Flipkart Complaints & Reviews

Flipkart has been delivering the damaged goods with out having checked the devices properly.

I had three consecutive bitter experiences with FLIPKART of late.

I had ordered for Redmi 3S Prime on 16/11/2016, got it delivered with in 3 days. later I found that device has got some problem with Charging issue, got it replaced with new device later in another 2 days.

To my surprise I found that device was also having display issue and complained abt the same to FLIPkart and got my refunded.

now the problem is, I have ordered the above device through HDFC BANK EMI, where in I was charged transactions charges by the bank which will refunded as per BANK's Policy.

Since the mistake was from FLIPKART, why should I bear those charges for no reason from my side.

In my case, I strictly blame FLIPKART because the above mentioned device was sold exclusive through FLIPKART.

secondly:

I have Ordered ASUS ZENFONE 3 LASER from FLIPKART again on 19/12/2016, after few days I found that this particular device has got problem with its camera ( I was told by TECHNICIAN ASUS Customer care)

this is how my experience goes with FIPKART.

I would like to know whether sellers are taking advantage in selling the damaged products through FLIPKART during their BIG BILLION sale offer or FLIPkart is encouraging such kind of activities indirectly.

Is this the way CORPORATES are making money from innocent public.

When we try to complain about the same to them just after specified return policy period, they just wash their hands by asking the customer to contact the manufacturer for further services.

Is it not their RESPONSIBILITY to check the authentification of RESELLER or quality of the products they sell.

A product(Book) to be delivered on 9 Jan 2017 is yet to be delivered.

Earlier, flipkart was a effective way to order a product but now a days its not worth that much. I have received 3 defective products continuously which was not expected from such a reputed ecommerce site. 12 days back I received my ear phones which is also defective and they are not making return for the same. Instead of listening my issue, they were telling me the 10-day return policy.
I want to return the defective ear phones worth of Rs. 899, please help me.

My order id is OD[protected]

I have called[protected] Flipkart Customer Support many times for the refund of a lenovo phab 2 purchased in the month of december 2016, found defective and returned back. The return process is complete on first week and i have recording of call they told m your product should be return and also refund your creadit card. The return is accepted but he refund is not processed. So tired of making follow ups for this issue.

and i have also recording of flipkard exucutive she told m your product should be return and i also transfer your money in your credit card but it no return.

My order is cancel from flipkart and its order Id - OD[protected] and flipkart not refund till 55 days is already going..now i want your help please govenement of india help me..what can i do now and flipkart not answering me

Bought Iphone 7 from flipkart on Order ID: OD[protected] Item). I bought this phone on exchange scheme. The total amount of Iphone 7 was Rs 60000 but in exhange of Iphone 6 of Rs13410, I booked this phone in Rs 46640.
Order Date: 8 January, 2017 . They promised me to deliver phone on 10 January 2017. Executive came to my doorstep.and deliver me the phone and took my iphone 6 .I paid Rs 46640 to the delivery boy. When i opened the box www.flipkart.com/of new iphone 7 . the box was filled with full of sugar. I really got shocked and pissed off. There was no phone in the box.The box was packed as the new box only.Then i called customer and register my complaint, and they said we can only refund Rs 46640 which is the phone price and not my Iphone 6.

Dear Flipkart Team:

Regarding Order id: OD[protected] [Incident: IN[protected]]

What do you mean by--- " items you've purchased are for reselling and not for personal use" ?

What suggestions, limitations, do's & dont's --your system (Flipkart ) wants to feed to customer ?

What are the prerequisite of flipkart purchasing ?

Is there any restriction in the market that one customer can not purchase more than one item OR several items for his/her family OR for own use .

Why flipkart system accepted my Order on 10th Jan'17 without any background verification ?

Why have you cancelled my Order without any information? You are doing your business in an " unscrupulous" way . During item Order, flipkart system accepted my order without any purchasing history verification & you people are doing "Order Cancellation " without any information cascading to customer.

What type of C -category system you are handling ?

Why system was showing :

"
Item shipped. ekart Logistics : FMPP[protected] .
Wed, 11th Jan01:29 pm Kolkata
Received at Kolkata Sort Facility
Wed, 11th Jan12:40 am Kolkata
Dispatched to Kolkata Sort Facility
Tue, 10th Jan08:10 pm Secunderabad
Received at Medchal Sort Facility
Tue, 10th Jan07:02 pm hyderabad_medchal_01
Your item has been dispatched
Tue, 10th Jan07:02 pm Secunderabad
Dispatched to Medchal Sort Facility
Tue, 10th Jan07:02 pm Secunderabad
Shipment in-scanned at Medchal Sort Facility "

Hello Pritam,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would mean that any new order you attempt to place will also get cancelled.

We are concerned and would like to understand the issues you are facing. Please reply to this email and we'll get back to you with an update.

Thanks
Flipkart

Regards,
SANJIVANI DEVKATE
Flipkart Customer Support

Hello,
My name is Rajashekhar Dasari, i have booked a mobile on 10th of this month and the promised delivery date was 12th of Jan i.e. Today. when i checked for the status, delivery date got changed to 15th Jan. Immediately i have called customer care for help. they have called me back and when i asked him for the reason, he told me that the date is changed. he is not able to answer m y question. if the date is changed then why did you promise to deliver by 12th Jan ?
One more interesting thing about the GREAT FLIPKART, the mobile phone dispatched from Hyderabad. And i stay in Hyderabad. From Hyderabad to Hyderabad you guys are taking 6 days to deliver ( 10th to 15th ). Even a local non reputed courier delivers in 2 days. IS THIS THE WAY YOU SERVE YOUR CUSTOMERS. LEARN FROM YOUR COMPETITORS.
YOU GUYS REALLY SUCKS. DONT PROMISE IF YOU DONT FULFILL THEM.

Make sure the availability of the products in each city also provide the COD (cash on delivery) like Amazon.
Flipkart have a very very wide range of several products . I also want to purchase many of them at many times but I can't do so because I live in mainpuri U.P. and flipkart don't deliver here and COD is also unavailable.
So I am forced to go to Amazon .
Pradeep Kumar Singh
Mo no [protected]

I brought product from Flip kart its exactly 10 days that I received the product in my hand, they say go to Lenovo service center to fix the problem, the phone is heating up and the battery does not last for more than 4 hrs after 100% charge. Flip kart has delivered the product to my office address and I was on X-mas Holidays, now they say its behind the return policy. I want to raise a complaint or else will file a legal case on the cheaters.

I ordered for 3*2 that is 6 tubes of papulex 100ml cleansing gel. They had advertised 3 tubes in one pack and i ordered for 2 such packs, amounting rs.1658. The amount is taken for whole 6 tubes + delivery charges that is rs. 1658. But i received only 2 tubes instead of 6 tubes and the delivery of product was due for yesterday and came today. I never thought a good naming site will cheat it`s own customer. You can take back your so called "product" and give me back my money.

I am Pinky Roy, i had made an order for mobile Swipe Elite 2 plus on 28th dec 2016 of Rs. 3279/-afterwards i cancelled the item on 31st dec 2016. i received a message refunding of money will be done in 8 working days on 2nd Jan 2017. But in my flipkart profile it is showing that "Refund successful! Rs.3279 has been remitted through original payment mode"and my order ID is OD[protected], but i haven't received any money from flipkart. I want my money. Thank you...

Flipkart Order ID: OD[protected]. The product [Car cover for Maruti Swift Car] delivered on 05.01.2017. It is different from what was offered. the same is not getting fit to my car. I accessed the flipkart mobile app however it is allowing to proceed for returns of the product in spite of repeated tries. No response from the Company as well. It is mentioned in the order that 10 days replacement is guaranteed. However not able to even lodge the same in the app which is not showing any directions/ references once returns page is duly filled up and submitted. Please help in returning the product or even exchanging the product with the offered one. Thanks in advance.

#scam #worstservice #notofilpkart
order id:od[protected]
pl tell me first who confirmed for cancellations?
on what basis it got cancelled
it is kind of dictatorship or what?
i am not a tall happy with customer care agents attitude.
Pl answer the following
1. Since 23rd december why it was not attended seriously
2. Why earlier replacement committed and not done asap
3 why technician not visited as per schedule
4 why i have to follow up everytime
5 why replacement not possible
6. If not replacment then why not to pay the amount on what tv available on site or in market
7.Why further discount not provided if 5 and 6 can not fulfilled.
In whole flipkart has no loss all you are doing is making things worst for customer.
I want replacement or refund amount i what cost it is available.
Or 50% refund to keep existing set as refurbished one.
Why previous request cancelled who confirm the closure?
it was redicolus service first deliver the faulty product then after many follow up accept the replacment and again after many follow up say only can refund money.
Keeping money for more than one month, everyday follow up and at the end sorry.
Pl look into matter properly and resolve as per customer as you cannot say sorry only for your fault you have to bare the cost as well for non professionalism and not giving service as committed

thanks
regards
vivek jain

Hi Guys,
i ordered from www.Flipkart.com
This is my Order no oD[protected]
I got Damaged product i asked many times for refund but no response from FlipKart. Team
i m not accept form flip kart
please Refund my amount
Thanks Regard Dhiraj

Order ID: OD[protected]
Product: D'clair Book Cover for Samsung Galaxy Tab 4 T231

In case you call, please call on [protected] instead of the number thru which the order was placed as that number s no more with me.

I ordered Samsung Galaxy Tab 4 cover as a gift for my friend who lives in different city and it got delivered on 24th Dec evening, when I met my friend and gave him that it was found that the cover size is smaller than the device, I contacted Customer care on 4th Morning through email and I was suggested that due to 10 days return policy they are not going to entertain my request.
I requested them again on the mail that it was just the 11th day and they can be so flexible to exchange this product with the correct size but they again replied with the same set of lines.
I made a call to the customer care and was again told the same thing.
I agree that, I contacted them on the 11th day and that was just because I had to postpone my plan to go my friend's city.
I am not looking forward for the return it's just the exchange that I want with the correct size.
Need help in this regard to at least allow me to exchange this with the correct size else this item of Rs. 435 is a total waste for me.

Yesterday I ordered a Adidas tshirt of Rs 879 (MRP:1500). I received a confirmation message regarding the same. Today while using the app I found that my order got automatically cancelled without any explanation.This is clearly a breach of contract.I request for the details of cancellation of my order.
Thanks and regards Vishesh.
Contact: vishesh.[protected]@Gmail.com

Dear sir,

I am surajit Dutta. I have ordered a book and canceled after that day. My order number is - OD[protected]. It was refund successfully. However I haven't received my refund balance in my bank account. My authorization code for refund is "HUR[protected]".

Therefore I will be grateful to you if you kindly look into this matter as early as possible.

Dear Sir/ Madam
We have placed an order for Mobile in return for One Plus which was picked and broken by your logistic guy. we made the payment took the delivery shown the actual peiece working to your logistic guy.
Shame on flipcart who claims to be indian MNC with ethics has shown no respect for regular customer and damage done by their person not even ackonwldged.
we stopped buying therein afterwards from Flipcart
Thank you and may god give you a right direction so that no body is cheated and hurt like we happened to be

I have received defect redmi note 3 from flipkart (Order id : od[protected] and then raised replacement request but the jeeves (Vendor) rejected the request without properly analyzing the phone. They have the recorded videos which shows that the phone was having a network issues and also internet issues. Refused to provide the videos to me. If a customer is clearly saying that he is not satisfied with the product and wants the replacement/refund, how on earth can you guys make him to use the defect piece. I have requested xiaomi as well to interfere in this issue as the product belongs to them, they are more careless and asked me to get in touch with flipkart as i bought the phone from them and not from mi.com. I need a new phone and compensation of rs 1, 00, 000 for all trauma i faced during this period.