| Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 56010 |
| Website: www.flipkart.com |
Dear Sir/Ma'am
It has happened many times that many Flipkart orders have been delayed, many orders have not been delivered on time, even after a couple of days delay. And all the help line agents are talking irrelevant i.e. understand, sorry and don't worry.
I ordered Vivo T1 5G on 27/12/2022 and it showed an expected delivery date of 30 dec 2022.
The date of delivery was kept as 30th December, due to some reason the delivery could not be done, the reason for this and the contact details of the delivery person were also not given. And without doing anything, when I ask for an update of the order in the evening or the next day, on calling, they say that I have selected the delivery date ahead.
While I have not received any mail or message regarding this.
The second thing is that they are not trying to deliver the next day and the next day. They directly choose a Random date like 4 January 2023. But on 4th Jan 2023 I didn't get any type of mail, message and call. And when I contact on customer care number, they repeat the same thing i.e. Sorry, we understand and we note your query or complaint.
All EKart helpline numbers are switched off and calls get disconnected automatically. Sometimes the dialer says the number dialed is wrong (mentioned below):
+[protected]
+[protected], +[protected]
And today is 5th January 2023, there is no update or contact provided from ekart or flipkart team. Both are irresponsible about the importance of the product. How important is the product to the customer?
Flipkart customer support has been notified about the posted complaint.