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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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S
Syed Safdar Azeem
from Delhi, Delhi
Jan 10, 2017
Resolved
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Resolved

Address: Faridabad, Haryana, 121001

Order ID: OD[protected]
Product: D'clair Book Cover for Samsung Galaxy Tab 4 T231

In case you call, please call on [protected] instead of the number thru which the order was placed as that number s no more with me.

I ordered Samsung Galaxy Tab 4 cover as a gift for my friend who lives in different city and it got delivered on 24th Dec evening, when I met my friend and gave him that it was found that the cover size is smaller than the device, I contacted Customer care on 4th Morning through email and I was suggested that due to 10 days return policy they are not going to entertain my request.
I requested them again on the mail that it was just the 11th day and they can be so flexible to exchange this product with the correct size but they again replied with the same set of lines.
I made a call to the customer care and was again told the same thing.
I agree that, I contacted them on the 11th day and that was just because I had to postpone my plan to go my friend's city.
I am not looking forward for the return it's just the exchange that I want with the correct size.
Need help in this regard to at least allow me to exchange this with the correct size else this item of Rs. 435 is a total waste for me.
Apr 13, 2017
Complaint marked as Resolved 
The complaint was not resolved and am disappointed with flipkart.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Flipkart Customer Care's response
Customer has ordered wrong model, hence the request was denied.
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    V
    Vishesh Pathak
    from Motihari, Bihar
    Jan 9, 2017
    Resolved
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    Resolved

    Address: 831007
    Website: Flipkart.com

    Yesterday I ordered a Adidas tshirt of Rs 879 (MRP:1500). I received a confirmation message regarding the same. Today while using the app I found that my order got automatically cancelled without any explanation.This is clearly a breach of contract.I request for the details of cancellation of my order.
    Thanks and regards Vishesh.
    Contact: vishesh.[protected]@Gmail.com
    +1 photos
    Mar 6, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Feb 03, 2017
    Flipkart Customer Care's response
    Mail sent to customer, as the order was cancelled due to pricing error
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      S
      Surajit07
      from Mumbai, Maharashtra
      Jan 9, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400005

      Dear sir,

      I am surajit Dutta. I have ordered a book and canceled after that day. My order number is - OD[protected]. It was refund successfully. However I haven't received my refund balance in my bank account. My authorization code for refund is "HUR[protected]".

      Therefore I will be grateful to you if you kindly look into this matter as early as possible.
      +1 photos
      Mar 6, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2017
      Flipkart Customer Care's response
      Tried contacting customer not responding call, hence internal followup kept and case will be closed
      Dear sir, i have order a motorolla M mobile on 18/12/2016 and the product receive me on 29th dec and after that my mobile doesnot working properly, customer care said that we did not replace this product, plss help they have 10 days replacement policy also. order id- OD[protected]
      Highly irresponsible act by the company. I ordered for Maybelline Super black Colossal Kajal. They delivered the wrong product at first go. But on complaint, Replaced it that too in 15 days. But when I opened the product, it WAS A fake product. The order ID is OD[protected]. and delivered in Gurgaon.
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        P
        parikshitsarda
        from Bengaluru, Karnataka
        Jan 9, 2017
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 550022

        Dear Sir/ Madam
        We have placed an order for Mobile in return for One Plus which was picked and broken by your logistic guy. we made the payment took the delivery shown the actual peiece working to your logistic guy.
        Shame on flipcart who claims to be indian MNC with ethics has shown no respect for regular customer and damage done by their person not even ackonwldged.
        we stopped buying therein afterwards from Flipcart
        Thank you and may god give you a right direction so that no body is cheated and hurt like we happened to be
        Mar 6, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Jan 09, 2017
        Tapa Chakraborty's response
        Pl confirm immediately where and how mobile set would be repair, it is under warranty.
        Verified Support
        Feb 03, 2017
        Flipkart Customer Care's response
        Hi Team,

        We are unable to find order detail or register contact number for given complaint.

        We request you to get in touch with our customer care team on below detail.

        We're available 24 hours a day.

        [protected] or[protected]

        Email :- [protected]@flipkart.com
        Dilivery Date 2nd january 2017
        Mobile no. [protected]
        I purchase a watch AXE Style X2116SL01 online from flopkart it deliverd at 2nd jan But it is not working properly please replace it Give me another or return my money
        Inv no. Can puzhal [protected] DTD 20.04.2016 motor 3rd gen handset touchscreen not working since 7 days. Please cooperate. Email biswajit.[protected]@nic.co.in

        Broken One Plus - Comment #2635838 - Image #0
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          R
          rsnvarun
          from Hyderabad, Telangana
          Jan 8, 2017
          Resolved
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          Resolved

          Address: 560034
          Website: www.flipkart.com

          I have received defect redmi note 3 from flipkart (Order id : od[protected] and then raised replacement request but the jeeves (Vendor) rejected the request without properly analyzing the phone. They have the recorded videos which shows that the phone was having a network issues and also internet issues. Refused to provide the videos to me. If a customer is clearly saying that he is not satisfied with the product and wants the replacement/refund, how on earth can you guys make him to use the defect piece. I have requested xiaomi as well to interfere in this issue as the product belongs to them, they are more careless and asked me to get in touch with flipkart as i bought the phone from them and not from mi.com. I need a new phone and compensation of rs 1, 00, 000 for all trauma i faced during this period.
          May 22, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 09, 2017
          Flipkart Customer Care's response
          Issue already by our team..
          Jan 12, 2017
          Updated by rsnvarun
          What? Issue is not resolved and nor responded to me. I am clearly saying that I didn't get any replacement nor refund
          Jan 12, 2017
          Updated by rsnvarun
          https://www.facebook.com/NoFlipkart/
          Jan 12, 2017
          Updated by rsnvarun
          https://www.facebook.com/flipkart/posts/[protected]

          Read the above post where it shows that the issue is not resolved and you have been coward and stopped replying in facebook. Shame on you Flipkart... I have created a facebook page against you and will be sharing to entire world so that I can gather the members and file a petition against you
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            H
            hyma mamillapalli
            from Hyderabad, Telangana
            Jan 8, 2017
            Resolved
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            Resolved

            Address: 500089
            Website: flipkart.com

            I am hymavathi, i had made an order for lenovo vibe k5 note Rs.11999 on 15th dec 2016 afterwards i cancelled the the item on 17th dec 2016. i received a message refunding of money will be done in 8 working days. But in my flipkart profile it is showing that "Refund successful! Rs.11999 has been remitted through original payment mode"and my order ID is OD[protected], but i haven't received any money from flipkart. Thank you
            Mar 6, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 03, 2017
            Flipkart Customer Care's response
            As per update refund already completed.
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              H
              Hemant Kumar Rock
              from Nagram, Uttar Pradesh
              Jan 8, 2017
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              Address: Chandauli, Uttar Pradesh, 232101
              Website: flipkart.com

              This product is not curved and perfect for canvas evok e483
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                V
                VL K Vaiphei
                from Kolkata, West Bengal
                Jan 8, 2017
                Resolved
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                Address: New Delhi, Delhi, 110029

                On 07/01/2017 ₹17, 265.00 (Pos prch pos hu[protected] flipkart mumbai) was done without my knowledge. Request kindly to provide detail delivery name and address and the purchase made
                Be cancelled immediately and the amount be refund to my account.
                A screen shot of the transaction made is hereby attached with.
                Thanks

                Mrs bliss thanglet
                [protected]@gmail.com
                +1 photos
                Mar 6, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2017
                Flipkart Customer Care's response
                We have taken up the case internally, followup will be made until closure.
                I did my payment through my debit card. I recieved a message about the delivery of the product and I have not received it yet.
                I ordered a car cover on 28 december 2016 an requested for return on 2 january 2017 .My item was picked on 3 jan. 2017.
                On the same day i received an sms for wrong bank details.
                And my is not refunded.Please help me to update my account deatails.
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                  X'aim Kha'n
                  from Dasuya, Punjab
                  Jan 8, 2017
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                  I have received my product puma polyster sli bag for men .After recived when I opened it .It is quiet too small of size .I want to replace it with a bigger one
                  Jan 08, 2017
                  Updated by X'aim Kha'n
                  I want to replace it as soon as possible its my request
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                    H
                    hjrt
                    from Erode, Tamil Nadu
                    Jan 8, 2017
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                    I have to cancel my order id od[protected] please cancel this order as soon as possible and confirmation massage send to [protected]
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                      A
                      Agandh
                      from Mumbai, Maharashtra
                      Jan 8, 2017
                      Resolved
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                      Resolved

                      Address: Thane, Maharashtra, 421202
                      Website: www.flipkart.com

                      I have purchased mobile redmi 3s (Gold, 16 gb) through flipkart, i have received mobile on 31st december 2016, as the mobile is having multiple issues i have sent online return request on 2nd january 2017 with 2 days, as the option of return is available i have selected that and not selected for replacement but still after 7 days i have not got any proper solution i told them i am not satisfy with the working of this mobile and i want to return back but they are not understanding the meaning between return & replacement.
                      I am helpless.
                      Its like a cheating from flipcart. They are not taking the item back within 10 days. Please help me to get back my money.
                      I am getting harashed by executives, they are understand my problem but saying that its not possible.
                      Not able to understand this is a problem or cheating by flipkart
                      Mar 9, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 03, 2017
                      Flipkart Customer Care's response
                      Replacement product is delivered to customer.
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                        C
                        chandanbiswal
                        from Delhi, Delhi
                        Jan 7, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560017
                        Website: flipkart.com

                        Hi there,

                        This is regarding one of my order with flipkart with order number: od[protected]Coirfit mattress). First they delivered me a wrong sized product now on the replacement taking unusual long time and avoiding order cancellation request.

                        Please lookinto this issue.

                        Thanks,
                        Arabinda
                        +2 photos
                        Mar 14, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 03, 2017
                        Flipkart Customer Care's response
                        Refund has been completed for the mentioned issue.
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                          A
                          AAD ENTERPRISES
                          from Hyderabad, Telangana
                          Jan 7, 2017
                          Resolved
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                          Resolved

                          Address: 500016
                          Website: aadtail.com

                          Talking about Flipkart monopoly and unethical behavior towards seller.
                          Flipkart permitted to sell in the brand name aadtail. As a new seller I dont have any TM Certificate with me and even though flipkart allowed me to sell mobile accessories.
                          After 45 days flipkart support team blocked my listings immediately without informing anything to me. While asked they told me TM Certificate is required. At least they didnt give any prior intimation. While talking to seller support guys (completely uneducated/unethical guys) are not responding properly and repeating the same thing like TM is mandatory and also filed infringement suspect complaint against me.

                          Having said earlier they provided me the permission without TM, not if its required then you have to provide me some time so that I can produce the same. But no, those unethical guys are not listening to anything.

                          Came here guys if you are planning to sell in flipkart be aware of these unethical/uneducated guys who are the only decision makers. Here One thing I have observed no one wants to interfere in this kind of matter. Higher level people have given these lower guys to handle such type of situations.

                          AAD Enterprises
                          aadtail
                          cell : [protected]
                          Jan 18, 2017
                          Complaint marked as Resolved 
                          This has been resolved by flipkart team. Thanks.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 02, 2017
                          Flipkart Customer Care's response
                          Issue marked as resolved.
                          This issue has been resolved...
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                            P
                            Poonm
                            from Raipur, Chhattisgarh
                            Jan 7, 2017
                            Resolved
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                            Resolved

                            Address: Rewa, Madhya Pradesh, 486001
                            Website: www.flipkart.com

                            ORDER ID OD[protected]
                            Ii had ordered a watch from flipkart on 18 december for rs.386 which i had returned on 24 december 2016 from that date till now 07 jan 2017 flipkart just given me a fake refrence number which is not acceptable by my bank.. I had sent many emails to flipkart that my bank is not accepting your reference number but they are just sending the same mail every time..Flipkart is a cheater please help me to get my money back
                            Feb 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2017
                            Flipkart Customer Care's response
                            Complaint marked as resolved.
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                              N
                              NAD46dr
                              from Mumbai, Maharashtra
                              Jan 7, 2017
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                              Address: 560034
                              Website: www.flipkart.com

                              Hi,

                              I am raising this complaint regarding the smartphone which I have ordered on 28th Dec'16 and my expected delivery date was 5th Jan'17 but flipkart failed to deliver the product on given date. When I contacted Flipkart on 4th Jan'17 to check the status of my product then I came to know that due to some issue they cannot ship the product on given date, so it was me who bothered to check the status but flipkart was least bothered about the customer.

                              I wanted the device before 5th Jan or 5th Jan as it was my wedding anniversary and I wanted to gift that phone to my wife as wedding gift and thing I have informed flipkart executive but they said sorry & we are checking with the concern team and we will get back to you, Hence nobody was able to help me to get the product on time due to that my surprise for my wife was not completed and I was very disappointed.

                              I have asked flipkart to compensate for the mess but they directly said NO and that was very rude, Kindly look into this & request you to please assist with the concern.

                              Regards,
                              Naveed Shaikh
                              +91-[protected]
                              [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                vishalsrini
                                from Korampallam, Tamil Nadu
                                Jan 7, 2017
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600069
                                Website: Digital.findstay.in

                                Hi,
                                I am getting a phishing mail from
                                [protected]@digital.findstay.in stating that they are providing iPhone5s for just 5000₹ . I got Flipkart logo with that. So kindly investigate.

                                Please find the attachment as I took a screenshot of the same. The more quickly you solve this the more Happy the customers are.

                                Thank you,
                                Regards,
                                Vishal Srinivasan
                                +1 photos
                                Mar 6, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 03, 2017
                                Flipkart Customer Care's response
                                Be assured, this E-mail is not from us. Please ignore it.
                                Im also received mails from [protected]@digital.findstay.in

                                Regards,
                                Siddhartha
                                [protected]@gmail.com

                                Phishing mail from digital.findstay.in - Comment #3892648 - Image #0
                                Phishing mail from digital.findstay.in - Comment #3892648 - Image #1
                                Phishing mail from digital.findstay.in - Comment #3892648 - Image #2
                                Phishing mail from digital.findstay.in - Comment #3892648 - Image #3
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                                  A
                                  AAD ENTERPRISES
                                  from Hyderabad, Telangana
                                  Jan 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 500016
                                  Website: www.aadtail.com

                                  Hi There,

                                  Writing on behalf of AAD Enterprises, want to highlight certain things below.
                                  As a new seller I got permission from flipkart to sell products and after some months I have observed another sellers who have given their offers on my product without my knowledge. While discussing with SS team ( uneducated team / need to be groomed properly) they told me to provide TM certificate. And immediately they have deactivated all of my listings immediately. And told me the reason that : DUE TO OUR SYSTEM GLITCH YOUR BRAND HAS BEEN APPROVED AND WE CANT LET YOU PERMIT TO SELL WITHOUT BRAND APPROVAL AND IMMEDIATELY DEACTIVATED MY LISTINGS.

                                  Please tell me how much talented guys are sitting behind the scene in flipkart. This is you fault. You have permitted officially to sell products and if you require TM Certificate then you have to provide me certain amount of time slot. But for flipkart the ss team are the decision makers and what ever their little mind says thats final.

                                  Completely ridiculous. And I am selling mobile tempered glasses for which they require TM certificate. if this is like this then remove all those sellers who don't have TM and they are good sellers in flipkart. If they require I can tell them unlimited sellers are selling without any TM. The rule should be the same for all sellers. Am I right?

                                  I am writing this to tell other sellers that be aware of those ss team members who are completed uneducated persons sitting.
                                  Feb 11, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 07, 2017
                                  Flipkart Customer Care's response
                                  Hello,

                                  Greetings from Flipkart!

                                  We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                                  We request you to please contact our customer care at[protected] for immediate assistance.
                                  My registered mail id : [protected]@gmail.com
                                  cell : [protected]

                                  I didnt find any resolution from your ss team. Rather every time got one apology mail with one ticket no.
                                  Thats why I came here and believe me I would like to highlight this in as many sites as possible so that people can understand how much monopoly is going on flipkart.
                                  One Team Lead has decided to block my listings and took action on that. There is no one to here on this case, means no one challenge one support guy's decision.
                                  This is going on flipkart.
                                  You have permitted to sell under certain category and again after some days deactivated all listings saying tm is mandatory. You have to provide certain time to provide the same. Prior intimation is needed or not.

                                  Thanks,
                                  AAD Enterprises
                                  cell: [protected]
                                  This thing is resolved. Please close this one and mention as resolved.
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                                    V_Rathod
                                    from Amalapuram, Andhra Pradesh
                                    Jan 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560100

                                    I have purchased Moto M, I have found product is not good such as camera and battery back is not good. So I have suggested Flipkart to refund amount with 2 from delivery day
                                    order_id = OD[protected]
                                    Please refund as soon as possible

                                    I am unhappy with the Moto M product, in hurry without looking spicfication I have booked the Moto m, after getting the I have found so many problems, I m requesting to Flipcart to refund my amount but they are not doing that..

                                    Please requesting everyone's don't bye online product from flipcart, most chitted online shopping company...
                                    Feb 12, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2017
                                    Flipkart Customer Care's response
                                    Issue already addressed, so closing the case
                                    Battery charging complaint. While charging, charging symbol in showed. But device not charge. OD[protected]
                                    I had a made an order in Flip cart. The product is Outsmart WS02. I had received a deffective produt. The product is not working. The order no is OD[protected].

                                    I want replacement or refund.
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                                      D
                                      Dimple Wraich
                                      from Mohali, Punjab
                                      Jan 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: Chandigarh, Punjab, 160055
                                      Website: Flipkart

                                      I ordered nutty cashews online it was supposed to come between 31-5 january and they tried to deliver it on 5 january but we were not here and rhey talked to some random person near our house and they said they did not order anything.
                                      The delivery guy assumed that he is the one that lives on this adress and returned the package.
                                      We called to ask about the delivery status because the flipkart site was not making anything clear. The operator said that we cannot do anything and can just try to deliver it by 9 january.
                                      When asked to call on cellphone when coming to deliver the order, it was said that delivery boy is not responisble to call you and inform at the time he is there.
                                      This is ridiculous. For every other site, deliver boys always call when they reach so that if we are not at home we can call a neighbor to pick up the order on our behalf.
                                      We are not reponsible if delivery boy assumes someone else has ordered instead o[censored]s. The operator did not solve our problem at all and did not send us feedback form in the email as well. Because he did not speak well and did not solve our problem. We are not going to order from flipkart anymore and would not recommend anyone to buy from here.
                                      Feb 22, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 07, 2017
                                      Flipkart Customer Care's response
                                      Hello,

                                      Greetings from Flipkart!

                                      We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                                      We request you to please contact our customer care at[protected] for immediate assistance.
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                                        Vijayalakshmi suresh
                                        from Visakhapatnam, Andhra Pradesh
                                        Jan 6, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mysore, Karnataka, 570004
                                        Website: Flipkart.com

                                        I purchased letv 1s moblie from flipkart, Even after 100% charging, the phone suddenly gets switched off, When the battery completely discharges and the phone is plugged in using its original charger, even after several hours of charging( charging light is on throughout), it does not switch on.
                                        Currently, I am not able to switch it on, and the charging light is showing on, even when it is not connected to power
                                        +1 photos
                                        Mar 6, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 03, 2017
                                        Flipkart Customer Care's response
                                        Product is under manufacturing warranty mail has been shared to customer to get in touch with the brand service center
                                        Mar 10, 2017
                                        Updated by Vijayalakshmi suresh
                                        hi Flipkart provided service center address in mysore, but now i am facing the same problem, when i reached the service center they are telling that they are no more services provided for LEtv 1S moblies.
                                        please repalce my mobile im having the warranty period (the problem is (I purchased letv 1s moblie from flipkart, Even after 100% charging, the phone suddenly gets switched off, When the battery completely discharges and the phone is plugged in using its original charger, even after several hours of charging( charging light is on throughout), it does not switch on. Currently, I am not able to switch it on, and the charging light is showing on, even when it is not connected to power))
                                        Mar 10, 2017
                                        Updated by Vijayalakshmi suresh
                                        Im staying in mysore, i have any contacts outside the mysore,

                                        please do the needful
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