Flipkart Complaints & Reviews

Order id - od[protected]
product - moto e4 plus (Iron gray, 32 gb)

Ordered moyoe4+, defective product received mobile phone with hanging problem and later replaced mobile also defective with display problem

Now flipkart not accepting replacement or taking return.

This is worst customer experience with flipkart

Please suggest me on this for resolving my problem.

Mahesh jampala

Order number od[protected]
L'oreal paris deep nourishing creambath with water lilly (490 g)
Received duplicate product with pungent smell. I have already used the original product purchased from loreal salon.
Product is unused from my end. From the smell itself i cound make out its duplicate. It says non-returnable in my order history.
What the hell would i do with this crap product o[censored]rs.
Its high time you ban such sellers.

I purchased motorola moto c plus mobile amounting 6999/- from flipkart.com delivered on 20.07.2017 under 10 days replacement policy but from the very beginning o[censored]sing this mobile phone i am facing a lot of problems i. E - 1) battery draining very fast, 2- big software issue in this phone, 3) each and every apps not responding after using few minutes, 4) once battery fulled up with 52% charge but after changing the sim card reinserting the battery i just got shocked that the power decreased to 4%, later again battery fulled up with 72% charge but after changing the sim card reinserting the battery i just got shocked that the power decreased to 4%.

I request for replacement 3 times but all the 3 times my replacement cancelled by flipkart even after the technician noted down that there is hanging issue, battery issue and also software issue in this phone.

Now please take necessary action for replacement otherwise i would have no other way except going to legal procedure.

Please inform me under which ministry e-commencing site i. E flipkart.com being regulated.

For my product, i was continuously following with flipkart and remind there executive about delay as my product was lying in vizag courier centre for more than 2-3 days. They told me confidentiality that i will get my item by today i. E 8th aug. Now i m getting mail that my item cannot be delivered n will be delivered by 14th. Its simply cheating customers as the item had charged with delivery charge also.

They are simply harassing the customer and they are giving fake features and fake promise to the customers..

When we called for complaint without our issues resolved they are closing the issues and disconnecting the calls.

If we ask many questions they are asking the customer like who told you purchase from online if you want to buy mobile as per your expectations go and buy it from local shop.

I ordered panasonic elluga arc2 handset.
When i recieved it i found that it is an used phone
I complained for refund
After approval of refund i recieved a msg in which i got an email id for refund of my courier charge, when i mailed my courier bill i got an email from gmail in which i got information that given email id [protected]@flipkart.com is not in use
After that i made a call to flipkart customer care they prompted that in my flipkart app i'll find the option to mail my courier bill
But in my app i didn't find any attachment option

I had ordered tv, freeze and washing machine with subjected order no, before order delivery i found gap in price as i have seen before order and after order, i immediately called the customer care on this, the executive suggested to cancel this product order and do a fresh order which i did immediately, but in same evening they delivered product and cancelled the cancellation request. I called then again on this issue they said me to raise a refund request online and mention the concerns, but again they rejected this request i recalled them they said they will call me back but i could not get any call from them now when i am calling them they are not responding over my calls.

And meanwhile tv which they delivered was broken and they said they will deliver this within 72 hours but now they have cancelled this order as price has gone up.

I am requesting to cancel all the order but they are not responding.
Please help me in this regard.

I had ordered a skull candy headset on flipkart for which i made advance payment through my debit card. The order was placed on august 3, 2017. On saturday, august 5, 2017, i recieved a message stating "the order will be delivered today". I waited for 3 more days, but didn't hear anything from them. When i checked the shipping details, i found that, the order had indeed reached the ekart logistics, aluva on august 5. But as of august 8, the status of the order is showing that there is an address-pincode mismatch (Which i can confirm is a false claim) and the location is out of delivery area. I can also confirm that i have received multiple products from flipkart to the same address before without any issues. I could find that multiple complaints were logged against ekart logistics, aluva, in this portal. Although all of them were resolved, it seems the root cause is not addressed yet, as they keep repeating the same. This is by far the worst experience i have had from any e-commerce website. As a regular customer of flipkart, i am really unsatisfied and deeply frustrated about your service. I hope necessary actions will be taken not only to resolve my issue, but to prevent this from happening in future. Please see the shipment details and screenshots.

Product: skullcandy s2dul-j846 headset with mic

Shipment id: fmpp[protected]

Purchased philips aquatouch electric shaver through flipkart in the month of jan-2016. It has stopped working fron jun-2017. I have recharged the shaver 8 times each time 8 hrs and it will work only for one minute maximum and then the red light gets on and it will stop working. The product code is : s 5050 / 06
Product description is s 5003 hd electric shaver with trimmer from philips india. The flip kart no given is fmpl : [protected]. Look into this complaint immediately and provide a solution.

Dear
I want Replace Charger Adapter & Back Cover Of OPPO F1 +

Date Of incident :[protected]
Charger Adapter is damage so please replace my charger

Back Cover Op OPPO F1+ But I need Back caover of OPPO F1 F So please Replace it

i want to Refund My Amount Request a Amount

Respected sir/madam,

This is for you kind attention that we have order a lenovo mobile phone vide invoice no. Faabkq[protected] on 27th june 2017. Which is not working properly, we also approch a lenovo service centre but nothing is satisfactory and the company representatives also suggest us verbally that the same mobile set is not assembled properly and not in a proper software condition to repair. So, this is our request to kindly resolve it as early as possible please.

I bought infinix mobile phone through flipkart. This brand is not popular so i wanted to make sure there is return policy. There was "within 10 days return possible". Fone just worked for a day. Now it's not coming up. I tried charging with all possible chargers but it dint start. I wanted to return. After i select return option the app takes me to another window where submit is disabled. To enable submit button i had to select "replacement option"there was no other option). "return" doesn't mean "replace". I dint want replacement i wanted return and refund so that i can order fone from other popular brand. But as a consumer i am forced to select replacement. The customer care says i will get replacement from same brand (Infinix). Its cheating. How can i rely on same brand which gave me defective product already. My money and time both are wasted.

I bought a skullcandy earphone {skullcandy s2ikdy-010 ink'd headset (Black & red, in the ear} 6 months back now one side of it has stopped working but its manufacturer warranty says one year warranty. Now that it has stopped working on one side i want to replace it with a new skullcandy earphone (P. S.- same color please). At first it stopped sometimes and it has stopped completely.

Tax invoice order id: od[protected]
Order date:[protected], 02:33 pm
Invoice no: faa5x[protected]
Invoice date:[protected], 12:23 pm
Gstin: 27ddrps6763p1z6
Pan: ddrps6763p
Sold by
Swaranjali enterprises,
Ashwini bulding. Behind royal showroom,
Wakdewadi pune,
Pune - 411005

Seller registered address: swaranjali enterprises,
Shop no 2, ground floor, nr savitribhai shivarkar chowk, punesolapur, nr savitribhai shivarkar chowk, punesolapur,
Pune - 411013.
Declaration
The goods sold are intended for end user consumption and not for resale.
I/we hereby certify that my/our registration certificate under maharashtra value added tax act, 2002 is in force on the date on which the
Sale of goods specified in this tax invoice is made by me / us and that the transaction of sale covered by this tax invoice has been
Effected by me/ us and it shall be accounted for in the turnover of sales while filling of return and the due tax, if any, payable on the sale
Has been paid or shall be paid.
E. & o. E.
Product description qty
Gross
Amount discount
Taxable
Value cgst
Sgst/
Utgst
Total
Hp 685 single color ink cartridge cz123aa | hp
685 magenta | not eligible for return | imei/srno:
[[32t4t]]
Inktoner | hsn: 84439990 | cgst:
14% | sgst: 14%
[protected].34 38.83 38.83 355
Shipping charge 1 0 0 0 0 0 0
Total qty: 1
Total price: 355
All values are in inr
Ordered through
Swaranj

I baught moto z play phone from flipkart, when i used it i got to know that the camera was not working properly then i asked for return a technician visited from flipkart and approved my return request. I got a new phone after a couple of days and now the new phone gets overheated when using once it got so hot that it burnt my hand. And now they are saying they will not give me refund, i don't want to use this product at all. It's not even 10 days i bought it. I am very disappointed with the service i want my money back i can't risk my life using this phone that gets as hot as it is about to blast. My order number is od[protected]
Moto z play delivered on 5th august 2017
Reply

I recently (50 days back) ordered a puma sandal from flipkart (https://www.flipkart.com/puma-men-black-high-risk-red-sports-sandals/p/itmekrdj...⇄ but the hook got broke. When i pay rs.1500, i expect it to last atleast 6 months. This was very bad quality product from puma and flipkart.
Flipkart had only return policy of 10 - 30 days. What will the customer do post that.

I have purchased avix bh-503 headset with mic (Rs -921/-) last 31st july, 2017. But wrong part delivered (Blubuck mini - 503 wired bluetooth) on 5th august, 2017. Last day flipkart customer care call on me and they wants to know full details of item. But i have checked same item ordered on my flipkar account. Please clarify what item delivered?

I bought a product from your company and its order no.-id[protected]. I got this order pn 3-8-2017. This pro5is not the same product which is shown in the picture of flipkart. After this issue i tried to return it but the return request was cancelled by you. I called you many time regarding thus issue and also sent some mails too but i didn't get my kind of response which can satisfy me. You have also blocked my account.
So, i request you to resovle my problem as soon as possible.
My cunsumer court case no:- 330013

Thank you
Mo:- [protected]

This mail is regarding complaint of material received against my order id od[protected]. I have ordered two mufflers from your site. But i am very disappointed with the product received from your side against my order.

In spite of your good & fast service, sorry to say this time your product quality is very poor. I liked the muffler seen in pictures but product i received is totally different & seems like a local market & poor quality product. If i have to purchase that stuff i can buy that from local market also why i ordered from your site. I have totally wasted my money & time. Also it seems like products in display on your site are not original & you guys are making fool others by showing dummy product. Which is not a healthy feedback for your site.

I am raising return request for the same. Hope you guys will take necessary actions to stop all these kind of fraud.
Also i have attached the display pics & the pics of product which i ordered and received in original.

Regards
Sherjeet singh [protected].

Od[protected]

Sir, i am ex serviceman retired from indian navy and settle in jamnagar gujrat.
I placed order for 6.5 kg ifb top load washing machine on 23/7/2017 under order id od[protected] and on 24/7/2017 return request raised and place a fresh order for 6 kg ifb front load washing machine.

On 02/8/2017, the both item were delivered to me. After my repeated request, courier personnel, deliver the both item stating they have not been directed to take back one item and without, direction they can not take back the item. On, 05/8/17 again i approached flipkart, but they could given me satisfactory reply and just say sorry.
As per your return policy i can raise the return request within 10 days and i have raised the return request on 24/7/2017, just 01 day after request and before delivery.
This is my humble request to you that kindly help me and arrange the return pack for 6.5 kg top load ifb washing machine and refund the amount as earliest possible as i am facing financial hardship.
I am very old customer of flipkart and have not faced such problem and this time i am suffering hardship also. As i have purchased ifb 6 kg front load washing machine from flipkart, hence there is no use of another washing machine.
Kindly look into the matter and help me with arranging for return pick up and refund as well.

Regards

Rajnish shahi
[protected]