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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025

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Address: Dhanbad, Jharkhand, 826001

Website: flipkart

I bought a lenovo K3 note in November and right after a month it started to malfunction. it is heating a lot moreover the bottom touch buttons are not working. on complaining to the lenovo care, i am getting cold response. its hardly three month since i bought the phone and so much problems started to come up. The quality of Flipkart electronic is not upto the mark. very unsatisfied.

Flipkart customer support has been notified about the posted complaint.

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Address: Bangalore Urban, Karnataka

Website: Flipkart

I really disappointed when receive my new mobile phone. The handset was dead, Flipkart customer care is not responding to my complaint. You are playing with my money and time. Totally Flipkart is waste at customer service. The phone was not open, i give a replacement Request to Flipkart company but no response from flipkart company, the mobile full dead, then how can i send a empty image...

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

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Address: Bangalore Urban, Karnataka, 560034

Website: www.flipkart.com

I had ordered a pair of leggings on Flipkart which was delivered on February 15, 2017 and I had put in a return request on the very same day. I got a confirmation from Flipkart saying that they would be arranging for the pick up.
From February 16th onwards, I have been receiving a SMS that says that the product would be picked up today, but no one shows up to collect the product. No one answers the call on the number of the delivery person, as provided in the SMSes.

I called the customer care on February 21, 2017 and the executive then informed me that the number that was given in the SMS is incorrect. He then gave me the number and asked me to speak to the guy and coordinate with him. He said that he is not responsible for any delivery/pick up in my pin code area and would coordinate with the person responsible for the delivery and pickup of the pin code area where I stay. I had informed him that the product would be made available, irrespective of whether the delivery person can get in touch with me or not. (Number of the delivery guy given by Flipkart executive - [protected])

It's such a mess that has been created. Sometime's they reschedule the pick up because I did not answer the call, another day they rescheduled it because they could not locate the address and today they canceled the return request altogether because "I had decided to keep the product" (as written in the SMS).

Please find below the details of the order as well as the return -
Order ID - OD[protected]
Return ID[protected]

Its been such a horrible experience. Please find below photos of the SMSes that I have received from Flipkart regarding this.

+6 photos

Mar 29, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2017

Flipkart Customer Care's response We are sorry for the delay in pickup. As we can see that the order ID: OD[protected] has already been picked up and we have initiated refund of Rs. 460 on 24 Feb 2017 and as per the standard banking procedure it will take 3 business days to reflect in his account. Taking this as a feedback and will make sure that it won't repeat in the future. Closing the complaint from our side

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A

Anil Koshy

from Lucknow, Uttar Pradesh

Feb 23, 2017

I ordered a product and after registering with the flipkart that I'm enable to take call from them and requesting them to call back. They registered my complaint then also they haven't solved the problem.

Failed to arrange pick up for return and refund. - Comment #2666589 - Image #0

M

m seh

from Gurgaon, Haryana

Aug 10, 2018

I ordered a product and after registering with the Flipkart that I'm enabled to take the call from them and requesting them to call back. They registered my complaint then also they haven't solved the problem. Stuff which I received that is damaged buttons broken switching damaged poor quality. but till now I haven't received my money back. now I am going through to file a legal complaint and gone to fabcebook page regarding all this matter.

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Address: 180007

Website: Flipkart

I bought an iPhone 6 from flipkart.I have a problem with the warranty of my phone.i bought it less than 10 days before and it shows my warranty expiring date is just a month ahead.so plz show some pains to solve my problem.I have seen many more having the same problem with the warranty of the gadgets bought from flipkart.I use to think that flipkart is trustworthy site but now I think that I was wrong it is not safe to buy any electronic gadget from even I don't have any proper Bill with it.It is totally wrong.They should not do such kind of acts with their customers.They have given me a phone which is one year old.It means o have given a full price for the phone which is second hand.I request the person whosoever reads this complaint to help me and resolve my problem.Otherwise I will launch a case against this so called flipkart.

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Flipkart Customer Care's response Issue is already addressed.

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Address: 743273

Website: flipcart

I ordered 2 t-shirt but I received only one quantity. other one didn't send from flipcart.
therefore I returned the given t-shirt
and I received the amount of one t-shirt.
I didn't get the other t-shirt or other amount of the t-shirt.
I say the delivered boy about that case but he told contact flipcart and report abou it.
plz give back the amount of other t-shirt which I didn't get..phn no.-[protected]

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Flipkart Customer Care's response Spoke to customer he said issue is resolved.

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Address: Bangalore, Karnataka, 560053

Website: Flipkart.com

OD[protected] OD[protected]
Order IDs.
I have ordered Prestige PAF 3.0 AIR FRYER
GOLD AND SILVER
I have ordered for 799 each which was tagged at special price as the sale was #Homeshoppingdays. It was to be delivered by Monday but now it has been cancelled when I asked the reason they say it was wrong priced. Mistaken by the seller
1. Here I say if it is Pricing error why did you ship? Before shipping they check 100s terms.. How can you ship the pricing error item?
2.Many comments I see they have written got for just 799 Jackpot, Looted for 799
How did they got delivered.
Ekart have eaten my product now cancelled. I just want to screw Flipkart so that they won't talk rudely and won't make any customer unhappy/dissapoint..
May Flipkart go in loss and beg for they have done.

Help me I don't want refund I want my products get delivered

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2017

Flipkart Customer Care's response We are sorry for the inconvenience and we see that due to the pricing error, both of your orders with order ID: OD[protected] & OD[protected] were cancelled. But the seller has refunded Rs 1598 in your Debit Card on 22 Feb 2017 and as per standard banking procedure the amount would reflect in your account in 5 business days.

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Dear Flipkart, you spoiled all my plans & seriously this is not acceptable... Shame on you flipkart & worst customer service ever... Why should I pay for your negligence?

+1 photos

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Address: Alwar, Rajasthan, 301001

Website: www.flipcart.com

I ordered on flipcart a mobile that was placed successfully, after some time I got a cancellation mail of it .
It's not fair, I want my order that was placed otherwise I have to file an FIR against it.
My order I'd is OD[protected]
Order date 22 February 2017
No. No [protected]
Order was cash on delivery,
I got confirmation email,
This order was placed single quantity.

+1 photos

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Flipkart Customer Care's response Spoke to customer and informed due to bulk order place all order was cancelled customer agreed for same.

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Address: Indore, Madhya Pradesh, 452001

Website: www.flipkart.com

I placed my order for xiomi redmi note 4, after some I got mail in which "You made an excellent choice by deciding to purchase one of the top selling products on Flipkart. However, due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order with OD[protected] : "

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Flipkart Customer Care's response Spoke to customer and informed order was cancelled due to bulk order placed..

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Address: 560017

Website: flipkart.com

The above was bought by asha ghosh on 25th october 2016 with her card of citibank on which there was a 15% cash back. The same was delivered at 403, chaitanya residency, 1, avalappa lane, murugesh palya, bangalore 560017. It was promised that the cash back will be credited to her account by 31st january, 2017 which has not so far happened.

The flipkart toll free number [protected] says there is no transaction for the same. The phone number of the person to whom the product was delivered is [protected] who had also received plenty of sms meessages for the dalay in the delivery of the product. The phone numbrr of asha ghosh is [protected].

Please enquire into the status of the regarding credit back of the 15% cash amounting to rs.3000/-
My email account is [protected]@gmail.com

+1 photos

Mar 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Flipkart Customer Care's response Spoke to customer she told issue is resolver and she got cashback.

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Address: 560071

Website: Flipkart.com

OID : OD[protected]
Received Moto E on 4th Feb and raised request on 12th Feb
There's sim slot issue in the device, they told that they will arrange a Engg visit, as it is my official addresss, I told them that it's not possible for me to allow ur Engg to come into the office building, later they asked me to install some app to check the device but in that app it's clearly mentioned that app will give access to all the data on my device, due to security reasons I denied to give access through that app
Later I agreed for a Engg visit and informed them that even thought your Engg comes we have to stand on the road and ur Engg have to check the device on road, when I agreed for Engg visit, Flipkart started saying that they do not have Engg visit option available in my location, now they are not replacing the Phone and asking me to visit the service centre
Now they are saying that it doesn't fall under 10 days replacement warranty
I raised request before 10 days
Kindly check and do the needful.

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Flipkart Customer Care's response Spoke to customer and informed return is approved and new product will be delivered by 28th Feb customer agreed hence closing case.

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Address: Hyderabad, Andhra Pradesh, 500008

Website: www.flipkart.com/order_details?order_id=OD408421873758938000&src=od&link=order_number

I have purchased iphone 6 on 18th Feb 2016 which was delivered on 20th Feb 2016. Upon checking I found that when I am putting it on speaker other person is unable to hear me. Looks there is some issue with the speaker, hence want to return this item but when I login to flipkart site return icon is been disable for order id OD[protected]. Request you to please do the needful at the earliest.

Mar 28, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 21, 2017

Updated by haider1984 its 18th Feb 2017 not 2016...delivered date is 20th Feb 2017 not 2016

Verified Support

Feb 24, 2017

Flipkart Customer Care's response Resolution: Spoke to customer and informed to get in touch with ASC customer agreed hence closing case.

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P

Palak Vijay

from Sinnar, Maharashtra

Feb 22, 2017

We are a team of social activists that researches on various types of online financial frauds and helps individuals to recover their hard earned money from those cronies.

We understand your helplessness and anger and we can guide you on the proper procedure to resolve your issues. But in order to do so we would need more details in a structured manner.

You are requested to fill the form On Below Link:

http://bit.ly/2l29uKo

We strongly urge you to voice your opinion so as to bring these fraudsters to justice. We assure your information will be kept confidential.

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Address: Jorhat, Assam, 785006

Website: Www.flipkart.com

Hi.. I ordered a lenovo laptop (Lenovo ideapad 310 core i5 6th gen) with order id od[protected]. I received the product. The box was of lenovo ideapad 310 but the laptop inside the box was a lenovo ideapad 110. The product ordered stated that it has windows 10 preinstalled but the product received has no operating system installed. The product was sent from retailnet. I have applied for the return policy. But it is not yet processed. Please make sure that the actual product is delivered instead of any other model. It would be a great help if this problem is resolved soon.

May 10, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Flipkart Customer Care's response Resolution: Spoke to customer he said he want call after 5 PM hence followup set for 5 PM.

Mar 08, 2017

Updated by Amlan12 Product has not been replaced till now.

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Address: 411028

Website: www.flipkart.com

I have ordered a lenovo laptop from flipkart. Firstly, the delivery was delayed. Later, when i started using the product, the performance of the laptop was very very poor as if it is a duplicate product. So. I tried to raise a request for return of the item. Then, flipkart told me that the issues which i am facing is not genuine and the current performance is the expected performance of the laptop. Still they promised me that a technical guy will visit my place to see what is the problem within 24 hours. Later after a day, when the guy did not show up, i again contacted flipkart about it and i found that my return request was cancelled without even knowing me. So i filed another complaint regarding return. Currently, flipkart is just given me further dates from last 4 days and no guy have visited to see the issue. Also, flipkart is not initiating my refund even when their deadline for refund is completed. Totally a fraud company. Support team is very rude. The hang up on my call purposely when i was trying to explain the issue. Disgusting and disrespecting company with no values.

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Flipkart Customer Care's response Spoke to customer he said issue is resolved.

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Website: Www.flipkart.com

I cannot delivere my item mentioned above.This is second time.First time order is canceled by flipkart itself.That's I didn't get my cash back.Now my second order delivere to someone.(fathima) delivery boy did not confirm the address or they don't call on the provided number .I want my ordered item on that address. Please take action immediately.My phone number [protected].

Apr 12, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Flipkart Customer Care's response Tried to call customer but customer not responding.

Verified Support

Mar 09, 2017

Flipkart Customer Care's response Unable to connect with customer, so mail sent asking for alternate number and convenient time.

Verified Support

Mar 10, 2017

Flipkart Customer Care's response Issue has been addressed

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Address: Lunglei, Mizoram

Website: [email protected]

Sir I got order on time but my problem is dat I got the both shoes of left foot

Feb 21, 2017

Updated by Thapa 999 Sir I am a soldier and I dnt have much time to complain you so kindly reslove my problem .my problem is I got both of shoes is left foot so I want to change my shoes plz kindly solve my problems and change the shoes

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Address: Bangalore, Karnataka, 56

Website: www.flipkart.com

Order no : od[protected]

Flipkart is a fraud company.

Ordered a mattress..

Price was 10981..

2nd day i order that they reduce price to 9191.. ask them not to ship.. they do not reply and ship.

After shipping they call and tell price keeps varying and not be refunded.

Increase price to 10981 and call me again.

Only frauds keep changing offers 2 times a day after calling a customer.

I am sure after delivery they will reduce the price..

Flipkart has a worst pricing ethic.

Thanks,

Karthik

+1 photos

Mar 28, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2017

Flipkart Customer Care's response Issue is addressed and we spoke to customer.

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Address: 560034

Website: www.flipkart.com

I bought a watch from flipkart fossil me3098 worth rs18995, its not at all matching with the original product description like the logo on its leather strap it should state authentic fossil but its written issue fossil there nor its barcode is redirecting us to the fossil.com website.
Please i want a quick action against them.
Product has come from khasra no.435, road no. 04, lal dora ext., mahipalpur, new delhi-110037

+1 photos

Mar 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

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Address: 122003

Website: www.flipkart.com

Date of Incident: 14th Feb'17; Name: Sunny ;Order ID: OD[protected]
Had purchased phone through flipkart on 14th Feb'17 and the same day it was stolen by somebody from GSK, Head Office, Gurgaon with Full complete box.
When i searched out for IMEI no. from retails invoice, for lodging complaint at police station, the police said the imei no. which flipkart had shared is incorrect. Had then raised an complaint with complaint no.IN[protected] to flipkart and till then today's date ( 21.02.17, they are postponing the dates (giving complete correct IMEI No.) and saying again n again they would be solving my issues within 24hrs. What shall i do?? Its completely ridiculous that first and last shopping i had ever done. So worst experience. I will lodge a case against flipkart in court. I will also spread this message to everyone on facebook, Whatsapp, Linkedin, twitter, Instagram.

Mar 25, 2018

Complaint marked as Resolved

EXTERNAL Dear Sunny, "Thanks for your patience and understanding while we worked on resolving the issue with your 'Apple i phone 6'. Please let us know how we did by responding to the feedback survey which will be sent to you in some time. Your feedback will help us work towards enhancing your shopping experience". Regards, Arbeen Sultana Flipkart Customer Support Flipkart Customer Support ( 2017-03-02 17:27:57 ) Dear Sunny, We have been trying to contact on your number 8800414333, but was unable to reach you. Please provide us your convenient time to call you and sort the issue at the earliest. Awaiting your response. Regards, Arbeen Sultana Flipkart Customer Support Flipkart Customer Support ( 2017-03-01 15:50:26 ) Dear Sunny, We're sorry about the issue you're facing with your Apple iPhone 6. We tried reaching you at 8800414333, but were unable to contact you. We would like to keep you informed that we are coordinating with relevant team, request you to provide us 24 hours time so that we can get back with an update. You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer. Regards, Sajith Nair Flipkart Customer Support Flipkart Customer Support ( 2017-03-01 10:12:53 ) Dear Sunny, We're writing to you about the issue that you've addressed to us. We understand your concern and apologize for the inconvenience caused. We tried reaching you at8800414333 but were unable to contact you. Please let us know if we can reach you on another number or a convenient time between 9 am and 9 pm by replying to this email. We're coordinating with our team on this. Please be assured that we'll do our best to fix this as soon as possible and will share an update with you by today, end of the day. We appreciate your support and understanding in this regard. Regards, Sowmya S Flipkart Customer Support Flipkart Customer Support ( 2017-02-28 16:46:25 ) Dear Sunny, We've been trying to get in touch with you on 8800414333, however there was no response. We were sorry about the issues you had with your Apple iPhone 6 (Space Grey, 16 GB). We would like to let you know that we have notified the issue to the relevant team and we request you to provide us time till tomorrow keep you updated. You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer. Your understanding and cooperation in this regard is appreciated. Regards, Manoj R Flipkart Customer Support Your Query ( 2017-02-28 10:40:22 ) Dear Arbeen, The issue had been escalated earlier and the issue hasn?t resolved yet. As I will be free after 4:00 PM so request your team to call in evening time. Unfortunately I am unable to take any steps right now. So request your field workforce team to get an update from seller about issue of IMEI. Or else shall guide me to lodge a case against flipkart or seller (Shree Yash Pvt Ltd) with escalation of counterfeit product sold in market by this retailer. Regards, Sunny Flipkart Customer Support ( 2017-02-27 20:16:45 ) Dear Sunny, Order id : OD208358864742286000 We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you. We apologize for the delay in resolving the issue, However we would like to inform you that we have reported the issue to seller and we are yet to get an update for the same. Please be assured that we'll do our best to fix this as soon as possible and will share an update within 24 business hours. Appreciate your patience. Regards, Dinesh V Flipkart Customer Support Flipkart Customer Support ( 2017-02-27 19:01:31 ) Hi Sunny, We tried getting in touch with you on 8800414333, but was unable to reach you. Please provide us your convenient time to call you and sort the issue at the earliest. Awaiting your response. Regards, Arbeen Sultana Flipkart Customer Support Flipkart Customer Support ( 2017-02-27 15:40:05 ) Hi Sunny, We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you. We apologize for the delay in resolving the issue, However we would like to inform you that our concern team is continuously coordinating with the seller to check on it and update you the status. Please be assured that we'll do our best to fix this as soon as possible and will share an update within 24 business hours. You may write to us using this mail thread in case you have any other questions and we'll get back to you with an answer. Thank you for shopping with Flipkart Regards, Anand Jha Flipkart Customer Support Your Query ( 2017-02-25 18:06:07 ) My Order ID is Order ID: OD208358864742286000 and had raised complaint with number IN1702151647375823978. The complaint was I had lost my Apple I phone 6 and it was lost the same day with complete box. The IMEI number printed on retail invoice is incorrect and for lodging a complaint in police station I need a correct IMEI number. I had a complaint and there is no response from flipkart customer support. I will never let me down. I will keep posting the same message and everywhere everyday. Pls help out from this issue. Flipkart Customer Support ( 2017-02-25 17:46:18 ) Hi Sunny, We tried getting in touch with you on 8800414333 to discuss your concern about the wrong IMEI number but weren't able to reach you. We apologize for the delay in resolving the issue however we would like to inform you that our concern team is continuously coordinating with the seller to check on it and update you the status. Please give is time till Monday 27/2/2017 so that we can update you. Hope to hear from you soon. Regards, Farhana Khan Flipkart Customer Support Auto-Response ( 2017-02-25 17:24:48 ) Hi, Thanks for writing to us. We have received your query and will get back to you within the next 24 hours. [This is an auto-generated response. Please do not reply to this email.] Thanks, Team Flipkart Your Query ( 2017-02-25 17:24:44 ) Hi Flipkart, Through attached complaint raised I would like to know the IMEI no. as to know track my mobile through IMEI number. [cid:[email protected]] Regards, Sunny GSK monitors email communications sent to and from GSK in order to protect GSK, our employees, customers, suppliers and business partners, from cyber threats and loss of GSK Information. GSK monitoring is conducted with appropriate confidentiality controls and in accordance with local laws and after appropriate consultation. -- You received this message because you are subscribed to the Google Groups "cs-head" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/flipkart.com/d/msgid/cs-head/1c9075eb752040af98d60dfbae33672e%40DB4PR6607MB0158.019D.MGD.MSFT.NET. 24x7 Customer Support. Buyer Protection Policy. Flexible Payment Options. Largest Collection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Flipkart Customer Care's response Spoke with customer and informed to him that our team is already working on it so kindly request you to give some time so that we can update it on priority.

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Address: Jaipur, Rajasthan, 302020

Website: Flipkart

I have ordered redmi note 4 on 15th feb and received an empty box of redmi note 3 and I have also register a complain over here earlier and it is marked as resolved but it is not resolved yet.
I have tweeted them several times but have not got any response from these people. They are just cheating me.
Order ID:[protected]
Contact Number:- [protected]

Apr 1, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Flipkart Customer Care's response Duplicate case. c1498614

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