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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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K
Karthi Ganesan
from Bengaluru, Karnataka
Feb 12, 2017
Resolved
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Address: 560061
Website: Flipkart

Team, i had a unpleasant experience with your crazy customer care team regarding replacement of lenovo vibe k5 plus 3 gb (Dark grey, 16 gb) phone. After 5minutes o[censored]sage.. I had realized that the mobile is heating too much where i can boil milk / water. I had plac a request for replacement. The request was placed a week before and till now no one contacted me for replacement and every time i called up your customer care team i receive a ready made response as "your issue has been escalated to the highest level & you will receive a response in the next 24 hrs with out fail". Like this i have received an update for the last 5 days. Not sure when your 24 hrs is going to come. This shows how lethargic way you guys are managing your customers. I don't want any replacement and i have already purchased a new phone from the stores. I want you to take the phone from my & return back my money on priority with out delay. If no response received from ur team in the next 12 hours a case will be filled in consumer court against flip cart. Thanks karthi
Mar 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
Flipkart Customer Care's response
Issue is already addressed.
The courier carrying the product not approcah the client but updated wrong information
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    M
    madhabibhowmick
    Feb 12, 2017
    Resolved
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    Address: Marigaon, Assam, 782410
    Website: www.flipkart.com

    Complaint on the flipkart money.Â

    I was actually trying to withdraw my money Rs. 245 in flipkart app through the phonepe app. I click the withdraw button but I forgot the password of phonepe app so I cancel it after I remember my password I open the flipkart app but in screen it was written Rs.0.

    Now where is my money?
    It is the most worst app I have never seen. I only need my 245 rupees after that no problem
    Mar 20, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Feb 12, 2017
    Updated by madhabibhowmick
    Problem on the flipkart money. 

    I was actually trying to withdraw my money Rs. 245 in flipkart app through the phonepe app. I click the withdraw button but I forgot the password of phonepe app so I cancel it after I remember my password I open the flipkart app but in screen it was written Rs.0.

    Now where is my money?
    I only need my 245 rupees after that no problem I have also submitted a email to flipkart but they did no give any reply
    Verified Support
    Feb 17, 2017
    Flipkart Customer Care's response
    Hi Team,
    We are unable to find order detail or register contact number for given complaint.
    We request you to get in touch with our customer care team on below detail.
    We're available 24 hours a day.
    [protected] or[protected]
    Email :- [protected]@flipkart.com
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      S
      Shakthi VS
      from Chennai, Tamil Nadu
      Feb 12, 2017
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      Address: 611001

      Nagapattinam delivered man name:Bharthiselvan (from sellur) nagapattinam. This man very very late delivery... And unreasonable person...so kindly requesting this person very very waste...ao please immediate action this person sir...
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        P
        pritamc09
        from Bengaluru, Karnataka
        Feb 12, 2017
        Resolved
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        Address: 560043
        Website: flipkart.com

        Recently I purchased an iPhone 6 from flipkart on 8th of Feb 2017, it was supposed to be deliverd on 10th of February
        2017, However due to some reason i could'nt able to recieve the product. So afer discussion with the delivery man,
        we agreed that he is going to deliver the product on 11th Feb 2017, from that day onwards i am not getting any kind of response
        from the team, i reached out to the customer care executive, but they are also giving me false hopes for two days now. They even provided me the
        number of the delivery man but however he doesn't answer his phone and lastly he switched off his mobile.

        I wonder how a reputed e- business firm like flipkart is doing business like this. It is really dispointing.
        Mar 31, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 16, 2017
        Flipkart Customer Care's response
        Spoke with customer and apologies to him regarding the delivery issue and informed to him that we will look into it that such things will not get repeat again in future . Customer said that he tried to call the delivery boy so many times but he was disconnecting the call so apologies to him regarding the issue.
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          A
          Anupama Sasikumar
          from Ernakulam, Kerala
          Feb 12, 2017
          Resolved
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          Address: 680121
          Website: flipkart

          Recently I purchased Printland Back Cover with order id OD[protected] from you and same was delivered to me on 23 January 2017. However I regret to inform you today it got broken of its own Even before using the same for a month.
          I wonder how a reputed e- business firm like flipkart is marketing such kind of product
          Meanwhile I request you to replace with a new cover immediately.
          Mar 20, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 16, 2017
          Flipkart Customer Care's response
          Tried calling the customer in this number "963365****" but unable to reach. So mail sent to customer informing that post replacement policy we would not be able to take back the product.
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            V
            from Thiruvananthapuram, Kerala
            Feb 11, 2017
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            Resolved

            Address: Bangalore, Karnataka, 560034
            Website: Flipkart

            I ordered a lens hood via flipkart. As it didnt fit my lens, I asked for return of the product and refund my money. They gave me a fake reference number of some bank and asked me to follow up.

            I asked them several times and they still not refunded my money and whenever I ask they are providing me a fake bank reference number again and again.

            As they are the vendors, its their responsibility to make sure that the money is returned safe in the customers hands. Still the money is not refunded to my account.

            I have attached a screenshot of their mail along.

            Thanks and regards,
            Varun
            Mar 20, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 17, 2017
            Flipkart Customer Care's response
            Spoke with customer and informed to him that the refund has been successfully done from our side so you have to check with your bank and raise a dispute with the Card issuing bank.
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              R
              Rituraj Mitra
              from Virudunagar, Tamil Nadu
              Feb 11, 2017
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              Address: 560071
              Website: www.flipkart.in

              I ordered a wallet with order id : OD[protected]. I got a message from Flipkart screen shot of which i have attached and the phone no.: [protected] was given to track. When I called and enquired about the delay in delivery, the person told I don't know anything about the delivery or Flipkart.
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                J
                jassisingh
                Feb 11, 2017
                Resolved
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                Resolved

                Address: 147001
                Website: flipkart

                I ordered a product iphone on dated 6 feb, but flipkart techanical team cancel my ordered without intimate me, i he called (by suing rude used) that me i am shopkeeper.

                i holding flipkart account from last three years, and within this time i rodered so many products, teachanical team said they not delivered my ordered product

                the replied screen shot from flipkart attached with mail.

                i wan to know where the flipkart listed in its instruction that a single account ordered not more than one one mobile. if i paied to them who is flipkart whom canceled my order

                regards
                jasiwnder singh
                jassi.[protected]@gmail.com
                +91-[protected]
                Mar 20, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 17, 2017
                Flipkart Customer Care's response
                Issue is addressed by internal escalation team.
                Flipkart is fraud, thay done this to all who actully helped them in growing there business, who helped naibours friends and family members to shop over flipkart. Because of this. There is no future of flipkart. In next 4-5 years they will be finished. I am thankful that amazon is fulfilling all my need. Amazon is great.
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                  C
                  Charul Lodha
                  from Gonda, Uttar Pradesh
                  Feb 11, 2017
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                  Address: Ajmer, Rajasthan, 305801
                  Website: flipkart

                  As I order a men belt on 25 Jan with oder I'd OD[protected] from flipkart which I get on 2nd Feb same day I fill the return request which will accepted by the company and give me the date of pick up but on pickup date they cancelled my request.. then I again fill the return request but again after 2 days It had been cancelled this will happen many times..
                  I called the customer care may time to resolve this problem but they don't give me satisfactory answer and always give me next day date for pick up.. every tym when I fill the request in my flipkart account I will shows that my product is already been picked up but my product is still with me
                  Plz resolve this problem..
                  Flipkart customer support has been notified about the posted complaint.
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                    P
                    P Sudharshan Reddy
                    from Hyderabad, Telangana
                    Feb 11, 2017
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                    Address: Adilabad, Andhra Pradesh, 504106
                    Website: flipcart

                    Order I'd OD[protected]
                    Invoice no F0DDXTS[protected]

                    ORDER ITEM ID [protected]
                    the item you delivered by courier bludart by 30 Jan 2017 but iam not able to use this for some days and
                    Now the problem is it just not working with any sim like Jio Bsnl and airtel simply it saying invalid SIM
                    Unfortunately it is 12 th day afterwards I taken this item iam totally depressed

                    If you can pl replaced it

                    As iam a long time outstanding regular customer request you to look in to matter

                    Why such items being supplying by you witch are not sure about working
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      Prakhar Vyas
                      Feb 11, 2017
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                      Address: Chittorgarh, Rajasthan, 312001
                      Website: Flipkart

                      I initiated to return my suspenders and the pickup was scheduled for 9th Feb but no body came to pick up the item even after i got a message of person being out for pickup.Please help me in this issue so that i can return the item.
                      Prakhar
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                        S
                        Samir Sethi
                        from Bilaspur, Himachal Pradesh
                        Feb 11, 2017
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                        Address: Solan, Himachal Pradesh, 173205

                        Today I received j7 mobile cover but it cannot fit on my samsung j7 phone and chance of break if I tightly insert mobile in it...so kindly change or return my money as soon...
                        Invoice no. F06MIDL[protected] dated 7 2 2017

                        Samir Sethi
                        [protected]
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                          S
                          sand87ch
                          from Punalur, Kerala
                          Feb 11, 2017
                          Resolved
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                          Resolved

                          Address: Kollam, Kerala, 691601
                          Website: flipkart

                          Well i bought a shower set worth 850 rs from flipkart which arrived on jan 13th, 2017.It was purchased expecting the plumber the same week.However the plumber came after 2 to 3 weeks.When he connected the shower set theres a leak.i called them up with the issue and asked if a replacement is possible as i have no other option for a replacement.However the site that flipkart is it disagreed.Flipkart doesnt even seem to understand on a case to case basis depending on the issue
                          Mar 19, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 16, 2017
                          Flipkart Customer Care's response
                          Hi Team,
                          We are unable to find order detail or register contact number for given complaint.
                          We request you to get in touch with our customer care team on below detail.
                          We're available 24 hours a day.
                          [protected] or[protected]
                          Email :- [protected]@flipkart.com
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                            A
                            avendu nandi
                            from Kolkata, West Bengal
                            Feb 10, 2017
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                            Address: Kolkata, West Bengal, 700008

                            Tracking I'd FMPC[protected] from flipcard Casio sa76 is OK but the power adopter is broken .pl replace as soon as possible.
                            Feb 10, 2017
                            Updated by avendu nandi
                            Pl replace the power adopter
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                              H
                              Husenasa Mulla
                              from Delhi, Delhi
                              Feb 10, 2017
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                              Address: 586128
                              Website: -

                              Please active my flipcart account karana. my cell no.[protected] and Email id : [protected]@gmail.com
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                                N
                                Naresh Babu t a
                                from Mumbai, Maharashtra
                                Feb 10, 2017
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560037
                                Website: www.flipkart.com

                                Mobile Asus zenfone-2 is booked in the name of Manjula V with the mobile no. [protected], and it is delivered on Monday evening -6/02/2017 and same is not getting on when it is unboxed, raised complaints from the same day till date almost every date, but Flipkart customer care is giving fake promises, no one is coming to assist or to replace the phone. Even I asked them to replace the phone and also I asked them to refund for that also they are not responding.
                                Mar 20, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Feb 10, 2017
                                Updated by Naresh Babu t a
                                Now they are telling they need 5 more days that is time till 14/02/2017 I don't understand for what dey require time.

                                Verified Support
                                Feb 15, 2017
                                Flipkart Customer Care's response
                                Called the customer. her father picked the call. He confirmed that the replacement has received by his daughter but he said to call back by 4 pm so that we can confirm if the replacement is working fine. ( Kannada call ) Hence, keeping the case for follow up. If anyone gets this case please assign it back to me.
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                                  B
                                  broma.s.28
                                  from Mumbai, Maharashtra
                                  Feb 10, 2017
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                                  Address: Thane, Maharashtra, 401404
                                  Website: FLIPKART

                                  Expired anti virus recieved
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                                    S
                                    Shelly Sukhija
                                    from Gurgaon, Haryana
                                    Feb 10, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 121001
                                    Website: Flipkart.com

                                    Hello,
                                    I bought Xperia X mobile worth 29000/- from flipkart and they delivered empty box without phone. And after 5 days of regular mails and discussion they are saying they can't help me and making fake reasons to close my complain. I told them to track that phone using EMI but still no help. They are such a big cheaters. Help me in getting my money back.
                                    Mar 19, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 16, 2017
                                    Flipkart Customer Care's response
                                    Spoke to customer on 98111***** and info given we cannot honor the request for replacement as per update from internal team.
                                    FILE A Fraud case against Flipkart. call the customer care and record what ever they same and keep all the emails they send you. file a case. you will get the justice
                                    Shelly Sukhija's [Complaint's author] reply, Feb 10, 2017
                                    Thanks I will definitely do this.
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                                      S
                                      srikanth321
                                      from Hyderabad, Telangana
                                      Feb 10, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500032
                                      Website: www.flipkart.com

                                      Hi,
                                      The worst delivery system I have seen is the Flipkart delivery system. I have ordered for a product with product id:OD[protected] from Flipkart. They said the expected delivery date is Feb 2nd but it is not delivered by Feb 2nd. There was no call from any of delivery persons though daily a message is sent from flipkart saying your product will be delivered by today without contact information of delivery person. And the worst is my product got returned back saying that three delivery attempts were made. This is complete BULL ####, there was no delivery attempt made. I was waiting everyday keeping my phone with charging and good coverage, there was no call and also no person came to my addess for sure. Then how can the flipkart say three delivery attempts were made and cancel my order.
                                      Mar 20, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 17, 2017
                                      Flipkart Customer Care's response
                                      We are working on this case internally and followup will be done.
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                                        9
                                        9886088586
                                        Feb 10, 2017
                                        Resolved
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                                        Resolved

                                        Address: 575006
                                        Website: flipkart.com

                                        I am registering a complaint against Order No:OD[protected]. I have booked the Lenovop2 mobile through flipkart on 1st feb-17. The product had been delivered on 6th feb-17. I am having the issue with the Earphone supplied along with the phone. The earphone which was supplied with the phone is not working. I am unable to hear the voice/listening any thing via earphone. Please take it as on top priority and replace it at the earliest.
                                        Mar 20, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2017
                                        Flipkart Customer Care's response
                                        Called the customer, asked him to put different headphone in the mobile and check so that we can get to know if there is issue with the mobile phone or with the headphone. Customer agreed and asked to call back tomorrow at the same time. Hence, keeping the case for follow up
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