Flipkart Complaints & Reviews

I had ordered khadi herbal black colour few months back from flipkart but did not open the same as i had to carry it abroad as extra sash. 3 months later i remove the packaging and find out that it was brown instead of black. I called and addressed the same problem with flipkart several times. They are not helping. That is why i am making this complaint

Sir, i deactivated my flipkart account, but i need to reactivate it. I tried logging in, but it is showing 'account is inactive. Please contact flipkart.' when i entered my email i'd, it showed - 'account does not exist.' when i entered my phone number, it showed - 'account is inactive. Please contact flipkart.' i'm facing problems because i have to track my orders. Since my account is deactivated, i can't track them. Please help me out. The following are my account details.
Email id - parul. [protected]@gmail.com
Phone - [protected]
Kindly, resolve this problem as soon as possible. I'd be very grateful if you looked into this matter.

I have raised many complaint against flipkart.. Past 10days they are blamming me and giving take promises and wrong advices to me but as of still there was no update..

But in consumers complaint form they are giving wrong update and while talking to customers they did not ask / listen anything simply they did case closed and case closed.

I have been following past 10 days simply they giving fake promises (By message) like your case it will be closed from 2, 3, 4, 5, 8, 9 auguset as of now no response.

Again i have requested for return on 7th but today 10 th night as of now no response..

Please find attached photo for your references..

I brought a Lenovo Core i5 7th Gen - (8 GB/1 TB HDD/...
I have not used, because its getting electric shock when i plug in my charger
till 10-15 day flipkart was say they will send the technician and solve the issue
than they said we will send another charger after 20days later they are we can not do anything you go to near by services centre and they will solve it.

if flipkart is not able to give genuine products why to sell them.
why you want to cheat the customer.

When i call the customer care i am not getting proper responses they have kept my call in hold for more than 45 min, and finally they said we are sorry we cannot do anything

I am writing this mail in regards to my product whose details
Are given below:
Product name : lenovo k6 power (Gold, 32 gb)
Product id : od[protected]
The product is ordered under the name of sunita.
The product was damaged when left for charging. The phone has heating
Issues as well and the screen is cracked. I requested for a replacement
Within due time but all i am getting is excuses from your lame and good for
Nothing staff. The customer care team told me that they will send a
Technician to visit and do the needful while the technician named naveen
Said he can't do anything if the product is physically damaged. He was
Indicating that i damaged the product on my own. If i really wanted to do
So i would have requested a refund rather than a replacement. All my
Requests are going to deaf ears and i am really not happy about it. If you
Don't resolve my issue, i am going to take the issue to consumer court.

Date 04.08.2017

Flipkart Internet Private Limited,
Ozone Manay Tech Park,
#56/18 & 55/09, 7th Floor,
Garvebhavipalya, Hosur Road,
Bangalore - 560068, Karnataka, India.

Flipkart Internet Private Limited
Vaishnavi Summit, No 6/B, 7th Main,
80 Feet Road, 3rd Block,
Koramangala, Bangalore – 560034, India

Dear Sir/Madam,

Reference: Goods purchased through Flipkart on 20.07.2017, delivered on 22/23.07.2017.

On 20.07.2017, I bought Eye Vision USB Port Night Vision CCTV DVR with Memory Card slot recording 1 Channel Home Security Camera ev-usb24ir-dome | Mobone Black cctv Camera Single | 10 days Replacement Guarantee** from you for Rs. 955/- (including delivery charges, and speed post charges sent to you). However, when the product was received on 22/23.07.2017, I discovered that it was something different from what i ordered and the bill was generated in the following way: [find the attached sheet for invoice]. On 2.08.2017, one delivery executive came and found the product is different from what it was showing in the order history, he didn’t pick up the product and went. Since then no answer from Flipkart on the same. And I want the cost incurred in sending the letter to you also including refund amount + delivery charges + speed post charges to you.

The change of the company of the product ordered was your responsibility up to the point I received it and accordingly I am entitled to [a refund along with a refund of all delivery costs]. I would request that you confirm in the next three working days that you will provide this remedy and that you will cover the cost of the different item being returned to you.

Should I not receive this confirmation I will have no alternative but to raise a dispute through the Money Back Guarantee dispute resolution process, for which the process is started and consumer forum complaint no. is 374639 in National Consumer Helpline. If I will not get the desired result from the company, then I will have no other option to go further to get the solution.

I look forward to hearing from you.

Yours faithfully,
[Jamiull Ansari, [protected]]

I have a ordered a handset Moto e4 on 27th July 2017 is being delivered on 29 th July 2017 and is faulty I have created a return request twice and it is being rejected twice as the technician visit is suppose to happen and is cancelled from their end again I raised a return request is being rejected. It is within 10 days of receiving the handset we can return the handset if found faulty as per the company's policy and now issue is still not resolved no resolution is being provided, the amount is being paid for no services being used .
Upon calling the customer care call is placed on hold or is said the call is getting transferred to manager, after a long wait stressful music is being heard again and again no response no callbacks are arranged the call gets disconnected no proper reply in email .
Please help I Beg u
I earn hard and save money over months to buy the products and now I am helpless no It cannot be used and no help is being provided .
PLEASE HELP!!

We purchased coloured printer ink epson l220 from your flipkart site dated 3/07/2017 for two set and it was delivered on 13/07/2017. Further we start using the ink after 2 days our printer's head stopped working and its damaged. The engineer of the epson company came and he found that the ink which was used in this was duplicate that's why the printer got hanged i request you to refund my amount and repair our printer's head otherwise i will have to move to consumer court in this case.

Note - the action should be taken in 1 or 2 days from your side.

Booth no. - 58, janta market, sector - 27d, chandigarh, 160019

Mobile no. - [protected]

Today, from my debit card some transaction occurred twice from online and I get alerted msgs from the bank. So, I go to the bank for an inquiry and also print out my passbook. I checked this and found two transactions are fraud which was not done by me and transaction name was from Flipkart. Also, I have attached one image of passbook transactions.

Can you please reply me on this and please help me to get back my money because this two transactions amount was big.

Thank You.

I order with order id OD[protected] Anagram Printed BAL[protected] Balloon. But you supply me a mokhosh at 9th August, 2017 in front of my flat. I don"t take this goods. The delivery man force to me to take this good. He demand money for this goods. I am heart for his nuisenci.

I have purchased one product vu television 32 inches from flipkart with order id
OD[protected], first product was defective so i asked for replacement, second product was also defective so i asked for return on 3rd august they said they will return on 4th of August, but there was no update, on 4th of august i called them and they said uninstallation will be done and than within 10th of august we will pick the item, when i called them 10th of august they said they can not solve the issue and it will be solve by 15th of August, they are simply wasting time, and no returning my money, other than this i have called around 10 times .

Dear sir,

Maine flipkart se motorola e4 plus mobile liya tha. 15-18 din wo thik chala fir achanak se touchscreen response dena stop ho gaya maine isliye handset replace karwane ke liye flipkart se gujarish ki. But unhone replya diya ki 10 dino ka period hota hai replace ka wo khatam ho gaya hai. Ap service centre me jaye. Service centre jane ke ba (Lower parel) ki handset liquid damage huwa hai. I dont understand ye kya bat bol rahe the. Ek boond bhi pani ki use nahi lagi thi
Fir bhi oo log bol rahe the liquid damage ho gaya.. Ye to sarasar chating lag rahi hai. Mobile 20 ding tak bhi nahi chala aur band. Muzhe replace bhi nahi de rahe. Kya karo

My invoice no faabkq[protected]
Dated: 14/07/2017

Date of incident/delivery:[protected]time around 3:00 pm)
order id:-OD[protected]
client phone no:-[protected]
My self vinod kumar . on[protected] we ordered for 2 superstar SSAV internet antivirus on FLIPKART but on the date of delivery we received only one pack of antivirus but on the invoice the amount is charged for two items and even the MY ORDERS section claims that both the items are delivered.AND on the pack of the item the BEST BEFORE date is 08/16. Please do the necessary procedures and get me one more pack of it as soon as possible or else take pack and refund my amount

I have ordered aloevera gel combo set of 5 but when after opening there was only 3 products available so I want to replace nd want 5 combo set or else if there is any plan for refunding so I want my money to be refunded i[censored] will continue doing such cheating then it is highly impossible to trust on flipkart application for every people so kindly make my request need full nd take action as soon as possible

Dear Sir / Mam,

I have purchased a power bank of Ambrane through flip kart on Dtd 02.06.2017. Now it’s not working at all. As because it’s under guarantee. Please arrange to change the same on an urgent basis.

Please find the attached invoice for details.

Invoice no- 25559.
Invoice date- 02.06.2017
Suppliers ref no- OD[protected].
Model no- Ambrane Power bank P1001 ( Grey).

Regards
Manas Kumar Mohanty
[protected]

Hi flipkart i want to reactivate my account...my friend deactivated it unfortunately...in a small game... so please reactivate it...my phone no:[protected]
My gmail address:[protected]@gmail.com
Please recover my account...
Now i want to buy sime goods but without my account i cant buy it...so please recover my i am in urgent to buy it...please reactivate my account...

I have order on 05/08/2017 a (L) size karta from gulmohar kraft but today i have received via order od[protected]Xl) size kurta now i want to return my order as soon as possible and refund my money in my credit card account.

OD[protected] I have buy - buyback guarantee for my mobile but now my mobile not shown in buy with exchange menu . I tried so many time to Flipkart customer care but I get a response that this is not available this time so why give this policy to me and take money for this solve my problem and exchange my mobile

I have ordered a mobile phone from filipkart on 3rd aug 2017 and the expected delivery date was in between in 8th and 9th august. But today[protected] when i tracked the status, it is showing that the item has been reached near my city and cannot be delivered to my address (Out of delivery area). I have given my mobile number when ordered this item but e kart logistics didn't contacted me. Ever address and contact of ekart logistics is not showing in net for contacting them.

Order id: od[protected]
Order date : 03/08/2017
Please provide the conatct number of ekart logistics aluva.

Hello,

I had purchased lenovo fitness band hw01 from flipkart, the quality of band and the app through which the band gets connected was pathetic, so got a doubt that how can a brand like lenovo be so careless and provide such bad quality of product. So, i started researching on net about the product and i came across an article in which the same thing was mentioned. So to clear my doubts i then called flipkart customer care centre. I had a word with their executive, they said please contact lenovo once and then get back to us... I then somehow managed to get lenovo service directors email address, i mailed him regarding the doubt i had and are they selling this product because this product wasn't mentioned on their indian website also. He mailed me back saying the product is not yet launched in india and i was blown way by this email. Then i called flipkart saying about the fraud company selling this from their commerce site and i demanded a refund, i said i wont take any action but please take a deep look into this matter... But they refused to give me refund and they were just telling they are transferring my call to their senior but they just kept me on hold for 20 mins... This happened two times... And yet no call and concern from their end.

Please help a helpless consumer as soon as possible... This is a big matter.

Thanking you,
Helpless consumer