Flipkart Complaints & Reviews

I got my park's spider man projector watch. But its light is not working i replaced. Again its light is not working you dont cheat me and give me original park's spider man projector watch which is working properly. Do hurry. Contact no [protected]. Order id od[protected]

Dear sir/ madam,

On fri, 28th april i bought i phone 6 gold, 64gb mobile phone from you. I have discovered that the phone has the following problems
1. Main warranty issue (Device is out of warranty)
2. Getting mute and also going to silent mode automatically.
3. Display cracked and blinking problem..

The [consumer rights act / sale of goods act] makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.

As you are in breach of contract i am entitled to have the phone [repaired/replaced or refunded] and i would request that you confirm that you will as soon as possible.

I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.

I look forward to hearing from you

Yours faithfully,
Shiva rao k

I have purchased mobile phone intex aqua star 4g from your website on 29/5/2017 order id - od[protected]For more details please check attachment).

When i received the phone its keypad was not working. I have called many times to our customer care officials. They used to told me to wait on call as they are processing the request. Than your officials kept me online and then they cut my call in between. So i was trying to call them again. Then new customer care official do the same thing.in this process, they have wasted 15 days and one day they said they cant able to see my request as someone of your official has deleted it.

Later on they have given me customer care address and contact no. I searched for the place which is very far away from my place. When i reached to the address no such address present. I have called on contact no. Given by your officials which is also not reachable.

After that i have got authorized intex phone service center. They told me that the phone is not in warranty period. Due to this i have paid rs. 750. As you have sold me fake product i have lost so much of extra amount.

I request you to reimburse the amount which i have spent on this phone or replace the phone as it is. As its a purely your mistake that you have sold fake, defective product to us.

Washing machine not delivered on time.
Original delivery scheduled 30th jul 11 p. M. To 31st jul 11 p. M.
Till now we have not received any msg regarding delivery person details nor any calls from flipkart
I want to know where the product is lying. Either at sellers place or at the courier office. Wherether the product reached pudukkottai or not.
Kindly revert back at the earliest

I like to inform you that i placed my order on 26 july and delivered promise date were 30-31 july and it was delayed and shifted to 1 august and also on 1 august the product were not delivered and again thay said that the item was delayed and now before 5 august we delivered your product. Now i have facing problem regarding the mobile set and the flip kart not delivered the product timely so please do action against flip kart

To whomsoever it may concern,

I have ordered l'oréal hair spa deep nourishing cream bath from you and received a fake one. My order id is od[protected]. The packaging and fragrance gives it away. I received a new one but that too was fake from the same seller. I own the same original product which i bought from a salon therefore i can easily compare.

Never experienced receiving a fake product buying online and let alone such a famous famous online shopping portal. I later read the reviews for this product on your page and found that so many customers had the same issue of receiving the fake product and despite that, this product was not removed from flipkart. I also found that someone had complained about this issue for the same product on online consumer forum. Please find all the proof below.

That being said, i would like my money back and i will be contacted l'oréal and letting them know that you're site is selling counterfeit products and fooling customers.

Sir i had lost my bill and flipkart customers doesn't receive my call and i want my invoice because only15 days remaining for my handset

Od[protected] thats my order id for casio calculator delivered on 17th july, 2017. Recently i realised its a fake one with no logo of casio engraved and the logos of other company. I have requested the flipkart team to return and refund. No response has come from their end.

I have already informed them about fake calculator.

I ordered moto e4 plus (Od[protected] on 17th july 2017 nd was delivered on 20th july 2017.. After unboxing the product jst supported for 4-5 days nd later strtd facing prblms.. The display wasn't being visible without any physical damage nd even the phn was not getting charged when connected to the power/charger.. I even tried to reach the customer care but left without success.. I couldn't understand how come u ppl be so irresponsible.. I jst hope i get a replacement nd my issue will be resolved as early as possible.

Respected sir,
I had bought an ifb microwave oven solo 17litre through flipkart on monday 31 july 2017 but due to a mistake on my behalf in selection of microwave oven i selected the wrong microwave oven and would request you to either replace this product with ifb convection microwave oven 20litre or refund my money. I assure you that microwave oven has not been used by me or any part has been damaged.

I ordered moto e4 plus (Od[protected] on 22/07/2017 and it was delivered on 25/07/2017. Only one day i have used this phone and now it's display is not working.
And now when i 'm returning it, then it is not accepting my request.
Kindly take urgent action on this matter as i have only 10 days replacement time.
If my product will not get replaced in time, then i would have to take legal action on this.
Look into matter urgently

Hi all,

Incident date -29th july 2017

As i already raised these issues multiple times. Complaint no-
In[protected] on flip kart.

My scenario is i ordered phone on flipkart using exchange service.

I already told *delivery boy* my phone is damaged screen but its perfectly
Working.

He said okay and* take money of rs-9549 from debit card using pos mahine
Instakart service pvt ltd.*

*ref no[protected].*

But* after payment was debited from my account *. He said your phone is
Damaged with in 2 minutes after debit money from my account. So, can't replace it but before debit he assured even he asked to
His contact person (Mr vikas

Addres:-a55/12 dlf phase1.

Ph. No-[protected]

) over the phone and delivery boy name is arvind (No-[protected])..

But after *transaction successfully both denied to giving me phone and
Money*

As by both statement they said your money will be back with in 2 working
Days as mr vikas updated the status but even i didn't received any
Notification of payment received till date.

*no refund in my account.*

*no acknowledgement.*

*no response.*

*worst service*

I feel very cheated as that's my first time shopping on flipkart with a
Worst experience and every time new person called me and asked me to tell whole story and after they said wait for tomorrow..

We have been suffering since the last 20 days because of mismanaged services of flipkart. We had ordered a asus gold order id : od[protected].
We paid rs.9, 500 cash for it in 'blind faith'. The outer cover and the receipt said 'gold' but when we opened the pack we were shocked to find a black mobile which costs rs. 1000 less.
We complained and were promised 'quick response' which happened after almost 15 days. The delivery man came, checked the imei no. And went back saying they did not match. Is it our fault?
To reduce our problems, i am now herewith submitting the imei no. On the mobile as well as the receipt.

Imei no. On mobile : [protected] / [protected].
Imei no. On receipt : [protected]

I hope you will do the needful at the earliest.

Hi sir,

I have booked a gold coin through flipkart and it got delivered yesterday but gold coin missed inside the box, i have raised a complaint to flipkart team but they are not responding to the issue properly. To safe i have recorded the video while opening the product and the same video shared with flipkart team after discussing with the flipkart person he said that within two days i will get the amount but today another team is saying that it will take 15 days minimum to resolve the issue, i said during the initial conversation customer care team member accepted to transfer two days.

I don't know why the flipkart is having contact with such a worst seller

I need to pay the credit card bill and i need compensation on the same,
Can you help me to get the same.

Thanks,
Siva
[protected]

Hi,

My name is navin keshari, i had ordered moto c plus from flipkart and i received the same. But its getting auto switch off. When i asked for resolution flipkart sending technician who doesn't have any kind of knowledge they just do faatory reset and saying now phone will work properly. Again facing same issue. When i called customer care they are saying take it to galary. Even i raised complaint under return policy.
Its completely wastage of time and money, never trust on flipkart products

I get delivered Moto C plus on 31.07.2017 against my order id OD[protected], but the mobile was defective (screen blacked). I requested for replacement on same day. But the replacement request is rejected on 01.08.2017. I again requested for replacement on 01.08.2017. Kindly arrange to get it replaced.

I recently purchased a weight machine from flipkart. I opened the package and saw the machine was not working. And therefore arranged for it to be returned the very same day on 16th july. They said the package would be picked up on monday but it never was. After that i contacted them a week later. This time they apologized and said they would have it picked up by the 28th of july but haven't done so as of yet.

Please bring it to their attention immediately. I'd like to return it as soon as possible

This is my order id
Od[protected]

There is a problem in the set. It gets heated up easily. And since 30th july 2017, the display is not being visible without getting fallen and without any mishandling. The battery doesn't last long. There is also charging problem, it get hanged when the phone is plucked in the charger. This is my humble request to return the product and return my payment by your scheduled process.

मैं 14 जुलाई 2017 को रेडमी नोट बुक किया था फ्लिपकार्ट दुवारा। जिसकी डिलीवरी डेट मुझे 16 जुलाई दी थी। जो की मुझे 18 जुलाई को मुझे मिला पार्सल देके डिलीवरी बॉय मैं पार्सल खोला तो उसमे फ़ोन टुटा हुआ और बंद निकल IMEI और सिम ट्रे भी नहीं थी मैंने तुरंत कस्टमर केयर पर कॉल किया। जिन मैडम ने फ़ोन उठया वो ज्यादा जल्दी में थी। उन्होंने मेरी कम्प्लेटे आधी लिखी वह फ़ोन डेड लिखा ही नहीं था। 3 4 दिन लगातर कस्टमर केयर में फ़ोन करने के बाद फ़ोन रिप्लेसमेंट के लिए आया परन्तु डिलीवरी बॉय का बोलना था। के मुझे IMEI के बारे में कोई जानकारी नहीं है। अगर IMEI मिसमैच है तो मैं फोन नहीं देके जाउगा। मैंने कस्टमर केयर में फोन किया तो उन्होंने दुबारा मेरी कंप्लेंट लिखी बोल आप को अभी ये फ़ोन नहीं देके जा सकते आपको फ़ोन 27 जुलाई को बेजा जायेगा। 45 मिनट बहस करने के बाद वह डिलीवरी बॉय फ़ोन रेप्लस नहीं करके गया। मैंने कस्टमर केयर में फिर बात की उनलोगो ने बोलै आपको 27 जुलाई को फ़ोन मिल जायेगा 27 जुलाई को उनलोगो ने मेरी रिप्लेसमेंट की रिक्वेस्ट को ही रद्द कर दिया जब मैंने कस्टमर केयर कॉल किया तो उनका जवाब था की आपको आपका फ़ोन ३१ जुलाई तक मिल जायेगा। एक बार और रिप्लेसमेंट कर दीजिये। परन्तु आज फिर फ्लिपकार्ट के जरिये मेरी रिप्लेसमेंट रिक्वेस्ट रिजेक्ट कर दी गई है। मैं पिछले १५ दिन से परेशान हो रहा हु परन्तु फ्लिपकार्ट की और से कोई न जवाब मिल रहा है न ही मुझे मेरा पार्सल मिला।

इसलिए में दिल्ली पुलिस की साइबर क्राइम से ये गुहार लगता हु की आप लोग इस बारे में छानबीन करे। और इसकी एक कॉपी कंस्यूमर कोर्ट में भी दी है। ताकि उन्हें भी सूचना मिले की फ्लिपकार्ट की किस तरह फ्लिपकार्ट अपने कस्टमर के साथ धोका कर रहे है।

Ajit Kumar
[protected]/[protected]

This is to inform you all to open the parcel before the delivery boy who delivers you the product and after confirmation of the product, you can allow him to leave.

Because i have been delivered a product which i did not order.

1. I received a defective product and made a return request.
2. I received a product 160 gb hdd seagate in spite of 1tb sshd seagate firecuda.
3. Now again i have made a...