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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47103
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Flipkart reviews & complaints page 1803

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S
Supriya Chandu
from Yarada, Andhra Pradesh
Aug 1, 2017
Resolved
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Resolved

Address: Guntur, Andhra Pradesh, 522002

I deactivated my account

I want to reactivate it

My account is with my mobile number

I tried to login but it is showing reactivate

Your account by calling to customer care

Plz reactivate my account

My email :[protected]@gmail.com

How much it will take to reactivate it i want to reactivate active fast i need to do shopping immediately
Sep 11, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2017
Flipkart Customer Care's response
We will revert in this complaint.
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    R
    rachnac
    from Mumbai, Maharashtra
    Aug 1, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110017

    Hi team,

    Somebody did fraud by my father's sbi account and used that money to shop from flipkart. I have made police complain also but till the time they act delivery would be made to the customer. Please stop the delivery. He would done shopping by using his aritelmoney because he made fraud transaction ot airtel money account and then used that amount for online shopping.

    Below are the transaction details when money which shows that money got transferred to airtel money and sbibuddy:

    8-jul[protected]jul-2017)
    By debit card
    Sbipg ju[protected]sbibuddy mumbai

    4, 999.00

    28-jul[protected]jul-2017)
    By debit card
    Othpg[protected]airtelmoney mumbai

    9, 899.00

    28-jul[protected]jul-2017)
    By debit card
    Othpg[protected]airtelmoney mumbai

    9, 899.00

    I am already talking to airtel people and they said to convince you not to make delivery otherwise i will loose my money.

    Please co operate!!!
    +1 photos
    Sep 8, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2017
    Flipkart Customer Care's response
    Hi Team,
    We are unable to find order detail or register contact number for given complaint.
    We request you to get in touch with our customer care team on below detail.
    We're available 24 hours a day.
    [protected]
    Email :- [protected]@flipkart.com
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      V
      vijayprabhu2017
      from Thanjavur, Tamil Nadu
      Aug 1, 2017
      Resolved
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      Resolved

      This is my first review after two years ([protected]@yahoo.com) as flipkart customer and i got chance to know about the customer service from flipkart is worst. If product is good then we are safe if it's not good then we will not get support as replacement is very difficult. I am not feeling good with this product moto e4 plus and previously i owned two moto (Moto e, moto g) and happy with that (Old) products but this product moto e4 plus 5000mah and it's coming 48hrs for normal usage (No mobile data, no social network, only one games (Gold run) used only for calls) even-though if i am not using phone in standby also battery is draining and heating issue while using phone calls more than 15 min. Then i raised return request and flipkart told technician will test the product. Technician came at last movement in grace period.
      1) he installed cpuz app.
      2) started recording video for 15min and 6% of battery gone and lot of heat after recording.
      I asked him why this much heat and no reply from him. I didn't sign the paper for testing as not satisfied but case closed as issue resolved. Second time i fight with customer care and raised return request and technician visit arranged but request closed as issue resolved without visiting.
      So don't buy products here better go with amazon (So for no complaint from my side till now) as return and replacement is guaranty.
      I am sure replacement will not happen and customer care people is not respecting phone calls properly.
      Sep 15, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 06, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Aug 08, 2017
      Flipkart Customer Care's response
      We are sorry. We had arranged tech visit. As per our service engineer we have already solved the issue. Hence, closing the complaint from our side.
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        R
        Rj Ajay Singh
        from Delhi, Delhi
        Aug 1, 2017
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        Address: 110096
        Website: Lenovo

        My lenovo smart watch do not have charging... Smart watch show charging box... Nd charging cable remove the band then smart watch is off...
        Plzz help me

        Ajay singh
        Add - pari enterprises
        B - 70, 72 gd colony mauyr vihar phase 3
        Dehli 110096
        +1 photos
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          S
          Shaurryya Thakur
          from New Delhi, Delhi
          Aug 1, 2017
          Resolved
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          Resolved

          Address: Gurgaon, Haryana, 12202

          Sir mistashi ac split 1.5 tonn bought from flipkart on 24.7.2017 bill no. Faaavm[protected] shipped to me "shaurryya thakur" paid by swati garg have found to be defective after installation, the installation team came and installed ac and was in running condition but it it tripped in few hours...

          I request you to take speedy action to replace it asap...
          I am attaching the bill and installation bill paid..
          My number is [protected] alt [protected]
          My email id [protected]@gmail.com

          Shaurryya thakur
          Zoom image to see
          +2 photos
          Sep 14, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 06, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            C
            chirag saini
            from Ahmedabad, Gujarat
            Aug 1, 2017
            Resolved
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            Resolved

            First in my phone the home key is not working then i went to mobile service center. After 4-5 days the bettry backup goes down in any use. The problems will increase in my phone. Samsung service center said that i should complain on filpkart to change the phone. But flipkartcoustomer care will not respond my phone your service is very poor. Many time i call the help line number they send all the executive is busy. Please help me. If you not contact me in a day. Then i will complain in civil cout. My number is [protected].
            Sep 11, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 03, 2017
            Flipkart Customer Care's response
            We will revert in this complaint.
            Verified Support
            Aug 07, 2017
            Flipkart Customer Care's response
            We have interacted with the customer, as product was delivered to customer on May 29, 2017. It has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill customers return request. Request to get in touch with the service center.
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              N
              nilesh.mistry
              from Naduvattam, Tamil Nadu
              Aug 1, 2017
              Resolved
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              Resolved

              I ordered a lenovo laptop on 20th july to give birthday gift to my wife. My wife's birthday was on 22nd july. The delivery date was 22 but i got it on 23. On 22 it was arrived the nearest hub to me but the delivery boy did not come to deliver at my home for such a silly reason rain. Actually there were no rain on 22.

              After opening the laptop i found that the color near to keyboard is different than i ordered laptop. The ordered laptop contains dark black finish color near to keyboard, but i got lining texture design laptop which does not look good.

              The laptop stopped working on next day. Sometimes it starts very smoothly and sometimes it does not start and just gives the blank screen which blinks constantly. I have taken a video for it as well.

              I have requested for return as well and the return date was 31st july. Today is 1st august and nobody has come to check my laptop.

              Now i do not want this laptop and i want my money back.

              Same issue faced with lenovo laptop backpack. I ordered a lenovo laptop backpack and i got dell laptop backpack.

              I do not why they are doing such a silly mistakes. On invoice they says that lenovo laptop backpack and inside of the packet it gives dell laptop backpack. Anybody can understand this huge different.

              I would like to request you please help me to get my money back.

              Thanks,
              Nilesh mistry
              Sep 14, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 03, 2017
              Flipkart Customer Care's response
              We will revert in this complaint.
              Aug 03, 2017
              Updated by nilesh.mistry
              How much time it will take? It's been 10 days still not got any proper answer.
              Aug 04, 2017
              Updated by nilesh.mistry
              I got call from Flipkart head office yesterday. He told me that please give me 24 hours to resolve your problem. He also told me that we will give you refund and today morning I got message from Flipkart says that your lenovo laptop has been shipped. I do not want replacement. I want refund. Why you guys do not understand the meaning of refund?
              Verified Support
              Aug 13, 2017
              Flipkart Customer Care's response
              We have interacted with the customer, apologized for the issue, customers issue have been resolved by creating return for the product for refund. The pickup and the refund for the same have been completed from our side. hence closing the case.
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                T
                Tsoni792
                from Delhi, Delhi
                Aug 1, 2017
                Resolved
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                Resolved

                Hi team,

                Hi bought mi note 4 on 10th april, 2017 from flipkart and i got my product sucessfully. After few months, i have seen that his color was fading. I didnt infomed you as i dont have a time to email or call you. Now days i am having many more problems with this product. I have already mi note 3 and i bought this product from amazon till now i didnt have any issues with them. Although, i brought mi note 3 from amazon in july, 2016 and now its one year is completed i didnt have any problem. I know that your replacement policy is 10 days but i would request you to exchange my phone and give a original problem, for which i am entitle for. I dont have time to go their servies centre and wait for a long time. Please find the imei details below:

                1. [imei/serial no: [protected],
                [protected] ]
                2. Order id: od[protected].

                I am not happy which product you delivered me. I am looking a resolution at the eariest.

                Regards,

                Tarun
                [protected]
                Sep 16, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 03, 2017
                Flipkart Customer Care's response
                We will revert in this complaint.
                Verified Support
                Aug 08, 2017
                Flipkart Customer Care's response
                customer complained that product is defective. We interacted and apologized, requested to contact brand as it is out of policy. Hence closing the case.
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                  R
                  ram_lakhan
                  Jul 31, 2017
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700053

                  I ordered a fourstar brand's trimmer which was described by flipkart that it is beard and hair trimmer type. But when i received product. It is printed on package that it is only for men hair, for all lengths and hair styles.
                  When i complain about it on[protected] and ask for refund or exchange with other product, the representative didn't listen any thing, he was only offering me replacement as per policy.
                  As per me clearly it is a cheating how can they described a product on own thought.
                  When it is clearly mentioned on product package as hair trimmer.
                  I want exchange with other beard trimmer and balance (If any) refund or full refund.
                  *order id od[protected].

                  *attaching some pic of product package.

                  *link of webpage: https://www.flipkart.com/four-star-fs-3118-trimmer-men/p/itmeuvycgje4ug7a?pid=SH...
                  Aug 4, 2017
                  Complaint marked as Resolved 
                  after complaining they just called me back, and promised to refund my money after apologizing.
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2017
                  Flipkart Customer Care's response
                  We will revert in this complaint.
                  Verified Support
                  Aug 08, 2017
                  Flipkart Customer Care's response
                  customer complained that product not as per specifications. We interacted and processed refund. Hence closing the case.
                  Sep 14, 2017
                  Updated by ram_lakhan
                  thanks
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                    A
                    Amar Entertainment
                    from Delhi, Delhi
                    Jul 31, 2017
                    Resolved
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                    Resolved

                    Hi team,

                    I am promoting flipkart using their affiliate program. I am new to it and i have one pending payment for my account. Despite of providing all necessary documents, the account is still not verified. Also am unable to haven't received any response from them. Could you please help me with this.

                    Note :- i am big fan of flipkart's service hence promoting and will promote it.

                    Thanks and regards
                    Amar
                    Sep 3, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 03, 2017
                    Flipkart Customer Care's response
                    We are unable to find order details. We request you to get in touch with our toll free number[protected].
                    Flipkart can't help me and do not back my pay money .
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                      S
                      sumityu
                      from Pune, Maharashtra
                      Jul 31, 2017
                      Resolved
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                      Resolved

                      Address: Dehradun, Uttarakhand, 248001

                      Dear sir/madam,

                      I have buy a phone (Moto e4 plus) from flipkart which was received by me on 18th of july '17, just after two days uses the phone was stop working and hanged, i had raised replacement complain for the product and flipkart has replaced the phone with new phone on 29th of july'17 but the next day this phone stop working and hanged.in view of the above you are requested to refund my money as soon as possible.
                      Sep 8, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 06, 2017
                      Flipkart Customer Care's response
                      Hi Team,
                      We are unable to find order detail or register contact number for given complaint.
                      We request you to get in touch with our customer care team on below detail.
                      We're available 24 hours a day.
                      [protected] or[protected]
                      Email :- [protected]@flipkart.com
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                        T
                        toney007
                        Aug 9, 2017
                        Resolved
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                        Resolved

                        Address: Kottayam, Kerala, 686578

                        Two weeks before I order one mee mee musical walker for my baby they deliver it on time but there is a problem in that product the music is note working. Then I contact the agency they told me I need to make a written complainant as a result of this i am making this complainant. So can you please repair the walker or replace it with a new one. Kindly do the needful as early as possible.
                        Sep 18, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 09, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
                        Verified Support
                        Aug 15, 2017
                        Flipkart Customer Care's response
                        We have interacted with the customer regarding the issue, customer stating to repair it and give, informed we do not have such an option and educated about the replacement policy, customer need to get it repaired from outside, informed the same, Customer stated to disconnect the call as we are not providing any resolution. hence closing the case from our end.
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                          W
                          w3pranab
                          from Kolkata, West Bengal
                          Jul 31, 2017
                          Resolved
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                          Resolved

                          Address: Hooghly, West Bengal, 712124
                          Website: Flipkart.com

                          I have provided doa certificate by panasonic service center for the purchased panasonic smart phone from flipkart dated 2.2.2017 and panasonic service center has provided doa certificate 19.7.2017. Flipkart is not providing any option to replace the defective product. Attached both invoice and doa certificate.in this case flipkart and panasonic both is not co-operating to replace my smart phone. Phone was kept most of the time in panasonic service center for different issues. Now after taking so much time panasonic not willing to do anything and provided doa certificate and asked me to go to flipkart for replacement. Flipkart saying within one month they can replace its product. I have no idea who should fix or replace my smart phone. As a seller of the product flipkart should take back the dead product and ask panasonic to replace this.
                          +2 photos
                          Sep 6, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 06, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
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                            D
                            Deepak5151
                            from Amritsar, Punjab
                            Jul 31, 2017
                            Resolved
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                            Resolved

                            My flipkart account has been deactivated and now i want be activate it but it is not activating
                            My flipkart account is connected with my mobile no. As well as with email and when i enters the mobile no. And password it shows me "account is inactive contact the customer support to reactivate it"
                            Please solve this problem fastly

                            Phone:[protected]
                            [protected]@gmail.com
                            Sep 7, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 06, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Worst service of Flipkart delievery sply when you require your courier on urgent basis.. there serviceman say I forgot to bring your parcel will deliver it by tomorrow... Ridiculous serice. Will not advice anyone to buy from your site
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                              D
                              Devbrat Mishra
                              from Pune, Maharashtra
                              Jul 31, 2017
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                              Address: 263145

                              Speaker Zemini asset 10 Portab Bluetooth Mobile/Tablet

                              Materiel Wrong and damage Received,
                              Order iD OD[protected]
                              tracking ID.FMPC[protected]
                              +2 photos
                              Jul 31, 2017
                              Updated by Devbrat Mishra
                              Product Damage and Wrong received
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                                K
                                Kanika Gathania
                                from Delhi, Delhi
                                Jul 31, 2017
                                Resolved
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                                Resolved

                                I bought iphone 7 though flipkart on 17th may 2017. Since the first day the phone has a floating part inside which is rattling. Upon shaking or moving the phone, the part inside is also moving. I have been visiting apple service centers since a month now. All in vain. Finally after a month of agony i am told that the parts inside the phone are not genuine. There has been an unauthorized access. Apple service center refused for helping saying the product is not genuine and upon contacting flipkart customer care i am told that i need to get a proof of it in written from apple about the product being not genuine.
                                As a customer, i spend money, take all the pain and now still, there is no resolution. I feel harassed and am suffering for the decision of buying a phone.
                                I have been a regular customer of flipkart and have never faced something like this.

                                I need a resolution at any cost now. It has gone above the tolerance.

                                Thanks
                                Sep 8, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 06, 2017
                                Flipkart Customer Care's response
                                We will revert on customer complaint.
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                                  R
                                  R. Kumar29
                                  from Rajkot, Gujarat
                                  Jul 31, 2017
                                  Resolved
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                                  Resolved

                                  Website: www.flipkart.com

                                  I ordered a adidas neo cloudfoam sneakers and got a water bottle, first i requested for call but no
                                  Reply than i mailed a complaint and instead of that i got confirmation mail of delivery i called again and request the customer executive he takes my account detalis and promised me that i ll get my refund but in that i got a mail in which they write that the seller and delivery team has confirmed your delivery, so in that case no one from flipkart side assure me at the time of delivery that your shoes is in the box, may the delivery man is defaulted or any other member, i called so many times and they put on a 15-25 min hold everytime and after that told me that they are unable to help so if the customer service is not helping the customer than mr. Sachin bansal will help, rs 3457 is not a small amount
                                  +2 photos
                                  Sep 8, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 03, 2017
                                  Flipkart Customer Care's response
                                  We will revert in this complaint.
                                  Verified Support
                                  Aug 08, 2017
                                  Flipkart Customer Care's response
                                  We are writing to you about your recent order for the Adidas Neo CLOUDFOAM ADVANTAGE CLEAN Sneakers. We’d like to let you know that your request for a replacement/refund of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Customer with the product being intact.
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                                    M
                                    Martik Chatterjee
                                    from Kolkata, West Bengal
                                    Jul 31, 2017
                                    Resolved
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                                    Resolved

                                    Address: Kolkata, West Bengal, 700026

                                    The product imei1: [protected] and imei2: [protected]. However according to the invoice the imei 1:[protected] imei2:[protected] for my asus zenfone max. Only when i went to get it fixed for a damage i was pointed out that the imei numbers are different.
                                    Order number is od[protected]. Please help me out by resolving the issue.
                                    Sep 17, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 06, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Aug 09, 2017
                                    Flipkart Customer Care's response
                                    customer complained that IMEI number is mismtach. We tried getting the IMEI number from customer but device is outside service center. So customer said once he get the product he will follow up. Inform to call to our customer care and not to change mother board. Customer agreed and closing the case.
                                    Order id ~ OD[protected]

                                    Received different color product and poor quality. I am not satisfied with the product. it is showing for replacement, but I do not want to replace. I want my money refunded.
                                    My order had been canceled without informing me now you are saying wait for 6 days why should i wait for 6 days when it was not fault .
                                    We got TV delivered in our house in May 2016 last year and continously we kept on following VU TV stores and called their helpline, even wrote mails to them but their executives are arrogant and demanded 30k more for product under warranty
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                                      C
                                      craybirth
                                      Jul 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: West Garo Hills, Meghalaya
                                      Website: www.flipkart.com

                                      My flipkart has been deactivated and now i want be activate it but it is not activating, my flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is not inactive contact the customer support to reactive it" kind of customer you can reactive this account.

                                      Contact no. [protected]
                                      Email. [protected]@gmail.com
                                      Sep 8, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Features of tv not available as provided in the website and no proper demo is provided .
                                      4k feature is not available . worst experience ever in flipcart .. i wan to return the product
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                                        V
                                        Vishal0257
                                        from Mumbai, Maharashtra
                                        Jul 31, 2017
                                        Resolved
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                                        Resolved

                                        Address: Thane, Maharashtra, 400615

                                        I have received incorrect invoice for my iphone, the imei number mentioned is wrong. I have raised concern on 3rd july and got update saying invoice can't be modified so replacement is scheduled. After that i have raised issue 7-8 time but call center only raise it but no solution. Even i have connected senior executive he also jut raise system request but not any process.

                                        If i have to repair/sell my phone i can't do it as imei is incorrect on invoice.

                                        Flipkart team just for formality logging complaint.
                                        Sep 8, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 06, 2017
                                        Flipkart Customer Care's response
                                        We will revert on customer complaint.
                                        Charging problem
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