Flipkart Complaints & Reviews

Address: Bangalore, Karnataka, 282003

Website: flipcart.com

I have purchased A- line maxi gown from flipcart and then returned it but after returning I am not getting refund from then. I have called several times to the customer care but after a lot of requests, I am not getting my request fullfilled.
Please help me to get my money back.

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Address: Thane, Maharashtra, 400605

Website: www.flipkart.com

The product we order was delivered instead of cancelling it.
Delivery person was not listening that we had already cancelled the product and there is no requirement of it.
We had also received an email regarding the cancellation of order that if product will be delivered don't accept it saying that we had cancelled the order.
But it didn't happen as the delivery person was not ready to take it back.
As we had already purchased the same product from the market and we didn't require it.
Thank You !

Mar 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

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U

umakantediga

from Bengaluru, Karnataka

Feb 20, 2017

Active my old email to flip kart

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R

rajat jha

from Delhi, Delhi

Feb 20, 2017

I purchased CP CLUB JACKET from flipkart paid by my bank account but i don't like that jacket so i returned to seller and i was waiting for my refund. It takes 6 working days. So plz help me how can i get my refuned even i waited for 25 days but i didn't get my refund yet. For my product details contact me.

Thank you.

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Address: Jammu, Jammu and Kashmir, 180007

Website: www.flipkart.com

I had order lenovo K6 Power mobile by 7th Feb-2017 and during order
confirmation I had received confirmation that my order will be delivered by
12th to 14th of Feb-2017.
But till date I have not my order and on otherside, I am receiving wrong
information emails from company. They also sending e-mails & sms with wrong information that order will be delivered by today or tomorrow.

+2 photos

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Flipkart Customer Care's response Spoke to customer product is delivered and customer confirm same.

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Address: Bangalore, Karnataka, 574216

Website: www.flipkart.com

I have ordered car stereo through filpkart but I got a second hand used product... And the warranty strip was also broken.& product not working condition.i Return this Product But flipkart is not ready to make refund, and rejected Return /refund. shame on u flipcart..
So please take it seriously.
thanks...
Order ID: OD[protected] Item)
Order Date: 24 January, 2017 11:02 PM
Amount Paid: Rs. 5399 through Cash on delivery
Refund (Return ID:[protected] - REJECTED

Mar 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Flipkart Customer Care's response Tried calling the customer in this number "[protected]" but unable to reach.
So mail sent to customer asking for the convenient time or the alternate contact details.

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Address: 600010

Website: WWW.FLIPKART.IN

We had ordered a tara t101 from flipkart on[protected] vide order no. Od[protected] and received the same vide invoice no. F02a8dl[protected]. The product was defective hence we asked for the return under the 10 day return policy with flipkart. When the individual compes to collect the phone from ekart logistics they say that the imei number of the product is not the same and refuses return. This is a clear case of cheating by flipkart and its representatives where they send defective products by exchanging with the genuine products and conning us consumers. When we called the customer care they just hung up on us.

Mar 25, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Flipkart Customer Care's response Spoke to customer and issue is addressed.

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Address: 500076

Website: www.Flipkart.com

Sir I have purchased a mobile from Flipkart but one mobile is so bad in service and product quality I have purchased leeco1s and after one mounth the problem is their if I have contacted your service centre number he was says our representative is busy at the time what can I do I have purchased many mobiles from Flipkart and if not give me a better service I have changed the store please contact me [protected]

Mar 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Flipkart Customer Care's response Spoke with customer as he said that the phone is having a liquid damage and he had visited to the service center but they are saying that it will charge Rs 12000/- to repair. So informed to customer that we would not be able to do anything in this so informed to customer to visit to another service center and check how much they are charging. Customer agreed so shared to customer about the service center details.

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Address: Bangalore, Karnataka, 400708

Website: www.flipkart.com

As i placed the order from flipkart and it was my mistake i did on this website.. I placed the order for a jacket to my brother as he wanted it for tomorrow shows.. I got the package today.. N shockingly jacket was not there in package.. It was a empty parcel.. N i already paid the money to them from my debit card.. Also mailed to customer care but no reply...

Mar 24, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Flipkart Customer Care's response Spoke with customer and informed to him that the refund has been initiated and it will get reflected within the refund tat.

So closing the case .

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Address: 110093

Website: www.flipkart.com

Dear Sir

I purchased on 4th July 2016 LeEco Le 2 with order OD[protected]. through using CITI Bank Card.. As it was showing 10% discount on my purchase i.e. Rs. 1200/- I am still waiting for my cash bank as still no amount is credited into my card a/c.

As per Flipkart it should be tansfered on 05 Sep 2016. but noting is reflecting in my account but know citi bank is questioning about my eligibility and saying flipkart haven't provide any details regarding cash back transfer. If they will provide the details bank will transfer the same.
I am properly fed-up with both of you and yours behavior. I am not able to understand where i went wrong.
I looked the offer use appropriate card for doing transactions. But after a long chase i am getting no help either Flipkart

If you need anything else please let me know

Mar 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Flipkart Customer Care's response Issue is already addressed.

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Address: New Delhi, Delhi, 110017

I had purchased asus phone just before 20 days and it is switching off from I on that phone I had complained on 3 feb as well that is not resolved and I dnt want to go servise station in just 20 days of purchased plzz replace my phoine or refund my money or this is my last purchased from flipkart .

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Address: Ghaziabad, Uttar Pradesh, 201014

Fipkart has sent me the bad phone Lenovo Vibe k5 plus twice mentioning that it is volte support however it does not .. have already written many mails to them and tried to contact their customer toll free number . they neither repair the phone and nor ready to replace the phone . even asking for the tech visit then the technician does not call and cancel the request. these guys even do not approach you for refund and cancel the refund on their own without even bother to pick up your phone . this is happening over the last one month and i am fed up now.

please help me

regards
mahesh

Mar 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 17, 2017

Updated by Mahesh P Gabhrani they first said that they will send the tech for repair and without tech visit they cancelled the request. I called them 100 times and every time the call got disconnected in the IVR itself where the IVR suggested to contact tthru flipkart website. On flipkart website you never see the option for call bACK and you will never be able to connect thru their toll free number. after many attempts i got a call back where they assured a refund . However on the next day my refund got cancelled without any reason and i finally got to know that pick up slot was not available so they cancelled the requested in stead of rescheduling the pick up. No one does that.please resolve the concern asap

Verified Support

Feb 17, 2017

Flipkart Customer Care's response Spoke to customer on 97173*****. He was upset that the pick up was cancelled without his consent and requested for a pick up on saturday or sunday. Informed him that we cannot arrange for a particular date, however he can co-ordinate with the FE. Customer agreed. Informed him pick up and refund timelines. Packing instructions given.

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Address: 603103

Website: www.boat-lifestyle.com

I purchase Boat 220 bass heads from Flipkart on 27th august 2016. I bought the product by knowing it is having 1 year manufacturing warranty. For six months it worked without any problem. From 14th February 2017 right side speaker is not working propery. By 17th February right side speaker completely stopped working. I'm having invoice of the product from the flipkart. please resolve this issue as soon as possible.

Thank you

+1 photos

Mar 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

Flipkart Customer Care's response Spoke with customer as he said to call back at 8 pm today in the evening. So keeping a follow up.

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Address: Raigad, Maharashtra, 402109

I am not happy with the flipkart services. it seems to be totally fake service provider. I have today purchase RedMi Note 4 It is added in to my cart and when I try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. but after adding into the cart. go for out of stock is totally rubbish. A person need some time to add payment as well as I have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. card become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now I think never go with flipkart any more.

My number [protected]

Mar 22, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Flipkart Customer Care's response Spoke to customer he said he want phone hence asked to wait till next sale customer agreed.

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C

Charlene Begley

from Noida, Uttar Pradesh

Apr 18, 2017

Same thing happened with during flash sale of redmi note 4.

The phone was added to the cart and when i was just about to make the payments it went out of stock.

Flipkart this is not good please look into this. If the product is not added to the cart in the first place then its understandable but after being added into the cart it shouldn't go out of stock.

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M

mayankbhardwaj

from Chandigarh, Chandigarh

Jun 16, 2017

Today I added a redmi 4 a in the cart during the flash sale but when I do check out red mi application shows me the phone is out stock...redmi flash sale is just the way of looting the customers...this is 7 Th time when I try to buy this phone but not getting success

Redmi Note 4 out of stock after adding the cart - Comment #2760809 - Image #0

Redmi Note 4 out of stock after adding the cart - Comment #2760809 - Image #1

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A

amanjain02

from Indore, Madhya Pradesh

Sep 21, 2017

I am not happy with the flipkart services. it seems to be totally fake service provider. I have today purchase MI A1, It is added in to my cart and when I try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it is out of stock. I agree if the item is not added into your cart. but after adding into the cart. go for out of stock is totally rubbish. A person need some time to add payment as well as I have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed. card become out of stock is not good. I waste my full day time with adding this into cart and after a few second it become empty. Now I think never go with flipkart any more.

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R

Ranjeetyadav4u

from Noida, Uttar Pradesh

Feb 28, 2018

I am not happy with the flipkart services. It seems to be totally fake service provider. Today, I wanted to purchase RedMi Note 5 Pro. It is added in to my cart and when I try to continue for payment it stopped for some second and the product become out of stock. I don't know if there is any product added into your cart how it can be out of stock. I agree if the item is not added into your cart, but after adding into the cart & go for out of stock is totally rubbish. A person need some time to add payment as well. However, I have not get time to add payment in a few second it is going to be out of stock. I am totally disappointed that cart become out of stock. I waste my full day time with adding this into cart and after a few second it becomes out of stock. Now I think never go with flipkart any more.

Redmi Note 4 out of stock after adding the cart - Comment #3022419 - Image #0

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Address: New Delhi, Delhi, 110049

Website: Www.flipkart.com

My moto x play charger is not working and the service center is asking for the invoice which i lost.
I am not using the moble number which i used when i ordered the same, also i am using a new email.
Please mail me the duplicate invoice to [protected]@gmail.com.
Here is my contact number: [protected], [protected]
Here are the purchase details:
Invoice number: FOYQI[protected]
date of purchase:[protected]
Invoice amount: 12999.00
Handsets/VS26711
[protected], [protected]
BILLING ADDRESS:
RASHIDA
39 SHANTI VIHAR GOVIND GARH DEHRADUNHANUMAN MANDIRHANUMAN
DEHRADUN-248001
UTTARAKHAND

Mar 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Flipkart Customer Care's response We are unable to find any order of moto x play from given email or mobile number.

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Address: Bangalore, Karnataka, 560079

Website: www.flipkart.com

I have placed an order for a mobile phone on 15th Feb and was promised a delivery by 16th Feb. The delicery was not done as promised.

Moreover there is no communication on why the delivery didnot happen and when are they going to deliver the product,

Their Customer Service is worst. I am not sure if they record the calls and listen to them to understand their level of service. How many ever times you call its a fresh call as the previous agent does not have information about your previous conversation.

I am wondering if this is on they want to treat the online customers, they should not be in business. If i have used the same money walked into a store for purchase I would have got better service, and look and feel of the product I am purchasing.

Mar 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Flipkart Customer Care's response We spoke to customer and issue is addressed.

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Address: Tarn Taran, Punjab, 143422

Sir my order id OD[protected] and returned I'd[protected] hai
7 Feb return your products and not received refund my Bank account today 16 Feb not received
Your 6 workings day complete
Slove my refund problem

Feb 16, 2017

Updated by Soni neelam Yours customer care executive not responding call received hold tha 20 ;25 mintue my call not slove any quire's

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Address: 110063

Website: Flipcart

I had placed an order for above product @ Rs.272/-
Once i got it and got it fixed on phone, since after that i am not able to take selfies as the lens is not visible due to improper Grooving for almost everything like Speaker, notification LED, and other indicating lights.
So I requested them either to send a proper Glass for Redmi Note 4 or Refund me my money immediately. My order number OD[protected] .
This product is specially designed for Redmi Note 4, but Just use less and even i am not able to use my Camera because of this tempered Glass.

Flipkart customer support has been notified about the posted complaint.

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Address: 560037

Dear Sir/Mam, My name is Sekhar, I have placed order for redmi 3S prime on 3rd february and i got delivered on the 4th feb. After a day i found some issues with using mobile, if i talk more then 5 minutes handset is getting hear, battery also tacking much time to full up around 4hrs and sometimes touch also not working properly. I give a request for replaced on 8th february, till this date they have not respond properly and i have send 2 mails to customer support also but no use. I called to customer care they said they will send the technician but he did not visit the place and updated to customer care. They are telling you are satisfied with the product so we are not going to replace it. Very worst service isgoing for mobile. I need replacement sir, i am unable to use this due to heat and battery problems. flipkart is cheating me.

R Soma Sekhar
Bangalore
mobile [protected]

Flipkart customer support has been notified about the posted complaint.

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Address: Banaskantha, Gujarat, 385001

Hello...
My name is Nutan paresh purohit.
My mobile number is [protected]
I purchased mobile lenovo vibe k 5 note on 15 December 2016
Miss place my mobile bill of lenovo vibe k5 note..
Some problems in my mobile..
So I request you that Please send me duplicate bill...
Please
Emei number are hear
Emei 1- [protected]
Emei 2- [protected]

Mar 30, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Flipkart Customer Care's response Tried to call customer but number was not connecting hence email send to customer to share alternate number.

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Address: Pune, Maharashtra, 411057

Website: Flipkart.com

Hi Team,

I had bought Samsung galaxy on nxt and Samsung galaxy On5 in the month of Oct'16 with cashback offer on citibank debit\credit card.

Sad to say but it's 4th month and i still didn't received cashback.
Once i tried to check with customer care and as per them we will get it before 31st Jan'17.

Request you to please update me where it got stuck.

Order id for galaxy on nxt: OD[protected]
Order Id for galaxy On5: OD[protected]

Name: Vaishnavi Kotalwar
Mob: [protected]

Mar 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 17, 2017

Updated by vaishnavi15 Any update on this complaint?

Verified Support

Feb 17, 2017

Flipkart Customer Care's response Issue is already addressed. Cash back is given to customer to his card on 31st Jan Rs 1124/-

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Address: Katni, Madhya Pradesh, 483501

Website: Flpikart & Blue Dart

Hello Sir,

With due respect I would like to invite your kind attention that I have ordered Redmi Note 4 through Flpikart whose details are as follows
Order ID:
OD[protected]
(1 Item)
Order Date: 8 February, 2017 12:05 PM
Amount Paid: Rs.10999.00
I am very much disappointed with the talking behaviour of courier boy of Blue Dart Katni (Bargawa) Branch
who use abusive language with me.
I want that the Blue Dart Company has to take quick and strict action against the person who misbehave me. Because this type of misbehave conducted by the employee of the Blue Dart never expectable.

Mar 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2017

Flipkart Customer Care's response We tried to call customer but no response hence we will followup again.

View replies

angucool

from Karur, Tamil Nadu

Feb 16, 2017

Sir,

You Must raise the complaint against BLUE Dart Instead of Flipkart. In that case the BLUE Dart Customer care service officials will react on your request / Complaint.

Thanks

ANGURAJ.K

Flipkart Complaints & Reviews

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