Flipkart Complaints & Reviews

Hi

I am trying to order a redmi note4 4 GB Ram, 64 GB internal fron flipkart i have added the product in the basket and was waiting from 4 weeks and tofay from 15 minutes for the sale so i was successfully able to add the product to my cart n while doing the payment i got a message there are no products in the cart and re direct the page to cart but in the cart the phone was showing the same thing happen 3 4 times then it showed Phone out of stock which is really pathetic b cos if some product is added for the customer it should be only for him for 15 minutes if he doesn't make the payment in 15 minutes then it should be removed from the cart. N flipkart is seriously playing with the customers time.

I have purchased Lenovo K3 note on 07/05/2016 from WS RETAIL SERVICES PVT LTD., DOOR NO: 4/195, REDHILLS, AMBATTUR ROAD, PUZHAL, CHENNAI, TAMILNADU. for the past 15 days network not getting in my mobile. That
SIM getting the network signal and network in other mobiles and same place. But that same SIM not getting the network signal in Lenovo K3 note. Please do needful do me. I am getting trouble in without mobile.
At present I am in Kolkatta area.

I have ordered one mobile phone on 6th march but i got phone which was having hardware issue as well as software issue i requested them for refund but they did not agree and after many request i got replacement phone

this phone is also having issue hardware problem so please arrange refund for me again i dont want replacement on this

My Email ID is [protected]@gmail.com
I had ordered a Ambrane Powerbank 13000mah worth Rs.949 from flipkart.com.
when I received the order, I found it was Not of the Brand Ambrane the PowerBank I have received is of the brand Sony.
when I told this to the Flipkart customer care they arranged a pick up after 4-5 days and Picked up the Product.
After that next day the person from EKART who picked up my Product is telling me to take back my product from their EKART Center (Karond, Bhopal, MP) which is 14Km away from my home, On asking him what's the matter he replied that it should be of the brand Ambrane not of Sony, I told him that I received this PowerBank on ordering Ambrane 13000mah, that's why I'm asking for Refund. But he told me to just pickup from their EKART Center (Karond, Bhopal, MP).
When I told this to the Flipkart Customer care executive they told me that the product isn't picked up according to their information.
What Should I do to get my money back ? Was it my Fault to Order a product from such a reputed Theif Ecommerce service?

Ordered 2 Ram Sticks From Flipkart on 26th March 2017, 2*4GB Corsair 1600mhz ddr3 sticks, opened the packaged which was tightly packed and of length in which i dont think anyone can fit a ram, but the rams were tightly packed and flexed in the packet.

Opened the packet just to find 1*idk what gb, no sticker, ram which was broken(the chip was scratched) and a cheap and fake corsair sticker was placed diagnally, on the backside of the ram (its placed on the front and straight) .

The Second Ram Was A 512MB dusty ddr2 used ram(these can be found for 200rs in the market)

Made A Return Request 5 Mins after the delivery, flipkart customer care firstly declined from taking the product back as it was non-returnable (its non returnable if you get what you asked for, not that you ask for an iphone and get a nokia 1100 and then say its non refundable), straight up scam.

After 20-30mins of Stressfull talking he agreed to take the ram sticks back, next day the delivery boy came to pickup the sticks, he accepted the 1st stick and said "oh this looks like the one i saw on the site, and said ok this one's fine, idk on what merit does flipkart employees its delivery personnel, he took the 2nd stick and said, it doesnt look like the on the site" i replied "if it would, then wouldn't i use it, the seller gave me fake and duplicate ram sticks", but he seemed to have no brains and kept repeating that sir "please give the site like the one on the site", after feeding the data into his minuscule brain, he called someone and said "mam the customer is giving a ram which doesn't look like the one on the site" and kept repeating the same line for 10-15 times wasting my time (maybe he was using free jio voice plan), this all happened on 27th, a day after i received the ram sticks

Now, on 28th another person comes to my home and says sir 1 ram stick got accepted and take this, the 2nd ram stick and please make a return request for it again, i said ok and took the 2nd stick back, made a request again for 2nd stick pickup, 10:19 return request created, 6:22 return request cancelled due to "Product Mismatch", he didn't even come to my house to collect the ram stick.

i keep calling the flipkart support but either they put me on hold for eternity, or they keep saying that, senior executives will contact you by 30th march.

Also the delivery date keeps changing on the flipkart site, ram was delivered on 26th then on 27th and then on 28th, like what the hell, is this an e-commerce giant or a local shop??

What I Need To Understand Is How The Hell Does A Return Takes More than 2 return request and 4-5 days, when you can just pick them up and give the refund??

the seller packs junk and sells it to the consumer and flipkart wont even bat an eye to see whats inside the package, but now when i want to return that junk, they will check inside every detail and say "hey this is junk, this is not what we are selling on the website"

and thats literally what i am trying to say, if you are selling 4gigs of ram on your site and that too orignal, then why are you giving me 200rs junk ?

i paid 4700rs for this.

1 More Thing, i Bought the items from the seller Revoox, Then The Shipment says Acme Technologies, now if i try to go to the order page and review revoox it says "not from this seller" and if i try to rate RetailNet(i brought other items from this seller) it says you bought "Corsair DDR3 ram from this seller", what kind of product takes 3 sellers ?

I Want An Answer, And I Am Not Going To let It Go easily, consumer courts will make flipkart pay more than the ram price, and they are going to regret the kind of behavior they are doing.

Proofs attached Below

I ordered Power bank INTEX PB2K 2000mAh on March23..and this product delivered to me on March28 on Flipkart at 5pm..Now this product is not at all working..Now plz tell me what I have to do??plz help me..Even the packed product is not having any booklet like user guide manual..its not showing any guarantee or replace of the product when it is having any damage of the product while it is shipping.

moncey T Maliackal
Monday, March 27, 2017 9:29 PM
,
I have purchased a Lenova VIBE K5 PLUS mobile model A6020a46 bearing
IMEI 1 No:[protected] and IMEI :2 No:-[protected] by flipcart
@ Rs 7500/-and the same is delivered to me on 08.10.2016.
Now the mobile is not working and i give it to the service centre at
kottayam Kerala. I lost the bill and receipt of the same.
For getting the free service i need a billcopy. Hence I request your
goodself kindly send me a copy of my purchase Bill to me at the
earliest. I have ordered the item through my mobile number [protected].
Moncey T Maliackal
Thanavelil House
Vadavathoor post
Kottayam District
Kerala Pin-686010

Me order 2 mobile online on 8 march nd 15 march delivery ekart but when me open box i see only one mobile ..one is missing. i complaint to flipkart authority .flipkart authority says your mobile is delivered what i do.mera mobile nhi mil.raha h maine plipkart walo ko call karke yya tha toh unhone kha ki hm jald hi btatae h lekin phir unhone kha ki hmne aapko phone delivery kar di h..

I have ordered ALOE VEDA CASTOR DISTIL OIL, yesterday and made an online payment. After that i reieved a text from SBI THAT YOUR AMOUNT HAS BEEN DEBITED & TRANSFERED TO FLIPCART ACCOUNT. reference no. PZT[protected]IGABAMOER0. After that i got a sms from flipcart that we are checking our account if your payment will show we will proceed further to dispatch your order & if not we will refund your amount automatically in your account for more info check mail. BUT STILL I HAVENT GOT MY AMOUNT BACK IN MY ACCOUNT AND NO EMAIL HAS BEEN COME INTO MY GMAIL ACCOUNT FROM THEIR SIDE. I have ordered the product again as i need it on urgent basis & dis time i was scared so ordered it in cash on DeliverY. I HOPE YOU ALL WILL LOOK INTO THIS MATTER ON HIGH PRIORITY. ALWZ REMEMBER WORD OF MOUTH IS A GOOD SOURCE OF ADVERTISING & ALSO NEGATIVE SOURCE OF ADVERTISING. SO REQUEST YOU TO ENHANCE YOUR SERVICE QUALITY.TX[protected] ORDER NO. SOFIA - [protected], [protected]@gmail.com, PATNA

I have placed an order for the HP Pro Book on the 15th of March the 1st promised delivery was on the 19th of March which later got extended to 24th March and now to 29th March and yet there is no sign of it being delivered on the promised date as there is no movement of the shipment on the tracking system. The status since the 15th till dates dhows as "Approved"

I have been in touch with the Flipkart Customer Support team however neither are they able to resolve the problem nor are they able to provide me with an explanation for the delay..

One I would really like to know the reason for delay rather then the standard answer and also finally when can i expect to finally have this product delivered if at all.

On 22nd March I have purchased Lenovo P2 from Flipkart website... Then 23rd March I got this product... After that I have informed Flipkart it's FM and GPS not working... Flipkart told me to update the mobile software and I have done that. Still facing that issue so called Flipkart yesterday regarding replacement or refund... Now I cannot even login to my FlipKart account... And my mobile is restating randomly... Seriously I want my refund and please unblock my account... What kind of behaviour is this blocking customer account?

Flipkart mai 27to 29march ka offer chal raha h. aur usme samsung on8 mobile ki price flipkart ne apne main page pe aur offers mai 13490rs show kar rakhi hai .
but jab maine buy now kiya to uski price badkr 15900rs ho gayi esa maine kahi bar kiya . is se ye sabit hota hai ki flipkart customer ko sirf jansha de rahi apni website par traffic badane ke liye offers par galat price ka use kar rahi hai.
so sir took into this matter and solve problem.

As I was unable to get the item at my locality, the item was returned. I was notified that the refund will be credited to my card by 21-Mar-2017. But it's 27-Mar-2017 and I didn't get my refund back. In Order Details in My Orders in the flip kart app it shows that the Refund status is completed and it shows a return ID. But i did not get the refund in my bank account.

Product defect (started within two days of purchase)
I purchased moto M two days back which cost 17000 rs and today i started facing lot of issue with phone. Vibrator is giving very bad sound. Even after switching of the vibrator it still vibrates. Pissed off with the service and product. Either this should be sorted out or my money back asap. I have been using flipkart service from 1 year. This has happened earlier as well.

The lodged complaint docket no. IN1702091317091317062234859 was never resolved which was against Invoice No. F03B8MH17-466 dated 21.06.2016

I had purchased Lenovo vibe k5 note mobile on 3rd February 2017 which is not working propery as its battary is not as good as expected according to its battary power.

Therefore, I want to return it and would like to purchase another mobile through flip cart.

plz tell me that can it be...

Please help me with order no. OD[protected], matrix 1 Biolage
serum. I was shocked to see the product while unpacking it yesterday i.e.
26th march 2017, it was some pritty old bottle of wrong product with no.
batch no. & other description details. It is just like filling a water in
five year old bottle.
I called customer care, so they are giving damn excuse of 72 hours. Here I
want to add that i requested a call back on Sunday i.e. 26th March 2017 as
well but i didn't received any call.
Attaching the image of product which i received & ordered.
Kindly help me by providing value for money.

This power bank is not working...so i want to refund my money but flipkat is not agree with my opinion ..so plz request u to refund my money...because i am not satisfied for this product now i want to change the product...

I ordered for lenovo vibe k5 note on 22 March '17, and i got the status updates for the same, even when its delivered.But when i opened the pack and see, i could see Motoe3 worth 8000/- in it ..such a great shock for me !

I purchased the LeEco-1S mobile on[protected] after using this item automatically switched off on march 2017 & now presently this item not working condition and i already contacted customercare but no use.Also there is warranty for 1 year. I kindly request you to replace your item or refund my money. Sold By : WS Retail Services Pvt. Ltd., Warehouse Address: SND WAREHOUSE, SHED NO: C1, DOOR NO 4/195, REDHILLS-AMBATTUR ROAD, PUZHAL VILLAGE, CHENNAI, TAMIL NADU, India - 600062 VAT/TIN: [protected] Order ID: OD[protected] Retail Invoices/Bill Invoice No : CHN_PUZHAL_[protected] Dt: 24.08.2016.
Billing Address Shipping Address : Govindarajulu, 242, V.K.Road, V.R.Layout, Peelamedu, Peelamedu railway Station, Coimbatore - 641004, Tamilnadu.
PL-F16237609
S:S[protected] NDD
COD : Rs.9999.00
PRODUCT : HANSET/VU42974 LEECO [protected] "[protected]" QTY:1 PRICE: Rs.9522.86 TAX:Rs. 476.14
TOTAL: Rs . 9999.00

*This is a computer generated invoice. (Authorized Signatory) Ordered Through : Flipkart.com Customer Care :[protected] || www.flipkart.com/support we will return the item, with the original Brand box/price tag, original packing and invoice
Regd. office: WS Retail Services Private Limited, Ozone Manay Tech Park, No 56/18, 'B' Block, 9th Floor, Garvebhavipalya, Hosur Road, Bangalore-560068, Karnataka, India.