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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1888

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M
Milind Haria
from Mumbai, Maharashtra
Mar 3, 2017
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Address: Thane, Maharashtra, 421302
Website: flipkart.com

I ordered a redmi note 4 but this guys cancelled my order without any valid reason. if they cant complete the order then y they r taking order. bloody peoples. OD[protected] this is my order id.
+1 photos
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    S
    Sahilakram
    from Noida, Uttar Pradesh
    Mar 3, 2017
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110608
    Website: www.flipkart.com

    My name is sahil akram. I work on Aiims. I am writing this complain against Flipkart.com. The reason for writing the complain is because i purchase Samsung A9 Pro in gold colour from flipkart on 23rd of Feb 2017 whereas the delivery came to me on 27th of Feb 2017. There were two people on bike who came with only my delivery. I paid them rs 32490 and they handed the delivery to me. There was a cartoon box taped and once i open the cartoon box there was a phone box inside the cartoon box. Once i open the phone box there was no phone inside the box at the place of phone space. i have checked the box internally as well but there was no phone. I was so worried about how does it possible. So at the same time i called to customercare and had a talk where i was told that not to worry i would get the delivery by 28th feb but at that day i wont get any delivery rather i get the mail stating that i need to wait till 1st march 2:30pm but again on 1st march nothing got happened and agian when i called on 2nd march again i was told to wait till 24 more hours but today a mail was send that ''We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history." Do you know one thing it is just my 1st purhase. please help me on it. The order id is OD[protected].
    May 10, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 03, 2017
    Flipkart Customer Care's response
    Spoke with customer and informed to him that the issue had already been escalated and informed to him to give us some time so that we can update you on this. Customer said he had already paid the amount so informed to him that our team is already working on this kindly provide some time
    Mar 06, 2017
    Updated by Sahilakram
    Dear Sir/madam,

    I got a call from a guy 2 days back stating that he will get back to me with possible resolutions. When i asked when did you get back with resolution, i was told with in 24 to 48 hours which has already .been passed but still i wont get any delivery neither the guy came back with resolution. Kindly help me out. Also please suggest the further way so that i can get the justice.
    Mar 09, 2017
    Updated by Sahilakram
    Dear Sir/madam,

    I got a call from flipkart stating that they are not going to process the request in the other means they are directly telling that they are not going to provide the phone to me and also telling that they have proof of it that they have send me the product whereas i have not received it. So i asked them a clear mail stating that they has denied on all that mean. So further assist me to register a complain against the company in the legal way. i am very thankful for the way you helped me, further please help me file the legal complain. I really do not want to leave the company.
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      ا
      اعیاض
      from Srinagar, Jammu and Kashmir
      Mar 3, 2017
      Resolved
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      Resolved

      Lenovo K5 Plus

      Address: Bangalore, Karnataka, 190008
      Website: www.flipkart.com

      My phone Lenovo K5 Plus had some problems so I requested for return and I was offered replacement but that didn't took place due to communication error.Now I ask for refund of same since I'didnt get the replacement within timelines, but they offer replacement again which I no longer need.
      Last time the problem was same and I was offered refund 2nd time as the replacement didn't took place due to some issues with seller.
      Now...
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      T
      Thanarajj
      from Chennai, Tamil Nadu
      Mar 3, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka, 560029
      Website: Flipkart

      I bought Motorola CT202I corded telephone, it stopped working, am under warranty period but no motorola service or customer care doesn't care about this am fed up by contacting them they keep redirect and all are telling they will take only mobile phones. am wondering why they gave warranty to corded phone. Flipkart please take responsibility.

      Order Id: OD[protected]
      Order Date:[protected], 02:23 PM
      Invoice No: F0DOBMH17-332
      VAT/TIN No: [protected]
      Invoice Date:[protected], 10:21 AM

      having one year warranty. and flipkart told me to contact motorola
      and motorola are telling they cant do any service on corded telephone.
      I trust flipkart by seeing the product information and warranty details but they are cheating me.
      Apr 13, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 09, 2017
      Flipkart Customer Care's response
      Spoke with customer as he said that he had purchased motorola cordless phone and there were some issue in that phone so he had contacted to the service center but they said that they only repair mobiles not the cordless phones.
      So informed to customer that we will escalate the issue to the relevant stake holders kindly request you to give some time.
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        D
        deepak4490
        from Delhi, Delhi
        Mar 3, 2017
        Resolved
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        Resolved

        Address: Faridabad, Haryana, 121001
        Website: flipkart & flipkart seller turecom retail

        Bina bola mara order canel kar diya or muja call kar ka bhi nhi batya jaba mana call kar ka apporv karna ko bola tho ans asia jis ka kyo matlb nhi bus sorry sir sir kar rha hai muja iss sa kya matlb jaba mana order kara hai tho muja mara order chya my order no. OD[protected] flipkart wala bola rha hai hum na apka order cancel nhi kara ager app logo na nhi kya tho mara order do na fir retail sa muja kya matlb m tho flipkart ko janta ho
        Apr 11, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Mar 03, 2017
        Updated by deepak4490
        ek baat or flipkart galta kam kar rha hai ... apni site par redmi note 4 ki sale 12 noon dikha kar 11.59 am par apna kar rha hai .. yha m 3 time not kara or bat kari tho bola rha hai asia nhi ho sakta mana jao screen print send kara hai uss m check karna inna mara order m time kya aa rha hai muja iss ka liya jawad chya 12 noon dikha kar sale phela open kyo ho rhi hai ... redmi ki site par pura 12 baja open ho rhi hai fir inki site par time chang kasa...
        Mar 03, 2017
        Updated by deepak4490
        screen print my order

        Mar 03, 2017
        Updated by deepak4490
        check this time jhut bolti hai dakho mara order 11.59 am par book hua tha or issa phela wala bhi order 11.59 am par book hua .. ager flipkart ko apna logo ka phone dana hai tho sale kyo laga rhi hai logo ko dohka kyo da rha ho band kar do ager bas ki nhi ap logo ko service nhi da sakta vada karna sa kya huga
        Verified Support
        Mar 09, 2017
        Flipkart Customer Care's response
        We have already addressed the customer's concern. As per our records, customer has ordered the same phone many times. Hence, we had cancelled the order as per our policy. We are closing the complaint from our side.
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          A
          arjun091287
          from Bengaluru, Karnataka
          Mar 3, 2017
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          Address: Ernakulam, Kerala, 683101

          I am boking Samsung galaxy on 8 mobile phone but you sended Samsung j7 mobile phone today's i confirm you sended wrongs mobile phone
          +3 photos
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            J
            jaysukh_2092
            from Surat, Gujarat
            Mar 3, 2017
            Resolved
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            Resolved

            Address: Surat, Gujarat, 395010

            I purchase Samsung LED tv 32" on 17th feb 2017 worth ruppes 17790,
            after i cancled my order on same day but stii(till 3 march 2017) i am not getting my refund back.

            I contact flipkart customer care several time for this issue.
            But they didn't provide some positive reply.
            Here i attach my order detail

            Kindly solve this problem as soon as possible.Please Sir/Madam.

            Thank you
            Regards,
            Jaysukh Vala
            [protected]
            Apr 11, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 09, 2017
            Flipkart Customer Care's response
            We can see that the issue has already been addressed by our concerned team.
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              S
              samhita01
              from Pune, Maharashtra
              Mar 2, 2017
              Resolved
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              Resolved

              Address: 400709
              Website: www.flipkart.com

              I have purchased a SWISS MILITARY watch (SM34042.04) on 5th October 2016 from flipkart retail with your reference . Now I can see there is no stamped valid warranty card .
              I have also mailed and called the seller Sky Bird INC. multiple times but didn't got a single response from them.
              I want the warranty card with duly stamped so that I can avail warranty anywhere if I face any problem with the watch.
              When can I expect the card?
              +3 photos
              Apr 11, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 09, 2017
              Flipkart Customer Care's response
              We have escalated this issue to our internal team. We will get in touch with the customer for a resolution.
              Shoe rack cloth totally damage. Because it was an old stock. replace it immedieatly Otherwise i will go to consumer court

              Warranty card for Swiss Military Watch not received - Comment #2672176 - Image #0
              Warranty card for Swiss Military Watch not received - Comment #2672176 - Image #1
              I need PCB layout for this tablet please send to me as soon as possible
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                R
                rchjain
                from Mumbai, Maharashtra
                Mar 2, 2017
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 382481

                I had given an order for purchase of above mentioned phone as against by back scheme. Order ID (OD[protected].The Piece receipt was defective product.
                The product was return back from your side mentioned that new product was not in stock. After one week I had received refund amount as I paid.

                Till date I had not received amount of Rs.6200/- credited against my Phone which was taken by you as against by back.

                From last two month I am talking with your Officer but not give me answer How I can get my Refund or Back or mobile back.

                Traking Id is FMPR[protected]

                Ramesh H.Jain
                P-103 Green city Arjun Ashram Road
                Nirnay Nager Chandolodiya Ahmedabad-382481
                Apr 11, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 09, 2017
                Flipkart Customer Care's response
                Spoke to customer and he gave alternate email id rame****@***.coop
                but unable to send detail hence reset pin done and giving detail manually on call. Customer asked to call after 1 hr hence followup set.
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                  S
                  swati dinodia
                  from Patna, Bihar
                  Mar 2, 2017
                  Resolved
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                  Resolved

                  Address: Sirsa, Haryana, 125055
                  Website: [email protected]

                  Today i select some cosmetic items for purchase by cash on delivery but when i order for this item list which is above rs. 500+ ...then sudden they call extra delivery charge from me. question arose on my mind that why should i pay extra charge for those cosmetic items. its my favorite flipkart problem to solve my issue not my problem to charge extra charge. i have option to purchase on other websites but i believe on flipkart because i always purchase online shopping with it. solve the issue as soon as possible if not please reply that why i go to on other websites
                  Apr 11, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 09, 2017
                  Flipkart Customer Care's response
                  We can see that the customer's concern has already been addressed.
                  Dear swati dinodia,

                  As described above, you need not to pay any extra delivery charges more than the product cost. But u must ensure that with your order summary whether they asked for any delivery charges. If they asked any delivery charges in your order summary means u have to pay those amount. Otherwise u need not to accept that order and write a complaint to "[protected]@flipcart.com" to resolve this.

                  ANGURAJ K
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                    S
                    soni5351
                    from Shamgarh, Madhya Pradesh
                    Mar 2, 2017
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                    Address: Indore, Madhya Pradesh, 452001
                    Website: Flipkart

                    Dear sir, i have purchased one mobile from flipkart on 25/02/2017 as well as my payment was also deduct same time when i purchased but my order was not confirmed and now flipkart company said that your payment was not received... I already proved it that the payment was credited, now sir i would like to request that please resolve my query and send my mobile as soon as possible. Sandeep soni txn id:-tx[protected].
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      princebansal2908
                      from Delhi, Delhi
                      Mar 2, 2017
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                      Address: Gurgaon, Haryana, 122001
                      Website: www.flipkart.com

                      Dear Sir/ Mam

                      My registered email id on flipkart is [protected]@gmail.com and registered contact no. is [protected].
                      I have purchased one product with order id OD[protected]Redmi note 4). On 27-feb-2017 i have initiated replacemet request for my phone due to many issues like overheating, battery charging and discharging, charger ejecting etc. On 28-feb-2017 i have received call from flipkart but the call was not audible so call got disconncted and later on the replacement request was cancelled by flipkart.
                      Then again i called fipkart they said please follow some troubleshooting procedures and then call us we will do smartcheck and approve your return request. After performing trouble shooting guidelines, i called flipkart and said we will arrange a technicial visit not smartcheck.sometimes they say ewe will do smartcheck and sometimes they say we will arrange tech visit. so i said i am i am doing job and i can attend tech visit after my office hours, they sai ok . later on i received call from technician and he said i can come between 10am to 6pm.
                      this is not possible for me as i cannot waste my one day salary for this and there is no one in my home who can attend the technician
                      So you are requested to approve my refund request as there is no other option because i can not call again and again i also have work of mine.
                      further i have all the call recording that i had done with flipkart, i[censored] want i can share with you.
                      Flipkart customer support has been notified about the posted complaint.
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                        P
                        Pradeepkmishra
                        from Bengaluru, Karnataka
                        Mar 2, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore Rural, Karnataka, 562123

                        Ive ordered samsung on8
                        Due to some reasons ive cancelled it.after 10 days also i haven't received my money.i have called flipkart.but they took no action regarding that.they told me the same procedures.i have contacted my bank.and they said amount has been credited by flipkart yet.they gave 8 days time.now its too long and i have not received anything.flipkart is just a lier.
                        Apr 13, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 09, 2017
                        Flipkart Customer Care's response
                        We had cancelled the order on 16th Feb 2016 and same day we had initiated refund. And we had provided the information that within 5 business days it will reflect in his account. When customer came back stating that he hasn't received the refund we said the customer to go to the bank and raise a dispute. We have refunded the amount and we are closing the case from our side.
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                          T
                          tarak_ray
                          from Pune, Maharashtra
                          Mar 2, 2017
                          Resolved
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                          Resolved

                          Address: 560034
                          Website: www.flipcart.com

                          Dear Sir/ Madam,
                          Purchased vide Order no. OD[protected] & order date: 01.03.2016
                          After few days of purchase we faced following problems in the refrigerator:
                          1. The thermostat is not working most probably, resulting ice accumulation in the deep fridge.
                          2. The defroster knob is not working, sometimes
                          3. The indoor light is not working
                          4. The bellow gasket in the front door has been squeezed within few days of its delivery, resulting leakage of cold air & condensate at outside and more electricity consumption. Once they have replaced the bellow gasket of front door, but after one week same problem faced.
                          5. The plastic retainers were not good ones. The same are being coming out from the refrigerator body, for which we can't store bottles in the door cabinet
                          Further raised complain, but no support from them.
                          Now they are telling regarding manufacturing company's inability to support anymore and Flipcart is considering for refund for the faulty product, but the package box is required for refund. And for which they have not suggested me earlier to keep the same for lifetime. On this view, message comes from Flipcart that there is doubt on Flipcart's intension on customer support, as they are asking the packing box after almost one year after purchase (since last almost 8 months, I'm following up for replacement of the faulty product, but nobody from Flipcart asked to keep the packing box. And nobody preserves the packing box of household appliances for long time. I have preserved the same for one month, as per Flipcart's return policy. I have asked them for replacement of the faulty refrigerator since facing problems.

                          Hence, my request to appropriate authority to take care of the issue and to give proper justice in this regard. I need the refund, which they have agreed, but without the packing box (for which, they may deduct reasonable amount from refund amount)
                          Regards
                          T. K. Ray
                          +7 photos
                          May 9, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 09, 2017
                          Flipkart Customer Care's response
                          Customer issue has already been addressed by Flipkart and resolution on action needed is been provided.
                          Mar 11, 2017
                          Updated by tarak_ray
                          I have received last e-mail from Flipcart on 27.02.2017 and same day I have replied, copy of those were already attached with
                          this complaint. Neither any response nor any update regarding the issue, I have received from Flipcart after my mail on
                          27.02.2017. Hope Flipcart will provide proper, justified and practical solution in this regard.
                          Mar 29, 2017
                          Updated by tarak_ray
                          Not yet any resolution provided by Flipcart. What they are demanding in response on Mar 09, 2017 is baseless. Requesting Forum to take necessary action against them.
                          Apr 10, 2017
                          Updated by tarak_ray
                          No such response yet received from Flipcart. Statement given by Flipcart Customer Care as response in this forum on 09.03.2017 is not true. If it is true, then asking them to share in this open forum what resolution they have provided. Any customer will not expect this type o[censored]nprofessional behavior from a company like Flipcart, which seems a company with a business policy of cheating only.
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                            A
                            AshvinDhaduk
                            from Surat, Gujarat
                            Mar 1, 2017
                            Resolved
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                            Resolved

                            Address: 395010
                            Website: www.flipkart.com

                            I purchased ifb washing machine and I am not satisfied with this product and now i want t return this product but fro flipkart site they not support me and
                            customer care people talk with me ruraly. they not support to customer.
                            so please do the needful.

                            they says that you purchase first time so you dont know etc.

                            and when i want to return then why in site there is option for return and they no take return now.
                            Apr 2, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 02, 2017
                            Flipkart Customer Care's response
                            Issue is already addressed regarding return status as he want to return the product as he is getting lowest price. Explained 10 days replacement policy consider Damaged, Defective, Item not as described
                            Dear Sir
                            I have purchased a Samsung galaxy on8 on 26.11.2016 on emi .Flipkart debited my credit card by total amount of Rs 16099 and also make 6 emi. I raise this issue with hdfc bank, but bank confirmed that emi amount is being credited to flipkart monthly. Please resolve the issue.
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                              K
                              Khushishashi
                              from Bengaluru, Karnataka
                              Mar 1, 2017
                              Resolved
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                              Resolved

                              Address: Bangalore Rural, Karnataka, 562123

                              I have received mitribe A500 mobile through flip cart, when I insert the SIM card it is not working & if I search the network it is not searching & both SIM slit is not wirking, Am struggling from yesterday, what happen in the mobile I could not found & I called customer care they are not responding properly, I have received on 27-Feb solve this issue.
                              Apr 11, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 08, 2017
                              Flipkart Customer Care's response
                              Spoke to customer and informed replacement is already approved and today product is out for delivery customer agreed.
                              I have received mitribe A500 mobile on 27-Feb when I insert the SIM card network is not selecting in both SIM area kindly solve this issue or replace this handset ASAP

                              Your
                              Shashikirana

                              New Mobile is not Working - Comment #2671328 - Image #0
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                                M
                                Mazher_c19
                                Mar 1, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600066
                                Website: FLIPKART

                                I ordered redmi note 4 on february 22 as cod and the delivery date supposed to be february 25.in the mean time i saw the option to make the payment and i made the e payment. I received the product and the courier guy asked us to pay the amount as it wasn't updated in their server. I called flipkart customer care and they promised it will be resolved in 24 hours. Still it didn't get resolved instead they extended the date of delivery. Useless service. When you can't keep up the promise please ask flipkart to # off from the market and not to irritate. They are capable to resolve the issues instead they extend the dates easily whereas they don't understand the value of a customer. I booked this phone for my wife and that special moment has gone. Will never use flipkart ever. I hate their service. They could have easily resolved by informing courier person to deliver and they will take responsibility ensuring status update in their server. Such a useless service from flipkart. Never expected such #ing service. (Pardon my language) i am so irritated. Will ensure to spoil their reputation as much as i can.
                                Apr 10, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Mar 01, 2017
                                Updated by Mazher_c19
                                FMPC[protected]
                                Verified Support
                                Mar 09, 2017
                                Flipkart Customer Care's response
                                Issue is already addressed by internal team.
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                                  S
                                  s_banerjee
                                  from Kolkata, West Bengal
                                  Mar 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal, 700040
                                  Website: www.flipkart.com

                                  I have made an order to flipkart with order number OD[protected] for a book which costs me Rs. 190+ Rs. 30(delivery charges) = Rs. 220. By receiving the product I can see it is labelled as Rs. 150 cost price.

                                  How a product labelled as Rs. 150 could be sold for Rs. 190 ?!

                                  I need immediate adjustment of my purchasing price.
                                  +2 photos
                                  Apr 13, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 09, 2017
                                  Flipkart Customer Care's response
                                  We have already solved the issue and provide 40 rupees in his wallet as an EGV. Hence, closing the complaint from our side.
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                                    C
                                    Cheated by flipkart
                                    from Noida, Uttar Pradesh
                                    Mar 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: 122001

                                    On 1st March, 2017, I ordered 2 sets of redmi note 4 from my flipkart account. Payment was successful and order was placed. I got confirmation message and email stating that my order will be delivered between 6 mar - 8 mar.

                                    After this when I checked my order in my account, i was surpriesed to see that the order status is cancelled. Reason is:
                                    Due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order with OD[protected].

                                    If seller has to meet this criteria, why was I even allowed to place the order in first place. Also, this condition is no where mentioned in flipkart site or in seller/product profile.

                                    My amount is refunded but when I tried to place the order again, it was out of stock. the problem is, I have to wait for 1 more week now to order this product and I am not sure that next time also same thing will not happen.

                                    Order Id: OD[protected]
                                    Apr 10, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Mar 01, 2017
                                    Updated by Cheated by flipkart
                                    I tried to reach out to Flipkart Grievance Officer number which is provided in the site. however, I keep getting message that this extension is not available. This shows that they do not care about the issues faces by their customers.
                                    Also, mote than half of the complains against flipkart are still unattended.

                                    correct the contact details and care for the feedback of your customers.
                                    Verified Support
                                    Mar 08, 2017
                                    Flipkart Customer Care's response
                                    Spoke to customer and informed due to bulk order placed order was cancelled.
                                    This number is working: +[protected]
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                                      S
                                      Somen Adhikary
                                      from Delhi, Delhi
                                      Mar 1, 2017
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                                      Address: Bangalore Urban, Karnataka, 560013
                                      Website: Flipkart.com

                                      I made payment of 12, 999 in flipkart for Redmi Note 4, but the order is not successful, so please refund my money as soon as possiable...
                                      The ref. no is PZT[protected]IGAAWPEEJ4
                                      +2 photos
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