed. Enclosing the service report.

I have reported the above matter to flipkart several times by sending the email and by calling the flipkart customer care but despite all my pleadings, flipkart has not made a good effort in resolving the issue. Which is indeed regrettable. Which you are liable to compensate to me. Flipkart not resolved my problem.

Dear esteemed company,

I am writing to express my deepest disappointment and frustration with the delayed delivery of my product. It has been weeks since I placed my order, yet I have not received any updates on when I can expect to receive my purchase.

Case 1:

I ordered a MOTO E13 a week ago; the expected delivery date was March 31, 2023. However, I thought I wouldn't be available on the 31st, so I rescheduled my product delivery date for April 1, 2023 (i.e., on Saturday). My estimate is that the order should be ready by Friday. Out on Saturday for the delivery status to be confirmed. But here, it did not happen. Saturday's total also showed the shipping status. I took my time and set my tasks aside, awaiting the product's delivery that day. I called customer care in the evening, and they said there was an issue with delivery logistics and told me to wait for the next day's delivery. How will you people tell customers to wait, as you have mentioned expected delivery? It isn't your responsibility to make sure that the products are delivered to customers on time. Is it the reason you give the customer to wait, and we will deliver it when we like to deliver it?"

Case 2:

On Sunday, i.e., on April 2, 2023, I ordered another mobile Infinix Smart 7. I got tricked again by the same-day delivery. It didn’t happen. I waited yesterday. You people gave the same reason yesterday: "technical issue, technical glitch". Is it the customer's problem or yours to be updated and followed up on? Flipkart is such a massive e-commerce platform, and you are giving these reasons?

To add insult to injury, the customer support team has been nothing but harsh and unhelpful. Every time I call to inquire about my order, I am met with condescending remarks and a complete lack of empathy for my situation. On top of it, I called a customer care executive at 7 p.m. regarding product status and wanted to know about the delivery issue. That executive kept on saying, "Technical issue; we can’t find details. Please call us after 2 hours." Seriously? On top of that, when I asked them why they will schedule a call when the systems are done, they replied with a harsh tone and hung up.

Is this how we treat our customers? Is it my fault or yours? What wrong did I ask? I asked for a proper explanation of why the logistics got delayed. I have to wait so long to know what went wrong with the logistics delivery.

I am cancelled my Infinix Smart 7 too. I'm hoping to avoid Flipkart as much as possible.i learned my lesson. Thank you for the eye-opening lesson you taught about how trust and confidence can be shattered in customers who believed in your service.

Such a lame, perplexed and preposterous act and service I ever came across from a well reputed e-Commerce.

I have placed order on 03 April 2023 for two gift cards worth 17975₹ my money is deducted but the order is still showing pending .i am in a urgent need of those gift cards please resolve my issue asap