Flipkart Complaints & Reviews

As written to flipkart (Time & again) - reference to so called sale of redmi note 4 (4gb ram, 64gb memory)

Its pure & pure outright mockery of flipkart. Disgusting service provider. If they are not able to streamline their seller in their platform….. Who will?

Standard excuses / replies from flipkart - to what i am talking about:
“we are sorry but you can again try in the next sale”
“our seller was out of stock”
“our seller couldn’t match the expected demand”
“our systems were experiencing heavy traffic”
…and on&on

Are we just sitting for almighty flipkart to open the guess word i. E. ‘sale’ and we like baboon’s sit and waste our time while logged in (Even before sale time)…. And not knowing that its a pre nexus between flipkart & seller & courier. Stop this nonsense.

Will recommend everyone to not to shop anything at flipkart.

Have even sent screenshots with them covering precise moments from login to cart to no delivery to out of stock...
Attached here too. This has been going on since a month now (Since their 1st sale of this product).

See no one is losing out in this entire process esp myself. No issue at all in not getting this proposed product. Plenty of options available as per needs... But the process thats being handled by flipkart - is demeaning and faltering the very essence of a true and genuine marketplace.

Hence would request to cease this sale / auction kind of process immediately esp for flipkart.

Regards

I have made an order
Order ID OD[protected]
DELIVER 31 JANUARY
I raise a complaint about phone in between 10 days but they didn't responded then I made online complaint within 10 days
They call me after 10 days
I told them my mobile phone is not starting the answer that they will return the mobile phone
But after some days they added a gift card of rupee 400 and closed my complaint
I was shock!!
I call them they says u told us to add gift card and that's why we have closed request now go to the service centre and ask them for solutions...
This is not fair flipkart
You have to replace my mobile phone

Adidas Neo Lite Racer Sneaker
order no - OD[protected]
not received my order but while tracking my order they showing my order has been dedlivered
i already paid my product price through net banking this not good for consumer it is totally a violation of my consumer right kindly solve my problem my problem as early as possible because i already paid a payment of this product and put a penalty on this site

Today I ordered a mobile lenovo k6 power MRP: 10999. The order had been placed and 10999 rs debited from my credit card and I had received confirmation sms notification regarding the same. But at 12:02PM the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards kapil chouhan Contact: kpl.[protected]@gmail.com, mobile number [protected]

I had ordered two products and they were just not delivered. Then I waited for another week. Still did not receive the products. Wrote to flipkart and informed about the situation. Then I was forced to cancel as my products were not delivered even after one week of the promised delivery date. Now I am not getting the refund even after the last date mentioned in their email. Such a pathetic treatment and shopping experience. Amazon is much better. These problems started only recently. Sad I will not be able to shop with them again due to delays.

I bought item with flipkart and item name vivo x5max and I open box box is empty so please give me vivo x 5max or my money other wise I complain in police that flipkart give me empty box

Order Received: We have received your order for Oriflame True Perfecti... with order id OD[protected] amounting to Rs.1930. You can expect delivery by Tue 14, Feb 2017. We will send you an update when your order is packed. You guys are charging for the shipment of the product for delivery within 2 days (I.E today 14 Feb, 2017). Today was the last day to deliver the product. After today I will not give delivery charge. Plz look into this matter

With referance to the above subject sellected colour was orange, shirt deleverd by you was gold no. [protected] i am not satisfied with filpkart. sellected L Size delivered by you M size

thanking you
Mahadevaswamy N.k
[protected]

Its hard to imagine that huge company like flipkart and its courier partner ekart are giving so worst service. They have not given even a contact number of ekart wish master who is out with my product for delivery. I am waiting for him for the whole day but there is no communication from its side. Dont know when he will come. Plz if anyone from flipkart or ekart is reading this, contact me @[protected]

Hi All,

My name is Archit Rajwanshi and registered with you guys with number +91-[protected]. On 7th Feb I have placed on order of Hand Bag with the Order Number: OD[protected] and the order delivered to me on 9th Feb 2017. When I opened the package it was totally shocking for me because i received the completely different product from what I ordered. I ordered a branded hand bag, however, I received some different name local used product without any price tag and bar code. The first request for pickup and refund was taken by your executive on 9th Feb 2017 and from that date to till date I have raised 5 request for the pickup and refund and each and every time Ekart Logistic guy denied to pick my product by saying that he has not received the information from Flipkart end that I have received some other product. MY questions are below for which I need Answers.

1) After raising several complaint why no one is taking it seriously as no one is willing ready to answer, just keep going blaming the previous executive by saying wrong return request raised.

2) Does It was my fault that I have decided to keep shopping with you Guys, each and every executive does not ready to listen the customer problem.

3) Each and every day from 9th Feb'17 till date I called you up guys several time and what resolution i get.. ??? NOTHING?

Moreover, Yesterday night when I requested your executive to transfer the call to Supervisior, he just put the call on IVR where call just keep going on for more than 15 mins and no one came back to answer me.

Today I speak with one of your Floor Supervisior Mr. Alam, he just blamed me that I abused him although i did not. For the reference call recording is attached.

Please take this as a serious escalaation, as I am attaching the call recording with this email and if I will not get the resolution by E.O. D all these recording will get live through social media and other media communications

Hello sir,
I purchase moto g2 16 gb (black) two year back.but i did not get the bill copy hard or soft.that time thought that"it's ok.no problem".but now i want to sell my phone, it is hard to sell.because I don't have bill of the phone. I want bill for sellling the my moto. So please provide the same. Name :- vasu narayan shukla Contact No. [protected] IMEI No.[protected] [protected] and model no.XT1068.

REGISTERED MOBILE NUMBER:[protected]

I ordered FAST Zinc Door Pull on 16-january 2017
Order ID - OD[protected]
I paid 700 Rs(CASH ON DELIVERY)
I have received this product on 24-january 2017.
The order consisted of FAST Zinc Door Pull (Steel, Black Pack of 6)when i looked into the product it just consisted of one piece instead of a pack of six pieces, i was really dissapointed.
So i ordered a replacement to get the whole pack consisting of six pieces.
Replacement(Return ID:[protected].I applied for a replacement when the stock was active.I was happy in knowing that flipkart has placed my order for replacement on 30-january 2017.But the worst was yet to come on the third day after placing replacement on 2-february 2017 they just cancelled the order.
conversations with the customer care was of no good, they didnt give an appropriate solution to resolve this issue i got really fed up with this issue, so bad a customer care service.

Details of the seller: Sold By
Usha Manufacturers,
4/6 patel nagar, bhoja bhagat chowk.,
close street, rajkot-360002,
RAJKOT - 360002

I have ordered the the sun glass [order id : 0D[protected] : tracking id FMPP[protected]]. Even though i have intimated saying that it will be deliver on 11/02/2017 before 7 PM but still i haven't receive my product.
I spoked with the customer care twice they provided the contact number [[protected]] which is not in use.

I ordered micromax canvas 6 on 5th feb 2017 received product on 6th feb 2017 around 6.30pm called flipkart costumer care at 7.00 pm they arranged a technician he checked the product and said there is problem in camera but after one day i got mail and massage from flipkart that order cancled bcoz technician updated he doesnt found any problem in product i again called costumercare they said we cant change product bcoz technician visit already done and he soaent found any problem i have to go to miceomax service center whwn i checked camera setting i found it has onle 9mp back and 6mp front camera. canvas 6 comes with 13mp back and 8mp front camera which i showed to services center they made job sheet and i have in written. called flipkart on 11th feb 2017 they again assigned technician who vistied o same day but costumer care dont have any update till now. Worst services i ever had faced. no reaolution just asking for 24 hrs more i already waited for 7 days. recived fake product now waiting for product to be changed.

I am surprised that order id OD[protected] has been already cancelled by the flipkart due to some courier issue. i am waiting for the refund amount from the last week its showing that refund initiated but not credited yet.

Now i got another surprise when i received any email that product is delivered but in actual not I have not received any product till the time . how they are sending delivery confirmation and invoice email.

FRAUD COMPANY.. i will highlight the issue if not resolved asap.

I purchased the above mobile set on 22/01/2017.

I found that the item has a defect in it and asked for replacement from Flipkart. Since there 10 days replacement, I could not get replacement when. I asked for replacement on the 12 th day.

I was told to visit service center. The service person informed me that the mobile is already opened by somebody whereas I did not open it.

It looks like somebody has returned the mobile due to defect and when I placed order, the same defective piece is sent to me.

This is shameful on part of Flipkart.

I purchase ifb microwave on 21 dec but till now the flipkart not take it back becauze the accessory missing and there is a problem in machine it continuos running after the time is over.. I am very upset. Because they dont take and necessary actionbcoz i am upset two time flipkart arrange a reverse pickup but no one come to pick the product i call him several time and each time they give me a new resolution and two months is passed please solve this issue i will be higly thankfull to you.

Regards
Hrishit kaushik
[protected]

I called at 11:03 pm on 11 February 2017. A mature voice person named Amit picked up the phone.
I wanted to ask whether I can cancel the order or not. If yes then how.
He started doing irrelevant statement and when I said please have a look at customer complaint or review about that perticular product that I purchased, he put my call on hold for more than 15 minutes.
When he said sorry I asked the question
Do you why did you put my call on hold. He said to check cancellation procedure.
He had forgotten the last conversation.
A bad experience from a good company or now poor employees are under the command.
Dont punish him but Please train people.

Team, i had a unpleasant experience with your crazy customer care team regarding replacement of lenovo vibe k5 plus 3 gb (Dark grey, 16 gb) phone. After 5minutes o[censored]sage.. I had realized that the mobile is heating too much where i can boil milk / water. I had plac a request for replacement. The request was placed a week before and till now no one contacted me for replacement and every time i called up your customer care team i receive a ready made response as "your issue has been escalated to the highest level & you will receive a response in the next 24 hrs with out fail". Like this i have received an update for the last 5 days. Not sure when your 24 hrs is going to come. This shows how lethargic way you guys are managing your customers. I don't want any replacement and i have already purchased a new phone from the stores. I want you to take the phone from my & return back my money on priority with out delay. If no response received from ur team in the next 12 hours a case will be filled in consumer court against flip cart. Thanks karthi

Complaint on the flipkart money.

I was actually trying to withdraw my money Rs. 245 in flipkart app through the phonepe app. I click the withdraw button but I forgot the password of phonepe app so I cancel it after I remember my password I open the flipkart app but in screen it was written Rs.0.

Now where is my money?
It is the most worst app I have never seen. I only need my 245 rupees after that no problem