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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1894

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N
Navneet Ji
from Gorakhpur, Uttar Pradesh
Apr 2, 2017
Resolved
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Address: New Delhi, Delhi, 110046
Website: consumercomplaints.in

Greeting of the day...
I ordered LYF Water 10 (16 GB) which was cash on delivery but when I got my product the product is defective like display is not working properly, charger is not working, sometimes touch also not working literally it's so irritating I am not satisfied with your servicing because your product delivery was also delay by two days.
What is wrong with you guys I have no so much time that I wait for your product now so I have decided I am not interested in your any kind of product I want my many as soon as possible if you deliver any product I will not receive just refund my amount thank you.

Order ID:OD[protected]
Ragistered Number:[protected]
Registered email id:[protected]@gmail.com
May 5, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2017
Flipkart Customer Care's response
Replacement has been approved and the same will be delivered on or before 6th Apr 2017.
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    P
    PREM TANWAR
    from Bissau, Rajasthan
    Apr 2, 2017
    Resolved
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    Resolved

    Website: Www.flipkart. com

    Dear sir.. I ordered hp laptop from flipkart order successfully placed and also payment done.. I purchased order at discount price 24990 after 6 days company said that your pin code area not matched for delivery.. Which is not possible because i purchased many product from flipkart on this address and successfully i received also.. But this product not received. Company cancel my order without give me proper reason and now laptop price on 28000.. Without discount.. What i do sir...
    Apr 2, 2017
    Complaint marked as Resolved 
    I talk to customers care via telephonic and emails but not satisfactory answer by flipkart.. He every time said that your area pin not cover this product.. But this is not mention that time of order..and company cancel my order without any proper reason.. Flipkart support email. [email protected]
    Flipkart customer support has been notified about the posted complaint.
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      A
      Attuull
      from Bengaluru, Karnataka
      Apr 1, 2017
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      Address: 560100
      Website: www.flipkart.com

      Flipkart is a cheater delivering empty boxes.

      I want my refund

      Order Id:
      OD[protected]
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        A
        amit jain1
        from Mundi, Madhya Pradesh
        Apr 1, 2017
        Resolved
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        Resolved

        Address: Indore, Madhya Pradesh, 452001
        Website: FLIPKART.COM

        Dear sir
        This is second time that i recived another item that i had order kotion headphone of price rs 1540 and i recived china hadphone instaed of kotion bluetooth headset
        This is a wrong practice from flipkart

        I had request for repalcement
        But comapny is not agree for replacement
        My order no is od[protected]
        Date 20 march 2017

        O kindly provide me replace ment for the product
        But right product kotion headphone from flipkart
        May 17, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Apr 03, 2017
        Updated by amit jain1
        sir
        whats is the current status of my compalint
        please repl
        Verified Support
        Apr 04, 2017
        Flipkart Customer Care's response
        Spoke to the customer and said that the product is not available with the seller but we will replace the whole amount paid by the customer. Resolution given by us. Closing the complaint from our side.
        Apr 10, 2017
        Updated by amit jain1
        dear sir
        please reply for mail compalint 'product is already listed in flipkart catgary list and its online available
        but flipkart is not ready to give replacemant
        so kindly help me in this online crime fraud of customer
        as a customer i am looking for u for solution

        please
        Apr 10, 2017
        Updated by amit jain1
        flipkart customer care is assiting me for refund and please susggst method for that i can claim my money and headphone
        did i will go for legal case
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          V
          vaishaliarora
          from Aurangabad, Maharashtra
          Apr 1, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka
          Website: www.flipkart.com

          We bought a game on 18th December through Flipkart (Order No : OD[protected]. The piece turned out to be defective and we asked for a replacement. The third-party seller would ask for 20-30 days for replacement and cancel replacement in the last week. This has happened twice.

          We wrote to Flipkart in February for a refund - clearly informing them via email that the refund is to sent to our bank account as the credit card had expired in January 2017. They agreed but have refunded the money to the defunct credit card.

          Refund amount is Rs. 2484.

          Their customer service executive is never available when we try to contact them on toll free number. Last when we talked to him, he was very unsupportive and passed the ball in our court.
          May 6, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Apr 05, 2017
          Flipkart Customer Care's response
          The request for the refund was taken as the customer card is blocked and the refund was triggered to customer bank details provided.
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            P
            PRANAY MAJI
            from Ranchi, Jharkhand
            Apr 1, 2017
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            Address: 560068
            Website: www.flipkart.com

            I have ordered moto m mobile from flipkart, and make payment form my debit card. then i cancell the order on the same day. flipkart customer care told me that i will get my money with in 6 business day, but till now i am not getting, 6 business days have over.
            Apr 01, 2017
            Updated by PRANAY MAJI
            i have called so many times in flipkart customer care, they told me to contact with the bank, but bank helpline told me to contact with flipkart care, totally fade up.
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              T
              Tejaswipalasamkar
              from Mumbai, Maharashtra
              Apr 1, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400070

              I am purchase lenovo k6 power from flipkart but after two month used mobile is overheating then i checked from service center. They said your mobile internally damaged if you want repair then you will have to pay 6000 rupees. Your mobile already received in damage condition. This phone have inbuild battery so how it damage? It's damage from your side please replace my phone other wise i will complaint to consumer redressal forum. My order no. Od[protected] and email id [protected]@gmail.com
              Apr 2, 2017
              Complaint marked as Resolved 
              Plz replace my mobile urgent basis .If not received then I will complaint to consumer forum court
              Flipkart customer support has been notified about the posted complaint.
              Apr 01, 2017
              Updated by Tejaswipalasamkar
              Still not resolved but status showing resolved
              Flipkart — Damage mobile received Lenovo k6power

              1 Review
              Te Tejaswipalasamkar on Apr 1, 2017
              Mark as Resolved
              Order ID: OD[protected]

              I am purchase lenovo k6 power from flipkart but after two month used mobile is overheating then I checked from service center .They said your mobile internally damaged if you want repair then you will have to pay 6000 rupees .Your mobile already received in damage condition.this phone have inbuild battery so how it damage? It's damage from your side please replace my phone other wise I will complaint to consumer redressal forum. My order no.OD[protected] AND email id [protected]@gmail.com

              Apr 04, 2017
              Updated by Tejaswipalasamkar
              Please replace my mobile urgently.internaly damage mobile provided.
              Verified Support
              Apr 05, 2017
              Flipkart Customer Care's response
              For any kind of physical damage issue customer has to get service from brand as the physical damage issue cant be claimed under free warranty.
              Hello I m nadira Ahmad a lawyer I purchase Lenovo k6 power and after using it one day ifound that it's camera is worse and the phone already have around 300 photos of someone who already used tis phone initially the Flipkart providers sold me a used worse phone it's a froud site they gave me a worse used phone in packed condition so that we can't blame them they are the worse online providers I have ever seen I usually use Amazon and they are best online sellers I requested Flipkart to refund my money I don't believe in them anymore on Monday I file case against them worst worst worst and froud sellers
              Ye to new packing me old products sell kr rhe hain intact it's touch not working properly and phone started hanging in one half day yuk bkwas everyone should file case against Flipkart who all want to file case plz contact me
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                V
                Vipin24chauhan
                from Bhubaneshwar, Odisha
                Apr 1, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110092
                Website: www.flipkart.com

                IMEI number not matching in Invoice I received from Flipkart.
                I brought Xiaomi Redmi 3s Prime 3 month back from Flipkart, I am facing headphone issue in that mobile. So I went to Xiaomi service center along with the print of the invoice that I received from Flipkart, there I found that IMEI number in mobile is different from the IMEI number mentioned in the invoice.
                I called Flipkart care to resolve issue.
                I never thought this kind of mistake could happen, so please check your invoice properly as soon as you received from any online retailers.
                Any thing could be happen, what if the wrong IMEI mentioned in my invoice, that mobile is misused by some one.
                Details follows.
                Order ID: OD[protected]
                Order Date:[protected]
                Invoice Date:[protected]
                Tax Invoice #[[#]]# F0YQG[protected]
                WRONG IMEI/Serial No: TYPED​ IN INVOICE
                [protected],
                [protected]

                IMEI/Serial No: SHOW IN PHONE
                [protected]
                [protected]

                Thanks & Regards

                Vipin
                Apr 3, 2017
                Complaint marked as Resolved 
                Refund claimed
                Flipkart customer support has been notified about the posted complaint.
                Apr 01, 2017
                Updated by Vipin24chauhan
                My contact no.is [protected]
                Recently from 6-7 months i am trying to exchange my nokia 3 mobile on flipkart. But there are issue with my iemi number i am providing correct iemi number but that says your iemi number not matching with your nokia 3 device...

                But if i exchange other online shopping app like amazon there are successfully match iemi and device...

                From last 2 months i am trying to contact with consumer care but they don't have enough information about this topic...

                Please solve this problem immediately and informed me..
                My IMEI number is doesn't match while my phone is selling on flipkart.
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                  N
                  Nitin1069
                  from Hyderabad, Telangana
                  Apr 1, 2017
                  Resolved
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                  Resolved

                  Website: www.Flipkart.com

                  I ordered a pair of shoes online from Flipkart of size 8. And paid money in advance. Flipkart delivered me the wrong sized shoes(ie 9). Its a fault from the company's side and now they are denying the reversal of the product despite of several request. Now Flipkart customer care executives are mentioning that refund of money cant be provided while i raised the reversal within 2 days of delivery.
                  May 5, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 02, 2017
                  Flipkart Customer Care's response
                  Issue has been addressed
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                    K
                    kishan kumar Kishan
                    from Delhi, Delhi
                    Apr 1, 2017
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                    Address: Bikaner, Rajasthan, 334001
                    Website: www.flipkart.com

                    श्रीमान जी मेरा वारन्‍टी समय मे खरीदा गया एम. टेक जी 14 मोबाइल चलते चलते बंद हो रहा है मेरे द्वारा मोबाइल आपकी कम्‍प्‍नी से आनलाइन खरीदा गया है मुजे इसका समाधान बताये
                    [protected]
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                      R
                      Redkason
                      from Mumbai, Maharashtra
                      Apr 1, 2017
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                      Address: Raigad, Maharashtra, 402106
                      Website: Flipkart

                      My order id OD[protected]. Hav ordered a 1.5 ton carrier ac on 23 march which was to be delivered on 30th march. Today is 1st april i m stil waiting for the ac. I followed up with Gati courier since last 2 days they r just buch passing the issue. I ws informed it wil b delivered the same day i.e. 31st march.then i was infrmed it wil b delivered today now today i got a call they are saying it wil be delivered on monday as your order is too heavy and we dont hav a vehicle to carry it. Wow such a good courier services you have hired which doesnt even has a vehicle to deliver my product.
                      Hats off..i m desperately waiting fr the order n hav to face all this..calling up customer care wasting my precious time as well money on all the calls.
                      I need a resolution to this..do u hire such a bad courier?
                      Such a reputed company flipkart and courier service poor.
                      Flipkart customer support has been notified about the posted complaint.
                      Apr 01, 2017
                      Updated by Redkason
                      Gati courier complaint no. 31811538
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                        S
                        Sripal Reddy
                        from Hyderabad, Telangana
                        Apr 1, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500032
                        Website: www.flipkart.com

                        My Name is Sripal Reddy and I have purchased moto G5 plus mobile on March 20 2017. Delivered Product is having severe overheating issues. I have raised for an immediate replacement request next day it self. Flipkart made 10 days time pass and rejeced the request. Now I am unable to raise return request again because 10 days completed. Flipkart cheating the customers here.

                        Flipkart is only responsible for me if I had anything with this overheating phone.

                        Now I need to replace the phone.

                        Order I'd : OD[protected]
                        Email I'd : [protected]@gmail.com
                        Mobile num : [protected]
                        May 10, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 01, 2017
                        Updated by Sripal Reddy
                        I have got a call from [protected] he is asking the bank details. It's a sure fraud call. When I asked his details he disconnected it.
                        Verified Support
                        Apr 02, 2017
                        Flipkart Customer Care's response
                        Issue has been addressed
                        Apr 02, 2017
                        Updated by Sripal Reddy
                        Flipkart Team : Still issue has not been addressed.
                        Apr 02, 2017
                        Updated by Sripal Reddy
                        @Flipkart : Phone is Over heating to much. Please find the attached screenshot Evidence.
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                          B
                          Braj nandan
                          from Rajkot, Gujarat
                          Apr 1, 2017
                          Resolved
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                          Resolved

                          Address: 396230

                          Order Details
                          Order ID: OD[protected] Item)
                          Order Date: 18 February, 2017 3:18 PM
                          Amount Paid: Rs. 899 through Net banking
                          Braj Nandan [protected]
                          Flat no. 201, B-9 Old Building Thakur Complex Silvassa, Near Judge Compound, civil court
                          Silvassa, Dadra and Nagar Haveli - 396

                          after use of shoes 5-7 time pasting coming out and thread coming out .. looking like a very local shoes..
                          Before i reach social media resolved my issue..
                          May 5, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 02, 2017
                          Flipkart Customer Care's response
                          Tried calling customer but no response hence followup kept
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                            A
                            ajaynarayan1
                            from Mumbai, Maharashtra
                            Apr 1, 2017
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226022
                            Website: www.flipkart.com

                            I got this AC (Order ID: OD[protected] delivered on March 25, 2017. A Whirlpool executive called up to share that they will charge Rs. 1500 regardless of the offer that Flipkart has. I checked up with Flipkart Customer Support immediately to confirm and the executive said that I do not have to pay them. In fact, he went to the extent to suggest that I call up Whirlpool people, get the AC installed by them and then deal later (how stupid!). However, he later said that someone from Flipkart or Whirlpool will definitely visit me to install it. I later received a SMS from Flipkart on March 28 which said that my request for installation has been cancelled. I called Flipkart Customer Support immediately and they said that they cannot see any such message sent and that my request is still pending. I was told to wait until March 31 now which I did. Now I called them on March 31 to confirm if someone was visiting me to which the executive said someone from Flipkart had called up a day before and I could not pick the call, so we have rescheduled installation. This time I was told to wait for 24 hours until April 1. When I called up 23 hours 45 mins later with only 15 mins to spare in 24 hours, the executive had the confidence to say that there are still 15 mins and we are working on your request. I called up 1.5 hours later and this time the executive said your installation request was cancelled long back on March 28 and we are now logging a new request, so please wait further.

                            Long story short - I never thought Flipkart could swindle customers this way in the name of offers and false commitments. I am now getting the AC installed from my end, paying extra Rs. 1500 to Whirlpool people. Have lost trust in Flipkart. This is probably my last order with this e-commerce platform.
                            May 3, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 02, 2017
                            Flipkart Customer Care's response
                            issue has been addressed
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                              S
                              shyam56
                              from Pune, Maharashtra
                              Apr 1, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411014
                              Website: www.flipkart.com

                              This is such a horrible experience with my Acer R11 laptop order. Support and Delivery is so highly mishandled. I've kept my old Sony laptop as per exchange terms.
                              The delivery boy asked me to get screen cleaned as there was little plastic residue of screen guard same communicated by your support team. On this insistence I had to take a day off from my work and Got it cleaned.
                              In the mean time yesterday without any communication instead of delivering order you have cancelled it.
                              How can you define it as support?
                              I have not cancelled this order, I've kept the old laptop ready as per demand of your delivery boy. This has caused lots of hassle, time and money. How can you do this?
                              I want this order to be delivered ASAP.
                              May 3, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 02, 2017
                              Flipkart Customer Care's response
                              Mail has been shared to customer, as the order stands cancelled in our system, Request customer to place a fresh order
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                                M
                                Manjeetsingh0477
                                from Delhi, Delhi
                                Apr 1, 2017
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110071
                                Website: Filpkart.com

                                Dear sir,

                                Please provide inovice my mobile phone. Your call centre not pick phone very poor service by. Flipkart very good service by amzon but my serious iss my moto rola phone screen is creak please proivde my mobile phone invoice my mobile number is [protected] ok sir. My problem solve i am reguler customer on flipkart and no my problem solve i am another shop choose ok sir thank you very much.
                                May 24, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 18, 2017
                                Flipkart Customer Care's response
                                Our team has sent the invoice to the customer's registered email ID. We are sorry for the inconvenience caused. We are taking this as a feedback and will make sure that it will not happen in future.
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                                  S
                                  Shilpamehta
                                  from Delhi, Delhi
                                  Mar 31, 2017
                                  Resolved
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                                  Resolved

                                  Address: 110092
                                  Website: Flipkart

                                  I m here to complain regarding my phone as I order on 22 march n received on 24 march and I got defective n I complained on 26 march 2017 but there is no response I m receiving they used to said once our tecnisian will pick as he didn't picked n they have did fail shippment that they have picked from me literally this has not been done kindly loook upon my complain otherwise I have to take any other action regarding it this was very worst customer service of flipkart fake msg fake shipppent what the hell ..
                                  Now see the pic also which I attached it as I try to contact with them today also they have sent me msg that they have received on 29 march 2017 what the **** this fake action ...
                                  Customer Name : CA Shilpa Mehta
                                  Mob no : [protected]
                                  May 23, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 18, 2017
                                  Flipkart Customer Care's response
                                  We are sorry for the inconvenience caused. We are taking this as a feedback and will make sure that it will not happen in future.
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                                    L
                                    Lavanyaram
                                    from Yamunanagar, Haryana
                                    Mar 31, 2017
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                                    Address: 636003
                                    Website: Flipkart

                                    I bought k5 note mobile on 27 march 2017 my mobile suddenly gets of only black screen is displayed i asked for replacement but no response technician came just looks the i said about my mobile complaint but he didnt rply me properly i bought mble from my first salary its really very disappointed Flipkart i will never ever purchase in flipkart while receiving my mobile there is no paper in back of the mble they are selling the used and returned products my register mobile number is [protected]
                                    Emailid:[protected]@gmail.com
                                    Flipkart customer support has been notified about the posted complaint.
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                                      9
                                      9305007058
                                      from Lucknow, Uttar Pradesh
                                      Mar 31, 2017
                                      Resolved
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                                      Resolved

                                      Address: Lucknow, Uttar Pradesh

                                      Dear Sir /Maidam
                                      21.03.17 send request for return due internal memory issue, sppekar vice issue and unable to configure mail camera picture quality issue
                                      22.03.17 received call your technical team Mr.Yougeswar and Mr. Jitu and MI technical team but not resolved my issue but my request reject without issue resolve.
                                      23.03.17 again send request for refund but without issue resolved my request reject.

                                      25.03.17 send again request for same

                                      Need to Return mobile and purchase some other Brand

                                      Three time my request cancelled without issue resolved
                                      If no action then Go to Upbhokta Forouam. I AM not sectify this brand as per demo no Mach in MI Brand.

                                      Required action immediately.

                                      Regards,
                                      My current address
                                      7B/13 Vrindavan caloney telebag Lucknow-226029
                                      May 15, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 01, 2017
                                      Flipkart Customer Care's response
                                      Hi Team,
                                      We are unable to find order detail or register contact number for given complaint.
                                      We request you to get in touch with our customer care team on below detail.
                                      We're available 24 hours a day.
                                      [protected] or[protected]
                                      Email :- [protected]@flipkart.com
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                                        D
                                        dhruv194
                                        from Mumbai, Maharashtra
                                        Mar 31, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: flipkart.com

                                        I bought iphone from flipkart. There was a scheme of cash back 15% of we make payment though city bank card. We made the payment but still cash back not received. Due to this scheme only my faher agreed to make payment. Now everyday he reminds and scolds for buying done from flipkart. This was done on 27 oct 2016.
                                        Order details
                                        Order id: od[protected] item)
                                        Order date: 27 october, 2016 12:00 am
                                        Amount paid: rs. 27040 through credit card
                                        Dhruv rajesh bhatt
                                        Mumbai, maharashtra - 400065

                                        Contact us
                                        Product details approvalprocessingshippingdelivery subtotal
                                        Apple iphone 6 (Space grey, 16 gb)
                                        Apple iphone 6 (Space grey, 16 gb)
                                        Color: space grey qty: 1
                                        10 days replacement
                                        Seller: supercomnet


                                        Your item has been delivered.
                                        Sun, 30th oct02:50 pm
                                        Your item has been delivered
                                        On sat, 29th oct
                                        By fri, 28th oct
                                        Rs. 27040 [?]
                                        Offers: 3
                                        + flat rs.7, 000 off on apple iphone 6
                                        Rs. 7000
                                        + exchange upto rs.20, 000
                                        Rs. 3000
                                        + extra 15% cashback with citi cards
                                        May 3, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 02, 2017
                                        Flipkart Customer Care's response
                                        Customer should contact the bank for the cashback related issue.
                                        Helpful
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