Flipkart Complaints & Reviews

I have given order of Lenovo IdeaPad 3 Core i3 11th Gen - (8 GB/256 GB) from Flipkart on 18th Jan with Order id-OD[protected] at FLIPKART with Petilante Online and delivered defective piece of laptop with auto restart even not pressing power button after unfold and also deemed screen.
I raised return request on 25th Jan with all asked proof and confirmed with Flipkart customer executive but again asked to provide proofs of image on 28th Jan mentioning return would be cancelled if I fail to provide even if proof already shared.
I provided immediately the same but return was not approved and every time date line was extended with the remarks that team is verifying.
The intention is clear, this seller selling duplicate and defective laptop but no action taken by Flipkart.
Pls help to take action and blacklist this seller and refund my money back.
Thanks

Have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I have ordered allen Solly jacket worth INR 1649 and Flipkart sends me a wrong jacket of same colour from different brand. I have raised for return but no one listening to my complaint and still it's not picking up. And customer care just procastinating by false hopes. And packaging was also very poor.

Order ID- OD[protected]

I have a flipkart account which i have been trying to login time to time, but always it's wrong password and in otp option it says it's unavailable.

I only use one number so can't change it.
And flipkart signup system not letting me signing up using an email account.

Kindly help me to successfully access my flipkart account.
Moblie no:[protected]

Regards
Pradeep Singh
[protected]@gmail.com

Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My mail id is [protected]@yahoo.in

Message from Flipkart
Jan 27 09:00 PM
As per our conversation your issue resolved.

You've sent us a message
Today, Jan 29 01:15 PM
Not resolved

You've sent us a message
2
Today, Jan 29 01:37 PM
One of the wheels is defective. Magnum STORM 77 4W RED Expandable Cabin& Check - Flipkart Invoice Number - 0D[protected] 89990

To
[protected]@flipkart.com
Show more
Jan 26 at 6:06 PM

Dear Sir,

Ticket ID: 89990

Pursuant to our conversation held at around 5:30 p.m. today on phone #[protected] for about 7 minutes 39 seconds with you and as per your request I am forwarding you the mail I had sent to the seller/Brand upon their denial.

Regards,
Debasish Som

---- Forwarded Message -----
From: debasish

To: Safari
Cc: [protected]@flipkart.com ; [protected]@flipkart.com
Sent: Wednesday, January 25, 2023 at 12:06:44 AM GMT+5:30
Subject: Re: One of the wheels is defective. Magnum STORM 77 4W RED Expandable Cabin& Check - Flipkart Invoice Number -[protected] - 89990

Dear Sir/Madam,

Ticket ID: 89990

This is very unfortunate that you have come up with very insubstantial reply. I selected this product looking at your esteemed brand, standard and assurance, which you failed to maintain.

How can you come to conclusion that it is due to "mishandling of the product/ Usage issue?" Prima facie defect could NOT be determined as to the quality/standard of your product; however, it is on usage of the product the defect came to light and that too immediately on first use. Hence, comes under manufacturing defect.

Moreover, you have defectively assembled/fixed the wheels as they are quite evident from the pictures shared with you that there is gross asymmetry in diameter between the wheels especially non-functioning one, by virtue of which it comes under manufacturing defect.

You are aware how critical/important wheels are for the usage of the product and unquestionably wheels are the fulcrum of this product and obviously these are going to be affected the most, but acknowledging fully its importance you have mentioned in your mail this significant part of the product is out of cover under your warranty policy. This shows negligence and your admission proves your standard/quality of the product is not up to the required standard. Hence, this comes under negligence and deficiency in rendering adequate services to your customer.

You have not provided me any "OK tested" final certificate, which raises the question in the mind if this product was meant for sale/discount and eventually I became the victim.

Therefore, I would urge you to rethink, consider or assess as to how can you give fix the issue and give me relief on this matter by way of replacement/repair and/or otherwise.

Regards,
Debasish Som
Attachments:
IMG_20230119_135909.jpg
IMG_20230121_204727.jpg

You've sent us a message
1
Today, Jan 29 03:38 PM
Action Needed: Please share additional details requested about the issue with your Flipkart order OD[protected] here: http://fkrt.it/rb6NOJNNNN

Additional details as per your request above have been shared to you. Applying your mind, kindly peruse the above email correspondences.

Now your intervention is solicited including your assistance/support/action/services in resolving this issue and/or getting relief as suggested above in order to sustain maintaining a rewarding customer experience in years to come with Flipkart.
Attachments:
IMG_20230119_140642.jpg

I am not able to login to flipkart account. It says inactive account. Not able to activate it any how, Not able to connect through helpline number. No help from Flipkart customer care.
Kindly resolve my issue.

Dear Flipcart head team,

I want you to please look in to my complaint seriously.
I have been trusting in flipkart more than any other online shopping company but this time I have been disappointed very badly.
I ordered 4 bottles of jk farm fruit & berry syrup (Paid INR 11988/-) product delivered on 16th Jan 2023.
I asked the delivery boy to open and show me the bottles and he refused since it was a sealed pack.
Later when I opened the outer carton box, I found syrup leaking inside a plastic bubble pack. I immediately called customer care and some one named Harsh asked me to open all the bottles and see the entire 4 bottles condition. I opened it while I was on call with him (in a hands free mobile), I found 2 out of four bottles were damaged and syrup was leaking outside.
Harsh approved a refund amount (INR 5, 994/- of 2 bottles and arranged for the damaged bottle to be picked up the next day (17th jan)
But since then My pick up has been cancelled more than 12 times. it's been 14 days I called more than 30 times to your customer care team, in that more than 5 times talked to your senior executive customer care representative. Everytime they raise the complaint and the next day without the solution, I see the tracking in your site that my complaint is resolved.

I want to know what kind of coordination you have between your pick up agent and customer team.
Why was my pick up postponed for 2 weeks? who updates on your website that my complaint is resolved.
Is there any solution or I have to keep calling you.
I want a proper answer and my issue to be resolved and a refund asap so that I can order this syrup again. I really need this syrup for my patient and family. That's why I ordered 4 bottles. I don't complain about the quality of the product. My complaint is that I received product damaged & crushed bottles inside the packing
sending you the pictures I have clicked while opening.
Thank you for reading my long complaint.
I hope you understand the feeling I am going through right now . as a customer u can imagine.
I am sick of calling and explaining every time. I hope this will be the last time I have to write a complaint.

Please let me know, if you cannot resolve, to whom I should approach your company or outside the company.
thanks

Hii sir my Flipkart account has been blocked. please solve my problem. Unblock my Flipkart account. Thankyou

Hii sir my Flipkart account has been blocked. Please solve my problem. My Flipkart account unblock. Thankyou

Hii dear sir.

I was order a pair of shoes from Flipkart. They send me a empty box. I want my refund. They are not responding for this.
I am very worried about this.

Please help me.
Call me on now

Thanks & regards
Hopefully
Ashok
[protected]

I ordered a pair of shoes from flipkart but I did not find the shoes inside the box. I have contacted Flipkart several times regarding this. But I am not getting any solution from their side. I am very worried about this. Request you to help me to get my money back from flipkart.

I am looking forward a quick response from Flipkart.

Thanks & regards
Hopefully
Ashok Thakur
[protected]

Dear Respected Support Team, I am struggle with my purchase a Mobile Phone VIVO T1 44w Through Flipkart india Marketplace. I ordered Mobile on 19 jan And I Recieved on 25 jan. I got my percel and payment Term was In Prepaid, While I unboxing with a video..And There complete items Missing. Mobile box seal is Broken I have no idea about this scam from best e-commerce flipkart. I expected normal course of business But Now feeling very much upset and disappointed with Flipkart. I trying to create return request but Return request was rejected. I create again. I contact customer care team they said waiting 48 hours.and still i am waiting but refund not received.really suffering and harassing. Please take immediate action on it and refunded my money immediately. The ordered phone was very urgency for me. We earned money by doing hard work, thirdclass platform like flipkart theft our money by false promises. Please refunded my money immediately

I tried to place an order for grocery money debited by upi but order not confirmed

I ordered a roadster black shirt from flipkart and I have size fit issue with the order, and when i request to return they don't arrange the return .my order ID is OD[protected]

I received empty box and item was missing from package. I ordered a reebok shoes and i got a box filled with papers when I raised a complaint the seller rejected it 7 time and than Flipkart blocked my account.
Firstly i want my refund for this order and than unblock my Flipkart account because i also have to pay Flipkart pay later bill

Order ID OD[protected]

I ordered my Laptop from Flipkart, Cash On delivery option was not available so I prepaid the whole(Rs. 50k) amount. I ordered laptop on 24th of Jan and it was supposed to be delivered on 25th of Jan but it got rescheduled at the end moment on 28th Jan. But I didn't get the product on 28th also. I contacted the flipkart customer care several times but there was no solution, they do not have contact details of delivery partner how should we track the product?

I hope flipkart understands how frustrating this is
And I haven't received any compensation for this mental stress

I ordered a table order id OD[protected] from Flipkart
it was faulty and unbalanced and shaking a lot while writing so i decided to return it. But flipkart is purposefully cancelling my return requests so tht return time period passes off and they can wash their hands off it. They dont want to give my refund. The jeev technician that was supposed to visit today did not cm and marked the visit complete. Totally fraud flipkart
i tried calling d technician multiple times but d call got disconnected
they r doing this purposefully
#boycottflipkart

Order id: OD[protected]
Limraz furniture L 56 engineered wood study table worth 1499 ordered from Flipkart on 22nd jan 23, table had quality defects, the balance was poor and was shaking a lot while writing so i decided to return it as per return policy. but the flipkart is repeatedly cancelling my request. The jeev technician assigned did not even come and has marked technician visit complete without me giving any otp or any contact.
Flipkart is a fraud. Please take strict action against flipkart.

I have ordered a 32 inch Samsung LED for which no delivery has been made and the reason being is the order has been cancelled at sellers point
The same issue I am getting again
From my point I think the seller does not want to sell the product at the qoted price so he has cancelled the order
I need my order at the same price which I had ordered earlier
If not I need compensation for my order because it's the second time I am getting the same issue
If the seller does not want to sell at the discounted price then why he is qoting the discounted price on sale