Flipkart Complaints & Reviews

I get delivered Moto C plus on 31.07.2017 against my order id OD[protected], but the mobile was defective (screen blacked). I requested for replacement on same day. But the replacement request is rejected on 01.08.2017. I again requested for replacement on 01.08.2017. Kindly arrange to get it replaced.

I recently purchased a weight machine from flipkart. I opened the package and saw the machine was not working. And therefore arranged for it to be returned the very same day on 16th july. They said the package would be picked up on monday but it never was. After that i contacted them a week later. This time they apologized and said they would have it picked up by the 28th of july but haven't done so as of yet.

Please bring it to their attention immediately. I'd like to return it as soon as possible

This is my order id
Od[protected]

There is a problem in the set. It gets heated up easily. And since 30th july 2017, the display is not being visible without getting fallen and without any mishandling. The battery doesn't last long. There is also charging problem, it get hanged when the phone is plucked in the charger. This is my humble request to return the product and return my payment by your scheduled process.

मैं 14 जुलाई 2017 को रेडमी नोट बुक किया था फ्लिपकार्ट दुवारा। जिसकी डिलीवरी डेट मुझे 16 जुलाई दी थी। जो की मुझे 18 जुलाई को मुझे मिला पार्सल देके डिलीवरी बॉय मैं पार्सल खोला तो उसमे फ़ोन टुटा हुआ और बंद निकल IMEI और सिम ट्रे भी नहीं थी मैंने तुरंत कस्टमर केयर पर कॉल किया। जिन मैडम ने फ़ोन उठया वो ज्यादा जल्दी में थी। उन्होंने मेरी कम्प्लेटे आधी लिखी वह फ़ोन डेड लिखा ही नहीं था। 3 4 दिन लगातर कस्टमर केयर में फ़ोन करने के बाद फ़ोन रिप्लेसमेंट के लिए आया परन्तु डिलीवरी बॉय का बोलना था। के मुझे IMEI के बारे में कोई जानकारी नहीं है। अगर IMEI मिसमैच है तो मैं फोन नहीं देके जाउगा। मैंने कस्टमर केयर में फोन किया तो उन्होंने दुबारा मेरी कंप्लेंट लिखी बोल आप को अभी ये फ़ोन नहीं देके जा सकते आपको फ़ोन 27 जुलाई को बेजा जायेगा। 45 मिनट बहस करने के बाद वह डिलीवरी बॉय फ़ोन रेप्लस नहीं करके गया। मैंने कस्टमर केयर में फिर बात की उनलोगो ने बोलै आपको 27 जुलाई को फ़ोन मिल जायेगा 27 जुलाई को उनलोगो ने मेरी रिप्लेसमेंट की रिक्वेस्ट को ही रद्द कर दिया जब मैंने कस्टमर केयर कॉल किया तो उनका जवाब था की आपको आपका फ़ोन ३१ जुलाई तक मिल जायेगा। एक बार और रिप्लेसमेंट कर दीजिये। परन्तु आज फिर फ्लिपकार्ट के जरिये मेरी रिप्लेसमेंट रिक्वेस्ट रिजेक्ट कर दी गई है। मैं पिछले १५ दिन से परेशान हो रहा हु परन्तु फ्लिपकार्ट की और से कोई न जवाब मिल रहा है न ही मुझे मेरा पार्सल मिला।

इसलिए में दिल्ली पुलिस की साइबर क्राइम से ये गुहार लगता हु की आप लोग इस बारे में छानबीन करे। और इसकी एक कॉपी कंस्यूमर कोर्ट में भी दी है। ताकि उन्हें भी सूचना मिले की फ्लिपकार्ट की किस तरह फ्लिपकार्ट अपने कस्टमर के साथ धोका कर रहे है।

Ajit Kumar
[protected]/[protected]

This is to inform you all to open the parcel before the delivery boy who delivers you the product and after confirmation of the product, you can allow him to leave.

Because i have been delivered a product which i did not order.

1. I received a defective product and made a return request.
2. I received a product 160 gb hdd seagate in spite of 1tb sshd seagate firecuda.
3. Now again i have made a return request which customer care executive said it's not possible and i have to wait on call... But the call automatically got disconnected after waiting half an hour.

Please check the images posted in this complaint.

Flipkart should keep up the promise. They should deliver what they promise to their customers.

My phone call to customer care was disconnected too after waiting for half an hour. I have that recording of speaking to the flipkart customer care executive.

Ridiculous service... I will never suggest anyone buy anything from flipkart because they cheat.

Very worst experience with flipkart.

I claimed but what happens with people who never know anything about what they have ordered.

Even so called big corporations are ready to cheat if we are unaware of whats happening to us.

Be careful.

I deactivated my account

I want to reactivate it

My account is with my mobile number

I tried to login but it is showing reactivate

Your account by calling to customer care

Plz reactivate my account

My email :[protected]@gmail.com

How much it will take to reactivate it i want to reactivate active fast i need to do shopping immediately

Hi team,

Somebody did fraud by my father's sbi account and used that money to shop from flipkart. I have made police complain also but till the time they act delivery would be made to the customer. Please stop the delivery. He would done shopping by using his aritelmoney because he made fraud transaction ot airtel money account and then used that amount for online shopping.

Below are the transaction details when money which shows that money got transferred to airtel money and sbibuddy:

8-jul[protected]jul-2017)
By debit card
Sbipg ju[protected]sbibuddy mumbai

4, 999.00

28-jul[protected]jul-2017)
By debit card
Othpg[protected]airtelmoney mumbai

9, 899.00

28-jul[protected]jul-2017)
By debit card
Othpg[protected]airtelmoney mumbai

9, 899.00

I am already talking to airtel people and they said to convince you not to make delivery otherwise i will loose my money.

Please co operate!!!

This is my first review after two years ([protected]@yahoo.com) as flipkart customer and i got chance to know about the customer service from flipkart is worst. If product is good then we are safe if it's not good then we will not get support as replacement is very difficult. I am not feeling good with this product moto e4 plus and previously i owned two moto (Moto e, moto g) and happy with that (Old) products but this product moto e4 plus 5000mah and it's coming 48hrs for normal usage (No mobile data, no social network, only one games (Gold run) used only for calls) even-though if i am not using phone in standby also battery is draining and heating issue while using phone calls more than 15 min. Then i raised return request and flipkart told technician will test the product. Technician came at last movement in grace period.
1) he installed cpuz app.
2) started recording video for 15min and 6% of battery gone and lot of heat after recording.
I asked him why this much heat and no reply from him. I didn't sign the paper for testing as not satisfied but case closed as issue resolved. Second time i fight with customer care and raised return request and technician visit arranged but request closed as issue resolved without visiting.
So don't buy products here better go with amazon (So for no complaint from my side till now) as return and replacement is guaranty.
I am sure replacement will not happen and customer care people is not respecting phone calls properly.

My lenovo smart watch do not have charging... Smart watch show charging box... Nd charging cable remove the band then smart watch is off...
Plzz help me

Ajay singh
Add - pari enterprises
B - 70, 72 gd colony mauyr vihar phase 3
Dehli 110096

Sir mistashi ac split 1.5 tonn bought from flipkart on 24.7.2017 bill no. Faaavm[protected] shipped to me "shaurryya thakur" paid by swati garg have found to be defective after installation, the installation team came and installed ac and was in running condition but it it tripped in few hours...

I request you to take speedy action to replace it asap...
I am attaching the bill and installation bill paid..
My number is [protected] alt [protected]
My email id [protected]@gmail.com

Shaurryya thakur
Zoom image to see

First in my phone the home key is not working then i went to mobile service center. After 4-5 days the bettry backup goes down in any use. The problems will increase in my phone. Samsung service center said that i should complain on filpkart to change the phone. But flipkartcoustomer care will not respond my phone your service is very poor. Many time i call the help line number they send all the executive is busy. Please help me. If you not contact me in a day. Then i will complain in civil cout. My number is [protected].

I ordered a lenovo laptop on 20th july to give birthday gift to my wife. My wife's birthday was on 22nd july. The delivery date was 22 but i got it on 23. On 22 it was arrived the nearest hub to me but the delivery boy did not come to deliver at my home for such a silly reason rain. Actually there were no rain on 22.

After opening the laptop i found that the color near to keyboard is different than i ordered laptop. The ordered laptop contains dark black finish color near to keyboard, but i got lining texture design laptop which does not look good.

The laptop stopped working on next day. Sometimes it starts very smoothly and sometimes it does not start and just gives the blank screen which blinks constantly. I have taken a video for it as well.

I have requested for return as well and the return date was 31st july. Today is 1st august and nobody has come to check my laptop.

Now i do not want this laptop and i want my money back.

Same issue faced with lenovo laptop backpack. I ordered a lenovo laptop backpack and i got dell laptop backpack.

I do not why they are doing such a silly mistakes. On invoice they says that lenovo laptop backpack and inside of the packet it gives dell laptop backpack. Anybody can understand this huge different.

I would like to request you please help me to get my money back.

Thanks,
Nilesh mistry

Hi team,

Hi bought mi note 4 on 10th april, 2017 from flipkart and i got my product sucessfully. After few months, i have seen that his color was fading. I didnt infomed you as i dont have a time to email or call you. Now days i am having many more problems with this product. I have already mi note 3 and i bought this product from amazon till now i didnt have any issues with them. Although, i brought mi note 3 from amazon in july, 2016 and now its one year is completed i didnt have any problem. I know that your replacement policy is 10 days but i would request you to exchange my phone and give a original problem, for which i am entitle for. I dont have time to go their servies centre and wait for a long time. Please find the imei details below:

1. [imei/serial no: [protected],
[protected] ]
2. Order id: od[protected].

I am not happy which product you delivered me. I am looking a resolution at the eariest.

Regards,

Tarun
[protected]

I ordered a fourstar brand's trimmer which was described by flipkart that it is beard and hair trimmer type. But when i received product. It is printed on package that it is only for men hair, for all lengths and hair styles.
When i complain about it on[protected] and ask for refund or exchange with other product, the representative didn't listen any thing, he was only offering me replacement as per policy.
As per me clearly it is a cheating how can they described a product on own thought.
When it is clearly mentioned on product package as hair trimmer.
I want exchange with other beard trimmer and balance (If any) refund or full refund.
*order id od[protected].

*attaching some pic of product package.

*link of webpage: https://www.flipkart.com/four-star-fs-3118-trimmer-men/p/itmeuvycgje4ug7a?pid=SH...⇄

Hi team,

I am promoting flipkart using their affiliate program. I am new to it and i have one pending payment for my account. Despite of providing all necessary documents, the account is still not verified. Also am unable to haven't received any response from them. Could you please help me with this.

Note :- i am big fan of flipkart's service hence promoting and will promote it.

Thanks and regards
Amar

Dear sir/madam,

I have buy a phone (Moto e4 plus) from flipkart which was received by me on 18th of july '17, just after two days uses the phone was stop working and hanged, i had raised replacement complain for the product and flipkart has replaced the phone with new phone on 29th of july'17 but the next day this phone stop working and hanged.in view of the above you are requested to refund my money as soon as possible.

Two weeks before I order one mee mee musical walker for my baby they deliver it on time but there is a problem in that product the music is note working. Then I contact the agency they told me I need to make a written complainant as a result of this i am making this complainant. So can you please repair the walker or replace it with a new one. Kindly do the needful as early as possible.

I have provided doa certificate by panasonic service center for the purchased panasonic smart phone from flipkart dated 2.2.2017 and panasonic service center has provided doa certificate 19.7.2017. Flipkart is not providing any option to replace the defective product. Attached both invoice and doa certificate.in this case flipkart and panasonic both is not co-operating to replace my smart phone. Phone was kept most of the time in panasonic service center for different issues. Now after taking so much time panasonic not willing to do anything and provided doa certificate and asked me to go to flipkart for replacement. Flipkart saying within one month they can replace its product. I have no idea who should fix or replace my smart phone. As a seller of the product flipkart should take back the dead product and ask panasonic to replace this.

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account is connected with my mobile no. As well as with email and when i enters the mobile no. And password it shows me "account is inactive contact the customer support to reactivate it"
Please solve this problem fastly

Phone:[protected]
[protected]@gmail.com

Speaker Zemini asset 10 Portab Bluetooth Mobile/Tablet

Materiel Wrong and damage Received,
Order iD OD[protected]
tracking ID.FMPC[protected]