EXTERNAL
Dear Sunny,
"Thanks for your patience and understanding while we worked on resolving the issue with your 'Apple i phone 6'. Please let us know how we did by responding to the feedback survey which will be sent to you in some time. Your feedback will help us work towards enhancing your shopping experience".
Regards,
Arbeen Sultana
Flipkart Customer Support
Flipkart Customer Support ( 2017-03-02 17:27:57 )
Dear Sunny,
We have been trying to contact on your number 8800414333, but was unable to reach you.
Please provide us your convenient time to call you and sort the issue at the earliest.
Awaiting your response.
Regards,
Arbeen Sultana
Flipkart Customer Support
Flipkart Customer Support ( 2017-03-01 15:50:26 )
Dear Sunny,
We're sorry about the issue you're facing with your Apple iPhone 6. We tried reaching you at 8800414333, but were unable to contact you.
We would like to keep you informed that we are coordinating with relevant team, request you to provide us 24 hours time so that we can get back with an update.
You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer.
Regards,
Sajith Nair
Flipkart Customer Support
Flipkart Customer Support ( 2017-03-01 10:12:53 )
Dear Sunny,
We're writing to you about the issue that you've addressed to us.
We understand your concern and apologize for the inconvenience caused. We tried reaching you at8800414333 but were unable to contact you. Please let us know if we can reach you on another number or a convenient time between 9 am and 9 pm by replying to this email.
We're coordinating with our team on this. Please be assured that we'll do our best to fix this as soon as possible and will share an update with you by today, end of the day.
We appreciate your support and understanding in this regard.
Regards,
Sowmya S
Flipkart Customer Support
Flipkart Customer Support ( 2017-02-28 16:46:25 )
Dear Sunny,
We've been trying to get in touch with you on 8800414333, however there was no response.
We were sorry about the issues you had with your Apple iPhone 6 (Space Grey, 16 GB).
We would like to let you know that we have notified the issue to the relevant team and we request you to provide us time till tomorrow keep you updated.
You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer.
Your understanding and cooperation in this regard is appreciated.
Regards,
Manoj R
Flipkart Customer Support
Your Query ( 2017-02-28 10:40:22 )
Dear Arbeen,
The issue had been escalated earlier and the issue hasn?t resolved yet.
As I will be free after 4:00 PM so request your team to call in evening time.
Unfortunately I am unable to take any steps right now. So request your field workforce team to get an update from seller about issue of IMEI.
Or else shall guide me to lodge a case against flipkart or seller (Shree Yash Pvt Ltd) with escalation of counterfeit product sold in market by this retailer.
Regards,
Sunny
Flipkart Customer Support ( 2017-02-27 20:16:45 )
Dear Sunny,
Order id : OD208358864742286000
We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you.
We apologize for the delay in resolving the issue, However we would like to inform you that we have reported the issue to seller and we are yet to get an update for the same.
Please be assured that we'll do our best to fix this as soon as possible and will share an update within 24 business hours.
Appreciate your patience.
Regards,
Dinesh V
Flipkart Customer Support
Flipkart Customer Support ( 2017-02-27 19:01:31 )
Hi Sunny,
We tried getting in touch with you on 8800414333, but was unable to reach you.
Please provide us your convenient time to call you and sort the issue at the earliest.
Awaiting your response.
Regards,
Arbeen Sultana
Flipkart Customer Support
Flipkart Customer Support ( 2017-02-27 15:40:05 )
Hi Sunny,
We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you.
We apologize for the delay in resolving the issue, However we would like to inform you that our concern team is continuously coordinating with the seller to check on it and update you the status.
Please be assured that we'll do our best to fix this as soon as possible and will share an update within 24 business hours.
You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer.
Thank you for shopping with Flipkart
Regards,
Anand Jha
Flipkart Customer Support
Your Query ( 2017-02-25 18:06:07 )
My Order ID is Order ID: OD208358864742286000 and had raised complaint with number IN1702151647375823978.
The complaint was I had lost my Apple I phone 6 and it was lost the same day with complete box. The IMEI number printed on retail invoice is incorrect and for lodging a complaint in police station I need a correct IMEI number.
I had a complaint and there is no response from flipkart customer support. I will never let me down. I will keep posting the same message and everywhere everyday.
Pls help out from this issue.
Flipkart Customer Support ( 2017-02-25 17:46:18 )
Hi Sunny,
We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you.
We apologize for the delay in resolving the issue however we would like to inform you that our concern team is continuously coordinating with the seller to check on it and update you the status.
Please give is time till Monday 27/2/2017 so that we can update you.
Hope to hear from you soon.
Regards,
Farhana Khan
Flipkart Customer Support
Auto-Response ( 2017-02-25 17:24:48 )
Hi,
Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.
[This is an auto-generated response. Please do not reply to this email.]
Thanks,
Team Flipkart
Your Query ( 2017-02-25 17:24:44 )
Hi Flipkart,
Through attached complaint raised I would like to know the IMEI no. as to know track my mobile through IMEI number.
[cid:
[email protected]]
Regards,
Sunny
GSK monitors email communications sent to and from GSK in order to protect GSK, our employees, customers, suppliers and business partners, from cyber threats and loss of GSK Information. GSK monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation.
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