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Flipkart Complaints & Reviews

2.8
Updated: Apr 28, 2026
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C
Cheated by flipkart
from Noida, Uttar Pradesh
Mar 1, 2017
Resolved
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Resolved

Address: 122001

On 1st March, 2017, I ordered 2 sets of redmi note 4 from my flipkart account. Payment was successful and order was placed. I got confirmation message and email stating that my order will be delivered between 6 mar - 8 mar.

After this when I checked my order in my account, i was surpriesed to see that the order status is cancelled. Reason is:
Due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order with OD[protected].

If seller has to meet this criteria, why was I even allowed to place the order in first place. Also, this condition is no where mentioned in flipkart site or in seller/product profile.

My amount is refunded but when I tried to place the order again, it was out of stock. the problem is, I have to wait for 1 more week now to order this product and I am not sure that next time also same thing will not happen.

Order Id: OD[protected]
Apr 10, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 01, 2017
Updated by Cheated by flipkart
I tried to reach out to Flipkart Grievance Officer number which is provided in the site. however, I keep getting message that this extension is not available. This shows that they do not care about the issues faces by their customers.
Also, mote than half of the complains against flipkart are still unattended.

correct the contact details and care for the feedback of your customers.
Verified Support
Mar 08, 2017
Flipkart Customer Care's response
Spoke to customer and informed due to bulk order placed order was cancelled.
This number is working: +[protected]
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    S
    Somen Adhikary
    from Delhi, Delhi
    Mar 1, 2017
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    Address: Bangalore Urban, Karnataka, 560013
    Website: Flipkart.com

    I made payment of 12, 999 in flipkart for Redmi Note 4, but the order is not successful, so please refund my money as soon as possiable...
    The ref. no is PZT[protected]IGAAWPEEJ4
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      V
      Vishal Rao Mohite
      from Bengaluru, Karnataka
      Mar 1, 2017
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      Address: Bangalore, Karnataka, 560032

      I had submitted a return for my product on 24th feb, portronics speakers.
      Still it has not been picked. Why there is so much delay in the process.
      My details are here -
      Name - vishal rao mohite
      Contact no. - [protected].

      The pick up guy had called but never came for pick up.
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        S
        SachinK150679
        from Delhi, Delhi
        Mar 1, 2017
        Resolved
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        Resolved

        Address: Gurgaon, Haryana, 122002

        This phone never worked for me, from day one it hangs and freezes, no option to hard boot, cant take the battery out to restart, i had to wait till the batter drains out, it is too hot to touch, cant put in pocket, cant hold in hand, too slippery, drops out of hands very often. overall its total waste of 6, 999/- there are better phones available in that price range.

        Order Details
        Order ID: OD[protected] Item)
        Order Date: 4 February, 2017 9:40 PM
        Amount Paid: Rs. 6999 through Cash on delivery
        Sachin [protected]
        1221, sector 43, Gurgaon, shalom-hills school
        Gurgaon, Haryana - 122002

        Update / Your return request against your order - OD[protected] / Feedback requested
        Inbox
        x

        Flipkart.com
        Feb 21 (8 days ago) to me
        Flipkart.com Download APP DOWNLOAD APP

        Hi Customer,
        Greetings from Flipkart.com!
        We regret to inform that seller has disapproved your return request for following items in the Order OD[protected].
        Apr 7, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 03, 2017
        Flipkart Customer Care's response
        We have arranged tech visit and found customer have made physical damage and hence we cant process return.
        Sumsung gallaxy on7 order cancellation To Ramchandra Bopche
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          J
          Jagadeesh Munirathinam
          from Hyderabad, Telangana
          Feb 28, 2017
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          Address: 632315
          Website: Flipkart

          I bought My lenovo vibe k5 Note in flipkart on[protected]. Last 4 days I have one problem with my mobile. During receiving call and touch vibration not working. Please solve the problem.
          Feb 28, 2017
          Updated by Jagadeesh Munirathinam
          Dear Sir, I bought my lenovo vibe k5 Note on[protected] through Flipkart. Last 4 Days I have one problem with my Mobile . In my mobile vibration not working During receive call and touch vibration Please solve the problem.
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            V
            Vijayalakshmi Umapathy
            from Bengaluru, Karnataka
            Feb 28, 2017
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            Address: New Delhi, Delhi

            I ordered for 39 size, but I got 38 size. I'm really disappointed pl do the needful. This time only I got a better product but size is not fitting bcos u send a smaller size. Pl don't repeat and cheat yr valuable customers. I'm really very very...
            .

            ... disappointed. I need canvas shoes urgently. I'm very busy with my work so I can't go and buy another shoe. Pl return the money or give a bigger size which I ordered.
            Flipkart customer support has been notified about the posted complaint.
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              S
              sgrover
              from Delhi, Delhi
              Feb 28, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi, 110027
              Website: www.flipkart.com

              I bought office chairs from flipkart for Rs14000 (Order #OD[protected] and the one of the chair got damaged within two days. Two wheels of the chair came out. I requested for the replacement by sending an email to flipkart and a person came to repair the chair. He stated that if any damage happens to the chair this time the same will be returned and our money will be refunded. We trusted him & kept the chairs. The very next day the same wheel again came out.

              The chairs are made of bad quality material. I have called and sent email to flipkart for return & refund. I always get a response that flipkart team will get back to us which has never happened. And now instead of returning the product, I am being asked to get in touch with the seller.

              I bought the product from flipkart and not the seller directly, it is flipkart's responsibility to get the issue fixed. Pathetic customer service and cheap products sold on flipkart. I want the product to be picked up and need my money back.
              Apr 5, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Mar 02, 2017
              Updated by sgrover
              Pathetic customer service of Flipkart no resolution received till date. Flipkart is a fraud company selling defective products. Cheap...
              Verified Support
              Mar 02, 2017
              Flipkart Customer Care's response
              We have already informed customer to get in touch with brand for product service as per policy.
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                À
                रोशन लांडे
                from Pune, Maharashtra
                Feb 28, 2017
                Resolved
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                Resolved

                Address: 411001
                Website: FLIPKART

                As i ordered redmi note 4 on 22.02.2017 and the product should deliver by 26.02.2017.
                I have call 7 to 8 times in two days but till now no response received by flipkart & their team.
                Its very shameful to hear that flipkart are not doing good job & services.
                And also we have paid amount on 22.02.2017
                May 24, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 18, 2017
                Flipkart Customer Care's response
                Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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                  P
                  pvjraghavan
                  from Chennai, Tamil Nadu
                  Feb 28, 2017
                  Resolved
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                  Resolved

                  Address: 600021
                  Website: www.flipkart.com

                  I ordered Redmi Note 4 on Feb 22 and flipkart assured me delivery on or before Feb 27. Today is Feb 28 still my order is not yet shipped, it is in approved state only. Flipkart agent is telling the issue will be resolved by March 1 which is effective next sale date for Redmi note 4. I had an option to buy the phone from mi.com directly but I wanted the phone on or before 1 March so I choose flipkart. I wanted this to be a gift for my sister’s anniversary, this will be delayed. What is the use of assurance if that cannot be fulfilled? Everytime I have to follow-up for updates, I am not receiving any updates about delay in the product. I am cancelling my order and don’t even claim you will assure customer satisfaction. IF YOU CANNOT FULFILL PLEASE DON'T GIVE ASSURANCE.

                  ​CASH ON DELIVERY = LAST PRIORITY
                  Apr 10, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 08, 2017
                  Flipkart Customer Care's response
                  Issue is addressed order was cancelled due to delay in shipping.
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                    R
                    ranu0788
                    from Noida, Uttar Pradesh
                    Feb 28, 2017
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.flipkart.com

                    Order NO: OD[protected]
                    Name : RAMESH GUPTA
                    What a pathetic service Flipkart is providing. I placed an order for Motorola E3 power on 21st Feb 17 but today is 28 Feb 17 & I am still without handset.
                    Mean while the order is out for delivery in Sector -110 noida & presently it is Ghaziabad Hub, What a great Automation & service Flipkart while order should be come in Noida sector 11.
                    These guys really sucks.
                    Today I call to the CCE & ask the status of my order, the same thing they repeat-It will deliver to you in 2 working days & when i asked them to transfer the call to the senior then after after holding 15 to 20 minutes call hanged up automatically.
                    I am attaching some screenshot for all the status of my order.
                    Please check that & let me know when will i received the order .

                    I recommend all the customer please go to any other E-commerce portal like Amazon India or Snapdeal instead of Flipkart if you want faster & on time delivery.
                    Flipkart customer support has been notified about the posted complaint.
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                      M
                      Mayur S Adoni
                      from Namakkal, Tamil Nadu
                      Feb 28, 2017
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      Sir, I ordered a smart watch(Maya DZ09) on 3rd February 2017 through my Net banking.. I received in 7th and I raised a return request Bcz o[censored]sed product, and product is picked on 9th feb2017 . As per there rules when product received then 4working days refund has to made but after called 4times then but not satisfied reply and on 22nd showing refunded on app but my account not created ...When I call and telling my problem they r telling from my side we refunded successful.. and they r telling to me to go bank and rise complement not get refund!!!

                      I don't know when I made payment successful then I received a reference no. Regarding Debit on my account right?! When flipkart is refunded then they get reference no na...

                      Y should I go bank ?! And put complent not get refund?!!!

                      Flipkart very bad with customers like this type of suggestions...
                      Ur loosing my trust over flipkart

                      My order no. OD[protected]
                      My return I'd.[protected]

                      Please solve my problem and refund my amount ...

                      This is last purchase from flipkart
                      Apr 10, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 06, 2017
                      Flipkart Customer Care's response
                      Spoke to customer he said issue is resolved.
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                        J
                        jitendra.yash84
                        from LILUAH, West Bengal
                        Feb 28, 2017
                        Resolved
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                        Resolved

                        Address: Howrah, West Bengal, 711204
                        Website: www.flipcart.com

                        One day mobile deliver and after delivery when I start the mobile he continuing heating. But CO. Not replace. Flipcart customer service check the mobile through his software link smartchek, problem found but they tell me it's small problem but that small problem today make for me a big problem. Battery decrease in 30 minute and handset heating after 10 to 20 minute.
                        JITENDRA SHARMA
                        [protected]
                        Apr 3, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 02, 2017
                        Flipkart Customer Care's response
                        We have done smart check and found below detail.
                        Smart check done in 5 min usage the batter drain for 2% and heating is 36 Temperature this is not above threshold hence we cant process with return as per policy.
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                          Å
                          Şünny KhüRana
                          from Churachandpur, Manipur
                          Feb 28, 2017
                          Resolved
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                          Resolved

                          Address: 801105
                          Website: www. Flipkart.com

                          I had 664 rs in my flipkart wallet. When I was to withdraw my money it told that please link it with phone pay so I did it.But when I linked with phone pay wallet all my money are gone, it shows 0 rs wallet balance... When I called to flipkart customer care they told me that don't worry we will see it.. but today it would be completing 2 months but flipkart haven't solve my issue...
                          Apr 6, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 02, 2017
                          Flipkart Customer Care's response
                          Hi Team,
                          We are unable to find order detail or register contact number for given complaint.
                          We request you to get in touch with our customer care team on below detail.
                          We're available 24 hours a day.
                          [protected] or[protected]
                          Email :- [protected]@flipkart.com
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                            B
                            Bhaskar Juyal
                            from Bengaluru, Karnataka
                            Feb 27, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560048
                            Website: Flipkart.com

                            We have purchased Oppo f1plus mobile on11.02.2017 against OrderID:OD[protected].And it was deliverred on.15.02.2017 but when we have ooen the box inside mobile was missing, we have already complain to fliokart customer care regarding the issue he has generated retturn request but till date filpkart not refund my amount or new mobile, before 12days i am continuosly follow the issue but any body not responding my mail or call every day he has given next 24hour time.Flipkart company playing with customer.
                            Apr 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 28, 2017
                            Flipkart Customer Care's response
                            Issue already escalated to concerned team and we will soon share the resolution
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                              A
                              Arpit Srivastav
                              from Allahabad, Uttar Pradesh
                              Feb 27, 2017
                              Resolved
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                              Resolved

                              Address: Allahabad, Uttar Pradesh, 276001

                              Please send some seller to this pin - 276001(UP)east
                              I want to buy my new smartphone
                              Moto E 3 power please reply me... fast
                              I have to buy moto E 3 power form ur website filfkart because I trust on filfkart
                              Please send some seller to my city (azamgarh - 276001)as soon as u can because I have to buy this in March

                              Thanking you
                              Arpit Srivastav

                              Email - [protected]@gmail.com
                              May 9, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 02, 2017
                              Flipkart Customer Care's response
                              Hi Team,
                              We are unable to find order detail or register contact number for given complaint.
                              We request you to get in touch with our customer care team on below detail.
                              We're available 24 hours a day.
                              [protected] or[protected]
                              Email :- [protected]@flipkart.com
                              Mar 26, 2017
                              Updated by Arpit Srivastav
                              Same problem again
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                                U
                                U hyder Ali
                                from Mangalore, Karnataka
                                Feb 27, 2017
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                                Address: Dakshina Kannada, Karnataka, 575001
                                Website: www.Flipkart.com

                                I have requested flip kart to provide me refund for the product because of the delay in delivery and they have not initiated any refund regarding this.

                                Purchase initiated by me was on -08 feb 2017 09 PM, I have paid online. After I escalated the matter on 23rd feb and then changed the status to delay in delivery, no tracking id was also provided before this not even now.
                                They didn’t even bother to check if customer received product or not.

                                Delivery still says - pending even after I escalated issue thrice from 24 to 26th nobody bothered to provide me any details. And they are not interested in providing me refund I have mentioned that I have already purchased somewhere else, still no refund initiated.
                                Also I want to bring this to your notice they didn’t pick my call when tried calling again on my flip kart registered mobile number they didn’t pick my call they hung up.

                                order id:OD[protected] .

                                Please help me out .

                                Regards,
                                Mohammed Safwan
                                Flipkart customer support has been notified about the posted complaint.
                                Feb 28, 2017
                                Updated by U hyder Ali
                                NO response from flipkart .

                                Please refund my money, I have already purchased product.
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                                  O
                                  opmail
                                  from Sarahan, Himachal Pradesh
                                  Mar 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 781025

                                  I bought a samsung galaxy j5-2016 on 9th August 2016 through flipkart.
                                  My order id is[protected]: my phone no: [protected]; as this was gifted to me by one of my family members, so i didn't have access to the flipkart account through which it was ordered.

                                  Therefore I request you to kindly help me to get the copy of the invoice to my email Id as early as possible.

                                  Order ID[protected]
                                  Date of purchase: 9th August 2016
                                  Product: Samsung J5-6 mobile handset.
                                  Mar 8, 2017
                                  Complaint marked as Resolved 
                                  Thanks I got my invoice from flipkart.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    F
                                    Firdosh Rizavi
                                    Feb 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110044
                                    Website: flip cart

                                    Email id - [protected]@gmail.com

                                    Phone no associated with order — [protected]

                                    Order no — od[protected]

                                    Incident id —
                                    In[protected]
                                    Apr 11, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Mar 04, 2017
                                    Flipkart Customer Care's response
                                    Tried to call customer but no response hence followup will be done internally.
                                    Hi sir as my problem is I need bill I have kept somewhere near forgotten not in Gmail is also not there so please can u share me bill to whatsapp number [protected] thank u my bill code is
                                    F0YQ[protected]
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                                      S
                                      shibu1
                                      from Kolkata, West Bengal
                                      Feb 27, 2017
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                                      Address: 700048

                                      Sir,
                                      I am Tapas Kumar Tripathy have purchases a basement bazar analog 31cm watch on 24th Dec, 2016 ( Order no- OD[protected]. Last week i have seen that product is not operated. I such a situation i wan to refund this product to flipkart. I do not know the quality of product in flipkart is so much poor. I am waiting for speedy solution of this problem.
                                      Regards,
                                      Tapas Kumar TripathyMobile- [protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      I purchased a new MotoZplay and that is a used phone because in that phone there is a old history of 23 Jan and I purchased on14 Feb I want remedy because u broke my right
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                                        S
                                        from Siliguri, West Bengal
                                        Feb 27, 2017
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                                        Address: Khordha, Odisha, 751002
                                        Website: Flip cart

                                        Bought bingo t30 gold on 27 Jan 2017.Track id-FMPC[protected].
                                        Now this watch is not switching on.
                                        So contacted today with your office staff pankaj Patel around[protected]hrs.Ref id-
                                        No1- IN[protected]
                                        No2- IN[protected]
                                        Individual told no service center for repair and no refund of money. And no replacement.
                                        Kindly advice, How the company can help me to get refund of money.
                                        I have never seen such a fake company without service center at odisha The product delivered to me.
                                        So I do not have faith on this company.
                                        I want my money back immidiately
                                        Thanks
                                        Ranjan
                                        Odisha
                                        Bhubaneshwar
                                        Flipkart customer support has been notified about the posted complaint.
                                        Dear Sir
                                        I purchased one product - Provogue Lether Sling Bag and paid through credit card AMEX on 31st Jan 17.
                                        Deliver Tracking ID is PGNP[protected] through EKART.

                                        Product was paid but the delivery boy took the cash from home at the time of delivery. Delivery Date is 17-Feb 2017.
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